Books > Business & Economics > Industry & industrial studies > Service industries > Hospitality industry
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Strategic Management for Hospitality and Tourism (Hardcover, 2nd edition)
Loot Price: R3,915
Discovery Miles 39 150
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Strategic Management for Hospitality and Tourism (Hardcover, 2nd edition)
Expected to ship within 12 - 17 working days
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Strategic Management for Hospitality and Tourism is an essential
text for both intermediate and advanced learners aspiring to build
their knowledge related to the theories and perspectives on the
topic. The book provides critical and analytical insights on
contemporary theoretical models and management practices while
enhancing the learning process through worked examples and cases
applied to the hospitality and tourism setting. This new edition
highlights the rapidly changing socio-economic and political global
landscape and addresses the cultural and socio-economic
complexities of hospitality and tourism organizations in the new
era. It has been fully updated to include: A new chapter on
finance, business ethics, corporate social responsibility, and
leadership as well as new content on globalisation, experience
economy, crisis management, consumer power, developing service
quality, innovation and implementation of principles. New features
to aid understanding of the application of theory, and spur
critical thinking and decision making. New international case
studies with reflective questions throughout the book from both
SME's and large-scale businesses. Updated online resources
including PowerPoint presentations, additional case studies and
exercises, and web links to aid both teaching and learning. Highly
illustrated and in full colour design, this book is essential
reading for all future hospitality and tourism managers.
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