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Books > Reference & Interdisciplinary > Communication studies
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Power and Politeness in the Workplace - A Sociolinguistic Analysis of Talk at Work (Hardcover, 2nd edition)
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Power and Politeness in the Workplace - A Sociolinguistic Analysis of Talk at Work (Hardcover, 2nd edition)
Series: Routledge Linguistics Classics
Expected to ship within 12 - 19 working days
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Power and Politeness in the Workplace has become established as a
seminal text for courses in language and professional
communication. Co-authored by bestselling author Janet Holmes, this
text provides insights into the way we all talk at work, including
a wealth of material illustrating the way people communicate with
each other in their ordinary everyday encounters in their
workplaces. The analysis focuses, in particular, on how and why
people "do" power and politeness in the workplace, and examines the
discourse strategies involved in balancing the competing demands of
meeting workplace objectives and getting things done on time with
maintaining good collegial workplace relationships. Drawing on a
large and very varied corpus of data collected in a wide range of
workplaces, the authors explore specific types of workplace talk,
such as giving advice and instructions, solving problems, running
meetings and making decisions. Attention is also paid to the
important contribution of less obviously relevant types of
workplace talk such as humour and small talk, to the construction
of effective workplace relationships. In the final chapter some of
the practical implications of the analyses are identified. This
Routledge Linguistics Classic is here reissued with a new preface
from the authors, covering the methods of analysis, an update on
the Language in the Workplace project and a look at the work in the
context of recent research. Power and Politeness in the Workplace
continues to be a vital read for researchers and postgraduate
students in the fields of applied linguistics and communication
studies.
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