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Books > Reference & Interdisciplinary > Communication studies
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Behavioural Skills for Effective Policing - The Service Speaks (Paperback)
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Behavioural Skills for Effective Policing - The Service Speaks (Paperback)
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Behavioural skills are essential to effective policing practice and
professional development, and are also embedded within the policing
competency frameworks. As the police service looks to further
redefine its role in the twenty-first century, this critical
handbook covers the full range of these proficiencies, from
building rapport, applying emotional intelligence, building empathy
and resilience to diversity and difference, understanding ethics,
and developing coaching and leadership skills. Each chapter is
written by a distinguished serving or former senior police leader
and/or policing scholar, bringing together a wealth of experience
and understanding and applying this knowledge in context through
key case studies and examples. Suitable for serving police officers
at all levels, as well as policing lecturers and students aspiring
to join the police, this book encourages and enables a
people-centred approach to policing that balances the debate that
has given disproportionate credence to transactional skills at the
expense of a more transformational approach.
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