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Feedback - The Communication of Praise, Criticism, and Advice (Paperback, New edition)
Loot Price: R907
Discovery Miles 9 070
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Feedback - The Communication of Praise, Criticism, and Advice (Paperback, New edition)
Series: Language as Social Action, 11
Expected to ship within 9 - 15 working days
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This is the first book devoted to the multidisciplinary study of
feedback. It presents a comprehensive, evidence-based review of the
make-or-break factors that determine the efficacy of criticism,
praise, and advice. Its sections deal with fundamental processes of
feedback; the problems associated with delivering feedback across
social divides such as race; feedback in organizational settings;
feedback in the helping professions; and feedback in personal
relationships. With engaging and accessible contributions from
leading scholars in communication, management, and social,
clinical, and educational psychology, the editors conclude with an
insightful synthesis of the chapters, extracting how-to principles
of feedback that apply across environments and circumstances. A
landmark in the study of feedback, the book stakes a claim for the
recognition of the topic as a field of enquiry in its own right.
Feedback will appeal to scholars and practitioners as a
comprehensive review of the state of play in this field; it is also
appropriate for use as a text for students in a range of
disciplines including communication, psychology, management, health
sciences, and counseling.
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