Welcome to Loot.co.za!   Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
0
Your cart

Your cart is empty

Books > Business & Economics > Business & management > Sales & marketing > Public relations

Buy Now

Customers at Work - New Perspectives on Interactive Service Work (Paperback, 1st ed. 2013) Loot Price: R2,789
Discovery Miles 27 890
Repayment Terms: R261 pm x 12*
Add to cart
Customers at Work - New Perspectives on Interactive Service Work (Paperback, 1st ed. 2013): W. Dunkel, F. Kleemann

Customers at Work - New Perspectives on Interactive Service Work (Paperback, 1st ed. 2013)

W. Dunkel, F. Kleemann

 (sign in to rate)
Loot Price R2,789 Discovery Miles 27 890 | Repayment Terms: R261 pm x 12*

Bookmark and Share

Expected to ship within 10 - 15 working days

Explores the ongoing transformation of service relationships, focusing on the incorporation of the customer's active contribution to virtually all aspects and stages of the production process. This volume illuminates social relations and interaction between customers and service providers as well as between the users of web-based services.

General

Imprint: Palgrave Macmillan
Country of origin: United Kingdom
Release date: July 2013
First published: 2013
Editors: W. Dunkel • F. Kleemann
Dimensions: 216 x 140mm (L x W)
Format: Paperback
Pages: 257
Edition: 1st ed. 2013
ISBN-13: 978-1-349-45111-1
Categories: Books > Business & Economics > Business & management > Business strategy
Books > Social sciences > Sociology, social studies > Social institutions > Work & labour
Books > Business & Economics > Business & management > Sales & marketing > Public relations
Books > Business & Economics > Industry & industrial studies > Service industries > General
LSN: 1-349-45111-8
Barcode: 9781349451111

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!
Books | DVD | Games | Music | Computers | Electronics | Fashion | Sport | Kitchen | Home | Pets | DIY | Toys | Baby | Health & Beauty | Stationery | Arts & Crafts
Need help?
My account
Services
Networking
Partners