Developmental Psychology, second edition, provides a theory-driven approach to understanding development from two perspectives – psychoanalytic and cognitive. These two perspectives complement one another: a psychoanalytic focus is based on understandings of how the mind affects the development of personality, while a cognitive focus offers insight into the development of the mind. The third section of this book brings together thoughts on the South African context and how it impacts upon development.

Developmental Psychology is a broad and integrative introduction to developmental psychology for undergraduates, postgraduates and health professionals.

The electronic age has brought many changes to the world of marketing and sales. More people are communicating in cyberspace to access more information about products, services and brands. New methods of selling and communicating with customers are invented virtually on a daily basis. And the extended use of social media is placing new demands on marketers, sales managers and sales practitioners around the world.

Despite this upheaval, retailers and marketers believe that personal selling — the age-old art of person-to-person communication between a salesperson and a prospective customer, is here to stay — although it should be adapted to incorporate technological developments.

In this fourth edition of Personal Selling, the authors outline the key steps in the selling process that lead to a successful sale, from prospecting for a sale to the follow-up once the sale has been completed. In addition, it explains the role and place of personal selling, the impact it has on the economy, and how it ties in with and supports marketing. The importance of communication in the act of selling, as well as different approaches and sales presentation methods, are explained and clarified, and a comprehensive discussion on how sales people should manage themselves and their time is included.

Consumer Behaviour second edition covers the essential concepts of a subject that straddles both marketing and industrial psychology. The textbook focuses on both the internal and external factors which impact the decision-making process. The title includes the latest perspectives and theories along with examples of how these can be applied in practice. The textbook is written for senior undergraduate students who are studying Consumer Behaviour as part of their degree in Marketing or Industrial Psychology at a university, or as part of a National Diploma in Marketing.

What purpose does Strategic Management serve in modern businesses? Why do different businesses have different strategies? Is traditional strategic thinking still relevant for today? This dynamic textbook looks at strategy from a local to a global level, and uses real-life examples of businesses and individuals to provide an up-to-date view of Strategic Management in the current economic environment. In this new edition of Strategic Management: Principles and Practice, Barry J. Witcher and Vinh Sum Chau offer a practical and thought-provoking analysis of what Strategic Management is and how it can be put to good use.

From the Baillie Gifford Prize-winning and Sunday Times bestselling author of Empire of Pain and Say Nothing comes a riveting story of wealth, violence and deceit at the heart of a glittering city.

In 2019, a London teenager, Zac Brettler, fell to his death from a luxury apartment building on the banks of the Thames. On a desperate quest to understand how their son had died, his grieving parents made a terrible discovery: Zac had been leading a fantasy life, posing as the son of a wealthy Russian oligarch.

Patrick Radden Keefe follows Zac’s parents on a dark journey to find out what brought him to the balcony that night – and how a teenager’s life of make-believe drew him into the city’s terrifying underworld.

In this unprecedented deep dive into inner-city gang life, Mark Bowden takes readers inside a Baltimore gang, offers an in-depth portrait of its notorious leader, and chronicles the 2016 FBI investigation that landed eight gang members in prison.

Sandtown is one of the deadliest neighborhoods in the world; it earned Baltimore its nickname Bodymore, Murderland, and was made notorious by David Simon’s classic HBO series “The Wire.” Drug deals dominate street corners, and ruthless, casual violence abounds.

Montana Barronette grew up in the center of it all. He was the leader of the gang “Trained to Go,” or TTG, and when he was finally arrested and sentenced to life in prison, he had been nicknamed “Baltimore’s Number One Trigger Puller.” Under Tana’s reign, TTG dominated Sandtown. After a string of murders are linked to TTG, each with dozens of witnesses too intimidated to testify, three detectives set out to put Tana in prison for life. For them, this was never about drugs: It was about serial murder.

Now an acclaimed journalist who spent his youth in the white suburbs of Baltimore, Mark Bowden returns to the city with exclusive access to the FBI files and unprecedented insight into one of the city’s deadliest gangs and its notorious leader. As he traces the rise and fall of TTG, Bowden uses wiretapped drug buys, police interviews, undercover videos, text messages, social media posts, trial transcripts, and his own ongoing conversations with Tana’s family and community to create the most in-depth account of an inner-city gang ever written.

With his signature precision and propulsive narrative, Mark Bowden positions Tana – as a boy, a gang leader, a killer, and now a prisoner – in the context of Baltimore and America, illuminating his path for what it really was: a life sentence.

At the very dawn of the country’s brave new democracy, Cape Town was at war. Pagad, which started as a community protest action against crime, had mutated into a sinister vigilante group wreaking death and destruction across the city. Between 1996 and 2001, there were more than 400 bombs – most famously at the popular Planet Hollywood restaurant at the V&A Waterfront – and there were countless targeted hits on drug lords and gang bosses.

The police were at their wits end. The new ANC government was alarmed. The citizens of Cape Town were living in fear.

Mark Shaw tells the incredible tale of how the police’s response pulled together former foes – struggle cadres and the apartheid security apparatus – to break the Pagad death squads. It is a story that has never been told in full and was not possible until recently, when many were released from prison or had retired and were finally willing to talk openly about this revealing chapter in South Africa’s recent history.

For many, Africa is regarded as a place of mystery and negative images, where reports of natural disasters and civil strife dominate media attention, with relatively little publicity given to any of the continent's more positive attributes. Africa has at last begun to receive the depth of interest it has long deserved, in the shape of debates about trade, aid and debt, the 'Make Poverty History' campaign, and the UK's 'Commission on Africa'. But, behind the superficial media facade, Africa is a diverse, complex and dynamic place, with a rich history and a colonial engagement that, although short-lived, was fundamental in determining the long-term future of the continent. At the start of the second decade of the twenty-first century, when the world is engulfed in a major financial crisis, Africa has the dubious distinction of being the world's poorest continent. This book introduces and de-mystifies Africa's diversity and dynamism, and considers how its peoples and environments have interacted through time and space. The background and diversity of Africa's social, cultural, economic, political and environmental systems is examined, as well as key development issues which have affected Africa in the past and are likely to be significant in shaping the future of the continent. These include: the impact of HIV/AIDS; sources of conflict and post-conflict reconstruction; the state and governance; the nature of African economies in a global context and future development trajectories. Africa: Diversity and Development is a refreshing interdisciplinary text which enhances understanding of the background to Africa's current position and clarifies possible future scenarios. It is richly illustrated throughout with diagrams and plates, and contains a wealth of detailed case studies and current data.

On 23 August 2021, Babita Deokaran – a hardworking single mother and chief accountant at the Gauteng Department of Health – was shot down in a hail of bullets outside her home in Mondeor, Johannesburg. She had just dropped off her daughter at school. The izinkabi paid to kill her were caught, but the question remained: Who ordered her murder, and why?

Investigative journalist Jeff Wicks set out to find the answer. This quest would profoundly change – even endanger – his life, as he bravely followed the leads Babita had left behind. Leads that the Hawks, who were officially investigating her assassination, had failed to act on.

In The Shadow State Wicks uncovers an audacious web of crooked officials, criminal syndicates and ANC politicians, siphoning away billions meant for patients in Gauteng’s public hospitals. An explosive, fast-paced investigation into greed and state capture, this book is also a moving tribute to the courage of one woman who, when confronted by powerful wrongdoers, refused to keep quiet.

Lebogang Seale has written a personal and poignant account of the impact of South Africa’s failing and flailing land reform policy on ordinary people desperate for restorative justice.

One Hundred Years of Dispossession shows not only that land reform in South Africa is a criminal failure and monumental disappointment, but more than that, it is a betrayal that punishes the affected communities whose quest for justice remains denied.

Teaching you how to use online tools to reach your customers. In today's increasingly digital world, marketing is going online. From companies to individuals, people are seeking new and creative ways to promote their products and themselves in the virtual realm. Websites, email and social media are reaching out to customers at home, in the office or on the move, and finding ways to engage with them. The virtual world has many benefits, but not everyone is familiar enough with digital channels to use them to maximum potential. This is where e-Marketing in the South African context comes into play. This comprehensive book focuses on the critical issues associated with e-marketing in the South African context. It is written in an easy-to-read and practical fashion that will help readers grasp the relevant technologies and concepts presented in the book. And it provides a strategic perspective as well as metrics to help achieve the goal of successful e-marketing.

This edition of management for engineers, technologists and scientists is an introductory-level management textbook written specifically for those studying and working in an engineering discipline. It will be an invaluable tool for the existing or aspirant engineer and engineering manager. The text introduces the reader to management and related issues (for example law and economics), which are essential when dealing with customers, suppliers, contractors, accountants, lawyers, economists and managers, either inside or outside an organisation. This new edition has been substantially revised; it includes a new chapter on engineering ethics and professionalism as well as a workbook on CD.

"I’ve always been told that if I was good, I’d attract good things. So then, why am I unhappy?"

From a young age, women are taught to put everyone else first. The result? A society full of ‘Good Girls’, pushing themselves to meet expectations while ignoring their own needs. But it doesn’t have to be this way.

In this whip-smart and empowering book, psychotherapist Marta Martínez Novoa explains that people pleasing is not a personality failing, but a common response to trauma – an instinct to become more appealing to a threat, and a way to feel safe. Taking you on a journey into your past, this book will help you understand why you feel the way you do in the present, and gives you practical tools to build a future where you feel bolder, safer and more confident in everything you do.

If you’re done being a people pleaser and ready to start living for you, this is your toolkit to wake up and finally take charge.

In a world where misinformation distorts the essence of manhood and societal expectations push men into emotional incarceration, bestselling author and founder of the Cave of Adullam, Jason Wilson, offers a path to freedom.

The Man the Moment Demands will empower you to become the right man in every moment by embodying the ten characteristics of the comprehensive man: the Fighter, the Provider, the Leader, the Lover, the Nurturer, the Gentleman, the Friend, the Husband, the Father, and the Son. With The Man the Moment Demands you'll learn how to:

• unpack the impact of your past and unlock the power to shape your future;
• embrace transparency and express the full spectrum of your emotions while maintaining self-control;
• evolve beyond the “alpha male” myth through example, not intimidation; and
• answer the question “Who are you?” to strip away the facade and live authentically.

This is not just a transformative book; it's a blueprint. A rite of passage for those ready to rise and rediscover what it truly means to be a man—authentically human. One that will empower you to be the man the moments demands.

Educational psychology in social context: Ecosystemic applications in Southern Africa applies educational psychology to aid teachers and other educators to enhance the learning experience of students. The book uses Uri Bronfenbrenner’s Ecological systems theory as a guiding framework for understanding child development and the environmental barriers to learning faced by children. This ecosystemic approach examines how different spheres from the family to the community to wider social structures influence a child’s development and learning and how these interactions are impacted by the passage of time.

Educational Psychology in social context is relevant to both undergraduate and postgraduate study in either pre-service or in-service teacher education. It can be used for courses in educational psychology in programmes such as BEd, BEd (Hons) and PGCE, and as a handbook for in-service teachers, educational psychologists, and other learning support professionals.

Features

• The new edition has been updated for contextual and theoretical developments and new research referenced where relevant.
• Chapter 2: Quality education for all includes guidance on ethical conduct within the school context including learners, parents, colleagues and communities. It also includes guidance on working with neurodiverse learners in the classroom.
• Chapter 4: Positive psychology includes more on mental health in the school context, as well as positive practical strategies for teachers to enhance the well-being of learners as well as the well-being of teachers.
• Chapter 6: Constructivism and learning contains a new section on developing a pedagogy that is inclusive of different voices and based on an ethics of care and recognition.
• Chapter 13: Substance abuse and violence includes more content on school violence (violence within the school setting), a new section on teacher abuse, and expanded guidelines for conflict resolution and building safe schools.
• Chapter 14: Gender, sexu ality, related discrimination, and associated challenges has been rewritten with greater focus on topical issues such as gender, sexual identity, and child and teenage pregnancy, while streamlining the sections dealing with HIV and AIDS.
• Chapter 16: Disabilities contains new sections on recognising and responding to autism spectrum disorder (ASD) and attention deficit hyperactivity disorder (ADHD) in the classroom.

Labour Relations in Practice deals with the core labour and employment relations matters regularly encountered by labour relations and human resource officers, managers, union representatives, bargaining council functionaries and those in advisory services. Now in its fourth edition, it contains, inter alia, actual cases heard by the CCMA as well as the Labour Court legislation update to the end of 2022.

The topics covered include the following:

• The employment relation - a brief introduction
• The roles, rights and obligations of the various stakeholders in organisations
• The role of the State in the labour relationship and the legislation by which it attempts to regulate this relationship
• The role of collectives, such as trade unions and employer organisations, and the rights granted to them
• Legal requirements for fair recruitment practices
• Employment contracts
• The various Acts that affect labour practices, including affirmative action and skills development
• Conducting negotiations and dealing with employee grievances and discipline at the workplace, dispute settlement and fair dismissal practice
• The way forward in the employment relationship
• The text contains numerous practical examples, illustrative problems, actual court cases and scenarios

The legislative requirements and codes of good practice are explained in simple, accessible language. Examples of relevant policies are provided, and each chapter ends with a useful summary of the main learning points.

Trusted for over 50 years, this accessible, comprehensive and practical commentary has been written with the needs of the practitioner, the trustee and the academic jurist in mind.

The sixth edition of Honoré’s South African Law of Trusts meticulously discusses the life of a trust from its formation to its dissolution and the problems that are typically encountered in the process.

Extensively updated with reference to the latest legislation, case law, and in terms of South Africa’s growing constitutional development, the book also includes a new chapter on collective investment schemes.

With the non-mathematician in mind, the sixth edition of Statistics for Business and Economics teaches learners the key concepts of statistics in business, management and economics.

The authors blend statistical methodology with applications of data analysis to illustrate the fundamental role of statistics in problem-solving and decision making. Computational methods give students a solid foundation to master statistical application and interpretation. At the end of each section, practical exercises encourage conceptual understanding of real-world problems.

New content on big data enriches the learning experience and prepares students for the workplace.

Dean & Dyer's Introduction To Intellectual Property Law In South Africa, Second Edition, offers a rigorous and accessible introduction to the various branches of South African intellectual property law.

This second edition text is thoroughly revised and updated to address the many, general developments in case law, and amendments to relevant legislation, that have occurred since the publication of the previous edition of this work. In addition, the text addresses the multifarious developments that have occurred within the digital environment, as relevant to trademark and copyright law, and includes discussion of artificial intelligence as an

important development in the law of copyright. Dean & Dyer’s Introduction to Intellectual Property Law in South Africa, Second Edition, offers an enquiring approach, and a pedagogical framework that supports independent critical and reflective engagement with the subject matter.

Barlow/Durand/Hofmann's Psychopathology: An Integrative Approach To Mental Disorders, 9th edition, is the perfect text to help you succeed in your psychopathology or abnormal psychology course!

The authors -- all internationally recognized experts in the field -- show you how psychological disorders are rooted in multiple factors: biological, psychological, cultural, social, familial and even political. Extremely student friendly, the text blends sophisticated research with an accessible, engaging writing style. Its groundbreaking integrative approach is the most modern, scientifically valid method for studying abnormal psychology.

Text language promotes inclusivity, normalizes diversity and avoids cultural, gender, economic and other biases. In addition, you can test your understanding of key topics with built-in concept checks and chapter quizzes.

Evidential Aspects of Law Enforcement will assist law enforcement officers with gaining a clear understanding of the legal principles involved in the gathering of evidence, whether on crime scenes or during further investigations.

A successful prosecution depends on the value of the evidence gathered from the moment that the crime was reported. Evidential Aspects of Law Enforcement addresses the law of evidence and aspects of the law of criminal procedure that relate to the law of evidence. The book also explains the importance of effecting an arrest to facilitate the gathering of evidence from a suspect (such as fingerprints and DNA), and how the conduct of the enforcement officer may affect investigations.

Evidential Aspects of Law Enforcement explains technical legal terms in a straightforward and practical way, and contains the information that all law enforcement officers require to perform their duties effectively.

Handbook of Public Relations is a South African text that offers academic and practical perspectives on public relations (PR) in the business and management environment.

The new edition provides current, relevant and topical PR developments in the industry using case studies on issues such as digital communication. It also aligns current international practice with local contexts to ensure a decolonised approach and relevant theories.