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Books > Reference & Interdisciplinary > Communication studies

Becoming Bulletproof - Life Lessons from a Secret Service Agent (Paperback): Evy Poumpouras Becoming Bulletproof - Life Lessons from a Secret Service Agent (Paperback)
Evy Poumpouras
R530 R466 Discovery Miles 4 660 Save R64 (12%) In Stock

Former Secret Service Special Agent Evy Poumpouras shares the insights and skills from one of the oldest elite security forces in the world - to help you prepare for stressful situations, instantly read people, influence how you're perceived, and live a more fearless life.

From gruelling training to clandestine interrogation rooms, to protecting the President of the United States of America, Evy shares rare behind-the-scenes glimpses while also exploring the psychology of human behaviour and the strategies used by the best negotiators. Evy demonstrates how we can learn from these experiences to heighten our own natural instincts to detect BS, develop grit and become the most resilient and powerful version of ourselves.

Becoming Bulletproof is a timely guide to empowerment, mental strength, and overcoming fear and abuse - a guide to becoming bulletproof.

How to Slowly Kill Yourself and Others in America - Essays (Paperback): Kiese Laymon How to Slowly Kill Yourself and Others in America - Essays (Paperback)
Kiese Laymon
R397 R365 Discovery Miles 3 650 Save R32 (8%) Ships in 10 - 15 working days
Teaching Students to Communicate Mathematically (Paperback): Laney Sammons Teaching Students to Communicate Mathematically (Paperback)
Laney Sammons
R888 R762 Discovery Miles 7 620 Save R126 (14%) Ships in 10 - 15 working days

Students learning math are expected to do more than just solve problems; they must also be able to demonstrate their thinking and share their ideas, both orally and in writing. As many classroom teachers have discovered, these can be challenging tasks for students. The good news is, mathematical communication can be taught and mastered. In Teaching Students to Communicate Mathematically, Laney Sammons provides practical assistance for K-8 classroom teachers. Drawing on her vast knowledge and experience as a classroom teacher, she covers the basics of effective mathematical communication and offers specific strategies for teaching students how to speak and write about math. Sammons also presents useful suggestions for helping students incorporate correct vocabulary and appropriate representations when presenting their mathematical ideas. This must-have resource will help you help your students improve their understanding of and their skill and confidence in mathematical communication.

Handbook of Research Methods for Organisational Culture (Hardcover): Cameron Newton, Ruth Knight Handbook of Research Methods for Organisational Culture (Hardcover)
Cameron Newton, Ruth Knight
R5,701 Discovery Miles 57 010 Ships in 12 - 19 working days

This innovative Handbook explores the complexity of cultural, conceptual and definitional issues surrounding research into organisational culture, outlining the varied frameworks and theories that underpin the field. International contributors present a broad range of qualitative and quantitative research methods that can be used in organisational culture measurement. They explore topics of special contemporary interest, such as high performance cultures, corporate entrepreneurship, organisational culture in nonprofits and safety culture, unpacking the textured relationships between leadership style, organisational culture and organisational outcomes. Highlighting key implications for organisational values and ethical climate, the Handbook provides practical guidance on how to move from culture assessment to action and improvement. Offering a critical outline for measurement approaches and tools, this Handbook is crucial reading for researchers and students of organisation studies, particularly those focusing on culture and leadership of organisations. It also provides practical insights for business consultants and senior management teams, proposing methods and frameworks for developing positive organisational cultures to improve the productivity, performance and quality of businesses.

Elgar Encyclopedia of Technology and Politics (Hardcover): Andrea Ceron Elgar Encyclopedia of Technology and Politics (Hardcover)
Andrea Ceron
R6,193 Discovery Miles 61 930 Ships in 12 - 19 working days

The Elgar Encyclopedia of Technology and Politics is a landmark resource that offers a comprehensive overview of the ways in which technological development is reshaping politics. Providing an unparalleled starting point for research, it addresses all the major contemporary aspects of the field. Divided into five thematic parts, the Encyclopedia investigates the existing academic literature on the main subfields in this area, before introducing innovative digital research methods. It then highlights the pivotal political and non-political actors leading the process of technological innovation, clarifies key concepts and terms in the field, and finally covers emerging and debated topics. This Encyclopedia will be particularly invaluable for early career researchers and advanced students in politics looking for a concise entry point into any of the various ways in which technology shapes the field. It will also be useful for practitioners to familiarise themselves with the analytical opportunities provided by computational social and political sciences. Key Features: Entries written by over 90 scholars from 33 different countries on 5 continents Accessible starting point for research into the key literature, topics and debates in the field Introduces important new digital methods such as machine learning, text analysis and network analysis Defines and clarifies the meaning of contested terms such as disinformation, echo chambers and fake news

Effective Communication N5 - Empowering the Workforce (Paperback): Marietta Swart, Marietha Hairbottle, Rynette Scheun Effective Communication N5 - Empowering the Workforce (Paperback)
Marietta Swart, Marietha Hairbottle, Rynette Scheun
R409 Discovery Miles 4 090 Ships in 7 - 10 working days

To communicate effectively needs accurate information and precision in method, especially in the world of work where major decisions and the success of the organisation can be impacted negatively or positively by what is conveyed. Communicating globally in an ever-changing digital world can be challenging. Effective communication N5 - empowering the workforce therefore includes content on managing these changes, ethical work and communication practices, and communicating efficiently in multicultural and digital environments.

Measuring What We Do in Schools - How to Know If What We Are Doing Is Making a Difference (Paperback): Victoria L Bernhardt Measuring What We Do in Schools - How to Know If What We Are Doing Is Making a Difference (Paperback)
Victoria L Bernhardt
R723 R636 Discovery Miles 6 360 Save R87 (12%) Ships in 10 - 15 working days

What is a true learning organization, and how can your school become one? To excel, schools must embrace continuous school improvement and evaluation, as well as systems thinking. In Measuring What We Do in Schools, author Victoria L. Bernhardt details the critical role program evaluation serves in school success and how to implement meaningful evaluations that make a difference. She provides a roadmap of how to conduct comprehensive, systemwide evaluations of programs and processes; the tools needed to obtain usable, pertinent information; and how to use these data to expand teachers' and administrators' data-informed decision-making focus. Educators will learn how to Assess what is working and not working for students. Determine which processes need to change. Use data to improve practices on an ongoing basis. Although challenging for many schools, program evaluation and data analysis can begin with a single program or process, over time building on the expanded knowledge of the school's processes and the results they produce. An effective tool-The Program Evaluation Tool-enables schools to easily identify the purpose and intended outcomes of any school program, along with whom it serves, and how it should be implemented, monitored, and evaluated. These data can then be used to improve every aspect of a school's programs and processes and the outcomes achieved. Filled with practical strategies and featuring an in-depth case study, this book is designed to help educators see that evaluation work is logical and easy to do. They'll gain the confidence to do this work on a regular basis-working together to become a true learning organization.

Our Master's Voice - Advertising (Paperback): James Rorty Our Master's Voice - Advertising (Paperback)
James Rorty
R573 Discovery Miles 5 730 Ships in 12 - 19 working days
Advanced Introduction to Creative Industries (Paperback): John Hartley Advanced Introduction to Creative Industries (Paperback)
John Hartley
R729 Discovery Miles 7 290 Ships in 12 - 19 working days

Elgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the social sciences, business and law, expertly written by the world's leading scholars. Designed to be accessible yet rigorous, they offer concise and lucid surveys of the substantive and policy issues associated with discrete subject areas. As the world faces extreme economic, environmental and political crises, this bold and accessible Advanced Introduction argues for a future-facing approach to the creative economy and creative innovation. The book analyses contemporary and historical arts and culture whilst assessing historical shifts from national to global cultures; analogue to digital technologies; and individualist to systems thinking. Key features include: A new approach to the creative industries based on complex systems and evolutionary dynamics Combining humanities-based analysis with economics of innovation A critique of important theorists and intellectual traditions involved in the study of modern mediated creativity Reconceptualizing arts, copyright, cities, time, global media and social agency A thought-provoking reassessment of modernity to pivot creative enterprise for the challenges of the Anthropocene era. Scholars and students of media and communications studies, political economy and economics will benefit from the new approach to creative media and culture, and its proposals to rethink the economics of creativity and innovation. This book will be a helpful guide for policy-makers, consultants and freelancers who work across the borderlines of art, media, technology, business and regulation.

From Underestimated to Unstoppable - 8 Archetypes for Driving Change in the Classroom and Beyond (Paperback): Ashley... From Underestimated to Unstoppable - 8 Archetypes for Driving Change in the Classroom and Beyond (Paperback)
Ashley Lamb-Sinclair
R689 Discovery Miles 6 890 Ships in 12 - 19 working days

In K-12 education, your job title or place of work should not prevent you from offering unique insights and pathways for creating change. You have a voice. Working in education today is to continually be on the precipice of change. However, far too many educators don't recognize the power they have to control and shape that change into what's best for students. Individual contributions create collective change, and you are an integral part of the change inevitably happening around you. With that in mind, Ashley Lamb-Sinclair invites you to identify and examine your personal leadership style (or change archetype), which includes what motivates you, how you respond to adversity, how you position yourself in the larger story, how you help move that story forward, and how you deal with the unexpected. How do you create change? You might be a Diplomat if you build relationships and value fairness and integrity. Champion if you are passionate about a cause and advocate for people and ideals. Creative if you approach things through novelty and ingenuity. Storyteller if you are thoughtful, attentive to details, and a clear communicator. Inventor if you are a forward thinker who operates through free experimentation. Sage if you are perceptive, insightful, and persuasive. Investigator if you have an analytical curiosity, ask probing questions, and conduct thorough research. Guardian if you have compassion for and are drawn to nurture and protect others.Many schools tend to ignore or underestimate the powerful catalysts for change that exist in their buildings. Don't let the change story continue without its most vital character-you! Find the lightning bolts of lasting change only you can wield. Become unstoppable!

A Research Agenda for Political Marketing (Hardcover): Bruce I. Newman, Todd P. Newman A Research Agenda for Political Marketing (Hardcover)
Bruce I. Newman, Todd P. Newman
R2,865 Discovery Miles 28 650 Ships in 12 - 19 working days

Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary. This Research Agenda documents and establishes the thinking of leading scholars in the field of political marketing and related sub-fields, also encompassing additional social science disciplines that intersect at the crossroads of political marketing. Chapters address the complexity of how politicians and political parties leverage trust, credibility, and expertise across their policy positions, and how citizens formulate their attitudes and opinions. Contributors focus on the new challenges and opportunities for political parties and politicians around the globe when communicating about complex issues, such as science and technology. This Research Agenda will be an essential resource for political marketing researchers and practitioners looking to explore how marketing tactics may be used to shape, guide, and manage public opinion and policy discourse.

Hoax - Donald Trump, Fox News, and the Dangerous Distortion of Truth (Hardcover): Brian Stelter Hoax - Donald Trump, Fox News, and the Dangerous Distortion of Truth (Hardcover)
Brian Stelter
R699 Discovery Miles 6 990 In Stock

The urgent and untold story of the collusion between Fox News and Donald Trump from the New York Times bestselling author of Top of the Morning.

While other leaders were marshaling resources to combat the greatest pandemic in modern history, President Donald Trump was watching TV. Trump watches over six hours of Fox News a day, a habit his staff refers to as “executive time.” In January 2020, when Fox News began to downplay COVID-19, the President was quick to agree. In March, as the deadly virus spiraled out of control, Sean Hannity mocked “coronavirus hysteria” as a “new hoax” from the left. Millions of Americans took Hannity and Trump's words as truth—until some of them started to get sick.

In Hoax, CNN anchor and chief media correspondent Brian Stelter tells the twisted story of the relationship between Donald Trump and Fox News. From the moment Trump glided down the golden escalator to announce his candidacy in the 2016 presidential election to his acquittal on two articles of impeachment in early 2020, Fox hosts spread his lies and smeared his enemies. Over the course of two years, Stelter spoke with over 250 current and former Fox insiders in an effort to understand the inner workings of Rupert Murdoch's multibillion-dollar media empire. Some of the confessions are alarming. “We don't really believe all this stuff,” a producer says. “We just tell other people to believe it.”

At the center of the story lies Sean Hannity, a college dropout who, following the death of Fox News mastermind Roger Ailes, reigns supreme at the network that pays him $30 million a year. Stelter describes the raging tensions inside Fox between the Trump loyalists and the few remaining journalists. He reveals why former chief news anchor Shep Smith resigned in disgust in 2019; why a former anchor said “if I stay here I’ll get cancer;” and how Trump has exploited the leadership vacuum at the top to effectively seize control of the network.

Including never before reported details, Hoax exposes the media personalities who, though morally bankrupt, profit outrageously by promoting the President’s propaganda and radicalizing the American right. It is a book for anyone who reads the news and wonders: How did this happen?

Digital Modernism - Making It New in New Media (Hardcover): Jessica Pressman Digital Modernism - Making It New in New Media (Hardcover)
Jessica Pressman
R4,154 Discovery Miles 41 540 Ships in 12 - 19 working days

Digital Modernism examines how and why some of the most innovative works of online electronic literature adapt and allude to literary modernism. Digital literature has been celebrated as a postmodern form that grows out of contemporary technologies, subjectivities, and aesthetics, but this book provides an alternative genealogy. Exemplary cases show electronic literature looking back to modernism for inspiration and source material (in content, form, and ideology) through which to critique contemporary culture. In so doing, this literature renews and reframes, rather than rejects, a literary tradition that it also reconfigures to center around media. To support her argument, Pressman pairs modernist works by Pound, Joyce, and Bob Brown, with major digital works like William Poundstone's "Project for the Tachistoscope: [Bottomless Pit]" (2005), Young-hae Chang Heavy Industries's Dakota, and Judd Morrissey's The Jew's Daughter. With each pairing, she demonstrates how the modernist movement of the 1920s and 1930s laid the groundwork for the innovations of electronic literature. In sum, the study situates contemporary digital literature in a literary genealogy in ways that rewrite literary history and reflect back on literature's past, modernism in particular, to illuminate the crucial role that media played in shaping the ambitions and practices of that period.

Rethinking Communication Geographies - Geomedia, Digital Logistics and the Human Condition (Hardcover): Andr e Jansson Rethinking Communication Geographies - Geomedia, Digital Logistics and the Human Condition (Hardcover)
Andr e Jansson
R2,872 Discovery Miles 28 720 Ships in 12 - 19 working days

Timely and original, Rethinking Communication Geographies explores the human condition under digital capitalism, depicting an environment in which digital logistics have taken centre stage in day-to-day life. The book responds to a pressing need to address the key questions of human autonomy and security, as well as the social power relations of the platform economy, in a world in which media and space have become increasingly entangled. Establishing a framework for understanding 'geomedia' as an environmental regime that shapes human subjectivity, Andre Jansson advances a humanistic and interdisciplinary approach to the study of communication geographies, arguing that human activities are accommodated to sustain the circulation of digital data. The book examines concrete examples related to audio-streaming, transmedia tourism, and platform urbanism, ultimately demonstrating how digital skills and logistical expertise have become forms of capital in contemporary society. Mapping ongoing transitions related to how digitalization affects spatial processes, the unique perspectives explored in this book will be of equal interest to postgraduates and researchers in the fields of human geography and media and communication studies. The innovative concepts and approaches to the study of digital geography introduced throughout will also enhance the dialogue between a vast range of disciplines across the humanities and social sciences.

Handbook of Research Methods for Organisational Culture (Paperback): Cameron Newton, Ruth Knight Handbook of Research Methods for Organisational Culture (Paperback)
Cameron Newton, Ruth Knight
R1,335 Discovery Miles 13 350 Ships in 12 - 19 working days

This innovative Handbook explores the complexity of cultural, conceptual and definitional issues surrounding research into organisational culture, outlining the varied frameworks and theories that underpin the field. International contributors present a broad range of qualitative and quantitative research methods that can be used in organisational culture measurement. They explore topics of special contemporary interest, such as high performance cultures, corporate entrepreneurship, organisational culture in nonprofits and safety culture, unpacking the textured relationships between leadership style, organisational culture and organisational outcomes. Highlighting key implications for organisational values and ethical climate, the Handbook provides practical guidance on how to move from culture assessment to action and improvement. Offering a critical outline for measurement approaches and tools, this Handbook is crucial reading for researchers and students of organisation studies, particularly those focusing on culture and leadership of organisations. It also provides practical insights for business consultants and senior management teams, proposing methods and frameworks for developing positive organisational cultures to improve the productivity, performance and quality of businesses.

An Enquiry Concerning the Intellectual and Moral Faculties, and Literature of Negroes - Followed With an Account of the Life... An Enquiry Concerning the Intellectual and Moral Faculties, and Literature of Negroes - Followed With an Account of the Life and Works of Fifteen Negroes and Mulattoes, Distinguished in Science, Literature and the Arts (Paperback)
Henri Gregoire
R537 Discovery Miles 5 370 Ships in 12 - 19 working days
Practical and Pathological Researches on the Various Forms of Paralysis (Paperback): Edward Meryon Practical and Pathological Researches on the Various Forms of Paralysis (Paperback)
Edward Meryon
R534 Discovery Miles 5 340 Ships in 12 - 19 working days
Media in Postapartheid South Africa - Postcolonial Politics in the Age of Globalization (Paperback): Sean Jacobs Media in Postapartheid South Africa - Postcolonial Politics in the Age of Globalization (Paperback)
Sean Jacobs
R330 R298 Discovery Miles 2 980 Save R32 (10%) Ships in 5 - 10 working days

In Media in Postapartheid South Africa, author Sean Jacobs turns to media politics and the consumption of media as a way to understand recent political developments in South Africa and their relations with the African continent and the world. Jacobs looks at how mass media defi nes the physical and human geography of the society and what it means for comprehending changing notions of citizenship in postapartheid South Africa. Jacobs claims that the media have unprecedented control over the distribution of public goods, rights claims, and South Africa's integration into the global political economy in ways that were impossible under the state-controlled media that dominated the apartheid years. Jacobs takes a probing look at television commercials and the representation of South Africans, reality television shows and South African continental expansion, soap operas and postapartheid identity politics, and the internet as a space for reassertions and reconfi gurations of identity. As South Africa becomes more integrated into the global economy, Jacobs argues that local media have more weight in shaping how consumers view these products in unexpected and consequential ways.

Advanced Introduction to Legal Research Methods (Paperback): Ernst Hirsch Ballin Advanced Introduction to Legal Research Methods (Paperback)
Ernst Hirsch Ballin
R661 Discovery Miles 6 610 Ships in 12 - 19 working days

Elgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the social sciences and law, expertly written by the world's leading scholars. Designed to be accessible yet rigorous, they offer concise and lucid surveys of the substantive and policy issues associated with discrete subject areas. In this carefully drafted work, Ernst Hirsch Ballin uncovers the foundations of legal research methods, an area of legal scholarship distinctly lacking in standardisation. Offering a critical overview of the theories underlying methodological research, as well as the methods themselves, the book explores how such methods differ along critical, empirical, and fundamental lines, and how, by building on these approaches, legal research may contribute to well-considered developments in the law. Such explorative research, the author argues, is crucial in overcoming crises and restoring trust in the law. Key features include: an exploration of the common object of legal research: law in the sense of legal rules, decisions, principles and values special emphasis on the legal-grammatical category of personhood and on constitutional foundations a consideration of law as a normative language intended to guide behaviour a consideration of the theoretical underpinnings of legal research methods. This Advanced Introduction will greatly benefit legal scholars who seek to understand the object and methods of their work, as well as law and philosophy students looking to grasp the theoretical and methodological foundations of law and legal development.

Communicating @ Work - Boosting your Spoken, Written and Visual Impact (Paperback, 4th ed): Terri Grant, Rea Borcherds Communicating @ Work - Boosting your Spoken, Written and Visual Impact (Paperback, 4th ed)
Terri Grant, Rea Borcherds
R685 Discovery Miles 6 850 Ships in 7 - 10 working days

Communicating @ work unpacks the various and complex communication challenges in today's multicultural and technological working environment. It is written in a conversational, accessible style, and covers not only a range of communication situations and formats but also uses a holistic, practice-based approach to illustrate the application of effective communication principles in the workplace. Examples, margin comments, provocative chatroom questions and online supplementary material elaborate on concepts and offer down-to-earth guidance on everyday business communication transactions and conduct. Every chapter has been updated with the latest findings and debates. Given the accelerated proliferation of multimodal digital devices and networking opportunities and challenges, the authors have also increased their focus on new media, particularly the role played by social media in business contexts and corporate reputation management. This edition's comprehensive coverage of spoken, written and visual communication for business and industry makes it an ideal textbook as well as a valuable reference in the workplace for professionals.

Understanding Research - An Introduction to Reading Research (Paperback, 2nd ed): Carol Bertram, Iben Christiansen Understanding Research - An Introduction to Reading Research (Paperback, 2nd ed)
Carol Bertram, Iben Christiansen
R479 Discovery Miles 4 790 Ships in 7 - 10 working days

Although there are many books about research and research methods in education and the social sciences, very few focus specifically on critically reading research that has been completed by others. When reading and thinking about published research, it is useful to understand the complexity of what is involved in the process of research and how it is presented. Understanding research: an introduction to reading research aims to introduce key concepts through the use of simple language to promote better understanding, build on South African as well as international examples and case studies, and develop the conceptual knowledge and skills necessary to evaluate research carefully and critically. Understanding research is an indispensable guide for all students in the social sciences and education who want to learn more about reading and understanding research.

Chironomia - Or, a Treatise on Rhetorical Delivery: Comprehending Many Precepts, Both Ancient and Modern, for the Proper... Chironomia - Or, a Treatise on Rhetorical Delivery: Comprehending Many Precepts, Both Ancient and Modern, for the Proper Regulation of the Voice, the Countenance, and Gesture (Paperback)
Gilbert Austin
R803 Discovery Miles 8 030 Ships in 12 - 19 working days
Advanced Introduction to Comparative Legal Methods (Paperback): Pier Monateri Advanced Introduction to Comparative Legal Methods (Paperback)
Pier Monateri
R647 Discovery Miles 6 470 Ships in 12 - 19 working days

Elgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the social sciences, business and law, expertly written by the world's leading scholars. Designed to be accessible yet rigorous, they offer concise and lucid surveys of the substantive and policy issues associated with discrete subject areas. Drawing on historical, normative, theoretical, and economic methodologies, Pier Giuseppe Monateri offers a fresh critical analysis of various dimensions of comparative law methods. Comprehensive and engaging with a multidisciplinary approach, this Advanced Introduction spans the fields of comparative legal studies, law and finance and global law. Key features include: uses analysis of current issues to offer a genuinely advanced perspective use of theory for evaluating methods and approaches in comparative law a comprehensive treatment of the main themes and approaches in comparative law discussions. This insightful Advanced Introduction will be an excellent resource for both law students and scholars alike. It will also be a useful guide for those working in international law, as well as law clerks and legal advisors. Professor Emeritus, Kent Law School, UK

Pathways Across Cultures - Intercultural Communication in South Africa (Paperback): Milagros Rivera-Sanchez, Rentia du Plessis Pathways Across Cultures - Intercultural Communication in South Africa (Paperback)
Milagros Rivera-Sanchez, Rentia du Plessis
R327 Discovery Miles 3 270 In Stock

Pathways across Cultures: Intercultural Communication in South Africa is a uniquely South African communication textbook. Local examples of communication methods from a wide range of cultural groups are used to explain theories of communication and complex intercultural concepts. It covers some of the rich cultural histories of the rainbow nation, such as Khoisan cave drawings, highlighting the intercultural communication styles of the early peoples who lived in South Africa. The book also includes critical commentary on western theories and approaches to studying intercultural communication.

With a view to decolonising how intercultural communication is taught in South Africa, where possible the chapters in this book have been co-authored with emerging scholars. This approach provided mentoring opportunities for emerging scholars to develop case studies. As a result, this book has a wide-ranging perspective on intercultural communication that is representative of South Africa’s own cultural diversity.

Handbook of Research Methods in Public Administration, Management and Policy (Hardcover): Eran Vigoda-Gadot, Dana R. Vashdi Handbook of Research Methods in Public Administration, Management and Policy (Hardcover)
Eran Vigoda-Gadot, Dana R. Vashdi
R6,723 Discovery Miles 67 230 Ships in 12 - 19 working days

This Handbook comprehensively explores research methods in public administration, management and policy. Exploring the richness of both traditional and contemporary methods and strategies for making progress in the field, it provides an advanced toolkit for understanding the science of public administration and management in the 21st century. Bringing together leading international academics and experts, contributors focus on innovative research architectures, useful research techniques and best practices for the study of modern bureaucracy and the behaviour of its agents and stakeholders. Chapters look for new frontiers of the discipline with quantitative and qualitative tools and explore empirical studies to support theoretical insights. Each chapter of the Handbook provides specific examples of how these methods are used, enabling a practical understanding of a variety of intellectual paths and techniques for improving the study of modern governance. Comprehensive and enlightening, this Handbook will be essential for academics of public policy and administration looking to enhance their research methods, as well as students learning the basics of research in this field. It will also benefit government experts, civil servants and policymakers who need to better understand how the public sector can benefit from public administration methodologies.

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