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Books > Social sciences > Sociology, social studies > Social issues > Consumer issues

Rethinking Commodification - Cases and Readings in Law and Culture (Hardcover, New): Martha Ertman, Joan C. Williams Rethinking Commodification - Cases and Readings in Law and Culture (Hardcover, New)
Martha Ertman, Joan C. Williams
R2,042 Discovery Miles 20 420 Ships in 12 - 17 working days

View the Table of Contents. Read the Introduction.

"A superb collection of classic and contemporary readings on commodification theory, including the latest, most advanced theorizing on this subject. It is a must-read."
--Elizabeth Anderson, Philosophy, University of Michigan

"As someone who helped to draw attention to the subject of commodification more than two decades ago, I believe that commodification is, if anything, more important today than it has ever been. We must ask ourselves: Are there some things that money can't buy? Who is advantaged and who disadvantaged by desperate market exchanges? This indispensable collection of old and new thoughts on commodification will help us as we struggle towards answering these questions."
--Margaret Jane Radin, Stanford Law School

""Rethinking Commodification" includes several classic texts of commodification theory that familiarize readers with the traditional debate. The work then offers new insights into the issue, with two dozen articles, appellate court opinions, and essays. Taken together, this book comprises an intellecutal mosaic that moves the discussion beyond the early, on-off question of whether or not to commodify."
--"Metapsychology Online"

"A magnificent collection. The subject is profound and complex, the text gripping, lively, and thoroughly enjoyable to read."
--Sylvia A. Law, NYU Law School

"Commodification is on net a great source for good in the world. But the seminal essays in Rethinking Commodification show that the serious questions about alienability are much more than concerns about hypothetical contracts for babies or self-indenture.a
--Ian Ayres, author of "Insincere Promises"

Whatis the price of a limb? A child? Ethnicity? Love? In a world that is often ruled by buyers and sellers, those things that are often considered priceless become objects to be marketed and from which to earn a profit. Ranging from black market babies to exploitative sex trade operations to the marketing of race and culture, Rethinking Commodification presents an interdisciplinary collection of writings, including legal theory, case law, and original essays to reexamine the traditional legal question: aTo commodify or not to commodify?a

In this pathbreaking course reader, Martha M. Ertman and Joan C. Williams present the legal cases and theories that laid the groundwork for traditional critiques of commodification, which tend to view the process as dehumanizing because it reduces all human interactions to economic transactions. This acanonicala section is followed by a selection of original essays that present alternative views of commodification based on the concept that commodification can have diverse meanings in a variety of social contexts. When viewed in this way, the commodification debate moves beyond whether or not commodification is good or bad, and is assessed instead on the quality of the social relationships and wider context that is involved in the transaction. Rethinking Commodification contains an excellent array of contemporary issues, including intellectual property, reparations for slavery, organ transplants, and sex work; and an equally stellar array of contributors, including Richard Posner, Margaret Jane Radin, Regina Austin, and many others.

End Of Online Shopping, The: The Future Of New Retail In An Always Connected World (Paperback): Wijnand Jongen End Of Online Shopping, The: The Future Of New Retail In An Always Connected World (Paperback)
Wijnand Jongen
R783 Discovery Miles 7 830 Ships in 9 - 15 working days

Retail is going through difficult times and is suffering the consequences of both the economic crisis and the digitization of society. Fundamentally, there is a bigger problem: stores cannot keep up with the changing behavior of customers who are connected 24/7, customers for whom there is no distinction between online and offline.The End of Online Shopping: The Future of New Retail in an Always Connected World describes how the smart, the sharing, the circular, and the platform economy are shaping a new era of always connected retail. Retailers urgently need to innovate if they want to stay relevant in a world dominated by marketplaces and sharing platforms. The book contains inspiring examples from different industries - which include the usual suspects such as Amazon, Alibaba, and Google, but also local startups - and covers all aspects of the customer journey, from orientation and selection to delivery.The End of Online Shopping provides an excellent overview of shopping trends and developments worldwide, and offers readers indispensable insights into the future of retail.

Active Social Capital - Tracing the Roots of Development and Democracy (Paperback): Anirudh Krishna Active Social Capital - Tracing the Roots of Development and Democracy (Paperback)
Anirudh Krishna
R813 Discovery Miles 8 130 Ships in 7 - 13 working days

The idea of social capital allows scholars to assess the quality of relationships among people within a particular community and show how that quality affects the ability to achieve shared goals. With evidence collected from sixty-nine villages in India, Krishna investigates what social capital is, how it operates in practice, and what results it can be expected to produce.

Does social capital provide a viable means for advancing economic development, promoting ethnic peace, and strengthening democratic governance? The world is richer than ever before, but more than a fifth of its people are poor and miserable. Civil wars and ethnic strife continue to mar prospects for peace. Democracy is in place in most countries, but large numbers of citizens do not benefit from it. How can development, peace and democracy become more fruitful for the ordinary citizen? This book shows how social capital is a crucial dimension of any solution to these problems.

Consumer Culture - History, Theory and Politics (Paperback, New edition): Roberta Sassatelli Consumer Culture - History, Theory and Politics (Paperback, New edition)
Roberta Sassatelli
R1,152 Discovery Miles 11 520 Ships in 12 - 17 working days

"A thorough and wide-ranging synthetic account of social scientific research on consumption which will set the standard for the second generation of textbooks on cultures of consumption." - Alan Warde, University of Manchester "The multi-disciplinary nature of the book provides new and revealing insights, and Sassatelli conveys brilliantly the heterogeneity and ambivalent nature of consumer identities, consumer practices and consumer cultures... Newcomers to consumer culture will find this an invaluable primer and introducton to the major concepts and ideas, while those familiar with the field will find Sassatelli's sharp analysis and discussion both refreshing and inspiring." - James Skinner, Journal of Sociology "This is a model of what a text book ought to be. Over the past decade the original debates about consumption have been overlaid by a vast amount of detailed research, and it seems unimaginable that a single text couuld do justice to all of these. To do so would involve as much a commitment to depth as to breadth. I was quite astonished at how well Sassatelli succeeds in balancing the two... Ultimately, it's the book that I would trust to help people digest what we now have discovered about consumption and start from a much more mature and reflective foundation to consider what more we might yet do." - Daniel Miller, Material World Showing the cultural and institutional processes that have brought the notion of the 'consumer' to life, this book guides the reader on a comprehensive journey through the history of how we have come to understand ourselves as consumers in a consumer society and reveals the profound ambiguities and ambivalences inherent within. While rooted in sociology, Sassatelli draws on the traditions of history, anthropology, geography and economics to provide: a history of the rise of consumer culture around the world a richly illustrated analysis of theory from neo-classical economics, to critical theory, to theories of practice and ritual de-commoditization a compelling discussion of the politics underlying our consumption practices. An exemplary introduction to the history and theory of consumer culture, this book provides nuanced answers to some of the most central questions of our time.

Collecting in a Consumer Society (Hardcover, New): Russell W. Belk Collecting in a Consumer Society (Hardcover, New)
Russell W. Belk
R3,984 Discovery Miles 39 840 Ships in 12 - 17 working days


Collecting, whether by individuals or institutions, is a form of consumption. Russell Belk, in this groundbreaking book, examines the relationship between the development of the consumer society and the rise of collecting by individuals and institutions. He also considers how and why people collect, as individuals, corporations and museums, and the impact this collecting has on us and our culture.
Collecting in a Consumer Society outlines the history of museum collecting from ancient civilizations to the present. It also looks at aspects of consumer culture - advertising, department stores, mass merchandising, consumer desires, and how this relates to the activity of collecting.
Collecting in a Consumer Society is the first book to focus on collecting as material consumption. This is a provocative and engaging book, essential reading for anyone involved with the process of collecting.

Sold Separately (Paperback): Ellen Seiter Sold Separately (Paperback)
Ellen Seiter
R976 Discovery Miles 9 760 Ships in 12 - 17 working days

"A radical approach to children's TV. . . . Seiter argues cogently that watching Saturday cartoons isn't a passive activity but a tool by which even the very young decode and learn about their culture, and develop creative imagination as well. Bolstered by social, political, developmental, and media research, Seiter ties middle class aversion to children's TV and mass-market toys to an association with the 'uncontrollable consumerism'--and hence supposed moral failure--of working class memebers, women, and 'increasingly children.' . . . Positive guidance for parents uncertain of the role of TV and TV toys in their children's lives." --Kirkus Review "In this thought-provoking study, Seiter reasonably urges parents and others to put aside their own tastes and to understand that children's consumer culture promotes solidarity and sociability among youngsters." --Publishers Weekly "An important book for those desiring an overview of the toy industry's impact on consumer culture . . . it] provides a fair and well-balanced view of the industry." --Kathleen M. Carson, associate editor, Playthings

Playing with Power in Movies, Television, and Video Games - From Muppet Babies to Teenage Mutant Ninja Turtles (Paperback, New... Playing with Power in Movies, Television, and Video Games - From Muppet Babies to Teenage Mutant Ninja Turtles (Paperback, New ed)
Marsha Kinder
R769 Discovery Miles 7 690 Ships in 7 - 13 working days

How do children today learn to understand stories? Why do they respond so enthusiastically to home video games and to a myth like Teenage Mutant Ninja Turtles? And how are such fads related to multinational media mergers and the "new world order"? In assessing these questions, Marsha Kinder provides a brilliant new perspective on modern media.

Race and Retail - Consumption across the Color Line (Hardcover): Mia Bay, Ann Fabian Race and Retail - Consumption across the Color Line (Hardcover)
Mia Bay, Ann Fabian
R3,487 Discovery Miles 34 870 Ships in 12 - 17 working days

Race has long shaped shopping experiences for many Americans. Retail exchanges and establishments have made headlines as flashpoints for conflict not only between blacks and whites, but also between whites, Mexicans, Asian Americans, and a wide variety of other ethnic groups, who have at times found themselves unwelcome at white-owned businesses. Race and Retail documents the extent to which retail establishments, both past and present, have often catered to specific ethnic and racial groups. Using an interdisciplinary approach, the original essays collected here explore selling and buying practices of nonwhite populations around the world and the barriers that shape these habits, such as racial discrimination, food deserts, and gentrification. The contributors highlight more contemporary issues by raising questions about how race informs business owners' ideas about consumer demand, resulting in substandard quality and higher prices for minorities than in predominantly white neighborhoods. In a wide-ranging exploration of the subject, they also address revitalization and gentrification in South Korean and Latino neighborhoods in California, Arab and Turkish coffeehouses and hookah lounges in South Paterson, New Jersey, and tourist capoeira consumption in Brazil. Race and Retail illuminates the complex play of forces at work in racialized retail markets and the everyday impact of those forces on minority consumers. The essays demonstrate how past practice remains in force in subtle and not-so-subtle ways.

Buying and Believing (Paperback, New edition): Steven Kemper Buying and Believing (Paperback, New edition)
Steven Kemper
R1,116 Discovery Miles 11 160 Ships in 12 - 17 working days

Advertising is a central part of the global system of commerce and culture. Every day it exposes consumers around the world to practices associated with the West, urban life, prosperity, and modernity. One consequence of this exposure is that it frees people's imaginations from time and place, and imposes a new and foreign reality. In this book Steven Kemper looks at a parallel trend, arguing that advertising firms in Nairobi, Caracas, and Colombo also domesticate the imagination, insinuating images into people's minds of the traditional as well as the modern, the local as much as the global.
Drawing upon fieldwork conducted over thirty years, Kemper examines the Sri Lankan advertising industry to show how executives draw on their skills as folk ethnographers to "Sri Lankanize" commodities and practices to make them locally desirable, essentially producing new forms of Sri Lankan culture. Addressing many of the most pressing agendas of contemporary anthropology, "Buying and Becoming" breaks new ground in studies of culture and globalization.

Implementing Automation Initiatives in Companies to Create Better-Connected Experiences (Hardcover): Jorge Remondes, Sandrina... Implementing Automation Initiatives in Companies to Create Better-Connected Experiences (Hardcover)
Jorge Remondes, Sandrina Teixeira
R6,957 Discovery Miles 69 570 Ships in 10 - 15 working days

Digital transformation is spreading throughout every industry all over the world. Acquiring new technologies to use within business practices increases productivity and strengthens the connection between businesses and their consumers. The digital transformation process and automation promotion must be intensified and explored globally so that economies can grow and develop, providing a better quality of life for their populations. Implementing Automation Initiatives in Companies to Create Better-Connected Experiences explores the most current and decisive topics for business and academia. It evaluates the ways in which automation and connectivity help the decision-making process of companies and the learning process for students and researchers. Covering topics such as consumer behavior, omnichannel retailing, and metaverse applications in business, this premier reference source is an excellent resource for business executives and managers, IT managers, marketers, agencies, government officials, students and faculty of higher education, researchers, and academia.

Consumer Behavior Change and Data Analytics in the Socio-Digital Era (Hardcover): Pantea Keikhosrokiani Consumer Behavior Change and Data Analytics in the Socio-Digital Era (Hardcover)
Pantea Keikhosrokiani
R8,660 Discovery Miles 86 600 Ships in 10 - 15 working days

The emergence of new technologies within the industrial revolution has transformed businesses to a new socio-digital era. In this new era, businesses are concerned with collecting data on customer needs, behaviors, and preferences for driving effective customer engagement and product development, as well as for crucial decision making. However, the ever-shifting behaviors of consumers provide many challenges for businesses to pinpoint the wants and needs of their audience. Consumer Behavior Change and Data Analytics in the Socio-Digital Era focuses on the concepts, theories, and analytical techniques to track consumer behavior change. It provides multidisciplinary research and practice focusing on social and behavioral analytics to track consumer behavior shifts and improve decision making among businesses. Covering topics such as consumer sentiment analysis, emotional intelligence, and online purchase decision making, this premier reference source is a timely resource for business executives, entrepreneurs, data analysts, marketers, advertisers, government officials, social media professionals, libraries, students and educators of higher education, researchers, and academicians.

Consumption Behavior and the Effects of Government Fiscal Policies (Hardcover): Randall P. Mariger Consumption Behavior and the Effects of Government Fiscal Policies (Hardcover)
Randall P. Mariger
R1,240 Discovery Miles 12 400 Ships in 12 - 17 working days

In Consumption Behavior and the Effects of Government Fiscal Policies, Randall Mariger explores how people make decisions about how much to consume and save over their lifetimes. An understanding of these issues illuminates not only individual behavior but important properties of the macro economy as well. The most popular framework for analyzing consumption has been the life-cycle theory. Mariger tests two fundamental, and controversial, assumptions underlying the theory-that there are no planned bequests and that human capital is marketable. To do this, he fits a structural consumption model that incorporates endogenous liquidity constraints (non-marketability of human capital), but no planned bequests, to data on a cross-section of U. S. families. This estimated model, in conjunction with estimates of alternative models, enables him to make inferences about the respective effects of liquidity constraints and social security wealth on consumption. This latter effect yields indirect evidence concerning planned bequests. Mariger also presents direct evidence concerning bequest behavior. Among his findings are that the model fits the data very well in spite of its tight theoretical structure; that liquidity constraints are prevalent and have important effects on consumption behavior; that planned bequests appear not to be common among families in the lower 99.1% of the wealth distribution; and that families in the upper 0.9% of the wealth distribution appear to plan substantial bequests. Mariger devotes the latter part of his book to studying the implications of his estimated consumption model for the effects of government fiscal policies. More specifically, he simulates the model to infer the effects of government tax/debt policy, as well as those of the social security system, on aggregate savings.

Brandsplaining - Why Marketing is (Still) Sexist and How to Fix It (Paperback): Jane Cunningham, Philippa Roberts Brandsplaining - Why Marketing is (Still) Sexist and How to Fix It (Paperback)
Jane Cunningham, Philippa Roberts
R463 R377 Discovery Miles 3 770 Save R86 (19%) Ships in 9 - 15 working days

'It's high time we expose and remedy the pseudo-feminist marketing malarkey holding women back under the guise of empowerment' Amanda Montell, author of Wordslut ________________ Brands profit by telling women who they are and how to be. Now they've discovered feminism and are hell bent on selling 'fempowerment' back to us. But behind the go-girl slogans and the viral hash-tags has anything really changed? In Brandsplaining, Jane Cunningham and Philippa Roberts expose the monumental gap that exists between the women that appear in the media around us and the women we really are. Their research reveals how our experiences, wants and needs - in all forms - are ignored and misrepresented by an industry that fails to understand us. They propose a radical solution to resolve this once and for all: an innovative framework for marketing that is fresh, exciting, and - at last - sexism-free. ________________ 'If you think we've moved on from 'Good Girl' to 'Go Girl', think again!' Professor Gina Rippon, author of The Gendered Brain 'An outrageously important book. Erudite, funny, and deeply engaging -- with no condescension or bullshit' Dr Aarathi Prasad, author of Like A Virgin 'This book has the power to change the way we see the world' Sophie Devonshire, CEO, The Marketing Society and author of Superfast

Foot Work - What Your Shoes Tell You About Globalisation (Paperback): Tansy E. Hoskins Foot Work - What Your Shoes Tell You About Globalisation (Paperback)
Tansy E. Hoskins
R316 R259 Discovery Miles 2 590 Save R57 (18%) Ships in 9 - 15 working days

'Fascinating and eye-opening' OWEN JONES DO YOU KNOW WHERE YOUR SHOES COME FROM? DO YOU KNOW WHERE THEY GO WHEN YOU'RE DONE WITH THEM? In 2019, 66.6 million pairs of shoes were manufactured across the world every single day. They have never been cheaper to buy, and we have never been more convinced that we need to buy them. Yet their cost to the planet has never been greater. In this urgent, passionately argued book, Tansy E. Hoskins opens our eyes to the dark origins of the shoes on our feet. Taking us deep into the heart of an industry that is exploiting workers and deceiving consumers, we begin to understand that if we don't act fast, this humble household object will take us to the point of no return.

A Consumers' Republic - The Politics of Mass Consumption in Postwar America (Paperback): Lizabeth Cohen A Consumers' Republic - The Politics of Mass Consumption in Postwar America (Paperback)
Lizabeth Cohen
R542 R459 Discovery Miles 4 590 Save R83 (15%) Ships in 10 - 15 working days

The three decades after World War II are often heralded as a “Golden Era” of American affluence. But as Lizabeth Cohen makes clear, the pursuit of prosperity defined much more than the nation’s economy; it also became a basic component of American citizenship. Consumers were encouraged to buy not just for themselves, but for the good of the nation.

After a decade and a half of hard times resulting from the Great Depression and the war, the embrace of mass consumption, with its supposed far-reaching benefits—greater freedom, democracy, and equality—transformed American life. The extensive suburbanization of metropolitan areas (propelled by such government policies as the GI Bill), the shift from downtowns to shopping centers, and the advent of targeted marketing all fueled the consumer economy, but also sharpened divisions among Americans along gender, class, and racial lines. At the same time, mass consumption changed American politics, inspiring new forms of political activism through the civil rights and consumer movements and prompting politicians to apply the latest marketing strategies to their political campaigns.

Cohen traces the legacy of the “Consumers’ Republic” into our time, demonstrating how it has reshaped our relationship to government itself, with Americans increasingly judging public services—as if one more purchased good—by the personal benefits they derive from them.

Brilliantly researched and reasoned, A Consumers’ Republic is a starkly illuminating social and political history.


From the Hardcover edition.

How the Shopping Cart Explains Global Consumerism (Hardcover): Andrew Warnes How the Shopping Cart Explains Global Consumerism (Hardcover)
Andrew Warnes
R2,025 R1,904 Discovery Miles 19 040 Save R121 (6%) Ships in 7 - 13 working days

Picture a familiar scene: long lines of shoppers waiting to check out at the grocery store, carts filled to the brim with the week's food. While many might wonder what is in each cart, Andrew Warnes implores us to consider the symbolism of the cart itself. In his inventive new book, Warnes examines how the everyday shopping cart is connected to a complex web of food production and consumption that has spread from the United States throughout the world. Today, shopping carts represent choice and autonomy for consumers, a recognizable American way of life that has become a global phenomenon. This succinct and and accessible book provides an excellent overview of consumerism and the globalization of American culture.

The Experience Society - Consumer Capitalism Rebooted (Hardcover): Steven Miles The Experience Society - Consumer Capitalism Rebooted (Hardcover)
Steven Miles
R2,751 Discovery Miles 27 510 Ships in 10 - 15 working days

Airbnb, gaming, escape rooms, major sporting events: contemporary capitalism no longer demands we merely consume things, but that we buy experiences. This book is concerned with the social, cultural and personal implications of this shift. The technologically-driven world we live in is no closer to securing the utopian ideal of a leisure society. Instead, the pursuit of leisure is often an attempt to escape our everyday existence. Exploring examples including sport, architecture, travel and social media, Steven Miles investigates how consumer culture has colonised 'experiences', revealing the ideological and psycho-social tensions at the heart of the 'experience society'. This first critical analysis of the experience economy sheds light on capitalism's ever more sophisticated infiltration of the everyday.

The Platform Economy - How Japan Transformed the Consumer Internet (Hardcover): Marc Steinberg The Platform Economy - How Japan Transformed the Consumer Internet (Hardcover)
Marc Steinberg
R2,788 R2,566 Discovery Miles 25 660 Save R222 (8%) Ships in 12 - 17 working days

Offering a deeper understanding of today's internet media and the management theory behind it Platforms are everywhere. From social media to chat, streaming, credit cards, and even bookstores, it seems like almost everything can be described as a platform. In The Platform Economy, Marc Steinberg argues that the "platformization" of capitalism has transformed everything, and it is imperative that we have a historically precise, robust understanding of this widespread concept. Taking Japan as the key site for global platformization, Steinberg delves into that nation's unique technological and managerial trajectory, in the process systematically examining every facet of the elusive word platform. Among the untold stories revealed here is that of the 1999 iPhone precursor, the i-mode: the world's first widespread mobile internet platform, which became a blueprint for Apple and Google's later dominance of the mobile market. Steinberg also charts the rise of social gaming giants GREE and Mobage, chat tools KakaoTalk, WeChat, and LINE, and video streaming site Niconico Video, as well as the development of platform theory in Japan, as part of a wider transformation of managerial theory to account for platforms as mediators of cultural life. Analyzing platforms' immense impact on contemporary media such as video streaming, music, and gaming, The Platform Economy fills in neglected parts of the platform story. In narrating the rise and fall of Japanese platforms, and the enduring legacy of Japanese platform theory, this book sheds light on contemporary tech titans like Facebook, Google, Apple, and Netflix, and their platform-mediated transformation of contemporary life-it is essential reading for anyone wanting to understand what capitalism is today and where it is headed.

Stuffocation - Living More with Less (Paperback): James Wallman Stuffocation - Living More with Less (Paperback)
James Wallman 1
R315 R257 Discovery Miles 2 570 Save R58 (18%) Ships in 9 - 15 working days

We're all stuffocated. We have more stuff than we could ever need - but it's bad for the planet and it's making us stressed. It might even be killing us. In this groundbreaking book, trend forecaster James Wallman finds that a rising number of people are turning away from all-you-can-get consumption, from the exec who's sold almost everything he owns, to the well-off family who moved to a remote mountain cabin. In Stuffocation, Wallman's solution is to focus less on possessions and more on experiences. It is a manifesto for a vital change in how you live - and it's the one book you won't be able to live without.

Foot Work - What Your Shoes Are Doing to the World (Paperback): Tansy E. Hoskins Foot Work - What Your Shoes Are Doing to the World (Paperback)
Tansy E. Hoskins 1
R455 Discovery Miles 4 550 Ships in 9 - 15 working days

From the author of STITCHED UP: 'Makes a strong case for nothing less than a revolution' Emma Watson 'A superb primer on everything that is wrong with our world - and how we can start to change it' NEW INTERNATIONALIST DO YOU KNOW WHERE YOUR SHOES COME FROM? DO YOU KNOW WHERE THEY GO WHEN YOU'RE DONE WITH THEM? In 2018, 66.3 million pairs of shoes were manufactured across the world every single day. They have never been cheaper to buy, and we have never been more convinced that we need to buy them. Yet their cost to the planet has never been greater. In this urgent, passionately argued book, Tansy E. Hoskins opens our eyes to the dark origins of the shoes on our feet. Taking us deep into the heart of an industry that is exploiting workers and deceiving consumers, we begin to understand that if we don't act fast, this humble household object will take us to the point of no return.

End Of Online Shopping, The: The Future Of New Retail In An Always Connected World (Hardcover): Wijnand Jongen End Of Online Shopping, The: The Future Of New Retail In An Always Connected World (Hardcover)
Wijnand Jongen
R1,380 Discovery Miles 13 800 Ships in 10 - 15 working days

Retail is going through difficult times and is suffering the consequences of both the economic crisis and the digitization of society. Fundamentally, there is a bigger problem: stores cannot keep up with the changing behavior of customers who are connected 24/7, customers for whom there is no distinction between online and offline.The End of Online Shopping: The Future of New Retail in an Always Connected World describes how the smart, the sharing, the circular, and the platform economy are shaping a new era of always connected retail. Retailers urgently need to innovate if they want to stay relevant in a world dominated by marketplaces and sharing platforms. The book contains inspiring examples from different industries - which include the usual suspects such as Amazon, Alibaba, and Google, but also local startups - and covers all aspects of the customer journey, from orientation and selection to delivery.The End of Online Shopping provides an excellent overview of shopping trends and developments worldwide, and offers readers indispensable insights into the future of retail.

Measuring What We Spend - Toward a New Consumer Expenditure Survey (Paperback): National Research Council, Division of... Measuring What We Spend - Toward a New Consumer Expenditure Survey (Paperback)
National Research Council, Division of Behavioral and Social Sciences and Education, Committee on National Statistics, Panel on Redesigning the BLS Consumer Expenditure Surveys; Edited by Carol C. House, …
R1,322 Discovery Miles 13 220 Ships in 12 - 17 working days

The Consumer Expenditure (CE) surveys are the only source of information on the complete range of consumers' expenditures and incomes in the United States, as well as the characteristics of those consumers. The CE consists of two separate surveys: (1) a national sample of households interviewed five times at three-month intervals; and (2) a separate national sample of households that complete two consecutive one-week expenditure diaries. For more than 40 years, these surveys, the responsibility of the Bureau of Labor Statistics (BLS), have been the principal source of knowledge about changing patterns of consumer spending in the U.S. population. In February 2009, BLS initiated the Gemini Project, the aim of which is to redesign the CE surveys to improve data quality through a verifiable reduction in measurement error with a particular focus on underreporting. The Gemini Project initiated a series of information-gathering meetings, conference sessions, forums, and workshops to identify appropriate strategies for improving CE data quality. As part of this effort, BLS requested the National Research Council's Committee on National Statistics (CNSTAT) to convene an expert panel to build on the Gemini Project by conducting further investigations and proposing redesign options for the CE surveys. The charge to the Panel on Redesigning the BLS Consumer Expenditure Surveys includes reviewing the output of a Gemini-convened data user needs forum and methods workshop and convening its own household survey producers workshop to obtain further input. In addition, the panel was tasked to commission options from contractors for consideration in recommending possible redesigns. The panel was further asked by BLS to create potential redesigns that would put a greater emphasis on proactive data collection to improve the measurement of consumer expenditures. Measuring What We Spend summarizes the deliberations and activities of the panel, discusses the conclusions about the uses of the CE surveys and why a redesign is needed, as well as recommendations for the future. Table of Contents Front Matter Summary 1 Introduction and Overview 2 The Many Uses of the Consumer Expenditure Surveys 3 The Current Consumer Expenditure Surveys 4 The Panel's Investigation into the Issues with the CE 5 Why Redesign the CE? 6 Pathway to an Improved Survey References and Bibliography Appendix A: Dissent and Panel Response Appendix B: BLS Communication of Issues Appendix C: Uses of the CE in Administering Federal Programs: Debriefing of Program Staff Appendix D: Statement of Work for CNSTAT Competitive Solicitation of Design Ideas Appendix E: Household Survey Producers Workshop Agenda Appendix F: Redesign Options Workshop Agenda Appendix G: Biographical Sketches of Panel Members and Staff Committee on National Statistics

Globalization, Consumption And Popular Culture In East Asia (Hardcover): Tai-Wei Lim, Wen Xin Lim, Xiaojuan  Ping, Katherine... Globalization, Consumption And Popular Culture In East Asia (Hardcover)
Tai-Wei Lim, Wen Xin Lim, Xiaojuan Ping, Katherine Hui-Yi Tseng
R3,953 Discovery Miles 39 530 Ships in 10 - 15 working days

This book aims to provide comprehensive empirical and theoretical studies of expanding fandom communities in East Asia through the commodification of Japanese, Korean and Chinese popular cultures in the digital era. Using a multidisciplinary approach including political economy, East Asian studies, political science, international relations concepts and history, this book focuses on a few research objectives. In terms of methodology, it is an area studies approach based on interpretative work, observation studies, policy and textual analysis. First, it aims to examine the closely intertwined relationship between the three major stakeholders in the iron triangle of production companies, consumers and states (i.e., role of government in policy promotion). Second, it studies the interpenetration, adaptation, innovation and hybridization of exogenous Western culture with traditional popular cultures in (North) East Asia. Third, it studies the influence of popular cultures and how cultural products resonate with a regional audience through collective consumption, contents reflective of normative values, the emotive and cognitive appeal of familiar images and social learning as well as peer effect found in fan communities. It then examines how consumption contributes to soft cultural influence and how governments leverage on its comparative advantages and cultural assets for commercial success and in the process augment national (cultural) influence. These questions will be discussed and analyzed and contextualized through the case studies of J-pop (Japanese popular culture), K-pop (Korean popular culture or Hallyu) and Chinese popular culture (including Mando-pop and Taiwanese popular culture).

American Sports in an Age of Consumption - How Commercialization Is Changing the Game (Paperback): Cory Hillman American Sports in an Age of Consumption - How Commercialization Is Changing the Game (Paperback)
Cory Hillman
R985 Discovery Miles 9 850 Ships in 10 - 15 working days

Sports are not what they used to be. New publicly funded stadiums resemble shopping malls. Fans compete for cash prizes in fantasy sports leagues. Sports video games are now marketing and public relations tools and team logos have become fashionable brands. The larger social meanings sports hold for fans are being eclipsed by their commercial function as a means to sell merchandise and connect corporate sponsors with consumers. This book examines how the American consumer culture affects professional and collegiate sports, reducing fans to consumers and trivializing sports themselves.

Consumer Behavior: An Applied Approach (Paperback, Fifth Edition): Nessim Hanna, Richard Wozniak, Margaret Hanna Consumer Behavior: An Applied Approach (Paperback, Fifth Edition)
Nessim Hanna, Richard Wozniak, Margaret Hanna
R5,565 Discovery Miles 55 650 Ships in 12 - 17 working days

The positive turn in our economy since the Great Recession of 2007 through 2009 has reconfigured our outlook with regard to employment, inflation, and energy prices, as well as our willingness to spend and consume ... The recent trend toward increasing global cooperation among blocks of countries was designed to obtain high standards of living for all participants. The authors of Consumer Behavior: An Applied Approach apply this successful principle of interdependency to the field of marketing. Every chapter features a cross-functional debate exercise tied to the chapter's opening vignette. These help students apply the chapter's principles to other business-related disciplines such as accountancy, management, finance, production, and law. Each chapter contains three cross-functional points of view in the Website material. These segments expose students to related disciplines and show them the interrelationship of marketing and consumer behavior to the other functional areas of business: Finance and Economics, Politics, and Strategy and Ethics. The new 5th edition of Consumer Behavior: An Applied Approach gets the reader involved by featuring: An orderly approach to consumer influences. The book starts with the individual influences on behavior and then broadens the perspective to include relevant social/cultural forces. Opening vignettes and corresponding Internet exercises to ease readers into each chapter topic. ""Consumer Behavior in Practice"", ""Global Opportunity"" and ""Ethical Dilemma"" vignettes are entertaining and informative applications that tie in the Chapter material with thought-provoking questions. A running glossary of terms is provided in the page margins to highlight key terms and help students review chapters at a glance. A completely integrated online learning website that includes original chapter cases, video links, interactive self-tests, PowerPoint presentations, along with instructor's resources such as answers to review questions, case solutions, and test bank.

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