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Books > Social sciences > Sociology, social studies > Emergency services

Management and Competition in the NHS (Paperback, 1 New Ed): Chris Ham Management and Competition in the NHS (Paperback, 1 New Ed)
Chris Ham
R1,403 Discovery Miles 14 030 Ships in 12 - 17 working days

This second edition reviews recent reforms and the likely impact of future developments in management and competition in the NHS. In particular, it reflects the growing importance of primary care and the continuing debates about health care rationing. It concentrates on the realities and how they can be interpreted to help strategists, managers, clinicians, students and those supplying the NHS understand the mechanism of efficient health care delivery.

Arming the British Police - The Great Debate (Hardcover): Roy Ingleton Arming the British Police - The Great Debate (Hardcover)
Roy Ingleton
R4,863 Discovery Miles 48 630 Ships in 12 - 17 working days

As the fear of violent crime escalates, many inhabitants of the British Isles are calling for the police to carry guns. Others, however, remain strongly opposed to the concept of the police being regularly armed when on duty. In particular, they believe that the UK could follow the American example, with a horrifying increase in shootings.

Regions of Risk - A Geographical Introduction to Disasters (Paperback): Kenneth Hewitt Regions of Risk - A Geographical Introduction to Disasters (Paperback)
Kenneth Hewitt
R2,136 Discovery Miles 21 360 Ships in 12 - 17 working days

An introduction to hazards, human vulnerability and disaster, paying particular attention to the more severe or novel risks and disaster that affect the general public. The book is split into two parts, the first of which gives an overview of the field of risk and disaster in terms of three perspectives: hazards perspective; vulnerability perspective and the active perspective. The second part illustrates and develops these ideas in relation to some of the more severe dangers and disasters of the twentieth century, for example, earthquake risk, cities at risk and the civil disasters of war.

The Juran Prescription - Clinical Quality  (A Juran Institute Publication) (Hardcover): KJ Goonan The Juran Prescription - Clinical Quality (A Juran Institute Publication) (Hardcover)
KJ Goonan
R2,045 R1,684 Discovery Miles 16 840 Save R361 (18%) Ships in 12 - 17 working days

The Juran Prescription surveys the breadth of knowledge and skills and identifies the practical steps needed if clinicians are to build quality programs that are tailored to their individual organizations. Based on the highly effective management techniques of renowned Dr. Joseph Juran, this book outlines management strategies and techniques that transform health care organizations. The author examines the principle at the heart of Juran's teachings - total quality management - as reflected in such impressive management innovations as outcomes measurement, guidelines for practice, reengineering, and patient-focused care. The Juran Prescription is a comprehensive primer written for physicians, administrators, managers, and other health care personnel who play a leadership role in today's highly complex and competitive environment.

Rot at the Core - The Serious Crimes of a Detective Sergeant (Paperback): Graham Satchwell, Winston Trew Rot at the Core - The Serious Crimes of a Detective Sergeant (Paperback)
Graham Satchwell, Winston Trew
R406 R369 Discovery Miles 3 690 Save R37 (9%) Ships in 9 - 15 working days

In March 1972, four young black men were arrested by a specialist pickpocket squad at Oval Underground Station and charged with theft and assault of police officers. Sentenced to two years in prison, the case seemed straightforward and credible to the judge and jury who convicted them - but these young men were completely innocent, victims of endemic police corruption. The real criminal in this case was the notorious DS Derek Ridgewell, later proven to be heavily involved in organised crime. Graham Satchwell, at one time Britain's most senior railway detective, has worked with Oval Four victim Winston Trew to reveal the rotten culture that not only enabled Ridgewell to operate as he did, but also to subsequently organise major thefts of property worth in excess of GBP1 million. Winston Trew's case was finally overturned in December 2019, but the far-reaching ramifications of Ridgewell's shocking activities has irreparably damaged many lives and must never be forgotten.

Field Confirmation Testing for Suspicious Substances (Paperback): Rick Houghton Field Confirmation Testing for Suspicious Substances (Paperback)
Rick Houghton
R2,444 Discovery Miles 24 440 Ships in 12 - 17 working days

Frequently a substance found at a port of entry, waste site, laboratory triage facility, or even in a hazardous materials emergency will be labeled and purportedly identified. But law enforcement and other first responders cannot take this claim at face value, as the accuracy is not confirmed and must be verified. A comprehensive handbook for on-the-spot investigations, Field Confirmation Testing for Suspicious Substances provides those who confront suspicious substances with the tools to confirm or deny a labeled identity. A Complete Range of Testing Protocols Divided into three sections, the book begins by exploring physical confirmation tests which use methods that involve measurement of temperature, vapor density, radioactivity, and other factors. The author then examines chemical confirmation tests suitable for field use, providing over 400 different analyses, most of which provide a colorimetric result. The book also includes a section on instrumentation. It offers an overview of the technologies used to analyze materials and presents the strengths and weaknesses of the technology so that the corresponding weak or strong result can be used in the overall analysis. The appendix provides two detailed sections on drug and explosives tests. The tests in this book can immediately generate valuable information in the field which can be used to save lives, conserve property, provide environmental protection, and assist law enforcement in apprehending those responsible for disseminating hazardous substances.

The Clinical Directorate (Paperback, 1 New Ed): Noel Austin, Sue Dopson The Clinical Directorate (Paperback, 1 New Ed)
Noel Austin, Sue Dopson
R1,063 R974 Discovery Miles 9 740 Save R89 (8%) Ships in 12 - 17 working days

* A practical introduction to the business of management for doctors and managers at all levels * This simple guide provides easy-to-use tools and techniques * It explains jargon, presents managerial tasks in context and provides managerial models

Rationalizing Acute Care Services (Paperback, 1st New edition): Pauline Mistry Rationalizing Acute Care Services (Paperback, 1st New edition)
Pauline Mistry
R1,063 R974 Discovery Miles 9 740 Save R89 (8%) Ships in 12 - 17 working days

Rationalization is concerned with making the most effective use of the resources available. In many places where this process is taking place it is plagued with public opposition and misunderstanding. Hitherto, rationalization in the acute care sector has primarily been concerned with closing sites, closing beds, moving beds between services, and moving beds from one site to another. This book discusses the need for rationalization in the context of health service reforms and future strategy. It considers recent changes in the health service, the case for rationalization, health care needs, the role of public relations, the future of the acute care hospital, site and facilities appraisal, and the costs of rationalization. The text is essential reading for managers and clinicians involved in acute care services, non-executive members of boards and trusts, and students of health services management.

Emergency Relief System Design Using DIERS Technology - The Design Institute for Emergency Relief Systems (DIERS) Project... Emergency Relief System Design Using DIERS Technology - The Design Institute for Emergency Relief Systems (DIERS) Project Manual (Hardcover)
H.G. Fisher
R7,518 Discovery Miles 75 180 Ships in 12 - 17 working days

OSHA (29 CFR 1910.119) has recognized AIChE/DIERS two-phase flow publications as examples of "good engineering practice" for process safety management of highly hazardous materials. The prediction of when two-phase flow venting will occur, and the applicability of various sizing methods for two-phase vapor-liquid flashing flow, is of particular interest when designing emergency relief systems to handle runaway reactions. This comprehensive sourcebook brings together a wealth of information on methods that can be used to safely size emergency relief systems for two-phase vapor-liquid flow for flashing or frozen, viscous or nonviscous fluids. Design methodologies are illustrated by selected sample problems. Written by industrial experts in the safety field, this book will be invaluable to those charged with operating, designing, or managing today's and tomorrow's chemical process industry facilities.

A Law Enforcement Sourcebook of Asian Crime and CulturesTactics and Mindsets - Tactics and Mindsets (Hardcover): Douglas D. Daye A Law Enforcement Sourcebook of Asian Crime and CulturesTactics and Mindsets - Tactics and Mindsets (Hardcover)
Douglas D. Daye
R4,186 R1,631 Discovery Miles 16 310 Save R2,555 (61%) Ships in 12 - 17 working days

Even in multicultural North America, few whites, blacks, or Hispanics have extensive experience or understanding of Asian culture. For experienced police officers, intelligence analysts, correctional officers, and prosecutors, the problems of cultural differences in behavior remain complex and problematic. This book addresses these specific law enforcement problems, and supplies law enforcement professionals with information and strategies for easier arrests, more accurate intelligence, more successful prosecutions, and fewer problems during incarceration.

The English Police - A Political and Social History (Paperback, 2nd New edition): Clive Emsley The English Police - A Political and Social History (Paperback, 2nd New edition)
Clive Emsley
R1,507 Discovery Miles 15 070 Ships in 12 - 17 working days

A comprehensive history of policing from the eighteenth century onwards, which draws on largely unused police archives. Clive Emsley addresses all the major issues of debate; he explores the impact of legislation and policy at both national and local levels, and considers the claim that the English police were non-political and free from political control. In the final section, he looks at the changing experience of police life. Established as a standard introduction to the subject on its first appearance, the Second Edition has been substantially revised and is now published under the Longman imprint for the first time.


Transgender Cops - The Intersection of Gender and Sexuality Expectations in Police Cultures (Hardcover): Heather Panter Transgender Cops - The Intersection of Gender and Sexuality Expectations in Police Cultures (Hardcover)
Heather Panter
R4,251 Discovery Miles 42 510 Ships in 12 - 17 working days

Building on comparative research in the U.K. and the U.S.A., this is the first book focused specifically on transgender experiences within policing. It examines the issues faced by the transgender community within policing and explores how gender, and the non-conformity of it, is perceived within police cultures. Moreover, it provides an on-going critique of the queer criminology movement and why it is crucial to policing studies, emphasising the specific importance of transgender issues therein. This empirical book provides qualitative data from American officers and English and Welsh constables on transgender police. The following research questions are addressed: What are the perceptions of cisgender officers towards transgender officers, and what are the consequences of these perceptions? What are the occupational experiences and perceptions of officers who identify as transgender within policing? Finally, what are the reported positive and negative administrative issues that transgender individuals face within policing? The author concludes by discussing the empirical, theoretical and policy contributions of this research and offers some final thoughts on policy recommendations and directions for future research. A strong contribution to the literature in critical criminology and queer criminology, this book will also be of interest to those in the fields of gender studies, sociology, public administration, management studies and policing studies.

The Police in Hong Kong - A Contemporary View (Paperback): Allan Y Jiao The Police in Hong Kong - A Contemporary View (Paperback)
Allan Y Jiao
R1,482 Discovery Miles 14 820 Ships in 12 - 17 working days

The Police in Hong Kong is the first comprehensive study of the Hong Kong Police Force, one of the largest police organizations in the world. Through detailed examinations of police practices and their value orientations, Professor Jiao aims to develop knowledge about policing in Hong Kong and related social, political, and cultural conditions in which the police operate. This work includes descriptions and analyses of: - the historical background of the Hong Kong Police - management of the 1997 handover of power from Britain to China - organizational structure and operation of the police force - changes and reforms of the police over the years - impact of the Bill of Rights - street police vs. management police behaviors - crime, organized crime, and vice problems - control of corruption and misconduct With an emphasis on empirical evidence, Professor Jiao relies heavily on his interviews with over 200 officers and on-site observations of a variety of police activities for the form and content of this study. As such, this work fills a void in criminal justice and police studies as well as Asian studies.

Police Ethics - The Corruption of Noble Cause (Hardcover, 4th edition): Michael Caldero, Jeffrey Dailey, Brian Withrow Police Ethics - The Corruption of Noble Cause (Hardcover, 4th edition)
Michael Caldero, Jeffrey Dailey, Brian Withrow
R6,119 Discovery Miles 61 190 Ships in 12 - 17 working days

Police Ethics, Fourth Edition, provides an analysis of corruption in law enforcement organizations. The authors argue that the noble cause-a commitment to "doing something about bad people"-is a central "ends-based" police ethic. This fundamental principle of police ethics can paradoxically open the way to community polarization and increased violence, however, when officers violate the law on behalf of personally held moral values. This book is about the power that police use to do their work and how it can lead police to abuse their positions at the individual and organizational levels. It provides students of policing with a realistic understanding of the kinds of problems they will confront in the practice of police work. This timely new edition offers police administrators direction for developing agency-wide corruption prevention strategies, and a re-written chapter further expands our level of understanding of corruption by covering the Model of Circumstantial Corruptibility in detail. The fourth edition also discusses critical ethical issues relating to the relationship between police departments and minority communities, including Black Lives Matter and other activist groups. In the post-Ferguson environment, this is a crucial text for students, academicians, and law enforcement professionals alike.

Future Options for General Practice - Primary Care Development (Paperback, 1 New Ed): Geoff Meads, Ian Carruthers Future Options for General Practice - Primary Care Development (Paperback, 1 New Ed)
Geoff Meads, Ian Carruthers
R913 Discovery Miles 9 130 Ships in 12 - 17 working days

With the advent of the new health authorities, multifunds and consortia, it is likely that the GP's professional leadership of primary care will rapidly become only one of a number of provider options. This book defines some of the future options for the organization of primary care. The evolving possible roles of GPs and practices in these changing circumstances are examined closely. As the new health authorities come into full legislative force, how will they deploy the combined financial allocations for primary and secondary care to support their new capacity to enter into local contracts? Which health care providers will emerge in this market place in response to this shift in commissioning power? These are critical questions for general practice. With contributions from a variety of sources that reflect the varied origins of organizational initiatives, this is a book for planners, providers and purchasers of extended primary care.

Health and the New Media - Technologies Transforming Personal and Public Health (Paperback): Linda M. Harris Health and the New Media - Technologies Transforming Personal and Public Health (Paperback)
Linda M. Harris
R1,347 Discovery Miles 13 470 Ships in 12 - 17 working days

This book presents an evaluation framework for assessing the impact of the new media on the health care system by juxtaposing characteristics of emerging information and communication technologies (interactive, seamlessly connected, and user-driven) and health care objectives (to increase access, improve quality, and manage costs). Each chapter provides a unique set of tools and perspectives on how to harness these new media to improve individual health and the health care delivery system. This innovative volume has also stimulated the creation of a "Forum on Health and the New Media" on the World Wide Web (http: //Health.Dartmouth.edu/NewMedia/). The forum offers highlights of the book as well as links to the authors and related web sites.
The volume is divided into six sections as follows:
*The "Overview" juxtaposes characteristics of the new media (interactive, connected, and user-driven) with the three criteria for health care improvement: increased access, improved quality, and cost management. It offers a New Media and Health Care matrix of criteria for building and evaluating emerging health care systems.
*The "Delivery" -- how new media can enhance the delivery of health care -- includes chapters on: managed care, demand management and self-care, telemedicine for rural residents, and how the Internet can be used to facilitate collaboration among health researchers and providers.
*Health Information -- the life blood of health care -- addresses the potential for: extending the traditional flow of health information (from researchers to providers) to reach patients who want to share in decisions about their care; and the federal government's role in providing health information to the public.
*Health Education discusses: integrating multimedia health programming for public schools; using networked multimedia and simulation technologies and new learning theories that promise to transform public health education; and educating health providers and patients through interactive media and drama.
*Potholes Along the Highway provides a sobering balance to otherwise rather optimistic assumptions that a national information infrastructure will be forthcoming.
*The New Media: Annotated Glossary provides computing and networking technology tools for readers who are not fluent in cyberlanguage.

Marketing and Healthcare Organizations (Paperback, 1 New Ed): Colin Gilligan, Robin Lowe Marketing and Healthcare Organizations (Paperback, 1 New Ed)
Colin Gilligan, Robin Lowe
R1,208 Discovery Miles 12 080 Ships in 12 - 17 working days

The need for a more conscious, focused and proactive approach to the management of health-care organizations has increased substantially. One consequence of this is that health-care managers are having to look at managerial approaches and techniques that previously were the province of the private sector. Prominent among those is the whole area of marketing. This work takes a broad approach to the marketing process, highlighting some of the challenges that health-care managers and medical professionals are having to face. Having done this, the authors move on to examine some of the characteristics of good and bad management practice. It is against this background that, in subsequent chapters, they turn their attention to the question of marketing and how it might best contribute to the management of organizations throughout the health sector. Each chapter includes questions and checklists offering scope for applying marketing principles to primary and secondary health-care organizations of all types, sizes and specialities.

Healthy, Wealthy or Wise? - Issues in American Health Care Policy (Hardcover, New): David W. Stewart Healthy, Wealthy or Wise? - Issues in American Health Care Policy (Hardcover, New)
David W. Stewart
R2,872 Discovery Miles 28 720 Ships in 12 - 17 working days

This book focuses on the problems in America's health care system that have developed over the past 30 years and that will be with us for the next 30 years. It goes beyond mind-numbing quantitative data to probe the underlying causes of the nation's difficulties. Three broad questions are addressed: Why are health care costs in the United States higher than elsewhere? What needs to be done to bring down costs without lowering quality? Is America doing enough about research, prevention, and public information?

Healthy, Wealthy or Wise? - Issues in American Health Care Policy (Paperback, New): David W. Stewart Healthy, Wealthy or Wise? - Issues in American Health Care Policy (Paperback, New)
David W. Stewart
R943 Discovery Miles 9 430 Ships in 12 - 17 working days

This book focuses on the problems in America's health care system that have developed over the past 30 years and that will be with us for the next 30 years. It goes beyond mind-numbing quantitative data to probe the underlying causes of the nation's difficulties. Three broad questions are addressed: Why are health care costs in the United States higher than elsewhere? What needs to be done to bring down costs without lowering quality? Is America doing enough about research, prevention, and public information?

Priority Setting in Action - Purchasing Dilemmas (Paperback, 1 New Ed): Frank Honigsbaum, John Richards, Tony Lockett Priority Setting in Action - Purchasing Dilemmas (Paperback, 1 New Ed)
Frank Honigsbaum, John Richards, Tony Lockett
R1,063 R974 Discovery Miles 9 740 Save R89 (8%) Ships in 12 - 17 working days

The power of purchasers exposes the weaknesses of conventional thinking on the costs and benefits of priorities. Health policy analysts now have to develop rational criteria to support decisions in a process which may be inherently intuitive. This authoritative and practical text points the way towards clear choices in resource allocation and the implications of these choices on expenditure diverted among different health care programmes.

Health Care Technology and Its Assessment - An International Perspective (Hardcover): H. David Banta, Bryan R. Luce Health Care Technology and Its Assessment - An International Perspective (Hardcover)
H. David Banta, Bryan R. Luce
R4,337 R4,074 Discovery Miles 40 740 Save R263 (6%) Ships in 12 - 17 working days

Since 1945, a broad array of health care technologies have come into use, including antibiotics, anti-hypertensive drugs, oral diuretics, oral contraceptives, psycho-pharmaceuticals, corticosteroids, vaccines, open-heart surgery, genetics screening, automated clinical laboratories, renal dialysis, and cardiac pacemakers. Unquestionably, these technologies have brought benefits to millions. However, as costs of health care have risen rapidly, governments have increasingly singled out expensive technology as the culprit. The result has been changes in the methods of paying for health care in most countries to control cost rises. This has led to a slowing of technological change in some countries and increasing necessities to choose in all countries. This timely work describes how technology assessment critically evaluates the benefits, costs, and social implications of technology. The book presents an international perspective on health care technology's development and diffusion, and explains how health care technology can enlighten difficult choices faced by policy-makers, clinicians, and patients.

Police Psychology Into the 21st Century (Hardcover): Martin I. Kurke, Ellen M. Scrivner Police Psychology Into the 21st Century (Hardcover)
Martin I. Kurke, Ellen M. Scrivner
R4,614 Discovery Miles 46 140 Ships in 12 - 17 working days

As we approach the 21st century, there is a discernable shift in policing, from an incident-driven perspective to a proactive problem solving stance often described as "community policing." In this volume a panel of 21 psychologists examine the changing directions in policing and how such changes impact on psychological service delivery and operational support to law enforcement agencies. The book describes existing and emerging means of providing psychological support to the law enforcement community in response to police needs to accommodate new technology, community-oriented problem solving technology, crime prevention, and sensitivity to community social changes.
Senior psychologists who are sworn officers, federal agents and civilian employees of federal, state and local law enforcement agencies comprise the team of chapter authors. Their perspectives encompass their collective experience "in the trenches" and in law enforcement management and administrative support roles. They discuss traditional applications of psychology to police selection, training and promotion processes, and in trauma stress management and evaluation of fitness for duty. Concerns related to police diversity and police family issues are also addressed, as are unique aspects of police stress management. Additional chapters are dedicated to establishing psychological service functions that currently are less familiar to police agencies than they are to other government and private sector service recipients. These chapters are devoted to police psychologists as human resource professionals, as human factors experts in accommodating to new technology and to new legal requirements, as organizational behavioral experts, and as strategic planners.
This text is recommended reading for two groups:
*police and public safety administators whose work takes them--or should take them--into contact with police psychologists;
*practicing and would-be police psychologists concerned with the emerging trends in the application of psychology to police and other public safety programs.

Abolition Revolution (Paperback): Aviah Sarah Day, Shanice Octavia McBean Abolition Revolution (Paperback)
Aviah Sarah Day, Shanice Octavia McBean
R460 Discovery Miles 4 600 Ships in 12 - 17 working days

George Floyd's murder in Minneapolis triggered abolitionist shockwaves. Calls to defund the police found receptive ears around the world. Shortly after, Sarah Everard's murder by a serving police officer sparked a national abolitionist movement in Britain. But to abolish the police, prisons and borders, we must confront the legacy of Empire. Abolition Revolution is a guide to abolitionist politics in Britain, drawing out rich histories of resistance from rebellion in the colonies to grassroots responses to carceral systems today. The authors argue that abolition is key to reconceptualising revolution for our times - linking it with materialist feminisms, anti-capitalist class struggle, internationalist solidarity and anti-colonialism. Perfect for reading groups and activist meetings, this is an invaluable book for those new to abolitionist politics - whilst simultaneously telling a passionate and authoritative story about the need for abolition and revolution in Britain and globally.

Screening in Child Health Care - Report of the Dutch Working Party on Child Health Care (Paperback, 1 New Ed): Micha De Winter Screening in Child Health Care - Report of the Dutch Working Party on Child Health Care (Paperback, 1 New Ed)
Micha De Winter
R1,063 R974 Discovery Miles 9 740 Save R89 (8%) Ships in 12 - 17 working days

Child surveillance is a subject of increasing scientific, social and political debate in many countries of the world. In the UK, protocols for effective action are based on a government report, 'Health for all children'. The research which gave rise to these protocols has been developed further in the Netherlands and, drawing on the experience of other health care systems, has produced conclusions which challenge some widely-accepted assumptions about appropriate procedures. This book reviews the international research and recommendations of the Dutch working party. It presents an authoritative and practical survey of the contents and frequency of child health surveillance programmes, procedures for quality control and improvement, possibilities for parental involvement, and the levels of expertise necessary to run programmes effectively. It offers a clear vision of a more sophisticated approach to child health care and is therefore an important reference for community paediatricians and others involved in the development of primary care.

Psychology and Policing (Hardcover): Neil Brewer, Carlene Wilson Psychology and Policing (Hardcover)
Neil Brewer, Carlene Wilson
R5,059 Discovery Miles 50 590 Ships in 12 - 17 working days

Psychological theory and research have much to contribute to the knowledge and skill bases underlying effective policing. Much of the relevant information, however, is dispersed across a variety of different psychological and criminal justice/policing journals and seldom integrated for those applied psychologists interested in policing issues or for police policymakers/administrators and others working in the criminal justice area who are not familiar with the psychological literature.
Designed to accommodate the needs of these different groups, this book addresses both operational policing issues and issues relevant to the improvement of organizational functioning by providing integrative reviews of psychological theory and research that deal with effective policing. It illustrates how the theory and research reviewed are relevant to specific policing practices. These include eyewitness testimony, conflict resolution, changing driver behavior, controlling criminal behavior, effective interviewing, and techniques of face reconstruction. The volume's readable style makes it accessible to a diverse audience including undergraduate and postgraduate students in forensic/organizational/applied psychology, criminal justice, and police science programs, and police administrators and policymakers. It will also interest psychologists whose primary focus includes policing and criminal justice issues. The book should draw attention to the often unrecognized and valuable contribution that mainstream psychology can make to the knowledge base underpinning a wide variety of policing practices.

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