Kundenberater in Banken stehen unter enormem Erfolgsdruck: sie mussen forciert "verkaufen," die Cross-Selling-Rate moglichst steigern; sie konnen nicht mehr nur "abwarten, bis die Kunden kommen," sondern mussen konsequent auf diese zugehen und deren Bedurfnisse analysieren.
Das vorliegende Buch bietet Tipps und Informationen zur Optimierung des Verkaufsverhaltens unter drei wesentlichen Gesichtspunkten:
. Uberzeugendes Auftreten gegenuber dem Kunden,
. Verkaufstechniken,
. Massnahmen zur konsequenten Umsetzung und Beibehaltung des erlernten Verhaltens.
Zahlreiche Beispiele aus der Praxis und Checklisten bieten dem Leser unmittelbaren Nutzen fur die tagliche Beratungspraxis.
"

This book brings together examples of leading thinking and international practice in the rapidly developing area of environmental management accounting .(EMA) The authors include academics and practitioners from industry and the subjects covered range from individual company experiences with implementing EMA to national experiences regarding the adoption and diffusion of EMA practices.

BPP Learning Media provides comprehensive materials that highlight the areas to focus on for your exams and complement the syllabus to increase your understanding.

Ideas about the role of management accounting systems in a firm's strategy have changed in recent years, and this book explores the ways in which this has happened. Management control systems have frequently been seen as irrelevant to strategy, or even damaging. Controlling Strategy draws out the various ways in which management control systems can build and sustain valuable strategic roles. The book explores topics such as:
q Strategic Management
q Strategic data analysis
q The Balanced Scorecard
q Capital budgeting
q Strategy coordination
Written as an introduction to the strategic role of management control systems, Controlling Strategy provides a synthesis of current developments in the fields of strategy and management accounting. Academics and Advanced Students of Accounting, Strategy, or Management Studies will find the book an indispensable guide to this area.

Under IFRS, U.S. GAAP, and the SEC rules and regulations, business enterprises must recognise measure and disclose information regarding equity items on the face of the statement of financial position, other specific statements, or in the notes to the financial statements. However, under both IFRS and U.S. GAAP there is no all-inclusive general standard on stockholders' equity.

This book clarifies the process of reporting stockholders' equity in a manner which can be reconciled under all the relevant standards.

""Not only has the author addressed the informational needs of the players in the accounting industry, he has also drawn, based on his vast experience, practical implications of reporting under both standards." "--Noraini Mohd Nasir, Journal of Financial Reporting and Accounting

Research on Professional Responsibility and Ethics in Accounting is devoted to publishing high-quality research and cases that focus on the professional responsibilities of accountants and how they deal with the ethical issues they face. The series features articles on a broad range of important and timely topics, including professionalism, social responsibility, corporate responsibility, ethical judgments, and accountability. The professional responsibilities of accountants are broad-based; they must serve clients and user groups whose needs, incentives, and goals may be in conflict. Further, accountants must interpret and apply codes of conduct, accounting and auditing principles, and securities regulations. Compliance with professional guidelines is judgment-based, and characteristics of the individual, the culture, and situation affect how these guidelines are interpreted and applied, as well as when they might be violated. Interactions between accountants, regulators, standard setters, and industries also have ethical components. Research into the nature of these interactions, resulting dilemmas, and how and why accountants resolve them is the focus of this journal.

This volume is concerned with the intellectual intersections between the history and sociology of science and the history and sociology of accounting. The various chapters describe a broad shift from concerns for the scientific credentials of accounting to a recognition of the constitutive role that accounting plays for science. They explore the links between the ideals of scientific objectivity and different administrative and political values, look at laboratory practice in social context, and evaluate the emerging interest in the economics of science. The volume as a whole considers the implications of accounting for science, particularly given recent initiatives in the industrialized world to make science more accountable.

The study of behavioral decision making has recently expanded into the area of accounting and auditing. This branch of research seeks to understand the cognitive processes that govern such necessary functions as the pricing of products and services, evaluating corporate performance, granting credit to prospective borrowers, and investing in financial securities. In Judgment and Decision-Making Research in Accounting and Auditing, editors Robert and Alison Ashton present and review more than twenty years of research in decision-making science. The book analyzes the judgments that business managers, investors, auditors and creditors make daily; considers the assets and liabilities of applied decision making, and makes suggestions for future research. Accounting and auditing academics, researchers, practitioners and students who seek a survey of the field and its applications will find this to be a solid reference work.

Banken durfen ihre Kontakte zu Firmenkunden nicht auf das Kreditgeschaft beschranken. Was zahlt, ist eine ganzheitliche Konzeption fur optimalen Workflow und ertragreiche Geschaftsbeziehungen."

This book provides a socio-historical analysis of accounting. It is the first major collection to address the multiple arenas in which accounting emerges and operates. As accounting continues to gain in importance in so many spheres of social life, an understanding of the conditions and consequences of such a calculative technology is vital. This book demonstrates the value of analyzing accounting work in relation to developments in accounting, organizational analysis, sociology and political science, and provides a critical perspective on the conditions and consequences of accounting practices.

Advances in Accounting Education: Teaching and Curriculum Innovations publishes both non-empirical and empirical articles dealing with accounting pedagogy. All articles explain how teaching methods or curricula/programs can be improved. Non-empirical papers are academically rigorous, and specifically discuss the institutional context of a course or program, as well as any relevant tradeoffs or policy issues. Empirical reports exhibit sound research design and execution, and develop a thorough motivation and literature review, including references from outside the accounting field, where appropriate. Volume 21 includes papers that examine the following topics: a commentary and analysis of the new CPA exam, a citation analysis of Advances in Accounting Education for volumes 1-15, and an application of methods for reducing writing apprehension in students. The volume also includes a special section that focuses on active learning. One article presents a series of active learning assignments for use in introductory financial accounting classes while the other manuscript presents the results of a survey of accounting faculty and their incorporation of active learning techniques in their classes.

The prime objective of this long-established book is to provide the student with a broad perspective of business accounting based upon a sound conceptual framework. It does this by integrating the theory with the application, presenting accounting concepts as simply and directly as possible, and stimulating independent thought on the part of the reader.

Kessinger Publishing is the place to find hundreds of thousands of rare and hard-to-find books with something of interest for everyone!

Ziel dieses Buches ist es, einen umfassenden Uberblick uber die Anforderungen an die externe Risikoberichterstattung von Banken zu geben. Insbesondere sollen Synergien zwischen den handelsrechtlichen und aufsichtsrechtlichen Regelungen aufgezeigt werden, um einerseits eine qualitativ hochwertige und damit aussagekraftige Berichterstattung sicherzustellen und andererseits den Aufwand der Berichterstellung zu begrenzen. Der Autor gibt praxisnahe Unterstutzung zur Umsetzung der seit dem 31.12.2007 (IAS/IFRS) bzw. 31.12.2008 (Basel II) zwingend zu beachtenden Transparenzregeln. Besonders nutzlich sind dabei die am Ende des Buches zu findenden Muster-Risikoberichte sowie die zahlreichen Ubersichten und Beispiele."

The ninth edition of Kinney/Raiborn's COST ACCOUNTING: FOUNDATIONS AND EVOLUTIONS provides in-depth coverage of current cost management concepts and procedures in a straightforward and reader-friendly framework. The clean, concise presentation of materials and the updated illustrations reinforce and clarify the topics that readers traditionally struggle with most. In addition, real-world examples and ethical coverage are woven into the text so readers immediately see the relevance of the cost accountant's role in managerial decisions and learn to go beyond the numbers and think critically. Ensure mastery of the procedural and decision-making skills needed for future success with the Comprehensive Review Module, an array of newly improved end of chapter assignments, and the powerful, newly enhanced CengageNOW online learning and teaching system.

Custom builder Jerry Householder can help you improve your estimating abilities and discover better ways to do a quantity takeoff, whether you prefer to use pen and paper or estimating software. He teams up with builder Emile Marchive III to show you: types of estimates and when to use them; tips and formulas for figuring quantities easily and accurately; procedures for integrating estimating with cost control, purchasing, and scheduling; how computer estimating can enhance your work; how establishing and maintaining a database facilitates your future estimates. This second edition provides a new, larger sample floor plan and new elevations, work sheets, checklists, a comprehensive glossary, plus a list of resources and recommended reading. It has all you need to quickly come up to speed with the concepts and terms necessary to ensure that your next estimate is easier to understand and more accurate. Bring your houses in under budget and make your construction process more efficient by developing complete and accurate estimates. The closer you come to completing a job within budget, the less likely you are to waste time and money-and that means more profit!

During the 1960s and 1970s a remarkable series of books was produced by academic staff in the field of accounting at the University of Sydney. It was a period when academic research was largely analytical rather than empirically-based. For the most part, the interests of academics at Sydney were largely directed at questioning the status quo - either in the way accounting or auditing was practiced, or in the conventional wisdom expressed in text books of the time. The Sydney Accounting Classics series reflects the diversity of interests of the 'Sydney school' at that time. It also recognises the tremendous impact of the foundation professor of accounting, R.J. Chambers. This reprint series ensures that the ideas developed during this period remain available to new generations of scholars and researchers. The Sydney Accounting Classics series is an intiative of the Accounting Foundation, in association with Sydney University Press. Securities and Obscurities: In this book Chambers presents examples of financial practices in the UK, US, Canada and Australia and exposes the deficiencies in reported financial information. Chambers intended the work to be controversial. It continued his contention that precise definitions of accounting terms needed to be agreed upon, to ensure that investors, company directors, auditors and accountants were talking about the same things.

A comprehensive history of the evolution of technical analysis from ancient times to the Internet age

Whether driven by mass psychology, fear or greed of investors, the forces of supply and demand, or a combination, technical analysis has flourished for thousands of years on the outskirts of the financial establishment. In "The Evolution of Technical Analysis: Financial Prediction from Babylonian Tablets to Bloomberg Terminals," MIT's Andrew W. Lo details how the charting of past stock prices for the purpose of identifying trends, patterns, strength, and cycles within market data has allowed traders to make informed investment decisions based in logic, rather than on luck. The book
Reveals the origins of technical analysisCompares and contrasts the Eastern practices of China and Japan to Western methodsDetails the contributions of pioneers such as Charles Dow, Munehisa Homma, Humphrey B. Neill, and William D. Gann

"The Evolution of Technical Analysis" explores the fascinating history of technical analysis, tracing where technical analysts failed, how they succeeded, and what it all means for today's traders and investors.

Transfer prices are of dominant importance in company practice and a decentralised organisation, e.g. a profit centre-organisation, is most-widely used. This textbook takes an innovative controversial approach by looking at functions of transfer prices and how different types of transfer prices can fulfil them. Suggestions common in other textbooks will be picked up and it will be shown why they do not contribute to solve the problems companies face. With support of numerous examples and exercises a conceptual understanding of this most relevant management topic will be developed. Transfer prices are an issue in most advanced courses on Management Accounting and/or Management Control and their analysis receives increasing attention. They are covered in one chapter in almost all management accounting textbooks. This often leads to serious oversimplifications and reductions of contents. This books aims at filling this gap and to provide a concise and controversial view on the topic.

Transform your high school accounting course with CENTURY 21 ACCOUNTING: ADVANCED 11th, the leader in high school accounting education for more than 100 years. The Century 21 Series is known for its "Work Together" and "On Your Own" pedagogy that offers teachers a chance to model skills and provides students with multiple chances to practice and apply concepts while moving up Bloom's Taxonomy to analysis and evaluation. In addition, commercial technology is integrated throughout the text and equips students to work with a variety of commercial software programs such as, Microsoft Excel (R), Sage 50 (R), or QuickBooks (R). Input from educators, accounting professionals, content experts, and high school accounting students has informed the eleventh edition's new critical-thinking activities, real-world applications, updated accounting instruction, and enhanced online learning solution, MindTap (R) with Aplia Online Working Papers for Century 21 Accounting: Advanced, 11th. MindTap (R) is the digital learning solution that helps teachers engage and transform today's students into critical thinkers. Through paths of dynamic Aplia Online Working Paper assignments, simulations, readings, study tools that you can personalize, MindTap (R) helps you turn cookie cutter into cutting edge, apathy into engagement, and memorizers into higher-level thinkers.

Recent catastrophic business failures have caused some to rethink the value of the audit, with many demanding that auditors take more responsibility for fraud detection. This book provides forensic accounting specialists?experts in uncovering fraud?with new coverage on the latest PCAOB Auditing Standards, the Foreign Corrupt Practices Act, options fraud, as well as fraud in China and its implications. Auditors are equipped with the necessary practical aids, case examples, and skills for identifying situations that call for extended fraud detection procedures.