"The gold standard for communication training programs." -USA Today Business communication sucks. At each meeting and presentation, we are inundated with information, leaving us thirsting for inspiration. Sure, we will check off an action item because we have to . . . but what if we were actually inspired to do something? What if we were so moved that we wanted to do it? Leaders must earn the license to lead. Not by expertise, authority, or title alone, but by influence. In Communicate to Influence, you will learn the secrets of the Decker Method-a framework that has been perfected over the past 36 years. Ben and Kelly Decker add fresh insights to these proven principles so that you can ignite change and inspire action. Discover: The Five White Lies of Communicating: learn which barriers prevent you from getting better The Communicator's Roadmap: use a tool to visually chart what type of communication experience you create The Behaviors of Trust: align what you say with how you say it to better connect with your audience The Decker Grid: shift your message from self-centered, all about me content to relevant, audience-centered content that drives action You are called to communicate well. Not only on the main stage, under bright lights, but every time you speak with your colleagues, your clients, and other stakeholders. It's time to learn how. Stop informing. Start inspiring. BEN DECKER & KELLY DECKER are the leading experts in the field of business communication. They consult on messaging, cultivate executive presence among the leadership of Fortune 500companies and startups alike, and regularly deliver keynotes to large audiences. Together, they run Decker Communications, a global firm that trains and coaches tens of thousands of executives a year. Ben and Kelly live in the San Francisco Bay Area, where they constantly test and refine communication techniques with their most demanding audience, their three boys.

As the world is currently in the midst of financial and economic crises, this collection of expert contributions focuses on strategy formation and implementation at various organizational levels to address the challenges ahead. The latest economic turmoil and its ongoing impact on business performance are compelling top managers to develop effective business strategies and redefine the boundaries of their operational and strategic activities. On one hand, tremendous challenges in the competitive business environment have become a source of global threats for many small entrepreneurs. On the other, investors faced with today's volatile economic conditions demand more gains on their capital investments to counter-balance the growing risk of global threats. This book explores the question as to whether it is possible to efficiently and effectively address these threats and obstacles. Are managers capable of planning and implementing strategic actions? What should the major managerial strategy be in order to overcome fluctuations in a market-oriented society? The strategies and practices recommended here are aimed to design continuous development competencies and contribute to the stability, recovery and sustainability of global business operations under volatile economic conditions. This refreshingly novel book seeks to establish managerial strategies and practices for effectively responding to challenges in the competitive business environment, as global volatility and fluctuations continue to worsen.

Project Leadership and Entrepreneurship Building Innovative Teams has been significantly updated to include important new developments in the field of project management (PMBOK 5ed and APM BoK 6ed). This book includes chapters on: project leadership traits, styles, skills, power, motivation, delegation and empowerment; entrepreneurship traits, innovative problem solving, spotting and exploiting beneficial opportunities; leading project participants, client organization structures, project organizations, stakeholders and networking; and leading project teams, team roles, team development, team building. The text uses plenty of exercises and case studies to explain the leadership techniques in a project environment. Lecturer's chapter presentation guide and PowerPoint slides are available from the publisher's website.

In today's society, it is not only desirable but essential for a business to take on a global edge. The best way to ensure a successful future is to educate business students about global policies currently at play. Diverse Contemporary Issues Facing Business Management Education discusses the issues that are facing both large and small corporations and the students who are seeking employment there. Questioning not only what changes globalization has brought to the business world, but what ways our education system will have to change to keep up, this book is an essential reference source for business owners, educators, students, or anyone interested in the future globalization of the business market.

A volume in Research in Public Management Series Editors: Lawrence R. Jones, Naval Postgraduate School This book follows the evolution of a model for quick and efficient national defense war fighting asset acquisition during time of war. It documents the case of a critically important war fighting acquisition program from initial needs identification and program start in 2006 through production and fielding in the period 2007- 2010. The analysis focuses on the entire process of acquisition and contracting from concept development through getting the weapons system into action in Iraq, Afghanistan and elsewhere. The Mine Resistant Ambush Protected vehicles program (MRAP) is a rapid acquisition program procured within the context of the US Department of Defense's Acquisition Management and Joint Capabilities Integration and Development System (JCIDS) framework. The analysis in this book answers the following question: What are the key factors that explain the success of the MRAP program, with success defined as meeting program objectives and warfighter needs? In addition, this book addresses the critical trade-offs made within the MRAP program to develop it rapidly, and some of the potential long-term impacts of these decisions, both positive and negative, for rapid defense asset acquisition in time of war.

Both what leaders do--management--and what they plan for the future--leadership--is faulty today. Performance is low, commitment to excellence is lacking, our expectations are low, unchallenging, and unrealistic. That said, Gilbert W. Fairholm goes on to propose a new philosophical conception of leadership--one that is values-driven, change-oriented, and developmental. Fairholm contends that past theories fail to consider group values as a constraint on leadership performance, and he proposes the constitutional values of respect for life, freedom, happiness, justice, and unity as the basis for a suitable philosophical leadership model. In short, leaders make a priority of one or more of these founding values in addition to any others used in setting their organization's vision. In turn, that vision is the basis of a leader-set organizational culture that applies these values to interpersonal relationships." Values LeadershiP" uses current literature and independent research to provide the rationale for this new thinking on leadership.

Divided into three major sections, this twelve-chapter volume reviews the current values-oriented leadership theories; proposes a philosophy of what leaders should think about and value in performing this important, innovative task into the twenty-first century. It details some of the new technologies modern leaders must adopt in striving for excellence in their leadership. The last chapter defines and elaborates the results sought by values leadership theory. Scholars and students in management, public administration, organizational behavior, and psychology as well as professionals in management roles will find this evolving theory of leadership a unique tool for the tasks and missions of the next century.

Traditional management systems were designed to manage routine operations, not to manage innovation. The kinds of management systems we typically have in large companies throw up many roadblocks to innovation. This book compares the management systems of highly innovative companies with those of more typical companies to see how they are different. These are compared across different aspects of management including organization structure, communications systems, incentives, project funding systems, etc. The book contains detailed guidance on how to change management practices to be more innovative.

Some people seem to succeed without even trying, but others hustle without ever enjoying rewards. If you're frustrated seeing your neighbors enjoy the fruits of life while you sit on the sidelines, then take action Leverage ancient Chinese wisdom to achieve your personal financial goals, and start enjoying financial freedom. Despite the changes in society, the ancient principles in the Tao continue to be relevant today. This guidebook teaches you how to - unlock the mystery of the Tao Te Ching; - understand how Wealth DNA affects your ability to acquire, retain, and share wealth; and - enjoy life to its fullest once you become rich. You'll also learn about the UFO Model, which translates the ancient Tao into a modern, actionable, step-by-step plan for creating wealth simply and with ease. By transforming your attitude about money, you can uncover new opportunities that lead to riches. This manual proves that you don't need a certain family, education or even luck to live your dreams. All you need is The Tao of Fortune.

Sticking to the same old routine may be comforting, but it gets most people nowhere. Inspirational speaker and recognized expert in leadership and government affairs, Todd Mitchem dares you to step outside your comfort zone to disrupt everything you take for granted. He calls this willingness to take a risk the "Disruption Effect." In this inspiring book, he shows you how to realize your full potential by intentionally disrupting yourself, no matter what career path or life journey you choose. Using compelling stories from his own life, Todd vividly highlights the key lessons he has learned from both his successes and failures. He then demonstrates how you can apply these lessons to your own circumstances. A major learning experience in his life came in 2013, when he left an impressive career as a corporate executive and leadership expert to join the emerging marijuana industry. Though that single decision sent his life on a wild and disruptive journey, the experience taught him new skills as a leader along the way. Three years later he left the industry as a CEO, having succeeded at taking one brand to "Largest Brand" status and building the world's first social network for cannabis enthusiasts. He then created a government affairs consultancy focusing on disruptive yet collaborative solutions. The author shares other stories about situations in both his personal and business life that he found particularly challenging but that ultimately led to growth and successful outcomes. Complete with exercises to help you master important lessons and stay on track to reach your goals, this motivating book has everything you need to become the owner of your own fulfillment. The message is clear: You, as an individual, have the power to break your paradigm in order to move into a new phase of your life. By disrupting your own way of being in the world, you become free to explore new ways of living and thriving.

A complete, forward-thinking guide to environmental community relations procedures and program development
The Practical Guide to Environmental Community Relations offers a comprehensive hands-on framework for working successfully with community residents and other stakeholders to prevent, resolve, or minimize conflicts on environmental issues. Featuring detailed checklists, forms, and worksheets, the book equips you with ready-to-use knowledge and skills in key areas of environmental community relations development:
* Community assessment--how to identify stakeholders and concerns, determine assessment parameters, conduct interviews, analyze data, and report findings
* Communications--how to develop a powerful communications program through written materials, personal communications, and focused media strategy, and how the essential principles of technical, crisis, and risk communication fit within the context of community relations
* Community relations techniques--how to manage public meetings, tours, availability sessions, and other events, plus advice on how to create and run Community Advisory Panels (CAPs)
* Community relations programs--how to plan and implement programs effectively, including establishing common goals and working with stakeholders constructively to achieve positive results
* Environmental regulations--including RCRA, CERCLA/SARA, NCP, NPDES, EPCRA, and Clean Air Act Accidental Release Prevention and Risk Management Programs
* Cutting-edge issues--investigation and cleanup of contaminated sites, permitting of facilities, federal facilities programs, environmental justice, and more

Complete with mini-case studies revealing important do's and don'ts of community outreach in action, this accessible guide is a vital resource for private and public sector professionals working in environmental and facilities management, community relations, public affairs, and law.

Japanese corporate governance and managerial practice is at a critical juncture. At the start of the decade pressures mounted for Japan to move to a shareholder-value driven, "Anglo-American" system of corporate governance. Subsequent changes, however, may be seen as an adjustment and renewal of the post-war model of the Japanese firm. In adapting to global corporate governance standards, Japanese managers have also been reshaping them according to their own agenda of reform and restructuring of decision-making processes.
The board's role is seen in terms of strategic planning rather than monitoring, and external directors are viewed as advisers, not as representatives of the shareholders. Managers have adopted a variety of defences against hostile takeovers, including poison pills in some cases. Although shareholder influence is more extensive than it was, central aspects of the Japanese "community firm" remain in place. The commitment to stable or "lifetime" employment for a core of employees, although coming under severe pressure, is still an important point of reference for Japanese management.
Corporate Governance and Managerial Reform in Japan is based on detailed and intensive field work in large Japanese companies and interviews with investors, civil servants, and policy makers in the period following the adoption of significant corporate law reforms in the early 2000s up to the months just before the global financial crisis of 2008. The Japanese experience suggests that there are limits to the global convergence of company law systems, and that the widespread association of Anglo-American practices with the "modernization" of corporate governance has been misplaced. This conclusion is unlikely to be altered--it may be reinforced--by reactions to the financial crisis.

It's hard to believe that just ten years ago, few people had even heard of social media. Today it's a critical part of doing business-and yet many companies still don't realize the power of connecting with people online. To get the most out of these relationships, it's important to develop strategies that engage both existing and potential customers.

Author Donnovan Simon, an expert communicator, explores how to get the most out of your social media efforts in this instructional guidebook. You can learn how to connect with social customers; manage the customer experience online; communicate with different generations of consumers; measure the success of your social media efforts; and prepare for the next generation of customers.

You can build your business via social media. Take ownership of the future and deliver your shareholders and customers the value they deserve with the strategies in Social Media Equals Social Customer.

"You can't lead with your feet on the desk . . . or your brain on hold. Ed Fuller brings experience, intelligence, and heart to this inspiring guide to building relationships and the good things that follow when you do. The message is delivered in an engaging style that keeps you entertained and leaves you with lasting wisdom."
--MICHAEL V. DRAKE, MD, Chancellor, University of California, Irvine

"The world of tourism, hospitality, and hotels has become a very global, complex, and diverse industry. No one knows this better than Ed Fuller. In this thoughtfully written text, Ed is speaking to business students, managers, and executives of all industries through his rich experience in the global hotel industry. We have found many great examples within these pages of how we can conduct business better, and I would suggest that they are not only relevant in the United States but throughout the world."
--ANDREW H. FEINSTEIN, James A. Collins Distinguished Chair and Dean, The Collins College of Hospitality Management, Cal Poly Pomona

"The World Travel & Tourism Council services six continents. Ed's book will empower you to apply many of the principles that we employ globally, whether it's in Denver, Dubai, or Dusseldorf. These principles will give you a competitive edge in your markets immediately."
--JEAN-CLAUDE BAUMGARTEN, President, World Travel & Tourism Council

"Ed Fuller's generous layers of personal experiences and his crisp narrative make his stern message easy to understand. Take my advice, read his book before you take another plane on a foreign business trip. It will change the way you behave."
--GEOFFREY KENT, founder and Executive Chairman, Abercrombie & Kent

"Let me tell you what Ed's book isn't: it's not a primer on how to shake hands or fold your napkin in another country. It's an incredibly rich insight into leadership through well-earned personal relationships and experiences that American business executives need to embrace to succeed in the global economy."
--ROGER DOW, President and CEO, U.S. Travel Association

"Ed's book gives the student, manager, and executive practical experience in dealing with unique situations, new relationships, and creative problem-solving approaches that are broadly applicable in the business world, no matter where you live or whom you deal with. The insights will prove valuable to your personal growth."
--ANDY POLICANO, Dean, The Paul Merage School of Business, University of California, Irvine

Issues a bold challenge to business managers to commit their companies to sustained measurable growth and enduring success. Noted business author and management consultant Robert M. Tomasko details five distinct paths that can take any company, large or small, to higher levels of productivity and prosperity. Important points are fully illustrated with examples drawn from a wide variety of companies in a broad range of markets. Using a dynamic "people-centered" approach, he shows how to match these paths or game plans with the specific characteristics of your business and its key employees. These five paths include: Breaking the Rules: Destabilizing an industry to create new markets describes how to expand your business by violating rules or standards that are obsolete or so entrenched that no one questions them anymore, leaving the market wide open to astute individuals who can spot the telltale signs. Go for Growth tells how to identify these markets and how to seize the initiative, along the lines of Silicon Graphics and Southwest Airlines. Playing the Game: Excel by satisfying existing needs in growing markets explains the inherent strengths and weaknesses of market-driven companies that succeed by knowing and serving an existing market better than anyone else. Go for Growth tells you when and how to apply this game plan so effectively used by Marriott, PepsiCo, and Procter & Gamble. Making the Rules: Dominate the market by controlling its standards describes the strategies of the handful of companies that have managed to control, through research, market share, and product positioning, the markets in which they compete. This is the path of Disney, Intel, and Microsoft. Specializing: Thrive in niche markets details the ways companies such as Nordic Track, Rolex, and Union Carbide can seal off a portion of a market from other competitors by focusing on meeting very specific needs. Go for Growth shows the ways specialization can restore growth to companies undergoing wrenching change. Improvising: Profit from change by rolling with the punches describes the role of improvising as a growth path when no other good choices are available, and explains the numerous ways improvisers like IBM, Kodak, and many regional phone companies can capitalize on their flexibility to achieve profitability. Go for Growth drives home the point that there is no single best approach to growth for everyone by including lively, first-person accounts from managers thriving, and stumbling, in businesses following each path.

Go for Growth fully demonstrates the opportunities awaiting businesses that can successfully follow the right path for their markets and capabilities. In addition, this invaluable book explores ways managers can help focus their entire organizations on sustaining growth and increasing profitability well into the future.

With its combination of stimulating ideas and specific action plans, Go for Growth offers forward-looking managers five unique paths toward business and personal growth.

The author of the best-selling Rethinking the Corporation shows how companies of any size can achieve new growth and greater success

Five Paths to Profit and Success--Choose the Right One for You and Your Company

Go for Growth challenges business leaders to move their organizations toward sustainable growth and enduring prosperity. Written by noted author and business consultant Robert M. Tomasko, this timely book offers a detailed rationale for steady, responsible growth and outlines five energizing, "people-centered" ways to introduce a new, growth-oriented dynamic into an organization. Supported by numerous examples of how successful companies have managed growth, Go for Growth shows how to match specific options with the resources and needs of specific companies, and how to focus the entire organization on the business of success.

"Go for Growth is an important book because of the powerful, insightful way Bob Tomasko integrates personal growth, organizational change, and positive business strategy. It's a thoughtful, practical book--hard to put down, easy to apply. I think his best line is: 'Growth only happens when people grow'; that's a line I'd put on the wall of every executive's office " --Robert J. Lee, Ph.D. President, Center for Creative Leadership

"At a time when so many pundits advocate their pet silver bullet to growth, Tomasko refreshingly shuns the 'one size fits all' panacea by setting forth five sensible paths to profitable growth. He stresses that it is up to each management to sort out which path really makes sense given each company's unique situation." --Samuel M. Felton Strategic Leadership Forum

"Go for Growth will help managers to determine what they need to do and what they need to avoid." --Michael Maccoby Author of Why Work? Motivating the New Workforce

This volume problematizes different facets of management education in India---pedagogy, curricula, and disciplinary and institutional practices---from the perspective of the Global South. The essays in this volume bring out the institutional challenges of crafting a relevant academic programme that converses with both national specificities and global realities. Coming from diverse academic specializations, the contributors traverse the interface of their respective disciplines with management education. In doing so, they engage with the ongoing global debate on management education. This volume fills a noticeable gap of serious, scholarly reflection on the state of management education. While there have been sporadic reflections and occasional critiques, a critical stocktaking of the institutional and disciplinary aspects of management education has been long wanting. This volume is of interest to scholars and practitioners of management education across the globe, and is likely to generate debate on its contemporary relevance and future trajectory.

Technology management education and business education are visibly intertwined in the current educational system. Certain efforts that have taken place in the recent past are the interinstitutional discourse around the world. Technology management is a dynamic and evolving profession, driven by changes in technology, globalization, sustainability, and the increasing importance of the service economy. The Handbook of Research on Future Opportunities for Technology Management Education is a comprehensive reference book that enables readers to comprehend the trends in technological changes and the need to orient business education and technology management in workplaces. The book serves to support with the formation and implementation of appropriate policies for technology management. Covering topics such as big data analytics, cloud computing adoption, and massive open online courses (MOOCs), this text is an essential resource for managers, technologists, teachers, executives, instructional designers, libraries, university researchers, students, faculty, and industry taught leaders.

The concept of innovation management and learning organizations concepts strongly emphasize the high role of human/intellectual capital in the company and the crucial function of knowledge in modern society. However, there is often a paradox between managerial language and actual practice in many organizations: on one hand, knowledge-workers are perceived as the most valued members of organizations while, on the other, they are being manipulated and "engineered"-commonly driven to burn-out, and deprived of family life. All this leads to the emergence of new organizational phenomena that, up to now, have been insufficiently analyzed and described. Management Practices in High-Tech Environments studies this issue thoroughly from an international, comparative, cross-cultural perspective, presenting cutting-edge research on management practices in American, European, Asian and Middle-Eastern high-tech companies, with particular focus on fieldwork-driven, but reflective, contributions.