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Books > Computing & IT > Computer software packages > Other software packages > Enterprise software > General

Leveraging Information Technology for Optimal Aircraft Maintenance, Repair and Overhaul (MRO) (Paperback): Anant Sahay Leveraging Information Technology for Optimal Aircraft Maintenance, Repair and Overhaul (MRO) (Paperback)
Anant Sahay
R4,314 R3,802 Discovery Miles 38 020 Save R512 (12%) Ships in 12 - 17 working days

Aircraft maintenance, repair and overhaul (MRO) requires unique information technology to meet the challenges set by today's aviation industry. How do IT services relate to aircraft MRO, and how may IT be leveraged in the future? Leveraging Information Technology for Optimal Aircraft Maintenance, Repair and Overhaul (MRO) responds to these questions, and describes the background of current trends in the industry, where airlines are tending to retain aircraft longer on the one hand, and rapidly introducing new genres of aircraft such as the A380 and B787, on the other. This book provides industry professionals and students of aviation MRO with the necessary principles, approaches and tools to respond effectively and efficiently to the constant development of new technologies, both in general and within the aviation MRO profession. This book is designed as a primer on IT services for aircraft engineering professionals and a handbook for IT professionals servicing this niche industry, highlighting the unique information requirements for aviation MRO and delving into detailed aspects of information needs from within the industry.

Enhancing Enterprise Intelligence: Leveraging ERP, CRM, SCM, PLM, BPM, and BI (Hardcover): Vivek Kale Enhancing Enterprise Intelligence: Leveraging ERP, CRM, SCM, PLM, BPM, and BI (Hardcover)
Vivek Kale
R2,930 Discovery Miles 29 300 Ships in 12 - 17 working days

Enhancing Enterprise Intelligence: Leveraging ERP, CRM, SCM, PLM, BPM, and BI takes a fresh look at the benefits of enterprise systems (ES), focusing on the fact that ES collectively contribute to enhancing the intelligence quotient of an enterprise. The book provides an overview of the characteristic domains (i.e., business functions, processes, and activities) addressed by the various categories of ES, namely, ERP, CRM, SCM, PLM, BPM, and BI. The book begins with an overview of agile enterprises and dimensions of intelligent enterprises. The middle chapters detail CRM's decisive concept of customer centricity, SCM's differentiating concept of customer responsiveness, and PLM's stupendous transformative potential for renewing the enterprise along with the establishment of a collaborative enterprise with BPM and enterprise BPM methodology. The latter chapters deal with the realization of an informed enterprise with BI coupled with the novel concept of decision patterns. The author highlights the fact that any end-user application's effectiveness and performance can be enhanced by transforming it from a bare transaction to one clothed by a surrounding context formed from an aggregate of all relevant past decision patterns. The final chapter examines various aspects relating to a successful ES implementation project, and the appendix provides an overview of the SAP Business Suite to give you a practical context to the discussions presented in the book.

Big Data and The Internet of Things - Enterprise Information Architecture for A New Age (Paperback, 1st ed.): Robert... Big Data and The Internet of Things - Enterprise Information Architecture for A New Age (Paperback, 1st ed.)
Robert Stackowiak, Art Licht, Venu Mantha, Louis Nagode
R2,048 Discovery Miles 20 480 Ships in 10 - 15 working days

Enterprise Information Architecture for a New Age: Big Data and The Internet of Things, provides guidance in designing an information architecture to accommodate increasingly large amounts of data, massively large amounts of data, not only from traditional sources, but also from novel sources such everyday objects that are fast becoming wired into global Internet. No business can afford to be caught out by missing the value to be mined from the increasingly large amounts of available data generated by everyday devices. The text provides background as to how analytical solutions and enterprise architecture methodologies and concepts have evolved (including the roles of data warehouses, business intelligence tools, predictive analytics, data discovery, Big Data, and the impact of the Internet of Things). Then you're taken through a series of steps by which to define a future state architecture and create a plan for how to reach that future state. Enterprise Information Architecture for a New Age: Big Data and The Internet of Things helps you gain an understanding of the following: Implications of Big Data from a variety of new data sources (including data from sensors that are part of the Internet of Things) upon an information architecture How establishing a vision for data usage by defining a roadmap that aligns IT with line-of-business needs is a key early step The importance and details of taking a step-by-step approach when dealing with shifting business challenges and changing technology capabilities How to mitigate risk when evaluating existing infrastructure and designing and deploying new infrastructure Enterprise Information Architecture for a New Age: Big Data and The Internet of Things combines practical advice with technical considerations. Author Robert Stackowiak and his team are recognized worldwide for their expertise in large data solutions, including analytics. Don't miss your chance to read this book and gain the benefit of their advice as you look forward in thinking through your own choices and designing your own architecture to accommodate the burgeoning explosion in data that can be analyzed and converted into valuable information to drive your business forward toward success.

Knative Cookbook - Building Effective Serverless Applications with Kubernetes and Openshift (Paperback): Burr Sutter, Kamesh... Knative Cookbook - Building Effective Serverless Applications with Kubernetes and Openshift (Paperback)
Burr Sutter, Kamesh Sampath
R1,295 R1,027 Discovery Miles 10 270 Save R268 (21%) Ships in 10 - 15 working days

Enterprise developers face several challenges when it comes to building serverless applications, such as integrating applications and building container images from source. With more than 60 practical recipes, this cookbook helps you solve these issues with Knative--the first serverless platform natively designed for Kubernetes. Each recipe contains detailed examples and exercises, along with a discussion of how and why it works. If you have a good understanding of serverless computing and Kubernetes core resources such as deployment, services, routes, and replicas, the recipes in this cookbook show you how to apply Knative in real enterprise application development. Authors Kamesh Sampath and Burr Sutter include chapters on autoscaling, build and eventing, observability, Knative on OpenShift, and more. With this cookbook, you'll learn how to: Efficiently build, deploy, and manage modern serverless workloads Apply Knative in real enterprise scenarios, including advanced eventing Monitor your Knative serverless applications effectively Integrate Knative with CI/CD principles, such as using pipelines for faster, more successful production deployments Deploy a rich ecosystem of enterprise integration patterns and connectors in Apache Camel K as Kubernetes and Knative components

Artificial Intelligence and Industry 4.0 (Paperback): Aboul Ella Hassanien, Jyotirmoy Chatterjee, Vishal Jain Artificial Intelligence and Industry 4.0 (Paperback)
Aboul Ella Hassanien, Jyotirmoy Chatterjee, Vishal Jain
R2,540 Discovery Miles 25 400 Ships in 12 - 17 working days

Artificial Intelligence and Industry 4.0 explores recent advancements in blockchain technology and artificial intelligence (AI) as well as their crucial impacts on realizing Industry 4.0 goals. The book explores AI applications in industry including Internet of Things (IoT) and Industrial Internet of Things (IIoT) technology. Chapters explore how AI (machine learning, smart cities, healthcare, Society 5.0, etc.) have numerous potential applications in the Industry 4.0 era. This book is a useful resource for researchers and graduate students in computer science researching and developing AI and the IIoT.

Practical SharePoint 2013 Enterprise Content Management (Paperback, 1st ed.): Steve Goodyear Practical SharePoint 2013 Enterprise Content Management (Paperback, 1st ed.)
Steve Goodyear
R2,677 Discovery Miles 26 770 Ships in 10 - 15 working days

Practical SharePoint 2013 Enterprise Content Management is the first book to guide you through planning and designing each phase of your information life cycle with SharePoint 2013. Author and SharePoint expert Steve Goodyear walks you through how to analyze and plan enterprise content management (ECM) solutions for an effective and end-to-end information design based on your organization's needs and business requirements. Inside, you will develop a full understanding of how SharePoint 2013 manages content including identifying and understanding your organization's information within SharePoint, collaborating on transitory content, and capturing and controlling your records. You'll get practical advice and best practice instruction for each phase of the information life cycle to guide you on designing your ECM strategy and implementing your own ECM solution.You learn how to: * Apply a content life cycle model to analyze and understand your organization's information * Design your file plan with content routing rules for your SharePoint records repository * Plan and configure your eDiscovery portal and manage discovery cases * Design solutions to interface and integrate with external records management systems * Identify your organization's information security requirements * Design content types and implement an enterprise content type hub to organize your information Practical SharePoint 2013 Enterprise Content Management is for you if you are a SharePoint architect, administrator, consultant, or project manager, and you implement SharePoint solutions that relate to one or more aspects of the information life cycle involved with ECM.What you'll learn * Apply a content life cycle model to analyze and understand your organization's information * Plan and configure your SharePoint 2013 enterprise eDiscovery portal and manage discovery cases * Design your file plan with content routing rules for your SharePoint records repository * Design solutions to interface and integrate with external records management systems * Design content types and implement an enterprise content type hub to categorize and organize your information * Identify your organization's information security requirements Who this book is for Practical SharePoint 2013 Enterprise Content Management is for you if you are a SharePoint architect, administrator, consultant, or project manager, and you implement SharePoint solutions that relate to one or more aspects of the information life cycle involved with ECM. This book is also for you if you are an enterprise architect or a records manager and you want to learn how ECM fits in SharePoint. This book is definitely for you if you want to learn how to analyze, design, and implement an ECM solution on SharePoint 2013.

Facing ICT Challenges in the Era of Social Media (Paperback, New edition): Zoran Levnajic Facing ICT Challenges in the Era of Social Media (Paperback, New edition)
Zoran Levnajic
R744 Discovery Miles 7 440 Ships in 12 - 17 working days

World Wide Web is becoming an utility, not unlike electricity or running water in our homes. This creates new ways of using the web, where Social Media plays a particular role. This gives an unprecedented opportunity to study the emerging social phenomena in the virtual world. In addition, it opens new avenues for improving public services such as schooling and education. This book includes some of the latest developments in employing the information and communications technologies for examining both virtual and real-life social interactions. Investigating modern challenges such as online education, web security or organized cybercrime, this book outlines the state of the art in social applications and implications of ICT.

Microsoft Dynamics CRM API Development for Online and On-Premise Environments - Covering On-Premise and Online Solutions... Microsoft Dynamics CRM API Development for Online and On-Premise Environments - Covering On-Premise and Online Solutions (Paperback, 1st ed.)
Mark Beckner, Triston Arisawa
R1,657 Discovery Miles 16 570 Ships in 10 - 15 working days

Microsoft Dynamics CRM has a robust API that includes web services and an extensive SDK. As you develop CRM Plugins and custom integrations, you will find that there are many complexities and challenges associated with successfully interacting with this API In order to ensure that you have all of the tools necessary to achieve success with CRM development, Microsoft Dynamics CRM 2011 API Development presents the essential aspects of API development including plugin development and registration. In addition to Plugins, you will work through building out several integrations that work with both the SDK and the Web Service layer. You will also build a C# application that creates records within CRM using the API, work with Scribe Online for integration and migration, design reports that read data from CRM using FetchXML, and interact with the OData REST service using JScript. Once you've worked through the various topics presented, you will find that you will have the advanced skills required for working with CRM 2011 Online and On Premises. What you'll learn Learn to develop, test, and deploy CRM Plugins Create custom integrations using the CRM API Create applications that interface with the SDK and CRM Web Services Use JScript to read and write data using the OData REST service Design SSRS reports that interact with CRM using FetchXML Who this book is for Experienced Microsoft Dynamics CRM developers new to version 2011, and all CRM developers new to Microsoft Dynamics CRM. Also for C# developers wanting to learn Microsoft Dynamics CRM.

Enterprise Applications Administration - The Definitive Guide to Implementation and Operations (Paperback): Jeremy Faircloth Enterprise Applications Administration - The Definitive Guide to Implementation and Operations (Paperback)
Jeremy Faircloth
R1,166 R1,048 Discovery Miles 10 480 Save R118 (10%) Ships in 12 - 17 working days

"Enterprise Applications Administration" prepares you for the full breadth of work associated with administering large enterprise applications. This book provides essential information on tasks such as operating systems administration, network design, system architecture, project planning, working within a team, protecting the network, and how to keep applications up and running. The book effectively bridges the gap between what is taught in the technology-specific literature and the real world of enterprise application administrators.
Provides a general understanding of all key knowledge areas needed by enterprise application administratorsBridges the gap between technology-specific literature and the actual work being performed by enterprise application administratorsShows how to define and standardize processes and documentation to make enterprise application administration easier and more consistent

Pro SharePoint 2013 Branding and Responsive Web Development (Paperback, 1st ed.): Oscar Medina, Kanwal Khipple, Rita Zhang,... Pro SharePoint 2013 Branding and Responsive Web Development (Paperback, 1st ed.)
Oscar Medina, Kanwal Khipple, Rita Zhang, Eric Overfield, Chris Beckett, …
R1,461 Discovery Miles 14 610 Ships in 10 - 15 working days

Pro SharePoint 2013 Branding and Responsive Web Development is the definitive reference on the technologies, tools, and techniques needed for building responsive websites and applications with SharePoint 2013. The book focuses on solutions that provide the best browser experience for the myriad of devices, browsers, and screen orientations and resolutions. Web technology has changed considerably in the past few years. Microsoft has embraced the new generation of open standards represented by HTML5 and JavaScript, and these changes are represented in a fundamental shift in how SharePoint 2013 supports web content management and publishing. Authors Eric Overfield, Oscar Medina, Kanwal Khipple, and Rita Zhang join forces to dive into the new features and capabilities provided by SharePoint 2013 and combine them with the latest techniques in responsive web design and development to demonstrate how to build modern and progressive websites and applications. Pro SharePoint 2013 Branding and Responsive Web Development covers the following technologies: SharePoint 2013 Server Edition Office 365 SharePoint Online Expression Blend 2013 Napa Tools for Office and SharePoint Development Visual Studio 2012 HTML5 and CSS3 JavaScript, JQuery, JQuery UI, Modernizr, and the Bootstrap Framework SharePoint 2013 Client Object Model

Pro SharePoint 2013 Administration (Paperback, 2nd ed.): Robert Garrett Pro SharePoint 2013 Administration (Paperback, 2nd ed.)
Robert Garrett
R1,326 R1,093 Discovery Miles 10 930 Save R233 (18%) Ships in 10 - 15 working days

Pro SharePoint 2013 Administration is a practical guide to SharePoint 2013 for intermediate to advanced SharePoint administrators and power users, covering the out-of-the-box feature set and capabilities of Microsoft's collaboration and business productivity platform. SharePoint 2013 is an incredibly complex product, with many moving parts, new features, best practices, and "gotchas." Author Rob Garrett distills SharePoint's portfolio of features, capabilities, and utilities into an in-depth professional guide-with no fluff and copious advice-that is designed from scratch to be the manual Microsoft never wrote. Starting with a detailed deployment and initial configuration walkthrough, the book covers all major feature areas, including document management, social computing, metadata management, and administration. You'll also learn about planning for capacity, backup administration and disaster recovery, business intelligence, monitoring, and more. Unlike other books, Pro SharePoint 2013 Administration covers all elements of the product, but has a specific emphasis on features new and enhanced in the 2013 release. Pro SharePoint 2013 Administration is the only book you'll need as you set out to deploy and administer SharePoint 2013.

Practical SharePoint 2013 Governance (Paperback, 1st ed.): Steve Goodyear Practical SharePoint 2013 Governance (Paperback, 1st ed.)
Steve Goodyear
R1,391 Discovery Miles 13 910 Ships in 10 - 15 working days

Practical SharePoint 2013 Governance is the first book to offer practical and action-focused SharePoint governance guidance based on consulting experiences with real organizations in the field. It provides the quintessential governance reference guide for SharePoint consultants, administrators, architects, and anyone else looking for actual hands-on governance guidance. This book goes beyond filling in a governance document template and focuses entirely on actions to take and behaviors to adopt for addressing real-world governance challenges. Walks you through how to define what SharePoint offers and who is involved Offers key governance strategies for you to adopt or advise to your customers Provides real-world examples that apply each governance concept to an actual scenario

SharePoint 2013 User's Guide - Learning Microsoft's Business Collaboration Platform (Paperback, 4th ed.): Anthony... SharePoint 2013 User's Guide - Learning Microsoft's Business Collaboration Platform (Paperback, 4th ed.)
Anthony Smith
R1,710 R1,360 Discovery Miles 13 600 Save R350 (20%) Ships in 10 - 15 working days

Microsoft SharePoint 2013 provides a collection of tools and services you can use to improve user and team productivity, make information sharing more effective, and facilitate business decision--making processes. In order to get the most out of SharePoint 2013, you need to understand how to best use the capabilities to support your information management, collaboration, and business process management needs. The SharePoint 2013 User's Guide is designed to provide you with the information you need to effectively use these tools. Whether you are using SharePoint as an intranet or business solution platform, you will learn how to use the resources (such as lists, libraries, and sites) and services (such as publishing, workflow, and policies) that make up these environments. In the fourth edition of this bestsellingbook, authors Seth Bates and Tony Smith walk you through the components and capabilities that make up a SharePoint 2013 environment. Their expertise shines as they provide step-by-step instructions for using and managing these elements, as well as recommendations for how to best leverage them.As a reader, you'll then embrace two common SharePoint uses, document management and project information management, and walk through creating samples of these solutions, understanding the challenges these solutions are designed to address and the benefits they can provide. The authors have brought together this information based on their extensive experience working with these tools and with business users who effectively leverage these technologies within their organizations. These real-world practices were incorporated into the writing of this book to make it easy for you to gain the knowledge you need to make the most of the product. Pick up a copy of the SharePoint 2013 User's Guide today.What you'll learn * How to use common SharePoint resources like lists, libraries, and sites * When and how workflows can control the flow and action of content * How to create policies for SharePoint information management and control * The knowledge you need to build and manage intranet and business process solutions * and much more Who this book is for Whether you have not yet used SharePoint at all, have used previous versions, have just started using the basic features, or have been using it for a long of time, this book provides the skills you need to work efficiently with the capabilities SharePoint 2013 provides.

Agile User Experience Design - A Practitioner's Guide to Making It Work (Paperback, New): Diana Brown Agile User Experience Design - A Practitioner's Guide to Making It Work (Paperback, New)
Diana Brown
R871 Discovery Miles 8 710 Ships in 12 - 17 working days

Being able to fit design into the Agile software development processes is an important skill in today s market. There are many ways for a UX team to succeed (and fail) at being Agile. This book provides you with the tools you need to determine what Agile UX means for you. It includes practical examples and case studies, as well as real-life factors to consider while navigating the Agile UX waters. You ll learn about what contributes to your team s success, and which factors to consider when determining the best path for getting there. After reading this book, you ll have the knowledge to improve your software and product development with Agile processes quickly and easily.


Includes hands on, real-world examples to illustrate the successes and common pitfalls of Agile UX
Introduces practical techniques that can be used on your next project
Details how to incorporate user experience design into your company's agile software/product process"

Practical SharePoint 2010 Information Architecture (Paperback, 1st ed.): Ruven Gotz Practical SharePoint 2010 Information Architecture (Paperback, 1st ed.)
Ruven Gotz
R1,248 Discovery Miles 12 480 Ships in 10 - 15 working days

Practical SharePoint 2010 Information Architecture is a guide and tool set for planning and documenting the scope, navigational taxonomy, document taxonomy, metadata, page layouts and workflows for a successful SharePoint 2010 project. If you have been tasked with delivering an intranet for collaboration, document management or as a corporate portal, your only chance for success is to get all of these elements right, and then to make sure that you and your stakeholders are all on the same page. SharePoint 2010 can be dangerous to your career: Expectations are often set very high, and not enough time is invested in understanding how those expectations can be met. Many SharePoint 2010 projects fail to meet their initial goals. Practical SharePoint 2010 Information Architecture arms you with proven tools that will help you to ensure that there is an agreement on the goals and scope, and how to then efficiently design your taxonomies.With author Ruven Gotz' work (with contributions from Michal Pisarek and Sarah Haase) at your side, You will learn how to educate your users on what metadata is and why it is important so you can build SharePoint 2010 solutions that exceed the expectations of your users. This book: Gives you practical approaches that have been proven in the field Explains how to use visual mind mapping tools and diagramming tools that provide clarity to all stakeholders Gives you techniques on how to teach and motivate your users for adoption and success What you'll learn Understand metadata and how to explain it to your stakeholders Plan and run requirements gathering workshops Apply mind mapping techniques for designing navigation Run taxonomy workshops that result in practical information architecture Map process workflows and practical approaches for real-world implementation Build practical and lightweight governance and adoption plans Who this book is for

Practical SharePoint 2010 Information Architecture is not just for people whose job title is information architect. It is also for business analysts, project managers, IT managers, or business managers who have been tasked with delivering a SharePoint 2010 solution. Taking the lead on a SharePoint 2010 project can be very difficult because it is such a large platform, and there is so much conflicting information available. This book is for people who need a guide that has an end-to-end approach that will carry them through the entire planning and design process. Table of Contents Preparing for Successful Outcomes Introduction to Mind Mapping The Magic of Metadata Site Navigation and Structure Wireframing for SharePoint Complexity, Wickedness and Dialogue Mapping Business Process Mapping The Art of Creating Business Process Solutions Success with Search Governance, Adoption and Training Building Environments for Testing/Prototyping in the Cloud Conclusion

Practical SharePoint 2010 Branding and Customization (Paperback, 1st ed.): Erik Swenson Practical SharePoint 2010 Branding and Customization (Paperback, 1st ed.)
Erik Swenson
R1,227 R994 Discovery Miles 9 940 Save R233 (19%) Ships in 10 - 15 working days

With Practical SharePoint 2010 Branding and Customization, SharePoint branding expert Erik Swenson cuts through the fluff and discusses accessible, easy-to-understand consulting and processes to create esthetically pleasing, highly usable branded and customized SharePoint websites, both internally and externally. Designed to be a quick reference, how-to guide that lets you dive straight into the task at hand, you'll find this book's attention to detail and pragmatism make it an attractive companion during your branding experience. SharePoint 2010 deployments are more common than ever, as is the desire to make the environment branded and attractive to both internal and external clients. However, since SharePoint is more than just a collection of web pages, customizing the look and feel and completing the process of branding the platform itself is complex and requires a knowledge of web development, web design techniques, and a familiarity with SharePoint administration--a curious niche, to be sure.And sometimes, you just need to make quick fixes, while at other times, building an entirely customized and branded environment is a multi-step process with lots of stakeholder buy-in and development time required. Whether you're interested in applying just a touch of style to a team site, or you're branding a public-facing Fortune 500 website based on SharePoint, Practical SharePoint 2010 Branding and Customization is the only book you'll need to quickly, easily, and efficiently brand and customize your environment. Bonus: Includes the SharePoint 2010 Branding Starter Kit This kit has everything you need to jumpstart successful and compelling designs. The kit includes a layered Adobe Photoshop file of a SharePoint 2010 site, two pre-built visual design examples, and a Visual Studio solution you can use to deploy either of the designs included. This starter kit is specifically prepared to save you substantial time kicking off your SharePoint branding project and to minimize potential roadblocks. These branding tools would cost you as much as $500 if purchased separately, but they're included with the purchase of this book at no additional charge Get started today.What you'll learn * Plan for branding projects, including creating wireframes and creative mockups as well as gathering requirements and estimation * Use cascading style sheets (CSS), master pages, page layouts, web parts and XSLT to customize branding * Deploy SharePoint branding to production servers using solution packages (WSP) Who this book is for This book is for anyone who works within SharePoint sites and wants to make changes to how those sites look, whether they're minor changes or wholesale branding and customization efforts. Table of Contents * Introduction to SharePoint 2010 Branding * Overview of UX/Branding Process * Gathering Branding Requirements * Creating the Visual Design * Setting Up Your Development Environment * Building the Design * Testing the Visual Build * Tips and Tricks * Tools and Resources Appendix CSS Reference Guide

ISSE 2011 Securing Electronic Business Processes 2012 - Highlights of the Information Security Solutions Europe 2011 Conference... ISSE 2011 Securing Electronic Business Processes 2012 - Highlights of the Information Security Solutions Europe 2011 Conference (Paperback, 2011 ed.)
Norbert Pohlmann, Helmut Reimer, Wolfgang Schneider
R1,514 Discovery Miles 15 140 Ships in 10 - 15 working days

This book presents the most interesting talks given at ISSE 2011 - the forum for the inter-disciplinary discussion of how to adequately secure electronic business processes. The topics include: - Cloud Computing & Enterprise Security Services - Awareness, Education, Privacy & Trustworthiness - Smart Grids, Mobile & Wireless Security - Security Management, Identity & Access Management - eID & eGovernment - Device & Network Security Adequate information security is one of the basic requirements of all electronic business processes. It is crucial for effective solutions that the possibilities offered by security technology can be integrated with the commercial requirements of the applications. The reader may expect state-of-the-art: best papers of the Conference ISSE 2011.

CRM Fundamentals (Paperback, 1st ed.): Scott Kostojohn, Brian Paulen, Mathew Johnson CRM Fundamentals (Paperback, 1st ed.)
Scott Kostojohn, Brian Paulen, Mathew Johnson
R1,329 Discovery Miles 13 290 Ships in 10 - 15 working days

CRM Fundamentalsis a critical and comprehensive resource for executives and project leaders tasked with managingcustomer relationship management (CRM)initiatives. It provides an introduction to CRM and how it delivers value to organizations, and describes the process to build and execute a CRM roadmap successfullyincluding identifying goals, lining up the right people, planning projects, choosing software packages and consultants, managing the initial CRM implementation, and maintaining and evolving the program over time. Written by senior CRM consultants, CRM Fundamentalsincludes plenty of detailed, useful advice to help you get the most value from your CRM investments and to avoid common pitfalls associated with CRM. What you'll learn The real issues surrounding implementation of CRM Processes, procedures and planning to make it work and on time An agile approach to creating a working CRM system Software and hardware suggestions for all levels of CRM implementation

Based on years of implementing CRM systems, the authors know the keys to success, the issues that can create problems and the steps needed to ensure the success of the project. Who this book is for

This book is perfect for executives interested in launching a new CRM program or managing and evolving an existing one.CRM Fundamentals will also benefit project managers leading CRM system selection or implementation projects. Table of Contents Introduction Components of CRMSuccess Building a CRM Roadmap Evaluating Software and Consultants Planning the Initial CRM Implementation Executing the Initial CRM Implementation Maintaining and Evolving CRM

Pro SharePoint Designer 2010 (Paperback, 1st ed.): Steve Wright, David Petersen Pro SharePoint Designer 2010 (Paperback, 1st ed.)
Steve Wright, David Petersen
R1,149 R945 Discovery Miles 9 450 Save R204 (18%) Ships in 10 - 15 working days

SharePoint 2010 offers developers, designers, and users a sophisticated intranet, web application, and Internet site platform. But until now, SharePoint users have had to painfully edit code or seek developer assistance to customize more than just the most minor parts of their sites. All of that has changed with SharePoint Designer 2010. Gain complete control and enhance your SharePoint sites with a depth not previously possible using this book.Pro SharePoint Designer 2010 isyour soup-to-nuts reference for unlocking the power of SharePoint Designer.
Covering everything you'll need to know to create custom, rich SharePoint experiences, Pro SharePoint Designer 2010 is a masterful guide to getting the most from this powerful application quickly and easily.
This book starts with a fast-paced introduction to the 2010 version of the SharePoint Designer solution, including an overview of its features and capabilities. Then, the authorsdemonstrate those tools inaction in a practical, results-oriented way, showing you howto vastly improve the functionality, fit and finish of your SharePoint sites. With Pro SharePoint Designer 2010 at hand, you'll master the customization of the end user's completeSharePoint 2010 experience and be on your way to enhancing your sites in no time. What you'll learn How to create and edit master pages and page layouts How to make, customize and enhance libraries and lists How to exercise granular control of site permissions on all SharePoint 2010 objects How to enhance the look and feel of forms, library views, and more, through CSS styles and themes How to connect SharePoint to databases, web applications, line-of-business (LOB) programs, and more How to integrate InfoPath for automated form handling and control How to create and manage web parts How to further customize SharePoint using JavaScript and Silverlight Who this book is for

This book is for end users, administrators, and novice developers with some coding experience, and anyone else who wants to create custom, rich SharePoint experiences quickly and easily. More advanced users will find the client-side programming material helpful as well. Table of Contents A Quick Guide to SharePoint Designer Editing Pages Using SharePoint to Store Data Managing Web Parts Displaying Data Styles and Themes Managing Publishing Sites Advanced Site Customizations Client-Side Programming Consuming External Data Using InfoPath Forms Automating with Workflows

PowerPivot for Business Intelligence Using Excel and SharePoint (Paperback, 1st ed.): Barry Ralston PowerPivot for Business Intelligence Using Excel and SharePoint (Paperback, 1st ed.)
Barry Ralston
R1,248 Discovery Miles 12 480 Ships in 10 - 15 working days

PowerPivot comprises a set of technologies for easy access to data mining and business intelligence analysis from Microsoft Excel and SharePoint. Power users and developers alike can create sophisticated, online analytic processing (OLAP) solutions using PowerPivot for Excel, and then share those solutions with other users via PowerPivot for SharePoint. Data can be pulled in from any of the leading database platforms, as well as from spreadsheets and flat files PowerPivot for Business Intelligence Using Excel and SharePointis your key to mastering PowerPivot. The book takes a scenario-based approach to showing you how to collect data, to mine that data through insightful analysis, and to draw conclusions that drive business performance. Each chapter in the book is focused on a specific challenge that you'll encounter when using PowerPivot. Each chapter takes you through a solution technique that's been proven in the real world. Covers the leading technology for bringing data analytics to the desktop Presents real-world solutions to real-world scenarios Written by a Microsoft Virtual Technical Specialist (VTS) for business intelligence What you'll learn Install and verify the PowerPivot software Integrated existing, available data to deliver business intelligence Leverage Time Intelligence to report change over time Write Data Analysis Expressions (DAX) to create custom measures Identify and implement solutions for role-playing dimensions Recognize and work-around PowerPivot's missing features Who this book is for

PowerPivot Solutions for Excel and SharePoint is aimed at information workers and data analysts who typically use Excel to drive business decisions. The book shows how you can apply PowerPivot to problems typically addressed through complicated and arcane spreadsheet techniques. Business people without the time and interest in learning Excel arcane will especially appreciate how PowerPivot enables them to easily create models and perform analysis far in advance of anything they could do using Excel alone. Table of Contents Getting Started with PowerPivot for Excel Hello World, PowerPivot Style Combining Data Sources Data Analysis Expressions A Method to the Madness Installing PowerPivot for SharePoint Collaboration, Version Control, and Management PowerPivot As a Data Source PowerPivot and SQL Server Reporting Services PowerPivot and Predictive Analytics Tips, Tricks, and Traps

SharePoint 2010 as a Development Platform (Paperback, 1st ed.): Joerg Krause, Martin D. Ring, Christian Langhirt, Bernd Pehlke,... SharePoint 2010 as a Development Platform (Paperback, 1st ed.)
Joerg Krause, Martin D. Ring, Christian Langhirt, Bernd Pehlke, Alexander Sterff, …
R1,595 R1,333 Discovery Miles 13 330 Save R262 (16%) Ships in 10 - 15 working days

SharePoint is gaining recognition as a full-fledged application server with many features and enhancements that specifically allow non-developers to create sophisticated intranet sites. However, with the 2010 release, Microsoft's SharePoint increasingly becomes a compelling development platform. The strong application programming interface (API), its highly extensible nature, and its foundation on the underlying .NET Framework all generate the perfect storm to make it one of the most powerful web development platforms available.

However, with power comes complexity. The wide range of usage scenarios make it difficult for developers to grasp the full ability of this next-generation platform. This book takes an in-depth, all-encompassing approach to programming concepts, the extensibility interfaces, and how to embrace SharePoint as a toolkit full of features available to web developers.Take an in-depth look into the internals of SharePoint. Create sophisticated applications using SharePoint controls and databases. Understand the API and use in conjunction with ASP.NET to extend SharePoint.

SharePoint is more than a portal and more than an intranet. Harness its capabilities and put it to work for you. What you'll learn The hierarchy of SharePoint's API How to create rich, extensible, and broad SharePoint applications How to use SharePoint's internals How to approach SharePoint as an open toolkit rather than a closed, intranet-only model How to take advantage of SharePoint's extensibility and customize its behavior Who this book is for

This book is for ASP.NET developers who want to create applications using SharePoint as a platform. It's also for users of SharePoint Designer that want to professionalize their development work. Table of Contents Developer Basics Architecture Accessing the API Data Access External Data Access Web Parts Templates Application Techniques Solution Deployment Extending the User Interface Using Web Controls Client Programming Integrating Silverlight Integrating Charts and Maps Forms Services and InfoPath Workflows Administrative Tasks Enterprise Features

Genetic Algorithms and Machine Learning for Programmers (Paperback): Frances Buontempo Genetic Algorithms and Machine Learning for Programmers (Paperback)
Frances Buontempo
R1,233 R761 Discovery Miles 7 610 Save R472 (38%) Ships in 12 - 17 working days

Self-driving cars, natural language recognition, and online recommendation engines are all possible thanks to Machine Learning. Now you can create your own genetic algorithms, nature-inspired swarms, Monte Carlo simulations, cellular automata, and clusters. Learn how to test your ML code and dive into even more advanced topics. If you are a beginner-to-intermediate programmer keen to understand machine learning, this book is for you. Discover machine learning algorithms using a handful of self-contained recipes. Build a repertoire of algorithms, discovering terms and approaches that apply generally. Bake intelligence into your algorithms, guiding them to discover good solutions to problems. In this book, you will: Use heuristics and design fitness functions. Build genetic algorithms. Make nature-inspired swarms with ants, bees and particles. Create Monte Carlo simulations. Investigate cellular automata. Find minima and maxima, using hill climbing and simulated annealing. Try selection methods, including tournament and roulette wheels. Learn about heuristics, fitness functions, metrics, and clusters. Test your code and get inspired to try new problems. Work through scenarios to code your way out of a paper bag; an important skill for any competent programmer. See how the algorithms explore and learn by creating visualizations of each problem. Get inspired to design your own machine learning projects and become familiar with the jargon. What You Need: Code in C++ (>= C++11), Python (2.x or 3.x) and JavaScript (using the HTML5 canvas). Also uses matplotlib and some open source libraries, including SFML, Catch and Cosmic-Ray. These plotting and testing libraries are not required but their use will give you a fuller experience. Armed with just a text editor and compiler/interpreter for your language of choice you can still code along from the general algorithm descriptions.

Building the SharePoint User Experience (Paperback, 1st ed.): Bjorn Furuknap Building the SharePoint User Experience (Paperback, 1st ed.)
Bjorn Furuknap
R1,011 R836 Discovery Miles 8 360 Save R175 (17%) Ships in 10 - 15 working days

The SharePoint user experience is critical in application architecture and user acceptance. Using tools available to all developers, Building the SharePoint User Experience will show you how to rebuild a SharePoint site, taking it all the way from the default outofthebox experience to your very own customized user experience.

Along the way you will receive a solid understanding of the SharePoint architecture that will enable you to take full advantage of the capabilities of SharePoint as a platform. This will allow you to tailor the SharePoint user experience to increase the value of solutions and to work more effectively with projects. And that, of course, leads to successful SharePoint solutions in your business that your users are happy to accept and use. What you'll learn Learn the tools needed to create effective and highly tailored user interfaces and experiences. Dissect an outofthebox site to learn how every user experience element is built. Master the core functions of sites, lists, content types, and fields. Build a site from scratch using tools available to everyone. Speed up development time by using little known tips and tricks. See how new skills can be applied to everyday tasks with simple exercises. Who this book is for

This book is for SharePoint developers who want to learn how to work with designers and other developers to create custom and tailored user experiences, including custom forms, content types, lists, fields, pages, and navigation that will better match your project's requirements. This is not a book for graphic designers--you'll find no Photoshop tips here Table of Contents Checking Your Gear for Departure Taking a Crash Course in XML Exploring Feature Basics and Not-So Basics Excavating the Site Evolving the Default User Experience What Lurks in the Forest of Lists? Encountering the Monsters in the Cave The Liquid Nitrogen of SharePoint Strolling Through Fields of Gold Intermission: The Mentality of a SharePoint Developer Starting Field Creating Your First Content Factory Accounting Gone Haywire Pages and Pages of Fun Our Empire United

Resistance to Anti-CD20 Antibodies and Approaches for Their Reversal, Volume 2 (Hardcover): William Chi Shing Cho Resistance to Anti-CD20 Antibodies and Approaches for Their Reversal, Volume 2 (Hardcover)
William Chi Shing Cho
R3,578 Discovery Miles 35 780 Ships in 12 - 17 working days

Resistance to Anti-CD20 Antibodies and Approaches for Their Reversal presents in-depth content written by international experts in the study of resistance to anti-CD20 antibodies and approaches for their reversal. Anti-CD20 antibodies are used to achieve B cell depletion and are developed to treat B cell proliferative disorders, including non-Hodgkin’s lymphoma and chronic lymphocytic leukemia. In the past two decades, anti-CD20 antibodies have revolutionized the treatment of all B cell malignancies, however, there are patients that fail to respond to initial therapy or relapse sooner. This book explores new and existing avenues surrounding Anti-CD20 antibodies. In recent years, several next-generation anti-CD20 therapies have been developed but predicting and reversing resistance is still a challenging task. These areas are being actively studied as they represent a potential to improve anti-CD20 therapies and are discussed thoroughly in the book. It is a valuable resource for researchers, students and member of the biomedical and medical fields who want to learn more about resistance to anti-CD20 antibodies and their reversal.

Success with Microsoft Dynamics CRM 4.0 - Implementing Customer Relationship Management (Paperback, 1st ed.): Aaron Yetter,... Success with Microsoft Dynamics CRM 4.0 - Implementing Customer Relationship Management (Paperback, 1st ed.)
Aaron Yetter, Justin Mathena, Hoss Hostetler
R933 R771 Discovery Miles 7 710 Save R162 (17%) Ships in 10 - 15 working days

Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management is aimed at readers who are interested in understanding how to successfully implement Microsoft Dynamics CRM 4.0 within their projects. It is intended as an implementation roadmap for the business and technical representatives leading or engaged in a project.

The book covers the capabilities of Microsoft Dynamics CRM, both in the traditional functional areas of sales, marketing, and service and as an applications framework for XRM deployments. The book demonstrates CRM best practices for design, configuration, and development. Through realworld solutions and exercises, you will be given the confidence and expertise to deliver an implementation that provides longterm success for your organization.

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