The "Top 25 Insurance KPIs of 2011-2012" report provides insights into the state of insurance performance measurement today by listing and analyzing the most visited KPIs for this industry on smartKPIs.com in 2011. In addition to KPI names, it contains a detailed description of each KPI, in the standard smartKPIs.com KPI documentation format, that includes fields such as: definition, purpose, calculation, limitation, overall notes and additional resources. This product is part of the "Top KPIs of 2011-2012" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. SmartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples, representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2011 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Why does it seem that even if we heed all the advise floating around about how to build wealth, we never seem to get ahead? Its because most of us tackle wealth-building the way Wall Street wants us to - not the way that makes the most sense for us. Guys like Warren Buffet invest sensibly - why don't we - or why can't we? We can. And it starts by plugging the holes that suck money from us. Only then should we turn our attention to how to grow our money. Rigged suggests there are only three ways to fail at wealth-building. Then shows us how to avoid all three. The outcome is wealth that is not at risk of loss due to market gyrations; wealth that is not subject to taxation - ever; and wealth that doesn't come at the high cost of hidden fees and commissions. But beware. The strategies and positions offered up in Rigged - while logical and verifiable - require that we toss out what the world has been filling our heads with for the last generation. Want a pathway to financial success that's not full of Wall Street potholes? Read on.

The Patient Protection and Affordable Care Act is the most significant overhaul to health care industry in decades. It includes unprecedented reforms to the American health care system. The implementation of this new health care law, otherwise known as Obamacare is at the height of concern for many who still don't understand its implications. Among the sea of new information to sift through, there are also misconceptions about the expectations and implementations of this law. Whether you need health coverage or have it already you may be concerned about the new regulations and how they will affect you. Many low to middle income Americans will have access to more affordable health insurance but those making above 400% of the federal poverty will likely pay more. Although the law has been rolled out over several years, the most notable changes take effect in January of 2014. Included in these changes are rights and protections for you, the consumer. These protections, do not apply to every insurance policy equally. This guide is designed to help you navigate the changes in policies and the new requirements for individuals and businesses. We'll explain the changes being implemented and you'll discover if you qualify for reduced premiums, what will happen if you select not to purchase health care, and how to make compare plans and policies in your state.

"Commercial Insurance Claim Secrets Revealed is Russell D. Longcore's follow-up book to his Top Selling book "Insurance Claim Secrets Revealed." This new book concentrates on commercial insurance claims, and shows you how to take control of your commercial insurance claims, and collect thousands more dollars in your claim settlements Russell D. Longcore release his first book, "Insurance Claim Secrets Revealed" in June 2007. By October 2007, the book had reached the Number One Position for insurance claims books at Amazon. It has remained in the #1 position every month continuously to this very day in 2012..nearly FIVE YEARS AT THE TOP The book is also the #1 book on insurance claims for the most general search term "Insurance." "Commercial Insurance Claim Secrets Revealed is the best book you can own on the strategies YOU need to use to get the insurance companies to pay you ALL the money you are entitled to collect when you have a commercial claim. Wouldn't you agree that nothing else matters about insurance other than getting the claim PAID IN FULL? In this book, you will learn: - The games and scams insurance companies use to cut costs and keep claim payments at the lowest amounts possible - When it's the right time to use an attorney - How you can take control of your claim, and not allow the insurance company or claims adjuster to control YOU - What a Public Adjuster is, and the valuable help you can get from Public Adjusters - That the insurance adjuster is NOT there to help YOU - and much more You will learn: - Insider tips about the Commercial Package policies that might save your business - Why Liability Insurance can be more important than Property coverage - Business Income claims can make you or break you. Learn how to win - About Diminished Value on automobiles, and how it can cost you THOUSANDS if you don't fight - Inland Marine coverage: You can't live without it - The Co-Insurance Clause: Miss this and lose untold thousands at claim time - Hopelessly deadlocked with the insurance company? Win with the Appraisal Clause - Using The Unfair Claims Practices statutes to protect yourself and WIN - And so much more Ask yourself these questions: Do you carry a spare tire and jumper cables in the trunk of your car? Do you have a toolbox at home? Have you ever bought a book or read an article that showed you how to fix something? Do you own a first aid kit? Do you have a fire extinguisher or smoke alarms in your home? Why would you do ANY of those things? Answer: So you are prepared BEFORE something bad happens. READ THIS BOOK BEFORE SOMETHING BAD HAPPENS TO YOU READ THIS BOOK AFTER SOMETHING BAD HAPPENS TO YOU, TO KEEP IT FROM GETTING WORSE This book should be on the desk of every CEO and CFO in America.

The Federal Housing Administration (FHA) insures home mortgages made by private lenders against the possibility of borrower default. If the borrower does not repay the mortgage, FHA pays the lender the remaining principal amount owed. By insuring lenders against the possibility of borrower default, FHA is intended to expand access to mortgage credit to households, such as those with smaller down payments or below-average credit histories, who might not otherwise be able to obtain a mortgage at an affordable interest rate or at all. FHA also traditionally plays a countercyclical role in the mortgage market. In other words, it generally insures more mortgages during periods when lenders and private mortgage insurers tighten their lending standards and reduce activity in response to market conditions, and it generally insures fewer mortgages at times when lenders and private mortgage insurers make mortgage credit more easily available. When an FHA-insured mortgage goes to foreclosure, the lender files a claim with FHA for the remaining amount owed on the mortgage. Claims on FHA-insured loans have traditionally been paid out of an account, known as the Mutual Mortgage Insurance Fund (MMI Fund), that is funded through fees paid by borrowers, rather than through appropriations. However, if FHA were ever unable to pay claims that it owed, it can draw on permanent and indefinite budget authority with the U.S. Treasury to pay those claims without additional congressional action. In recent years, increased default and foreclosure rates, as well as economic factors such as falling house prices, have contributed to an increase in expected losses on FHA-insured loans. This increase in expected losses has put pressure on the MMI Fund and reduced the amount of resources that FHA has on hand to pay for additional, unexpected future losses. This has led to concern that FHA may need to draw on its permanent and indefinite budget authority for funds from Treasury to hold in reserve to pay for these higher expected future losses, or, eventually, to pay insurance claims. An annual actuarial review of the MMI Fund released in November 2012 showed that, according to current estimates, FHA does not currently have enough funds on hand to cover all of its expected future losses on the loans that it currently insures. The results of this actuarial review heightened concerns that FHA could need funds from Treasury. However, whether FHA actually needs to draw funds from Treasury would be determined as part of the annual budget process, not by the actuarial review. FHA faces an inherent tension between protecting its financial health and fulfilling its mission of expanding access to mortgage credit. In addition, the share of mortgages insured by FHA has increased in the past several years as the availability of mortgage credit has tightened, further contributing to this tension. FHA has recently proposed or implemented a number of changes to its single-family mortgage insurance program that are intended to minimize risk to the MMI Fund while still allowing FHA to support the mortgage market and expand access to affordable mortgages. These changes have included increasing the fees that it charges to borrowers for insurance, modifying its underwriting criteria, and taking steps to increase oversight of lenders who make FHA-insured loans. While many of these changes were made administratively by FHA, some involved congressional action. Congress has also weighed additional changes to FHA's programs, and has considered additional legislation aimed at protecting the financial health of the MMI Fund. An example of such a bill is the FHA Emergency Fiscal Solvency Act of 2012 (H.R. 4264), which passed the House of Representatives during the 112th Congress. An identical bill (S. 3678) has been introduced in the Senate.

Retirement Preservation: a substantial amount of money is positioned in wealth-building tools that will not decrease in value if the stock market goes down and will lock in gains when the stock market goes up. Your retirement planning and wealth preservation goals are inextricably tied together. The financial strategies you have in place today impact both your present lifestyle and the one you envision for the future. Both require a comprehensive understanding of your personal goals. This platform includes strategies to develop a Tax-free retirement income and ways to assure flexibility, growth, and no principal risk. These methods can be used to build your retirement, provide for college tuition, generate additional savings and other uses. Your successful financial survival plan requires careful planning. If you don't know what you are planning for, then you might not get what you want. "Plan your work and work your plan." Easy to read, easy to implement plans that will exceed traditional methods.

Are you the Risk Manager or Patrol Director of a ski resort? Are you confronted with how to lead the competition; provide a safe environment, manage risk and improve your customer's experience. The Smartphone Medic gives you a strategy by which you can improve aspects of your operation, cultivate a strong ethic around safety and risk management, minimise costs of insurance premiums, and harness the power of technology, thus reducing the impact of accidents and incidents on the ski field. Through a variety of case studies, facts, ideas and practical solutions, you will learn how to lead the competition, and improve your customers' experiences. You will also be introduced to Medic52, a smartphone application designed for easy use in challenging conditions. By improving data capture, risk management and patient handling, this app will revolutionise accident management, giving the opportunity for snow safety professionals to make our sport safer. Duncan Isaksen-Loxton, is an Australian ski patroller, Surf Lifesaver, and IT consultant, The Smartphone Medic blends his experience as a first responder with his in-depth knowledge of technology to provide realistic, everyday solutions to improving on-field care.

FEHBP is generally available to employees, annuitants, and their dependents. Eligible individuals may elect coverage in an approved health benefits plan for either individual or family coverage. For the 2013 plan year, there are about 230 different plan choices, including all regionally available options. As a practical matter, an individual's choice of plans is often limited to 10 to 15 different plans, depending on where the individual resides. While enrollees have a range of choices, they typically decide which options best match their needs, the amount of their wages they will contribute to health insurance, and how risk-averse they are to potential out-of-pocket costs. While most federal employees or annuitants reaching age 65 are automatically entitled to Medicare Part A, Medicare-eligible employees may also voluntarily choose to enroll in Medicare Part B and Part D. For individuals covered under a FEHBP plan as an annuitant, Medicare is the primary payer and FEHBP is the secondary payer. As a secondary payer, FEHBP could cover a share of Medicare deductibles and coinsurance for any services that are covered by both plans, and FEHBP would continue to reimburse for its covered services that are not covered by Medicare. FEHBP is administered by the Office of Personnel Management (OPM), which is statutorily given the authority to contract with qualified carriers offering plans and to prescribe regulations necessary to carry out the statute, among other duties. Some of OPM's additional duties include coordinating the administration of FEHBP with employing offices, managing contingency reserve funds for the plans, and applying sanctions to health care providers according to the prescribed regulations.

If your goal is to pass your insurance test the first time without the hassle of big thick study books, the Health Insurance, Iowa License Exam Manual is right for you. Every effort has been made to reduce the number of pages necessary to pass the test. The fresh format has smaller bites of information. Each exam topic is followed by multiple choice questions to reinforce your learning. Designed to stand alone or be used as a supplement, this easy to read manual is complete with a table of contents, insurance text, over 250 multiple choice practice questions, study tips and test taking tips. You will learn the exam topics needed to successfully pass your insurance test: types of policies, policy provisions, clauses, riders, social insurance, field underwriting procedures, other insurance concepts, and Iowa rules and regulations.

It is well known that migration law often imposes restrictions which severely in uence entitlement and access to social security bene ts for migrant workers. However, in the wake of new social problems created by economic globalization, new patterns of migration, and political pressures - and in an effort to make sure that countries treat each other's subjects equally and that rights to bene ts are maintained - an increasing number of countries today have entered into bilateral and multilateral social security agreements with a basis in human rights. A network of such agreements is now starting to extend over the entire globe.

Born into a humble family in Bogota, Colombia, Gonzalo Jimenez has always been motivated by his desire to be more and do more. After coming to the United States as a teenager, Gonzalo used his creativity and staunch work ethic to continue his education and start a new life in a new country. Today-still a humble man-Gonzalo is blessed with a beautiful family and one of the most successful insurance agencies in the state of Texas. Meaningful is the story of a simple man who followed his passion to build his ideal life. That life not only includes a successful career, but is a life rich with music, family and friends. Read along as Gonzalo shares his story and his heart-how he overcame adversity and conquered challenges to forge his own path and create his own future-a life filled with music, family and friends.

Most restaurant owners and partners need to start or catch up on their retirement and to have a complete exit strategy. They need control of their money. It needs to grow, not decline. The funds need to be accessible if along the way an emergency or opportunity arises. Most of all, it should be tax-free and allow a lifetime draw.

A condensed version of Jon's original book, HOW TO WIN THE HEALTH CARE GAME, this work offers notes and highlights for a quick study of the fundamentals for efficient purchase of health insurance that maximizes savings.

An indispensable survival guide for high-net-worth individuals and their advisors If you're like most high-net-worth individuals nowadays, you are underinsured, over-targeted in litigation, and dangerously exposed to risks that can profoundly jeopardize your lifestyle and rob you and your family of what they ve worked so hard to achieve. Don't risk it all for lack of basic knowledge. Read Wealth Exposed and get the practical guidance and real-world solutions you need to protect your hard-earned assets. Written by a leading national risk management expert with extensive experience advising high-net-worth individuals, Wealth Exposed alerts you to the full range of risks to which high-net-worth individuals are exposed, while schooling you in your risk management ABCs. Designed for high-net-worth individuals, their CPAs, attorneys, family office managers, and others, Wealth Exposed arms you with the knowledge and tools you need to protect yourself, or your clients, from mayhem. * Provides a framework for creating a comprehensive personal risk management strategy * Contains numerous real-life anecdotes and case studies drawn from the author's case files * Discusses insurance solutions for property, cars, jewelry, aircraft, watercraft, wine, cars, and more Read Wealth Exposed and find out what you need to know to protect your assets from risk and secure your peace of mind.

Ever dream of having the freedom to travel? Do you ever wish you had more time off? Adjuster's Life shows you how to do just that-and get paid for it to boot. Your new business as an Independent Insurance Adjuster is at your fingertips. Now, there's no need to waste time and money going to an expensive school. What you need to know, from resume to payday, is packed inside the pages of this little book. No sales gimmick or hook. Just the simple words of a seasoned adjuster penned with sweat from years of one on one field training. This manual comes not only with words, examples and web-links, but a promise to coach as you build your adjusting career. Do you want to see what it's like to ride through a storm as an adjuster? Well then, what're you waiting for? Jump in-let's roll. This business thrives in any economy, and you can too. Whether you're looking for a rewarding career or just want to become a better adjuster-this is for you.

The insurance industry has changed, consumers have changed, the competition has changed, communication has changed...BUT MOST INSURANCE AGENTS HAVE NOT With mass marketing and over $1 BILLION dollars spent on advertising last year alone by a few of the biggest players in the insurance industry, there's not a day that goes by that your clients and prospects aren't bombarded with messages from your competitors. Unfortunately, most of those messages focus on "cheap insurance," "saving money" or depict the agent as "outdated and useless." Consumers are being taught that the only difference between insurance providers is PRICE and the entire industry is being commoditized by direct writers trying to push the retail agency force into extinction Retail agents want to know how they can compete with the giants of advertising and mass marketing to keep their clients and grow their agencies. The unfortunate answer is that you simply can NOT compete in the price wars and mass marketing being done by the big industry advertisers. IF YOU TRY, YOU WILL LOSE However, you CAN beat them by communicating with your clients and prospects in ways that the big companies cannot. You CAN use the new rules of communication and new methods to reach your clients and prospects that will set you apart as THE go-to insurance advisor in your area. Agents need to break away from the price wars and commoditization and start creating experiences and relationships with their clients that are impossible to replace. You're in a fight for your agency's life. Whether you realize it or not, change in the insurance industry is going to continue at a rapid pace over the coming years. The big discounters will continue to increase their advertising and banks and other large corporations will join in to try and make the retail agent as irrelevant as possible. Consumers will rely more on the internet and social media for their research and communication with insurance companies and agents. Only the strongest agents who find new ways to communicate their value and set themselves apart will survive. You can do more than just survive, you can thrive in the coming years by becoming a 21st Century agent and using 21st Century Communication tools with your clients and prospects. You can be known in your community as an insurance expert and a trusted advisor that people seek out and want to do business with. You can learn: 1. The 3 jobs of a 21st Century agent that are vital to your success 2. Strategic ways to bring new sales to your door without having to chase them 3. How to keep clients married to your agency for life 4. How to create top of mind awareness with clients and prospects 5. The seven questions that every prospect wants to know before choosing an agent 6. How to overcome price as an objection to doing business with you 7. The 6 new rules of communication and how to use them with clients and prospects 8. 7 tools of 21st Century Communication 9. The best way to use social media with clients and prospects 10. How to set up online and social media tools and manage them in a few minutes 11. How to make old-school communication techniques new and relevant again 12. The secret to getting clients to consistently refer prospects to your agency 13. How to attract client cross-sales instead of constantly having to chase them 14. The importance of touching your clients 24 times per year and how to do it 15. The importance of a communication calendar and the formula that makes it easy 16. How to create "social influence" 17. Two easy formulas for writing communication pieces that clients want to read 18. The two most important things to concentrate your time, effort and energy on No one is going to make you grow, make you improve or make you keep up with the consumers and the insurance industry. But if you don't, it's just a matter of time before you get left behind.

You don't need to read this book, but you'll want to...
Any successful businessperson today knows you have to drive positive results to be competitive in your marketplace. You've got to continually look for ways to cut costs, improve staff efficiency, and drive higher sales.
Some of you need money to purchase new capital equipment or repair your current equipment to stay competitive. This book is filled with insights and strategies that are designed to help you do the following: Increase profitability Lower operating costs Reduce business risk that you may be totally unaware of Make you more competitive in your marketplace This book will show you how to lower the human and financial costs of your workers' compensation program which is a huge cost driver to your profitability. Specifically, it will review the policies and procedures you should have in place to accomplish the goals listed above. The book will also share with you some tools used by companies today to streamline big ticket areas, including training and claims management.
Who should read this book?
This book is designed for CEOs, CFOs, COOs, Risk Managers, HR directors, Administrators, Safety Directors and Claim Coordinators. It offers a comprehensive "holistic approach" to an integrated system to all levels of company management. Some material will speak the language C-Suite executives relate to, but there will also be material that will need to be communicated and carried out throughout your company.
Here is what this book will help you achieve.
You will take away a clear understanding of how to administer a successful workers' compensation program in your business. The book is broken down into easy manageable steps, which are all part of a system called the "PX4" process.
Here is the good news. The "PX4" process works Your company will experience fewer claims and those claims will cost you less, on average. Following the "PX4" process outlined in this book will drive better results for your company and make you more competitive in your marketplace.
Ask yourself this question.
What if you changed some business practices within your company which had the effect of adding millions of dollars to your topline sales results, put you in control and increased your profitability, would you be interested in knowing how companies are accomplishing that? If yes, read on.
The ideas revealed in Accidents Waiting to Happen provide user-friendly, turnkey, and proven strategies that will put you in control in the administration of a results-focused, successful workers' compensation program, whatever your industry.
"The concepts presented in this book are "spot on" for companies looking to become "Best in Class." If you truly want to become more competitive in your marketplace, it is important to understand from an insurance company perspective, employers considered "Best in Class" typically receive better pricing at renewal time." " Eleanor Powell-Yoder, President, Michigan Commercial Insurance Mutual"
"It is extremely important to pick partners who can truly help your company. In that regard, we are glad to have worked with Rick. I was amazed that in just eight short months, he dramatically lowered the number and severity of workers' compensation claims we typically had through the years, improving our profitability and lowering your operating costs. With his leadership, we effectively added over $13 million to our financial statement. I highly recommend you read his book." " Jim Ginas, President, Southeast Modular Manufacturing"

Let author, Kevin L. Glaser, CPCU, CIC, SCLA, ARM, AAI, AIC, ARM-P, AIS, share with you his wealth of first-hand experiences gained in his roles as insurance company adjuster, underwriter, marketing representative, risk manager, and expert witness over a period of thirty years. This revised third edition contains expanded content in most chapters, including factors affecting the price of insurance, litigation related information, comparisons of the insurance industry to the automobile industry, as well as the addition of an index and new easier-to-read book formatting. Who should read Inside the Insurance Industry - Third Edition? This book contains useful information for attorneys, new insurance company hires, risk managers, financial planners, business owners, college students taking insurance courses and individuals who purchase insurance to protect their financial well-being. Sample areas of interest to readers include: Mechanisms and processes by which insurance is sold -Identification of various distribution methods -Definitions of common industry terminology Internal workings of insurance companies -Discussion of responsibilities of departments such as marketing, claims, underwriting, policy services, audit, loss control, legal, actuary, subrogation, internal audit, product development, information technology and management Little known factors that impact insurance companies and policyholders Factors affecting the price of insurance -How to get the best insurance deal -When (and how) to make an insurance claim External resources available to assist purchasers of insurance -Consultants -Public adjusters Risk management -Risk manager essential responsibilities -Sample case study Litigation-related information What the future holds for the insurance industry This book is written in an easy-to-understand format which allows people with limited experience working with insurance to better understand many areas of insurance which were previously unknown to them. It contains just the right mix of broad and specific information. All of the above are valuable reasons to purchase Inside the Insurance Industry - Third Edition. But the #1 reason for you to buy this book is that it will save you money

The Ultimate Medicare Decision-Making formula is designed to simplify and educate readers about the seemingly complicated and confusing aspects of Medicare. It will also enable them to make swift and accurate decisions in regards to their health and prescription drug choices. Developed through thousands of hours working with new Medicare beneficiaries, this proprietary decision making process will allow you as the reader to select the right Medicare health plan for your individual health care needs, lifestyle, and budget. You'll find everything you need to know from when, where and how to apply for benefits, to the optimization of your plan from year to year. In addition to the book itself, readers will also have the ability to access audio-video tools as well as personal assistance via the internet. Finally, the consumer tips following each relevant chapter will help readers avoid common pitfalls associated with the enrollment, and plan selection of Medicare. Although designed primarily for the new Medicare enrollee, this material is relevant to anyone receiving benefits from Medicare.

THE COST OF IGNORANCE is a riveting novella by business insurance veteran Robert Phelan.The story punctures confusing insurance jargon and introduces a powerful new concept for middle-market companies: a little-known form of insurance known as Performance-Based Insurance (PBI) costs less and can save a company millions of dollars over time. The tale is told through the misadventures of Timothy Franculli, owner of a wholesale manufacturing company that is about to go broke because of escalating liability and health insurance costs. Timothy attends a conference in San Francisco where he runs into an old friend and learns about PBI, a type of insurance that could save his struggling company hundreds of thousands of dollars per year. But there is a catch. Typically, in order to qualify for PBI, a company must have a strong safety culture where worker injuries and accidents are controlled and reasonably predictable. Franculli has a lot of catching up to do after a series of employee injuries the year before caused his worker s compensation premiums to skyrocket 40 percent.

Avoid the pitfalls of setting up and managing your company's property/casualty insurance program. Know the terms of the trade:, quickly acquire concepts, and learn how to effectively and economically manage your company's insurance program - for YOU