For companies striving to meet the competitive challenges of today and tomorrow - including globalization, technology, profitability through growth, and capacity for change - the management of human resources holds the key to future success. Ulrich urges a shift of the HR professional's mentality from "what I do" to "what I deliver" and identifies four distinct roles that human resources staff must assume in order to make the transition: strategic partner, administrative expert, employee champion, and change agent. Full of examples from dozens of companies that have transformed their HR functions, Human Resource Champions provides hands-on tools that show HR professionals how they can operate in all four areas simultaneously. It offers specific recommendations for HR staff and line managers about how to establish a partnership to deliver value and make their organizations more competitive.

Creating a Winning E-Business, Second Edition illustrates the processes involved with planning, starting, and marketing a new e-business in today's environment. Four types of cases are used in this practical, entrepreneurial guide to provide a real-world approach, including a book-long running case study complimented by chapter specific real-world case studies that open and close each chapter. Additionally, case studies that feature both successful and unsuccessful ventures are found throughout the book enabling students to learn from the actions of others. A new chapter on Affiliation programs (such as Amazon.com's Associates program) is featured and all chapters are updated to reflect industry changes since the publication of the first edition.

Software project management is a crucial element in successful software and IT development, and requires students to develop an understanding of technical methodology and an appreciation of the many human factors that can play a part in software projects. The new fifth edition of Software Project Management has been fully revised and updated to help students to grasp these contrasting skills, and learn about new developments in the discipline. It provides both undergraduate and postgraduate students with a comprehensive introduction to software project management and has enjoyed a loyal following of users since the first edition published.

Textile quality assurance is the process of designing, producing, and evaluating products to determine whether or not they meet the quality level desired by a company's target market." Quality Assurance for Textiles and Apparel, "2nd Edition, reflects the industry's best practices for providing products of a consistent quality that meet customers' needs. With updated information on technological advances and globalization, this 2nd Edition emphasizes the importance of incorporating product quality measures from the merchandising and design stages all the way through production, delivery, and retailing.

Consumer Behaviour second edition covers the essential concepts of a subject that straddles both marketing and industrial psychology. The textbook focuses on both the internal and external factors which impact the decision-making process. The title includes the latest perspectives and theories along with examples of how these can be applied in practice. The textbook is written for senior undergraduate students who are studying Consumer Behaviour as part of their degree in Marketing or Industrial Psychology at a university, or as part of a National Diploma in Marketing.

Entrepreneurs and early-stage company participants get taken advantage of so frequently that we hardly notice. Bad equity deals are the rule, not the exception. The Slicing Pie Handbook outlines a framework for perfectly fair equity splits for early-stage, bootstrapped startup companies.

Based on model popularized by the book Slicing Pie.

The Slicing Pie Handbook will help you determine the right share for people who contribute the things you need to start your company including help, equipment, supplies, rent and even credit. You will learn how to fairly allocate equity when people contribute and how to fairly recover equity when people leave the company.

The second edition of best-selling Business Leadership contains the best thinking on leadership from the biggest names in the business.

It offers leaders everything they need to know to prepare for today s and tomorrow s leadership challenges: how to understand the leadership process, identify opportunities, get things started right, avoid predictable pitfalls, and maximize success.

Effective leaders use mind, heart, and spirit in their work, and this volume is designed to guide and support leaders in their efforts.

Human Capital Management (HCM) has recently been described as a high-level strategic issue that seeks to analyze, measure and evaluate how people policies and practices create value. Put simply, HCM is about creating and demonstrating the value that great people and great people management add to an organization. This unique book describes how HCM provides a bridge between human resource management and business strategy. It also demonstrates how organizations can use the concepts of human resource management and the processes involved to enhance the value they obtain from people while continuing to meet their aspirations and needs. Baron and Armstrong explain how to achieve these objectives using various approaches including describing the concept of HCM and how the process works, discussing its application in numerous areas within an organization and examining the role of HR in HCM and the future of the concept. It also contains a toolkit which organizations can use to develop their own HCM policies and practices.

Initially developed by the aviation industry, RCM is rapidly becoming fundamental to the practice of maintenance management and is now in use at hundreds of industrial and service organizations around the world. This book provides an authoritative and practical explanation of what RCM is and how it can be applied. It is of vital importance to anyone concerned with productivity, quality, safety, and environmental integrity. Written by an expert in the field who has helped users apply RCM and its more modern derivative, RCM2, at more than 600 sites in 32 countries. The second edition includes more than 100 pages of new material on: condition monitoring the analysis of functions and failures human error the management risk failure finding the measurement maintenance performance Introduction to RCMThe Plant Register Functions and Failures Failure ConsequencesPreventive TasksDefault Actions The RCM Decision Diagram Planning, Organizing and Controlling the Proposed Task The Nature of Failure and Technical HistoryImplementing RCMWhat RCM Achieves A Brief History of RCM

. . . . .

"Credit Risk Management" is a comprehensive textbook that looks at the total integrated process for managing credit risk, ranging from the risk assessment of a single obligor to the risk measurement of an entire portfolio.. .

This expert learning tool introduces the principle concepts of credit risk analysisexplains the techniques used for improving the effectiveness of balance sheet management in financial institutionsand shows how to manage credit risks under competitive and realistic conditions. "Credit Risk Management" presents step-by-step coverage of: . . The Credit Process_discussing the operational practices and structural. processes to implement and create a sound credit environment. The Lending Objectives_explaining the credit selection process that is. used to evaluate new business, and describing how transaction risk. exposure becomes incorporated into portfolio selection risk. Company Funding Strategies_presenting an overview of the funding. strategies on some of the more commonly used financial products in the. extension of business credit. Company Specific Risk Evaluation_outlining some fundamental credit. analysis applications that can be used to assess transactions through the. framework of a risk evaluation guide. Qualitative Specific Risk Evaluation_offering additional approaches to. risk evaluate a borrower's industry and management. Credit Risk Measurement_defining the role of credit risk measurement, . presenting a basic framework to measure credit risk, and discussing some. of the standard measurement applications to quantify the economic loss. on a transaction's credit exposure. Credit Portfolio Management_exploring the basic concepts behind.credit portfolio management, and highlighting the distinctive factors that. drive the management of a portfolio of credit assets compared to a single. asset. Credit Rating Systems_analyzing the pivotal role that credit rating. systems have come to play in managing credit risk for lenders . The Economics of Credit_showing how the modern credit risk approach. has changed the economics of credit in order to achieve more profitable. earnings and maintain global stability in the financial markets. .

Filled with a wide range of study aids, "Credit Risk Management" is today's best guide to the concepts and practices of modern credit risk management, offering practitioners a detailed roadmap for avoiding lending mishaps and maximizing profits.. .

On this page you find summaries, notes, study guides and many more for the textbook Introduction to Business Management and General Management, written by . The summaries are written by students themselves, which gives you the best possible insight into what is important to study about this book. Subjects like Introduction to Business Management and General Management will be dealt with.

With businesses competing globally more than ever before, and with the increased use of social media for marketing, companies are realising that they need to do more to add value to their products and services, and to enhance and manage the customer experience. In order to meet the expectations of today’s demanding and changing consumer, marketers and students of marketing alike need to be aware of the latest trends in marketing methods and technologies and how to use them to attract and keep customers.

With a user-friendly layout highlighting definitions, examples, case studies and websites, this third edition of Marketing Management: A South African Perspective gives undergraduate students a comprehensive understanding of marketing – at a practical and academic level.

Contributions from leaders in the field of marketing in South Africa and from academics at leading universities, locally and internationally, will ensure that this edition becomes as highly regarded as its predecessors.

The first edition, the Business Governance Handbook has changed its title to the Corporate Governance Handbook, reflecting the fundamental importance of good governance by corporations.

Corporate Governance Handbook aligns the interests of the shareholders, directors and managers with the best interest of the company. The objective is to achieve a balance of power between shareholders who wish to optimise their shareholder value and directors who wish to optimise their rewards and incentives.< Corporate governance is presented holistically perspective, with the board of directors playing a central and pivotal role. To do so, the board has to "govern and direct" in the best interest of the company. Corporate Governance Handbook sets out all the fundamentals of good corporate governance against the background of new corporate legislation and regulations (Companies Amendment Act of 2011) and codes of conduct such as King III.

Key Features:

• Provides all guidelines for companies to develop their own governance best practices
• A CD containing valuable information referenced in the text
• A glossary at the end of the book explains governance concepts and terms
• New topics in corporate governance, such as the role of the independent non-executive director, and the enhanced role of an internal auditor
• Case studies are integrated within the text to provide real examples

A successful and competent administrative manager is integral to anyprofitable and efficient organisation or office. Administrative Management has been written specifically for people working in the field of administrative management, as well as those studying Administrative Management at higher education institutions.

The content is specific to the South African market, and it is the only local textbook on this topic. This fourth edition of Administrative Management contains new examples and updated data, and discusses the latest trends in this subject.

Contents Include:

• The role of administrative management within an organisation
• Information systems, office systems and the management of information
• Written and electronic communication
• Meetings and meeting procedures
• Office layout, environment, equipment and furniture
• The virtual workplace
• Office procedures, workflow and productivity
• Planning, organising, leading, control and problem-solving
• Managing cultural diversity
• Business ethics
• Risk management and loss control

This book provides aspirant administrative managers with a good foundation, and offers practising managers the insight that will enable them to manage the administration needs of an organisation more timeously and efficiently, making them invaluable to that organisation.

Human Resource Management in Government: A South African Perspective On Theories, Politics And Processes explores the many facets of the employment relationship within government institutions.

These activities include strategic employment processes, such as talent management, trade union interactions, compensation, human resource governance (metrics) and the future of human resource management.

Focus on management principles: A generic approach presents management principles needed in the workplace today, to ensure the sustainability of an organisation. The following topics are discussed: How management theory has evolved and the environment in which management operates; The tasks of management; Leadership, teamwork and interpersonal skills; Organisational culture, diversity management, business ethics, corporate social responsibility, organisational politics, change management and HIV/Aids in the workplace.

Focus on operational management: A generic approach gives a general overview of management principles and the general management activities needed by the operational and first-time manager in the workplace today. These principles are important for the sustainability of an organisation. The following topics are discussed: The new workplace environment; The changing role of the operational and first-time manager; Operational planning, operational decision-making and problem-solving, organising operational resources, operational control, and leadership; Employment relations in the workplace; Organisational culture, diversity management, business ethics, corporate social responsibility, organisational politics and change management in the workplace.

People and their effective management are key to sustainable organisations. The authors of Human resource management, now in its fourth edition, combine their respective experience from both academia and the workplace to provide a balanced and useful book that covers the key principles for the effective management of people. The book has a sound theoretical base, which includes a wide range of topics from areas such as the human resource management function, strategic human resource management, organisational behaviour, leadership, labour legislation and labour relations. Furthermore, there are self-awareness exercises to assist readers in applying theory to their own insight. For those wanting to test their knowledge, each chapter contains multiple-choice questions. The five case studies at the end of the book create a further opportunity for readers to develop their ability to practically manage people. As with previous editions, the book has been written and designed in a user-friendly style and format and it available with a slideshow for each chapter.

This book provides you with the perfect introduction to your studies in peace and conflict resolution and equips you with the tools you need to analyse real-world cases. Drawing on recent research and examples from around the world, the new edition: Explores the ongoing situation in Syria and the events and repercussions of the Arab Spring Examines the issue of internet security and the relationship between social media and peace Draws on the cases of Libya and Syria to discuss the principle of Responsibility to Protect (R2P) Outlines the functions of key regional and Non-Governmental organisations Includes a companion website with annotated further reading lists, and links to free SAGE journal articles, reports and data sets This is an essential text for all students, lecturers and researchers of peace and conflict resolution in international relations, global politics and political science.