What are the dynamics around the quality and quantity of municipal services in South Africa? What kind of systemic, structural and managerial adjustments should be made to improve local government? Who decides what in municipalities? How could active citizen participation in local affairs be stimulated? These and other questions are addressed in Municipal Management: Serving the people.

The authors take a bird’s-eye view of issues such as the constitutional dispensation, regulatory frameworks, municipal administrative and managerial systems, community and political dynamics, as well as municipal functions and services.

This 4th edition reflects new features of, and the latest developments in, the local sphere of government, which makes the book even more relevant to:

• Contextualise the local sphere of government within a system of co-operative governance and intergovernmental relations
• Appreciate the role and functioning of local, district and metropolitan municipalities in South Africa
• Uncover core municipal policies, strategies and programmes
• Comprehend the significance of municipal capacity for effective resource utilisation and service delivery
• Pinpoint best practice regarding managerial systems, processes and procedures

Although much has been said and written about the need for government to adapt to the new realities that resulted from the transformed paradigms in the Information Age, the world is lacking practical, tangible solutions on how to respond to these changes. This title analyses the trends that can be regarded as manifestations of transition, as the world struggles to get to grips with adopting deeply entrenched paradigms and traditional truths to enable effective service renderings and restore the declining relationship between government and its clients, the Information Age citizenry.

This unique seminal work is the only book which comprehensively addresses current environmental management in South Africa from an interdisciplinary perspective.

The third edition of Fuggle & Rabie’s Environmental Management in South Africa sheds light on the legal frameworks in regional and international environmental law, administrative law and the National Environmental Management Act (NEMA).

Key themes addressed in environmental management, including agriculture and soils, air quality, biodiversity, climate change, energy, the coast, economics, trade and the role of financial institutions (among others), are covered from both scientific and legal perspectives.

Now in its eighth edition, this book provides thorough coverage of small business management and entrepreneurship, drawing on contemporary theory and practice in equal measure. It includes recent examples and current references drawn from a wide variety of industrial, social and cultural contexts, such as the impact of Coronavirus on small businesses, the effect of GDPR on market research and the use of influencers in marketing. This textbook is essential reading for small business management modules at all levels in addition to entrepreneurship modules and any programme requiring a focus on small businesses and enterprise.

The advent of globalisation, and the rise of entrepreneurialism and the virtual office, make the ability to communicate independently and effectively increasingly valuable. Against a background of technological innovation, this fourth edition of The Communication Handbook sets out the principles underlying effective communication today and then focuses on their application, enabling students in all fields of study to develop and refine their reading, listening, speaking and writing practices.

The sixteenth edition of Managerial Economics combines quantitative methods and economic analysis with a practical, problem solving approach to enable students to develop the skills required to make informed managerial decisions. The text's unique, integrative approach demonstrates the cohesive nature of organizations and how business decisions are interdisciplinary. Using economic concepts and tools applied to updated examples of real-world companies and management situations, the text provides a robust approach to the practical application of the academic principles of managerial economics.

General management provides the basic management knowledge managers and entrepreneurs require in today's ever-changing and competitive environment. The book incorporates the fundamental concepts found in any general management course, including the basic management functions of planning, organising, leading (activating) and control, as well as some additional management functions. The discussion is augmented with real-life management in action examples. Today's business environment is challenging and ever-changing. Accordingly, any manager, whether in the public or private sector, whatever the size and type of organisation, has to have some basic management knowledge and skills. Although the emphasis of this book falls on the management functions, important management issues such as diversity, organisational change, ethics and social responsibility are also introduced. In addition, the book emphasises the importance of effective management because all organisational stakeholders are affected by the way today's managers manage their organisations. This is a new 'back-to-basics' South African textbook on management with no unnecessary frills. It is believed that this book, with its easy-to-follow, practical layout, will be invaluable to all existing and potential management practitioners in all organisations, from corporate companies with management training programmes, to organisations in the public sector and small business ventures, all of which are tasked with managing people in an ever-changing and demanding competitive environment. The editor, Kobus Lazenby, is an associate professor in the Department of Business Management at the University of the Free State, specialising in general, strategic and project management. The other contributors to this book all lecture in management at South African universities.

A resource for students and supervisors alike, the topics covered are related to the management of postgraduate research studies: the development of a successful research proposal (with examples); research resource management; research ethics and more.

With the development of the integrative supply chain management approach, traditional thinking about concepts such as purchasing, materials management, distribution and logistics management has become outdated. Speculation on the reasons for dynamic growth of supply chain management in South African businesses ranges from the opening up of the domestic economy to the pressure of global competitors. The astonishing success of progressive organisations such as SA Breweries, Sasol, Iscor, Steinhoff and Sappi in the international marketplace, however, is in no small part a result of their early adoption of the supply chain philosophy (customer value creation, total cost of ownership, integration of processes and the reduction of cycle time) and they have contributed significantly to the unprecedented growth of supply chain management in South Africa. Supply chain management identifies the strategic impact and evolutionary direction of the field in a global market environment and emphasises the changes in processes and management thinking required to introduce supply chain management in South African organisations. It covers topics such as supply chain strategies, organisations, optimisation, performance improvement, customer service, quality and inventory management, total cost of ownership, green supply chain management, investment recovery, e-commerce, negotiations, transport and distribution management, the retail supply chain and global supply chain management. Supply chain management is aimed at all supply chain, logistics and transport management students.

For over forty years, Colin Drury has successfully unravelled the principles of management accounting for business students in his clear, accessible style. Now in its ninth edition, Management Accounting for Business covers everything non-specialist students need to know for success, including discussions of contemporary technologies, environmental accounting and data analytics.

Every chapter features international real-world examples, an 'Apply your Knowledge' exercise, illustrating financial and non-financial considerations, as well as new review problems.

Now in its eighth edition, this trusted Procurement and Supply Chain Management text provides a complete introduction to the important principles underlying the subject area using a flexible managerial perspective.

Fully updated and restructured to reflect contemporary thinking and practice, this highly respected textbook covers the latest developments in procurement and supply chain management with clear and well-structured content.

Strong case studies that are relevant and engaging complement the content and bring the subject to life.

A definitive roadmap for implementing effective supply chain management

Strategic sourcing redefines the traditional approach to buying and using materials and services. Purchasing and supplier programs are receiving substantial attention in current professional literature, but there is little information on implementing supplier strategies and techniques.

Harnessing Value in the Supply Chain offers a specific, step-by-step approach to the strategic sourcing process, developed by the author at Southern California Edison. This unique reference provides expert guidance on designing, launching, executing, evaluating, and maintaining a sourcing project. It includes illustrations, examples, and templates for immediate use. Finally, supply chain management and strategic sourcing are presented in a usable, comprehensive, and cost-effective framework.

To illustrate this approach, the book describes the experience of Southern California Edison, a utility company that achieved $150 million in annual cost reduction through a strategic sourcing program. The story is told from the perspective of the people who led the revolutionary change at SCE, as wellas the suppliers. A detailed method on how to duplicate SCE's success is included in the book.

This book is unique in that it fully traces a strategic sourcing initiative from conception to implementation—and it is the only book that documents the SCE story. Harnessing Value in the Supply Chain is a powerful tool that will help organizations optimize their resources and develop relationships to sustain effective supply chain management.

Discover how managerial accounting is meaningful and relevant in your life with Mowen/Hansen/Heitger's MANAGERIAL ACCOUNTING: THE CORNERSTONE OF BUSINESS DECISION-MAKING, 9th Edition.

Business Sustainability is introduced at the beginning of the text and is incorporated throughout every subsequent chapter, with accompanying Discussion Questions and Multiple-Choice questions.

This edition also expands its coverage of data analytics to include updated examples with real-world companies, new discussion questions, new end-of-chapter exercises and new Data Analytics Skill Builder activities.

The tenth edition of Strategic Management: Awareness and Change provides students with a sound intellectual framework of the various models and theories of strategic management.

Learners explore strategic concepts and strategy implementation to find out how organizations deal with continual transformation—from the rapid growth of the internet, disruptive business models such as the gig economy and online subscriptions and COVID-19—which highlight the need for strategic agility and resilience in all sectors.

This standard South African text has been revised to incorporate current management issues and offer contemporary perspectives in the field. The edition of this title retains its pragmatic element, while the theory has been made more accessible through the outcomes-based approach. It covers the basic principles of purchasing and supply management, the activities incumbent on a purchasing and supply manager, as well as resources and areas of application. It addresses the transition from basic purchasing and supply management to the more integrated system of supply chain management. Several contemporary notions, such as the supply chain management approach, strategic sourcing, electronic information systems, supply contract management, supplier relationship management, risk management and the purchasing of services are included. Ethical aspects and purchasing from small and disadvantaged businesses receive more emphasis in this edition. This new and updated edition of a trusted and reliable text offers stimulating new insights. Readers who are familiar with the previous editions will find the new one both exciting and rewarding.

The growth of the wildlife industry in South Africa can be measured by the growth in the number of wildlife ranches. In 1965 there were only four wildlife-fenced properties in the former north-western Transvaal. By 2005, 40 years later, there were more than 10 000 properties with wildlife exemption permits in the nine provinces combined. As the wildlife industry continues to expand, so too does the need for scientific knowledge upon which it must be based.

This sixth edition of Game ranch management is written by 39 experts in various fields and edited by two experienced wildlife ecologists, managers and veterinarians. It is as complete a guide as possible for wildlife ranchers in South Africa. All the chapters have been revised and updated, with extensive new information on information systems and data management; economics of the wildlife industry in South Africa; bacterial, viral and protozoal diseases of wildlife; buying and selling wild animals; hunting, keeping and managing large terrestrial carnivores; trophy hunting; meat production; veld management, and habitat rehabilitation.

Completely new chapters or subchapters include the following:

• Marketing
• Genetic management
• Medical assistance in the field
• Ecto- and endoparasites
• The management of internal parasites
• Capturing wild animals actively
• Falconry
• Legislation and codes of conduct

Game ranch management is designed for undergraduate and postgraduate students doing degrees or modules in wildlife management and ranching at training institutions across southern Africa. It is also a guide for current and future owners of extensive wildlife production units.

Master the process of management with Griffin’s “Management” 14th Edition. Focus on active planning, leading, organizing and controlling as you examine emerging management topics.

Explore the impact of technology, the importance of a green business environment, the need to adapt, ethical challenges, diversity, the growing impact of AI, emerging issues of hybrid work and conflict resolution. The text examines the impact of COVID-19 and its resulting economic turmoil. New cases and updated learning features help balance classic theory and contemporary practice.

Hundreds of examples highlight organizations such as Starbucks, Hilton Hotels, Rocket Mortgage and Honey Pot.

Learn how today's organizations can effectively compete with Snell/Morris’ MANAGING HUMAN RESOURCES, 20th Edition.

This practical framework focuses on critical HR issues and practices, examining the impact of social, technological and economic change.

Over 500 examples from real organizations illustrate key points, while cases connect concepts to practice. Practical content and applications equip you with the tools and understanding to evaluate current HR challenges and opportunities and positively affect change. Learn how HR impacts individuals and organizations as content examines recent developments such as the impact of AI, hybrid and remote work, social media and concerns of employee well-being and mental health. Learn to think like an effective manager and develop the competencies to succeed.

Handfield/Giunipero/Monczka/Patterson’s “Purchasing and Supply Chain Management,” 8th Edition, draws from first-hand experiences working with senior executives and practitioners across multiple industries.

Learn about recent advancements in supply chain cybersecurity and counterfeit management, AI, analytics, procurement automation and supply chain visibility. Learn about the use of AI, purchasing analytics, e-procurement and robotic process automation, fraud management and risk mitigation, emerging technology in real-time supply chain systems, blockchain applications and the creation of Centers of Excellence. Topics align with hiring requirements for supply chain roles in the industry and public sector and provide solid preparation for entering the workforce.

Students and working professionals keep this text as a reference for new problems they encounter in their supply chain career.

ORGANIZATIONAL COMMUNICATION: APPROACHES AND PROCESSES, 8th Edition, presents organizational communication from both a communication and managerial perspective.

Professor Miller, Barbour and Woo's clear writing style and consistent use of examples and case studies make it easy for undergraduate students to understand.

This practical, student-focused text shows how to focus all of an organization's resources on continuous and simultaneous improvement of quality and productivity - thereby continually improving both performance and competitiveness. QUALITY MANAGEMENT FOR ORGANIZATIONAL EXCELLENCE: INTRODUCTION TO TOTAL QUALITY, 7/e coherently addresses all elements of quality management, including Lean, Six Sigma, Lean Six Sigma, and many topics that competitive books overlook (e.g., peak performance, partnering, manufacturing networks, culture, and crucial "people" aspects of quality). Direct and straightforward, it links "big picture" theories and principles to detailed real-world strategies and techniques. Throughout, critical thinking activities, discussion assignments, and research links promote deeper thinking and further exploration. This edition adds all-new cases, plus new information on topics ranging from supervision to certification, QFD and SPC to benchmarking and JIT.

In the past, the natural environment and business were often seen as competing interests. Now, world leaders recognise that the future depends on a new approach to business, operating in harmony with the environment. In Environmental Management – A business management approach, the vital connection between environmental management and business sustainability is clearly outlined.

The book gives students and practitioners insight into the impact business and lifestyle decisions have on the natural environment, and how this in turn affects the long-term sustainability of business. It also gives an overview of key environmental principles and the need to balance these with business activities.

Key Features/ Benefits

• clearly defined learning outcomes at the start of each chapter to help readers navigate the contents
• self-assessment questions at the end of each chapter to test the reader’s understanding of the material
• examples that are relevant to the South African business environment

Most of the research into what constitutes effective leadership emanates from the United States and is not very useful in an African context. Africa is a continent of extraordinary cultural, geographic, economic and political diversity, featuring largely emerging economies and rapid political, economic and social development.

Global Business Management in Emerging Markets – An African Imperative seeks to set leadership theory in the African context. It takes into account typical African circumstances, values and beliefs, designed for the development of leaders’ skills and provides practical, real-life examples, exercises and case studies.

Evans' MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 12th EDITION, presents the latest developments in the field as students examine fundamental principles, historical underpinnings of total quality, and quantitative methods and applications, all with a strong focus on Six Sigma and the Malcolm Baldrige framework for performance excellence.

Using numerous examples and illustrations of quality management approaches in real organizations, review and discussion questions, cases and experiential projects, it provides a comprehensive foundation for understanding quality management.

Emphasize the importance of business ethics, sustainability and stakeholder management from a strong managerial perspective with Carroll/Brown's BUSINESS AND SOCIETY: ETHICS, SUSTAINABILITY, AND STAKEHOLDER MANAGEMENT, 11E.

Students learn how effective business decision makers balance and protect the interests of various stakeholders, including investors, employees and consumers as well as the community and environment. New content highlights the importance of strong business decision-making skills as today’s businesses navigate the challenges of a global pandemic and continue to deal with climate change and sustainability issues.

This comprehensive edition includes 34 timely cases as well as the latest research, laws and material on the social, legal, political and ethical responsibilities of today’s businesses to both external and internal stakeholder groups.