The 9th edition of this classic textbook provides students with a firm understanding of current management theories and practical skills to help smooth their transition into the workplace.

Combining theory and practice it has been fully updated with a revised three-part structure to help learners focus on the many roles managers can play in an organization.

It covers the topics most commonly taught on business courses at undergraduate and postgraduate level and gives students an insight into the latest trends in the ever-changing world of management.

On this page you find summaries, notes, study guides and many more for the textbook Introduction to Business Management and General Management, written by . The summaries are written by students themselves, which gives you the best possible insight into what is important to study about this book. Subjects like Introduction to Business Management and General Management will be dealt with.

An introductory construction health and safety text will change the way that entry-level South African, and health and safety practitioners elsewhere, see the subject. This foundational text is a must-read and an excellent addition to all practitioners’ and academic reference material when navigating the construction health and safety space.

The text is a blend of research-based theory and industry-based practice which will assist in meeting good standards in the workplace for those just entering the field after graduating from college or university, or even the seasoned practitioner who needs a refresher. A selective range of foundational subject areas relating to construction health and safety is covered in the text. Areas generally not well managed on construction sites, specifically in the field of occupational health, are extremely important in managing employee wellbeing, primary health care and limiting occupational diseases.

The author has included his knowledge, and decades of experience in construction health and safety across many countries, into this introductory text.

Most of the research into what constitutes effective leadership emanates from the United States and is not very useful in an African context. Africa is a continent of extraordinary cultural, geographic, economic and political diversity, featuring largely emerging economies and rapid political, economic and social development.

Global Business Management in Emerging Markets – An African Imperative seeks to set leadership theory in the African context. It takes into account typical African circumstances, values and beliefs, designed for the development of leaders’ skills and provides practical, real-life examples, exercises and case studies.

Prepare future managers with an understanding of HR skills. Managing Human Resources gives future managers a solid business understanding of human resource management skills. The approach used in this text makes human resources relevant to anyone who has to deal with HR issues in the workplace, even those who do not hold the title of manager. The 8th Edition is updated to include new introductory vignettes, new case studies, and a focus on emerging trends in HR.

For courses in marketing management or marketing strategy. A focus on how marketing performance, profitability, and strategies affect profit. Measuring performance and profitability in marketing is becoming more and more important in the business world. Best focuses on marketing performance, and profitability, and the role marketing strategies play in building the profits of a business. This edition further builds on the metrics and analytics focus, while incorporating the rise of technology in marketing.

Good operations and supply chain management practices are essential for the existence of both private and public organisations offering goods or rendering services. These practices are subject to volatile changes in markets due to global developments and hence it is important to understand the drivers of change to be able to respond adequately. Trends in operations and supply chain management covers a number of these drivers within the realm of operations and the supply chains serving businesses, so that the reader is equipped to respond with robustness in the changing environment.

The book covers the topics from a practical perspective and shares many case studies and examples to take the reader on a logical path of understanding the trends in operations and supply chain management and the importance of the drivers of change while sharing practical advice and solutions for the global industry.

The contents include the following:

• Green purchasing fundamentals
• Design for the environment
• Environmental accounting and environmental economics
• Sustainable operations and supply chain management
• Food security
• Digital technologies and operations in the fourth industrial revolution
• Maritime logistics
• Construction supply chain

Trends in operations and supply chain management is aimed at undergraduate students as well as professionals working in industry to support the sustainable business practices and goals of their organisations.

Business as usual’ is not a sustainable strategy in the 21st-century workplace. Organisations have to adapt in order to thrive in the contexts of a transforming South Africa and increasing exposure to the global economy.

South African and African organisations need interventions based on international knowledge and best practices but supplemented with African research and application. In Fundamentals of Organisation Development and Change Management, the authors have combined their extensive local and international experience in the practice of organisation development and change management to present the student, manager and science practitioner with the fundamentals they need to facilitate change initiatives.

Key Features/ Benefits:

• Approaches to organisation development and change management
• The differences between organisation development and change management classic organisation development models and theories, combined with latest developments in the field
• A practical, structured approach to change managementcase studies in the South African context enriched learning activities throughout the text with added reflective questions, multiple choice questions and case studies at the end of each chapter.

The book covers the core concepts of organisation development with a good balance between theory and application, and is accessible to the novice student, manager and science practitioner of OD. Although the practice of organisation development is growing rapidly in South Africa and neighbouring countries, the lack of academic books on the subject for undergraduate students to serve as a foundation in this field poses a challenge. The aim of this book is to address this gap.

For courses in foodservice management or administration; hospitality management; quantity food production and/or purchasing; foodservice accounting/financial management; menu planning; foodservice marketing/merchandising, or related topics.

Authored by leading industry experts with years of teaching experience, the Thirteenth Edition of Foodservice Management: Principles and Practices offers a comprehensive, current, and practical overview of foodservice operations and business principles. Covering topics like food safety, human resources, finance, equipment, design, marketing, and filled with real-life case studies, this text gives college students a deep understanding of the issues they will face in any type of foodservice operation. Rich with graphics and photos, its visually appealing design is organized for maximum student engagement and understanding.

This edition has been updated to reflect new trends in sustainability and food safety issues.

The third edition of Exploring Innovation offers an engaging new perspective on innovation. The book provides business students with a clear understanding of the nature of innovation and how it can be managed and fostered. Written in an accessible style, Exploring Innovation encourages students to challenge their pre-conceived ideas about innovation and to see it as a continuous, on-going process, by exploring some of the biggest developments in innovation. Lively discussions of key concepts are provide through numerous case studies, on a range of original products and services, bringing business theories to life. The new edition has been fully revised and updated with a more intuitive structure to now feature: A greater emphasis on what innovation involves.A new chapter on Value Capture.Expanded coverage on Services and Process Innovations.Two new chapters covering Global and Green trends in innovation.8 new major case studies and more than 40 new mini-cases including Twitter, Angry Birds, Netflick, Google and Toyota.

Give students the critical leadership skills and solid understanding of theory to become effective leaders during turbulent times with Richard Daft's THE LEADERSHIP EXPERIENCE.

This edition combines extensive, in-depth scholarly research with examples from hundreds of leaders in real organizations and dozens of new experiential exercises. Students explore the latest insights in leadership theory and contemporary leader behavior. Revisions address traditional leadership topics as well as emerging developments, including leading agile, hybrid and remote work teams; establishing growth mindsets; encouraging mindfulness; embracing diversity and leading with love versus fear. Content also addresses moral awareness, optimism bias, leading with grit, a leader's responsibility to followers, creating a healthy culture and collective activism.

Memorable examples and unique thoughts behind actual leadership decisions make topics further come alive.

A successful and competent administrative manager is integral to any profitable and efficient organisation or working environment.

Administrative Management has been written specifically for people working in the field of administrative and information management, as well as those studying Administrative Management at higher education institutions. The content is specific to the South African market, and it is the only local textbook on this topic. This fifth edition of Administrative Management contains updated information and includes the latest trends in the different topics.

Key Features and Benefits

• The role of administrative management within an organisation
• Information systems, office systems and the management of information
• Written and electronic communication
• Meetings and meeting procedures
• Office layout, environment, equipment and furniture
• The virtual workplace
• Office procedures, workflow and productivity
• Planning, organising, leading, control and problem-solving
• Managing cultural diversity
• Business ethics
• Risk management and loss control

This book identifies the responsibilities of management in the regulatory territories of the FAA (USA), the EASA (European Union) and the GCAA (UAE), identifying the daily challenges of leadership in ensuring their company is meeting the regulatory obligations of compliance, safety and security that will satisfy the regulator while also meeting the fiducial responsibilities of running an economically viable and efficient lean company that will satisfy the shareholders.

Detailing each responsibility of the Accountable Manager, the author breaks them down to understandable and achievable elements where methods, systems and techniques can be applied to ensure the role holder is knowledgeable of accountabilities and is confident that they are not only compliant with the civil aviation regulations but also running an efficient and effective operation. This includes the defining of an Accountable Manager "tool kit" as well as possible software "dashboards" that focus the Accountable Manager on the important analytics, such as the information and data available, as well as making the maximum use of their expert post holder team.

This book will be of interest to leadership of all aviation- related companies, such as airlines, charter operators, private and executive operators, flying schools, aircraft and component maintenance facilities, aircraft manufacturers, engine manufacturers, component manufacturers, regulators, legal companies, leasing companies, banks and finance houses, departments of transport, etc; any relevant organisation regulated and licensed by civil aviation authority. It can also be used by students within a wide range of aviation courses at colleges, universities and training academies.

The growth of the wildlife industry in South Africa can be measured by the growth in the number of wildlife ranches. In 1965 there were only four wildlife-fenced properties in the former north-western Transvaal. By 2005, 40 years later, there were more than 10 000 properties with wildlife exemption permits in the nine provinces combined. As the wildlife industry continues to expand, so too does the need for scientific knowledge upon which it must be based.

This sixth edition of Game ranch management is written by 39 experts in various fields and edited by two experienced wildlife ecologists, managers and veterinarians. It is as complete a guide as possible for wildlife ranchers in South Africa. All the chapters have been revised and updated, with extensive new information on information systems and data management; economics of the wildlife industry in South Africa; bacterial, viral and protozoal diseases of wildlife; buying and selling wild animals; hunting, keeping and managing large terrestrial carnivores; trophy hunting; meat production; veld management, and habitat rehabilitation.

Completely new chapters or subchapters include the following:

• Marketing
• Genetic management
• Medical assistance in the field
• Ecto- and endoparasites
• The management of internal parasites
• Capturing wild animals actively
• Falconry
• Legislation and codes of conduct

Game ranch management is designed for undergraduate and postgraduate students doing degrees or modules in wildlife management and ranching at training institutions across southern Africa. It is also a guide for current and future owners of extensive wildlife production units.

Discover how your communication conveys your character -- or who you are as a person -- as you learn to make effective written and oral communication choices in your professional and personal life.

Master your own natural, conversational style to earn trust and respect, to differentiate yourself in your career, or to gather funding. This edition addresses today's most important business communication concepts as new self-reflection questions help you develop a deeper understanding of yourself to better communicate and reach personal and professional goals. A new communication model emphasizes character check, audience analysis, message and medium (CAM) within in-person, online or social media communication. Intriguing examples from real companies illustrate principles at work.

You also learn to communicate within a team, resolve conflict and maximize the latest communication and collaboration technology tools.

Hoteliers, restaurateurs, licensees and catering managers will, in the course of their work, enter into many legal relationships with other parties whilst at the same time being required to adhere to all of the statutory laws that apply to their business. A sound knowledge of the law is therefore important to the professional owner or manager, as are knowledge of business management and the fundamental skills of the profession.

Initially developed by the aviation industry, RCM is rapidly becoming fundamental to the practice of maintenance management and is now in use at hundreds of industrial and service organizations around the world. This book provides an authoritative and practical explanation of what RCM is and how it can be applied. It is of vital importance to anyone concerned with productivity, quality, safety, and environmental integrity. Written by an expert in the field who has helped users apply RCM and its more modern derivative, RCM2, at more than 600 sites in 32 countries. The second edition includes more than 100 pages of new material on: condition monitoring the analysis of functions and failures human error the management risk failure finding the measurement maintenance performance Introduction to RCMThe Plant Register Functions and Failures Failure ConsequencesPreventive TasksDefault Actions The RCM Decision Diagram Planning, Organizing and Controlling the Proposed Task The Nature of Failure and Technical HistoryImplementing RCMWhat RCM Achieves A Brief History of RCM

This student-centred guide to front office operations in the hotel industry employs a user-friendly approach to encourage self-access and enable students to progress at their own pace independently of the lecturer. Activities are provided throughout to help students move from an understanding of the basic principleds to thinking like a front office person. The chapters follow a typical guest from check-in to check-out, with small detours to other areas and departments. Each chapter includes an end-of-chapter summary, review and discussion questions. there is a detailed glossary of useful terms. The book is suitable for those taking Hotel, Catering and Institutional Operations/Management examinations and undergraduates on hotel and catering management courses.

In a South African business environment characterised by change, turbulence and competitiveness, strategy is even more crucial today than ever before. Many people's lives and jobs are affected by strategic decisions, and far too often top management develops a strategy that is never communicated to or fully understood by other levels of management and employees, or is not even relevant to the future survival of the company. Strategic management explains the principles and application of the strategic management process, vital to the continued success of every organisation. This is the third edition of Strategic management, the first specifically southern African handbook on this subject. It emphasises the important role of corporate governance, with specific reference to the King III Report. Appropriate South African examples and case studies are used to illustrate the latest trends, particularly the history, development and strategy of South African Breweries (SAB Limited). Theory is applied to this cohesion case after every chapter of the book. Key terms, summary questions and answers, relevant websites and recommended reading lists are also provided. Strategic management will be invaluable not only to students of business management but also to organisations, from corporate companies with management training programmes to small business ventures struggling to hold their ground in a competitive environment.

Entrepreneurship - a South African perspective is a guide to becoming a successful entrepreneur. It describes and illustrates new venture creation within a South African context: the start-up process, the growth stages and the challenges in the maturity phase of the business. It provides exercises, activities and numerous case studies based on the latest research in South Africa. In this edition of Entrepreneurship all data has been updated, and a new chapter on corporate entrepreneurship and current information about broad-based black economic empowerment (BBBEE) have been introduced. To provide a more practical context, profiles of typical entrepreneurs have been presented.

Entrepreneurship - a South African perspective provides an overview of entrepreneurship and important related topics in the field of entrepreneurship. In addition it is a guide to becoming a successful entrepreneur. It describes and illustrates new venture creation within a South African context: the start-up process, the growth stages and the challenges in the maturity phase of the business. It provides exercises, activities and numerous case studies based on the latest research in South Africa. In this third edition of Entrepreneurship all the chapters have been updated, and some chapters, including those on corporate entrepreneurship, e-business and the resource requirements of legal and related aspects, have been substantially revised. To provide a more practical context, profiles of typical entrepreneurs are also included. Contents include the following: Seeing, locating, measuring and opening the window of opportunity; Developing the business plan; Determining the resources required; Fair trade, competition and consumer protection; The role of national government in developing and enabling the small business environment; Controlling and planning for growth; Key issues of business success or failure; E-commerce opportunities; Corporate entrepreneurship in South Africa. Entrepreneurship is aimed at undergraduate students at all higher education institutions in South Africa, as well as managers, management consultants and trainees, developers and presenters of in-house business courses.

Managing organisational behaviour not only critically examines organisational behaviour in contemporary South African institutions (including the Public Service) but relates that behaviour to relevant chaos and quantum complexity theories. This significant text focuses on the development of the multitude of skills crucial to effective, sustainable management and consequently the attainment of organisational goals. Managing organisational behaviour provides an guide to understanding employee behaviour and the tools to create a high-performance organisation. Key focus areas include - Essentials of employee and group behaviour; managing diverse groups; collective bargaining; organisational change and development; chaos management; redesigning organisations. Professionals, laypersons, graduate and undergraduate students of the social sciences will find this an exciting text that is bound to stimulate discussion.

This standard South African text has been revised to incorporate current management issues and offer contemporary perspectives in the field. The edition of this title retains its pragmatic element, while the theory has been made more accessible through the outcomes-based approach. It covers the basic principles of purchasing and supply management, the activities incumbent on a purchasing and supply manager, as well as resources and areas of application. It addresses the transition from basic purchasing and supply management to the more integrated system of supply chain management. Several contemporary notions, such as the supply chain management approach, strategic sourcing, electronic information systems, supply contract management, supplier relationship management, risk management and the purchasing of services are included. Ethical aspects and purchasing from small and disadvantaged businesses receive more emphasis in this edition. This new and updated edition of a trusted and reliable text offers stimulating new insights. Readers who are familiar with the previous editions will find the new one both exciting and rewarding.

A resource for students and supervisors alike, the topics covered are related to the management of postgraduate research studies: the development of a successful research proposal (with examples); research resource management; research ethics and more.