Social Innovation: Comparative Perspectives investigates socio-economic impact. Since it is hard to establish causality and to measure social properties when investigating impact, especially at the level of society, the book narrows down impact to one priority aspect: social innovation - understood as organizations' capacity to generate novel ideas, ways and means of doing things, of addressing public and social problems of many kinds. This volume's primary assertion is that the Third Sector, specifically through stimulating civic involvement, is best placed to produce social innovation, outperforming business firms and state agencies in this regard. By investigating actor contributions to social innovation across seven fields of activity, Social innovation: Comparative Perspectives develops our understanding of why and how the Third Sector is central to functioning, cohesive and viable societies. This volume is based on contributions of the project "ITSSOIN - Impact of the Third Sector as Social Innovation" funded by the European Commission under the 7th framework programme. It will be of insight across disciplines, in particular to the growing social innovation community, innovation researchers more generally and to non-profit scholars. The practical relevance of the book will be of interest to European and national policy makers and practitioners across different sectors.

Global movements and protests from the Arab Spring to the Occupy Movement have been attributed to growing access to social media, while without it, local causes like #bringbackourgirls and the ice bucket challenge may have otherwise remained unheard and unseen. Regardless of their nature - advocacy, activism, protest or dissent - and beyond the technological ability of digital and social media to connect support, these major events have all been the results of excellent communication and public relations. But PR remains seen only as the defender of corporate and capitalist interests, and therefore resistant to outside voices such as activists, NGOs, union members, protesters and whistle-blowers. Drawing on contributions from around the world to examine the concepts and practice of "activist," "protest" and "dissent" public relations, this book challenges this view. Using a range of international examples, it explores the changing nature of protest and its relationship with PR and provides a radical analysis of the communication strategies and tactics of social movements and activist groups and their campaigns. This thought-provoking collection will be of interest to researchers and advanced students of public relations, strategic communication, political science, politics, journalism, marketing, and advertising, and also to PR professionals in think tanks and NGOs.

Originally published by Stevenson, Inc., this practice resource provides readers with a wide assortment of strategies aimed at increasing attendance for special events. It includes a variety of techniques to promote events and strategies for attracting the intended constituents. Important topics covered include: * Marketing and promoting events * How to increase ticket sales * Broadening an event's appeal * Market special events with new mobile applications * Offering transportation to increase attendance * Social media promotion * Event organization * Guidelines for hosting record-setting events * Entertainment * Donor attraction * Appreciation-themed events * Schedules and timing * Celebrity/VIP involvement * Pre-event coverage * Partnering/collaboration Please note that some content featured in the original version of this title has been removed in this published version due to permissions issues.

Has there been a transformation of public service employment relations in Europe since the crisis? Public Service Management and Employment Relations in Europe examines public service employment relations after the economic crisis, including analysis of more than thirty years of public service and workforce reform, and addresses the interplay between an emerging post-crisis public service sector and the consequences for the state, employers and trade unions in core public services. Written by leading national experts, this book places the economic crisis in a longer timeframe and examines how far trends in public sector employment relations were reinforced or reversed by the crisis. It provides an up-to-date analysis of the restructuring of public service employment relations in 12 major European countries, including analysis of little studied central and Eastern European countries. This book will be vital reading for researchers, academics and PhD Students in the fields of Public Management, Public Administration, Employment Relations, and Human Resource Management.

During the past twenty years, the field of nonprofit management has grown significantly in terms of the number of nonprofit organizations, number of people employed, and amount of funds raised. A key activity in nonprofit management has been organizing events, which are generally defined as "purposive gatherings of people." These purposes may include: increasing awareness about the nonprofit organization and its mission; raising funds to support programs and services related to its mission; engaging and developing individuals as donors, volunteers, and advocates; and enhancing the image of the organization and/or the broader community. Events in the modern era tend to be organized across the nonprofit, public, and private sectors. While a nonprofit organization may create and manage an event, corporations and businesses often contribute financial support and technical expertise in areas such as branding, marketing, and social media. Depending on the event type and size, a local government may provide the venue and public safety services, including police, fire, and ambulance. We can understand more about these mission-driven, cross-sectoral events by looking through the lens of social enterprise. Social enterprise has been defined as a venture that advances a social mission using business methods or market-based approaches. It is typically conceptualized as spanning sectors, particularly the nonprofit and private sectors. Social Enterprise and Special Events focuses on how market-based approaches can be used to help mission-driven gatherings achieve their purposes as efficiently, effectively, and sustainably as possible. These approaches include market research, brand development, cause marketing, gamification, liquidity, cash management, and clustering. The book also incorporates concepts important in the nonprofit and public sectors such as collaborative governance, social capital, political capital, community development, placemaking, and diversity.

High Performing Teams is the essential handbook for managers seeking to enhance productivity and revitalize the workplace. It shows how to put teams together and accelerate their development so that they become high performing more quickly and thus repay the investment in setting them up. The book touches on the extensive theoretical background of teaming and focuses on pragmatic advice and experience. It is: *rich in case studies and applications *full of quick and easy checklists *and contains executive summaries.Michael Colenso is a freelance consultant and an Associate of Wilson Learning and of the Europe Japan Centre. The ...in brief books provide a critical 'snapshot' of the major management fashions and fads influencing business strategy. They cut through the consultants' jargon and steer a practical, common sense course through the theory and hype. They provide managers with a balanced view based on evidence rather than missionary zeal, so that they can be better informed.

FROM THE AUTHOR OF THE "BEST NEW NONPROFIT BOOK"!–The Alliance for Nonprofit Management

This practical, comprehensive, and easy-to-use workbook provides key tools to help managers of nonprofits ensure that their organization pursues its mission, meets the changing needs of the community–and has enough money to make ends meet–while also satisfying the demands of funders, clientele, boards, staff, and bankers. Designed to equip nonprofit managers and other nonprofit workers with the guidance they need to do their jobs and run their organizations more effectively and efficiently, this workbook is also a hands-on tool to help implement the ideas in the author’s highly regarded Mission-Based Management. Filled with indispensable checklists, worksheets, forms, displays, and hands-on suggestions, and including a companion CD-ROM, the Workbook will show you how to smoothly and successfully:

• Hone your organization’s core competencies
• Focus your resources
• Improve overall mission capability
• Get the most out of group discussions
• Utilize self-assessment tools

... and much more to help you and all involved help your organization achieve its mission

This second edition of Welcome to GoodCo updates the author's critically acclaimed analysis of how the tools of business are being (and ought to be) used to help tackle the great problems of both the planet and of local communities. In exploring the increasingly politically relevant issue of 'responsible capitalism' - and its variations - he asks what it means, where it came from, why politicians are so timid around the issue and what exactly are the obstacles this crusade will have to face. He argues that business doing good has to be supported by a business case, as that is what makes it sustainable, but that huge benefits can be reaped. As 60 of the world's top 100 economies are corporates, not countries, businesses that are not helping to create solutions become part of the problem. Added topics in the 2015 edition include: the growth of social value in the commissioning of services and what business can learn from this; the Social Progress Index as an alternative to GDP; and the role for greater corporate citizenship as a way of enhancing employee engagement, with all the benefits that this can bring to a company. It updates the stories and data which made the first edition so readable. In a world in which businesses of all sizes frequently find some of their practices at odds with the basic principles of their customer or citizen promise, Welcome to GoodCo offers a realistic, commercially hard-nosed approach to reframing business in society.

This book offers the first exploration into the development of social enterprises in the Greater China region, consisting of Hong Kong, Macau, Taiwan and Mainland China. By drawing on the research and experience of over a dozen scholars and practitioners from across the area, it offers a picture of how a strong State can play an important role as a catalyst in developing the social entrepreneurship sector, particularly by legitimizing it. It delves into the role and impact of institutions and policy on the development of social enterprises, and explains how micro and macro factors might interact in influencing social entrepreneurship. Structured in two parts - policy and cases - it reveals the historical development of the Social enterprises sector in the Chinese context and then illustrates this using cases studies. Providing an alternative view of social entrepreneurship by highlighting the importance of context in this new sector, the book questions whether or not social entrepreneurship is preferable to more conventional models of development. Sparking new interest and offering fresh insight into social entrepreneurship in the Greater China region, this book will be useful to students and scholars of Chinese Studies, Business Studies and Sociology.

Nonprofit organizations, their governing structures, boards of directors, and their newest constituency, members who represent the public at large, are the subject of this book. In recent years, new mechanisms have been developed to link citizens with government and with diverse policy-making entities. Earlier, it was assumed that citizens had little interest in policy deliberations, and responsibility for public needs was best left to the experts. Many citizens now believe that they have a legitimate right to infl uence how power is exercised in public organizations. Koff constructs a demographic profi le of public members, their activities, and their opinions about board membership. She also catalogues the perspectives of executive directors about public members, identifi es specifi c problems related to public participation, and suggests strategies to help resolve them. How effectively these bodies perform, and how well they respond to the public, are in part determined by the talents and activities of their members. All of these members, especially public members, need appropriate tools to be able to perform in a superior fashion. Despite the importance of governing bodies to an organization's performance, there has been little examination of board members in general and specifi cally of public members. This is the first book-length study on the subject.

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).

Citizen Participation in the Age of Contracting is based on a simple premise: in democracies, power originates with citizens. While citizen participation in government remains a central tenet of democracy, public service delivery structures are considerably more complex today than they were fifty years ago. Today, governments contract with private organizations to deliver a wide array of services. Yet, we know very little about how citizens influence government decisions and policies in the "hollow state." Based on nearly 100 interviews with public and private managers, our findings about the state of citizen participation in contract governance are somewhat disheartening. Public and private organizations engaged citizens in a number of ways. However, most of their efforts failed to shift the power structure in communities and did not give citizens a chance to fundamentally shape local priorities and programs. Instead, elected officials and professional staff largely maintained control over significant policy and administrative decisions. Widespread, but narrow in their forms and impact, the participation practices we uncovered did not live up to the ideals of democracy and self-governance. Citizen Participation in the Age of Contracting is suitable for those who study public administration, as well as in other closely related fields such as nonprofit management and organizational behavior.

The nonprofit sector in China (including nongovernmental organizations, foundations, and charities) is fairly new, especially to foreigners, since the rapid development of this "third sector" has not been widely studied in Western scholarship. The contributors to this volume have been engaged in research of China's nonprofit sector for many years, and are intimately familiar with the operation of Chinese nonprofit organizations. China's Nonprofit Sector describes the development of China's nonprofit sector since 1995, including discussions on the rise of corporate responsibility and charitable foundations, grassroots organizations, and the microphilanthropy that arose after the Sichuan earthquake in 2008. It enumerates the shifting legal framework, the complex relationship between government-affiliated and private sector organizations, the media's role, the emergence of microphilanthropy, and the lack of knowledge of the general public regarding philanthropic enterprises. This volume, in Transaction's Asian Studies series, directly addresses the topic of China's nonprofit sector and gives a coherent and comprehensive account of its development and challenges. This work will be of value for all policy specialists, Asian Studies scholars, and all individuals interested in China.

Public Administration and Public Affairs demonstrates how to govern efficiently, effectively, and responsibly in an age of political corruption and crises in public finance. Providing a comprehensive, accessible and humorous introduction to the field of Public Administration, this text is designed specifically for those with little to no background in the field. Now in its 13th edition, this beloved book includes: Engaging, timely new sections designed to make students think, such as "Why Are So Many Leaders Losers?" and "Even Terrorists Like Good Government" Comparisons throughout of the challenges and opportunities found in the nonprofit sector vs. the public sector (sections such as "The Dissatisfied Bureaucrat, the Satisfied Nonprofit Professional?") Extensive new material on e-governance, performance management, HRM, intersectoral and intergovernmental administration, government contracting, public budgeting, and ethics. The 13th edition is complete with an Instructor's Manual, Testbank, and PowerPoint slides for instructors, as well as Learning Objectives and Self-test Questions for students, making it the ideal primer for public administration/management, public affairs, and nonprofit management courses.

This wisdom-filled and often amusing book prepares you for virtually every unpleasant business experience imaginable. Originally written as a father's advice to his children as they entered the workforce, it tellss what really awaits you behind office doors.

Philanthropic foundations are experiencing a crisis of professional identity. They attract considerable hopes due to an unusually high degree of independence and freedom of manoeuvre, which theoretically places them in a privileged position to find novel solutions to societies' most severe and intractable problems. However, the field is said to suffer from a pervasive lack of orientation as to how these aspirations can be realized. Compared to other professions, it can be said that there exists neither reliable knowledge nor established practices which might guide the strategy development and the daily practice of foundations. This void is frequently filled by changing fads which present easy to grasp recipes and often make bold promises of how foundations can change the world. Yet, none of them has ever met these expectations. Philanthropy in Practice shows how philanthropic organizations can effectively address this predicament. Drawing on the public philosophy of Pragmatism, it argues that, to be effective, they need to go for the solution of social problems of middle range. The book puts at center stage the crucial role of niches in terms of bounded, protected and stable social spaces which are rich in resources. They render possible the experiments required to develop effective interventions and facilitate the retention of novel solutions to social problems. The model builds upon, and is illustrated by four in-depth case studies from the UK, Germany and Switzerland. With its sharp analytical eye and substantial evidence, Philanthropy in Practice will reshape the way we think about the questions of what impact philanthropy can reasonably hope to achieve, and by which means.

The Breakdown of Hierarchy explores the changes that have taken place in the second half of the 20th century and how organizations of all sizes can harness electronic media to open the lines of dialogue and corporate conversation. Never before published case studies of Honeywell, Motorola and Raychem are discussed. Eugene Marlow has been involved with the strategic application of print and electronic media for over 25 years. He has consulted to dozens of organizations in the media, technology, healthcare, consumer products, and non-profit sectors. Dr. Marlow teaches graduate and undergraduate courses in electronic journalism and business communications at Bernard M. Baruch College (City University of New York).Patricia O'Connor Wilson works for the Center for Creative Leadership (CCL), an international non-profit educational institution devoted to behavioral science research, executive development, and leadership education. Based in Greensboro, North Carolina, the Center also has educational facilities and network associates throughout the world. Ms. Wilson has also conducted research in the areas of managerial effectiveness, self-efficacy and entrepreneurialism.

High Performing Teams is the essential handbook for managers seeking to enhance productivity and revitalize the workplace. It shows how to put teams together and accelerate their development so that they become high performing more quickly and thus repay the investment in setting them up. The book touches on the extensive theoretical background of teaming and focuses on pragmatic advice and experience. It is: rich in case studies and applications full of quick and easy checklists and contains executive summaries.Michael Colenso is a freelance consultant and an Associate of Wilson Learning and of the Europe Japan Centre. The ...in brief books provide a critical 'snapshot' of the major management fashions and fads influencing business strategy. They cut through the consultants' jargon and steer a practical, common sense course through the theory and hype. They provide managers with a balanced view based on evidence rather than missionary zeal, so that they can be better informed.

Managers need to be able to make sense of data and to use it selectively to answer key questions: Why has quality fallen in the last week? Should we subcontract or employ more people? What will consumer demand be in the future? They need to be able to assess the value of data and to detect what is and what isn't spin. The focus is on analysing numbers. On their own, figures tell us very little. To become meaningful they need to be processed and analysed and it is the patterns that emerge from this that provide the information that is needed for decision-making. The book is arranged in four themes. It starts by considering the value of information in organisations and by assessing how effectively the information is used in a management role. It then goes on to look at different options for presenting figures so that trends become clearer and patterns simpler to spot. As well as making data easier to interpret, the techniques the book presents are valuable communication tools that will help the reader use information more effectively with others. The last two themes then provide a toolkit of techniques that you can use to investigate situations and help solve problems. These include statistical and operational techniques as well as computer tools. Like any toolkit, the key to using it properly lies in knowing not only what each tool does but when to use it. This book will help the reader to develop this ability by applying the methods that are described within a business context.

First Published in 1996. Routledge is an imprint of Taylor and Francis, an informa company.

1. The Origins and Purposes of Accounting and Budgeting.

2. Accounting and Budgeting Systems in Public and Nonprofit Organizations.

3. The First two A's of Budgeting: Approval and Adoption.

4. The Third A: Allocation.

5. Making a Budgeting System Work.

6. Understanding the Language of Accounting.

7. Tracking Financial Information: Core Accounting Processes.

8. Understanding Financial Statements.

9. Integrating Accounting and Budgeting Systems for Better Managerial Control.

10. Linking Past, Present, and Future Through Adjustments.

11. Conducting Manager Audits and Analysis.

Intuitive Imagery puts the discoveries of modern science to work through a simple, proven technology to meet the challenges of our fast-paced changing world. This book shows you how to harness the wisdom of your inner images to achieve peak performance in both business and personal life. Results include greater creativity, better decision making, enhanced productivity, the unlocking of blocked potential, accelerated learning, increased success, and a sense of greater well-being. Learning to use intuitive imaging is like finding a new set of lenses through which to view the world. It helps us change our beliefs about how we know what we know so we can begin to restructure how we do what we do. John B. Pehrson is president of Creative Change Technologies, a training and consulting firm to individuals and organizations focusing in the areas of creativity, deep team building, and executive coaching. John is a former executive with DuPont and has over 20 years of broad international business experience that includes business and technology management, strategic planning, product development, manufacturing, sales and marketing. He lives in Signal Mountain, TN.Susan E. Mehrtons is president of The Potlatch Group, a research organization specializing in analysis of business trends related to global evolution and social change. Her clients range from Fortune 500 companies like AT&T, DuPont, General Motors, and Sears to smaller businesses, schools, and private foundations such as The Institute of Noetic Sciences and the World Business Academy. Sue is the co-author of Earthkeeping, an ecology text, and The Fourth Wave, a vision of business in the 21st century. She lives in Mineola, NY.

Rekindle America's faith in charitable and nonprofit organizations In Generosity Crisis: The Case for Radical Connection to Solve Humanity's Greatest Challenges, accomplished philanthropy experts Nathan Chappell, Brian Crimmins, and Michael Ashley deliver a startlingly insightful exploration of the decline of American generosity. The authors offer inspirational solutions to the dramatic downturn in giving in the US, showing us how to re-establish the interconnection that drives reciprocity, love, and generosity. You'll discover how to help reignite the radical connection between us and value-driven organizations that strive to improve life on Earth. You'll also become part of the conversation about generosity as an antidote to isolation and learn to take personal responsibility for the world's most seemingly intractable problems. The book also includes: Actionable insights from a variety of vantage points informed by the authors' decades of experience in nonprofit and social benefit organizations A broad and deep analysis of how to revitalize the spark of generosity that once made the American nonprofit sector such a powerful force for good Strategies for looking beyond technology as the only scalable solution to the charitable deficit An engrossing and essential treatment of practical charity and real-world nonprofit work, Generosity Crisis will earn a place in the libraries of nonprofit leaders, directors, managers, and other professionals with a personal stake in ensuring the continued survival of the American charitable sector.

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).