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Books > Reference & Interdisciplinary > Communication studies > Decision theory > Risk assessment

Total Manufacturing Assurance - Controlling Product Quality, Reliability, and Safety (Hardcover, 2nd edition): Douglas Brauer,... Total Manufacturing Assurance - Controlling Product Quality, Reliability, and Safety (Hardcover, 2nd edition)
Douglas Brauer, John Cesarone
R2,703 Discovery Miles 27 030 Ships in 12 - 17 working days

Presents Total Manufacturing Assurance (TMA) as a holistic approach to manufacturing operations Focuses on analytics and performance assessment, along with Industry 4.0 and its role in advanced manufacturing, strategic planning, Innovation and engineering economics, as well as manufacturing processes, materials, and operations. It also covers product and manufacturing system reliability, maintainability, availability, quality, and safety, financial issues in decision making and engineering analysis Offers a case study for each chapter highlighting key TMA connections all with the same structure of overview, issue, objective, approach, results, and conclusion Discusses management and engineering techniques and tools, and their practical implementation, required to achieve TMA Expands on integrating fundamental manufacturing, engineering, and management topics, which are key in achieving TMA PowerPoint slides and a solutions manual are available to instructors for course adoptions.

Safety Accidents in Risky Industries - Black Swans, Gray Rhinos and Other Adverse Events (Hardcover): Sasho Andonov Safety Accidents in Risky Industries - Black Swans, Gray Rhinos and Other Adverse Events (Hardcover)
Sasho Andonov
R4,427 Discovery Miles 44 270 Ships in 12 - 17 working days

Provides an insight to safety managers in analyzing bad events and the ways to deal with them. Covers randomness, uncertainty, and predictability in detail. Explains concepts including reverse stress testing, real-time monitoring, and predictive maintenance in a comprehensive manner. Presents mathematical analysis of incidents and accidents using statistics and probabilities theories.

Risk Management - Insights from Different Settings (Hardcover, 1st ed. 2022): Cristina Florio, Monika Wieczorek-Kosmala, Philip... Risk Management - Insights from Different Settings (Hardcover, 1st ed. 2022)
Cristina Florio, Monika Wieczorek-Kosmala, Philip Mark Linsley, Philip Shrives
R4,269 Discovery Miles 42 690 Ships in 12 - 17 working days

This volume offers new, convincing empirical evidence on topical risk- and risk management-related issues in diverse settings, using an interdisciplinary approach. The authors advance compelling arguments, firmly anchored to well-accepted theoretical frameworks, while adopting either qualitative or quantitative research methodologies. The book presents interviews and surveys with risk managers to gather insights on risk management and risk disclosure in practice. Additionally, the book collects and analyzes information contained in public reports to capture risk disclosure and perceptions on risk management impacts on companies' internal organization. It sheds light on financial and market values to understand the effect of risk management on actual and perceived firm's performance, respectively. Further, it examines the impacts of risk and risk management on society and the economy. The book improves awareness and advances knowledge on the complex and changeable risk and risk management fields of study. It interweaves among topical, up-to-date issues, peculiar, under-investigated contexts, and differentiated, complementary viewpoints on the same themes. Therefore, the book is a must-read for scholars and researchers, as well as practitioners and policy makers, interested in a better understanding of risk and risk management studies in different fields.

From Safety to Safety Science - The Evolution of Thinking and Practice (Hardcover): Paul Swuste, Jop Groeneweg, Frank W.... From Safety to Safety Science - The Evolution of Thinking and Practice (Hardcover)
Paul Swuste, Jop Groeneweg, Frank W. Guldenmund, Saul Lemkowitz, Yvette Oostendorp, …
R3,877 R3,224 Discovery Miles 32 240 Save R653 (17%) Ships in 9 - 15 working days

How do accidents and disasters occur? How has knowledge of accident processes evolved? A significant improvement in safety has occurred during the past century, with the number of accidents falling spectacularly within industry, aviation and road traffic. This progress has been gradual in the context of a changing society. The improvements are partly due to a better understanding of the accident processes that ultimately lead to damage. This book shows how contemporary crises instigated the development of safety knowledge and how the safety sciences pieced their theories together by research, by experience and by taking ideas from other domains. From Safety to Safety Science details 150 years of knowledge development in the safety sciences. The authors have rigorously extracted the essence of safety knowledge development from more than 2,500 articles to provide a unique overview and insight into the background and usability of safety theories, as well as modelling how they developed and how they are used today. Extensive appendices and references provide an additional dimension to support further scholarly work in this field. The book is divided into clear time periods to make it an accessible piece of science history that will be invaluable to both new and experienced safety researchers, to safety courses and education, and to learned practitioners.

Embedded Software Development for Safety-Critical Systems, Second Edition (Paperback, 2nd edition): Chris Hobbs Embedded Software Development for Safety-Critical Systems, Second Edition (Paperback, 2nd edition)
Chris Hobbs
R1,926 Discovery Miles 19 260 Ships in 12 - 17 working days

This is a book about the development of dependable, embedded software. It is for systems designers, implementers, and verifiers who are experienced in general embedded software development, but who are now facing the prospect of delivering a software-based system for a safety-critical application. It is aimed at those creating a product that must satisfy one or more of the international standards relating to safety-critical applications, including IEC 61508, ISO 26262, EN 50128, EN 50657, IEC 62304, or related standards. Of the first edition, Stephen Thomas, PE, Founder and Editor of FunctionalSafetyEngineer.com said, "I highly recommend Mr. Hobbs' book."

Inside Hazardous Technological Systems - Methodological foundations, challenges and future directions (Hardcover): Kenneth... Inside Hazardous Technological Systems - Methodological foundations, challenges and future directions (Hardcover)
Kenneth Pettersen Gould, Carl Macrae
R3,857 R3,203 Discovery Miles 32 030 Save R654 (17%) Ships in 9 - 15 working days

This book explores the challenges, opportunities, applications, and implications of applying qualitative research to critical questions of research and practice in the field of organizational risk and safety. The book brings together a diverse perspective to explore the practice of conducting qualitative research as well as to debate the quality of research and knowledge, drawing on a range of different perspectives and traditions. It offers novel and innovative developments in data collection and data analysis methods and tools that can be applied to safety, risk, and accident analysis in complex systems. It also will present practical issues associated with data access and empirical research in challenging and high-stakes environments. This book will provide academics, researchers, students, and professionals in the fields of safety, accident analysis, and risk with a broad-range and expert guide to the key issues and debates in the field, as well as a set of exemplary cases and reflective narratives from leading researchers in the field.

Residential Exposure Assessment - A Sourcebook (Hardcover, 2001 ed.): Jeffrey Driver, Scott R. Baker, David McCallum Residential Exposure Assessment - A Sourcebook (Hardcover, 2001 ed.)
Jeffrey Driver, Scott R. Baker, David McCallum
R3,111 Discovery Miles 31 110 Ships in 12 - 17 working days

Residential Exposure Assessment: A Source Book is the result of a multiyear effort known as the Residential Exposure Assessment Project (REAP) which was initiated by the Society for Risk Analysis and the International Society of Exposure Analysis. This textbook is the primary product of the REAP and it contains contributions from over 30 professionals from a variety of disciplines such as chemistry, biology, physics, engi neering, industrial hygiene, toxicology, pharmacology, and environmental law, reflecting the diverse knowledge and resources necessary to assess and manage potential exposures occurring in and around the home. Expert working groups were organized for each of the 13 chapters to address such issues as U. S. legislation relevant to products used in and around the residence, methods for measuring and modeling exposures across multiple pathways and routes, and distributional data available for key residential exposure factors. This volume is a compendium of information about predictive methods and tools, monitoring methods, data sources, and key variables that characterize exposures in the residential setting. It presents approaches for doing exposure assessments in and around all types of residences. The purpose of the Source Book is to provide a resource for use in educational programs and for "practitioners" of residential exposure assessment. Accordingly, this book is intended for risk assessors, exposure assessors, students, initi ates new to the concept of risk assessment, industrial hygienists assessing health hazards in the home, engineers, and monitoring specialists."

Recent Studies on Risk Analysis and Statistical Modeling (Hardcover, 1st ed. 2018): Teresa A Oliveira, Christos P. Kitsos,... Recent Studies on Risk Analysis and Statistical Modeling (Hardcover, 1st ed. 2018)
Teresa A Oliveira, Christos P. Kitsos, Amilcar Oliveira, Luis Grilo
R3,572 Discovery Miles 35 720 Ships in 10 - 15 working days

This book provides an overview of the latest developments in the field of risk analysis (RA). Statistical methodologies have long-since been employed as crucial decision support tools in RA. Thus, in the context of this new century, characterized by a variety of daily risks - from security to health risks - the importance of exploring theoretical and applied issues connecting RA and statistical modeling (SM) is self-evident. In addition to discussing the latest methodological advances in these areas, the book explores applications in a broad range of settings, such as medicine, biology, insurance, pharmacology and agriculture, while also fostering applications in newly emerging areas. This book is intended for graduate students as well as quantitative researchers in the area of RA.

Advanced Manufacturing Operations Technologies - Principles, Applications, and Design Correlations in Chemical Engineering... Advanced Manufacturing Operations Technologies - Principles, Applications, and Design Correlations in Chemical Engineering Fields of Practice (Hardcover)
Sam A. Hout
R3,036 Discovery Miles 30 360 Ships in 12 - 17 working days

This book discusses and chronicles various types of manufacturing processes, including casting and molding, machining, joining, shearing, and forming. It refers to repetitive, discrete, job shop, process manufacturing (continuous), and process manufacturing (batch). It also offers detailed examples from the nuclear, electronic, plastics, adhesives, inks, packaging, chemical, and pharmaceutical industries. Advanced Manufacturing Operations Technologies: Principles, Applications, and Design Correlations in Chemical Engineering Fields of Practice fills the gap in the connection between production and regulated applications in several industries. It highlights established concepts and provides a new fresh outlook by concentrating on and creating linkages in the implementation of practices in manufacturing and safe clean energy systems. Case studies for the overall design, installations, and construction of manufacturing operations in various industries as well as the standard operating procedures are offered. The book also discusses the correlation between design strategies including step-by-step processes to ensure the reliability, safety, and efficacy of products. The fundamentals of controlled techniques, quality by design, risk assessment, and management are covered in support of operations applications and continuous improvement. This comprehensive book is helpful to all professionals, students, and academicians in many scientific disciplines that utilize fundamental principles of chemical engineering. It is engineering-driven and will be of use to those in industrial and manufacturing, chemical, biochemical, mechanical engineering, and automated control systems fields.

Doing Security - Critical Reflections and an Agenda for Change (Hardcover): M Button Doing Security - Critical Reflections and an Agenda for Change (Hardcover)
M Button
R3,031 Discovery Miles 30 310 Ships in 10 - 15 working days

Despite the growing interest in security amongst governments, organizations and the general public, the provision of much security is substandard. This book explores the problems facing security, and sets out innovative proposals to enhance the effectiveness of security in society, at national and organizational levels.

Financial Security For Dummies (Paperback): E. Tyson Financial Security For Dummies (Paperback)
E. Tyson
R451 Discovery Miles 4 510 Ships in 12 - 17 working days

Boost your financial health so you're ready for any economic or personal upheaval Crisis is inevitable--but it doesn't have to torpedo your finances! Financial Security For Dummies offers proven advice to help you prep your finances for the next economic downturn, personal setback, pandemic, plague of locusts--or anything else life throws your way. This book contains the historical perspective and up-to-date info you'll need to anticipate, understand, and navigate a wide range of personal financial challenges. If your monthly income and expenses are on steady ground and you're ready to secure your financial future, this is the For Dummies guide for you. Not only will you create a plan to keep your family's finances afloat during turbulent times, but you'll also be liberated from the pressure to "keep up with the Joneses" so you can make smarter financial decisions, starting today. This book will help you: Gain an understanding of how unforeseen personal or global events could affect your financial life Learn strategies for protecting your assets when economic downturns and other emergencies occur Feel confident in your unique path to financial freedom so you can remain calm when life takes an unexpected turn Build a survival plan for protecting yourself with broader safety nets, better money decisions, and improved financial literacy Whether you want to reduce your stress surrounding your financial goals or take advantage of financial opportunities crises create, Financial Security For Dummies will equip you to navigate financial challenges and ultimately achieve peace of mind.

Predictive Analytics - Modeling and Optimization (Hardcover): Vijay Kumar, Mangey Ram Predictive Analytics - Modeling and Optimization (Hardcover)
Vijay Kumar, Mangey Ram
R3,857 R2,252 Discovery Miles 22 520 Save R1,605 (42%) Ships in 9 - 15 working days

Predictive analytics refers to making predictions about the future based on different parameters which are historical data, machine learning, and artificial intelligence. This book provides the most recent advances in the field along with case studies and real-world examples. It discusses predictive modeling and analytics in reliability engineering and introduces current achievements and applications of artificial intelligence, data mining, and other techniques in supply chain management. It covers applications to reliability engineering practice, presents numerous examples to illustrate the theoretical results, and considers and analyses case studies and real-word examples. The book is written for researchers and practitioners in the field of system reliability, quality, supply chain management, and logistics management. Students taking courses in these areas will also find this book of interest.

Risk - A User's Guide (Hardcover): General Stanley McChrystal Risk - A User's Guide (Hardcover)
General Stanley McChrystal
R608 R498 Discovery Miles 4 980 Save R110 (18%) Ships in 9 - 15 working days

'Brilliant and highly entertaining, this book is essential reading for every leader, regardless of age or experience.' - Admiral William McRaven, author of Make Your Bed -------- What if you could learn how to expect the unexpected? In business, like in life, foresight is crucial for avoiding pitfalls and disaster - and yet it's something we spend nearly no time developing. Retired four-star general Stan McChrystal has lived a life associated with the deadly risks of combat; he has been forced to analyse and prepare for situations he didn't even know were possible. As a business consultant, he has seen how hundreds of individuals and organizations - too often and to great cost - fail to mitigate risk. Why? Because they focus on the probability of something happening instead of the interface through which any and all risks can be managed. In Risk: A User's Guide, McChrystal presents a new system of responding to risk. He lays out ten dimensions of control which we can adjust at any given time, no matter the context: narrative, bias, action, timing, adaptability, communication, technology, diversity, structure and leadership. Drawing on compelling examples ranging from military history to the business world, and offering infinitely practical exercises to improve preparedness, McChrystal illustrates how these ten factors are almost always in effect - and how, by considering them constantly, individuals and organizations can exert mastery over every conceivable sort of risk that they might face. We may not be able to see into the future, but Risk gives us a framework for improving our resistance and building a strong defense against what we know -- and what we don't. -------- 'A brilliant user's guide that demonstrates how managing risk is about how we lead, rather than getting mathematical equations right.' - Annie Duke, bestselling author of Thinking In Bets and How To Decide 'Measured, meticulous, and filled with practical, pragmatic wisdom from both war and peace, McChrystal's clear-eyed, unsentimental guidance cuts to the heart of our precarious existence. A must-read leadership bible.' - James Kerr, bestselling author of Legacy 'An essential playbook on mastering all dimensions of risk. For soldiers, educators, CEOs, entrepreneurs, government leaders, and everyone in between.' - Keith Krach, former Undersecretary of State and CEO of DocuSign

Think Risk - A Practical Guide to Actively Managing Risk (Hardcover): Shital Thekdi, Terje Aven Think Risk - A Practical Guide to Actively Managing Risk (Hardcover)
Shital Thekdi, Terje Aven
R3,582 Discovery Miles 35 820 Ships in 12 - 17 working days

Risk is the single most prevalent and enduring factor that influences every individual, organization, and society. We often seek protection from negative risk events, but also seek to take advantage of opportunities arising from positive risk events. We may feel overwhelmed by messages encountered in daily interactions with media and society, contributing to a sense of ambiguity over how to act in response to risk-related information and misinformation. We seek to leverage evidence and reason to find our own balance between both positive and negative outcomes in an uncertain world. This ground-breaking book delivers practical concepts and tools that empower readers to leverage innovations in risk science to improve their abilities to interpret, assess, communicate, and handle risk. It provides a practical non-quantitative approach to understanding risk and to making better decisions involving risk. Think RISK covers several key themes in risk science: a) The main goals and strategies for understanding and managing risk b) How readers can inform their risk stances by considering their own individual values and mission c) The difference between risk and safety, and how that difference is critical for managing risk d) The role of psychological factors when understanding and managing risk e) The role of communication when understanding and managing risk, and f) The general importance and incentives for effectively understanding and managing risk. Written for business professionals in all private and public sectors, this book will also be relevant to non-business professionals such as medical practitioners and policymakers and would be an ideal fit for executive education and seminar-style courses in universities, corporate books clubs and training seminars. Because it's based on foundational and scientifically accepted ideas and principles, the book should remain relevant for many years.

Empowered Enterprise Risk Management - Theory and Practice (Hardcover): H Jankensgard Empowered Enterprise Risk Management - Theory and Practice (Hardcover)
H Jankensgard
R756 Discovery Miles 7 560 Ships in 12 - 17 working days

In this book, two experts on the topic raise the question of why many ERM programmes end up as box-checking silos with almost no connection to important decision-making processes, whereas others are empowered and end up having a profound impact on the firm's culture, governance structures, and strategy process. The book establishes a path to empowered ERM by drawing on insights from theory and hard-won lessons from practice. Success factors enabling this transition are thoroughly discussed in a start-to-finish narrative describing the theoretical underpinnings of ERM, its proven best practices, and onto more advanced topic such as risk budgeting and the integration of ERM into strategic decision-making.

Risk, Uncertainty and Profit (Hardcover, New Re-Typeset ed.): Frank H. Knight Risk, Uncertainty and Profit (Hardcover, New Re-Typeset ed.)
Frank H. Knight
R1,739 Discovery Miles 17 390 Ships in 10 - 15 working days
Novel Six Sigma Approaches to Risk Assessment and Management (Hardcover): Vojo Bubevski Novel Six Sigma Approaches to Risk Assessment and Management (Hardcover)
Vojo Bubevski
R6,552 R5,239 Discovery Miles 52 390 Save R1,313 (20%) Ships in 12 - 17 working days

The progression of risk management techniques provides the crucial applications and benefits to all of society. By analyzing the current trends and techniques used to assess and mitigate risks, safer processes can be used for all professional fields, as well as society as a whole. Novel Six Sigma Approaches to Risk Assessment and Management is a vital scholarly resource that provides an in-depth examination on innovative Six Sigma methods for risk mitigation initiatives. Featuring an array of relevant topics such as project management, production scheduling, information systems security, and agricultural planning, this is an ideal reference book for professionals, academicians, students, and researchers interested in detailed research on recent advancements in the management of risk in all fields.

The Analytics of Risk Model Validation (Hardcover, New): George A. Christodoulakis, Stephen Satchell The Analytics of Risk Model Validation (Hardcover, New)
George A. Christodoulakis, Stephen Satchell
R1,661 Discovery Miles 16 610 Ships in 12 - 17 working days

Risk model validation is an emerging and important area of research, and has arisen because of Basel I and II. These regulatory initiatives require trading institutions and lending institutions to compute their reserve capital in a highly analytic way, based on the use of internal risk models. It is part of the regulatory structure that these risk models be validated both internally and externally, and there is a great shortage of information as to best practise. Editors Christodoulakis and Satchell collect papers that are beginning to appear by regulators, consultants, and academics, to provide the first collection that focuses on the quantitative side of model validation. The book covers the three main areas of risk: Credit Risk and Market and Operational Risk.
*Risk model validation is a requirement of Basel I and II
*The first collection of papers in this new and developing area of research
*International authors cover model validation in credit, market, and operational risk

Challenges in Risk Analysis for Science and Engineering - Development of a common language (Hardcover): Tracey Temple, Melissa... Challenges in Risk Analysis for Science and Engineering - Development of a common language (Hardcover)
Tracey Temple, Melissa Ladyman
R3,221 Discovery Miles 32 210 Ships in 12 - 17 working days
Charting Your Course Toward a Comfortable Retirement (Hardcover): Jon L Ten Haagen Cfp(r) Charting Your Course Toward a Comfortable Retirement (Hardcover)
Jon L Ten Haagen Cfp(r)
R642 Discovery Miles 6 420 Ships in 10 - 15 working days
Making Risk Management Work - Engaging People to Identify, Own and Manage Risk (Hardcover, 2nd edition): Ruth Murray-Webster,... Making Risk Management Work - Engaging People to Identify, Own and Manage Risk (Hardcover, 2nd edition)
Ruth Murray-Webster, Penny Pullan
R3,598 Discovery Miles 35 980 Ships in 12 - 17 working days

Highly practical and useful for practitioners - cuts through a highly technical and complex subject in a useable and easy to follow way but without 'dumbing down'. Focuses on the facilitation of risk management, an area that is glossed over or simply ignored in other books on risk management. Brand new chapters on virtual facilitation and the role of group bias in the assessment of risk.

Technology, Human Performance, and Nuclear Facilities - A Systems Engineering Approach to Reduce Human Error (Hardcover):... Technology, Human Performance, and Nuclear Facilities - A Systems Engineering Approach to Reduce Human Error (Hardcover)
Jonathan K. Corrado
R1,385 Discovery Miles 13 850 Ships in 12 - 17 working days

This book statistically confirms that complexity and changing technologies that affect the way operators interact within the systems of the nuclear facili-ties exacerbate the severity of incidents caused by human error and details the application of the systems engineering process to reduce human error given industries' rapidly advancing technology. Technology, Human Performance, and Nuclear Facilities: A Systems Engineering Approach to Reduce Human Error provides a basic understand-ing of Human Error/ P erformance and its relation to industrial operations and advancing technologies incorporated into facilities. The book discusses the context surrounding the complexity of changing technologies at nuclear facili-ties and the potential worsening of problems caused by human error when technology advancements concerning operator interaction with control sys-tems are implemented. It presents how to reduce human error propensity given the incorporation of advanced technology and covers ways to reduce human error using the systems engineering process. Also offered are several concepts related to the operator's involvement in the systems engineering process and the human performance integration with system operational requirements and system testing, evaluation, and validation, and the procedures and training development in the systems engineering process. This book presents empirical evidence for the importance of human performance management in the con-text of nuclear facilities and offers practical recommendations for the improve-ment of this function. Systems engineers, plant/ design engineers, the nuclear industry, plant operations management, and those involved in industrial and nuclear safety will find something of interest in this book.

Supply Chain Cost Management - The AIM and   DRIVE Process for Achieving Extraordinary Results (Paperback, Special Ed.): Jimmy... Supply Chain Cost Management - The AIM and DRIVE Process for Achieving Extraordinary Results (Paperback, Special Ed.)
Jimmy Anklesaria
R683 Discovery Miles 6 830 Ships in 12 - 17 working days

For most supply chains, cost reduction is imperative to long-term survival. Yet identifying the costs that can be eliminated--and then doing so effectively--can prove impossible without the right method. This book introduces the same process the author has used to save companies like IBM, Kodak, and DuPont billions of dollars, simply by harnessing the knowledge of suppliers. Using real-life case studies and examples, the book takes readers step-by-step through the process, showing them how to move beyond negotiation and:

- identify critical costs in the supply chain

- measure secondary and tertiary costs

- develop strategic options

- reduce, change, or eliminate activities that produce costs

- implement an action plan

- verify the plan with cost monitors

- continually improve and modify the process

The book gives readers everything they need to implement this powerful system, and bring genuine and permanent savings to their company.

Managing Crises Before They Happen - What Every Executive and Manager Needs to Know about Crisis Management (Paperback, Special... Managing Crises Before They Happen - What Every Executive and Manager Needs to Know about Crisis Management (Paperback, Special Ed.)
Ian I. Mitroff, Gus Anagnos
R402 Discovery Miles 4 020 Ships in 12 - 17 working days

"From tragic accidents to public relations fiascos, we live in an increasingly crisis-ridden society. In fact, half of the major industrial accidents of the past century occurred in the last 20 years. Incidents such as Bhopal and the Exxon Valdez have become embedded in our consciousness, cultural icons of the worst sort. Other crises, less devastating but with serious impact on their businesses, occur almost daily. Why is this--and what can be done to reverse this disturbing trend? According to Ian Mitroff, one of the world's leading experts on crisis management, the rise in the crisis rate is due to an ingrained ""it-can't happen-to-us"" mentality--which, in turn, leads to a total lack of preparedness for crises. His solution? Find out in Managing Crises Before They Happen. This fascinating book provides readers with a powerful framework that will help them: * Recognize the early warning signals that almost always precede a crisis * Focus on the big picture, not just the details * Avoid becoming either the victim or the villain in a crisis situation * Understand the importance of personal character, corporate culture, and thinking outside the box to effective crisis management * Learn from one crisis things that can prevent or ameliorate the next."

Communicating in Risk, Crisis, and High Stress Situations - Evidence-Based Strategies and Practice (Hardcover): V.T Covello Communicating in Risk, Crisis, and High Stress Situations - Evidence-Based Strategies and Practice (Hardcover)
V.T Covello
R1,226 Discovery Miles 12 260 Ships in 12 - 17 working days

COMMUNICATING IN R!SK, CRISIS, AND HIGH STRESS SITUATIONS LEARN THE UNIFYING PRINCIPLES BEHIND RISK, CRISIS, AND HIGH STRESS COMMUNICATION WITH THIS STATE-OF-THE-ART REFERENCE WRITTEN BY A MAJOR LEADER IN THE FIELD Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice is about communicating with people in the most challenging circumstances: high stress situations characterized by high risks and high stakes. The ability to communicate effectively in a high stress situation is an essential communication competency for managers, engineers, scientists, and professionals in every field who can be thrust into demanding situations complicated by stress. Whether you are confronting an external crisis, an internal emergency, or leading organizational change, this book was written for you. Communicating in Risk, Crisis, and High Stress Situations brings together in one resource proven scientific research with practical, hands-on guidance from a world leader in the field. The book covers such critical topics as trust, stakeholder engagement, misinformation, messaging, and audience perceptions in the context of stress. This book is uniquely readable, thorough, and useful, thanks to features that include: Evidence-based theories and concepts that underlie and guide practice Tools and guidelines for practical and effective planning and application Experience-based advice for facing challenges posed by mainstream and social media Provocative case studies that bring home the key principles and strategies Illuminating case diaries that use the author's breadth and depth of experience to create extraordinary learning opportunities The book is a necessity for managers, engineers, scientists, and others who must communicate difficult technical concepts to a concerned public. It also belongs on the bookshelves of leaders and communicators in public and private sector organizations looking for a one-stop reference and evidence-based practical guide for communicating effectively in emotionally charged situations. Written by a highly successful academic, consultant, and trainer, the book is also designed as a resource for training and education.

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