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Books > Reference & Interdisciplinary > Communication studies > Decision theory > Risk assessment
People Risk Management provides unique depth to a topic that has garnered intense interest in recent years. Based on the latest thinking in corporate governance, behavioural economics, human resources and operational risk, people risk can be defined as the risk that people do not follow the organization's procedures, practices and/or rules, thus deviating from expected behaviour in a way that could damage the business's performance and reputation. From fraud to bad business decisions, illegal activity to lax corporate governance, people risk - often called conduct risk - presents a growing challenge in today's complex, dispersed business organizations. Framed by corporate events and challenges and including case studies from the LIBOR rate scandal, the BP oil spill, Lehman Brothers, Royal Bank of Scotland and Enron, People Risk Management provides best-practice guidance to managing risks associated with the behaviour of both employees and those outside a company. It offers practical tools, real-world examples, solutions and insights into how to implement an effective people risk management framework within an organization.
This book aims to encourage a more reflective, multidisciplinary approach to public safety, and the 'reenfranchisement' of those affected by this new phenomenon. Over the past decade health and safety has become a major issue of public interest. There are countless stories of health and safety activities interfering with public life, preventing some beneficial activity from taking place - even creating absurd or dangerous situations. On the one hand, risk assessment, properly conducted, is highly beneficial - it saves lives and prevents injuries. But on the other, it can damage public life. Why has this come about, and does it have to be like that? The authors examine the origins of the problem, look critically at the tools used by safety assessors and their underlying assumptions, and consider important differences between public life and industry (where the approaches largely originated). They illuminate the whole with an analysis of legal requirements, attitudes of stakeholders, and recent research on risk perception and decision making. The result is a profound and important analysis of risk and safety culture and a framework for managing public safety more effectively.
Bridging an identified gap between research and practice in the domain of risk and organizational learning with respect to human/organizational factors and organizational behaviour, this book highlights the common and recurring threads in contributory factors to accident causation. Based on an extensive research project, it investigates how shipping companies as organizations learn from, filter and give credence/acceptability to differing risk perceptions and how this influences the work culture with special regard to group/team dynamics and individual motivation. The work is presented in the context of the literature regarding conceptual links between risk and the theoretical and operational themes of organizational learning, and in light of interviewees' comments. The themes include processes and structures of knowledge acquisition, information interpretation and distribution, organizational memory and change/adaptation and also levels of learning. The book concludes by discussing some practical implications of the research carried out in various maritime contexts and gives recommendations for the industry and other stakeholders.
Change in organizations can arise spontaneously, or it can begin in response to a planned process of change. Even planned change is not as predictable as one might like it to be; it is often partial or incomplete, or the results of change may not be what one hoped. The aspects of an organization that resist change can be vital to an organization's success, helping to keep it firm, stable, and robust. Why Organizational Change Fails aims to make change managers and OD consultants sensitive to signals of the robust part of an organization, helping them to see something different than they usually see: signs of change. The authors distinguish two aspects of stability in organisations: robustness and tenacity. Robustness is the ability of organisations to remain stable under changing conditions. Tenacity is the reaction of a robust system to planned change. Each of these aspects has its own unique qualities and value within organizations. In the book, the authors describe three aspects of robustness: social, cognitive and political. They also describe healthy and unhealthy forms. Tenacity is described in three patterns: bouncing back, smothering and calculating. Each chapter of the book is preceded by an essay written by a leading scientist designed to help provide real-world context for the process of change and offering insights for the reader on either side of the change equation.
1. Fully aligned to the NEBOSH International Certificate in Health and Safety (IGC) 2019 syllabus 2. An authoritative and helpful study guide for the c.30,000 students a year worldwide pursuing the IGC qualification 3. Written by renowned health and safety expert and former NEBOSH Vice Chairman Dr Ed Ferrett 4. Accessible text design, clearly mapping out key learning outcomes and revision points for easy learning and memorization 5. Companion guide to the 4th edition of the renowned International Health and Safety at Work textbook
Develop and execute a resilient climate change enterprise risk strategy that can be tailored to any organization with this essential guide for risk professionals and business leaders. Climate Change Enterprise Risk Management equips readers with a practical roadmap for how organizations can integrate climate change into their enterprise risk strategy. It offers guidance on how to secure a robust framework that can identify and manage climate threats and opportunities for a business, how to increase the visibility of climate risk management activities at board level, and how and when to implement techniques such as thresholds, mitigation strategies, monitoring capabilities and risk appetite metrics. The book covers both existing best practice risk management tools and how they can be adapted for climate enterprise risk management as well as new interdisciplinary tools like stakeholder mapping. Climate Change Enterprise Risk Management is richly supported by global examples, interviews and case studies representing a wide range of companies and industries including the insurance, finance, infrastructure, oil and gas, legal and auditing sectors. This is a must-read for all risk professionals and business leaders involved in developing and executing enterprise risk management and strategy. It will also be valuable reading for students taking modules on enterprise risk management and climate change, sustainable business and risk management.
The general perception amongst most project and risk managers that we can somehow control the future is, says David Hancock, one of the most ill-conceived in risk management. The biggest problem is how to measure risks in terms of their potential likelihood, their possible consequences, their correlation and the public's perception of them. The situation is further complicated by identifying different categories of problem types; Tame problems (straight-forward simple linear causal relationships and can be solved by analytical methods), and 'messes' which have high levels of system complexity and have interrelated or interdependent problems needing to be considered holistically. However, when an overriding social theory or social ethic is not shared the project or risk manager also faces 'wickedness'. Wicked problems are characterised by high levels of behavioural complexity, but what confuses real decision-making is that behavioural and dynamic complexities co-exist and interact in what is known as wicked messes. Tame, Messy and Wicked Risk Leadership will help professionals understand the limitations of the present project and risk management techniques. It introduces the concepts of societal benefit and behavioural risk, and illustrates why project risk has followed a particular path, developing from the basis of engineering, science and mathematics. David Hancock argues for, and offers, complimentary models from the worlds of sociology, philosophy and politics to be added to the risk toolbox, and provides a framework to understand which particular type of problem (tame, messy, wicked or messy and wicked) may confront you and which tools will provide the greatest potential for successful outcomes. Finally he introduces the concept of 'risk leadership' to aid the professional in delivering projects in a world of uncertainty and ambiguity. Anyone who has experienced the pain and blame of projects faced with overruns of time or money, dissatisfied stakeholders or basic failure, will welcome this imaginative reframing of some aspects of risk management. This is a book that has implications for the risk management processes, culture, and outcomes, of large and complex projects of all kinds.
International Health and Safety at Work has been specially written in simple English for the thousands of students who complete the NEBOSH International General Certificate in Health and Safety each year. Fully revised in alignment with the 2019 syllabus, this fourth edition provides students with all they need to tackle the course with confidence. Clear, easily accessible information is presented in full colour, with discussion of essential principles such as ILO and OSH conventions as well as legal frameworks from a range of countries. The book features practice questions and answers to test knowledge and increase understanding. International Health and Safety at Work remains the most effective tool for those working to fit international health and safety standards to local needs and practice.
The Feeling of Risk brings together the work of Paul Slovic, one of the world's leading analysts of risk, to describe the extension of risk perception research into the first decade of this new century. In this collection of important works, Paul Slovic explores the conception of 'risk as feelings' and examines the interaction of feeling and cognition in the perception of risk. He also examines the elements of knowledge, cognitive skill, and communication necessary for good decisions in the face of risk. The first section of the book looks at the difficulty of understanding risk without an emotional component, for example that disaster statistics lack emotion and thus fail to convey the true meaning of disasters and fail to motivate proper action to prevent them. The book also highlights other important perspectives on risk arising from cultural worldviews and concerns about specific hazards pertaining to blood transfusion, biotechnology, prescription drugs, smoking, terrorism, and nanotechnology. Following on from The Perception of Risk (2000), this book presents some of the most significant research on risk perception in recent years, providing essential lessons for all those involved in risk perception and communication.
The Feeling of Risk brings together the work of Paul Slovic, one of the world's leading analysts of risk, to describe the extension of risk perception research into the first decade of this new century. In this collection of important works, Paul Slovic explores the conception of 'risk as feelings' and examines the interaction of feeling and cognition in the perception of risk. He also examines the elements of knowledge, cognitive skill, and communication necessary for good decisions in the face of risk. The first section of the book looks at the difficulty of understanding risk without an emotional component, for example that disaster statistics lack emotion and thus fail to convey the true meaning of disasters and fail to motivate proper action to prevent them. The book also highlights other important perspectives on risk arising from cultural worldviews and concerns about specific hazards pertaining to blood transfusion, biotechnology, prescription drugs, smoking, terrorism, and nanotechnology. Following on from The Perception of Risk (2000), this book presents some of the most significant research on risk perception in recent years, providing essential lessons for all those involved in risk perception and communication.
This new volume explores the crisis in transatlantic relations and analyses the role of NATO following the collapse of the Soviet Union. The book offers a unified theory of cooperation in the new security paradigm to explain the current state of transatlantic relations and NATO's failure to adequately transform itself into a security institution for the 21st century. It argues that a new preoccupation with risk filled the vacuum left by the collapse of the Soviet Union, and uses the literature of the Risk Society to analyse the strained politics of the North Atlantic community. Using case studies to show how the West has pursued a strategy of risk management, and the effect this has had on NATO's politics, the book argues that a better understanding of how risk affects Western political cohesion will allow policy makers a way of adapting the structure of NATO to make it more effective as a tool for security. Having analysed NATO's recent failings, the book offers a theory for the way in which it can become an active risk manager, through the replacement of its established structure by smaller, ad hoc groupings.
The Handbook of Risk and Crisis Communication explores the scope and purpose of risk, and its counterpart, crisis, to facilitate the understanding of these issues from conceptual and strategic perspectives. Recognizing that risk is a central feature of our daily lives, found in relationships, organizations, governments, the environment, and a wide variety of interactions, contributors to this volume explore such questions as "What is likely to happen, to whom, and with what consequences?" "To what extent can science and vigilance prevent or mitigate negative outcomes?" and "What obligation do some segments of local, national, and global populations have to help other segments manage risks?", shedding light on the issues in the quest for definitive answers. The Handbook offers a broad approach to the study of risk and crisis as joint concerns. Chapters explore the reach of crisis and risk communication, define and examine key constructs, and parse the contexts of these vital areas. As a whole, the volume presents a comprehensive array of studies that highlight the standard principles and theories on both topics, serving as the largest effort to date focused on engaging risk communication discussions in a comprehensive manner. Now available in paperback, the Handbook of Risk and Crisis Communication can be readily used in graduate coursework and individual research programs. With perspectives from psychology, sociology, anthropology, political science, economics, and communication, the Handbook provides vital insights for all disciplines studying risk, and is required reading for scholars and researchers investigating risk and crisis in various contexts.
Natural disasters, terrorist attacks, financial collapses, and other crisis situations have occupied public attention to an unprecedented degree in recent years. In the face of these events, the study of risk and crisis management is becoming more important than ever before. This book is a clear and comprehensive guide to the most common emergency situations of our day, giving succinct, practical advice on how best to avoid them if possible, how to minimize loss and damage once they have occurred, and how best to recover sustainably. The 101 cases presented here cover both natural and man-made disasters, drawing on recent and current case histories to propose workable solutions for governments, corporations and ordinary people facing extraordinary times.This revised and expanded edition of the authors' 1999 book, Survival - Simulation of Risk and Crisis Management 69, is written in an accessible style and contains the latest research in the field. It will benefit laypeople, professionals, and academics alike. In particular, safety professionals, public management professionals, CEOs, CIOs, tertiary students and researchers will appreciate its pragmatic, vigilant approach to dealing with and recovering from natural and man-made disasters in the interest of long-term survival and sustainability.
This new anthology is a comprehensive introduction to the field of risk theory. The introduction provides the ideal starting point for students and professionals new to risk studies and offers a concise refresher for researchers and practitioners. Coverage includes the origins of the 'concept of risk' and its often misunderstood cousin 'uncertainty, ' before moving on to address risk perception, risk communication, the idea of trust and post trust as well as risk in policy and regulation with a close look at the Precautionary Principle. Following the introduction, the volume includes a selection of the most significant and influential works on risk in their entirety. These selections, organized thematically to cover the breadth and depth of the field, provide greater detail and elaborate on the key themes and major developments in risk studies. Together they comprise the essential literature necessary for a full understanding of risk theory and practice on any issue and in any context.
A thought-provoking and invaluable book for anyone who cares about risk communication and management in the 21st century Anna Jung, Director General, European Food Information Council Professor Ragnar L fstedt has once again produced a most interesting book on risk management and trust, well-based on theory and built on empirical findings Mikael Karlsson, President, Swedish Society for Nature Conservation Highlights the difficult balancing task facing risk regulators. Regulatory inaction against real risks can undermine public trust. However, exaggerated responses to risks can also jeopardize regulators credibility. The diverse international case studies developed by Ragnar L fstedt provide guidance for how regulators can navigate these and other frequently competing concerns W. Kip Viscusi, Cogan Professor of Law and Economics, Harvard University, USA In democracies, government policies cannot succeed without public acceptance. Yet complex risk management requires technical expertise. How to reconcile these competing needs? Ragnar L fstedt provocatively challenges recent research claiming that risk managers must engender public trust via deliberative dialogue. He uses four cases studies to argue that the reasons for distrust vary and demand different responses; that in some cases trust can flow from technical competence without public deliberation; and that in others public deliberation can actually aggravate distrust. Trust me: L fstedt s book will add spice to the debate over risk, experts, the public and trust Jonathan B. Wiener, Perkins Professor of Law and Environmental Policy, Duke University, USA We live in post-trust societies, in which public confidence in governments and corporations over health, food and environmental risk is eroding rapidly. Good risk communication can help companies, governments and institutions minimize disputes, resolve issues and anticipate problems. Without such communication, the best policies can become derailed and trust can be lost. Most policy-makers still use outdated methods to communicate policies and achieve their objectives - methods developed before public trust in industry and government was affected by health scares such as BSE, genetically modified organisms and dioxins in Belgian chicken. This book provides effective methods for managing and communicating risk effectively in contemporary societies.
This new volume explores the crisis in transatlantic relations and analyses the role of NATO following the collapse of the Soviet Union. The book offers a unified theory of cooperation in the new security paradigm to explain the current state of transatlantic relations and NATO's failure to adequately transform itself into a security institution for the 21st century. It argues that a new preoccupation with risk filled the vacuum left by the collapse of the Soviet Union, and uses the literature of the Risk Society to analyse the strained politics of the North Atlantic community. Using case studies to show how the West has pursued a strategy of risk management, and the effect this has had on NATO's politics, the book argues that a better understanding of how risk affects Western political cohesion will allow policy makers a way of adapting the structure of NATO to make it more effective as a tool for security. Having analysed NATO's recent failings, the book offers a theory for the way in which it can become an active risk manager, through the replacement of its established structure by smaller, ad hoc groupings.
The Handbook of Risk and Crisis Communication explores the scope and purpose of risk, and its counterpart, crisis, to facilitate the understanding of these issues from conceptual and strategic perspectives. Recognizing that risk is a central feature of our daily lives, found in relationships, organizations, governments, the environment, and a wide variety of interactions, contributors to this volume explore such questions as: "What is likely to happen, to whom, and with what consequences?"; "To what extent can science and vigilance prevent or mitigate negative outcomes?"; and "What obligation do some segments of local, national, and global populations have to help other segments manage risks?", shedding light on the issues in the quest for definitive answers. The Handbook offers a broad approach to the study of risk and crisis as joint concerns. Chapters explore the reach of crisis and risk communication, define and examine key constructs, and parse the contexts of these vital areas. As a whole, the volume presents a comprehensive array of studies that highlight the standard principles and theories on both topics, serving as the largest effort to date focused on engaging risk communication discussions in a comprehensive manner. With perspectives from psychology, sociology, anthropology, political science, economics, and communication, the Handbook of Risk and Crisis Communication enlarges the approach to defining and recognizing risk and how should it best be managed. It provides vital insights for all disciplines studying risk, including communication, public relations, business, and psychology, and will be required reading for scholars and researchers investigating risk and crisis in various contexts.
The technological age has seen a range of catastrophic and preventable failures, often as a result of decisions that did not appropriately consider safety as a factor in design and engineering. Through more than a dozen practical examples from the author 's experience in nuclear power, aerospace, and other potentially hazardous facilities, Choosing Safety is the first book to bring together probabilistic risk assessment and decision analysis using real case studies. For managers, project leaders, engineers, scientists, and interested students, Michael V. Frank focuses on methods for making logical decisions about complex engineered systems and products in which safety is a key factor in design - and where failure can cause great harm, injury, or death.
This is a major, and deeply thoughtful, contribution to understanding uncertainty and risk. Our world and its unprecedented challenges need such ways of thinking! Much more than a set of contributions from different disciplines, this book leads you to explore your own way of perceiving your own area of work. An outstanding contribution that will stay on my shelves for many years. Dr Neil T. M. Hamilton, Director, WWF International Arctic Programme This collection of essays provides a unique and fascinating overview of perspectives on uncertainty and risk across a wide variety of disciplines. It is a valuable and accessible sourcebook for specialists and laypeople alike. Professor Renate Schubert, Head of the Institute for Environmental Decisions and Chair of Economics at the Swiss Federal Institute of Technology This comprehensive collection of disciplinary perspectives on uncertainty is a definitive guide to contemporary insights into this Achilles heel of modernity and the endemic hubris of institutional science in its role as public authority. It gives firm foundations to the fundamental historic shift now underway in the world, towards normalizing acceptance of the immanent condition of ignorance and of its practical corollaries: contingency, uncontrol, and respect for difference. Brian Wynne, Professor of Science Studies, Lancaster University Bammer and Smithson have assembled a fascinating, important collection of papers on uncertainty and its management. The integrative nature of Uncertainty and Risk makes it a landmark in the intellectual history of this vital cross-disciplinary concept. George Cvetkovich, Director, Center for Cross-Cultural Research, Western Washington University Uncertainty governs our lives. From the unknowns of living with the risks of terrorism to developing policies on genetically modified foods, or disaster planning for catastrophic climate change, how we conceptualize, evaluate and cope with uncertainty drives our actions and deployment of resources, decisions and priorities. In this thorough and wide-ranging volume, theoretical perspectives are drawn from art history, complexity science, economics, futures, history, law, philosophy, physics, psychology, statistics and theology. On a practical level, uncertainty is examined in emergency management, intelligence, law enforcement, music, policy and politics. Key problems that are a subject of focus are environmental management, communicable diseases and illicit drugs. Opening and closing sections of the book provide major conceptual strands in uncertainty thinking and develop an integrated view of the nature of uncertainty, uncertainty as a motivating or de-motivating force, and strategies for coping and managing under uncertainty.
This book aims to take the reader through all aspects of fire safety and management in residential settings, from origin and ignition, risk assessment, protection and prevention, as well as comparing effective enforcement options from across all parts of the UK. It outlines the basis of law, standards and guidance relating to fire safety and building performance, and critically evaluates the legal provisions and approaches to risk reduction with the focus on rented properties. This book: Provides wider access to fire safety knowledge previously generally used by regulators and specialists. Examines fire risk assessments in domestic premises and the competency of assessors. Explains the approaches to fire safety enforcement the impact of property licensing. Includes fire risk precautions for housing and general checklists to help landlords and tenants understand their responsibilities Explores the effect of existing legislation with references to key Property Tribunal decisions relating to fire risk management and future legal developments. This book will assist Environmental Health Officers and Environmental Health Practitioners - as well as graduating academics of the field - in their work to encourage the appropriate and effective use of legislation. Landlords, Estate managers, student accommodation managers, surveyors and tenant groups may also find this book of interest.
The Nordic welfare states have found themselves in the firing line
of post-industrial developments, resulting in fundamental changes
in societal institutions at all levels. In particular, changes in
the labour market and family, reinforced by processes of migration
and international market integration, have presented the welfare
states with new social needs to attend to. This book critically
explores responses to changing social risks across areas such as
structural unemployment, entrepreneurship, immigration, single
parenthood, education and health. It explores critical changes in
the structure of the Nordic welfare states and the social policy
strategies for alleviating social risks. While the Nordic countries
are shining in most international comparisons, such changes and
their wider implications have often been overlooked in the
literature. The book raises the question whether certain risks are
even being evoked actively through new social policies instating
incentive structures concomitant with policy goals in order to
encourage certain behaviour among citizens.
Trust is an important factor in risk management, affecting judgements of risk and benefit, technology acceptance and other forms of cooperation. In this book the world's leading risk researchers explore all aspects of trust as it relates to risk management and communication. Drawing on a wide variety of disciplinary approaches and empirical case studies (on topics such as mobile phone technology, well-known food accidents and crises, wetland management, smallpox vaccination, cooperative risk management of US forests and the disposal of the Brent Spar oil drilling platform), this is the most thorough and up-to-date examination of trust in all its forms and complexities. The book integrates diverse research traditions and provides new insights into the phenomenon of trust. Factors that lead to the establishment and erosion of trust are identified. Insightful analyses are provided for researchers and students of environmental and social science and professionals engaged in risk management and communication in both public and private sectors. Related titles The Tolerability of Risk (2007) 978-1-84407-398-6
There is an increasing dissatisfaction about how risk is regulated, leading to vivid debates about the use of 'risk assessment' and 'precaution'. As a result, academics, government officials and industry leaders are calling for new approaches and fresh ideas. This book provides a historical and topical perspective on the alternative concept of 'Tolerability of Risk' and its concrete regulatory applications. In the UK, Tolerability of Risk has been developed into a sophisticated framework, particularly within the health and safety sectors. It is expected to guide decision-makers when applying their legal obligation of keeping risks as low as practically reasonable. Could Tolerability of Risk become a wider source of inspiration across the full scope of risk analysis and management? Written by leading academics and risk practitioners from industry and government, The Tolerability of Risk presents a summary of theoretical perspectives on risk approaches, providing a detailed elicitation of the methods and approaches used to build the Tolerability of Risk framework and examining the prospect of universal application of that framework. From nuclear power to environmental pollution, climate change and drug testing, the Tolerability of Risk framework may offer a workable, pragmatic solution for balancing risks against the costs involved in controlling them, as well as developing the institutional capacity to make effective decisions in all jurisdictions worldwide.
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