|
Books > Business & Economics > Industry & industrial studies > Service industries > Hospitality industry
|
Buy Now
Human Resource Management for the Hospitality and Tourism Industries (Hardcover)
Loot Price: R5,954
Discovery Miles 59 540
|
|
|
Human Resource Management for the Hospitality and Tourism Industries (Hardcover)
Expected to ship within 10 - 15 working days
|
Human Resource Management for the Hospitality and Tourism
Industries takes an integrated look at HRM policies and practices
in the tourism and hospitality industries. Utilising existing human
resource management (HRM) theory and practice, it contextualises it
to the tourism and hospitality industries by looking at the
specific employment practices of these industries, such as how to
manage tour reps or working in the airline industry. It initially
sets the scene with a broad review of the evidence of HRM practice
within the tourism and hospitality industries. Having identified
the broader picture, the text then begin to focus much more
explicitly on a variety of HR policies and practices such as: *
recruitment and selection: the effects of ICT, skills required
specific for the industry and the nature of advertising *
legislation and equal opportunities: illegal discrimination and
managing diversity * staff health and welfare: violence in the
workplace, working time directives, smoking and alcohol and drug
misuse * remuneration strategies in the industry: the 'cafeteria
award' approach, minimum wage and tipping Human Resource Management
for the Hospitality and Tourism Industries is illustrated
throughout with both examples of best practice for prescriptive
teaching and discussion, and international case studies to exercise
problem solving techniques and contextualise learning. It
incorporates a user friendly layout and includes pedagogic features
such as: chapter outlines and objectives, HRM in practice - boxed
examples, reflective review questions, web links' discussion
questions and further reading. Accompanying the text is a companion
website which includes extra case studies to aid teaching and
learning.
General
Is the information for this product incomplete, wrong or inappropriate?
Let us know about it.
Does this product have an incorrect or missing image?
Send us a new image.
Is this product missing categories?
Add more categories.
Review This Product
No reviews yet - be the first to create one!
|
You might also like..
|
Email address subscribed successfully.
A activation email has been sent to you.
Please click the link in that email to activate your subscription.
Welcome to Loot.co.za!
Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
