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Re-Making Communication at Work (Paperback, 2013 ed.)
Loot Price: R989
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Re-Making Communication at Work (Paperback, 2013 ed.)
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Almost 400 years ago philosophers John Locke and David Hume
implicitly defined communication as a tool for the transmission of
pure ideas, stating that the ideas themselves are what matter, not
the way in which they are expressed and exchanged. Now known as the
transmission model, this form of communication is still the
foundation for academic courses in communication theory and
practice, and is embedded in most business literature and education
that address subjects related to workplace communication,
organization behavior and culture, leadership, and conflict
resolution. But what if this accepted model of communication was
incomplete? Re-Making Communication at Work argues that the
transmission model of communication needs to be replaced by a new
approach to communication. Sostrin challenges the status quo by
exposing the most common myths that inaccurately define successful
communication at work. These misperceptions are replaced by a set
of core principles that deliver a clear mandate for re-making
communication at work. Sostrin not only provides the theoretical
foundation for this new approach, but he uses a straightforward
model and exercises that demonstrate how managers, students, and
consultants can powerfully improve relationships, decision-making,
and collaboration with a few lines and circles.
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