Humanistic Perspectives in Hospitality and Tourism, Volume II - CSR and Person-Centred Care (Hardcover, 1st ed. 2022)

This book, the second of two volumes, uses a framework of philosophical anthropology, and the concepts of humanistic leadership and humanistic management, to explore the value of work in the hospitality and tourism industry. It presents robust theoretical and practical implications for professionalism and excellence at work. Following on the first volume's focus on the personal dimension of hospitality, this volume explores hospitality from a viewpoint that goes beyond the individual, first situating hospitality within culture, then engaging its internal and external customers and finally integrating issues like vulnerability, sustainability, social responsibility, and industry resilience in the face of the pandemic. These volumes will be of use to academics and practitioners in the fields of hospitality and tourism management, humanistic and transformational leadership, corporate social responsibility, human resource management, customer service, and workplace spirituality.

General

Imprint:	Springer Nature Switzerland AG
Country of origin:	Switzerland
Series:	Humanism in Business Series
Release date:	May 2022
First published:	2022
Editors:	Kemi Ogunyemi • Ebele Okoye • Omowumi Ogunyemi
Dimensions:	210 x 148mm (L x W)
Format:	Hardcover
Pages:	312
Edition:	1st ed. 2022
ISBN-13:	978-3-03-095584-7
Categories:	Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management Books > Business & Economics > Industry & industrial studies > Service industries > Tourism industry Books > Business & Economics > Industry & industrial studies > Service industries > Hospitality industry > General
LSN:	3-03-095584-2
Barcode:	9783030955847

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