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Humanistic Perspectives in Hospitality and Tourism, Volume II - CSR and Person-Centred Care (Hardcover, 1st ed. 2022)
Loot Price: R4,372
Discovery Miles 43 720
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Humanistic Perspectives in Hospitality and Tourism, Volume II - CSR and Person-Centred Care (Hardcover, 1st ed. 2022)
Series: Humanism in Business Series
Expected to ship within 12 - 17 working days
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Total price: R4,392
Discovery Miles: 43 920
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This book, the second of two volumes, uses a framework of
philosophical anthropology, and the concepts of humanistic
leadership and humanistic management, to explore the value of work
in the hospitality and tourism industry. It presents robust
theoretical and practical implications for professionalism and
excellence at work. Following on the first volume's focus on the
personal dimension of hospitality, this volume explores hospitality
from a viewpoint that goes beyond the individual, first situating
hospitality within culture, then engaging its internal and external
customers and finally integrating issues like vulnerability,
sustainability, social responsibility, and industry resilience in
the face of the pandemic. These volumes will be of use to academics
and practitioners in the fields of hospitality and tourism
management, humanistic and transformational leadership, corporate
social responsibility, human resource management, customer service,
and workplace spirituality.
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