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A Practical Guide to Statistical Quality Improvement - Opening up the Statistical Toolbox (Paperback, Softcover reprint of the original 1st ed. 1992)
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A Practical Guide to Statistical Quality Improvement - Opening up the Statistical Toolbox (Paperback, Softcover reprint of the original 1st ed. 1992)
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A Practical Guide to Statistical Quality Improvement: Opening Up
the Statistical Toolbox is designed as a reference guide for the
engineer, supervisor, and manager. The intent of the text is to
present conventional statistical quality improvement tools in a
user-friendly form. We have worked to take some of the "mystique"
out of the statistics and help others put these powerful tools to
effective use in a Total Quality Manage Management (TQM)
environment. This isn't a text on TQM. TQM has three elements (as
shown in Figure i.1): 1. Creating the environment 2. The continuous
improvement toolbox 3. Employee empowerment This text focuses
almost exclusively on the middle element, the continuous
improvement (CI) toolbox. Further, Opening Up the Statistical
Toolbox does not present a complete set of tools intended to "fill"
the CI toolbox; only the statistical tools and some of the basic
team process tools are covered. The CI toolbox, in reality, will
never get "filled." A comprehensive toolbox will include extensive
team process skills and technology specific tools complimentary to
the statistical tools included here. THE THREE KEY ELEMENTS OF TQM
THE CONTINUOUS IMPROVEMENT TOOLBOX EMPLOYEE EMPOWERMENT FIGURE
i.I."
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