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Books > Business & Economics > Industry & industrial studies > Service industries > Hospitality industry
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Cruise Operations Management - Hospitality Perspectives (Paperback, 3rd edition)
Loot Price: R1,510
Discovery Miles 15 100
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Cruise Operations Management - Hospitality Perspectives (Paperback, 3rd edition)
Expected to ship within 12 - 17 working days
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Cruise Operations Management: Hospitality Perspectives offers a
comprehensive and contextualised overview of hospitality services
for the cruise industry. As well as providing a background to the
cruise industry, it also looks deeper into the management issues,
providing a practical guide for students and professionals alike.
Since the last edition of this book was published, there have been
many important developments in the industry. This third edition has
been updated to include: New content on: health, safety and
security, sustainability, environmental impacts of cruise
operations, changing and emerging markets, professionalism and
talent management, innovation and digital technologies A new
chapter on 'Leadership in the cruise industry' New international
case studies throughout to provide a real-world insight into the
industry Additional online resources, including PowerPoint slides
for instructors and student quizzes to test knowledge This
comprehensive, accessible and engaging text is essential reading
for all those seeking to study cruise operations management whether
for academic or vocational reasons.
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