The 3rd Edition of "Resorts: Management and Operation" is a summary
of almost 30 years of thought, analysis, and research into the
field of resort management written from a business viewpoint yet
takes into account the unique structure of resorts. The text is
divided into three sections. Each section has a philosophical basis
for the inclusion of the subsequent principles and practices.
The first section covers major types of resorts: those that are
mountain-based, beach-based and golf/tennis based. Two chapters are
devoted to each of the various resort types. The first chapters of
each resort type focuses on development issues with the impact on
operations noted throughout. The second chapter in each resort type
deals with guest profiles and management issues. The second section
highlights what makes managing a resort different from managing a
'regular' hotel. The final section features a newly expanded
chapter on spas, pools, and indoor water parks along with
individual chapters on specialty resorts, cruise ships and casinos,
reflecting the importance of these types of properties.
General
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