A member of the world-renowned Program on Negotiation at Harvard Law School introduces the powerful next-generation approach to negotiation.
For many years, two approaches to negotiation have prevailed: the "win-win" method exemplified in "Getting to Yes" by Roger Fisher, William Ury, and Bruce Patton; and the hard-bargaining style of Herb Cohen's "You Can Negotiate Anything." Now award-winning Harvard Business School professor Michael Wheeler provides a dynamic alternative to one-size-fits-all strategies that don't match real world realities.
"The Art of Negotiation" shows how master negotia-tors thrive in the face of chaos and uncertainty. They don't trap themselves with rigid plans. Instead they understand negotiation as a process of exploration that demands ongoing learning, adapting, and influencing. Their agility enables them to reach agreement when others would be stalemated.
Michael Wheeler illuminates the improvisational nature of negotiation, drawing on his own research and his work with Program on Negotiation colleagues. He explains how the best practices of diplomats such as George J. Mitchell, dealmaker Bruce Wasserstein, and Hollywood producer Jerry Weintraub apply to everyday transactions like selling a house, buying a car, or landing a new contract. Wheeler also draws lessons on agility and creativity from fields like jazz, sports, theater, and even military science.

Across the world each year events of every shape and size are held: from community events, school fairs and local business functions through to the world's largest festivals, music events, conferences and sporting events. As well as causing celebration and giving voice to issues, these public parties use up resources, send out emissions and generate mountains of waste. Events also have the power to show sustainability in action and every sustainably produced event can inspire and motivate others to action. Written by a leader in event sustainability management, this book is a practical, step-by-step guide taking readers through the key aspects of how to identify, evaluate and manage event sustainability issues and impacts and to use the event for good - it's for events of any style and scale, anywhere in the world. Now in its third edition, this is the indispensable one-stop guide for event professionals and event management students who want to adjust their thinking and planning decisions towards sustainability, and who need a powerful, easy-to-use collection of tools to deliver events sustainably.

The ups and downs of negotiating can be challenging enough at home. But when people put themselves in another country - where the customs and conventions are often radically different - they've got a recipe for awkwardness and confusion at best, disappointment and disaster at worst. This new, updated edition of this long-trusted guide provides readers with the savvy they need to negotiate with finesse and ease, no matter where they are. The book provides expert advice on business practices, transactions, and attitudes throughout the world. Now expanded to include 63 countries, the book has been updated to reflect changes in the international scene as well as up-to-the-minute topics like foreign outsourcing and multicultural work teams that increasingly characterize present-day work relationships. Organized in an easy-to-access, quick-reference format, this bestselling guide is a passport to worldwide negotiation skills - and greater business success.

We negotiate every day, as managers or lawyers, parents, friends, and citizens. Decades of research have generated an abundance of knowledge about how to negotiate but this research also tells us that we still fall far short of our abilities. Much less has been written about how to learn to negotiate. Comprehensively addressing both of these questions, this new textbook combines practitioner guidance with empirical research to teach negotiation as a skill that can be learned and mastered. Leaving behind the typical quick-fix solutions of the rulebook approach to negotiation, Berkel backs up his practical advice with a wealth of examples, case studies, and graphic illustrations. This is an invaluable book for MBA, law and other professional students, as well as executives seeking to develop and improve their skills in negotiation.

Environmental sustainability is perhaps the key societal challenge of our times. Achieving it will require a significant level of financing and investment, and here the role of the banking industry is fundamental. Banks can play a broader and far-reaching role by adopting environmental concerns in their internal and external business operations. Principles of Green Banking is a comprehensive account of the different aspects of green banking and offers theories and principles as well as practical how-to guidelines to adopt green banking practices. This book discusses why green banking is central to achieving sustainable development. It illustrates the evolution of green banking around the world, different types of environmental risks created by firms and how these risks offer threats to sustain ability, and ongoing trends and patterns of green banking practice. Critically, it also presents an outline of the regulatory framework necessary to help the entire banking sector adapt to the change towards green banking. It is a valuable resource for financial sector professionals and scholars in the fields of sustainable finance and banking.

In today's increasingly decentralized, fast moving business environments, your ability to negotiate effectively is your most valuable asset. With Kathleen Reardon's Becoming a Skilled Negotiator you'll be able to develop essential negotiation skills that will help you quickly assess situations, overcome conflicts, adapt to unexpected developments, and ultimately build valuable alliances. Filled with many "real deal" examples from master negotiators, Becoming a Skilled Negotiator provides an insightful look at the negotiation process--from analyzing the interests of other parties to selecting your words to bring about a desirable outcome.

An award-winning conflict consultant offers a new path to take when agreement and collaboration seem impossible, and teaches us that when conflict resolution fails, we can achieve freedom instead-even without others' cooperation. A founding CEO and his top salesperson are engaged in a heated clash over her compensation package. A mother and daughter are locked in a nasty cycle of blame and attack. A high-profile executive team is struggling with aggressive political infighting. In all these cases, every effort to talk it out has been unsuccessful. Where can you turn when your attempts to resolve conflict fail? Most approaches emphasize collaboration. You are supposed to sit down, calmly talk through your differences, and find a solution. But what if nothing seems to work, no matter what you do? When situations resist resolution, the Optimal Outcomes Method teaches us conflict freedom. This innovative method, based on Dr. Jennifer Goldman-Wetzler's training at the Program on Negotiation at Harvard Law School, two decades as a consultant to Fortune 500 and high-growth CEOs and senior teams, grassroots work with Middle East leaders, US government-funded research on terrorism, and her popular course at Columbia University, Optimal Outcomes reveals eight groundbreaking practices proven to help people everywhere free themselves from conflict. With inspiring stories from clients, students, and Dr. Goldman-Wetzler's own life lighting the way, you'll learn to observe complex situations with clarity, access your shadow values (things you really care about but have been unwilling to admit), and take bold, simple, surprising action. Optimal Outcomes blends mindfulness, Jungian psychology, and practical, step-by-step advice to free anyone from seemingly impossible conflict. Applying the practices, you'll reach your Optimal Outcome-which may be vastly different from what you originally imagined, but more satisfying than you ever dreamed possible.

Increasing evidence of environmental deterioration in emerging markets, climate change, and consequences of environmental waste have compelled not only businesses but also consumers to reduce the environmental burden, mitigate waste and preserve resources for future generations. What actions, strategies, practices, and policies can be developed to sustain environmental sustainability in emerging markets? This book brings together fresh insights, ideas, and new research directions. This book consists of eleven chapters which examine environmental sustainability from consumer, organisation and policy perspectives. These chapters are contributed by emerging and eminent authors from different regions of the world including Asia, Australia, Europe, North America, and South America. This book provides an insightful and valuable compendium for sustainability researchers, businesses, educators, and policymakers, and readers concerned about socio-environmental issues and sustainable development. The book provides policymakers and businesses with information to assist the development of policies, strategies, and programs which will develop and encourage environmentally sustainable behaviours and practices in emerging markets and the wider global community

In "Getting to Yes," renowned educator and negotiator Roger Fisher presented a universally applicable method for effectively negotiating personal and professional disputes. Building on his work as director of the Harvard Negotiation Project, Fisher now teams with Harvard psychologist Daniel Shapiro, an expert on the emotional dimension of negotiation. In "Beyond Reason," they show readers how to use emotions to turn a disagreementabig or small, professional or personalainto an opportunity for mutual gain.

This book provides the blueprint for implementation, breaking down barriers, and the steps required to integrate sustainability successfully into any business. It is laid out in easily digestible chapters, with action steps backed up from interviews with sustainability thought leaders, case studies, and the real life experience of the author, as well as over 40 interviews with CSR and Sustainability Directors at various companies on how to "get things done" based on their successes and temporary setbacks. It provides the step-by-step roadmap for implementing sustainability successfully and focuses on "how" companies can realize the benefits of sustainability by engaging the head, heart, and hands of their employees. Also included is a checklist for implementation and tips on how to regain momentum or get "un-stuck" at the end of each chapter as well as additional helpful resources and exercises to overcome the most common barriers towards implementation.

Responsible Innovation. For some, this expression is only an oxymoron or, worse, a means of masking with a sheet of virtue economic practices that would otherwise appear selfish and self-interested. For others, theorists and actors of innovation, this expression represents a formidable lever of action and a rich conceptual source from which to draw new ways of innovating. The articulation between different levels of norms - economic and ethical, to which we can add the legal dimension - is not new, and is the subject of an in-depth reflection, decades old, around the idea of Corporate Social Responsibility (CSR). By taking up some debates on CSR, most of which are foreign to the current authors of responsible innovation, this book examines the various justifications that CSR brings in order to convince economic players, subject to powerful market forces, of their responsible commitment. But these are not enough. The book also explores the specific contribution of the concept of responsible innovation to coping with the technological, social and political breakthroughs generated by innovation, and is based on philosophical resources such as the ethics of virtue and the ethics of "care".

Discover why the world's leading Sustainable and Responsible investors choose to invest for good - while making market returns. Sustainable & Responsible Investing 360 Degrees is a compelling read for anyone interested in pursuing an investment strategy for positive social, environmental, and ethical impact - at market rate returns. With climate change, social justice, and political divisions at the forefront of today's headlines, the stories and tactics of Sustainable and Responsible Investing have become not only mainstream but exceptionally relevant to the next generation of investors. Recognizing the powerful impact that Sustainable and Responsible investing can have on these societal, economic, and environmental challenges, Scott Arnell has identified and connected with 26 of the world's leading Sustainable and Responsible Investment experts, engaging in comprehensive conversations to reveal their unique investment journeys, approaches, experiences, tips, strategies, and insights. Arnell's interviewees have more than 700 years of combined professional investment experience with trillions in assets under management. Somewhere along their professional journey, each made a personal and professional commitment to use investing as a proactive force for good. Now they reap not just financial rewards but gain profound satisfaction knowing that they are helping improve the world and the lives of those in it. "My goal in researching and writing this book," Arnell explains, "was to reveal how these experts integrate non-financial criteria into their investment decisions to successfully achieve environmental and social impact in the world alongside market-rate financial returns. I also wanted readers to understand how the individual life voyages of these leading investors led them to commit to engaging exclusively in Sustainable and Responsible investing, hopefully inspiring others to reflect on their own investing philosophies."

'A practical and timely book I highly recommend' Arianna Huffington, Founder and CEO, Thrive Global 'Connect offers a compelling and highly accessible roadmap for building relationships that lead to professional success and personal fulfilment. I highly recommend this book' Reid Hoffman, co-founder of LinkedIn and co-author of Blitzscaling and The Alliance 'I encourage anyone who cares to develop stronger and more meaningful relationships anywhere in their life to read this book' David Rogier, Founder and CEO at MasterClass ________________ David Bradford and Carole Robin taught interpersonal skills to MBA candidates for a combined seventy-five years on their legendary Stanford Graduate School of Business course, "Interpersonal Dynamics". Now, in Connect, they share their time-tested strategies for developing the interpersonal skills that have become fundamental to success at work and in our everyday lives, such as building trust, giving feedback and navigating conflict. Connect shows why relationship-building is crucial to becoming a more effective manager and leader and living a fulfilled life, from highlighting the importance of curiosity and empathy to demonstrating how to break logjams and negotiate boundaries. Filled with research-backed insights, useful concepts and thought-provoking exercises, Connect is an important resource for anyone hoping to build and sustain relationships, providing tools to make relationships robust -- and even exceptional. ________________ WHAT FORMER STUDENTS SAID ABOUT INTERPERSONAL DYNAMICS: 'I can't believe how much I learned about myself and about how others see the world' 'This course changed my life; it was transformational' 'I feel so much better equipped to create the kinds of relationships I want in my life'

A growing number of environmental groups focus on more sustainable practices in everyday life, from the development of new food systems, to community solar, to more sustainable fashion. No longer willing to take part in unsustainable practices and institutions, and not satisfied with either purely individualistic and consumer responses or standard political processes and movement tactics, many activists and groups are increasingly focusing on restructuring everyday practices of the circulation of the basic needs of everyday life. This work labels such action sustainable materialism, and examines the political and social motivations of activists and movement groups involved in this growing and expanding practice. The central argument is that these movements are motivated by four key factors: frustration with the lack of accomplishments on broader environmental policies, a desire for environmental and social justice, an active and material resistance to the power of traditional industries, and a form of sustainability that is attentive to the flow of materials through bodies, communities, economies, and environments. In addition to these motivations, these movements demonstrate such material action as political action, in contrast to existing critiques of new materialism as apolitical or post-political. Overall, sustainable materialism is explored as a set of movements with unique qualities, based in collective rather than individual action, a dedication to local and prefigurative politics, and a demand that sustainability be practiced in everyday life - starting with the materials and flows that provide food, power, clothing, and other basic needs.

Negotiation is a process that permeates our everyday lives. From international conflicts to corporate mergers, from labor contracts to distribution agreements, and from one-time job offers to the day-to-day of relationships, negotiation is one of the most common ways to reach agreement on disputed issues and resources. Though negotiation is challenging in the simplest of circumstances, a group context can make it even more complex: groups negotiating with other groups may argue among themselves; factions and coalitions may develop, leading to side deals or the obstruction of deals in progress; and, the interests and preferences of all parties become much harder to identify, much less satisfy. In this fourteenth volume of the "Research on Managing Groups and Teams" series, nine chapters examine the particular challenges, opportunities, and dynamics that confront groups engaged in negotiation. The volume will be of particular interest to readers and scholars from management, psychology, sociology, communications, law, political science, and public policy.

As the world hurtles towards environmental oblivion, China is leading the charge. The nation's CO2 emissions are more than twice those of the US with a GDP just two-thirds as large. China leads the world in renewable energy yet it is building new coal-fired power plants faster than renewables. The country's lakes, rivers, and farmlands are severely polluted yet China's police state can't suppress pollution, even from its own industries. This is the first book to explain these contradictions. Richard Smith explains how the country's bureaucratic rulers are driven by nationalist-industrialist tendencies that are even more powerful than the drive for profit under 'normal' capitalism. In their race to overtake the US they must prioritise hyper-growth over the environment, even if this ends in climate collapse and eco-suicide. Smith contends that nothing short of drastic shutdowns and the scaling back of polluting industries, especially in China and the US, will suffice to slash greenhouse gas emissions enough to prevent climate catastrophe.

One of Asia's best-respected writers on business and economy, Hong Kong-based author Mark L. Clifford provides a behind-the-scenes look at what companies in China, India, Japan, Korea, the Philippines, Indonesia, Hong Kong, Singapore, and Thailand are doing to build businesses that will lessen the environmental impact of Asia's extraordinary economic growth. Dirty air, foul water, and hellishly overcrowded cities are threatening to choke the region's impressive prosperity. Recognizing a business opportunity in solving social problems, Asian businesses have developed innovative responses to the region's environmental crises. From solar and wind power technologies to green buildings, electric cars, water services, and sustainable tropical forestry, Asian corporations are upending old business models in their home countries and throughout the world. Companies have the money, the technology, and the people to act-yet, as Clifford emphasizes, support from the government (in the form of more effective, market-friendly policies) and the engagement of civil society are crucial for a region-wide shift to greener business practices. Clifford paints detailed profiles of what some of these companies are doing and includes a unique appendix that encapsulates the environmental business practices of more than fifty companies mentioned in the book.

This open access book discusses the challenges and opportunities faced by companies in an age that increasingly values sustainability and demands corporate responsibility. Beginning with the historical development of corporate responsibility, this book moves from academic theory to practical application. It points to ways in which companies can successfully manage their transition to a more responsible, sustainable way of doing business, common mistakes to avoid and how the UN Sustainable Development Goals are integral to any sustainability transformation. Practical cases illustrate key points. Drawing on thirty years of sustainability research and extensive corporate experience, the author provides tools such as a Step-by-Step strategic guide on integrating sustainability in collaboration with stakeholders including employees, customers, suppliers and investors. The book is particularly relevant for SMEs and companies operating in emerging markets. From a broader perspective, the value of externalities, full cost pricing, alternative economic theories and circular economy are also addressed.

People who can't or won't negotiate on their own behalf run the risk of paying too much, earning too little, and always feeling like they're getting gypped. Negotiating For Dummies, Second, Edition offers tips and strategies to help you become a more comfortable and effective negotiator. And, it shows you negotiating can improve many of your everyday transactions-everything from buying a car to upping your salary. Find out how to:* Develop a negotiating style* Map out the opposition* Set goals and limits* Listen, then ask the right question* Interpret body language* Say what you mean with crystal clarity* Deal with difficult people* Push the pause button* Close the deal Featuring new information on re-negotiating, as well as online, phone, and international negotiations, Negotiating for Dummies, Second Edition, helps you enter any negotiation with confidence and come out feeling like a winner.

A blueprint for success saving you thousands of dollars and hundreds of hours.

Negotiating Office Space: What Business Owners Need to Know Before Signing on the Dotted Line is your complete road map to success in office leasing and comes complete with checklists, evaluation forms, space calculation tables and a glossary of leasing terminology. Save your self thousands of dollars and years of grief by reading and arming yourself with an arsenal of practical advice from an expert with 20 years of commercial real estate experience. This no nonsense approach to office leasing distills a complex and technical subject into practical, every day language. Leasing office space can be a daunting experience and an expensive proposition for the uninformed. Gain power and control over your ability to get what you want out of your leasing transaction - long term.

In recent years, researchers and practitioners have explored the nature, theory, and best practices that are required for effective and ethical crisis preparation and response. The consequences of being unprepared to respond quickly, appropriately, and ethically to a crisis are dramatic and well documented. For this reason, crisis consulting and the development of crisis response plans and protocols have become more than a cottage industry.
Taking a rhetorical view of crisis events and utterances, this book is devoted to adding new insights to the discussion, and to describing a rhetorical approach to crisis communication. To help set the tone for that description, the opening chapter reviews a rhetorical perspective on organizational crisis. As such it raises questions and provokes issues more than it addresses and answers them definitively. The other chapters can be viewed as a series of experts participating in a panel discussion. The challenge to each of the authors is to add depth and breadth of understanding to the analysis of the rhetorical implications of a crisis, as well as to the strategies that can be used ethically and responsibly. Central to this analysis is the theoretic perspective that crisis response requires rhetorically tailored statements that satisfactorily address the narratives surrounding the crisis which are used by interested parties to define and judge it.
This volume will be of value to scholars and students interested in crisis communication, and is certain to influence future work and research on responding to crises.

This book presents innovative strategies for sustainable, socially responsible enterprise management from leading thinkers in the fields of corporate citizenship, nonprofit management, social entrepreneurship, impact investing, community-based economic development and urban design. The book's integration of research and practitioner perspectives with focused best practice examples offers an in-depth, balanced analysis, providing new insights into the social issues that are most relevant to organizational stakeholders. This integrated focus on sustainable social innovation differentiates the book from academic research monographs on stakeholder theory and practitioner guides to managing traditional Corporate Social Responsibility (CSR) programs. Managing for Social Impact features 15 contributed chapters written by thought leaders, industry analysts, and managers of global and local organizations who are engaged with innovative models of sustainable social impact. The editors also provide a substantive introductory chapter describing a new strategic framework for enhancing the Return on Social Innovation (ROSI) through four pillars of social change: Open Circles, Focused Purpose Sharing, Mutuality of Success, and a Persistent Change Perspective.

Corporate sustainability needs a rethink. We have entered the human-influenced Anthropocene age, and we are witnessing accelerating changes in earth system processes. Businesses' current initiatives, such as product innovation and pollution reduction, are not enough to combat the intensifying social-ecological challenges that face us. Corporate Sustainability in the 21st Century is an innovative new textbook which provides a fresh conceptual framework for understanding and engaging with sustainability, now and in the future - "Business In Nature." This book critically discusses key concepts and topics related to corporate sustainability, with a focus on corporate sustainability strategies and corporate value chains. Setting itself apart from existing books, it introduces ideas from global ecology and the natural sciences to provide readers with a new language for discussing business and sustainability. This book maintains an international perspective throughout, with a wealth of examples, case studies and discussion questions. It will be a valuable text for students of corporate sustainability; business, nature and society; and environmental studies, and will also be useful for managers seeking a new perspective on how being "green" can fit with business goals.

This is the first book dedicated to solar gas turbines, providing fundamental knowledge and state-of-the-art developments in the field. A gas turbine is a heat engine in which a mixture of fuel and air is burned in a chamber that is an integral part of the flow circuit of the working fluid. The burnt gas mixture expands and turns the turbine, which can be connected to a generator for electricity production. Solar gas turbines offer an important alternative to conventional gas turbines driven by non-renewable, polluting fossil fuels such as diesel or natural gas. The book provides a comprehensive overview of the topic as well as numerous illustrations.