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Books > Health, Home & Family > Family & health > Coping with personal problems > Coping with stress
Two pioneering researchers identify key causes of workplace burnout
and reveal what managers can do to promote increased productivity
and health. Burnout is among the most significant on-the-job
hazards facing workers today. It is also among the most
misunderstood. In particular, we tend to characterize burnout as a
personal issue-a problem employees should fix themselves by getting
therapy, practicing relaxation techniques, or changing jobs.
Christina Maslach and Michael P. Leiter show why this is not the
case. Burnout also needs to be managed by the workplace. Citing a
wealth of research data and drawing on illustrative anecdotes, The
Burnout Challenge shows how organizations can change to promote
sustainable productivity. Maslach and Leiter provide useful tools
for identifying the signs of employee burnout, most often
exhaustion, cynicism, and ineffectiveness. They also advise
managers on assembling and interpreting worker self-evaluation
surveys, which can reveal workplace problems and potential
solutions. And when it comes to implementing change, Maslach and
Leiter offer practical, evidence-driven guidance. The key, they
argue, is to begin with less-taxing changes that employees
nonetheless find meaningful, seeding the ground for more thorough
reforms in the future. Experts estimate that more than $500 billion
and 550 million workhours are lost annually to on-the-job stress,
much of it caused by dysfunctional work environments. As priorities
and policies shift across workplaces, The Burnout Challenge
provides pragmatic, creative, and cost-effective solutions to
improve employee efficiency, health, and happiness.
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