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Books > Reference & Interdisciplinary > Interdisciplinary studies > General

Singing For Life - HIV/AIDS and Music in Uganda (Hardcover): Gregory Barz Singing For Life - HIV/AIDS and Music in Uganda (Hardcover)
Gregory Barz
R4,222 Discovery Miles 42 220 Ships in 10 - 15 working days

Efforts within the past decade to address the HIV/AIDS pandemic in sub-Saharan Africa have dealt with HIV/AIDS principally as a medical concern-despite the fact that doctors continue to be confronted with the complex relationship of the disease to broader social issues. When medical and governmental institutions fail, artists step in. Contemporary performances in Uganda often focus on gender and health-related issues specific to women and youths, in which song texts warn against risky sexual environments or unprotected sexual behavior. Music, dance, and drama are principal tools of local initiatives that disseminate information, mobilize resources, and raise societal consciousness regarding issues related to HIV/AIDS. Through case studies, song texts, interviews, and testimonies, Singing for Life: HIV/AIDS and Music in Uganda examines the links between the decline in Uganda's infection rate and grassroots efforts that make use of music, dance, and drama. Only when supported and encouraged by such performances drawing on localized musical traditions have medical initiatives taken root and flourished in local healthcare systems. Gregory Barz shows how music can be both a mode of promoting health and a force for personal therapy, presenting a cultural analysis of hope and healing.

Robert Schumann and the Piano Concerto (Hardcover, New): Claudia MacDonald Robert Schumann and the Piano Concerto (Hardcover, New)
Claudia MacDonald
R4,235 Discovery Miles 42 350 Ships in 10 - 15 working days

Robert Schumann was a unique personality in 19th century music: a celebrated music critic and champion of new composers as well as a talented performer and composer himself, he did much to modernize the literature and performance style for the piano. This book covers the key period of c. 1815-55, exploring how the generation that came after Beethoven was central in reshaping and refining the conception of the concerto style, and particularly the piano concerto. It relates Schumann's own compositional development to his musical environment, recreating the exciting milieu in which Schumann and his contemporaries lived and worked. Written in scholarly, but non-technical language, "Robert Schumann and the Development of the Piano Concerto" will appeal to college and conservatory teachers and students, as well as music connoisseurs. Also includes 60 musical examples.

Can Science Be Witty? - Science Communication Between Critique and Cabaret (Paperback, 1st ed. 2023): Marc-Denis Weitze,... Can Science Be Witty? - Science Communication Between Critique and Cabaret (Paperback, 1st ed. 2023)
Marc-Denis Weitze, Wolfgang Chr Goede, Wolfgang M. Heckl
R816 R705 Discovery Miles 7 050 Save R111 (14%) Ships in 18 - 22 working days

"Can science be funny?" takes a close look at an element of modern science communication that is as innovative as it is promising for the future: comedy! Readers are guided through vividly presented academic theory as well as exciting hands-on and best practice examples from renowned practitioners and cabaret artists: - What do sheep's cheese and car tires have in common? - Can laughter break down walls? - How does "Die Anstalt" work? - How does magic create knowledge? - Is there humor in museums? - When a Dalmatian comes to the cash register - Three steps to humor - Serving suggestion for the Holy Spirit - dictatorship of stupidity - And much more! But it's not all just funny. Comedy can also take away some of the biting sharpness of criticism, making it digestible, even palatable, for the addressees. "Can Science Be Funny?" navigates between criticism and cabaret, tackling comedy in various guises from different perspectives. 22 contributions show how the results of science, research and technology can be brought to the general public in new ways. In particular, they also demonstrate how humour can be used as a critical and questioning force - valuable for all types of communication and helpful so that they come across more shrewdly in the future.

The Versatile Clarinet (Hardcover): Roger Heaton The Versatile Clarinet (Hardcover)
Roger Heaton
R4,205 Discovery Miles 42 050 Ships in 10 - 15 working days

A collection of essays written by specialists and performers in the field of music and musicology, The Versatile Clarinet examines the evolution of the clarinet and clarinet playing throughout the instrument's history. The Versatile Clarinet is wide-ranging survey of the types of music that have been played on the instrument, key players, and issues facing clarinetists as they seek to expand the instrument's repertory and recognition. The topics covered include everything: playing early and historic clarinets; jazz clarinet technique; contemporary and avant-garde music; klezmer clarinet; and, the history of clarinet recording. The book will appeal to clarinetists, music historians, musical instrument scholars, and general readers interested in the development of this important instrument.

Signal Traffic - Critical Studies of Media Infrastructures (Hardcover): Lisa Parks, Nicole Starosielski Signal Traffic - Critical Studies of Media Infrastructures (Hardcover)
Lisa Parks, Nicole Starosielski; Contributions by Charles R. Acland, Paul Dourish, Sarah Harris, …
R2,288 Discovery Miles 22 880 Ships in 10 - 15 working days

The contributors to Signal Traffic investigate how the material artifacts of media infrastructure--transoceanic cables, mobile telephone towers, Internet data centers, and the like--intersect with everyday life. Essayists confront the multiple and hybrid forms networks take, the different ways networks are imagined and engaged with by publics around the world, their local effects, and what human beings experience when a network fails. Some contributors explore the physical objects and industrial relations that make up an infrastructure. Others venture into the marginalized communities orphaned from the knowledge economies, technological literacies, and epistemological questions linked to infrastructural formation and use. The wide-ranging insights delineate the oft-ignored contrasts between industrialized and developing regions, rich and poor areas, and urban and rural settings, bringing technological differences into focus. Contributors include Charles R. Acland, Paul Dourish, Sarah Harris, Jennifer Holt and Patrick Vonderau, Shannon Mattern, Toby Miller, Lisa Parks, Christian Sandvig, Nicole Starosielski, Jonathan Sterne, and Helga Tawil-Souri.

Taiwanese American Transnational Families - Women and Kin Work (Hardcover): Maria W. L. Chee Taiwanese American Transnational Families - Women and Kin Work (Hardcover)
Maria W. L. Chee
R1,246 Discovery Miles 12 460 Ships in 10 - 15 working days

This book explores the differences for participants when the wives migrate for reproductive labor in the United States. This book also adds a much needed non-working class dimension to the impact of migration on women and marital relations, particularly in the Pacific Rim: where husbands remain in Taiwan, the country of origin, and send remittances to support their wives and children in the United States, the receiving country. This book thus contributes to theorizing the class and gender dimensions of international migration, and provides comparative data for the study of transnational migration. It also sheds light on understanding the familial aspect of the many interactions across the Pacific Rim, an aspect that remains understudied.

Allgemeines Landrecht fur die Preussischen Staaten (German, Hardcover, 8th 8. Aufl. Reprint 2020 ed.): A. Achilles, P... Allgemeines Landrecht fur die Preussischen Staaten (German, Hardcover, 8th 8. Aufl. Reprint 2020 ed.)
A. Achilles, P Hinschius, R Johow, F Vierhaus; Contributions by C F Koch
R8,995 Discovery Miles 89 950 Ships in 18 - 22 working days
Chinese Capitalism and the Modernist Vision (Hardcover): Satyananda Gabriel Chinese Capitalism and the Modernist Vision (Hardcover)
Satyananda Gabriel
R5,200 Discovery Miles 52 000 Ships in 10 - 15 working days

In the past fifty years, the experience of the Chinese economy has continually challenged the assumptions of laissez-faire economics. It has sustained a strong growth rate, changed the structure of international economic relationships and has become critical to many multinational corporations. Now, it appears to be on the verge of becoming a new economic superpower.
Addressing the structure and dynamics of the Chinese economy, Satyananda J. Gabriel examines in-depth the connection between growth and the particular version of Marxism that has been adopted by the Communist Party of China. One of the most comprehensive analyses of the contemporary Chinese economy, this book covers industry and agriculture, rural and urban enterprises, labour power and financial markets, and the process of integrating the Chinese domestic economy into global capitalism. "Chinese Capitalism and the Modernist Vision" identifies the current transition in China as a historic passage from state feudalism to state capitalism that will significantly alter both the internal political and economic dynamics of China and the global political

Encyclopedia of the Documentary Film 3-Volume Set (Hardcover): Ian Aitken Encyclopedia of the Documentary Film 3-Volume Set (Hardcover)
Ian Aitken
R14,469 Discovery Miles 144 690 Ships in 10 - 15 working days

The Encyclopedia of the Documentary Film is a fully international reference work on the history of the documentary film from the LumiA]re brothers' Workers Leaving the LumiA]re Factory (1885) to Michael Moore's Fahrenheit 911 (2004). This Encyclopedia provides a resource that critically analyzes that history in all its aspects. Not only does this Encyclopedia examine individual films and the careers of individual film makers, it also provides overview articles of national and regional documentary film history. It explains concepts and themes in the study of documentary film, the techniques used in making films, and the institutions that support their production, appreciation, and preservation.

Women, Islam and Modernity - Single Women, Sexuality and Reproductive Health in Contemporary Indonesia (Hardcover): Linda Rae... Women, Islam and Modernity - Single Women, Sexuality and Reproductive Health in Contemporary Indonesia (Hardcover)
Linda Rae Bennett
R4,212 Discovery Miles 42 120 Ships in 10 - 15 working days

In popular debates about reproductive and sexual rights, formal religions, especially Islam, are seen as barriers providing institutional and ideological resistance to women's realization of reproductive and social autonomy. This book challenges this simplified view of Islam. Based on original fieldwork in Eastern Indonesia, the book explores the complex factors that affect how young Indonesian women form their sexual subjectivities, discusses the cultural and historical conditions under which single Muslim women repress or express their sexuality, and examines how the cultural context, including other factors besides Islam, simultaneously influence the ways in which young single women approach courtship, and issues of sexuality and reproductive health. It demonstrates that Islam is neither alone in trying to control female sexuality, nor entirely successful in doing so.

Regulating Platforms (Paperback): Flew Regulating Platforms (Paperback)
Flew
R531 Discovery Miles 5 310 Ships in 10 - 15 working days

We once thought of cyberspace as a borderless world. As the internet has become increasingly platformized, with a small number of technology giants that dominate the global digital economy, concerns about information monopolies, hateful online content, and the impact on media content creators and creative industries have become more marked. Consequently governments, politicians, and civil society are questioning how digital platforms can or should be regulated. In this up-to-the-minute study, Terry Flew engages with important questions surrounding platform regulation. Starting from the premise that governance is an inherent feature of digital platforms, he argues that the challenge is to develop the best frameworks for balancing external regulatory oversight with the internal governance practices of platform companies. The intersection of media policy, information policy, and economic policy is an important element of policy frameworks, as national authorities increasingly seek to engage with the power of global digital platforms. Lively and accessible, Regulating Platforms is a go-to text for students and scholars of media and communication.

Representations of Childhood Death (Hardcover, 2000 ed.): Nana Representations of Childhood Death (Hardcover, 2000 ed.)
Nana
R2,660 Discovery Miles 26 600 Ships in 18 - 22 working days

Recent events such as the massacres in Dunblane and Arkansas, the deaths of children in terrorist attacks, civil wars and famines, children born with AIDS, and the many abductions and murders of children - including some by children - have placed childhood death firmly in the public consciousness. But how do we understand what it means for a child to die? This book examines the way the deaths of children have been dealt with at different times and in different media. Each contributor has focused on a different way of representing the deaths of children - from superstitions about malign child ghosts through mothers' diaries to horror fiction - and more.

The Making and Selling of Post-Mao Beijing (Hardcover, 2nd Revised edition): Anne-Marie Broudehoux The Making and Selling of Post-Mao Beijing (Hardcover, 2nd Revised edition)
Anne-Marie Broudehoux
R4,222 Discovery Miles 42 220 Ships in 10 - 15 working days

Describes the changing life of the city and its inhabitants during the final decades of the twentieth century and examines the complex forces at play in the search for modernity. The author presents us with four case studies of how the city is marketing and selling itself (including its refurbishment for the 2008 Olympic bid) and concludes that Beijing's urban image construction may provide an avenue for opposition groups to challenge the hegemony of those in power.

Japanese Industrial Governance - Protectionism and the Licensing State (Hardcover, New): Yul Sohn Japanese Industrial Governance - Protectionism and the Licensing State (Hardcover, New)
Yul Sohn
R3,283 R1,362 Discovery Miles 13 620 Save R1,921 (59%) Ships in 10 - 15 working days

This book uses a wide range of original Japanese sources to trace important aspects of the history of Japanese economic ideas, in particular, the development of Japan's industrial policy. In contrast to most others who begin their story within the 1930s or after 1945, Sohn goes back to the Meiji era to trace the evolution of Japanese developmental debates, state policies and market strategies involving cartels and small enterprises, city and countryside, and approaches that variously emphasize the market and the role of the state as Japan seeks to position itself in the world and regional economies.

Andre Gide's Politics - Rebellion and Ambivalence (Hardcover, 1st ed. 2000): Nana Andre Gide's Politics - Rebellion and Ambivalence (Hardcover, 1st ed. 2000)
Nana
R1,438 Discovery Miles 14 380 Ships in 18 - 22 working days

At the peak of his career, after having established himself as an accomplished writer, astute moraliste, and the foremost spokesperson of his generation for personal freedom and self-realization, Gide became aware, first, that his particular brand of bourgeois individualism was becoming increasingly irrelevant in the contemporary world and, second, that social commitment and even revolution could serve as a powerful source of inspiration and self-renewal. Over a ten-year period that began in the 1920s and ended with his public break with the Soviet Union in 1936, Gide the committed intellectual interacted with society in ways that were for him unprecedented. These essays examine the outcomes of Gide’s evolving commitment to a host of controversial issues ranging from the sexual to the political, from the literary to the social.

Narratives of Storytelling across Cultures - The Complexities of Intercultural Communication (Hardcover): Tony R. DeMars,... Narratives of Storytelling across Cultures - The Complexities of Intercultural Communication (Hardcover)
Tony R. DeMars, Gabriel B. Tait; Contributions by Raymond D. Anderson, Tony R. DeMars, Amanda Nell Edgar, …
R3,204 Discovery Miles 32 040 Ships in 10 - 15 working days

Narratives of Storytelling Across Cultures demonstrates how meaning found within interpersonal communication is not universal across all cultures. Miscommunication can occur when the foundations of cultural meaning within stories, as told socially and within media, vary among different cultures. Positioned within the communication and media field, this book connects issues of societal tension and political battles to media portrayals, social communication events, and power dynamics that result when people with different meanings systems attempt to negotiate "truth" among their competing narratives. After establishing the theoretical foundation of the book, contributors provide specific case studies that demonstrate underlying cultural components and complexities that lead to these issues. Tony R. DeMars and Gabriel Tait have assembled contributors with research, experience, and understanding of intercultural communication challenges in different social groups, allowing the book to take on a broader scope of intercultural communication. Scholars of communication, conflict resolution, political science, sociology, and media studies will find this book particularly useful.

Survey of Arab-Israeli Relations (Hardcover, 2nd edition): Cathy Hartley, Paul Cossali Survey of Arab-Israeli Relations (Hardcover, 2nd edition)
Cathy Hartley, Paul Cossali
R5,519 Discovery Miles 55 190 Ships in 10 - 15 working days

Impartial documentation and background information fundamental to the understanding of Arab-Israeli relations.
Key Features:
* covers in detail the years since the first Arab-Israeli war and the statehood of Israel, in 1947-48, to the most recent developments in relations between Israel, the emerging Palestinian political entities and the Arab States
* a chronology provides an at-a-glance record of events from 1947 until the present day
* a 'Documents on Palestine' section gives essential background to the various ongoing areas of dispute
* profiles of prominent political figures
* a bibliography section
* a series of maps illustrating the history of Arab-Israeli conflict and recent peace initiatives and settlement issues.

Postcolonialism Meets Economics (Hardcover): S. Charusheela, Eiman Zein-Elabdin Postcolonialism Meets Economics (Hardcover)
S. Charusheela, Eiman Zein-Elabdin
R5,486 Discovery Miles 54 860 Ships in 10 - 15 working days


Contents:
Eiman O. Zein-Elabdin and S. Charusheela Introduction: Economics and Postcolonial Thought Part 1. The Space of Postcoloniality 1. Eiman O. Zein-Elabdin Articulating the Postcolonial (with Economics in Mind) 2. S. Charusheela Postcolonial Thought, Postmodernism and Economics: Questions of Ontology and Ethics 2.1 Anne Mayhew On the Possibility of a Postcolonial Economic Analysis: A Comment on Zein-Elabdin and Charusheela 2.2 Emmanuel Chukwudi Eze Disciplining Postcolonialiam and Postcolonizing the Disciplines Part 2. Economics as a Colonial Discourse of Modernity 3. Robet W. Dimand Classical Political Economy and Orientalism: Nassau Senior's Eastern Tours 4. Ulla Grapard Trading Bodies, Trade in Bodies: The 1878 Paris World Exhibition as Economic Discourse 5. Antonio Callari Economics and the Postcolonial Other 5.1 John B. Davis Economics as a Colonial Discourse of Modernity 5.2 Michael J. Shapiro Political Economy and Postcolonial Modernities Part 3. Economics as a Contemporary Hegemonic Discourse 6. Joseph Medley and Lorrayne Carroll The Hungry Ghost: IMF Policy, Global Capitalist Transformation and Laboring Bodies in Southeast Asia 7. Jennifer C. Olmsted Orientalism and Economic Methods: (Re)reading Feminist Economic Discussions of Islam 8. Nitasha Kaul Writing Economic Theory Another Way 8.1 Drucilla K. Barker Creating Spaces: A Comment on Contemporary Discourses in Economics 8.2 R.Radhakrishnan Ethicizing Economics Or, For That Matter, Any Discourse Part 4. Toward a Non-Modernist Economic Analysis 9. Karen B. Graubart Hybrid Thinking: Bringing Postcolonial Theory to Colonial Latin American Economic History 10. Serap A. Kayatekin Hegemony, Ambivalence and Class Subjectivity: Southern Planters in Sharecropping Relations in the Post-Bellum United States 11. Colin Danby Contested States, Transnational Subjects: Toward a Post Keynsianism without Modernity 11.1 Cecilia A. Conrad Econometrics and Postcolonial Theory: A Comment on the Fluidity of Race 11.2 Stephen Gudeman Hybridity, Hegemony and Heterodoxy: A New World Index.

Car Crime (Hardcover): Claire Corbett Car Crime (Hardcover)
Claire Corbett
R2,100 R1,030 Discovery Miles 10 300 Save R1,070 (51%) Ships in 10 - 15 working days

Crime involving cars - whether involving offences by drivers or theft of and from cars - represents a substantial proportion of offences committed, and occupies an enormous amount of police time. But it is not always perceived as the serious crime that it is: many traffic offences cause enormous harm in terms of death and injury, but are often not regarded seriously by drivers, the criminal justice system and the state. Other than theft of and from cars it is arguable that car crime is socially constructed as 'not real crime' or 'not even crime'. This book is the first to survey the whole area of car crime. It considers car crime as a coherent whole, addressing the concept of car culture; considers car crime in its various guides in relation to issues such as masculinity, gender, car usage and the environment; considers the historical roots of legislation concerning crime committed in the car, through to current legislation and its effects and implications. The book also addresses issues of crime prevention, and in particular the role of car manufacturers in making cars more crime proof.

Digital Rebellion - The Birth of the Cyber Left (Paperback): Todd Wolfson Digital Rebellion - The Birth of the Cyber Left (Paperback)
Todd Wolfson
R681 Discovery Miles 6 810 Ships in 10 - 15 working days

Digital Rebellion examines the impact of new media and communication technologies on the spatial, strategic, and organizational fabric of social movements.
Todd Wolfson begins with the rise of the Zapatistas in the mid-1990s, and how aspects of the movement--network organizational structure, participatory democratic governance, and the use of communication tools as a binding agent--became essential parts of Indymedia and all Cyber Left organizations. From there he uses oral interviews and other rich ethnographic data to chart the media-based think tanks and experiments that continued the Cyber Left's evolution through the Independent Media Center's birth around the 1999 WTO protests in Seattle.
After examining the historical antecedents and rise of the global Indymedia network, Wolfson melds virtual and traditional ethnographic practice to explore the Cyber Left's cultural logic, mapping the social, spatial and communicative structure of the Indymedia network and detailing its operations on the local, national and global level. He also looks at the participatory democracy that governs global social movements and the ways the movement's twin ideologies, democracy and decentralization, have come into tension, and how what he calls the switchboard of struggle conducts stories of shared struggle from the hyper-local and dispersed worldwide. As Wolfson shows, understanding the intersection of Indymedia and the Global Social Justice Movement illuminates their foundational role in the Occupy struggle, Arab Spring uprising, and the other emergent movements that have in recent years re-energized radical politics.

Helping the Difficult Library Patron - New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem... Helping the Difficult Library Patron - New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem (Hardcover)
Linda S. Katz
R4,227 Discovery Miles 42 270 Ships in 10 - 15 working days

This insightful book shows you how to deal with an issue as old as the library profession: interacting with problem patrons. It looks at this fact of life that affects almost every facet of library work and provides practical solutions--some developed within the field and some borrowed from other professions--that will improve reference services for those you serve and make the work of your library staff less stressful, more productive, and increasingly meaningful.Helping the Difficult Library Patron: New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem examines: the nature of the problem from historical and demographic perspectives ways of dealing with the problem in academic and public libraries competency-based training techniques that will empower your frontline staff the impact of new technologies such as cellular phones and the Internet and ways of dealing with the new breeds of difficult patrons that come with them solutions from our colleagues what we can learn from the perspectives of others--psychotherapists, businesspeople, and corporate managers--you even get a Zen Buddhist viewpoint! effective ways to utilize community resources such as campus and local police and much, much more! Nowhere in the library literature have so many practitioners and educators combined their efforts to examine and provide solutions to this ageless problem. Library administrators, staff, and educators will find Helping the Difficult Library Patron a matchless resource!

Latino/Hispanic Liaisons and Visions for Human Behavior in the Social Environment (Paperback): Felix G. Rivera Latino/Hispanic Liaisons and Visions for Human Behavior in the Social Environment (Paperback)
Felix G. Rivera
R1,410 Discovery Miles 14 100 Ships in 10 - 15 working days

Add to your knowledge of Latino/Hispanic diversity, attitudes, behaviors, and experiences to provide more effective services Latino-Hispanic Liaisons and Visions for Human Behavior in the Social Environment dispels pervasive historical and contemporary misconceptions and inaccuracies and highlights the diversity of Latino/Hispanic experiences to help you provide more effective services to those clients. As editors Torres and Rivera point out, "Literature on Latinos/Hispanics reflects a dysfunctional and myopic cultural view in which they are often depicted in stereotypic characteristics and as a homogenous population." In Latino-Hispanic Liaisons and Visions for Human Behavior in the Social Environment, you'll find chapters examining: the social ecology of Mexican-American child development caregiver well-being among Cuban and Puerto Rican mothers of mentally retarded adults the adjustment process among Cuban refugee families one Southwestern community's efforts to create a multiethnic neighborhood coalition against substance abuse a study of changes related to migration, family, and work in Caribbean women's lives and much more

The Chinese Coal Industry - An Economic History (Hardcover): Elspeth Thomson The Chinese Coal Industry - An Economic History (Hardcover)
Elspeth Thomson
R4,384 Discovery Miles 43 840 Ships in 10 - 15 working days


The coal industry has been and continues to be of critical importance for China's economic modernization. With its huge labour force, country-wide infrastructure, and vital strategic importance for the economy, the industry presents special problems for reformers, and epitomises the problems of reform in the state industrial sector as a whole. This book examines the changes in the structure and operation of the Chinese coal industry from the mid-19th century to the present, concentrating on the years of reform. Although the focus is on the economics of the industry, the book also provides many insights into China's socio-political development.

eBook available with sample pages: 0203221656

The Territories of the People's Republic of China (Hardcover, illustrated edition): Europa Publications The Territories of the People's Republic of China (Hardcover, illustrated edition)
Europa Publications
R5,921 Discovery Miles 59 210 Ships in 10 - 15 working days


A complete guide to the People's Republic of China.
This indispensable survey contains over 250 pages of well-researched, up-to-date, impartial data on the economy, geography and political situation to provide a complete picture of the area.
An introductory section contains invaluable background material on the country as a whole, including:
* Detailed essays on Economic Regionalism in the People's Republic of China and Governing China: Unity, Control, Decentralization and Global Integration
* A chronology of the country, from the period of the Zhou dynasty to the official campaign to impose stricter controls on the internet
* Statistics of major demographic and economic indicators
* Details of the national government.
Individual chapters on each of the provinces, autonomous regions and municipalities include:
* A map of the area, with geographical and historical information
* An economic survey presenting the latest available statistics on gross regional product, transport, agriculture, mining, industry, trade, foreign investment and employment
* A directory of the names and addresses of leading administrative and political officials.
The book has a full index, which includes a listing of alternative names for regions and capital cities.

eBook available with sample pages: 0203403118

Helping the Difficult Library Patron - New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem... Helping the Difficult Library Patron - New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem (Paperback)
Linda S. Katz
R2,296 Discovery Miles 22 960 Ships in 10 - 15 working days

This insightful book shows you how to deal with an issue as old as the library profession: interacting with problem patrons. It looks at this fact of life that affects almost every facet of library work and provides practical solutions--some developed within the field and some borrowed from other professions--that will improve reference services for those you serve and make the work of your library staff less stressful, more productive, and increasingly meaningful.Helping the Difficult Library Patron: New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem examines: the nature of the problem from historical and demographic perspectives ways of dealing with the problem in academic and public libraries competency-based training techniques that will empower your frontline staff the impact of new technologies such as cellular phones and the Internet and ways of dealing with the new breeds of difficult patrons that come with them solutions from our colleagues what we can learn from the perspectives of others--psychotherapists, businesspeople, and corporate managers--you even get a Zen Buddhist viewpoint! effective ways to utilize community resources such as campus and local police and much, much more! Nowhere in the library literature have so many practitioners and educators combined their efforts to examine and provide solutions to this ageless problem. Library administrators, staff, and educators will find Helping the Difficult Library Patron a matchless resource!

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