Wild Blue collects the most gripping accounts of what some would call the greatest achievement of the century: controlled flight. Charles Lindbergh takes readers wing-walking in a barnstorming biplane; Ernest K. Gann describes how the nocturnal spell of copiloting a DC-2 at night is broken by the unexpected terror of ice on its wings; a young ace named Chuck Yeager shatters the sound barrier and then loses consciousness in a violently tumbling rocket-plane. From the soaring to the harrowing, from flying a Piper Cub over the Rockies at the age of 14 to a nighttime carrier approach with an anxious, rusty lieutenant, Wild Blue puts readers right in the cockpit.

"Robert Snyder has compiled the tales and the war stories, sketches of the varied jobs and those who work on the buses and trains of the New York city mass transit system. These are the engrossing stories of the invisible workers-those who labor day and night to ensure a safe trip for the five million who ride the subways and buses of the city. Ever present, the workers have seen it all, and regale us with their experiences. It is an enjoyable read renewing our appreciation and respect for those who tend the transit systems."-New York History New York City may seem to be a place where everyone is a stranger, yet transit workers provide a human presence on a late-night bus or an empty subway platform. Few of us give any thought to these invisible workers-until something goes wrong. Transit Talk takes readers into the world of MTA New York City Transit employees, as they describe their lives and work, from the most visible subway conductor to the seemingly invisible mechanic. There are nearly 44,000 transit workers like those you will meet in Transit Talk, and every day they help five million of us travel to work, to school, to weddings, to funerals, to hospitals, to vacations. These workers labor daily on subway tracks inches from high-voltage powerlines, risking their lives for passengers they'll never know. The city can feel large and fragmented, but the transportation system and its workers create common threads in the lives of all New Yorkers, threads we take for granted. Nearly one hundred transit workers were interviewed for Transit Talk. These are the people who keep the country's largest transit system up and running. Together, their stories create a human tableau of life and labor in the city within a city that is the MTA New York City Transit. Transit workers find satisfaction in fixing a damaged subway car, gain wisdom from mastering a dangerous workplace, nurse emotional wounds from tending to someone injured in an accident, battle frustration from difficulties with management, and express satisfaction when reflecting on a productive career. They tell of how years spent in the same shop create bonds between workers. They talk of the burden of laboring in a twenty-four-hour system with night shifts and weekend workdays that take them away from families. You'll hear joyous anecdotes of workers delivering babies in a subway car as well as painful tales of informing next-of-kin of a death on the tracks. The stories weave together vignettes about race, unions, and the relations between men and women in the transit workforce. The memories recorded here cover the last fifty years of the twentieth century, a time when the transit system acquired many of the characteristics of contemporary modern American industry. Robert W. Snyder, a lifelong bus and subway rider and the grandson of a transit worker, is the author of The Voice of the City: Vaudeville and Popular Culture in New York and coauthor of Metropolitan Lives: The Ashcan Artists and Their New York. He lives with his wife and two children in Manhattan, where he is the editor of Media Studies Journal.

For most people, grocery shopping is a mundane activity. Few stop to think about the massive, global infrastructure that makes it possible to buy Chilean grapes in a Philadelphia supermarket in the middle of winter. Yet every piece of food represents an interlocking system of agriculture, manufacturing, shipping, logistics, retailing, and nonprofits that controls what we eat-or don't. The Problem with Feeding Cities is a sociological and historical examination of how this remarkable network of abundance and convenience came into being over the last century. It looks at how the US food system transformed from feeding communities to feeding the entire nation, and it reveals how a process that was once about fulfilling basic needs became focused on satisfying profit margins. It is also a story of how this system fails to feed people, especially in the creation of food deserts. Andrew Deener shows that problems with food access are the result of infrastructural failings stemming from how markets and cities were developed, how distribution systems were built, and how organizations coordinate the quality and movement of food. He profiles hundreds of people connected through the food chain, from farmers, wholesalers, and supermarket executives, to global shippers, logistics experts, and cold-storage operators, to food bank employees and public health advocates. It is a book that will change the way we see our grocery store trips and will encourage us all to rethink the way we eat in this country.

*** THE PERFECT CHRISTMAS GIFT FOR FANS OF THE LIDO AND THE READING LIST *** 'The characters are relatable and lovable; the story is uplifting and romantic, full of emotions and heart, celebrating the importance of making human connections and embracing our dreams. This book is my happy place!' Ali Hazelwood, author of The Love Hypothesis 'A must-read' Sarah J. Harris The most uplifting book of 2022, all about how chance encounters can change your life forever. When Libby Nicholls arrives in London, broken-hearted and with her life in tatters, the first person she meets on the bus is elderly pensioner Frank. He tells her about the time in 1962 he met a girl on the number 88 bus with beautiful red hair just like her own. They made plans for a date, but Frank lost the ticket with her number written on it. For the past sixty years, he's ridden the same bus trying to find her. Libby is inspired by the story and, with the help of an unlikely companion, she makes it her mission to continue Frank's search. As she begins to open her guarded heart to strangers and new connections, Libby's tightly controlled world expands. But with Frank's dementia progressing quickly, their chance of finding the girl on the 88 bus is slipping away . . . More than anything, Libby wants Frank to see his lost love one more time. But their quest also shows Libby just how important it is to embrace her own chance for happiness - before it's too late. The author of The Last Library brings us this beautifully uplifting novel about love, loss and hope found in the strangest of places. 'I loved it ' Hannah Tovey 'Heart-warming, gorgeously written and I fell instantly in love with the quirky cast of characters' Jessica Ryn

Transportation is the unsung hero in America's story. Stagecoaches, waterways, canals, railways, busses, and airplanes revolutionized much more than just the way people got around; they transformed the economic, political, and social aspects of everyday life. In Transportation and the American People, renowned historian H. Roger Grant tells the story of American transportation from its slow, uncomfortable, and often dangerous beginnings to the speed and comfort of travel today. Early advances like stagecoaches and canals allowed traders, business, and industry to expand across the nation, setting the stage for modern developments like transcontinental railways and busses that would forever reshape the continent. Grant provides a compelling and thoroughly researched narrative of the social history of travel, shining a light on the role of transportation in shaping the country and on the people who helped build it.

Die Nachfrage nach professionellen Sportveranstaltungen ist im hohen Masse von der dargebotenen sportlichen Leistung abhangig. Sportveranstalter versuchen dieses Risiko durch hoehere Investitionen in die teilnehmenden Sportler und die Integration von Zusatzangeboten in die Veranstaltung zu loesen. Beide Strategien zielen darauf ab, die Qualitat einer Veranstaltung aus Kundensicht zu steigern, dadurch eine starkere Kundenbindung und in der Folge einen groesseren Veranstaltungserfolg zu erzielen. Woraus setzt sich die Qualitat einer Sportveranstaltung aus Sicht der Zuschauer aber uberhaupt zusammen? Die Arbeit entwickelt auf diese Frage einen theoretisch hergeleiteten und empirisch bestatigten Loesungsansatz. Sie bietet damit gleichzeitig eine Planungshilfe fur das Management von Sportveranstaltungen.

Bereits seit einigen Jahren wird das Beschwerdemanagement mit zunehmender Bedeutung im Rahmen des Marketing untersucht. Aufgrund ihrer volkswirtschaftlichen Bedeutung hat dabei die Kfz-Industrie eine besondere Rolle. Vielfaltige Studien haben sich auf Hersteller- und Handelsebene mit der Gestaltung des Beschwerdewesens beschaftigt. Die Kulanz als freiwillige Leistung an Kunden ist dabei bislang nur sehr selten uberhaupt thematisiert worden. Dabei stellt sich die Frage, ob nicht auch die Gewahrung bzw. Ablehnung von Kulanzantragen erhebliche Auswirkungen auf die Zufriedenheit von Kfz-Kunden haben kann, und welche Auswirkungen es auf ein zukunftiges Verhalten gibt bzw. geben koennte. Eine nahere Betrachtung des Kulanzmanagements im Kfz-Bereich ist also dazu geeignet, hierbei auftretende Schwachstellen zu erkennen und durch moegliche organisatorische AEnderungen langfristige Verbesserungen im Kundenverhaltnis zu erreichen.

From 1822, when the first wagons were used in the Santa Fe trade, until 1880, when the completion of major railroad lines made the wagon train all but obsolete, wagon freighting was essential to the trade, settlement, and growth of the American West, from the Missouri Valley to the Great Basin. Freighters carried goods to and from Santa Fe, bringing in much of the trade goods for the settlements of the Mountain West. Under contract to the government, they supplied the army sent to fight Mexicans and American Indians. Without the wagonmasters, the flow of gold from the mines of Colorado and Montana, which proved essential during the Civil War, would have been delayed at least a decade. The Wagonmasters is the first comprehensive account of this colorful bygone industry and the men who worked the wagon trains - bullwhackers and mule skinners. A breed apart, they developed their own customs and language, greatly enriching American speech. The business was hard, dirty, and dangerous, but the wagon freighters, like the U.S. mail, almost always came through.

This book traces the history of the British Transport Police, the National Police Force responsible for policing the railways of England, Scotland and Wales. The roots of the Force go back almost 200 years, starting with the development of the railways during the Nineteenth Century. Hundreds of railway companies were founded and although mergers and amalgamations took place, by the end of the century, well over 100 railway companies were operating, most of which employed railway policemen. The first railway policemen were recruited to work on the Stockton and Darlington Railway in 1826. Other railway companies quickly followed and by the 1850s, railway policemen with their smart uniforms and top hats were a common sight on Britain's railways. During the Twentieth Century, railway companies continued to merge before being nationalised in 1948. The following year, the British Transport Commission (BTC) was created to oversee not only the newly nationalised railway network, but also the nation's docks, shipping, inland waterways, road transport, road haulage and other companies. Also in 1949, the British Transport Commission Police (BTC Police) was created to take over the policing of these newly nationalised institutions. All the former railway, dock and canal police forces were then absorbed into the new BTC Police Force. The BTC was abolished in 1962, having incurred serious financial losses. The BTC Police was renamed the British Transport Police in 1963 and has continued to operate ever since. It no longer polices the docks, harbours and canals for reasons outlined in this book.

Public transportation is in crisis. Through an assessment of the history of automobility in North America, the "three revolutions" in automotive transportation, as well as the current work of committed people advocating for a different way forward, James Wilt imagines what public transit should look like in order to be green and equitable. Wilt considers environment and climate change, economic and racial inequality, urban density, accessibility and safety, work and labour unions, privacy and control of personal data, as well as the importance of public and democratic decision-making. Based on interviews wity more than forty experts, including community activists, academics, transit planners, authors, and journalists, Do Androids Dream of Electric Cars? explores our ability to exert power over how cities are built and for whom.

The ffifth of a set of 5 additions to the best selling Recollections series taking us on a nostalgic tour of Britain during the 1950s, 60s and 70s.Cedric Greenwood takes us on a photographic journey from Cornwall to Scotland with a wide selection of atmospheric shots taken during those three decades.Using the means of transport available including buses, trams, trains and ships we see the street scenes and life as it was back then.The fashions, the vehicles, the shops, the industries, the landscape and much, mich more frozen in the moment and captured by Cedric's camera for us to enjoy 40, 50, 60 years later!This fifth volume (No 74 in the Recollections series takes us to the centre of Britain covering Kent to Lincolnshire.

In the 1970s a group of California visionaries developed an interest in lightweight, low-powered machines. Scientist and engineer, Paul MacCready, pulled them together to build a plane capable of winning a long-standing prize for human powered flight. Their other successes included a man-powered plane, a solar powered plane, a solar-powered car, an 18-foot flapping wing flying replica of a pterodactyl for a Smithsonian-sponsored IMAX film, and a high-altitude unmanned solar airplane that can perform the same functions as orbiting satellites. Paul Ciotti tells the story of the individuals who made up this group, but ultimately More with Less is about Paul MacCready himself, an American dreamer whose tough minded inventiveness altered our scientific skyline.