Do you remember your last peak performance? Do you remember asking: how do I do this? How can I do it again? If you have asked this question, and want to know the answer, then this is the book you have been searching for.The Holy Grail of performance has many names: the zone, peaking, even flow. The elements of this experience are many, yet the formula is all too personal. It is something you have to figure out for yourself. "Finding Your Flow" will help you do just that.By understanding the principles and applying the practices of "Finding Your Flow," you will not only develop the awareness of peak performance principles, you will put them to work in any "Meaningful Life Arena" you choose.Through your peak performance journey, you will develop your own Personal Flow Formula and clarify the core strategies that will help you increase your performance and maximize your personal potential.

This collection of essays delves into the Coke brand to identify and decode its DNA. Unlike other accounts, these essays adopt a global approach to understand this global brand. Bringing together an international and interdisciplinary team of scholars, Decoding Coca-Cola critically interrogates the Coke brand as well its constituent parts. By examining those who have been responsible for creating the images of Coke as well as the audiences that have consumed them, these essays offer a unique and revealing insight into the Coke brand and asks whether Coca-Cola is always has the same meaning. Looking into the core meaning, values, and emotions underpinning the Coca-Cola brand, it provides a unique insight into how global brands are created and positioned. This critical examination of one of the world's most recognisable brands will be an essential resource for scholars researching and teaching in the fields of marketing, advertising, and communication. Its unique interdisciplinary approach also makes it accessible to scholars working in other humanities fields, including history, media studies, communication studies, and cultural studies.

A volume in Research in Social Issues in Management Series Editors: Stephen W. Gilliland, The University of Arizona, Dirk D. Steiner, Universite de Nice-Sophia Antipolis and Daniel P. Skarlicki, The University of British Columbia This volume in Research in Social Issues in Management expands our understanding of organizational justice and applies justice theories to develop models of ethical behavior in organizations. At a time of global economic recession and frequent business and accounting scandals, many people are questioning the ethics of business leaders. Whether these challenges are actual or perceived, models grounded in organizational justice theories provide powerful insights and suggest new ways of looking at leadership ethics. By examining what it means to be just and examining relationships between justice and ethicality, the chapters in this volume have provided conceptual models for understanding ethical challenges facing organizations. The chapters are organized around two related themes. The first theme is expanding models of organizational justice. After 30 years of research, a natural question is whether we have reached the useful limits in developing theories of organizational justice. The clear answer you will see after reading these chapters is no, as each chapter pushes our thinking in new directions. The second theme is applying organizational justice theories to develop models of ethical and unethical behavior in organizations. The models address topics of greed, dehumanization, and moral contracts.

How useful would it be to build your capability to ask more powerful questions?
Now, more than ever, we need to harness the potential of those who work for us. Asking questions, rather than telling people what to do, helps you to achieve this by enabling others to make choices for themselves. You can also make your questions more powerful by adding the right 'purple monkey' words. This book shows you very practically how to do this. It also shows you how to use questions to meet the specific challenges every manager faces; from engaging people in goal setting, unleashing creativity, building responsibility, accelerating learning, challenging assumption and much more.

Share, Don't Take the Lead is a book that offers an alternative perspective on leadership. The philosophy of shared leadership is straightforward: Leadership does not derive solely from position, authority, or hierarchy. Instead, leadership is something that can be executed by anyone who has the best knowledge or skill to undertake the leadership necessary in any given situation. Shared leadership is especially relevant, for example, in empowered teams where shared leadership can be initiated from any team member at any time, depending on the needs of the moment and the capabilities of the individuals. But the notion of shared leadership is also appropriate in a larger context. For example, an individual lower in the hierarchy can provide leadership if that person is best qualified to exercise it. Shared leadership also shows how hierarchical leaders with formal authority can use empowerment to develop leadership in others. This book tells the tales of how multiple trail blazing organizations used shared leadership to build high performance. The notion of shared leadership seems to contradict many of the bedrock ideas of efficient management and effective organizations. A typical first reaction is, "It'll never work here " Yet, the organizations that "get it" and implement this new powerful approach tend to be more innovative and to out-perform their "nay-sayer" competitors. In fact, shared leadership is one of the most important ideas to hit business in recent years-our recent feature article about shared leadership in the Wall Street Journal is testimony to that. Shared leadership can provide a way for companies to increase productivity, quality, and flexibility while meeting the competitiveness challenge. Share the Lead provides new insights and information about how to push the organizational envelope to new frontiers.

Services play a central role in the economies of nations and in global commerce, and to some extent we are all in the field of service. Technological Applications and Advancements in Service Science, Management, and Engineering is a compendium of research that proves to be an indispensable resource for cutting-edge knowledge in service science understood as a broad research field that embodies all the aspects that relate to services, their planning, design, operation, evaluation, and improvement. Perfect for academic researchers and practicing professionals, this volume serves as a vehicle for the development of service science and how good services are devised and engineered to get the maximum value for their efforts.

The ultimate success or failure of a business, in modern society, depends on a variety of factors across all levels of the organization. By utilizing dynamic technology and management techniques, businesses can more efficiently reach their goals and become successful in the growing market. Management Strategies and Technology Fluidity in the Asian Business Sector is a critical scholarly resource that examines the collaboration in business, management, and technology in Asia. Featuring coverage on a broad range of topics such as business ethics, entrepreneurship, and international trade, this book is geared towards academicians, students, and managers seeking current research on business in Southeast Asia.

'Computer-Mediated Relationships and Trust' examines how building trust is different for managers developing 'virtual' (i.e. computer mediated) relationships.

Since the invention of double-entry bookkeeping, managers have judged a company's worth by sales and profits. Now Richard Schonberger exposes the fallacies of this timeless practice. Schonberger's pathbreaking new research reveals that, from 1950 to 1995, while "financials" dipped and soared repeatedly, industrial decline and ascendancy correlated perfectly with inventory turnover -- one of two key nonfinancial indicators and a bedrock measure, along with customer satisfaction, of a company's power, strength, and value. In this immensely readable book, he captures these new metrics -- the true predictions of future success -- in 16 customer-focused principles created from self-scored reports supplied by over 100 pioneering manufacturers in nine countries. Armed with new world-class benchmark data, Schonberger redefines excellence in terms of competence, capability, and customer-focused, employee-driven, data-based performance.

Brazil is a pioneer in the development of participation policies, with the most advanced banking systems in the world and a health system that serves the majority of a population scattered over more than 8.5 million square kilometres. However, Brazil also displays one of the highest rates of social and economic inequality worldwide, unable to fight illiteracy, school dropout, lack of basic sanitation, and unemployment. The Brazilian Way of Doing Public Administration is an accessible collaboration between scholars and practitioners rich with findings applicable worldwide, exploring Brazil's government's functioning at various points in recent history. Comprehensively presenting public management cases and theories in two sections - public management and public policy - the chapters provide scholars and practitioners with unique and previously underexplored insights and experiences. Exploring links between administrative systems and policy performance, The Brazilian Way of Doing Public Administration is a necessary book for practitioners, policymakers and researchers in management, public administration, business, and economics.

Strategies and practices for growing ecosystems are increasingly important in shaping industries and markets. Sustaining productive innovation is not just about you. It depends on others as well as your willingness and ability to collaborate effectively. This book is about how to use, as well as develop, a co-innovation platform to accelerate innovation and sustain ecosystem growth. It will show how you, your team and your organization can create and foster collaborative innovation among a diverse set of organizations that are located outside of your company's hierarchy. A co-innovation platform provides an environment where firms can combine or recombine ideas to generate novel solutions. A distinctive feature of the co-innovation platform is its resource-open and hands-on approach to innovation. For many organizations, resource limitations, organizational obstacles and/or time constraints kill an idea before it takes shape. By providing access to demand-side and supply-side resources and capabilities to facilitate co-innovation, the platform solves this problem and shapes the ecosystem's innovation trajectory from the ground up. This book provides strategic and practical guidance for orchestrating collaborative problem solving and ecosystem growth.

What do you stand for ? What is the foundation of your leadership approach ? And what's really important to you ? Many leaders know the answers to these questions, but few have expressed themselves in writing on these important leadership underpinnings. The Keys to Leading provides leaders the opportunity to take their thinking to a deeper level. Organized around ten time-honored principles essential to effective, ethical leadership, this journal introduces these keys in a week-to-week format. By quoting respected exemplars and posing important questions each day, leaders are asked to express their thoughts on integrity, commitment, purpose and other fundamental leadership principles. The exercise of writing one's deepest thoughts can be clarifying, therapeutic and often eye-opening. This book is about both what other great leaders have said, and more importantly, it's about what you have to say ! How you respond to this journal can be a transformative experience !

CEO EXCELLENCE, by McKinsey senior partners Carolyn Dewar, Scott Keller and Vikram Malhotra is a unique and timely business book which will draw on 25 years of research and interviews with top leaders of some of the world's most respected companies. The resulting book will demonstrate that while the role of CEO is unique within every organisation, it is surprisingly similar across companies even in disparate industries. Furthermore, the best CEOs approach their role with distinct mindsets and practices. This book is about truly world class leadership, showing how the best CEOs think, adapt and approach challenges (never more relevant than in this extraordinary time). It will show why a brilliant CEO can have such an immense impact, and demonstrate how to model yourself and your performance on the very best - so that your turn to lead comes sooner, and is more successful.

A volume in Leadership Horizons Series Editor Mary Uhl-Bien, University of Nebraska-Lincoln Founding Editor James R. Meindl, State University of New York at Buffalo This book introduces leadership and organizational scholars to the potential of complexity science for broadening leadership study beyond its traditional focus on leaders' actions and influence, to a consideration of leadership as a broader, dynamically and interactive organizing process. The book offers a primer on complexity science and its applications to organization studies, and compares the logics of complexity science with those underlying traditional leadership approaches. It describes methodological approaches for studying leadership from a complexity perspective, and offers examples of applications of complexity science to leadership theory. Chapters are written by top scholars in complexity and leadership theory.