Praise for Confessions from the Corner Office

"As usual, Aylward and Moore have created a path that helps the reader identify and develop critical instincts, behaviors that not only create energy around business life, but can make personal lives richer and more rewarding."
---- Kenneth Keymer, CEO and President, VICORP Restaurants

"However you define your corner office, this book helps you develop the instincts you need to build deeper relationships and be more successful both personally and professionally."
---- Andy Andrews, author of the New York Times bestseller, The Traveler's Gift

"In Confessions, authors Aylward and Moore capture the reality of our humanity within the corridors of corporate America with real stories about real people."
---- Clifton L. Taulbert, Pulitzer Prize-nominated author of The Last Train North

"An insightful, practical guide to achieving a winning management style. I applaud the authors' ability to motivate with empathy rather than intimidation."
---- Jerry Langley, Executive in Residence, Mendoza College of Business, University of Notre Dame

Twenty years after creating the phenomenal bestselling classic The One Minute Manager, Ken Blanchard returns to its roots with the most powerful and essential title in the series as he explores the skills needed to empower yourself to success. In this captivating business parable, bestselling author Ken Blanchard tells the story of Steve, a young advertising executive who is about to lose his job. During a series of talks with a gifted magician named Cayla, Steve comes to realize the power of taking responsibility for his situation and not playing the victim. Passing along the knowledge she has learned from The One Minute Manager, Cayla teaches Steve the three tricks of self leadership. These three techniques not only empower him to keep his job, but give him the skills he needs to keep growing, learning, and achieving. The primary message of SELF-LEADERSHIP AND THE ONE MINUTE MANAGER is that power, freedom, and autonomy come from having the right mindset and the skills needed to take personal responsibility for success.

Edited by Henri Savall and Veronique Zardet, Institut de Socio-Economie des Entreprises et des Organisations A volume in Research in Management Consulting Series Editor Anthony F. Buono, Bentley University The impetus for this work emerged from Savall's belief that there is a doubleloop interaction between social and economic factors in organizations, between behaviors and structures, and between the quality of life in organizations and their economic performance. When managers underestimate this dynamic interaction, the resulting tension ultimately manifests in lowered performance and increased costs, what he refers to as the "hidden costs" of organizational life. Only by delving into the depths of these organizational dynamics can we hope to fully understand - and create the basis for improving - organizational performance. The Qualimetrics Approach presents a different and challenging way of thinking about analyzing organizations, one that draws together quantitative information, financial analysis and qualitative insights into organizational dynamics. As Savall and Zardet argue, to gain a true understanding of what is happening in organizations, intervener-researchers must focus on all three perspectives, as ignoring any one of them will lead to incomplete understandings. Their approach underscores the importance of using qualitative data to validate quantitative depictions ("the numbers") of organizational performance in understanding the construction of financial statements. The strength of Savall and Zardet's approach is that it pushes us to go deeper, to fully understand the narratives underlying the numbers and the social construction of our financial assessments.

The book is centered on international higher education's role for the global common good. The purpose of this book is to critically examine the need for globally competent citizens, professionals, and leaders in the 21st century and higher education's role in the global common good for a sustainable world. The book presents an evidence-based interdisciplinary framework and promising strategies to allow all learners to develop global citizenship and global leadership while addressing the need to prepare human capital for the global knowledge economy and digital transformation in the 21st century. Cross-sector case studies are shared to demonstrate global leadership in action.

The advertised benefits and those being touted from numerous Lean factories today are just too great to ignore. Not only can companies save time and money and increase market share, but they can achieve product differentiation from their competitors, which is the single best reason for implementing Lean. Applied Lean Business Transformation was written for manufacturers who have taken the initiative to implement a Lean operating system but haven't achieved the expected results, and for those convinced of the benefits of Lean but don't know how to go about achieving a successful Lean transformation. Often, fear of a new system causes a guarded, conservative, safe, minimum-to-low risk approach to be taken. An approach to business transformation so safe that no traditional systems are challenged will no doubt result in few benefits being achieved. This valuable guide is presented in three parts. Part One explains the decision-making process for determining whether a Lean business transformation is a good solution for your enterprise. Part Two explains the mechanics of the Lean transformation process. Part Three discusses the need to change goals to support the Lean operating system with new performance measurements to re-enforce Lean throughout the enterprise. This unique book also includes the means for estimating realistic operational benefits, return on investment, and potential increased product or service market share. - Presents a set of business tools for mathematically determining whether a transformation to a Lean operating system would be a good financial decision for your organization. - Provides a functional set of tools for designing, maintaining, improving, and operating a Lean system, and objectively deriving and reporting results. - Describes how to redesign service, transactional, and administrative processes into multi-process cells to complete tasks in the sum of their work content time, and how to start and operate a Lean line on a daily basis. - Explains how traditional planning methods and goals must be modified to work in concert with a Lean operating system. - WAV offers downloadable standard work and operation definition templates, a Lean line control board, a line start-up checklist, and other aids - available from the Web Added Value (TM) Download Resource Center at www.jrosspub.com

This major book reviews and analyses the changes that have taken place in public administration in Britain and North America over the last ten years and which will continue to have a profound impact on central and local bureaucracies well into the next century.Managing the Public Sector provides a critical introduction and successfully combines a review of the literature with original research. It relates theory to practice and highlights the problem of implementation. It covers all the major issues including privatization, and the importance of the business sector both as a partner and a powerful lobby for efforts to use market mechanisms to devolve power. This thoroughly modern, up-to-date book will be essential reading for all courses on public administration and policy analysis and the management of the public sector.

Drawing upon research and practitioner narratives from management, leadership, organizational studies, entrepreneurship and sustainable business domains, this book explores the many pathways that enable emerging countries to transform knowledge into action to achieve economic and sustainable development. The authors take a holistic approach to 'transforming knowledge' that goes beyond the mere 'application of knowledge' to include the assimilation, adaptation, and contextualization of knowledge to suit the unique contexts, needs and conditions existing in emerging countries. They then presents success stories and case studies comprising innovative solutions for emerging economies that practitioners can utilize. Current research in management is highlighted by bringing together academics, practitioners, policy-makers and interest groups from diverse regions and perspectives.

Why do women find work-life balance so hard? Can women "have it all?" Authors Detjen, Waters, and Watson probe these questions and more in The Orange Line - A Woman's Guide to Integrating Career, Family and Life. Through interviews with 118 college-educated women, they document the ongoing work-life struggle and how women hold themselves back with outdated ideals and rigid behavioral rules. The authors provide tools for women to take a new career path that includes work, family, and themselves, and to look inward to claim their power."

Presenting a clear and instructive toolkit for upper level undergraduate and postgraduate students to successfully understand and analyse foreign operation methods, this revised second edition brings up to date its unparalleled coverage with new theoretical and empirical research and the latest company case material. As experts in the field, the authors share their wealth of international knowledge to give the book a strong cross-cultural appeal. New to this edition:? an extended analysis using new and relevant case studies for students to explore foreign operation methods in the full range of small, large and multinational firms updated strategic analyses of emerging concerns, such as mode combination, flexibility and development over time a thorough overview of theoretical perspectives to encourage better understanding of the 'why, what and how' of mode decisions an updated mode strategy section which allows you to challenge existing perspectives and research. Influenced by the needs of the next generation of international business, management and marketing students, this second edition provides the most comprehensive coverage of foreign operation methods in current literature, and will be an excellent introduction to the nature and range of mode options available to companies as they internationalise.

"This is a very authoritative book. Anyone - particularly CEOs, HR professionals, brand marketing specialists, communications experts - serious about living the assertion that people are the definitive source of business success will find this book an invaluable source. Alan cuts through the hype, buzzwords and common misconceptions surrounding engagement. In doing so, he challenges the reader to make an honest re-assessment of their own understanding. He offers clear, practical advice about the what and the how if engagement is to have meaningful and lasting impact, and not go the way of so many other well intentioned business initiatives." Jim Kennedy, Global VP Human Resources, Coopervision "This book is 24 carat gold. It is the one-minute-manager of engagement. I read it three times and learned something new each time." Andrew Cooksey, Chief Executive, Jaggard Mackenzie "Well structured, joined-up thinking for business leaders highlighting the importance of the many facets of employee engagement - an ongoing journey not a destination." David Cheyne, Chairman, Criticaleye.