This practical, politically neutral book offers concrete skills for holding meaningful conversations that cut across today's intense political divide, showing readers how to connect to the people in their lives. Chapters show readers how to develop and use the scientifically-proven skills that are the foundation of constructive conversation, including strategies for effective listening, managing emotions, and understanding someone else's perspective, as well as finding common ground, avoiding self-righteousness, and telling your own story. Throughout, conversation prompts, practical exercises, case examples, and self-quizzes help readers visualize and practice starting, sustaining, and ending challenging conversations.

Here is an inspiring book about awakening to the wholeness of who you are, and fulfilling that wholeness in how you earn your living. "Wisdom at Work" offers practical methods for integrating inner spiritual aspiration and the outer work of earning money, face to face with the realities of today's demanding jobs. They all creatively apply principles and techniques of the Perennial Philosophy to the workplace and corporate life. As a spiritual seeker, leadership coach, and historian, Davidson has explored the workaday world as a place of spiritual growth, service, and awakening to the non-dual. Since 1980, he has led hundreds of seminars on empowerment, stress and change management, and personal/spiritual development.

In Sexual Harassment, Joan Kennedy Taylor questions establishment assumptions that women are, by definition, passive victims who require government help. She not only summarizes present law and policies but illustrates various non-governmental methods of countering expressive behavior that is offensive but not truly harassing, including a new feminist approach to company training programs.

Organizational life has inevitably felt the knock-on effect of the economic downturn and the unease that has accompanied it. High unemployment, redundancy and fear for the future are commonplace. Studies repeatedly show that 'trust' in the workplace is critical to ensure a happy and productive workforce and yet trust in organizations and management is at an all-time low. As fear permeates organizations, from the top layers of management down to the ground floor, the knee-jerk reaction is often an attempt to impose control; hierarchical control supported by regulation, red tape and rigid administration; control through performance targets, and control of oneself, in order to survive in a toxic working climate. This approach rarely works. Fear and over-control lead to paralysis; risk aversion, a lack of innovation and a depressed workforce. It may seem counter-intuitive, but placing greater emphasis on 'human' values of trust, participation and greater autonomy in the workplace has been shown to promote a happier, more engaged and more pro-active workforce. People stay longer, put in more effort and work together more cooperatively. Equally important, productivity increases. This has been shown to hold true even in times of restructuring and redundancies. This essay explores the human and business costs of viewing staff primarily as a resource and looks at ways of re-thinking organizations. In particular, it examines Qualitative Productivity as a route to healthy, productive and innovative organizations.

The new expanded edition of Jeroen De Flander's Strategy Execution Heroes includes: - Two completely new chapters with new insights on the Balanced Scorecard and strategic thinking - 12 new downloads including a framework to pick the best KPIs for your business - A 60-minute audio file from the Next Generation Strategy event where Jeroen De Flander shared the stage with Michael Porter, Costas Markides and Roger Martin, three of the world's top 50 thinkers predicting strategic thinking in 2020 According to research published in the Harvard Business Review, "Companies realise only 40-to-60 percent of their strategies' potential value." The rest is lost during execution. Strategy Execution Heroes turns the tide and goes for 100 percent Strategy Execution. Strategy Execution Heroes will help you to: - Build a simple, easy-to-communicate Strategy Execution framework - the 8 - Communicate your strategy effectively - Set great objectives for yourself and your team members - Coach others through the implementation maze - Simplify your Strategy Execution process - Select, manage and deliver your strategic initiatives - Set up a development platform to boost the execution skills of others in the organisation - Turn Strategy Execution into a competitive advantage - Craft the perfect Balanced Scorecard - Demystify strategy and strategy innovation In short, this book will help you get the execution job done. But don't expect complex theories or fancy words. Strategy Execution Heroes gets right to the point and won't waste your time. It will: - Boost your learning with 300+ practical tips revealed by senior executives from BT, Coca-Cola, Lockheed Martin, eBay and many others - Inspire your thinking with useful insights from top experts such as Sir John Whitmore and Dr Peter Scott-Morgan - Put your action plan on the right track with 39 valuable downloads with supporting material So whether you are a future manager preparing for the challenge, a field manager or an experienced senior executive, get ready to boost your execution skills. Become a Strategy Execution hero and turn your great strategy into great performance.

One of the top reasons people change jobs is to escape the drama in the workplace-drama that is often precipitated by difficult bosses and difficult coworkers. But difficult people are found in every workplace, and running from them does not make them go away. In The Drama-Free Workweek, author Treivor Branch provides quick tips to manage workplace drama and the people who cause it. The Drama-Free Workweek identifies the most common types of troublesome people, including the backstabber, the gossiper, the micro-manager, the bully, the downer, the Dr. Jekyll and Mr. Hyde, the dumper, the swiper, and the know-it-all. Ms. Branch, a workplace issues consultant and executive career coach, specializes in maximizing workplace relationships by providing both managers and employees with solutions for handling these office detractors. A handy pocket guide, The Drama-Free Workweek helps you learn the secrets to quickly move from conflict to collaboration and make your working conditions virtually drama free.

Sewing Hope offers the first account of a bold challenge to apparel-industry sweatshops. The Alta Gracia factory in the Dominican Republic is the anti-sweatshop. It boasts a living wage three times the legal minimum, high health and safety standards, and a legitimate union-all verified by an independent monitor. It is the only apparel factory in the global south to meet these criteria. The Alta Gracia business model represents an alternative to the industry's "race to the bottom" with its inherent poverty wages and unsafe factory conditions. Workers' stories reveal how adding $0.90 to a sweatshirt's production price can change lives: from getting a life-saving operation to reuniting families; from obtaining first-ever bank loans to getting running water; from purchasing children's school uniforms to taking night classes. Sewing Hope invites readers into the apparel industry's sweatshops and the Alta Gracia factory. Learn how the anti-sweatshop started, how it overcame challenges, and how the impact of its business model could transform the global industry.

Few time periods in the past five decades match the intensity of intergroup conflict that people around the world are currently experiencing. Polarized attitudes around various sociopolitical issues, such as gender equality and immigration, have dominated the media and our lives. Furthermore, these powerful social dynamics have also impacted the places where we work and intensified existing strains on workers and workplaces. To address these issues and improve organizational climates, more theories, research and collaborations to understand these phenomena are needed. The volumes in this series will describe and instigate scholarship that advances our understanding of diversity in organizations. This volume features renowned scholars who are unabashedly pushing the field by raising the questions that need to be asked, by working on topics that have received far too little research attention, and by holding researchers, practitioners, managers, organizations, and readers to task for doing what needs to be done to maximize social justice and egalitarian behaviors in the workplace. The chapters provoke the status quo in society and in scholarship, and in so doing, push our understanding of diversity in organizations.

Choose your hours, choose your work, be your own boss, control your own income. Welcome to the sharing economy, a nebulous collection of online platforms and apps that promise to transcend capitalism. Supporters argue that the gig economy will reverse economic inequality, enhance worker rights, and bring entrepreneurship to the masses. But does it? In Hustle and Gig, Alexandrea J. Ravenelle shares the personal stories of nearly eighty predominantly millennial workers from Airbnb, Uber, TaskRabbit, and Kitchensurfing. Their stories underline the volatility of working in the gig economy: the autonomy these young workers expected has been usurped by the need to maintain algorithm-approved acceptance and response rates. The sharing economy upends generations of workplace protections such as worker safety; workplace protections around discrimination and sexual harassment; the right to unionize; and the right to redress for injuries. Discerning three types of gig economy workers-Success Stories, who have used the gig economy to create the life they want; Strugglers, who can't make ends meet; and Strivers, who have stable jobs and use the sharing economy for extra cash-Ravenelle examines the costs, benefits, and societal impact of this new economic movement. Poignant and evocative, Hustle and Gig exposes how the gig economy is the millennial's version of minimum-wage precarious work.

This guide to tackling the gender imbalance in technology professions offers expertise, initiatives and true stories to support those wishing to bring greater gender diversity into the workplace. It aims to inform regarding background, theory and policy; advise on concrete actions that can be undertaken, and to be an exemplar for companies, organisations, establishments and campaigns in the form of real-world case studies.