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Books > Business & Economics > Business & management > Office & workplace > General

The Invisible Leader - Transform Your Life, Work, and Organization with the Power of Authentic Purpose (Hardcover): Zach... The Invisible Leader - Transform Your Life, Work, and Organization with the Power of Authentic Purpose (Hardcover)
Zach Mercurio
R518 R440 Discovery Miles 4 400 Save R78 (15%) Ships in 10 - 15 working days
Lead from the Bottom - Successfully Scaling Your Business as an Owner But Cultivating a Team-First Culture (Paperback): Kyle... Lead from the Bottom - Successfully Scaling Your Business as an Owner But Cultivating a Team-First Culture (Paperback)
Kyle Bogan
R476 R394 Discovery Miles 3 940 Save R82 (17%) Ships in 10 - 15 working days
Talent Readiness - The Future Is Now (Paperback): Tom Casey, Tim Donahue, Eric Seubert Talent Readiness - The Future Is Now (Paperback)
Tom Casey, Tim Donahue, Eric Seubert
R362 R301 Discovery Miles 3 010 Save R61 (17%) Ships in 10 - 15 working days

"GETTING THE RIGHT PEOPLE, IN THE RIGHT PLACE, AT THE RIGHT TIME, WITH THE RIGHT MOTIVATION."

Tom Casey and his collaborators want ALL CEOs to appreciate the imminent "Perfect Storm" of human capital change. As CEOs navigate the unchartered waters of globalization, declining engagement, and shifting demographics, they are seeing a dramatic imbalance between talent needs and talent availability. As well, CEOs are confronted with the difference in work styles and priorities of four generations of employees and need to reconcile their distinct aspirations to ensure maximum productivity. "Talent Readiness" addresses the top ten human capital challenges of the new decade, and provides immediate solutions to harness the unique skills and attitudes of the new labor market.

You Can't Stop the Growth - How to Build a Culture That Takes Care of Your Customers (Paperback): Chad M Peterman You Can't Stop the Growth - How to Build a Culture That Takes Care of Your Customers (Paperback)
Chad M Peterman
R376 R317 Discovery Miles 3 170 Save R59 (16%) Ships in 10 - 15 working days
Heroes Work Here - An Extraordinary Story of Courage, Resilience and Hope from the Frontlines of Covid-19 (Hardcover): Lucinda... Heroes Work Here - An Extraordinary Story of Courage, Resilience and Hope from the Frontlines of Covid-19 (Hardcover)
Lucinda M Baier
R843 R727 Discovery Miles 7 270 Save R116 (14%) Ships in 10 - 15 working days
Ventilation for Control of the Work Environment 2e (Hardcover, 2nd Edition): W.A. Burgess Ventilation for Control of the Work Environment 2e (Hardcover, 2nd Edition)
W.A. Burgess
R4,826 Discovery Miles 48 260 Ships in 12 - 17 working days

The second edition of Ventilation Control of the Work Environment incorporates changes in the field of industrial hygiene since the first edition was published in 1982. Integrating feedback from students and professionals, the new edition includes problems sets for each chapter and updated information on the modeling of exhaust ventilation systems, and thus assures the continuation of the book's role as the primary industry textbook.
This revised text includes a large amount of material on HVAC systems, and has been updated to reflect the changes in the Ventilation Manual published by ACGIH. It uses both English and metric units, and each chapter concludes with a problem set.

Tame Your Terrible Office Tyrant (TOT) How to Manage Childish Boss Behavior and Thrive in Your Job (Hardcover): L. Taylor Tame Your Terrible Office Tyrant (TOT) How to Manage Childish Boss Behavior and Thrive in Your Job (Hardcover)
L. Taylor
R630 R477 Discovery Miles 4 770 Save R153 (24%) Ships in 12 - 17 working days

An indispensable guide to dealing with challenging, childish boss behavior and building a great career, with laugh- out-loud humor built in. Based on extensive interviews among workers, managers and psychologists, "Tame Your Terrible Office Tyrant(TM)" draws hilarious but true parallels between toddlers and managers. When under stress, both often have trouble moderating their power, or lose the ability to think rationally. Traits in common include tantrum-throwing, demanding, stubborn, moody, fickle, self-centered, needy and whiny behavior. BADD (Boss Attention Deficit Disorder) is discussed as part of "Short Attention Spans." There are 20 chapter traits in all, divided into "Bratty" and "Little Lost Lamb" categories, for easy reference, including real anecdotes and many useful tips.

When bad bosses run amok in companies, nobody wins. This book shows readers how to build positive relationships with even the most out-of-control boss, and still thrive in your job. The key to success lies in dealing with a Terrible Office Tyrant (or TOT(TM)) much like a parent deals with a troublesome toddler. With true stories and time-tested solutions, this is the perfect guide managing a boss stuck in his Terrible Twos. Taylor takes you behind all the bossy blustering, so that you can focus on getting ahead - and achieve career excellence.

Savvy top management will also gain insight on what n"ot" to do with their team. They know that Terrible Office Tyrant (TOT) managers may not be in plain sight (they don't leave juice stains on the hallway carpet ) But they do wreak havoc on the bottom line. A special section helps senior management and Human Resource departments mitigate TOT behavior for a more productive workplace.

Contesting the Corporation - Struggle, Power and Resistance in Organizations (Paperback): Peter Fleming, Andre Spicer Contesting the Corporation - Struggle, Power and Resistance in Organizations (Paperback)
Peter Fleming, Andre Spicer
R1,133 Discovery Miles 11 330 Ships in 12 - 17 working days

In an age when large corporations dominate the economic and political landscape, it is tempting to think that their power goes largely unchecked. Originally published in 2007, Contesting the Corporation counters this view by showing that today's corporations are driven by political struggle, power plays and attempts to resist control. Building on a wide range of theoretical sources, Fleming and Spicer present an analysis of the different ways in which power operates within the modern workplace. They begin by building a theoretical perspective that synthesizes previous investigations of power and resistance, identifying struggle as a key concept. Each chapter illustrates a different dimension of workplace struggle through an array of original empirical studies relating to sexuality, cynicism, new social movements and new-wave trade unionism. The book concludes by demonstrating that social justice claims underlie even the most innocuous forms of resistance, helping to transform some of the largest modern corporations.

Therapy Talk - Conversation Analysis in Practice (Paperback): P. Fitzgerald Therapy Talk - Conversation Analysis in Practice (Paperback)
P. Fitzgerald
R1,907 Discovery Miles 19 070 Ships in 10 - 15 working days

'Therapy Talk' aims to help those who apply 'the talking cure' become better at their jobs by enabling them to understand how their verbal responses may channel the conversation partner into a particular direction, promoting conversation analysis as a useful tool to study and enhance the therapeutic alliance between client and practitioner.

Twice as Good - Leadership and Power for Women of Color (Paperback): Dr. Mary J. Wardell Twice as Good - Leadership and Power for Women of Color (Paperback)
Dr. Mary J. Wardell
R322 Discovery Miles 3 220 Ships in 12 - 17 working days

Twice as Good is a guide for women of color to harness their power to lead across all areas of work life, take a stand on issues that matter to them and leverage their distinctive capacity for building inclusivity and community now. With the emergence of the #MeToo, #TimesUp, and #BlackLivesMatter movements, as well as the election of the most diverse and female Congress in history, America is experiencing a referendum on what power and leadership looks like. Women of color are the answer to that referendum and uniquely positioned to assume powerful roles in the country. But first, is to be honest about the misogyny and racism that women of color experience at work and in their lives. In Twice as Good, Dr. Mary J. Wardell, an expert on diversity in the workplace and women of color in leadership, writes a stirring call-to-action for women of color who are ready to step into their power. Twice as Good shows women of color: Why their work community needs them to be the courageous leader The truth about why others fail to recognize the leadership capacity of women of color Ways to bring their passion and perspective into work to advance their leadership Stories from women of color who successfully aligned their personal power and cultural identity into their leadership Practices for taking the necessary steps to becoming a leader

The Violent Person at Work - The Ultimate Guide to Identifying Dangerous Persons (Hardcover): Laurence Barton The Violent Person at Work - The Ultimate Guide to Identifying Dangerous Persons (Hardcover)
Laurence Barton
R1,182 R1,083 Discovery Miles 10 830 Save R99 (8%) Ships in 10 - 15 working days
Agile Conversations - Transform Your Conversations, Transform Your Culture (Paperback): Douglas Squirrel, Jeffrey Fredrick Agile Conversations - Transform Your Conversations, Transform Your Culture (Paperback)
Douglas Squirrel, Jeffrey Fredrick
R503 R409 Discovery Miles 4 090 Save R94 (19%) Ships in 9 - 15 working days

Today, software organizations are transforming the way work gets done through practices like Agile, Lean, and DevOps. But as commonly implemented as these methods are, many transformations still fail, largely because the organization misses a critical step: culture and how people communicate. Agile Conversations brings an updated, practical, step-by-step guide to using the power of conversation to build effective, high-performing teams to achieve truly Agile results. To advance your organization's transformation, learn how to have productive conversations that overcome cognitive bias and fear. Consultants Douglas Squirrel and Jeffrey Fredrick show readers how to utilize the Five Conversations to help teams build trust, alleviate fear, answer the "whys," define commitments, and hold everyone accountable. These five conversations give teams everything they need to reach peak performance, and they are exactly what's missing from too many teams today. Stop focusing just on processes and practices that leave your organization stuck with culture-less rituals. Instead, unleash the unique human power of conversation.

Autism Working - A Seven-Stage Plan to Thriving at Work (Paperback): Michelle Garnett, Tony Attwood Autism Working - A Seven-Stage Plan to Thriving at Work (Paperback)
Michelle Garnett, Tony Attwood
R512 Discovery Miles 5 120 Ships in 12 - 17 working days

Autism is associated with many qualities that are highly sought after by employers such as reliability, persistence, attention to detail, creativity in problem solving and many others. The key to success in the workplace is understanding these strengths and identifying the support you need to help you flourish. This self-guided workbook provides advice, strategies and activities to manage the difficulties that can arise at work. You will be given the tools to help minimise anxiety, sensory overload, unhelpful thinking patterns, difficulties with social communication, and organisation and planning problems. The activities are interactive, and you can approach them on your terms. They can be dispersed throughout the day or week, and the workbook and accompanying videos include everything you need to set and achieve your employment goals. The course can also be undertaken with the assistance of a mentor, and the workbook includes resources and videos to help them support you.

The Power of Trust - How Companies Build It, Lose It, Regain It (Hardcover): Sandra J. Sucher, Shalene Gupta The Power of Trust - How Companies Build It, Lose It, Regain It (Hardcover)
Sandra J. Sucher, Shalene Gupta
R743 R623 Discovery Miles 6 230 Save R120 (16%) Ships in 9 - 15 working days

Trust is the most powerful force underlying the success of every business. Yet it can be shattered in an instant, with a devastating impact on a company's market cap and reputation. How to build and sustain trust requires fresh insight into why customers, employees, community members, and investors decide whether an organization can be trusted. Based on two decades of research and illustrated through vivid storytelling, Sandra J. Sucher and Shalene Gupta examine the economic impact of trust and the science behind it, and conclusively prove that trust is built from the inside out. Trust emerges from a company being the "real deal": creating products and services that work, having good intentions, treating people fairly, and taking responsibility for all the impacts an organization creates, whether intended or not. When trust is in the room, great things can happen. Sucher and Gupta's innovative foundation for executing the elements of trust-competence, motives, means, impact-explains how trust can be woven into the day-to-day and the long term. Most importantly, even when lost, trust can be regained, as illustrated through their accounts of companies across the globe that pull themselves out of scandal and corruption by rebuilding the vital elements of trust.

Liar's Paradise - The Seven Degrees of Corporate Deceit (Hardcover): Graham Edmonds Liar's Paradise - The Seven Degrees of Corporate Deceit (Hardcover)
Graham Edmonds
R308 R249 Discovery Miles 2 490 Save R59 (19%) Ships in 12 - 17 working days

We're now within the golden age of bullshit and whether we like it or not, we are being constantly bombarded with lies, fakery, and spin. This is especially true of the workplace. By using humor as well as test cases like Enron, this book exposes the techniques used by liars and shows how damaging they are to business. Find out about the various degrees of deceit, how to spot a liar, and how lying is used at every level at work. If you think your company is fraud-free, then you'll be one of the 80 percent of companies who believe that's the case. The only problem is that in a recent study, some 45 percent of companies found cases of fraud within their own staff. There's a bullshitter sitting near you now . . .

The American Workplace - Skills, Pay, and Employment Involvement (Paperback): Casey Ichniowski, David I Levine, Craig Olson,... The American Workplace - Skills, Pay, and Employment Involvement (Paperback)
Casey Ichniowski, David I Levine, Craig Olson, George Strauss
R908 Discovery Miles 9 080 Ships in 12 - 17 working days

Many managers are frustrated by a bewildering array of advice about what works in the workplace. This volume contributes to a growing consensus about effective workplace practices. The collection combines detailed studies of single industries (automobile assembly, apparel, and machine tools) with cross-industry studies of financial performance. Compared to most past investigations, the research here has better measures of both workplace practices and organizational performance. The contributors find that systems of innovative human resource management practices can have large effects on business performance. Success does not come from any single innovation, but from a coherent system encompassing pay, training, and employee involvement. Although a majority of contemporary US businesses now have adopted some innovative work practices, only a small percentage of businesses have adopted a coherent new system. A concluding chapter outlines barriers to diffusion and discusses public policies to remove barriers and enhance dissemination of effective management.

On Being At Work - The Social Construction of the Employee (Hardcover, New): Nancy Harding On Being At Work - The Social Construction of the Employee (Hardcover, New)
Nancy Harding
R3,424 R1,168 Discovery Miles 11 680 Save R2,256 (66%) Ships in 12 - 17 working days

Inspired by the work of the philosopher Judith Butler, influenced by Marx's theory of alienation and intrigued by theories of death, this book develops an anti-methodological approach to studying working lives. Distinctions are drawn between labour (the tasks we do in our jobs) and work (self-making activities that are carried out at the workplace): between the less than human, zombie-like laborer and the working human self. Nancy Harding argues that the experience of being at work is one in which the insistence on practising one's humanity always provides a counter-point to organisational demands.

Fragekompetenz fur Fuhrungskrafte - Handbuch fur wirksame Gesprache (German, Hardcover, 6. Aufl. 2015. Nachdruck 2015): Andreas... Fragekompetenz fur Fuhrungskrafte - Handbuch fur wirksame Gesprache (German, Hardcover, 6. Aufl. 2015. Nachdruck 2015)
Andreas Patrzek
R2,028 Discovery Miles 20 280 Ships in 12 - 17 working days

Doch die Kunst des Fragens als Grundkompetenz fur Fuhrungskrafte ist ein unterbelichtetes Feld. Andreas Patrzek, Fuhrungskraftetrainer, Berater und Dozent, hat immer wieder festgestellt, dass es Fuhrungskraften an einer effektiven Fragetechnik mangelt. Die richtigen Fragen sind jedoch Grundlage jeder strategisch wirksamen Gesprachsfuhrung. Jenseits manipulativer Ansatze, die es in der Managementliteratur genugend gibt, geht es Patrzek um ein Verstandnis dessen, was wir wirklich tun, wenn wir kommunizieren. Gut Fragen will gelernt sein.

Comparative Employment Relations in the Global Economy (Hardcover, 2nd edition): Carola Frege, John Kelly Comparative Employment Relations in the Global Economy (Hardcover, 2nd edition)
Carola Frege, John Kelly
R3,934 Discovery Miles 39 340 Ships in 12 - 17 working days

Employment Relations is widely taught in business schools around the world. However, an increasing emphasis is being placed on the comparative and international dimensions of the relationships between employers and workers. It is becoming crucial to consider today's work and employment issues alongside the dynamics between global financial and product markets, global production chains, national and international employment actors and institutions, and the ways in which these relationships play out in different national contexts. Comparative Employment Relations in the Global Economy addresses this need by presenting a cross-section of country studies - including the UK, Germany, USA, Brazil, India, Russia, China and South Africa - alongside integrative thematic chapters covering essential topics such as theoretical approaches, collective representation and employment regulation. This second edition benefits from: Careful updates to theory and real-life developments Fuller treatment of topics such as labour migration, gender and discrimination, global value chains and corporate governance A more logical ordering of chapters, with globalization issues appearing earlier This textbook is the perfect resource for students on advanced undergraduate and postgraduate comparative and international programmes across areas such as employment relations, industrial relations, human resource management, political economy, labour politics, industrial and economic sociology, regulation and social policy.

Doing the Right Thing - The Importance of Wellbeing in the Workplace (Paperback, New): t, C. Cooper, Theo Theobald Doing the Right Thing - The Importance of Wellbeing in the Workplace (Paperback, New)
t, C. Cooper, Theo Theobald
R941 Discovery Miles 9 410 Ships in 10 - 15 working days

A common metaphor for modern life is "keep the plates spinning," but it is becoming increasingly hard to balance professional and private lives, and this takes its toll. The authors examine the working relationship between the organisation and employee, and establish new ways that managers can broker a better deal for all concerned.

Shut Up and Listen - Communication with Impact (Paperback): t, C. Cooper, Theo Theobald Shut Up and Listen - Communication with Impact (Paperback)
t, C. Cooper, Theo Theobald 1
R1,349 Discovery Miles 13 490 Ships in 10 - 15 working days

Tackles the nuts and bolts of communication at work in a no-nonsense way with startling honesty and practical tips. The authors' views are supported by comment from an impressive line up of experts whose communication strategies drive a range of successful organizations. For all those who struggle to make themselves heard in the business world

The Relationship Engine - Connecting with the People Who Power Your Business (Paperback): Ed Wallace The Relationship Engine - Connecting with the People Who Power Your Business (Paperback)
Ed Wallace
R440 R352 Discovery Miles 3 520 Save R88 (20%) Ships in 5 - 10 working days
Office Practice - Student Book (Paperback): Theresa Geen, Darryl Geen Office Practice - Student Book (Paperback)
Theresa Geen, Darryl Geen
R372 R344 Discovery Miles 3 440 Save R28 (8%) Ships in 6 - 10 working days

Developed especially for the TVET student at Introductory N6 level, Succeed in Office Practice N6 provides students with the necessary theoretical knowledge to write their exams and to progress to enter the workplace confidently.

Hard Facts About Soft Machines - The Ergonomics Of Seating (Paperback): Rani Lueder, Kageyu Noro Hard Facts About Soft Machines - The Ergonomics Of Seating (Paperback)
Rani Lueder, Kageyu Noro
R1,864 Discovery Miles 18 640 Ships in 12 - 17 working days

Although work furniture has had so much more attention recently there is a long way to go before this is translated into action in the wider world. Increased international concern for the health and safety of people at work is one of the driving forces behind this book.; The Science of Seating brings together researchers in ergonomics and posture with industrial designers, to review and assess the current state of chair design, with implications for cultural, behavioural and occupational aspects of health. The contributions are a significant step in the science of seating and should lead to a better understanding of the mechanics, dynamics and the effects of seating on the sitter.; They point to ways in which seats might become easier-to-use and adjust, offering both comfort and postural support without compromising freedom of movement: and in the not-too-distant furture, "the intelligent chair" will "remember" the sitter's preferences for position, cushiness and so on.; Topics covered include: Adjustability, Anthropometics, Posture, Back Pain, Biomechanics, Seat Pressure Distributions, School children, Special Needs of Users, Design Applications, Industry Perspectives, VDT Standards.; It is aimed at researchers and practising seating designers, ergonomists, design engineers, occupational health workers and physiotherapists and furniture manufacturers.

Taking the Floor - Models, Morals, and Management in a Wall Street Trading Room (Paperback): Daniel Beunza Taking the Floor - Models, Morals, and Management in a Wall Street Trading Room (Paperback)
Daniel Beunza
R559 Discovery Miles 5 590 Ships in 12 - 17 working days

An inside look at a Wall Street trading room and what this reveals about today's financial system Debates about financial reform have led to the recognition that a healthy financial system doesn't depend solely on how it is structured-organizational culture matters as well. Based on extensive research in a Wall Street derivatives-trading room, Taking the Floor considers how the culture of financial organizations might change in order for them to remain healthy, even in times of crises. In particular, Daniel Beunza explores how the extensive use of financial models and trading technologies over the recent decades has exerted a far-ranging and troubling influence on Wall Street. How have models reshaped financial markets? How have models altered moral behavior in organizations? Beunza takes readers behind the scenes in a bank unit that, within its firm, is widely perceived to be "a class act," and he considers how this trading room unit might serve as a blueprint solution for the ills of Wall Street's unsustainable culture. Beunza demonstrates that the integration of traders across desks reduces the danger of blind spots created by models. Warning against the risk of moral disengagement posed by the use of models, he also contends that such disengagement could be avoided by instituting moral norms and social relations. Providing a unique perspective on a complex subject, Taking the Floor profiles what an effective, responsible trading room can and should look like.

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