Austerity's impacts on the healthcare, social care and education professions are under the spotlight in this important book. From scarcer resources to greater stresses, and falling training budgets to rising risks, it charts how policies and cuts have compromised workers' ability to undertake their professional roles. It combines research and practice experience to assess the extent of de-professionalisation in recent years and how workers have responded. This book is a vital review of how austerity has resculpted our notions of professionalism.

How to Leverage Talent You Don't Own Campbell Soup Company and PepsiCo seek advice from anthropologists to understand customer tastes and preferences. Google and Intel engage experts in social science and biomechanics to assess how people think about and use technology. Companies are gaining advantage through a new capability--strategic use of external experts--made possible by technology and the globalization of talent. Leaders everywhere recognize that "lean," "agile," and "fast" strategies require new ways to access and leverage--without owning--key talent to fill critical gaps. As managers seek nontraditional sources of strategic talent and experiment with fast, flexible ways of engaging these experts, they need a new roadmap. This book delivers that roadmap. It tells you how to assess, choose, attract, develop, support, and retain your external talent. Authored by thought leaders and bestselling authors in leadership and talent management who teach and consult globally, Agile Talent reveals how companies such as Apple, Uber, Airbnb, Google, IBM, and Bain Capital organize and manage new forms of talent in innovative ways. Supported by survey data and packed with tools and templates for applying these ideas, this book is the ultimate guide for winning the next war for talent.

Inspired by the work of the philosopher Judith Butler, influenced by Marx's theory of alienation and intrigued by theories of death, this book develops an anti-methodological approach to studying working lives. Distinctions are drawn between labour (the tasks we do in our jobs) and work (self-making activities that are carried out at the workplace): between the less than human, zombie-like laborer and the working human self. Nancy Harding argues that the experience of being at work is one in which the insistence on practising one's humanity always provides a counter-point to organisational demands.

Since the term "workforce diversity" was first coined in the 1990s, the topic has received consistent and increasing attention by researchers. Over the last 30 years, a body of theory and research has amassed which recognizes diversity as an important work unit characteristic and explored its influence on organizational functioning and performance. Despite these advancements, the field is at a critical juncture where new ideas, emphases, theories, predictions and approaches are needed to propel our understanding of the meaning, import and functioning of diversity in organizations. Accordingly, this volume looks to the future of diversity work, both with regard to the content of the chapters and to the contributors. We endeavored to give a voice to emerging scholars who are the future of our field and can help to set a future research agenda to push our understanding of diversity in organizations. The scholars raise new and provocative questions about race in organizations that deliberate on the state of our science, our understanding of complex experiences of race, and a more nuanced view of race in terms of intersectionalities. Overall, each of these chapters provokes the status quo and, in so doing, offers a fresh perspective on the study of diversity in general and race and racism more specifically. We believe the end result is a more comprehensive exploration of the phenomenon and the development of an exciting future research agenda.

Twice as Good is a guide for women of color to harness their power to lead across all areas of work life, take a stand on issues that matter to them and leverage their distinctive capacity for building inclusivity and community now. With the emergence of the #MeToo, #TimesUp, and #BlackLivesMatter movements, as well as the election of the most diverse and female Congress in history, America is experiencing a referendum on what power and leadership looks like. Women of color are the answer to that referendum and uniquely positioned to assume powerful roles in the country. But first, is to be honest about the misogyny and racism that women of color experience at work and in their lives. In Twice as Good, Dr. Mary J. Wardell, an expert on diversity in the workplace and women of color in leadership, writes a stirring call-to-action for women of color who are ready to step into their power. Twice as Good shows women of color: Why their work community needs them to be the courageous leader The truth about why others fail to recognize the leadership capacity of women of color Ways to bring their passion and perspective into work to advance their leadership Stories from women of color who successfully aligned their personal power and cultural identity into their leadership Practices for taking the necessary steps to becoming a leader

A common metaphor for modern life is "keep the plates spinning," but it is becoming increasingly hard to balance professional and private lives, and this takes its toll. The authors examine the working relationship between the organisation and employee, and establish new ways that managers can broker a better deal for all concerned.

Furious customers? Missed deadlines? Failed products? The problems your business faces may stem from a single issue: lack of empathy. Being empathetic at work means seeing the situation from another's perspective, and using that vantage point to shape your leadership style, workplace culture, and branding strategy. Pairing her knowledge as a branding expert with proven research and fascinating stories from executives, change-makers and community leaders, Maria Ross reveals exactly how empathy makes brands and organizations stronger and more successful. Ross shows why your business needs to cultivate more empathy now, and shares the habits and traits of empathetic leaders who foster more productivity and loyalty. She gives practical tips, big and small, for how to align your mission and values and hire the right people, cultivating a more empathetic-and innovative-workplace culture. Finally, she gives you the goods on building your empathetic brand in an authentic and proactive way, and shows how doing so results in happier customers, innovative work cultures and increased profits. In this practical playbook for businesses of all types, Maria Ross proves that empathy is not just good for society-it's great for business, and may transform you at a personal level, too.

This sweeping survey of the history of work, from hunter-gatherers to dotcom telecommuters, deftly compresses thousands of years of human evolution into an incisive volume that the Toronto 'Globe & Mail' calls "a page turner of a book." It is a book about work, about the organization and management of work, but it is also a book about people.

The U.S. military, as the core constituent of the Department of Defense, collectively represents the largest and most complex organization on earth. As such, the U.S. military implemented the largest formal OD programs in the world. These programs, from inception to present day, utilized diverse and evolving OD intervention typologies to garner congruence with the environment. The research for this book, accomplished using an inductive, grounded theory approach, examined the initiatives that fostered the use of OD intervention typologies. The findings revealed three major epochs of OD interventions that span a 50-year timeline. The epochs include: (1) Traditional OD; (2) Total Quality Management (TQM); and (3) Continuous Process Improvement (CPI). The epoch of Traditional OD represents the use of human process interventions while TQM and CPI represent the use of technostructural interventions. In the end, the relationship between organization design and culture, and the selection of OD intervention typologies, were best explained using variables that explicate diverse environmental occurrences that influenced senior military leaders' perceived need for specific OD interventions. These perceived needs were predicated on the requirement to exploit vital resources in an effort to bolster warfighting operational readiness in support of the American citizenry.

Straight-talk at work Grumblings in offices everywhere suggest that we crave more, but don't get often enough of it. "Beyond Bullsh*t" reveals the dynamics of bullsh*t and why it has become the corporate etiquette of choice. It also explains how telling it straight contributes to personal well-being and business success.
After decades of research and consulting, Samuel A. Culbert is convinced that straight-talk at work "is" possible. But it requires more than luck and willing people. Straight-talk is the product of thoughtful, caring relationships, built upon trust and commitment. There's no greater contribution to operational effectiveness and success than conversations in which people with conflicting viewpoints discuss their differences forthrightly.
Readers will be engaged and delighted as the text demystifies the obstacles to getting beyond bullsh*t and guides them in developing straight-talk relationships. Further details are available at www.straighttalkatwork.com.

The expanding application of Concept Mapping includes its role in knowledge elicitation, institutional memory preservation, and ideation. With the advent of the CmapTools knowledge modeling software kit, Concept Mapping is being applied with increased frequency and success to address a variety of problems in the workplace. Supported by business application case studies, Applied Concept Mapping: Capturing, Analyzing, and Organizing Knowledge offers an accessible introduction to the theory, methods, and application of Concept Mapping in business and government. The case studies illustrate applications across a range of industries--including engineering, product development, defense, and healthcare. The authors provide access to a free download of CmapTools, courtesy of the Institute for Human and Machine Cognition, to enable readers to create and share their own Concept Maps. Offering examples from the United States, Canada, Australia, Spain, Brazil, Scotland, and The Netherlands, they highlight a global perspective of this dynamic tool. The text is organized into three sections: 1. Practitioners' Views--supplies narratives, guidance, and reviews of applications from career Concept Mappers 2. Recent Case Studies and Results--presents in-depth examinations of specific applications and their results 3. Pushing the Boundaries--explores what's possible and where the boundary conditions lie Applied Concept Mapping facilitates the fundamental understanding needed to harness the power of Concept Mapping to develop viable solutions to a virtually unlimited number of real-world problems.

Employment Relations is widely taught in business schools around the world. However, an increasing emphasis is being placed on the comparative and international dimensions of the relationships between employers and workers. It is becoming crucial to consider today's work and employment issues alongside the dynamics between global financial and product markets, global production chains, national and international employment actors and institutions, and the ways in which these relationships play out in different national contexts. Comparative Employment Relations in the Global Economy addresses this need by presenting a cross-section of country studies - including the UK, Germany, USA, Brazil, India, Russia, China and South Africa - alongside integrative thematic chapters covering essential topics such as theoretical approaches, collective representation and employment regulation. This second edition benefits from: Careful updates to theory and real-life developments Fuller treatment of topics such as labour migration, gender and discrimination, global value chains and corporate governance A more logical ordering of chapters, with globalization issues appearing earlier This textbook is the perfect resource for students on advanced undergraduate and postgraduate comparative and international programmes across areas such as employment relations, industrial relations, human resource management, political economy, labour politics, industrial and economic sociology, regulation and social policy.

A lone inventor and the story of how one of the most revolutionary inventions of the twentieth century almost didn't happen. Introduced in 1960, the first plain-paper office copier is unusual among major high-technology inventions in that its central process was conceived by a single person. Chester Carlson grew up in unspeakable poverty, worked his way through junior college and the California Institute of Technology, and made his discovery in solitude in the depths of the Great Depression. He offered his big idea to two dozen major corporations -- among them IBM, RCA, and General Electric -- all of which turned him down. So persistent was this failure of capitalistic vision that by the time the Xerox 914 was manufactured, by an obscure photographic-supply company in Rochester, New York, Carlson's original patent had expired. Xerography was so unusual and nonintuitive that it conceivably could have been overlooked entirely. Scientists who visited the drafty warehouses where the first machines were built sometimes doubted that Carlson's invention was even theoretically feasible. Building the first plain-paper office copier -- with parts scrounged from junkyards, cleaning brushes made of hand-sewn rabbit fur, and a built-in fire extinguisher -- required the persistence, courage, and imagination of an extraordinary group of physicists, engineers, and corporate executives whose story has never before been fully told. Copies in Seconds is a tale of corporate innovation and risk-taking at its very best.

Embracing Ambiguity fills a tremendous need in today's chaotic marketplace by providing a timely, impactful, and relevant self-directed training program designed to enhance the essential skills employees need to embrace today's ambiguity. By engaging in self-directed learning employees will increase their self-awareness, further their sense of the world around them, and reflect on the intersection of the two. Required reading for individuals from small-to-medium sized businesses, large corporations, non-profit organizations, and government offices, Embracing Ambiguity offers employers and employees alike a valuable resource to use as they chart a course forward in a post-pandemic marketplace.

Although work furniture has had so much more attention recently there is a long way to go before this is translated into action in the wider world. Increased international concern for the health and safety of people at work is one of the driving forces behind this book.; The Science of Seating brings together researchers in ergonomics and posture with industrial designers, to review and assess the current state of chair design, with implications for cultural, behavioural and occupational aspects of health. The contributions are a significant step in the science of seating and should lead to a better understanding of the mechanics, dynamics and the effects of seating on the sitter.; They point to ways in which seats might become easier-to-use and adjust, offering both comfort and postural support without compromising freedom of movement: and in the not-too-distant furture, "the intelligent chair" will "remember" the sitter's preferences for position, cushiness and so on.; Topics covered include: Adjustability, Anthropometics, Posture, Back Pain, Biomechanics, Seat Pressure Distributions, School children, Special Needs of Users, Design Applications, Industry Perspectives, VDT Standards.; It is aimed at researchers and practising seating designers, ergonomists, design engineers, occupational health workers and physiotherapists and furniture manufacturers.

A step-by-step workbook to turn any job into your dream job In Own It. Love It. Make It Work., renowned productivity consultant Carson Tate revealed why many of us are not engaged in our jobs-and offered a new strategy to take ownership of our careers, lives, and happiness. Now, she shows you exactly how to put her ideas into practice with a companion workbook that clearly guides you through the process. Designed to work hand-in-hand with Own It. Love It Make It Work., the Workbook supplements each chapter with exercises, guidance, and tools to execute Tate's strategy seamlessly. You'll navigate through each concept based on your own situation and personal career goals. In addition to complementary material, the workbook also features entirely new content, including: * Questions to help you clarify your career goals and what you need to be engaged and fulfilled * Concepts that you and your colleagues can explore together * A revealing quiz that will show you which action step to take first, second, third, until you have your dream job * Hands-on practices to cultivate happiness and well being * How trust and purpose can become the bedrock of your professional life A practical tool kit to leverage your unique strengths, skills and talents and custom-build your career, this all-new workbook offers you a refreshing opportunity for a radical realignment of your work, your goals, and your entire life.

70% of the American workforce is disengaged. With every tick of the clock, millions of people inch closer to their breaking points-a growing epidemic of apathy and anxiety in the workplace that is affecting life outside of the office. But meaningful work-life integration is possible. In Shift the Work, Joe Mechlinski, the New York Times bestselling author of Grow Regardless, shares his personal journey to find purpose, and how it influenced him to take a deeper dive into the science of human behavior. Inspired by neuroscience research about the connections between the brains in the head, heart, and gut that drive human perspectives and conduct, Joe shares how everyone can re-engage with their work and impact the world. Shift the Work is filled with actionable strategies and inspiring true stories. It is an indispensable guide that motivates readers to seek fulfilling opportunities, reconnect with their passions, and recognize their power to make a difference.

In FUSION, Denise Lee Yohn examines some of the world's greatest organizations and reverse-engineers their greatness - specifically how they've integrated what's on the inside (culture) with what's on the outside (brand) for remarkable results.

Through detailed case studies, interviews with industry leaders, findings from respected academic research and drawing on her own experience working with extraordinary brands across a broad range of sectors, Denise shows how great companies achieve the brand-culture fusion that creates extraordinary results and growth. FUSION is for those with responsibility and oversight for the core operations of their business (C-Suite and line managers) who also set the tone and direction for their companies. The book includes access to Denise's proprietary online assessment for determining how close to or how far from brand/culture integration a company is and a blueprint for achieving brand-culture fusion.

Straight-talk at work Grumblings in offices everywhere suggest that there is not much that we crave more, but don't get often enough. Beyond Bullsh*t reveals the dynamics of bullsh*t and why it has become the corporate etiquette of choice. It also explains how telling it straight contributes to personal well-being and business success. This book is for people who wonder what it's going to take to get rid of the constant deception and obfuscation that, at the end of the work day, leaves them feeling beaten up, confused, and even a little dirty. It is also for the people greeting them at home, wondering, What's going on that takes such a toll? Pressed for an answer, many explain it's all the bullsh*t I have to endure. Even people who disdain deception find themselves involved in it. They bullsh*t at work. After decades of research and consulting, Samuel A. Culbert is convinced that straight-talk at work is possible. But it requires more than luck and willing people. Straight-talk is the product of thoughtful, caring relationships built upon trust and a commitment to look out for one another's success. Culbert describes this brand of truthfulness as a caring, other-sensitive, candor-on-demand, loyalty-producing, intimacy-escalating, give-and-take relationship, leading to enhanced personal and organizational productivity. From an organizational perspective, there's no greater contribution to operational effectiveness and success than conversations in which people with conflicting viewpoints discuss their differences forthrightly. Readers will find this book personal--which is unusual for a business book; they will think that many of the stories are about them.They will be engaged and delighted as the text demystifies the obstacles to getting beyond bullsh*t, and guides them in developing straight-talk relationships at work. N.B.: One pending blurb--Robert Sutton

From the 1960s through the 1990s, the most common job for women in the United States was clerical work. Even as college-educated women obtained greater opportunities for career advancement, occupational segregation by gender remained entrenched. How did feminism in corporate America come to represent the individual success of the executive woman and not the collective success of the secretary? Allison Elias argues that feminist goals of advancing equal opportunity and promoting meritocracy unintentionally undercut the status and prospects of so-called "pink-collar" workers. In the 1960s, ideas about sex equality spurred some clerical workers to organize, demanding "raises and respect," while others pushed for professionalization through credentialing. This cross-class alliance pushed a feminist agenda that included unionizing some clerical workers and advancing others who had college degrees into management. But these efforts diverged in the 1980s, when corporations adopted measures to move qualified women into their upper ranks. By the 1990s, corporate support for professional women resulted in an individualistic feminism that focused on the needs of those at the top. Meanwhile, as many white, college-educated women advanced up the corporate ladder, clerical work became a job for lower-socioeconomic-status women of all races. The Rise of Corporate Feminism considers changes in the workplace surrounding affirmative action, human resource management, automation, and unionization by groups such as 9to5. At the intersection of history, gender, and management studies, this book spotlights the secretaries, clerks, receptionists, typists, and bookkeepers whose career trajectories remained remarkably similar despite sweeping social and legal change.

Distilled from accounts of individual best boss stories, research and author experience, this book unlocks the powerful secrets of best boss leadership by providing a systemic approach for leading the best boss way. The authors also suggest strategies for reducing organizational barriers to successful leadership development. This book is offered for those who are looking to make a meaningful leadership difference in this challenging and chaotic world. It will inspire you to become the best possible boss you can be!

Most organisations today strive for goals such as employee diversity, inclusive leadership and younger and fresher ideas. But how do we get there? In her trailblazing Reverse Mentorship program, world-renowned executive coach and personal development advocate Patrice Gordon creates a safe and engaging culture by having senior leaders learn from junior employees. While typical mentoring programs arrange for a senior manager to teach the more junior employee, Reverse Mentoring is the opposite: it's all about a leader leaning into their vulnerability, forming a relationship with an underrepresented employee, and amplifying the voice of marginalised people within the company. Reverse Mentoring offers various tips to make reverse mentorship work. Gordon explores the power of uncomfortable and awkward moments becoming key points of transformation when people have to pause, reflect and assess their past behaviours and current assumptions which are at odds with the topic at hand. She ultimately reveals how bringing more humanity into our organisations allows us to see one another and ourselves in a radically new light. 'You can't help but be excited about what the future will look like, if all businesses embrace Patrice's passion for reverse mentorship; her passion for a world in which all businesses are 100% diverse, inclusive and equitable shines through on every page' -from the Foreword by Holly Branson, Chief Purpose and Vision Officer of Virgin Group

Make Your Mark guides those who want to change their career route to create an empowering, re-warding, and fulfilling journey towards having a job they love. What would it be like to have a job that makes you so happy you could sing, where your professional goals are aligned and make a significant impact in your personal life and on your family, those around you, and the world? For over fifteen years talent management and staffing expert Nurys Harrigan-Pedersen has helped professionals create career maps that have dramatically changed the course of their lives with the belief that everyone deserves to have a job they love. Follow the insightful and practical steps outlined in this guide and create a unique map that will make your life soar to unprecedented heights. Make Your Mark is the GPS of your professional life and will help you move forward with renewed enthusiasm and purpose. The best part: This GPS is programmed by you!

You seem to have it all. A beautiful family, a nice house, new cars, and an enviable job. But now that you have it all, something feels... off. Your law career has become horribly soul-sucking. You're managing your life, sort of, but you feel duped. Trapped. Your "good job" is affecting your health and relationships, and you're just trying to keep all the plates spinning. Beverly Davidek has been there. Here's the good news: You can find a job that helps you provide for your family while giving you happiness, satisfaction, and peace of mind. If you are still struggling to find a way to provide for your family without losing yourself, this book is for you. Part Ask and It Is Given and part What Color Is Your Parachute? (but written for lawyers), Happy Lawyer gives you the tools you need to get unstuck in your career and start living your dream.