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Books > Business & Economics > Business & management > Office & workplace > General

Liar's Poker (Paperback, New): Michael Lewis Liar's Poker (Paperback, New)
Michael Lewis
R408 R381 Discovery Miles 3 810 Save R27 (7%) Ships in 18 - 22 working days

Michael Lewis was fresh out of Princeton and the London School of Economics when he landed a job at Salomon Brothers, one of Wall Street s premier investment firms. During the next three years, Lewis rose from callow trainee to bond salesman, raking in millions for the firm and cashing in on a modern-day gold rush. Liar s Poker is the culmination of those heady, frenzied years a behind-the-scenes look at a unique and turbulent time in American business. From the frat-boy camaraderie of the forty-first-floor trading room to the killer instinct that made ambitious young men gamble everything on a high-stakes game of bluffing and deception, here is Michael Lewis s knowing and hilarious insider s account of an unprecedented era of greed, gluttony, and outrageous fortune."

Mastering the Hire - 12 Strategies to Improve Your Odds of Finding the Best Hire (Paperback): Chaka Booker Mastering the Hire - 12 Strategies to Improve Your Odds of Finding the Best Hire (Paperback)
Chaka Booker
R410 R366 Discovery Miles 3 660 Save R44 (11%) Ships in 5 - 10 working days

Research shows you have a 50% chance of hiring the right employee... and a 50% chance of hiring the wrong one. It's a?toss up, but it doesn't have to be. After years of scientific research and first-hand interview experience with thousands of candidates, author Chaka Booker has created a system that helps employers consistently make great hires. Mastering the Hire provides 12 proven strategies that have been used to accurately identify the right talent 90% of the time. Whether hiring manager, business owner, CEO, search consultant, team manager, team member, novice or expert interviewer, Chaka's method is for anyone who wants to beat the hiring odds. ?In this book, you will learn: How to manage?your intuition: when to trust it and when to put it aside. Question design principles: structuring questions so candidates are influenced to tell the truth The power of pressure: when to apply or release pressure and how to control the hidden internal pressure that leads to poor decisions. To identify key competencies: the four competencies you must always interview for and techniques to accurately assess them. Tools for removing?bias: tomorrow's talent doesn't fit yesterday's mold and is often overlooked. Understanding and removing bias will give you a competitive advantage. To?reimagine the hiring process: resume reviews, phone interviews, and in-person interviews will get a much-needed revamp with innovative twists on each. The interview is the cornerstone of the hiring process, yet science has shown the odds aren't in your favor. Mastering the Hire gives you strategies that will dramatically improve the one decision that determines everything you can accomplish--who you hire.

New Office Information Technology - Human and Managerial Implications (Paperback): Richard J. Long New Office Information Technology - Human and Managerial Implications (Paperback)
Richard J. Long
R625 Discovery Miles 6 250 Ships in 10 - 15 working days

This book, originally published in 1987, evaluates the human and managerial implications of new office information technology, based on the actual experiences of organisations using the new technology. A variety of issues are examined including those centred on the role of the manger, producitivity, unemployment, physical and mental health. Major emphasis is placed on describing and discussing the implementation of new technology and ways of utilization which maximise benefits.

Double Bind - Women on Ambition (Paperback): Robin Romm Double Bind - Women on Ambition (Paperback)
Robin Romm
R387 R362 Discovery Miles 3 620 Save R25 (6%) Ships in 18 - 22 working days

"A work of courage and ferocious honesty" (Diana Abu-Jaber), Double Bind could not come at a more urgent time. Even as major figures from Gloria Steinem to Beyonce embrace the word "feminism," the word "ambition" remains loaded with ambivalence. Many women see it as synonymous with strident or aggressive, yet most feel compelled to strive and achieve-the seeming contradiction leaving them in a perpetual double bind. Ayana Mathis, Molly Ringwald, Roxane Gay, and a constellation of "nimble thinkers . . . dismantle this maddening paradox" (O, The Oprah Magazine) with candor, wit, and rage. Women who have made landmark achievements in fields as diverse as law, dog sledding, and butchery weigh in, breaking the last feminist taboo once and for all. "Both intimate and scalable" (Atlantic.com), Double Bind finally seizes "ambition" from the roster of dirty words.

HBR's 10 Must Reads on Managing Across Cultures (with featured article "Cultural Intelligence" by P. Christopher Earley... HBR's 10 Must Reads on Managing Across Cultures (with featured article "Cultural Intelligence" by P. Christopher Earley and Elaine Mosakowski) (Paperback)
Jeanne Brett; Contributions by Yves L. Doz, Erin Meyer, Hal Gregersen
R634 R453 Discovery Miles 4 530 Save R181 (29%) Ships in 10 - 15 working days

Put an end to miscommunication and inefficiency--and tap into the strengths of your diverse team. If you read nothing else on managing across cultures, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you manage culturally diverse employees, whether they're dispersed around the world or you're working with a multicultural team in a single location. This book will inspire you to: * Develop your cultural intelligence * Overcome conflict on a team where cultural norms differ * Adopt a common language for more efficient communication * Use the diverse perspectives of your employees to find new business opportunities * Take varying cultural practices into account when resolving ethical issues * Accommodate and plan for your expatriate employees This collection of articles includes "Cultural Intelligence," by P. Christopher Earley and Elaine Mosakowski; "Managing Multicultural Teams," by Jeanne Brett, Kristin Behfar, and Mary C. Kern; "L'Oreal Masters Multiculturalism," by Hae-Jung Hong and Yves Doz; "Making Differences Matter: A New Paradigm for Managing Diversity," by David A. Thomas and Robin J. Ely; "Navigating the Cultural Minefield," by Erin Meyer; "Values in Tension: Ethics Away from Home," by Thomas Donaldson; "Global Business Speaks English," by Tsedal Neeley; "10 Rules for Managing Global Innovation," by Keeley Wilson and Yves L. Doz; "Lost in Translation," by Fons Trompenaars and Peter Woolliams; and "The Right Way to Manage Expats," by J. Stewart Black and Hal B. Gregersen.

My Job Isn't Working! - 10 proven ways to boost your career mojo (Paperback): Michael Brown My Job Isn't Working! - 10 proven ways to boost your career mojo (Paperback)
Michael Brown
R426 R387 Discovery Miles 3 870 Save R39 (9%) Ships in 10 - 15 working days

If you're a typical mid-career worker in a typical enterprise - been around a while, employs more than a handful of people - the chances are you are being squeezed. Hard. You're under pressure like never before, coming at you from all directions. It's getting worse, and the prospects are worse still. You've been asked to do more with less for years, and there is nothing left to give. You can't trust people, you feel insecure, and the job seems a bit pointless. You've given up trying to fix the crappy processes you have to work with, because it's easier to disengage. Meanwhile the outside world appears to have gone mad, the millennials are coming up fast behind at half your salary and you ought to be worrying about when a robot is going to take your job. Work-Life balance is an outdated concept, and you no longer know how to switch off. You find it hard to keep up technically, and worry about how relevant you are. You may well want out, but can't work out how to do it, and so you're stuck. Your career mojo - the engine which keeps you motoring at work - needs servicing, or worse still, it's broken down. The great news is that there is a way through this. The engine can be repaired. You CAN find meaning and fulfilment in the work you do. In this book, Michael Brown reveals the 10 techniques he has used to help thousands of mid-career workers boost their career mojo. Discover the simple changes you can make to transform your work life. Using real-life stories and examples, he explains in concise and pragmatic terms how to make every day a good day at the office.

Treated Like Family - How an Entrepreneur and His "employee Family" Built Sargento, a Billion-Dollar Cheese Company... Treated Like Family - How an Entrepreneur and His "employee Family" Built Sargento, a Billion-Dollar Cheese Company (Hardcover)
Tom Faley; Read by Chris Ciulla
R945 R868 Discovery Miles 8 680 Save R77 (8%) Ships in 18 - 22 working days

At the age of nineteen, high school diploma in hand, Leonard Gentine knew two things: he wanted to own a family business that would pass from generation to generation, and he wanted to spend the rest of his life with Dolores Becker, a girl he'd met on a blind date. For Leonard, life didn't prove that simple.

This biography, told from the viewpoint of four generations of the Gentine family, places the reader in Leonard's shoes as he advances from young man to old age and discovers life's foundational lessons. Along the way, he endures outstanding debts, disappointments, and a collection of small businesses, all with Dolores at his side. It's an inspirational story of perseverance, personal integrity, and a mind-set of always doing the right thing-as painful as that may be in the short term.

TREATED LIKE FAMILY details the development of Sargento-a nationally recognized cheese company and household name. At the same time, it's a timeless story that showcases the importance of the individual and how a family united in a single purpose within the right culture is unstoppable.

Tom Faley invites the reader into the lives of the Gentine family and the men and women they hired, deftly weaving a story grounded in over 180 interviews-the collective voices of the company's employees, retirees, and friends.

TREATED LIKE FAMILY offers a rare glimpse into the creative mind of an innovator and entrepreneur and underscores the rewards for all of us when we maintain our humanity toward one another: When one person motivates others to pull together, at times facing unspeakable odds, he is able not only to change their lives but to alter history.

Extinguish Burnout - A Practical Guide to Prevention and Recovery (Paperback): Robert Bogue, Terri Bogue Extinguish Burnout - A Practical Guide to Prevention and Recovery (Paperback)
Robert Bogue, Terri Bogue
R615 Discovery Miles 6 150 Ships in 9 - 17 working days

Who hasn't suffered at one time or another from exhaustion, cynicism, and a lack of effectiveness? But combine them over time and you're flirting with a disaster of catastrophic magnitude - burnout. Elegantly defined as the depletion of personal agency - the apparatus driving our ability to initiate and execute actions - burnout effectively wipes out our ability to be effective, much less engaged. And the cost of burnout is astronomical in all its forms and phases, not to mention the profound and lasting effects it has on employees and workplace cultures. Based on extensive research and full of real-world stories and examples, workplace culture experts Rob and Terri Bogue take a deep dive into the signs, sources, and solutions of burnout and deliver an essential resource that helps anyone identify, prevent, and recover from burnout.

Office Lean - Understanding and Implementing Flow in a Professional and Administrative Environment (Hardcover): Ken Eakin Office Lean - Understanding and Implementing Flow in a Professional and Administrative Environment (Hardcover)
Ken Eakin
R2,952 Discovery Miles 29 520 Ships in 10 - 15 working days

Struggling to apply Lean effectively in your office environment? Office Lean is a book for anyone who wants to apply Lean better in contexts where the work is both intangible and complex. it explains in simple terms, what Lean is -- and what Lean isn't -- enabling office professionals to understand how it can be successfully applied to their complex office-based work environments. Contrary to popular opinion, Lean is not only for mass manufacturing or healthcare. It applies just as much to the digital world of "knowledge work" industries such as banking and financial services, software development, and government. But the fundamental concepts, straight from the factory floor, need a fair amount of translation to be effectively applied in cube farms. Overturning the common perception that Lean is about imposing rigid rules, or simply eliminating waste in the name of "efficiency", Eakin presents Lean as a dynamic, flexible, people-centric philosophy that delivers outstanding business results by improving employee engagement and customer experience. Office Lean helps Lean practitioners (leaders/managers and coaches/consultants) working in professional office environments access the amazing, transformative results Lean can bring to their specific domains. It combines clear explanations of the core concepts of the Lean philosophy with relevant, practical examples from the fields of accounting, finance, insurance, IT and government.

Burnout Im Kontext Des Gesundheitsmanagements Von Unternehmen Und Der Kostenproblematik - Moeglichkeiten Einer Professionellen... Burnout Im Kontext Des Gesundheitsmanagements Von Unternehmen Und Der Kostenproblematik - Moeglichkeiten Einer Professionellen Praevention Und Rehabilitation (German, Paperback)
Franz Zeilner
R1,133 Discovery Miles 11 330 Ships in 10 - 15 working days

Der Autor untersucht anhand eines intensiven Studiums der Forschungsliteratur und der Auswertung wissenschaftlicher Studien, ob Stress eine wesentliche Variable fur Burnout darstellt und Stressregulation als Loesungsstrategie zielfuhrend ist. Neben einer Einfuhrung zu den Themen Gesundheit und Krankheit in der Medizingeschichte nahert sich der Autor dem Konstrukt Burnout als psychischer Erkrankung und besieht das Thema im Kontext von Unternehmen und der Volkswirtschaft, speziell im Hinblick auf die volks- und betriebswirtschaftliche Relevanz psychischer Erkrankungen. Die Studie stellt Stresskonzepte und Stressmodelle vor und bespricht Moeglichkeiten der Rehabilitation und Intervention.

Health at Work - Critical Perspectives (Hardcover): Leah Tomkins, Katrina Pritchard Health at Work - Critical Perspectives (Hardcover)
Leah Tomkins, Katrina Pritchard
R4,485 Discovery Miles 44 850 Ships in 10 - 15 working days

Engaging with some of the most debated topics in contemporary organizations, Health at Work: Critical Perspectives presents a critical, contingent view of the healthy employee and the very notion of organizational health. Drawing on expressions such as 'blowing a fuse', 'cracking under pressure' or 'health MOT', this book suggests that meanings of workplace health vary depending on how we frame the underlying purpose and function of organization. Health at Work takes some of the most powerful and taken-for-granted discourses of organization and explores what each might mean for the construction of the healthy employee. Not only does it offer a fresh and challenging approach to the topic of health at work, it also examines several core topics at the heart of contemporary research and practice, including technology, innovation, ageing and emotions. This book makes a timely contribution to debates about well-being at work, relevant to practitioners, policy-makers and designers of workplace health interventions, as well as academics and students. This book will be illuminating reading for students and scholars across management studies, occupational health and organizational psychology.

Rebel Talent - Why It Pays to Break the Rules at Work and in Life (Hardcover): Francesca Gino Rebel Talent - Why It Pays to Break the Rules at Work and in Life (Hardcover)
Francesca Gino 1
R666 R600 Discovery Miles 6 000 Save R66 (10%) Ships in 18 - 22 working days
Points of Influence - A Guide to Using Personality  Theory at Work (Hardcover, 1st ed): M Segal Points of Influence - A Guide to Using Personality Theory at Work (Hardcover, 1st ed)
M Segal
R1,635 Discovery Miles 16 350 Ships in 18 - 22 working days

Groups, teams, and other new ways of working together have become commonplace in today's organizations. In spite of all of these changes, one element remains the same: the basic building block of all work activities is the individual employee. Points of Influence helps coach managers, team leaders, and trainers to gain a better understanding of employee motivation and how they can influence behavior, increase their own personal self-awareness, and expand their managerial skills.

Feeding the Hustle - Free Food & Care Inside the Tech Industry (Hardcover): Jesse Dart Feeding the Hustle - Free Food & Care Inside the Tech Industry (Hardcover)
Jesse Dart
R2,645 Discovery Miles 26 450 Ships in 18 - 22 working days

In Feeding the Hustle, Jesse Dart draws on ethnographic fieldwork to consider the ways in which free food has become ubiquitous and even compulsory within the tech industry. Packed lunches have nearly disappeared as more companies provide free food with the stated objectives of attracting and retaining employees, increasing productivity, and creating a sense of community through commensality. Dart demonstrates how these food programs alter the relationship between employer and employee, support a flexible type of workforce, and reveal a commensality that is both exclusionary and inclusionary.

Beautifully Organized at Work - Declutter and Organize Your Workspace So You Can Stay Calm, Relieve Stress, and Get More Done... Beautifully Organized at Work - Declutter and Organize Your Workspace So You Can Stay Calm, Relieve Stress, and Get More Done Each Day (Hardcover)
Nikki Boyd
R586 R527 Discovery Miles 5 270 Save R59 (10%) Ships in 9 - 17 working days

Clutter and mess can distract you, stress you out, and get in the way of efficiently getting work done. That's why Beautifully Organized at Work was created to give you practical tips and tools for how to mindfully transform your workspace and get organized so you can feel better about your work and be better set up for success. YouTube star and professional organizer Nikki Boyd, author of the bestselling book Beautifully Organized, brings her expert skills to this book. Beautifully Organized at Work includes- Everything you need to know about decluttering your desk and organizing files-both in your physical and digital space Valuable advice on how to plan your work days so you can have a well-balanced and productive week How to select the desk, chair, and lighting that are ideal for your needs Information tailored for cubicle, co-working spaces, working from home, and more Tips on how to get your coworkers involved in creating a beautifully organized breakroom, conference room, and lobby

The Power of Presence - Unlock Your Potential to Influence and Engage Others (Paperback, Special Ed.): Kristi Hedges The Power of Presence - Unlock Your Potential to Influence and Engage Others (Paperback, Special Ed.)
Kristi Hedges
R450 Discovery Miles 4 500 Ships in 18 - 22 working days

When some people speak, everyone listens. When they need commitment to projects, others jump on board. They just seem to have that indescribable "presence"--a subtle magnetic field around them wherever they go that signals authority and authenticity and attracts disciples with ease. Wouldn't it be incredible if doors opened as effortlessly for you? How amazing would it be if you could command the room like they do? You don't have to wonder; you can make it happen!Everyone, regardless of position or personality, can strengthen their presence. The Power of Presence shows how. The key is to cultivate the communication aptitude, mental attitude, and unique leadership style needed to connect with and motivate others. Filled with strategies, exercises, and personal stories from years spent coaching leaders, communications expert Kristi Hedges explains how to:* Build relationships based on trust* Rid yourself of limiting behaviors* Embody the values you are trying to convey* Explore how others see you and correct misperceptions* Communicate in way that inspire* And moreEveryone recognizes a commanding presence when they see it, and soon they'll see it in you!

Working Virtually - Transforming the Mobile Workplace (Hardcover, 2nd Revised edition): Trina Hoefling Working Virtually - Transforming the Mobile Workplace (Hardcover, 2nd Revised edition)
Trina Hoefling
R4,493 Discovery Miles 44 930 Ships in 10 - 15 working days

Remote working is the new reality, and transactional work - provided by freelancers, contract employees or consultants - has increased exponentially. It is forecast that as much as half the labor force will be working independently and virtually by 2020. Most organizations are still grappling with how to effectively manage their virtual staff and how to effectively support and motivate them - an increasingly urgent task as more Millennials join the workforce, bringing changed attitudes to work satisfaction. This book, the fruit of the author's three decades of experience planning and implementing remote working environments, provides expert guidance for anyone planning a shift to remote working, managing teams of teleworkers, or themselves working in a virtual team. The author's key message is that, in an environment where there is no face to face and informal contact, virtual working requires the creation of a matrix of distributed teams, and that their success depends on the right preparation, changing corporate culture and rewards, and implementing appropriate strategies at the management level to create team cohesion and motivate team members. Working Virtually is for the executive leading changes in an enterprise that is preparing for virtual work or seeking to improve current performance. It offers tools to assess readiness, advice on creating appropriate reward policies, and strategies to adapt performance management processes to be more team-driven and technology leveraged. Working Virtually is written to and for the virtual leader who wants to establish high performing virtual teams. It provides an understanding of the roles and responsibilities of managing a virtual team, offering a wealth of advice on creating the conditions for collaboration, motivating team members, and identifying and defusing problems. Working Virtually is for the professional who works remotely from home, on the road, or in an office with remote colleagues. It is for anyone who wants to succeed in this new work environment by developing skills and networks to create a sustained and satisfying career path. With this new edition providing a 360 Degrees view of the roles and objectives of all stakeholders in the virtual workspace, this book uniquely provides readers with a rounded picture of the policies, processes, work habits, and commitments needed to achieve the shared goal of high performance remote teams.

Algorithms, Blockchain & Cryptocurrency - Implications for the Future of the Workplace (Paperback): Gavin Brown, Richard Whittle Algorithms, Blockchain & Cryptocurrency - Implications for the Future of the Workplace (Paperback)
Gavin Brown, Richard Whittle
R678 Discovery Miles 6 780 Ships in 9 - 17 working days

The convergence of Algorithms, Blockchain and Cryptocurrency has the potential to fundamentally disrupt the current world of work. This book investigates the effects of this on the worker, the organisation and the economy, by considering a future where the traditional power relationships between workers and firms no longer apply. Using the term "Bitwork" to define this future world of work, the book proposes the idea of the Bitworker who is highly flexible, holds multiple roles, and has multiple incomes. Chapters consider the potential winners and losers of this technological pivot by exploring implications such as: the expanding array of currencies; training and education; retirement and loyalty; profit and power within organizations; economic policy. The book's comprehensive recommendations on how workers, organisations and nation states will need to adapt to prosper in this new world, provide a useful survival guide for researchers, practitioners and policy makers working on behavioural economics, economic policy and the future of work.

Redundancy With Love - Getting it right for your people and your business (Paperback): Jill Aburrow Redundancy With Love - Getting it right for your people and your business (Paperback)
Jill Aburrow
R358 Discovery Miles 3 580 Ships in 10 - 15 working days
Leadership in Multigenerational Organizations - Strategies to Successfully Manage an Age Diverse Workforce (Hardcover): Michael... Leadership in Multigenerational Organizations - Strategies to Successfully Manage an Age Diverse Workforce (Hardcover)
Michael J Urick
R2,820 Discovery Miles 28 200 Ships in 18 - 22 working days

It is assumed that workplaces today are the most age diverse that they have ever been, and as a result many managers report difficulties when leading intergenerational teams. Such problems can stem from several myths about generational divides in the workplace, and it is only in recent academic research that these misconceptions have begun to be dispelled. Despite these emerging perspectives, falsehoods are still perpetuated regarding generational groups. Leadership in Multigenerational Organizations is an attempt to dispel some of these inaccuracies, whilst simultaneously suggesting ways in which different generations can be influenced to work cohesively and positively to accomplish organizational goals. To achieve this, academically supported leadership strategies are examined and applied to the age-related issues that can potentially arise in the workplace. Shifting the focus from assumed generational differences alone, this book considers evidence that calls into question whether intergenerational differences truly are evident in the workplace. Implementing the approaches in Leadership in Multigenerational Organizations increases the possibility of achieving age inclusive companies with improved workplace satisfaction, and ultimately stronger organizational cultures and overall performances. Urick provides specific strategies to influence members of multiple age groups, and the ideas provided here are applicable to almost all industries and organizational types, despite the continuously evolving generational landscape.

Making Social Technologies Work - Leveraging the Power and Managing Perils of Social Technologies in Business (Paperback, 1st... Making Social Technologies Work - Leveraging the Power and Managing Perils of Social Technologies in Business (Paperback, 1st ed. 2015)
Ronan Gruenbaum
R796 Discovery Miles 7 960 Ships in 18 - 22 working days

Embracing social media at work is not just a corporate page on Facebook or a blog from the CEO. It is about understanding all the opportunities where social media activities could improve your company from marketing to operations. A practical guide for managers and an informative window into the world of social media in business.

Creative Safety Solutions (Hardcover, 2nd edition): Thomas D. Schneid Creative Safety Solutions (Hardcover, 2nd edition)
Thomas D. Schneid
R2,721 Discovery Miles 27 210 Ships in 10 - 15 working days

In today's rapidly changing workplace, safety and loss prevention professionals cannot always "go by the book" for the answers to new and unique problems and issues. When there is no tried-and-true solution to a problem, safety and loss prevention professionals must think outside of the box of conventional solutions and develop new and creative solutions. Creative Safety Solutions, Second Edition stimulates creative thinking by identifying some of the new programs, new ideas, and new solutions being tried by other professionals in the field. By thinking outside of the box, the book will help you create new ways to improve the workplace. New Chapters in the Second Edition: It Is Your Safety Program-Empowering Employees in Safety Safety and Health Vision and Values Safety and Health Profession Impact of Safety and Health on Your Organization Human Resources and Safety and Health Does Happy = Safe? Circular Safety Management Injecting Creativity into Training Activities Combating Risk with Innovation Eliminate Boring from Your Safety Programs Critical and Creative Thinking in Safety and Health Achievement Is Addictive Lost but Not Forgotten Appendix: Injury and Illness Prevention Programs In this book, safety expert Thomas Schneid has assembled a number of creative solutions that have been tried and tested and have worked for many organizations. These are not all of the great ideas and solutions developed in the safety and loss prevention area-all of the ideas have not already been used. These ideas are only the tip of the iceberg, and the author challenges you to find new and better ways of doing your job within the safety and loss prevention function. These creative solutions to safety and loss prevention problems can help spur you to think about your activities and job duties and find new and creative ways of advancing the safety and loss prevention field.

The Power of Trust - How Companies Build It, Lose It, Regain It (Hardcover): Sandra J. Sucher, Shalene Gupta The Power of Trust - How Companies Build It, Lose It, Regain It (Hardcover)
Sandra J. Sucher, Shalene Gupta
R632 Discovery Miles 6 320 Ships in 10 - 15 working days

Trust is the most powerful force underlying the success of every business. Yet it can be shattered in an instant, with a devastating impact on a company's market cap and reputation. How to build and sustain trust requires fresh insight into why customers, employees, community members, and investors decide whether an organization can be trusted. Based on two decades of research and illustrated through vivid storytelling, Sandra J. Sucher and Shalene Gupta examine the economic impact of trust and the science behind it, and conclusively prove that trust is built from the inside out. Trust emerges from a company being the "real deal": creating products and services that work, having good intentions, treating people fairly, and taking responsibility for all the impacts an organization creates, whether intended or not. When trust is in the room, great things can happen. Sucher and Gupta's innovative foundation for executing the elements of trust-competence, motives, means, impact-explains how trust can be woven into the day-to-day and the long term. Most importantly, even when lost, trust can be regained, as illustrated through their accounts of companies across the globe that pull themselves out of scandal and corruption by rebuilding the vital elements of trust.

It's Not You, It's the Workplace - Women's Conflict at Work and the Bias that Built it (Paperback): Alton B... It's Not You, It's the Workplace - Women's Conflict at Work and the Bias that Built it (Paperback)
Alton B Harris, Andreas Kramer
R372 R338 Discovery Miles 3 380 Save R34 (9%) Ships in 9 - 17 working days

Why is it that many women believe that working with other women is harder than working with men? A clue: it's not because women actually are harder to work with. After decades of working to help women to succeed at work, Andie Kramer and Al Harris noticed the same thing over and over again: Women's relationships with other women are causing conflict in the workplace and this is hindering careers across the board. Their research demonstrates that at the root of these clashes lie stereotypes, toxic assumptions and societal expectations about how women should behave. Through extensive research and hundreds of interviews, Andie and Al have identified the most fraught scenarios of women working for, working with, supervising, and collaborating with other women. It's Not You, It's the Workplace provides practical, immediately usable techniques that will allow women to develop strong networks that will foster their career success and organizations to structure their policies and practices - unlocking the potential of women in team situations. The companies that succeed in the future will be those where bias no longer blocks women's career satisfaction or advancement to leadership.

Discussing the Undiscussable - A Guide to Overcoming Defensive Routines in the Workplace (Paperback): W Noonan Discussing the Undiscussable - A Guide to Overcoming Defensive Routines in the Workplace (Paperback)
W Noonan
R1,787 Discovery Miles 17 870 Ships in 18 - 22 working days

Discussing the Undiscussable

Since his 1990 landmark book Overcoming Organizational Defenses, Chris Argyris has extensively researched and written about how well-meaning, smart people create vicious cycles of defensive behavior to protect themselves from embarrassment and threat. In Discussing the Undiscussable, Bill Noonan enlivens the scholarly work of Chris Argyris through the use of reflective exercises and easy-to-read chapters that illuminate the basic human experience endemic to the creation of defensive routines. This book offers hope for altering organizational defensive routines by leveraging the greatest opportunity for change--the way we think and act.

Discussing the Undiscussable provides a set of practical "how to do" exercises for detecting, surfacing, and discussing organizational defensive routines in a safe and productive way. The combination of text, business fable, and interactive and reflective exercises is versatile in its application to both individuals and groups. The companion DVD contains video vignettes of the book's business fable where the actors model both defensive routines and virtuous cycles of behavior. Readers will instantly recognize what has long been going on in the workplace, and will be able to develop the skills to talk about it productively.

Praise for Discussing the Undiscussable

"I highly recommend this book to leaders, consultants, and anyone else who wants to help teams and organizations learn to address their most challenging issues. Bill Noonan's insights, stories, and practical methods make this an important book to read."
--Roger Schwarz, author, The Skilled Facilitator, and coauthor, The Skilled Facilitator Fieldbook

"Noonan makes Chris Argyris's pathbreaking work on organizational defensive routines accessible, and even entertaining."
--Bruce Patton, coauthor, Getting to YES and Difficult Conversations

"Whether at work or home we can use Bill Noonan's work to improve our lives and those of the people we interact with."
--Robb E. Van Cleave, treasurer, International Board of Directors, Society for Human Resources Management (SHRM)

"In a world of increasing complexity where multiple perspectives are required for addressing work issues, the ability to guide groups in having honest discussions where both intuition and data are given full and fair consideration is more and more important."
--Ralph Biggadike, professor, management division, Columbia Business School

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