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Books > Business & Economics > Business & management > Office & workplace > General
Draws on the author's extensive career in professional services, as
well as interviews with nearly forty Asian-Australian partners in
Big 4 firms to bring life to the topics and themes of the book
Provides research-backed recommendations for aspiring cultural
leaders can take to accelerate their career progression, as well as
a roadmap of what companies should do to increase their leadership
cultural diversity Written in an accessible style for practitioners
and organisations, with end-of-chapter summaries and questions to
guide personal reflection and change Well-endorsed by academics
from NIODA and INSEAD, as well as business professionals from PWC
and King & Wood Mallesons
Surrounded by idiots at work? Fed up with a bad boss or lazy
colleagues? Thomas Erikson, author of the runaway international
bestseller Surrounded by Idiots, will help you handle them and get
things done, the right way Why is good leadership so rare? Everyone
has to manage up to some extent but frankly some bosses are worse
than others. If you're being driven crazy by a micro-manager,
frequently drown under your boss's unreasonable expectations or
struggle with being handed out responsibilities but no authority
international behavioural expert Thomas Erikson is here to help.
Drawing on the simple four-colour system that made Surrounded by
Idiots a global bestseller, Erikson shows how understanding your
boss's behavioural tendencies as well as your own will lead to a
more harmonious and productive workplace. He also sets out what
characterises an exemplary leader type and how you can adapt your
behaviour to model it. Because there are two sides to every coin,
Erikson also looks at employees themselves and why some colleagues
frequently underachieve and what you can do to change this. Written
with Erikson's signature humour and warmth, Surrounded by Bad
Bosses (and Lazy Employees) will help you deal with the most
hopeless managers and employees you can imagine - and keep you
entertained along the way.
How firms are structured, the management practices they develop, as
well as the way in which workers and managers interact can have
wider implications for both the performance of the firm and the
well-being of its workers. This volume contains ten original and
innovative articles that investigate aspects related to workplace
practices and productivity. Topics include the role of employee
voice in the workplace, the link between unions, innovation and
firms' investment, the relationship between job autonomy and
hierarchy, the impact of personnel policies on firm performance,
the consequences of incentives through discrete bonus compensation
schemes for learning on the job, the repercussions of firm
downsizing on worker's performance, the individual returns to
entrepreneurship, the impact of private tutoring on college
attendance, and the measurement of labor market transitions.
Buying a table tennis table will make your staff happier. Working
eight hours a day, five days a week, will result in the most
productivity. Paying higher salaries will always result in higher
motivation. But will it really? There are a staggering number of
myths, stereotypes and out-of-date rules that abound in the
workplace. This can make it feel impossible to truly know how to
get the most out of your career, your team and your company. In
Myths of Work, Ian MacRae take an entertaining and evidence-based
look at the most pervasive myths about our working lives, from the
serious to the ridiculous, to give you the insight you need to
become a better manager in the modern workplace. Fascinating real
life case studies from organizations around the world display the
myths (and how to overcome them) in practice. Myths of Work
combines business thinking with psychology to give you practical
insights, a lively writing style and a handy dip-in-and-out
structure to form your ultimate guide to becoming a better and
enlightened manager. About the Business Myths series... The
Business Myths series tackles the falsehoods that pervade the
business world. From leadership and management to social media and
the workplace, these accessible books overturn out-of-date
assumptions, skewer stereotypes and put oft-repeated slogans to the
myth-busting test. Both entertaining and rigorously researched,
these books will equip you with the insight and no-nonsense wisdom
you need to succeed.
This critical resource gives managers, HR, and anyone who may come
into contact with someone in trauma-including workplace violence,
harassment, assault, illness, addiction, fraud, bankruptcy, and
more-the tools they need to be prepared for what lies ahead. This
book is crucial for every manager or HR representative who
shouldn't just prepare to one day be faced with a report of a
traumatic experience at work, but plan on it. This five-step method
will help managers make survivors feel supported and understood.
The Empathetic Workplace guides supervisors of any level through an
understanding of how stories of trauma impact the brain of both the
survivor and the listener, as well as the tools to handle the
interaction appropriately, to help the listener, the organization,
and most importantly, the survivor. The easy-to-follow LASER method
outlined in these pages includes the following elements that all
managers should know and understand: Listen-Controlling your own
reaction, managing your body language, asking open-ended questions,
hearing what is not being said, and winding down the speaker when
the conversation becomes unproductive are essential elements in
being a good listener. Acknowledge-Once someone shares a difficult
personal story with you, it is important to acknowledge that gift.
Share-You can help the speaker regain some measure of control by
sharing information with him or her about what happened or what
happens next, your personal or organizational values, and what you
don't yet know but hope to learn. Empower-You can help the
traumatized person by providing him or her with resources that are
available to them through the company or outside groups. Return-The
final step is to ensure that the traumatized person has a way to
come back later when he or she cannot remember all that you said,
thinks of more questions, or wishes for updates. The LASER
technique can benefit all who are responsible for others, from
top-tier managers at Fortune 500 companies to Residence Advisors in
college dormitories.
Dyslexia is a condition that is widely misunderstood in the world of work. Adult Dyslexia: A Guide for the Workplace shows why small and large employers should be aware of European laws on anti-discrimination and dyslexia. It provides practical advice on how to identify dyslexics in the workplace, how to create the right environment for them to thrive and how organizations can make the transition from a framework that perceives dyslexia as a problem to one that perceives it as a solution. Throughout the book, real-life case studies illustrate the points being made and a number of invaluable practical resources are available including an appendix of useful organizations, an adult dyslexia screening check list and a seven-step procedure for counselling adult dyslexics. Gary Fitzgibbon and Brian O'Connor have varied and extensive experience of both advising organizations on adult dyslexia issues and providing assessment, counselling and training services to adult dyslexics. Their book is an essential resource for disability specialists, occupational psychologists, counsellors, HR managers, teachers/lecturers of adults and importantly, dyslexics and their families.
This edited collection surveys and analyses new forms and
expressions of conflict at work under capitalism. Using theoretical
and empirical approaches it chapters demonstrate that there is an
underlying historical continuity to current and new forms and
expressions of conflict at work and that there is also a path
dependency by country and culture. Although the strike is in
decline in many countries, it is not so in all and different means
of expressing and resolving collective grievances are used but not
always as substitutes to the strike weapon.
Seize the competitive edge, increase innovation, and do right by
people through building equity and diversity into your
organizational DNA Studies continuously prove that companies with
more diversity in their ranks are more innovative, serve expanded
marketplaces, and perform better financially; however, most
companies have yet to develop and implement effective diversity,
equity, and inclusion initiatives-and pressure to succeed is
rapidly increasing. All Are Welcome takes you beyond the mere
practice of hiring a diversity of staff to make inclusion part of
the equation, too. The author argues that a strong practice of
inclusion is necessary to keep employee retention up, make
diversity efforts stick, and cultivate an organization that
outperforms its peers. All Are Welcome covers: Why Diversity,
Equity and Inclusion Matters Understanding the Problem: Hiring -
Retention = Zero Progress Focusing on Inclusion and Equity A
Framework for Change Increasing Workforce Diversity: Hiring and
Development Building an Inclusive Workplace: Culture and
Accessibility Serving a Diverse Marketplace's Needs: Product,
Customers and Marketing Supporting our Communities: Social Impact
and Legislative Advocacy Conditions for Success: Courage,
Accountability, Respect, and Empowerment The Future of Work and the
Role of DEI Pressure to make equity, diversity, and inclusion an
organizational priority-on par with the pursuit of profits and
growth-is greater today than ever. All Are Welcome provides the
knowledge, insights, and tools you need to make diversity, equity,
and inclusion an integral part of your organizational strategy.
The workplace is not immune to the problems, pressures, and
challenges presented by experiences of loss and trauma and the
grief reactions they produce. This clearly written, well-crafted
book offers important insights and understanding to help us
appreciate the difficulties involved and prepare ourselves for
dealing with such demanding situations when they arise. People's
experiences of loss and trauma are, of course, not left at the
factory gate or the office door. Nor are loss and traumatic events
absent from the workplace itself. Loss, grief, and trauma are very
much a part of life - and that includes working life. Executives,
managers, human resource professionals, and employee assistance
staff need to have at least a basic understanding of how loss,
grief, and trauma affect people in the workplace. This book
provides that foundation of understanding and offers guidance on
how to find out more about these vitally important workplace
issues.The text provides a valuable blend of theory and practice
that will be of interest to those involved in management, human
resources, and organizational studies as well as those interested
in the social scientific study of loss, grief, and trauma - and, of
course, to those involved in the helping professions. It is
essential reading for anyone concerned with making the workplace a
more humane and effective environment, or anyone wishing to develop
an understanding of the complexities of loss, grief, and trauma in
our lives.
"Ford's overlap of past and present, narrative and commentary is
masterful, and makes this volume all the more valuable to those
readers wise enough to allow the past to inform the future. Of
Blood and Sweat is a myth-busting work of genius that will stand as
the last word on this vital subject for a long time to
come."-Elizabeth Dowling Taylor, New York Times bestselling author
of A Slave in the White House and The Original Black Elite In this,
provocative, timely, and painstakingly researched book, the
award-winning author of Think Black tells the story of how Black
labor helped to create and sustain the wealth of the white one
percent throughout American history. Clyde W. Ford uses the lives
of individual Black men and women as a lens to explore the role
they have played in creating American institutions of power and
wealth-in agriculture, politics, jurisprudence, law enforcement,
culture, medicine, financial services, and many other fields-while
not being allowed to fully participate or share in the rewards.
Today, activists have taken the struggle for racial equity and
justice to the streets. Of Blood and Sweat goes back through time
to excavate the roots of this struggle, from pre-colonial Africa
through post-Civil War America. As Ford reveals, in tracing the
history of almost any major American institution of power and
wealth you'll find it was created by Black Americans, or created to
control them. Painstakingly researched and documented, Of Blood and
Sweat is a compelling look at the past that holds broad
implications for present-day calls for racial equity, racial
justice, and the abolishment of systemic racism, and offers
invaluable insight into our understanding of Black history and the
story of America.
This book explores and progresses the concept of negotiation as a
means of describing and explaining individuals' learning in work.
It challenges the undertheorised and generic use of the concept in
contemporary work-learning research where the concept of
negotiation is most often deployed as a taken for granted synonym
for interaction, co-participation and collaboration and, hence,
used to unproblematically account for workers' learning as
engagement in social activity. Through a focus on workers' personal
practice and based on extensive longitudinal empirical research,
the book advances a conceptual framework, The Three Dimensions of
Negotiation, to propose a more rigorous and work-learning specific
understanding of the concept of negotiation. This framework enables
workers' personal work practices and their contributions to the
personal, organisational and occupational changes that evidence
learning to be viewed as negotiations enacted and managed, within
contexts that are in turn sets of premediate and concurrent
negotiations that frame the transformations on and from which
on-going negotiations of learning and practice ensue. The book does
not seek to supplant understandings of the rich and valuable
concept of negotiation. Rather, it seeks to develop and promote a
more explicit use of the concept as a socio-personal learning
concept at the same time as it opens alternative perspectives on
its deployment as a metaphor for individual's learning in work.
This guide will prove an indispensible tool for conceptualizing,
developing and monitoring training methods in today's automated
office. It provides a detailed discussion of the evolution of
automated office systems and examines the various training
techniques in use today. Special attention is given to managing
human resources in the training process and to problems involved in
teaching people to use highly technical and complex equipment
effectively. Such topics as utilizing equipment fully, the use of
outside specialists and consultants, conducting training needs
analysis, cost-benefit analysis, keeping up with new technology,
and tackling user resistance are covered. A highly detailed table
of contents, glossary and general subject index facilitate quick,
easy reference.
Reinvent your organization for the hybrid age. Hybrid work is here
to stay-but what will it look like at your company? If your
organization is holding on to inflexible, pre-pandemic policies
about where-and when-your people work, it may be risking a mass
exodus of talent. Designing a hybrid workplace that furthers your
business goals while staying true to your culture requires
balancing experimentation with rigorous planning. Hybrid Workplace:
The Insights You Need from Harvard Business Review will help you
adopt the best technological, cultural, and new management
practices to seize the benefits and avoid the pitfalls of the
hybrid age. Business is changing. Will you adapt or be left behind?
Get up to speed and deepen your understanding of the topics that
are shaping your company's future with the Insights You Need from
Harvard Business Review series. Featuring HBR's smartest thinking
on fast-moving issues-blockchain, cybersecurity, AI, and more-each
book provides the foundational introduction and practical case
studies your organization needs to compete today and collects the
best research, interviews, and analysis to get it ready for
tomorrow. You can't afford to ignore how these issues will
transform the landscape of business and society. The Insights You
Need series will help you grasp these critical ideas-and prepare
you and your company for the future.
The way we value and manage time at work is broken. Businesses are
squandering time when making decisions, delivering work and
managing people. Employees are rewarded for 24/7 availability,
speed of response and hours worked. The results are clear: low
productivity; high stress and burnout; falling retention; and
stalling diversity. The Future of Time reveals how 're-working'
time - transforming organizations by adopting positive time
practices - can help you build a more diverse, engaged and
productive workforce. Diagnostics to quickly assess the 'time
defects' damaging your business Compelling evidence, case studies
and strategies to 're-work' time successfully Timelines and tools
to bring about fast, effective change. Helen Beedham, MA Cantab,
speaks, consults and leads research on how to create more
inclusive, productive workplaces where everyone can flourish. For
the past 25 years, as management consultant then chair of a
City-wide professional network, she has led change programmes for
FTSE 100 businesses and regularly brought together Heads of HR,
Diversity, Inclusion and Wellbeing to exchange market-leading
practices.
Essential reading for building owners, facilities managers,
architects and surveyors, this book will also prove useful on
business management and facilities management courses, and for
those studying architecture, surveying and real estate management.
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