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Books > Business & Economics > Business & management > Office & workplace > General

Comparative Employment Relations in the Global Economy (Hardcover, 2nd edition): Carola Frege, John Kelly Comparative Employment Relations in the Global Economy (Hardcover, 2nd edition)
Carola Frege, John Kelly
R3,965 Discovery Miles 39 650 Ships in 12 - 17 working days

Employment Relations is widely taught in business schools around the world. However, an increasing emphasis is being placed on the comparative and international dimensions of the relationships between employers and workers. It is becoming crucial to consider today's work and employment issues alongside the dynamics between global financial and product markets, global production chains, national and international employment actors and institutions, and the ways in which these relationships play out in different national contexts. Comparative Employment Relations in the Global Economy addresses this need by presenting a cross-section of country studies - including the UK, Germany, USA, Brazil, India, Russia, China and South Africa - alongside integrative thematic chapters covering essential topics such as theoretical approaches, collective representation and employment regulation. This second edition benefits from: Careful updates to theory and real-life developments Fuller treatment of topics such as labour migration, gender and discrimination, global value chains and corporate governance A more logical ordering of chapters, with globalization issues appearing earlier This textbook is the perfect resource for students on advanced undergraduate and postgraduate comparative and international programmes across areas such as employment relations, industrial relations, human resource management, political economy, labour politics, industrial and economic sociology, regulation and social policy.

Assertiveness At Work (Paperback, 3rd edition): Ken Back, Kate Back Assertiveness At Work (Paperback, 3rd edition)
Ken Back, Kate Back
R1,641 Discovery Miles 16 410 Ships in 12 - 17 working days

Assertiveness at Work tackles the realities of modern business life the uncomfortable situations that can arise with flatter structures, tough workloads, demanding hours, and the need to exert influence across traditional boundaries. In these situations, successful people need assertiveness in order to achieve their goals.Whether you are a line manager, project leader, specialist, or key member of a team, this book gives practical guidance for developing your own natural assertiveness to benefit both yourself and your organisation.About the AuthorsKen and Kate Back have specialised in assertiveness training for more than twenty years. In this practical book, Ken and Kate have brought together their experiences in training thousands of people to be more assertive at work. In addition to books, they have written many articles, advised on and produced videos and appeared on television programmes about assertiveness. They have made a significant contribution to the development and spread of assertiveness training both in the UK and overseas.Ken and Kate can be contacted via their website kenandkateback.com.

Have I Got Dirt For You - Using Office Gossip to Your Advantage (Paperback): Dominique Darmon Have I Got Dirt For You - Using Office Gossip to Your Advantage (Paperback)
Dominique Darmon; Contributions by Laurens Molegraaf
R965 Discovery Miles 9 650 Ships in 12 - 17 working days

Even though office gossip is generally frowned upon, many studies show that gossip in organizations is not only inevitable, but can even be a positive communication tool. However, by gossiping in the wrong way, employees can easily lose the trust of their colleagues and be perceived negatively very quickly. Research shows that people who claim to never gossip tend to be considered as socially inept, but those that are constantly gabbing at the coffee machine are quickly seen as untrustworthy. There is an optimal amount of time one should gossip - somewhere in the middle - which we call the sweet spot of gossip. However, it's not only the amount of time one spends gossiping that will make or break an employee or manager. Other factors such as credibility, what we gossip about, whom we gossip with, culture, and place, all play an equally crucial role in the art of gossiping successfully at work. Finding the right balance for all of these factors is of the essence.

Liar's Paradise - The Seven Degrees of Corporate Deceit (Hardcover): Graham Edmonds Liar's Paradise - The Seven Degrees of Corporate Deceit (Hardcover)
Graham Edmonds
R314 R260 Discovery Miles 2 600 Save R54 (17%) Ships in 12 - 17 working days

We're now within the golden age of bullshit and whether we like it or not, we are being constantly bombarded with lies, fakery, and spin. This is especially true of the workplace. By using humor as well as test cases like Enron, this book exposes the techniques used by liars and shows how damaging they are to business. Find out about the various degrees of deceit, how to spot a liar, and how lying is used at every level at work. If you think your company is fraud-free, then you'll be one of the 80 percent of companies who believe that's the case. The only problem is that in a recent study, some 45 percent of companies found cases of fraud within their own staff. There's a bullshitter sitting near you now . . .

The Ministry of Common Sense - How to Eliminate Bureaucratic Red Tape, Bad Excuses, and Corporate Bs (Hardcover): Martin... The Ministry of Common Sense - How to Eliminate Bureaucratic Red Tape, Bad Excuses, and Corporate Bs (Hardcover)
Martin Lindstrom; Foreword by Marshall Goldsmith; Read by Robert Fass
R719 R541 Discovery Miles 5 410 Save R178 (25%) Ships in 10 - 15 working days
On Being At Work - The Social Construction of the Employee (Hardcover, New): Nancy Harding On Being At Work - The Social Construction of the Employee (Hardcover, New)
Nancy Harding
R3,494 R1,189 Discovery Miles 11 890 Save R2,305 (66%) Ships in 12 - 17 working days

Inspired by the work of the philosopher Judith Butler, influenced by Marx's theory of alienation and intrigued by theories of death, this book develops an anti-methodological approach to studying working lives. Distinctions are drawn between labour (the tasks we do in our jobs) and work (self-making activities that are carried out at the workplace): between the less than human, zombie-like laborer and the working human self. Nancy Harding argues that the experience of being at work is one in which the insistence on practising one's humanity always provides a counter-point to organisational demands.

Rebel Talent - Why It Pays to Break the Rules at Work and in Life (Hardcover): Francesca Gino Rebel Talent - Why It Pays to Break the Rules at Work and in Life (Hardcover)
Francesca Gino 1
R761 R579 Discovery Miles 5 790 Save R182 (24%) Ships in 10 - 15 working days
The Minority Experience - Navigating Emotional and Organizational Realities (Paperback): Adrian Pei The Minority Experience - Navigating Emotional and Organizational Realities (Paperback)
Adrian Pei
R423 R345 Discovery Miles 3 450 Save R78 (18%) Ships in 12 - 17 working days

It's hard to be in the minority. If you're the only person from your ethnic or cultural background in your organization or team, you probably know what it's like to be misunderstood or marginalized. You might find yourself inadvertently overlooked or actively silenced. Even when a work environment is not blatantly racist or hostile, people of color often struggle to thrive-and may end up leaving the organization. Being a minority is not just about numbers. It's about understanding pain, power, and the impact of the past. Organizational consultant Adrian Pei describes key challenges ethnic minorities face in majority-culture organizations. He unpacks how historical forces shape contemporary realities, and what both minority and majority cultures need to know in order to work together fruitfully. If you're a cultural minority working in a majority culture organization, or if you're a majority culture supervisor of people from other backgrounds, learn the dynamics at work. And be encouraged that you can help make things better so that all can flourish.

The Customer-Driven Culture: A Microsoft Story - Six Proven Strategies to Hack your Culture and Develop a Learning Focused... The Customer-Driven Culture: A Microsoft Story - Six Proven Strategies to Hack your Culture and Develop a Learning Focused Organization (Paperback)
Travis Lowdermilk, Monty Hammontree
R850 Discovery Miles 8 500 Ships in 12 - 17 working days

If you're striving to make products and services that your customers will love, then you'll need a customer-driven organization. As companies transform their businesses to meet the demands of the digital age, they find themselves grappling with uniquely human challenges. Organizational knowledge becomes siloed, employees move to safeguard their expertise, and customer data creates polarization and infighting between teams. All of these challenges widen the distance between the people who make your products and the customers who use them. To meet today's challenges, companies need to do more than build processes for customer-driven products. They need to create a customer-driven culture. With the help of his friend and mentor Monty Hammontree, Travis Lowdermilk takes readers through the cultural transformation of the Developer Division at Microsoft. This book shows readers how to "hack" their culture and reduce the distance between them and their customers' needs. It's a uniquely personal story that's told amidst a cultural revolution at one of the largest software companies in the world. This story acts as your guide. You'll learn how to: Establish a Common Language: Help employees change their thinking and actions Build Bridges, Not Walls: Treat product building as a team sport Encourage Learning Versus Knowing: Help your team understand their customers Build Leaders That Build Your Culture: Showcase star employees to inspire others Meet Teams Where They Are: Make it easy for teams to to adopt vital behavior changes Make Data Relatable: Move beyond numbers and focus on empathizing with customers

Applied Concept Mapping - Capturing, Analyzing, and Organizing Knowledge (Hardcover, New): Brian Moon, Robert R. Hoffman,... Applied Concept Mapping - Capturing, Analyzing, and Organizing Knowledge (Hardcover, New)
Brian Moon, Robert R. Hoffman, Joseph Novak, Alberto Canas
R2,180 Discovery Miles 21 800 Ships in 12 - 17 working days

The expanding application of Concept Mapping includes its role in knowledge elicitation, institutional memory preservation, and ideation. With the advent of the CmapTools knowledge modeling software kit, Concept Mapping is being applied with increased frequency and success to address a variety of problems in the workplace. Supported by business application case studies, Applied Concept Mapping: Capturing, Analyzing, and Organizing Knowledge offers an accessible introduction to the theory, methods, and application of Concept Mapping in business and government. The case studies illustrate applications across a range of industries--including engineering, product development, defense, and healthcare. The authors provide access to a free download of CmapTools, courtesy of the Institute for Human and Machine Cognition, to enable readers to create and share their own Concept Maps. Offering examples from the United States, Canada, Australia, Spain, Brazil, Scotland, and The Netherlands, they highlight a global perspective of this dynamic tool. The text is organized into three sections: 1. Practitioners' Views--supplies narratives, guidance, and reviews of applications from career Concept Mappers 2. Recent Case Studies and Results--presents in-depth examinations of specific applications and their results 3. Pushing the Boundaries--explores what's possible and where the boundary conditions lie Applied Concept Mapping facilitates the fundamental understanding needed to harness the power of Concept Mapping to develop viable solutions to a virtually unlimited number of real-world problems.

Delinquent - Inside America's Debt Machine (Hardcover): Elena Botella Delinquent - Inside America's Debt Machine (Hardcover)
Elena Botella
R613 Discovery Miles 6 130 Ships in 12 - 17 working days

Publisher's Weekly Top 10 Fall Release in Business and Economics A consumer credit industry insider-turned-outsider explains how banks lure Americans deep into debt, and how to break the cycle. Delinquent takes readers on a journey from Capital One's headquarters to street corners in Detroit, kitchen tables in Sacramento, and other places where debt affects people's everyday lives. Uncovering the true costs of consumer credit to American families in addition to the benefits, investigative journalist Elena Botella-formerly an industry insider who helped set credit policy at Capital One-reveals the underhanded and often predatory ways that banks induce American borrowers into debt they can't pay back. Combining Botella's insights from the banking industry, quantitative data, and research findings as well as personal stories from interviews with indebted families around the country, Delinquent provides a relatable and humane entry into understanding debt. Botella exposes the ways that bank marketing, product design, and customer management strategies exploit our common weaknesses and fantasies in how we think about money, and she also demonstrates why competition between banks has failed to make life better for Americans in debt. Delinquent asks: How can we make credit available to those who need it, responsibly and without causing harm? Looking to the future, Botella presents a thorough and incisive plan for reckoning with and reforming the industry.

The Open Organization - Igniting Passion and Performance (Hardcover): Jim Whitehurst The Open Organization - Igniting Passion and Performance (Hardcover)
Jim Whitehurst; Foreword by Gary Hamel
R670 R579 Discovery Miles 5 790 Save R91 (14%) Ships in 12 - 17 working days

TODAY'S LEADERS KNOW THAT SPEED and agility are the keys to any company's success, and yet many are frustrated that their organizations can't move fast enough to stay competitive. The typical chain of command is too slow; internal resources are too limited; people are already executing beyond normal expectations. As the pace accelerates, how do you inspire people's energy and creativity? How do you collaborate with customers, vendors, and partners to keep your organization on the cutting edge? What kind of organization matches the speed and complexity that businesses must master--and how do you build that organization? Jim Whitehurst, CEO of Red Hat, one of the world's most revolutionary companies, shows how open principles of management--based on transparency, participation, and community--reinvent the organization for the fast-paced connected era. Whitehurst gives readers an insider's look into how an open and innovative organizational model works. He shows how to leverage it to build community, respond quickly to opportunities, harness resources and talent both inside and outside the organization, and inspire, motivate, and empower people at all levels to act with accountability. The Open Organization is a must-read for leaders struggling to adapt their management practices to the values of the digital and social age. Brimming with Whitehurst's personal stories and candid advice for leading an open organization, as well as with instructive examples from employees and managers at Red Hat and companies such as Google, The Body Shop, and Whole Foods, this book provides the blueprint for reinventing your organization.

Implementing Electronic Document and Record Management Systems (Hardcover): Azad Adam Implementing Electronic Document and Record Management Systems (Hardcover)
Azad Adam
R3,330 Discovery Miles 33 300 Ships in 12 - 17 working days

The global shift toward delivering services online requires organizations to evolve from using traditional paper files and storage to more modern electronic methods. There has however been very little information on just how to navigate this change-until now. Implementing Electronic Document and Record Management Systems explains how to efficiently store and access electronic documents and records in a manner that allows quick and efficient access to information so an organization may meet the needs of its clients. The book addresses a host of issues related to electronic document and records management systems (EDRMS). From starting the project to systems administration, it details every aspect in relation to implementation and management processes. The text also explains managing cultural changes and business process re-engineering that organizations undergo as they switch from paper-based records to electronic documents. It offers case studies that examine how various organizations across the globe have implemented EDRMS. While the task of creating and employing an EDRMS may seem daunting at best, Implementing Electronic Document and Record Management Systems is the resource that can provide you with the direction and guidance you need to make the transition as seamless as possible.

El libro de los negocios (Spanish, Hardcover): Dk El libro de los negocios (Spanish, Hardcover)
Dk
R883 R762 Discovery Miles 7 620 Save R121 (14%) Ships in 10 - 15 working days
Taking Positions in the Organization (Paperback): David Campbell, Marianne Groenbeck Taking Positions in the Organization (Paperback)
David Campbell, Marianne Groenbeck
R1,168 Discovery Miles 11 680 Ships in 12 - 17 working days

This volume provides a positive and productive model for helping people move out of static positions or difficult relationships in the workplace. Informed by systemic thinking and social constructionism, the authors discuss how it is possible to create realities through dialogue and to enable greater opportunities for the employee, manager and consultant alike. Taking Positions in the Organization uses a model of semantic polarities to create simple solutions to complex problems in a format that will inform and enthuse all its readers.Written by a well-established clinical psychologist, who works as a trainer and clinician for the National Health Service at the Tavistock Clinic in London, and also as a freelance consultant to teams and small organizations, and by an organizational consultant with a background in family therapy and management.

I'm Not Yelling - A Black Woman's Guide to Navigating the Workplace (Women in Business, Successful Business Woman,... I'm Not Yelling - A Black Woman's Guide to Navigating the Workplace (Women in Business, Successful Business Woman, Image & Etiquette) (Paperback)
Elizabeth Leiba
R488 R402 Discovery Miles 4 020 Save R86 (18%) Ships in 10 - 15 working days

The Perfect Guide for Successful Business Women#1 New Release in Business Mentoring, Women in Business, and Coaching and Workplace Culture I'm Not Yelling is part strategy for savvy black business women navigating a predominantly white corporate America and part vessel empowering black women to find their voices in toxic work environments and be successful business women. Statistical and anecdotal evidence guide the way. Explore the data and hear the accounts of Black women in business who face, work through, and rise above workplace discrimination. Finding your voice as women entrepreneurs. Successful business women use their voice to become strong Black leaders who instill positive change in the workplace culture. Inside I'm Not Yelling, you'll find: Evidence to support the experiences of racial inequity and discrimination at work for Black business women. A narrative study of possible pitfalls, such as microaggressions, lack of mentoring, and pay inequity, their impact which will be explored to provide context to the misogynoir Black female entrepreneurs experience. Strategies and recommendations to give successful business women a framework for racial trauma healing, emotional support, and business success. If you enjoy business coaching books for successful business women like We Should All Be Millionaires, The Memo, Right Within, or Your Next Level Life, then you'll love I'm Not Yelling, a work guide for women.

Jillian (Paperback, Unabridged Edition): Halle Butler Jillian (Paperback, Unabridged Edition)
Halle Butler 1
R250 R131 Discovery Miles 1 310 Save R119 (48%) Ships in 3 - 5 working days

Twenty-four-year-old Megan may have her whole life ahead of her, but it already feels like a dead end, thanks to her dreadful job as a gastroenterologist's receptionist and her heart-clogging resentment of the success and happiness of everyone around her. But no one stokes Megan's bitterness quite like her coworker, Jillian, a grotesquely optimistic, thirty-five-year-old single mother whose chirpy positivity obscures her mounting struggles. Megan and Jillian's lives become increasingly precarious as their faulty coping mechanisms--denial, self-help books, alcohol, religion, prescription painkillers, obsessive criticism, alienated boyfriends, and, in Jillian's case, the misguided purchase of a dog--send them spiraling toward their downfalls. Wickedly authentic and brutally funny, Jillian is a subversive portrait of two women trapped in cycles of self-delusion and self-destruction, each more like the other than they would care to admit.

Begin With WE - 10 Principles for Building and Sustaining a Culture of Excellence (Hardcover): Kyle McDowell Begin With WE - 10 Principles for Building and Sustaining a Culture of Excellence (Hardcover)
Kyle McDowell
R808 R681 Discovery Miles 6 810 Save R127 (16%) Ships in 10 - 15 working days
Facilities Management - Innovation and Performance (Paperback): Keith Alexander, Brian Atkin, Jan Broechner, Tore Haugen Facilities Management - Innovation and Performance (Paperback)
Keith Alexander, Brian Atkin, Jan Broechner, Tore Haugen
R1,462 Discovery Miles 14 620 Ships in 12 - 17 working days

Facilities Management sets out a new framework for the discipline of facilities management which challenges many of the norms and which sets out new methods for optimising the performance of a business. Successful facilities managers need a range of skills and need to be able to devise a range of innovative strategies for the future of the organisations in which they work.
This new book follows on directly from Keith Alexander's ground-breaking textbook Facilities Management and focuses on four new themes which have been identified as keys to the new strategy: organisational change and learning, innovation, performance and the knowledge workplace.

Adult Dyslexia - A Guide for the Workplace (Hardcover): G Fitzgibbon Adult Dyslexia - A Guide for the Workplace (Hardcover)
G Fitzgibbon
R4,260 Discovery Miles 42 600 Ships in 12 - 17 working days

Dyslexia is a condition that is widely misunderstood in the world of work.

Adult Dyslexia: A Guide for the Workplace shows why small and large employers should be aware of European laws on anti-discrimination and dyslexia. It provides practical advice on how to identify dyslexics in the workplace, how to create the right environment for them to thrive and how organizations can make the transition from a framework that perceives dyslexia as a problem to one that perceives it as a solution.

Throughout the book, real-life case studies illustrate the points being made and a number of invaluable practical resources are available including an appendix of useful organizations, an adult dyslexia screening check list and a seven-step procedure for counselling adult dyslexics.

Gary Fitzgibbon and Brian O'Connor have varied and extensive experience of both advising organizations on adult dyslexia issues and providing assessment, counselling and training services to adult dyslexics. Their book is an essential resource for disability specialists, occupational psychologists, counsellors, HR managers, teachers/lecturers of adults and importantly, dyslexics and their families.

HBR's 10 Must Reads on Managing Yourself 2-Volume Collection (Mixed media product): Harvard Business Review HBR's 10 Must Reads on Managing Yourself 2-Volume Collection (Mixed media product)
Harvard Business Review
R852 Discovery Miles 8 520 Ships in 12 - 17 working days

If you read nothing else on managing yourself, read these definitive articles from Harvard Business Review. You have the power to position yourself for success, cut your own career path, develop your skills, and shape the life you'll live. HBR's 10 Must Reads on Managing Yourself 2-Volume Collection provides enduring ideas and practical advice to help you stay engaged, be productive, and continue to grow throughout your working life. Bringing together HBR's 10 Must Reads on Managing Yourself and HBR's 10 Must Reads on Managing Yourself, Vol. 2, this collection includes twenty articles selected by HBR's editors and features the indispensable article "How Will You Measure Your Life?" by Clayton M. Christensen. From timeless classics to the latest game-changing ideas from thought leaders Peter F. Drucker, Daisy Dowling, Daniel Goleman, and Jennifer Petriglieri, and more, HBR's 10 Must Reads on Managing Yourself 2-Volume Collection will inspire you to: Identify areas for personal growth Consider your strengths, work preferences, values, and contributions Build your skills and stay relevant Develop learning agility Balance work, home, community, and self Replenish your physical and mental energy Rebound from tough times Prepare for your next opportunity Stay engaged throughout your 50+-year work life HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever-changing business environment.

Office Lean - Understanding and Implementing Flow in a Professional and Administrative Environment (Paperback): Ken Eakin Office Lean - Understanding and Implementing Flow in a Professional and Administrative Environment (Paperback)
Ken Eakin
R1,039 Discovery Miles 10 390 Ships in 12 - 17 working days

Struggling to apply Lean effectively in your office environment? Office Lean is a book for anyone who wants to apply Lean better in contexts where the work is both intangible and complex. it explains in simple terms, what Lean is -- and what Lean isn't -- enabling office professionals to understand how it can be successfully applied to their complex office-based work environments. Contrary to popular opinion, Lean is not only for mass manufacturing or healthcare. It applies just as much to the digital world of "knowledge work" industries such as banking and financial services, software development, and government. But the fundamental concepts, straight from the factory floor, need a fair amount of translation to be effectively applied in cube farms. Overturning the common perception that Lean is about imposing rigid rules, or simply eliminating waste in the name of "efficiency", Eakin presents Lean as a dynamic, flexible, people-centric philosophy that delivers outstanding business results by improving employee engagement and customer experience. Office Lean helps Lean practitioners (leaders/managers and coaches/consultants) working in professional office environments access the amazing, transformative results Lean can bring to their specific domains. It combines clear explanations of the core concepts of the Lean philosophy with relevant, practical examples from the fields of accounting, finance, insurance, IT and government.

Check-In - The Search for Meaning and Purpose in Business (Paperback): Jochanan Eynikel Check-In - The Search for Meaning and Purpose in Business (Paperback)
Jochanan Eynikel
R460 Discovery Miles 4 600 Ships in 12 - 17 working days

All of us - employers, employees and consumers - yearn for purpose in our lives and our work. The key question this book addresses is how companies can support and promote purposefulness in the workplace. With methodical precision, the author explores a new vision for purposeful work, which hinges on a check-in of the what, the who, and the why of organisations. Based on extensive research, this book offers a number of building blocks that can help companies to maximize their purposeful capital. "This book provides a clear and robust vision of purposeful work, which I support 200%. Good job!" Wouter Torfs CEO Torfs Shoes, 10 times Best Employer in Belgium and Best Employer in Europe 2019. "A philosophical perspective on purpose in work and organisations. Thorough and well substantiated." Hans Bourlon CEO Studio 100. "Check-In shows how purpose can also be personal." Hilde van de Velde Chief Purpose Officer, Deloitte Belgium

Facilities Management and the Business of Space (Hardcover): Wes McGregor Facilities Management and the Business of Space (Hardcover)
Wes McGregor
R2,311 Discovery Miles 23 110 Ships in 12 - 17 working days

Essential reading for building owners, facilities managers, architects and surveyors, this book will also prove useful on business management and facilities management courses, and for those studying architecture, surveying and real estate management.

The Time Trap - The Classic Book on Time Management (Paperback, Fourth Edition): Alec MacKenzie, Pat Nickerson The Time Trap - The Classic Book on Time Management (Paperback, Fourth Edition)
Alec MacKenzie, Pat Nickerson
R500 R376 Discovery Miles 3 760 Save R124 (25%) Ships in 12 - 17 working days

The Time Trap has shown countless readers how to squeeze the optimal efficiency--and satisfaction--out of their work day. This much-needed guide provides the quick solutions you need be more effective with your time and avoid and escape the so-called "time savers" that don't really work. Backed by decades of research with businesspeople around the world, authors Pat Nickerson and Alec Mackenzie explain how to: set realistic goals and make commitments they can keep; juggle multiple demands; estimate time needed on new tasks; pinpoint and combat the most tenacious time wasters; protect priorities; and upgrade personal productivity for professional success. Plus, the fourth edition has been extensively revised to include technology-based solutions to the challenges and opportunities we all face in the virtual world. Filled with smart tactics, revealing interviews, and handy time management tools, The Time Trap is your go-to resource for leveraging twenty-first century opportunities and overcoming challenges to maximizing your work time.

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