Draws on the author's extensive career in professional services, as well as interviews with nearly forty Asian-Australian partners in Big 4 firms to bring life to the topics and themes of the book Provides research-backed recommendations for aspiring cultural leaders can take to accelerate their career progression, as well as a roadmap of what companies should do to increase their leadership cultural diversity Written in an accessible style for practitioners and organisations, with end-of-chapter summaries and questions to guide personal reflection and change Well-endorsed by academics from NIODA and INSEAD, as well as business professionals from PWC and King & Wood Mallesons

Surrounded by idiots at work? Fed up with a bad boss or lazy colleagues? Thomas Erikson, author of the runaway international bestseller Surrounded by Idiots, will help you handle them and get things done, the right way Why is good leadership so rare? Everyone has to manage up to some extent but frankly some bosses are worse than others. If you're being driven crazy by a micro-manager, frequently drown under your boss's unreasonable expectations or struggle with being handed out responsibilities but no authority international behavioural expert Thomas Erikson is here to help. Drawing on the simple four-colour system that made Surrounded by Idiots a global bestseller, Erikson shows how understanding your boss's behavioural tendencies as well as your own will lead to a more harmonious and productive workplace. He also sets out what characterises an exemplary leader type and how you can adapt your behaviour to model it. Because there are two sides to every coin, Erikson also looks at employees themselves and why some colleagues frequently underachieve and what you can do to change this. Written with Erikson's signature humour and warmth, Surrounded by Bad Bosses (and Lazy Employees) will help you deal with the most hopeless managers and employees you can imagine - and keep you entertained along the way.

How firms are structured, the management practices they develop, as well as the way in which workers and managers interact can have wider implications for both the performance of the firm and the well-being of its workers. This volume contains ten original and innovative articles that investigate aspects related to workplace practices and productivity. Topics include the role of employee voice in the workplace, the link between unions, innovation and firms' investment, the relationship between job autonomy and hierarchy, the impact of personnel policies on firm performance, the consequences of incentives through discrete bonus compensation schemes for learning on the job, the repercussions of firm downsizing on worker's performance, the individual returns to entrepreneurship, the impact of private tutoring on college attendance, and the measurement of labor market transitions.

Buying a table tennis table will make your staff happier. Working eight hours a day, five days a week, will result in the most productivity. Paying higher salaries will always result in higher motivation. But will it really? There are a staggering number of myths, stereotypes and out-of-date rules that abound in the workplace. This can make it feel impossible to truly know how to get the most out of your career, your team and your company. In Myths of Work, Ian MacRae take an entertaining and evidence-based look at the most pervasive myths about our working lives, from the serious to the ridiculous, to give you the insight you need to become a better manager in the modern workplace. Fascinating real life case studies from organizations around the world display the myths (and how to overcome them) in practice. Myths of Work combines business thinking with psychology to give you practical insights, a lively writing style and a handy dip-in-and-out structure to form your ultimate guide to becoming a better and enlightened manager. About the Business Myths series... The Business Myths series tackles the falsehoods that pervade the business world. From leadership and management to social media and the workplace, these accessible books overturn out-of-date assumptions, skewer stereotypes and put oft-repeated slogans to the myth-busting test. Both entertaining and rigorously researched, these books will equip you with the insight and no-nonsense wisdom you need to succeed.

This critical resource gives managers, HR, and anyone who may come into contact with someone in trauma-including workplace violence, harassment, assault, illness, addiction, fraud, bankruptcy, and more-the tools they need to be prepared for what lies ahead. This book is crucial for every manager or HR representative who shouldn't just prepare to one day be faced with a report of a traumatic experience at work, but plan on it. This five-step method will help managers make survivors feel supported and understood. The Empathetic Workplace guides supervisors of any level through an understanding of how stories of trauma impact the brain of both the survivor and the listener, as well as the tools to handle the interaction appropriately, to help the listener, the organization, and most importantly, the survivor. The easy-to-follow LASER method outlined in these pages includes the following elements that all managers should know and understand: Listen-Controlling your own reaction, managing your body language, asking open-ended questions, hearing what is not being said, and winding down the speaker when the conversation becomes unproductive are essential elements in being a good listener. Acknowledge-Once someone shares a difficult personal story with you, it is important to acknowledge that gift. Share-You can help the speaker regain some measure of control by sharing information with him or her about what happened or what happens next, your personal or organizational values, and what you don't yet know but hope to learn. Empower-You can help the traumatized person by providing him or her with resources that are available to them through the company or outside groups. Return-The final step is to ensure that the traumatized person has a way to come back later when he or she cannot remember all that you said, thinks of more questions, or wishes for updates. The LASER technique can benefit all who are responsible for others, from top-tier managers at Fortune 500 companies to Residence Advisors in college dormitories.

Dyslexia is a condition that is widely misunderstood in the world of work.

Adult Dyslexia: A Guide for the Workplace shows why small and large employers should be aware of European laws on anti-discrimination and dyslexia. It provides practical advice on how to identify dyslexics in the workplace, how to create the right environment for them to thrive and how organizations can make the transition from a framework that perceives dyslexia as a problem to one that perceives it as a solution.

Throughout the book, real-life case studies illustrate the points being made and a number of invaluable practical resources are available including an appendix of useful organizations, an adult dyslexia screening check list and a seven-step procedure for counselling adult dyslexics.

Gary Fitzgibbon and Brian O'Connor have varied and extensive experience of both advising organizations on adult dyslexia issues and providing assessment, counselling and training services to adult dyslexics. Their book is an essential resource for disability specialists, occupational psychologists, counsellors, HR managers, teachers/lecturers of adults and importantly, dyslexics and their families.

This edited collection surveys and analyses new forms and expressions of conflict at work under capitalism. Using theoretical and empirical approaches it chapters demonstrate that there is an underlying historical continuity to current and new forms and expressions of conflict at work and that there is also a path dependency by country and culture. Although the strike is in decline in many countries, it is not so in all and different means of expressing and resolving collective grievances are used but not always as substitutes to the strike weapon.

Seize the competitive edge, increase innovation, and do right by people through building equity and diversity into your organizational DNA Studies continuously prove that companies with more diversity in their ranks are more innovative, serve expanded marketplaces, and perform better financially; however, most companies have yet to develop and implement effective diversity, equity, and inclusion initiatives-and pressure to succeed is rapidly increasing. All Are Welcome takes you beyond the mere practice of hiring a diversity of staff to make inclusion part of the equation, too. The author argues that a strong practice of inclusion is necessary to keep employee retention up, make diversity efforts stick, and cultivate an organization that outperforms its peers. All Are Welcome covers: Why Diversity, Equity and Inclusion Matters Understanding the Problem: Hiring - Retention = Zero Progress Focusing on Inclusion and Equity A Framework for Change Increasing Workforce Diversity: Hiring and Development Building an Inclusive Workplace: Culture and Accessibility Serving a Diverse Marketplace's Needs: Product, Customers and Marketing Supporting our Communities: Social Impact and Legislative Advocacy Conditions for Success: Courage, Accountability, Respect, and Empowerment The Future of Work and the Role of DEI Pressure to make equity, diversity, and inclusion an organizational priority-on par with the pursuit of profits and growth-is greater today than ever. All Are Welcome provides the knowledge, insights, and tools you need to make diversity, equity, and inclusion an integral part of your organizational strategy.

The workplace is not immune to the problems, pressures, and challenges presented by experiences of loss and trauma and the grief reactions they produce. This clearly written, well-crafted book offers important insights and understanding to help us appreciate the difficulties involved and prepare ourselves for dealing with such demanding situations when they arise. People's experiences of loss and trauma are, of course, not left at the factory gate or the office door. Nor are loss and traumatic events absent from the workplace itself. Loss, grief, and trauma are very much a part of life - and that includes working life. Executives, managers, human resource professionals, and employee assistance staff need to have at least a basic understanding of how loss, grief, and trauma affect people in the workplace. This book provides that foundation of understanding and offers guidance on how to find out more about these vitally important workplace issues.The text provides a valuable blend of theory and practice that will be of interest to those involved in management, human resources, and organizational studies as well as those interested in the social scientific study of loss, grief, and trauma - and, of course, to those involved in the helping professions. It is essential reading for anyone concerned with making the workplace a more humane and effective environment, or anyone wishing to develop an understanding of the complexities of loss, grief, and trauma in our lives.

"Ford's overlap of past and present, narrative and commentary is masterful, and makes this volume all the more valuable to those readers wise enough to allow the past to inform the future. Of Blood and Sweat is a myth-busting work of genius that will stand as the last word on this vital subject for a long time to come."-Elizabeth Dowling Taylor, New York Times bestselling author of A Slave in the White House and The Original Black Elite In this, provocative, timely, and painstakingly researched book, the award-winning author of Think Black tells the story of how Black labor helped to create and sustain the wealth of the white one percent throughout American history. Clyde W. Ford uses the lives of individual Black men and women as a lens to explore the role they have played in creating American institutions of power and wealth-in agriculture, politics, jurisprudence, law enforcement, culture, medicine, financial services, and many other fields-while not being allowed to fully participate or share in the rewards. Today, activists have taken the struggle for racial equity and justice to the streets. Of Blood and Sweat goes back through time to excavate the roots of this struggle, from pre-colonial Africa through post-Civil War America. As Ford reveals, in tracing the history of almost any major American institution of power and wealth you'll find it was created by Black Americans, or created to control them. Painstakingly researched and documented, Of Blood and Sweat is a compelling look at the past that holds broad implications for present-day calls for racial equity, racial justice, and the abolishment of systemic racism, and offers invaluable insight into our understanding of Black history and the story of America.

This book explores and progresses the concept of negotiation as a means of describing and explaining individuals' learning in work. It challenges the undertheorised and generic use of the concept in contemporary work-learning research where the concept of negotiation is most often deployed as a taken for granted synonym for interaction, co-participation and collaboration and, hence, used to unproblematically account for workers' learning as engagement in social activity. Through a focus on workers' personal practice and based on extensive longitudinal empirical research, the book advances a conceptual framework, The Three Dimensions of Negotiation, to propose a more rigorous and work-learning specific understanding of the concept of negotiation. This framework enables workers' personal work practices and their contributions to the personal, organisational and occupational changes that evidence learning to be viewed as negotiations enacted and managed, within contexts that are in turn sets of premediate and concurrent negotiations that frame the transformations on and from which on-going negotiations of learning and practice ensue. The book does not seek to supplant understandings of the rich and valuable concept of negotiation. Rather, it seeks to develop and promote a more explicit use of the concept as a socio-personal learning concept at the same time as it opens alternative perspectives on its deployment as a metaphor for individual's learning in work.

This guide will prove an indispensible tool for conceptualizing, developing and monitoring training methods in today's automated office. It provides a detailed discussion of the evolution of automated office systems and examines the various training techniques in use today. Special attention is given to managing human resources in the training process and to problems involved in teaching people to use highly technical and complex equipment effectively. Such topics as utilizing equipment fully, the use of outside specialists and consultants, conducting training needs analysis, cost-benefit analysis, keeping up with new technology, and tackling user resistance are covered. A highly detailed table of contents, glossary and general subject index facilitate quick, easy reference.

Reinvent your organization for the hybrid age. Hybrid work is here to stay-but what will it look like at your company? If your organization is holding on to inflexible, pre-pandemic policies about where-and when-your people work, it may be risking a mass exodus of talent. Designing a hybrid workplace that furthers your business goals while staying true to your culture requires balancing experimentation with rigorous planning. Hybrid Workplace: The Insights You Need from Harvard Business Review will help you adopt the best technological, cultural, and new management practices to seize the benefits and avoid the pitfalls of the hybrid age. Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues-blockchain, cybersecurity, AI, and more-each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow. You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas-and prepare you and your company for the future.

The way we value and manage time at work is broken. Businesses are squandering time when making decisions, delivering work and managing people. Employees are rewarded for 24/7 availability, speed of response and hours worked. The results are clear: low productivity; high stress and burnout; falling retention; and stalling diversity. The Future of Time reveals how 're-working' time - transforming organizations by adopting positive time practices - can help you build a more diverse, engaged and productive workforce. Diagnostics to quickly assess the 'time defects' damaging your business Compelling evidence, case studies and strategies to 're-work' time successfully Timelines and tools to bring about fast, effective change. Helen Beedham, MA Cantab, speaks, consults and leads research on how to create more inclusive, productive workplaces where everyone can flourish. For the past 25 years, as management consultant then chair of a City-wide professional network, she has led change programmes for FTSE 100 businesses and regularly brought together Heads of HR, Diversity, Inclusion and Wellbeing to exchange market-leading practices.

Essential reading for building owners, facilities managers, architects and surveyors, this book will also prove useful on business management and facilities management courses, and for those studying architecture, surveying and real estate management.