Offers invaluable and accessible guidance for designing workspaces in order to increase productivity and efficiency and reduce operating costs. After reviewing an existing situation, the author presents a variety of approaches that include instruction and direction to enact changes. Identifies specific deterrents in the workplace, providing new techniques and other methods to solve them. Details the Shumake Beta Module, created by the author, which supports maximum productivity by an individual worker at any company's level. All the material in the text has been successfully tested.

This book provides thoughtful insights into the development in work, organisations and employment relations in the last 50 years. In a semi-autobiographical approach, the author reflects on important contributions by other scholars, practitioners, and policy makers to work and employment relations. The book covers a variety of themes which have been the subject of research undertaken by the author over his career and explores these themes over a period of time with examples drawn from various countries. It also emphasises that countries and regions cannot be understood in isolation from each other. The author seeks to convey the importance of crossing disciplinary boundaries in the social sciences in order to interpret changes in work, organisations and employment relations. Drawing on the author's rich experience and research, the book is engaging and accessible to anyone who wishes to learn more about the rapidly changing workplace and employment relations.

Praise for the Power of One. Every leader is focused on how to embrace the significant shifts happening in the workplace and in society at large, which are impacting the future of work and the way we connect. The challenge is to find the best path forward. The key to understanding how to tap into your own individual power and influence is through Natasha's framework: civility, candor, courage, and consciousness. One person CAN make a difference in all aspects of their life, and Natasha provides a helpful guide, through powerful examples, to show you the path to embracing your incredible Power of One. Marla Kaplowitz, 4A's, President & CEO The Power of One: Leading with Civility, Candor, and Courage is a journey of personal power and intentional influence. A better world, workplace, and community begins with you. You are the "it" factor. You have the power to use your everyday words and actions to influence extraordinary change in the workplace and beyond. It only takes ONE to make a difference. COVID-19, #MeToo, George Floyd-the events and movements of recent years have left us all with a hunger for positive change in every aspect of our lives. Yet most of us think we're powerless to affect change. This book was written to combat that lie. Within these pages, you'll find out the truth about who you are, what you have to offer, and how you can cultivate the power within you to create a new, positive dynamic in your home, office, neighborhood, and the world. Through powerful storytelling, Natasha Bowman provides meaningful and practical examples of how to build a life marked by civility, candor, and courage, as well as how to lead and develop cultures in which those virtues are on full display. You'll learn how to shape power dynamics that are inclusive and diverse as you become an advocate for true equity. Most importantly, you'll discover how to change lives for the better-starting with your own. Natasha Bowman is an expert in workplace equity and is recognized as a 2020 Top 30 Global Guru for Management. With her consulting firm, Performance ReNEW, she works with high-profile companies and organizations to gear them up for inclusive success in today's diverse and demanding world.

A unique, non-traditional, Organizational Behavioral-oriented book that is geared toward flexible leadership, and that offers a series of funny, yet thought-provoking, motivating, growth-oriented jokes and humor anecdotes that will help readers tap into their internal locus of control.

Your roadmap for the new world of work
Today's deluge of organizational change needn't leave employer and employee at odds. Free Agents presents a win-win scenario for both. Here, individuals learn how to take charge of their lives and careers, to separate themselves from their jobs and redefine themselves in terms of the new marketplace. Organizations discover a process for aligning the needs of these empowered professionals with the needs of the organization. It helps them to improve their competitive advantage, create and sustain a Free Agent community, and establish an environment where everyone is committed to excellence. An upbeat alternative to marketplace malaise.

Research has shown that having a diverse organization only improves and enhances businesses. Forbes and Time report that diversity is an $8 Billion a year investment. However, poorly implementing diversity programs have damaging effects on the organization and the very individuals these programs attempt to help. Poorly implemented programs can cause peers and subordinates to question decisions and lose faith in leadership. In addition, it can cause even the most confident individuals to doubt their own skillset and qualifications. Many organizations have turned to training to solve this complex issue. Yet still, other organizations have created and filled diversity and inclusion positions to tackle the issue. The effects of these poorly implemented programs are highlighted during strenuous times such as the latest COVID-19 pandemic. Marginalized people are more marginalized, and resources and support do not reach everyone. Tasks such as providing technical support, conducting large group meetings, or distributing work obligations without seeing employees on a daily basis becomes more challenging. Complex problems cannot be solved with simple solutions. Using organization development (OD) to develop a comprehensive change initiative can help. This book outlines how properly conducting an OD change initiative can effectively increase an organization's diversity and inclusion -- it is grounded in research-based literature on diversity and OD principles. Many organizational leaders realize the key importance of diversity, equity, inclusion and multiculturalism in modern organizations. It is only through such efforts can organizations thrive in a networked world where much work is done virtually-and often across borders. But a common scenario is that leaders, recognizing the need for a diversity program, will pick someone from the organization to launch it. Perhaps the person identified for this challenge is in the HR department but has had no experience in launching diversity efforts-or even in managing large-scale, long-term, organization wide change efforts. But these are the challenges to be faced. This book quickly identifies some reasons why diversity programs fail and how to avoid those failures. The majority of the book highlights how to use OD to improve organization culture and processes to not only increase diversity and inclusion but develop overall organization talent and prevent personal preferences and biases from hindering the selection of the best talent for positions.

* THE INSTANT NEW YORK TIMES BESTSELLER * * SHORTLISTED FOR THE BOLLINGER EVERYMAN WODEHOUSE PRIZE FOR COMIC FICTION * 'One of the biggest reads of the summer, and for good reason' INDEPENDENT 'Enormously fun . . . A joyous thrill ride of a book' VOX 'Candice Carty-Williams' Queenie crossed with Jordan Peele's Get Out . . . Slick and addictive' METRO _________________________ Twenty-six-year-old editorial assistant Nella Rogers is tired of being the only Black employee at Wagner Books. Fed up with the isolation and the micro-aggressions, she's thrilled when Hazel starts working in the cubicle beside hers. They've only just started comparing natural hair care regimens, though, when a string of uncomfortable events cause Nella to become Public Enemy Number One and Hazel, the Office Darling. Then the notes begin to appear on Nella's desk: LEAVE WAGNER. NOW. It's hard to believe Hazel is behind these hostile messages. But as Nella starts to spiral and obsess over the sinister forces at play, she soon realises that there is a lot more at stake than her career. Dark, funny and furiously entertaining, The Other Black Girl will keep you on the edge of your seat until the very last twist. _________________________ THE BOOK EVERYONE IS TALKING ABOUT: 'One of the books of the year . . . Will blow your mind' STYLIST 'Super-smart, dryly funny' RED 'Page-turning, toe-curling, thrilling. You won't put this one down' BLACK GIRLS BOOK CLUB FOR REFINERY29 'Sharp, satirical and fun' DAILY MAIL 'Bright and funny . . . You will turn page after page in your eagerness to unravel this novel' OYINKAN BRAITHWAITE, NEW YORK TIMES 'The funniest, wildest, deepest, most thought-provoking ride of a book' ATTICA LOCKE 'The year's most buzzed-about debut more than lives up to the hype' i 'Very, very funny and acutely observed' ELIZABETH DAY 'It should be at the top of your summer reading list' WASHINGTON POST

Contents:
Preface - Who this book is for. Part One. Why is Bullying an important issue? A Background to Bullying at Work, Bullying at Work, The Victims of Bullying, Employers, Harassment, Bullying and the Law, Dignity at Work Policies. Harrassment Investigation. Mediation. Conclusions for Part 1. Part Two. Introduction. The Tole of Counsellors/Psychologists in Organisations. Useful Theories. Counselling in Organisations. Working with the Various Parties. The Process of Investigation. Mediation. Other Roles for Counsellors/Psychologists. Taking Care of the Self.

Stop Asking the Wrong Interview Questions and Start Hiring High Performers. The candidate seemed to have it all-a great resume, the perfect skills and confident responses to all of your interview questions. You had a good feeling about this one. Finally, a high performer-that terrific hire who undoubtedly would produce extraordinary results. But that's not how it turned out, was it? Here's a little secret: Before you can hire a high performer, you have to correctly identify a high performer. And to identify a high performer you have to ask effective interview question... and know how to evaluate the answers. Hiring the best requires more than just assessing a candidate's skill. Interviewers must also determine the candidate's attitude toward overcoming obstacles and how passionate they are about achieving your goals-both proven predictors of future success. Hiring expert and popular keynote speaker Carol Quinn provides a complete guide for accurately and reliably assessing skill, attitude, and passion, so you can expose the incremental differences that separate the pretenders from the genuine high performers. Once you discover the power of Motivation-based Interviewing, you'll never conduct an interview any other way!

The U.S. military, as the core constituent of the Department of Defense, collectively represents the largest and most complex organization on earth. As such, the U.S. military implemented the largest formal OD programs in the world. These programs, from inception to present day, utilized diverse and evolving OD intervention typologies to garner congruence with the environment. The research for this book, accomplished using an inductive, grounded theory approach, examined the initiatives that fostered the use of OD intervention typologies. The findings revealed three major epochs of OD interventions that span a 50-year timeline. The epochs include: (1) Traditional OD; (2) Total Quality Management (TQM); and (3) Continuous Process Improvement (CPI). The epoch of Traditional OD represents the use of human process interventions while TQM and CPI represent the use of technostructural interventions. In the end, the relationship between organization design and culture, and the selection of OD intervention typologies, were best explained using variables that explicate diverse environmental occurrences that influenced senior military leaders' perceived need for specific OD interventions. These perceived needs were predicated on the requirement to exploit vital resources in an effort to bolster warfighting operational readiness in support of the American citizenry.

Make the connections that will help you succeed-and advance faster. Networking doesn't stop once you've landed the job. Building a high-quality, diverse network is key to learning and growth, influencing others, and launching your ideas. But how do you move beyond small talk and cold emails to building a network that is strategic and effective, made up of authentic relationships? The HBR Guide to Smarter Networking will give you the tools you need to connect confidently, get your initiatives off the ground, and move up in your career. This guide will help you: Make great first impressions Connect better at conferences-in-person or virtual Reach out to find your next job Overcome obstacles to building your network Avoid networking burnout Keep your network healthy over the long haul Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Drawing on knowledge from process improvement, organisation theory, human resource management, change management, occupational health and safety, and other fields, the book is a practical, easy-to-read guide to problem solving. Illustrated with a series of short case studies, this book provides an integrated approach to problem solving in the workplace. Collaborative Problem Solving walks through the steps in the problem solving process, introducing dozens of tools, techniques, and concepts to use throughout. Chris J. Shannon describes the behaviours to practice which are most conducive to creating a positive problem solving culture based on curiosity, collaboration, and evidence-based thinking. This book explains why successful problem solving is a collaborative process and provides tools and techniques for responding to other people's behaviour when designing and implementing solutions. Offering practical advice on problem solving in an easy-to-understand way, this book is aimed at people working in office environments, service industries, and knowledge organisations, enabling them to feel confident in applying the knowledge from the book in their own workplace.

Employee and manager rebellions occur more often than you might think. This book argues how important it is to take these protests seriously. The authors demonstrate that when middle managers rebel, they aren't just letting off steam, and that their acts of creative protest can even produce benefits for their companies. Rebellion can pay off!

In the wake of the dot-com shakeout of 2000, the time is ripe for a reappraisal of how information technology (IT) has created new environments for businesses and workers in the US and Europe. This book draws on the experiences of the 1990s to discern successful strategies for competing and winning in the New Economy. The lessons are most sharply defined in specific regional clusters of innovation. Accordingly, contributors are mainly on-the-scene observers and practitioners from Silicon Valley, New England and Europe. The common theme is the attempt to find innovative ways (in part through non-traditional business models) to create and build increasingly networked, flexible, participatory companies. Drawing on the notion of entrepreneurial behavior as "the pursuit of goals that are beyond the means currently available," the collection examines management, leadership, and innovation issues in start-up and established companies alike. While recognizing the hard realities of the new competition, the book highlights emerging win-win scenarios. Enabled in part by the new IT systems, these new approaches help companies succeed by seeking and rewarding decision-making, initiative and creativity on the part of all employees.

Discover and practice the skills for your next career advancement. Fast Forward Your Career is for managers and Master students who want to learn the necessary skills to successfully progress in their career. You will: Change your mindset and learn the skills to face the current uncertainty such as the ability to coach, create trust, find your purpose, act with emotional intelligence. Learn team management and communication techniques to boost effectiveness. Observe the skills in practice thanks to the realistic storytelling complementing the theoretical deep-dives. Get tips of true Leadership from successful Executives. Understand the foundation of the Science of Happiness and its application at work. Practice new skills, challenge your perspective, rump-up your effectiveness, and fast-forward your career!

Experience a quantum leap in your personal mindset and career toolset through 30 transformative insights from our world's greatest minds. Mining the best and brightest revelations from FranklinCovey's global podcast, On Leadership With Scott Miller, Scott personally introduces you to 30 Master Mentors, featuring the single most transformative insight from each of them. Depending on where you are in your journey, Master Mentors will: Challenge your current mindset and beliefs, leading to what could be the most important career and thought process shifts of your life! Restore you to the mindset and beliefs you find effective but aren't currently living in alignment with. Validate that you are on the right path with your current mindset and beliefs and empower you on your way forward. Whether you are challenged, affirmed, informed, or inspired-Master Mentors guarantees you will experience a transformative shift in your personal mindset, life skillset, and career toolset.

Employers are increasingly recruiting their workers into politics to change elections and public policy - sometimes in coercive ways. Using a diverse array of evidence, including national surveys of workers and employers, as well as in-depth interviews with top corporate managers, Politics at Work explains why mobilization of workers has become an appealing corporate political strategy in recent decades. The book also assesses the effect of employer mobilization on the political process more broadly, including its consequences for electoral contests, policy debates, and political representation. In Politics at Work, Alexander Hertel-Fernandez shows that while employer political recruitment has some benefits for American democracy - for instance, getting more workers to the polls - it also has troubling implications for other aspects of political participation. Workers face considerable pressure to respond to their managers' political requests because of the economic power employers possess over workers. In spite of these worrisome patterns, corporate managers report that mobilization of workers is an important strategy for influencing politics. Politics at Work documents how companies consider mobilization of their workers to be even more effective at changing public policy than making campaign contributions or buying electoral ads. Hertel-Fernandez concludes by discussing when and why employer recruitment efforts represent problematic violations of workers' political rights. He then reviews policy proposals that could protect workers from employer political coercion and could also win the support of majorities of Americans. By carefully examining a growing yet underappreciated political practice, Politics at Work contributes to our understanding of the changing workplace, as well as the ways that businesses influence politics in the United States. The book offers fresh perspectives on debates over money in politics and will be valuable to anyone interested in the connections between inequality, public policy, and American democracy.

In Faithful Careers Peter M. Smudde contends that God calls us to live an "integrated life" that unifies both the spiritual and the secular aspects of life. As an introduction to integrating the Catholic faith with one's work, this book answers, in the Catholic context, basic questions of what work is, why work is important, who we are as workers, how may we have fruitful careers, where may we find help about faith-work integration, and when we should take next steps toward better integrating our work and the Catholic faith. Smudde demonstrates how the Catholic faith truly does apply to our labor, and that our lives depend on that labor, by putting forth particular matters of the faith that pertain to faithful careers. He then puts into real-world context, pertinent teachings, concepts, principles, practices, and other means the Catholic Church provides for us, so that those lessons can be practically applied on a daily basis. Sources such as the Bible and writings of the saints, popes, contemporary Catholic spiritual writers, apologists, and scholars are applied to strengthen the support made about the book's content. Catholic professionals at all stages of their careers will welcome this insightful book, which explores the call to put spirituality in the foreground-to obtain ever-deeper faith and, thereby, greater integration of faith in everyday life and career.

In recent years many employers in the U.S., Great Britain, Ireland, and elsewhere, often in partnership with their unions, have turned to new approaches to managing and resolving workplace disputes. In the U.S. this movement is often called "alternative dispute resolution" (ADR), an approach that involves the use of mediation, arbitration, and other third-party dispute resolution techniques, rather than litigation, to resolve workplace disputes. Some employers have established so-called "conflict management systems," a pro-active, strategic approach to handling workplace conflict. This volume contains chapters by some of the world's leading scholars of workplace dispute resolution and conflict management as well as chapters by emerging younger scholars in these fields. The chapters present original research that combines cutting-edge thinking about the theoretical dimensions of ADR and conflict management along with rigorous empirical analyses of real-life data.

Autism is associated with many qualities that are highly sought after by employers such as reliability, persistence, attention to detail, creativity in problem solving and many others. The key to success in the workplace is understanding these strengths and identifying the support you need to help you flourish. This self-guided workbook provides advice, strategies and activities to manage the difficulties that can arise at work. You will be given the tools to help minimise anxiety, sensory overload, unhelpful thinking patterns, difficulties with social communication, and organisation and planning problems. The activities are interactive, and you can approach them on your terms. They can be dispersed throughout the day or week, and the workbook and accompanying videos include everything you need to set and achieve your employment goals. The course can also be undertaken with the assistance of a mentor, and the workbook includes resources and videos to help them support you.

Today's organizational environment is characterized by high levels of cross-cultural, cross-national, and cross-religious communication, conflict, collaboration, and commerce. This environment produces myriad encounters between individuals who embrace different ideologies, religions and spiritual practices. As such, unanswered (and even unasked) questions about management, spirituality, and religion abound. This book, seeks to advance our understanding by asking the big questions. Blessed are Those Who Ask the Questions: What Should We be Asking About Management, Spirituality, and Religion in Organizations? is intended to be provocative in nature. Its chapters address novel ways that leadership, organizations, and organizational stakeholders mutually impact each other by their similarities and differences in religious, spiritual, and ideological traditions, cultures, and practices. Interdisciplinary in nature and firmly grounded in scholarly literature, this book identifies and maps out bold new trajectories for advancing the study of management spirituality, and religion (including but going far beyond Western, Christian conceptualizations of religion). Sometimes universal, sometimes quite specific, this volume identifies unexplored, underexplored, or unresolved issues in the field and proposes new streams of research. Diverse conceptual, empirical, theoretical, and critical treatments that honor a variety of inquiry styles and research methods push the boundaries of MSR research.

In Faithful Careers Peter M. Smudde contends that God calls us to live an "integrated life" that unifies both the spiritual and the secular aspects of life. As an introduction to integrating the Catholic faith with one's work, this book answers, in the Catholic context, basic questions of what work is, why work is important, who we are as workers, how may we have fruitful careers, where may we find help about faith-work integration, and when we should take next steps toward better integrating our work and the Catholic faith. Smudde demonstrates how the Catholic faith truly does apply to our labor, and that our lives depend on that labor, by putting forth particular matters of the faith that pertain to faithful careers. He then puts into real-world context, pertinent teachings, concepts, principles, practices, and other means the Catholic Church provides for us, so that those lessons can be practically applied on a daily basis. Sources such as the Bible and writings of the saints, popes, contemporary Catholic spiritual writers, apologists, and scholars are applied to strengthen the support made about the book's content. Catholic professionals at all stages of their careers will welcome this insightful book, which explores the call to put spirituality in the foreground-to obtain ever-deeper faith and, thereby, greater integration of faith in everyday life and career.

We need a new approach for solving tough problems in a complex world-we need to collaborate smarter. Market volatility. Sustainability demands. Hybrid working. Opportunities and hazards of fast-changing technology and regulations. Companies and nonprofits face more daunting challenges than ever. How can we collaborate in our organizations-and with outside partners-to solve problems, innovate, and succeed? Smarter Collaboration offers groundbreaking solutions. This indispensable new book lays out a pragmatic action plan blending rich stories, new empirical research, and loads of practical advice to help companies thrive by collaborating more effectively. As Harvard professor Heidi K. Gardner and senior executive Ivan A. Matviak show, firms that collaborate smarter consistently generate higher revenues and profits, boost innovation, strengthen client relationships, and attract and retain better talent. In this successor to Gardner's bestselling first book, Smart Collaboration, the authors expand their mandate, illustrating the fundamental dynamics of collaborating well across industries like financial services, health care, biotech/pharma, consumer products, automotive, and technology. Based on their research with thousands of executives from around the world, they share deep insights on how to implement smarter collaboration and avoid the potential pitfalls. They also help leaders troubleshoot thorny challenges like misaligned incentives, collaboration overload, and unintended consequences on diversity and inclusion. Complete with how-tos and cases, the book concludes with inspiring examples of groups harnessing smarter collaboration to tackle society's biggest challenges such as saving the oceans, eradicating diseases, and tackling global warming. Smarter Collaboration is the essential guide for forward-thinking leaders to transform their organizations, reshape the way they work, and increase impact and success.