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Books > Business & Economics > Business & management > Office & workplace > General

Work Place Sabotage (Paperback): Gerald Mars Work Place Sabotage (Paperback)
Gerald Mars
R1,038 Discovery Miles 10 380 Ships in 12 - 17 working days

This title was first published in 2001. The examples cited in this study of sabotage in the working environment range from sophisticated tricks played in Western factories to natural reactions to inferior or unhealthy working practices in, for example, Malaysia and India. The book contains articles from various contributors which cover numerous topics within the subject including crime and punishment in the factory, employee and organizational sabotage, and management techniques to prevent sabotage.

Wins, Losses, and Human Ties (Paperback): Daniel R. Gilbert Wins, Losses, and Human Ties (Paperback)
Daniel R. Gilbert
R1,287 Discovery Miles 12 870 Ships in 12 - 17 working days

Wins, Losses, and Human Ties presents an historical and ethical interpretation of the football playing relationship that links Moravian College, in Bethlehem, Pennsylvania, and Muhlenberg College, in Allentown, Pennsylvania. Through his historical account of human ties, an account that is woven from game statistics, uniform styles, football schedules, and meteorological data, Daniel R. Gilbert Jr. presents a new way of thinking about accomplishments in intercollegiate athletic competition. Intercollegiate athletic competitors create layered relationships when they become opponents. These opponents must then defend and reaffirm these relationships. In time, they leave a relational legacy to their successors. By working together, these competitors create an ethical accomplishment: their human ties. Daniel R. Gilbert Jr.'s study of the Moravian-and-Muhlenberg football relationship reveals new layers of meaning hidden within intercollegiate athletic competition, layers that point to several important and oft-overlooked ethical components of such competition. Scholars and football enthusiasts alike will appreciate Gilbert's carefully researched analysis of a playing relationship that celebrates its 50th anniversary in 2008.

Equity in the Workplace - Gendering Workplace Policy Analysis (Paperback): Heidi Gottfried, Laura Reese Equity in the Workplace - Gendering Workplace Policy Analysis (Paperback)
Heidi Gottfried, Laura Reese; Contributions by Heidi Berggren, Katherine Bird, Karin Gottschall, …
R1,432 Discovery Miles 14 320 Ships in 12 - 17 working days

This edited collection assembles cutting-edge comparative policy research on contemporary policies relevant to gender and workplace issues. Contributors analyze contemporary gender-related employment policies ranging from parental leave and maternity programs, sexual harassment, and work/life balance to gender mainstreaming. Gender and Work in Comparative Perspective thoroughly illustrates the richness of understanding that can be gained through the juxtaposition of a variety of research methodologies focused on a common theme. The side-by-side presentation of single case studies on countries such as Canada, the United States, Germany, and Japan allows readers to compare and understand a wide range of policy options, thereby integrating what are usually separate bodies of research on the role of gender in welfare state developments, employment transformations, workplace policies, and work experience. An essential tool for scholars in many fields, this volume clearly illustrates how national approaches to gender and workplace policy form a spectrum of alternatives that, while rooted in the historical and social cultures of individual nation-states, are also subject to similar international global and economic forces.

Lived Experiences of Exclusion in the Workplace - Psychological & Behavioural Effects (Hardcover): Kurt April, Babar Dharani,... Lived Experiences of Exclusion in the Workplace - Psychological & Behavioural Effects (Hardcover)
Kurt April, Babar Dharani, Amanda Ronita April
R3,156 Discovery Miles 31 560 Ships in 12 - 17 working days

Exclusion is the process by which some people are out-grouped, or the state experienced by those alienated and/or marginalised. Lived Experiences of Exclusion in the Workplace shares the emotional expressions of those who have faced alienation and marginalisation - from subtle to traumatic. Their stories reveal an abundance of factors which lead to exclusion and offer insights for the reader into instances of systemic-, organisational- and personal exclusion, as well as providing guidance on how to trigger belonging and inclusion through various, often simple measures. The presence of greater diversity in our organisations, as well as growing demands for equity, inclusion and social justice, compel us to address stumbling blocks. These findings collectively place remedial responsibilities in the hands of institutions, organisations, leaders, managers and employees who form the powerful/privileged in-group, as well as those who are excluded.

Future Office (Paperback, New Ed): Christopher Grech Future Office (Paperback, New Ed)
Christopher Grech
R1,907 Discovery Miles 19 070 Ships in 12 - 17 working days

Developments in IT and the resulting knowledge-based economy have challenged traditional concepts of office design, as well as many of the larger architectural and urban design models. This book examines the implications of this revolution on current urban design and identifies potential new trends in office design from an international perspective.

Six themes are addressed:

  • IT and building infrastructure
  • new office/new community
  • organizational change
  • high performance building envelopes
  • interior environment
  • value added sustainable design.

These forward-thinking essays have been contributed by practitioners and academics from a wide spectrum of interests to deliver an illuminating look into the unfolding possibilities and challenges ahead.

How to Be Successful Without Hurting Men's Feelings - Non-threatening Leadership Strategies for Women (Hardcover): Sarah... How to Be Successful Without Hurting Men's Feelings - Non-threatening Leadership Strategies for Women (Hardcover)
Sarah Cooper 1
R402 R332 Discovery Miles 3 320 Save R70 (17%) Ships in 9 - 15 working days

The unspoken rules for how women should behave in the workplace are as numerous as they are confusing. Let viral tik-tok and Netflix star Sarah Cooper be your guide! Ask for a pay rise? Pushy. Take credit for an idea? Arrogant. Admit a mistake? Weak. Successfully juggle work and family? Unpromotable. In How to Be Successful Without Hurting Men's Feelings, Sarah Cooper, author of the bestselling 100 Tricks to Appear Smart in Meetings, illustrates how women can achieve their dreams, succeed in their careers and become leaders, without harming the fragile male ego. This wickedly funny tongue-in-cheek guide includes chapters on 'How to Ace Your Job Interview Without Over-acing It', '9 Non-threatening Leadership Strategies for Women', and 'Choose Your Own Adventure: Do You Want to Be Likeable or Successful?'. It even includes several pages to doodle on while men finish explaining things. When all else fails, there is a set of cut-outable moustaches inside to allow women to seem more man-like, which will probably lead to a quick promotion!

The Rise of Corporate Feminism - Women in the American Office, 1960-1990 (Hardcover): Allison Elias The Rise of Corporate Feminism - Women in the American Office, 1960-1990 (Hardcover)
Allison Elias
R2,586 Discovery Miles 25 860 Ships in 12 - 17 working days

From the 1960s through the 1990s, the most common job for women in the United States was clerical work. Even as college-educated women obtained greater opportunities for career advancement, occupational segregation by gender remained entrenched. How did feminism in corporate America come to represent the individual success of the executive woman and not the collective success of the secretary? Allison Elias argues that feminist goals of advancing equal opportunity and promoting meritocracy unintentionally undercut the status and prospects of so-called "pink-collar" workers. In the 1960s, ideas about sex equality spurred some clerical workers to organize, demanding "raises and respect," while others pushed for professionalization through credentialing. This cross-class alliance pushed a feminist agenda that included unionizing some clerical workers and advancing others who had college degrees into management. But these efforts diverged in the 1980s, when corporations adopted measures to move qualified women into their upper ranks. By the 1990s, corporate support for professional women resulted in an individualistic feminism that focused on the needs of those at the top. Meanwhile, as many white, college-educated women advanced up the corporate ladder, clerical work became a job for lower-socioeconomic-status women of all races. The Rise of Corporate Feminism considers changes in the workplace surrounding affirmative action, human resource management, automation, and unionization by groups such as 9to5. At the intersection of history, gender, and management studies, this book spotlights the secretaries, clerks, receptionists, typists, and bookkeepers whose career trajectories remained remarkably similar despite sweeping social and legal change.

Bring Your Human to Work: 10 Surefire Ways to Design a Workplace That Is Good for People, Great for Business, and Just Might... Bring Your Human to Work: 10 Surefire Ways to Design a Workplace That Is Good for People, Great for Business, and Just Might Change the World (Hardcover, Ed)
Erica Keswin
R597 R460 Discovery Miles 4 600 Save R137 (23%) Ships in 12 - 17 working days

The secret to business success? Get REAL and be HUMAN! As human beings, we are built to connect and form relationships. So, it should be no surprise that relationships must also translate into the workplace, where we spend most of our time! Companies that recognize this will retain the most productive, creative, and loyal employees, and invariably seize the competitive edge. The most successful leaders are those who actively form quality relationships with their employees, who honor fundamental human qualities-authenticity, openness, and basic politeness-and apply them day in and day out. Paying attention and genuinely caring about the effects people have on one another other is key to developing a winning culture where people perform at the top of their game and want to work. As a workplace strategist and business coach, Erica Keswin has spent over 20 years working with top business leaders and executives to build successful organizations that honor relationships. Featuring case studies from top brands such as, Lyft, Starbucks, Mogul, SoulCycle, and more, Bring Your Human to Work distills the key practices of the most human companies into applicable advice that any business leader can use to build a "human workplace." These building blocks include: *Understanding your company's role in the world, beyond financial profit *Encouraging employees to be healthy in body and spirit *Running your meetings with clear purpose *Making space for face-to-face interaction *Building professional development into company culture *Inspiring your workforce to give back to the community *Simply saying "thank you" A human company is real, genuine, aligned, and true to itself. A real company flaunts its humanity, instead of hiding it. It's what the most successful, sustainable companies are doing today, and there's no reason yours can't be the same. Keswin's leadership lessons foster fairness, devotion, and joy in the workplace-all critical elements of a successful business. By bringing your human to work, you can design a workplace that is good for people, great for business, and just might change the world.

Leadership Voices - Neutralizing Bullies, Determinedly Difficult People, and Predators at Work (Paperback): Linda Irby Leadership Voices - Neutralizing Bullies, Determinedly Difficult People, and Predators at Work (Paperback)
Linda Irby
R958 Discovery Miles 9 580 Ships in 12 - 17 working days

Sleeping too much or not enough? A bit tense, jumpy, unable to focus like you used to? Do you hate your job, the folks you work with, and your CEO? Feel trapped, used, wondering what happened to the joy in making money? Concerned that our American values seem to be rapidly disintegrating? Are you religious and / or spiritual, and you know, but just can not somehow put your finger on why your spirit is continually wounded at work? Are you a skeptic? What does any of this have to do with neutralizing bullies, determinedly difficult people, and predators at work? In Leadership Voices, author Linda Irby explores the difference between management, motivation, and manipulation and the characteristics of effective, contemporary, dynamic leadership. In an increasingly busy world, Irby offers insight and techniques to reclaim you spirit, enjoy your work, and realize your dreams.

Workplace Violence (Hardcover, Illustrated Ed): Vaughan Bowie, Bonnie S. Fisher, Cary Cooper Workplace Violence (Hardcover, Illustrated Ed)
Vaughan Bowie, Bonnie S. Fisher, Cary Cooper
R3,890 Discovery Miles 38 900 Ships in 12 - 17 working days

This book examines some of the key issues around violence at work which have emerged in the new millennium, including the events of September 11th 2001 and other terrorist-related incidents, identifying these as an extreme form of workplace violence. It builds upon the expanded typology of workplace violence in Violence at Work (Willan, 2001), and identifies four types of workplace violence: intrusive, external violence including terrorism; consumer/client-related violence; staff-related violence; organizational violence. This book also addresses some key emerging and controversial issues facing those concerned with workplace violence, including staff who abuse those in their care, domestic violence spilling over into the workplace, violence against aid and humanitarian workers, and organizations who are themselves abusive to their staff and service users as well as oppressive of their surrounding communities. Workplace Violence goes beyond the current emphasis on equipping 'primary responders' (e.g. police, fire ambulance, etc) to react to terrorist-related and other workplace violence incidents, paying attention to the 'secondary' responders such as human services workers, managers, human resources staff, unions, occupational health and safety professionals, humanitarian aid workers and median staff - and their training and support needs.

An Employer's Guide to Managing Professionals on the Autism Spectrum (Paperback): Integrate, Marcia Scheiner, Joan Bogden An Employer's Guide to Managing Professionals on the Autism Spectrum (Paperback)
Integrate, Marcia Scheiner, Joan Bogden; Illustrated by Meron Philo
R629 Discovery Miles 6 290 Ships in 12 - 17 working days

Employees with an Autism Spectrum Disorder (ASD) may be hugely beneficial to a workforce, but it can be difficult for individuals with no formal training to manage these employees successfully. This definitive guide will help managers and colleagues successfully interact with and support these professionals on the autism spectrum so as to ensure mutual success. Integrate Autism Employment Advisors use their experience advising employers on how to successfully employ professionals on the autism spectrum to identify the everyday challenges faced by employees with ASD in the workplace and sets out reasonable, practical solutions for their managers and colleagues. Barriers to productivity are highlighted, such as the sensory environment, miscommunication, and inadequate training of colleagues. Easy-to-implement strategies to adapt the working environment are provided, such as agreeing on non-verbal cues to signal ending a conversation or establishing parameters for appropriate email length. This book is an essential resource for anyone who works with professionals on the autism spectrum. It will allow them to engage with and support their colleagues on the autism spectrum in a respectful way and help them achieve a greater level of working success.

Executive Coaching - The Essential Guide for Mental Health Professionals (Hardcover): Len Sperry Executive Coaching - The Essential Guide for Mental Health Professionals (Hardcover)
Len Sperry
R3,326 R3,046 Discovery Miles 30 460 Save R280 (8%) Ships in 12 - 17 working days

For many mental health professionals, executive and personal coaching represent attractive alternatives to managed care practice. This book provides mental health professionals with a map of the territory of the corporate world and describes in detail the major theoretical coaching models and progressive phases. Sperry addresses both executive coaching and personal coaching, revealing the practical, ethical and legal aspects of beginning and maintaining an active coaching practice.

The Domino's Story - How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution... The Domino's Story - How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution (Hardcover)
Marcia Layton Turner
R325 R260 Discovery Miles 2 600 Save R65 (20%) Ships in 5 - 10 working days

Imagine if you were there, taking notes, as a small pizza joint became one of the most successful restaurants in the world. The Domino's Story will help you understand and adopt the competitive strategies, workplace culture, and business practices that made the iconic pizza chain the innovative restaurant and e-commerce leader it is today. As one of the most technologically advanced fast-food chains in the market, Domino's has cemented their reputation for innovation, paved in industry-leading profits. In February 2018, according to Ad Age, Domino's unseated Pizza Hut to become the largest pizza seller worldwide in terms of sales. Rather than just tampering with a recipe that was working, they decided to think outside of the pizza box by creating digital tools that emphasized convenience and put the customer first. For the first time, the adaptable strategies behind the rise and dominance of Domino's are outlined in these pages. Through the story of the Domino's, you'll learn: How to create meaningful innovation without changing the core of the product that people already love. How to recognize and take advantage of unique opportunities to alleviate your customers' pain points. How to grow a company by taking a holistic approach to the business. And, the importance of delivering a quality experience that will keep customers calling for more.

Equity in the Workplace - Gendering Workplace Policy Analysis (Hardcover): Heidi Gottfried, Laura Reese Equity in the Workplace - Gendering Workplace Policy Analysis (Hardcover)
Heidi Gottfried, Laura Reese; Contributions by Heidi Berggren, Katherine Bird, Karin Gottschall, …
R3,136 Discovery Miles 31 360 Ships in 12 - 17 working days

This edited collection assembles cutting-edge comparative policy research on contemporary policies relevant to gender and workplace issues. Contributors analyze contemporary gender-related employment policies ranging from parental leave and maternity programs, sexual harassment, and work/life balance to gender mainstreaming. Gender and Work in Comparative Perspective thoroughly illustrates the richness of understanding that can be gained through the juxtaposition of a variety of research methodologies focused on a common theme. The side-by-side presentation of single case studies on countries such as Canada, the United States, Germany, and Japan allows readers to compare and understand a wide range of policy options, thereby integrating what are usually separate bodies of research on the role of gender in welfare state developments, employment transformations, workplace policies, and work experience. An essential tool for scholars in many fields, this volume clearly illustrates how national approaches to gender and workplace policy form a spectrum of alternatives that, while rooted in the historical and social cultures of individual nation-states, are also subject to similar international global and economic forces.

Health Information Management - Integrating Information and Communication Technology in Health Care Work (Hardcover): Marc Berg Health Information Management - Integrating Information and Communication Technology in Health Care Work (Hardcover)
Marc Berg
R5,151 Discovery Miles 51 510 Ships in 12 - 17 working days


Contents:
Part 1: Starting Points: Understanding Health Care Work and the Role of It Acknowledgements 1. Introduction 2. Waiting for Godot: Episodes from the History of Patient Records with Brit Winthereik 3. Health care work and Patient Care Information Systems 4. The Contextual Nature of Information 5. Meeting the Challenge: Integrating Quality Improvement and Patient Care Information Systems with Ce Bergen 6. Designing Interactions Enrico Coiera
Part 2: Information Strategy, Implementation and Evaluation 7. Information Strategy: an Introduction Bert Huisman 8. Developing the Information Strategy with Ce Bergen 9. Implementing Information Systems in Health Care Organizations: Myths and Challenges 10. Project Management of Innovative PCIS Implementations in Healthcare Ce Bergen 11. Evaluation of Patient Care Information Systems: Theory and Practice with Arjen Stoop, Heather Heathfield and Marleen de Mul

The Necessary Journey - Making Real Progress on Equity and Inclusion (Hardcover): Ella F. Washington The Necessary Journey - Making Real Progress on Equity and Inclusion (Hardcover)
Ella F. Washington
R560 Discovery Miles 5 600 Ships in 12 - 17 working days

"What does a workplace utopia look like to you?" This is the question Dr. Ella F. Washington asks company leaders, and often she hears about an ideal vision of an organization that values diversity and inclusion and wants employees to bring their whole selves to work. But how can you get there? Organizations have largely missed the mark when it comes to creating environments where all employees thrive in an equal and equitable way, because they treat diversity, equity, and inclusion (DEI) as a program that gets done rather than the necessary and difficult journey it is. A truly inclusive workplace requires invention and reinvention, mistakes and humility, adaptation to a changing world, constant reflection, and sometimes significant sacrifice. The road to an inclusive workplace is a difficult one, but you can traverse it, and there's help along the way. Start here with stories of companies making the necessary journey, including Slack, PwC, Best Buy, Denny's, and many others. Hear from company leaders about their successes and failures, the times they were on the vanguard, and the moments they realized they had much more work to do. These are profiles in perseverance from people who are keen enough to recognize the need for inclusive workplaces and humble enough to know they're not there yet. Along the way, Washington provides a framework for thinking about where these companies are on their journeys and where you and your company may be too. Progress is hard won on the necessary journey to becoming an inclusive organization, but it must be won. John Lewis said it best: "You see something you want to get done, you cannot give up, and you cannot give in."

Health Information Management - Integrating Information and Communication Technology in Health Care Work (Paperback): Marc Berg Health Information Management - Integrating Information and Communication Technology in Health Care Work (Paperback)
Marc Berg
R1,497 Discovery Miles 14 970 Ships in 12 - 17 working days


In almost all Western countries, concerted efforts are undertaken to stimulate the use of information and communication technology (ICT) in healthcare. Yet the number of success stories are few and the frustrations many. Health Information Management is a new textbook that introduces readers to the challenges, the lessons learned and the new insights of health information management at the start of the 21st century.

With a strong international orientation and a critical eye on many traditional information management views, the book illustrates key developments by drawing on many examples from different countries. This comparative approach provides readers with a comprehensive and well-balanced perspective to this core management topic in the healthcare field. It highlights how seemingly 'technical' management decisions affect both clinicians and patients, and how the unpredictable nature of technology development in complex organizations may be handled.

Dignity at Work - Eliminate Bullying and Create a Positive Working Environment (Hardcover, 1st ed): Pauline Rennie Peyton Dignity at Work - Eliminate Bullying and Create a Positive Working Environment (Hardcover, 1st ed)
Pauline Rennie Peyton
R2,751 Discovery Miles 27 510 Ships in 12 - 17 working days


Contents:
Preface - Who this book is for. Part One. Why is Bullying an important issue? A Background to Bullying at Work, Bullying at Work, The Victims of Bullying, Employers, Harassment, Bullying and the Law, Dignity at Work Policies. Harrassment Investigation. Mediation. Conclusions for Part 1. Part Two. Introduction. The Tole of Counsellors/Psychologists in Organisations. Useful Theories. Counselling in Organisations. Working with the Various Parties. The Process of Investigation. Mediation. Other Roles for Counsellors/Psychologists. Taking Care of the Self.

101 Tough Conversations to Have with Employees - A Manager's Guide to Addressing Performance, Conduct, and Discipline... 101 Tough Conversations to Have with Employees - A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges (Paperback, Second Edition)
Paul Falcone
R628 R530 Discovery Miles 5 300 Save R98 (16%) Ships in 10 - 15 working days

101 Tough Conversations to Have with Employees provides guidance for managers on how to broach uncomfortable conversations across a wide range of issues. Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of the uncomfortable topics supervisors must sometimes discuss with their employees. Top human resources author Paul Falcone?offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees that help sidestep potential awkwardness and meet issues head-on. This practical, solution-oriented book walks you through some of the most common and most serious employee problems you are likely to encounter. In 101 Tough Conversations to Have with Employees, Falcone covers topics including: substandard performance reviews, progressive disciplinary warnings and termination meetings, FMLA abuse and ADA accomodations, wage and hour challenges, team turnarounds, compensation conflicts, and more. This handy guide helps you treat their people with dignity and respect, focusing not just on what to say but also on how to say it. It provides proven techniques you can use to protect yourself and your organizations-and get the very best from your people.

Work Place Sabotage (Hardcover): Gerald Mars Work Place Sabotage (Hardcover)
Gerald Mars
R3,483 Discovery Miles 34 830 Ships in 12 - 17 working days

This title was first published in 2001. The examples cited in this study of sabotage in the working environment range from sophisticated tricks played in Western factories to natural reactions to inferior or unhealthy working practices in, for example, Malaysia and India. The book contains articles from various contributors which cover numerous topics within the subject including crime and punishment in the factory, employee and organizational sabotage, and management techniques to prevent sabotage.

Good Success - Learning Good Lessons from Bad Leaders (Paperback): E. Arthur Self Good Success - Learning Good Lessons from Bad Leaders (Paperback)
E. Arthur Self
R415 Discovery Miles 4 150 Ships in 12 - 17 working days

The purpose of Good Success is to help readers learn and integrate into their life and career the good lessons learned from bad leaders. Bad leaders drive organizational dysfunction, incarnate indecision, and deplete personal energy and team resolve. Also, bad leaders exhaust resources and hope. But, through Good Success readers gain the knowledge and the lessons to overcome the damage, shape their awareness, and build new courage to navigate beyond the chaos. Good Success enable recovery from the effects of bad leadership, creates the means to achieving self-mastery, brings closure to previous negative circumstances, and so much more. It is possible that those who work for bad leaders have already written-off any chance of benefiting from the chaos that they create. If so, Good Success helps readers draw a valuable inheritance from the F.E.A.R. (failures, experiences, anxieties, roadblocks) they've seen bad leaders produce.

Creating Psychologically Healthy Workplaces (Hardcover): Ronald J. Burke, Astrid M.Richardsen Creating Psychologically Healthy Workplaces (Hardcover)
Ronald J. Burke, Astrid M.Richardsen
R4,319 Discovery Miles 43 190 Ships in 12 - 17 working days

Workplaces can often be sources of stress, interfering with both job satisfaction and performance. This book explores ways to combat the factors contributing to an unhealthy workplace by building on the advances in positive psychology and organizational scholarship over the last 15 years. Focusing on ground-breaking concepts such as psychological capital, 'happiness compassion', virtuousness, support and gratitude, this book offers ways to target and reshape the unhealthy workplace environment. Each chapter provides real-life organizational situations in which companies of all sizes implement strategies that either hinder or successfully create a healthy workplace environment. The world-leading authors identify key causes that reduce employee satisfaction and job performance, offering a range of interventions that can prevent negative experiences to ultimately produce happier workforces and boost productivity. This book will be a vital reference for doctoral students studying the links between work and health as well as faculty studying ways to improve employee well-being. Those on advanced courses in human resource management, organization effectiveness and organizational change will also benefit from the vast array of international insights into a healthy workplace environment. Contributors: D.W. Ballard, C. Bohlmann, R.J. Burke, A. Carlsen, M. Carvalho de Azevedo, L. Craig, K.A. Davis, A. Day, C.A. Demsky, P. Fairlie, C. Fritz, M.J. Grawitch, D.B. Gulseren, E.B. Hwang, E.K. Kelloway, R.K. Kelly, C. Knight, K. Layous, J. Leblanc, M.P. Leiter, R. Lengnick-Hall, S.T. Lyons, T.K. McNamara, D. McPhee, V.J. Morganson, J.S. Nugent, K. Petersen, M. Pitt-Catsouphes, A.M. Richardsen, S. Snow, G. Spreitzer, J. Sundet, T. Thibault, M. Tims, L.E.M. Traavik, D.J. Travis, C.M. Youssef-Morgan, H. Zacher, G.I.J.M. Zwetsloot

Violence at Work - Causes, patterns and prevention (Hardcover, Illustrated Ed): Martin Gill, Bonnie S. Fisher, Vaughan Bowie Violence at Work - Causes, patterns and prevention (Hardcover, Illustrated Ed)
Martin Gill, Bonnie S. Fisher, Vaughan Bowie
R4,308 Discovery Miles 43 080 Ships in 12 - 17 working days

Workplace violence has emerged as a growing concern in today's interdependent political economy, and increasing attention is being paid to the phenomenon both by business and in the academic world to identifying its causes and to devise strategies to prevent it. In this book a distinguished international team, composed of both academics and practitioners, identify and address the key issues. It reviews the earlier literature on workplace violence, identifying and assessing key trends and patterns of violence at work, and reapplying traditional theories of victimisation and approaches to prevention, security and safety. Particular attention is paid to case studies which reflect innovative practice in prevention strategies, and in assessing informal frameworks which have been developed in response to this. Overall this book provides a foundation on which to base ways of better explaining, predicting, understanding and preventing workplace violence.

Workplace Bullying - What we know, who is to blame and what can we do? (Paperback): Charlotte. Rayner, Helge Hoel, Cary Cooper Workplace Bullying - What we know, who is to blame and what can we do? (Paperback)
Charlotte. Rayner, Helge Hoel, Cary Cooper
R2,109 Discovery Miles 21 090 Ships in 12 - 17 working days


Workplace bullying is an area that has attracted significant press attention through the past decade. A variety of well publicised surveys ave reveale that this is as issue endemic within working life in Britian; and at a conservative estimate, over half the working population can expect to experience bullying at work (either directly by being bullied, ir through witnessing it) at some stage in their careers. This is now seen as a disturbing event, with something like a fifth of witnesses and a quarter of direct targets leaving their organisations.
This serious damage to individuals has been accorded little direct research in Britian, although it has resulted in court cases brought under health and safety and equal opportunities legislation. The recognition of the problem and the emergence of the of court cases, have both served to focus the attention of the employers on the need to deal with the issue. The recent strike vote at Ford in Dagenham, asking the employer to enforce existing anti-harrasment policies, highlights the fact that having paper polices is not enough.
This book is derived from the largest study ever carried out on workplace bullying, supported by the CBI, TUC, Federation of Small Businesses, IPD and HSE among others. This study has covered 5,500 people, but the book goes beyond it to explore all the issues associated with what is becoming a majr issue in organisations.
Key Features:
presents a snapshot of the current problem
provides clear guidence
introduces case material, and illustrates general principles and procedures

The Corporate Culture Survival Guide (Hardcover, 3rd Edition): Edgar H Schein, Peter A Schein The Corporate Culture Survival Guide (Hardcover, 3rd Edition)
Edgar H Schein, Peter A Schein
R682 R534 Discovery Miles 5 340 Save R148 (22%) Ships in 12 - 17 working days

Effective, sustainable cultural change requires evolution, not disruption The Corporate Culture Survival Guide is the essential primer and practical guide every organization needs. Corporate culture pioneer Edgar H. Schein breaks the concept of 'culture' down into real terms, delving into the behaviors, values, and shared assumptions that define it, and explains why culture is the central factor in an organization's success or failure. This new third edition is designed specifically for practitioners needing to apply these practices in real-world settings, and has been updated with new coverage of globalization, technology, and managerial competencies. You'll learn how to get past subconscious bias to assess whether or not your existing culture truly serves your organization, and how to introduce change and manage the change process over time for a best-case-scenario outcome. Case studies illustrate successful change in real companies, providing models and setting the bar for dismantling dysfunctional cultures. Corporate culture begins with the founder, and evolves or not over time. Is your culture working for or against your organization? How can it be optimized? This book separates the truth from the nonsense to provide real-world guidance on initiating and managing cultural change. * Understand when to assess your culture, and how to do it objectively * Learn how cultures evolve and change over time, for better or worse * Discover the reality of multiculturalism amidst the rise of globalization * Evolve your culture to more effectively serve your organization Each of us is a part of many cultures what you do, where you live, where you grew up, what you enjoy, how you live; in the workplace, many different people with many different cultures come together toward a common goal will these cultures clash or synergize? The Corporate Culture Survival Guide shows you how to create an overarching corporate culture that gets everyone on the same page to drive your organization's success.

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