Although work furniture has had so much more attention recently there is a long way to go before this is translated into action in the wider world. Increased international concern for the health and safety of people at work is one of the driving forces behind this book.; The Science of Seating brings together researchers in ergonomics and posture with industrial designers, to review and assess the current state of chair design, with implications for cultural, behavioural and occupational aspects of health. The contributions are a significant step in the science of seating and should lead to a better understanding of the mechanics, dynamics and the effects of seating on the sitter.; They point to ways in which seats might become easier-to-use and adjust, offering both comfort and postural support without compromising freedom of movement: and in the not-too-distant furture, "the intelligent chair" will "remember" the sitter's preferences for position, cushiness and so on.; Topics covered include: Adjustability, Anthropometics, Posture, Back Pain, Biomechanics, Seat Pressure Distributions, School children, Special Needs of Users, Design Applications, Industry Perspectives, VDT Standards.; It is aimed at researchers and practising seating designers, ergonomists, design engineers, occupational health workers and physiotherapists and furniture manufacturers.

This work shows readers how to target task analysis TA resources effectively over the life cycle of a project from conceptual design Through To Systems Operation, Noting The Role Of TA In Safety And Quality assurance, minimizing operator error,

This work shows readers how to target task analysis TA resources effectively over the life cycle of a project from conceptual design Through To Systems Operation, Noting The Role Of TA In Safety And Quality assurance, minimizing operator error,

When the Harvard Business Review asked Robert Sutton for suggestions for its annual list of Breakthrough Ideas, he told them that the best business practice he knew of was 'the no asshole rule'. Sutton's piece became one of the most popular articles ever to appear in the HBR. Spurred on by the fear and despair that people expressed, the tricks they used to survive with dignity in asshole-infested places, the revenge stories that made him laugh out loud and the other small wins that they celebrated against mean-spirited people, Sutton was persuaded to write THE NO ASSHOLE RULE. He believes passionately that civilised workplaces are not a naive dream, that they do exist, do bolster performance and that widespread contempt can be erased and replaced with mutual respect when a team or organisation is managed right. There is a huge temptation by executives and those in positions of authority to overlook this trait especially when exhibited by so-called producers, but Sutton shows how overall productivity suffers when the workplace is subjected to this kind of stress.

Diversity and inclusion (D&I) isn't just an HR exercise - it can make a real different to your team performance too. By making everyone in your team feel like they belong, you'll be able to boost motivation and productivity. Everyone Included helps you make inclusion, belonging and wellbeing central to your team. By helping everyone feel that they belong, your team will foster genuine inclusion and be ready to adapt and evolve in the future. With a step-by-step plan to design and implement a diversity and inclusion plan that brings results: Where are you now? - Understand your team profile now by conducting a belonging Audit to identify your how inclusive your team is. What do I do next? - Design a D&I plan, including a business case to win support, and identify key metrics to measure its effectiveness How do I keep going? - Ensure your programme continually improves and remains relevant by creating measurements and feedback loops Everyone Included is your comprehensive, step-by-step guide to creating a diversity and inclusion strategy that delivers results for your team.

When the first edition of Martyn Sloman's Handbook appeared, it made an immediate impact on the HRD community. Its starting point was the idea that traditional approaches to training in the organization were no longer effective. The Handbook introduced a new model and set out the practical implications. The world of HRD has moved on, and Martyn Sloman has now drastically revised the text to reflect the increased complexity of organizational life and the many recent developments in the field. His aim remains the same: to help readers to develop a framework in which training can be effectively managed and delivered. In Part I of the text the author draws attention to the opportunities created for training by the current emphasis on competition through people. In Part II he poses the question: 'What should training managers be doing to ensure that training in their organization is as good as it can be?' Here he stresses the need to keep training aligned with business objectives, and to encourage line managers to work alongside the human resource professionals. The third and final Part considers the trainer as a strategic facilitator and examines the skills required. Martyn Sloman writes as an experienced training manager and his book is concerned, above all, with implementation. Thus the text is supported by questionnaires, survey instruments and specimen documents. With its combination of thought-provoking argument and practical guidance, the Handbook will continue to serve all those with an interest in organizational training.

Beyond the usual everyday annoyances and exasperations we all experience in the workplace, pettiness limits careers and opportunities on a broad scale and sometimes crosses the line into undeniably criminal behavior. Based on recent research conducted by SHRM, this groundbreaking book examines the seemingly limitless depths of workplace pettiness - as well as the remarkable heights of creativity it seems to inspire in people - and delivers proven tools for anyone to spot pettiness and deal with it directly.In addition to revealing the root cause of pettiness and what can be done to eliminate it, Dr. Alonso also offers insights into the personal and organizational costs associated with petty behavior and shows how HR can be its most fierce adversary. But perhaps best of all, he shares some of the most incredible true stories about petty behavior in the workplace you'll ever read!

When faced with a 'human error' problem, you may be tempted to ask 'Why didn't these people watch out better?' Or, 'How can I get my people more engaged in safety?' You might think you can solve your safety problems by telling your people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure and demanding compliance. These are all expressions of 'The Bad Apple Theory' where you believe your system is basically safe if it were not for those few unreliable people in it. Building on its successful predecessors, the third edition of The Field Guide to Understanding 'Human Error' will help you understand a new way of dealing with a perceived 'human error' problem in your organization. It will help you trace how your organization juggles inherent trade-offs between safety and other pressures and expectations, suggesting that you are not the custodian of an already safe system. It will encourage you to start looking more closely at the performance that others may still call 'human error', allowing you to discover how your people create safety through practice, at all levels of your organization, mostly successfully, under the pressure of resource constraints and multiple conflicting goals. The Field Guide to Understanding 'Human Error' will help you understand how to move beyond 'human error'; how to understand accidents; how to do better investigations; how to understand and improve your safety work. You will be invited to think creatively and differently about the safety issues you and your organization face. In each, you will find possibilities for a new language, for different concepts, and for new leverage points to influence your own thinking and practice, as well as that of your colleagues and organization. If you are faced with a 'human error' problem, abandon the fallacy of a quick fix. Read this book.

Leaders today need to be mindful of their circumstances as well as mindful of their own strengths and shortcomings. They need to have the disposition to succeed as well as the inner resourcefulness to persevere. Leaders must be willing to do things differently but also draw on tried and true traits, such as courage and gumption.
Moxie is a concept that the modern leader is wise to adopt--one part courage, one part can-do spirit, and one part recognition. In "Moxie: The Secret to Bold and Gutsy Leadership," author John Baldoni uses concrete, tried-and-true steps to bring out the inner leader in everyone. For management and employees alike, "Moxie" provides a roadmap to inspire innovation and effective leadership. Whether you're already at the helm of your organization or still looking for a way up the ladder, "Moxie" is the leadership tool you can't do without. Built on the MOXIE framework, leaders learn how Motivation, Opportunity, an "X" factor, Innovation, and Engagement work together for success.

Organizations accomplish results when they powerfully engage employees and capture their discretionary time. This is more important than ever during this period where employees are facing unprecedented time poverty. Technology has blurred the lines between employees' work and personal lives, and they are faced with the challenges of successfully navigating and integrating work and personal demands. When organizations provide the right benefits, policies, and cultural practices, they win and they serve employees in the process.
Using examples and real-world experiences from senior executives and employees, author Tracy Brower shows readers the importance of work-life supports and how they lead to more engaged and fulfilled employees. "Bring Work to Life by Bringing Life to Work" is your go-to guide to work-life support, providing easy-to-read strategies for building and implementing your organization's strategies to harness work-life supports, increasing positive impact to your bottom line.

7 Ways to Lead shares common sense and easy to use insight to enhance personal leadership and effective leadership skills. The number one complaint from many companies is, "Our leaders don't know how to lead!". Why would they? Most people are promoted because they did one thing really well or outlasted their "addicted to average" co-workers/teammates not because they knew how to lead. Andre Young's favorite example is, "You sold a million dollars worth of product... You are now the Sales Manager". They haven't proved they can manage or lead anyone; they've only proven they can sell a million dollars worth of product... their way. Work/Life Harmony is more important now than it's ever been. The notion of leaving home at the door before entering work and leaving work at the door when entering home is obsolete. The fact that cell phones are always accessible means significant others, relationships, and outside life now enter work with every employee... ALL DAY. So, when things are bad intimately, parentally, and socially it shows up at work with employees trying to do their job in between responding to ten pages of "Hate Texts". In contrast, when that same employee returns home, their phone may continue to ring, ding, or chime with work emails, work texts, etc. If they respond, they've effectively communicated it's okay to invade their time. If they don't, it doesn't erase the anxiety of not responding or knowing a pile of work is building up. There may not be a true balance between both realms, but 7 Ways to Lead helps leaders find and create harmony between the two.

_______________ 'A fascinating exploration that challenges our basic assumptions of what work means' - Yuval Noah Harari 'There is eminently underlinable stuff on most pages ... Fascinating' - The Times 'One of those few books that will turn your customary ways of thinking upside down' - Susan Cain 'Illuminating' - New Statesman _______________ A revolutionary new history of humankind through the prism of work, from the origins of life on Earth to our ever more automated present The work we do brings us meaning, moulds our values, determines our social status and dictates how we spend most of our time. But this wasn't always the case: for 95% of our species' history, work held a radically different importance. How, then, did work become the central organisational principle of our societies? How did it transform our bodies, our environments, our views on equality and our sense of time? And why, in a time of material abundance, are we working more than ever before?

For courses in Administrative Office Management, Office Management, or Administrative Management Continuing the tradition, Administrative Office Management, 8th edition, offers the most technologically updated text on the market. In combination with technological updates, this comprehensive introduction to office management focuses on what office managers actually do on the job. Dr. Quible's signature easy-to-read style coupled with pedagogical aids throughout systematically explores the full range of office management topics-office environment, employees, systems, and functions.

Nowadays, work is all about relationships Getting things done depends on getting along. And when relationships are difficult, it's not just our work that suffers: it's often our health and wellbeing too. Making Relationships Work at Work is the first book to cover comprehensively all the main components of building and maintaining great relationships at work. Based on 50 years' experience of working with a wide variety of organisations, teams and individuals and packed with practical strategies, tips and tools for making work relationships work better, it will not only help you to become more effective with less stress, but also to enjoy your working life more.

Light a Fire in Their Hearts helps to set great leaders apart by helping them connect with others on a human level. Light a Fire in Their Hearts is unique and appealing in that, Lisa Anna Palmer, uses a highly conversational style and speaks directly to new and aspiring leaders, including from team leader, manager and director. Within Light a Fire in Their Hearts, Lisa engages readers as though she were accompanying them, side by side, to help them figure out what the leadership journey is all about. In addition, Lisa shares her own personal stories, as well as stories from over 30 great leaders who share their tips, tools, and strategies to engage others to contribute their very best-consider them your team of virtual mentors. The goal of Light a Fire in Their Hearts is to help high performers to: Understand the importance of leadership and the impact on people and the planet, in addition to the bottom-line Self-reflect on their leadership journey and how they want to show up as a leader at work Learn more about the challenges that they will face that they don't typically teach you about in school Understand the transformation that needs to take place to shift from high performing individual contributor and/or team member to become a Great People Leader Learn about the Light Your Leadership Brand (c) approach to light a fire in the hearts of employees, which features wise practices of great leaders

The purpose of Good Success is to help readers learn and integrate into their life and career the good lessons learned from bad leaders. Bad leaders drive organizational dysfunction, incarnate indecision, and deplete personal energy and team resolve. Also, bad leaders exhaust resources and hope. But, through Good Success readers gain the knowledge and the lessons to overcome the damage, shape their awareness, and build new courage to navigate beyond the chaos. Good Success enable recovery from the effects of bad leadership, creates the means to achieving self-mastery, brings closure to previous negative circumstances, and so much more. It is possible that those who work for bad leaders have already written-off any chance of benefiting from the chaos that they create. If so, Good Success helps readers draw a valuable inheritance from the F.E.A.R. (failures, experiences, anxieties, roadblocks) they've seen bad leaders produce.

Do you ever feel you're a fraud and about to be found out? Do you feel an expectation to keep going and to be strong? Do you ever think what it would be like to just... 'STOP'? You're not alone. Mental ill health impacts one in four people every year, and professionals in high-pressure jobs are especially vulnerable. Life is a Four-Letter Word is a mental health survival guide for professionals, from a high-flying Big 4 accountant who's struggled with depression, anxiety, stress and suicidal thoughts and learned a lot along the way. Andy now advocates positive action around mental health, working closely with business leaders across the UK to help them build mentally healthy cultures. He is a renowned speaker and writer on mental health, entrepreneurship and finance.

"This is a comprehensive, practical and engaging book designed to help readers to recognise bullying behaviour at work and identify and select inter-personal strategies for handling bullying behaviour"--Provided by publisher.

You can try self-employment! Successfully self-employed autistic author Robyn Steward shares her keen insights about the valuable skills and unique visions self-employed autistic people bring to the job market. This book will teach you how to bring these strengths into the world of self-employment, so that you can follow your passions as part of the community. Featuring first-hand accounts from self-employed autistic people in businesses ranging from arts and crafts to web developer and book shop owner, this book outlines the common challenges you may encounter and ways to overcome them. Based on a survey of over 100 self-employed autistic people all over the world and peer reviewed by experts, it covers everything you need to get started, from networking and marketing products to managing tax and business records and more. It also includes details about benefit systems, getting work and bookkeeping. Written specifically for autistic people, people with learning / intellectual disabilities, and the people who support them, this book is the essential guide to starting your own business.

Almost 400 years ago philosophers John Locke and David Hume implicitly defined communication as a tool for the transmission of pure ideas, stating that the ideas themselves are what matter, not the way in which they are expressed and exchanged. Now known as the transmission model, this form of communication is still the foundation for academic courses in communication theory and practice, and is embedded in most business literature and education that address subjects related to workplace communication, organization behavior and culture, leadership, and conflict resolution. But what if this accepted model of communication was incomplete? Re-Making Communication at Work argues that the transmission model of communication needs to be replaced by a new approach to communication. Sostrin challenges the status quo by exposing the most common myths that inaccurately define successful communication at work. These misperceptions are replaced by a set of core principles that deliver a clear mandate for re-making communication at work. Sostrin not only provides the theoretical foundation for this new approach, but he uses a straightforward model and exercises that demonstrate how managers, students, and consultants can powerfully improve relationships, decision-making, and collaboration with a few lines and circles.

The secret to business success? Get REAL and be HUMAN! As human beings, we are built to connect and form relationships. So, it should be no surprise that relationships must also translate into the workplace, where we spend most of our time! Companies that recognize this will retain the most productive, creative, and loyal employees, and invariably seize the competitive edge. The most successful leaders are those who actively form quality relationships with their employees, who honor fundamental human qualities-authenticity, openness, and basic politeness-and apply them day in and day out. Paying attention and genuinely caring about the effects people have on one another other is key to developing a winning culture where people perform at the top of their game and want to work. As a workplace strategist and business coach, Erica Keswin has spent over 20 years working with top business leaders and executives to build successful organizations that honor relationships. Featuring case studies from top brands such as, Lyft, Starbucks, Mogul, SoulCycle, and more, Bring Your Human to Work distills the key practices of the most human companies into applicable advice that any business leader can use to build a "human workplace." These building blocks include: *Understanding your company's role in the world, beyond financial profit *Encouraging employees to be healthy in body and spirit *Running your meetings with clear purpose *Making space for face-to-face interaction *Building professional development into company culture *Inspiring your workforce to give back to the community *Simply saying "thank you" A human company is real, genuine, aligned, and true to itself. A real company flaunts its humanity, instead of hiding it. It's what the most successful, sustainable companies are doing today, and there's no reason yours can't be the same. Keswin's leadership lessons foster fairness, devotion, and joy in the workplace-all critical elements of a successful business. By bringing your human to work, you can design a workplace that is good for people, great for business, and just might change the world.

TWI Case Studies: Standard Work, Continuous Improvement, and Teamwork provides the insight of leading experts to assist in the execution of Training Within Industry (TWI)-the game-changing business tool. Presented as a series of case studies from a range of corporations with a variety of products and needs, it illustrates the rebirth of TWI programs in the United States. Demonstrating how TWI can benefit any and all organizations regardless of industry, the book details the specific activities decision-makers need to accomplish to successfully incorporate TWI into the business culture-including the Ten Points for Implementing and Sustaining the TWI "J" Programs. The case studies describe the use of TWI Programs at some of the world's leading companies, including: IBM Herman Miller Ben & Jerry's Homemade Ice Cream Green Mountain Coffee Roasters US Synthetic Born in the 1940s, and used to support the US military during World War II, TWI Programs later became the unrecognized yet powerful tools of the Toyota Production System. Imparting the fundamental skills that are useful across any field, the TWI programs described in this book are so fundamentally sound that using them to any degree will improve performance. Strict adherence will all but guarantee efficient work flow, higher employee morale, and an improved sense of cohesiveness among your employees.

Gain insight into history organizations of all shapes and sizes in this book, which addresses the opportunities and challenges of public historians' work through the prism of the past, present, and future of our communities and institutions, as well as the public history field itself. Featuring essays from some of the leading thinkers in the profession, this book not only looks at major themes as they relate to historians' work but also inspires creativity in how they approach their work in an institutional and personal sense. The themes themselves are important, but even more important are the articles (presented here as chapters) that amplify the overarching themes. Chapters discuss in-depth and through real-world examples, the work of history organizations. They specifically focus on the challenges and opportunities that are important to any nonprofit (or small business)-entrepreneurship, change, transformation, possibility/opportunity, partnerships-but also those unique to history organizations, leverage the asset of history to: explore place, commemorate the past (and therefore better understand the present), demonstrate how it is people who make history, and discern how to use the past to chart the future. Together, An American Association for State and Local History Guide to Making Public History provides a roadmap of the national discussions the field of history museums and organizations is having regarding its present and the future.