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Books > Business & Economics > Business & management > Office & workplace > General
'An adventure into the very human science of making breakthroughs together.' - Charles Duhigg, Pulitzer Prize-winning journalist and author of The Power of Habit The best groups are more than the sum of their parts - but why does teamwork so often fail to fulfill this promise? Award-winning entrepreneur and journalist Shane Snow takes us on an extraordinary tour of the hidden science of team dynamics, revealing the counterintuitive reasons that some groups break out while far too many break down. Examining history-making groups like the Wu Tang Clan and the Russian national hockey side alongside teams whose failures have had lasting impact, Snow reveals the answers, and what the rest of us can learn from the rare teams that do the impossible together. In this stimulating, pacey adventure through history, neuroscience, psychology, sports and business, Snow explores the secrets of the best teams the world has to offer. You'll discover: - How ragtag teams - from soccer clubs to startups to gangs of pirates - beat the odds throughout history - Why DaimlerChrysler flopped while the Wu-Tang Clan succeeded, and the surprising factor behind most failed mergers, marriages, and partnerships - What the Wright Brothers' daily arguments can teach us about group problem solving - The true stories of pioneering women in law enforcement, unlikely civil rights collaborators, and underdog armies that did the incredible together - The team players behind great social movements in history, and the science of becoming open-minded. Provocative and entertaining, Dream Teams is a landmark work that will change the way we think about progress and collaboration.
A deeply personal call to action for women of color to find power from within and to join together in community, advocating for a new corporate environment where we all belong-and are accepted-on our own terms. Women of color comprise one of the fastest-growing segments in the corporate workforce, yet often we are underrepresented-among the first, few, or only ones in a department or company. For too long, corporate structures, social zeitgeist, and cultural conditioning have left us feeling exhausted and downtrodden, believing that in order to "fit in" and be successful, we must hide or change who we are. As a former senior partner at a large global services firm, Deepa Purushothaman experienced these feelings of isolation and burnout. She met with hundreds of other women of color across industries and cultural backgrounds, eager to hear about their unique and shared experiences. In doing so, she has come to understand our collective setbacks-and the path forward in achieving our goals. Business must evolve-and women of color have the potential to lead that transformation. We must begin by pushing back against toxic messaging-including the things we tell ourselves-while embracing the valuable cultural viewpoints and experiences that give us unique perspectives at work. By fully realizing our own strengths, we can build collective power and use it to confront microaggressions, outdated norms, and workplace misconceptions; create cultures where belonging is never conditional; and rework corporations to be genuinely inclusive to all. The First, the Few, the Only is a road map for us to make a profound impact within and outside our organizations while ensuring that our words are heard, our lived experiences are respected, and our contributions are finally valued.
Behaviour at work can no longer be stereotyped as global or local a " modern or traditional a " with very little in-between. Instead work behaviour is a complex interplay between Global and Local values. It takes place in a Glocality. Thus individual achievement co-exists with group aspirations, pay diversity takes place in a social context, teamwork reflects cultural narrative, and labour mobility is bound by community bias. Globalization and Culture at Work: Exploring their Combined Glocality breaks new ground by exploring such glocalities, and the implications they create for managing human potential better. The volume is essential reading for researchers, managers, culturalists and consultants of work behaviour alike.
In this fully updated edition of his classic Presenting to Win, the world's #1 presentation consultant helps you connect with even the toughest, most high-level audiences - and move them to action. Jerry Weissman shows in-person and online presenters of all kinds how to tell compelling stories that focus on exactly what's in it for their listeners. Drawing on brand-new case studies, Weissman shows how to identify your key goals and messages before you even open your presentation software; stay focused on what your listeners really care about; and capture your audiences in the first crucial 90 seconds, even if you can't see them. From bullets and graphics to the effective, sparing use of special effects, Weissman covers all the practical mechanics of effective presentation. This guide's easy, step-by-step approach has been proven with billions of dollars on the line, in hundreds of IPO road shows before the world's most jaded investors. They'll work for you, too!
Increasingly, people working in teams face complex issues that need resolving in an efficient, participatory manner that honors the group's diverse perspectives and individual creativity. "The Workshop Book "outlines the best practices of the workshop method, based on the Institute for Cultural Affair's Technology of Participation, (TM) and its use in consensus formation, planning, problem solving, and research. It also discusses workshop preparation and design, leadership styles, dealing with difficult behaviors, and special applications such as its use in large groups and for planning purposes. R. Brian Stanfield is the Director of Publications at the Canadian Institute of Cultural Affairs and author of the companion volume, "The Art of Focused Conversation," and "The Courage to Lead "(New Society Publishers).
A generations expert and author of When Generations Collide and The M-Factor teams up with his seventeen-year-old son to introduce the next influential demographic group to join the workforce-Generation Z-in this essential study, the first on the subject. They were born between between 1995 and 2012. At 72.8 million strong, Gen Z is about to make its presence known in the workplace in a major way-and employers need to understand the differences that set them apart. They're radically different than the Millennials, and yet no one seems to be talking about them-until now. This generation has an entirely unique perspective on careers and how to succeed in the workforce. Based on the first national studies of Gen Z's workplace attitudes; interviews with hundreds of CEOs, celebrities, and thought leaders on generational issues; cutting-edge case studies; and insights from Gen Zers themselves, Gen Z @ Work offers the knowledge today's leaders need to get ahead of the next gaps in the workplace and how best to recruit, retain, motivate, and manage Gen Zers. Ahead of the curve, Gen Z @ Work is the first comprehensive, serious look at what the next generation of workers looks like, and what that means for the rest of us.
This book explores a new area of psychology of sustainability and sustainable development with specific focus on organizations, and introduces a range of advanced perspectives for healthy business, harmonization and decent work. Split into two parts, the first half presents cross-cultural contributions that study in depth the benefits and drawbacks of sustainability, while the second half discusses theoretical approaches and empirical research that offer new prospects for innovation in prevention science. Gathering research from leading scholars and researchers from around the globe, this book offers an essential reference guide that will benefit researchers, professionals, students, and policy makers interested in promoting better business harmony and sustainability.
You can try self-employment! Successfully self-employed autistic author Robyn Steward shares her keen insights about the valuable skills and unique visions self-employed autistic people bring to the job market. This book will teach you how to bring these strengths into the world of self-employment, so that you can follow your passions as part of the community. Featuring first-hand accounts from self-employed autistic people in businesses ranging from arts and crafts to web developer and book shop owner, this book outlines the common challenges you may encounter and ways to overcome them. Based on a survey of over 100 self-employed autistic people all over the world and peer reviewed by experts, it covers everything you need to get started, from networking and marketing products to managing tax and business records and more. It also includes details about benefit systems, getting work and bookkeeping. Written specifically for autistic people, people with learning / intellectual disabilities, and the people who support them, this book is the essential guide to starting your own business.
Controlling Risk-In A Dangerous World How do operators prevent the next accident that is inevitably trying to kill them? How do they improve performance? Can they do both simultaneously? On the front lines of danger, operators face hazards and make life-and-death decisions in dynamic, complex situations. They are the last line of defense trying to prevent death and destruction. What happens if they don't succeed? After accidents, organizations typically issue new rules. These will work-for a while-in preventing similar accidents. But accidents are rarely simple. Hardware does not "just break." A company may be blindsided by another accident that no one thought would occur. Investigators determine the latest catastrophe was tragically similar to a forgotten previous accident. Again, new rules are issued and procedures are updated-yet the cycle of accidents continues. Organizations, and operators, must need something more than rules and procedures. Since the beginning of the space program, astronauts have been developing techniques to help flight crews stay alive and accomplish dangerous missions in the unforgiving environment of space. Astronauts-and operators in every hazardous profession-have learned how to achieve better performance and accomplish more missions with higher quality. In Controlling Risk, you will learn how to operate better, work together, improve performance in your high-risk business, and accomplish much more in your dangerous world!
The ultimate handbook for fostering and cultivating a strong team culture, from the New York Times bestselling author of The Culture Code and The Talent Code. Building a team has never been harder than it is right now. How do you create connection and trust? How do you stay focused on your goals? In his years studying the ways successful groups work together, Daniel Coyle has spent time with elite teams around the world, observing the ways they support each other, manage conflict, and move toward a common goal. In The Culture Playbook, he distills everything he has learned into sixty concrete, actionable tips and exercises that will help your team build a cohesive, positive culture. Great cultures, Coyle has found, are built on three essential skills: safety, vulnerability, and purpose. Within this framework, he shows us how we can better serve our teammates, ourselves, and our shared purpose, including:
With reflections, exercises, and practical tips that will prove invaluable to companies, athletes, and families alike, and replete with black-and-white illustrations, The Culture Playbook is an indispensable guide to ensuring that your team performs at its best.
This comprehensive study provides a perceptive portrait of workplace employment relations in Britain and France using comparable data from two large-scale surveys: the British Workplace Employment Relations Survey (WERS) and the French Enquete Relations Professionnelles et Negociations d'Entreprise (REPONSE). These extensive linked employer-employee surveys provide nationally-representative data on private sector employment relations in all but the smallest workplaces, and offer a unique opportunity to compare and contrast workplace employment relations under two very different employment regimes. An insightful read for all academics and students of employment, the findings also have implications for practitioners and policy-makers keen to identify and promote "best practice".
People 's work orientations and attitudes to paid work are highly important for the welfare of any country. Still, little is currently known about how such attitudes are distributed among different countries, men and women, classes, occupations, age groups and so on. Even less is known about how work orientations have changed during the dramatic social transformations of economies and labour markets during recent decades. What happened, for example, to work orientations in Iceland when the country went bankrupt? The answer is quite surprising. Or, is it true that work is losing its position in people 's lives in Western world? What is the relationship between people 's attitudes to work and the way they actually behave on the labour market? This timely book deals with these questions and more presenting fresh knowledge on changes in work orientations in many countries. It is based on genuine theoretical arguments and thorough empirical studies, using both qualitative and quantitative methods. It is a great source of new knowledge on work orientations and changes in attitudes to work.
In this thought-provoking and heartbreaking memoir, an award-winning writer tells the story of his father, John Stanley Ford, the first black software engineer at IBM, revealing how racism insidiously affected his father’s view of himself and their relationship. In 1947, Thomas J. Watson set out to find the best and brightest minds for IBM. At City College he met young accounting student John Stanley Ford and hired him to become IBM’s first black software engineer. But not all of the company’s white employees refused to accept a black colleague and did everything in their power to humiliate, subvert, and undermine Ford. Yet Ford would not quit. Viewing the job as the opportunity of a lifetime, he comported himself with dignity and professionalism, and relied on his community and his "street smarts" to succeed. He did not know that his hiring was meant to distract from IBM’s dubious business practices, including its involvement in the Holocaust, eugenics, and apartheid. While Ford remained at IBM, it came at great emotional cost to himself and his family, especially his son Clyde. Overlooked for promotions he deserved, the embittered Ford began blaming his fate on his skin color and the notion that darker-skinned people like him were less intelligent and less capable—beliefs that painfully divided him and Clyde, who followed him to IBM two decades later. From his first day of work—with his wide-lapelled suit, bright red turtleneck, and huge afro—Clyde made clear he was different. Only IBM hadn’t changed. As he, too, experienced the same institutional racism, Clyde began to better understand the subtle yet daring ways his father had fought back.
Recent years have witnessed major changes to the workplace across Europe. The speed of these changes requires constant monitoring and reappraisal. In this book, recent trends are analyzed and their consequences discussed, within a socio-historical context which also reveals underlying patterns of continuity. The trends analyzed include: the presence of high rates of endemic unemployment and underemployment, particularly amongst the young the growth of insecure and precarious employment sweeping changes to the regulation of and organization of work the diminution in the availability of manual work and the growth of white-collar service-sector jobs the growing participation of women in paid employment the introduction of new organizational forms and new forms of management the accelerating use of IT the growth in demand for educational and vocational qualifications by employers the increasing influence of European legislation on work, retirement, health, safety, etc the growing importance of voluntary-sector work The contributors to the volume present both primary research and a wide-ranging survey and analysis of recent major contributions in the field. Detailed empirical material is included from Belgium, Finland, Germany, The Netherlands, Spain, Sweden, the UK and the EU more generally. Thus, the book aims to provide a current overview of the nature of work from a pan-European perspective, illuminated by up-to-the-minute field research.
Our most basic relationship with the world is one of technological mediation. Nowadays our available tools are digital, and increasingly what counts in economic, social, and cultural life is what can be digitally stored, distributed, replayed, augmented, and switched. Yet the digital remains very much materially configured, and though it now permeates nearly all human life it has not eclipsed all older technologies. This Handbook is grounded in an understanding that our technologically mediated condition is a condition of organization. It maps and theorizes the largely unchartered territory of media, technology, and organization studies. Written by scholars of organization and theorists of media and technology, the chapters focus on specific, and specifically mediating, objects that shape the practices, processes, and effects of organization. It is in this spirit that each chapter focuses on a specific technological object, such as the Battery, Clock, High Heels, Container, or Smartphone, asking the question, how does this object or process organize? In staying with the object the chapters remain committed to the everyday, empirical world, rather than being confined to established disciplinary concerns and theoretical developments. As the first sustained and systematic interrogation of the relation between technologies, media, and organization, this Handbook consolidates, deepens, and further develops the empirics and concepts required to make sense of the material forces of organization.
This set comprises forty volumes covering nineteenth and twentieth century European and American authors. These volumes will be available as a complete set, mini boxed sets (by theme) or as individual volumes. This second set compliments the first sixty-eight volume set of Critical Heritage published by Routledge in October 1995.
Developments in IT and the resulting knowledge-based economy have challenged traditional concepts of office design, as well as many of the larger architectural and urban design models. This book examines the implications of this revolution on current urban design and identifies potential new trends in office design from an international perspective. Six themes are addressed:
These forward-thinking essays have been contributed by practitioners and academics from a wide spectrum of interests to deliver an illuminating look into the unfolding possibilities and challenges ahead.
Managing Workplace Diversity, Equity, and Inclusion bridges the gap between social science theory and research and the practical concerns of those working in diversity, equity, and inclusion by presenting an applied psychological perspective. Using foundational ideas in the field of diversity, equity, and inclusion as well as concepts in the social sciences, this book provides a set of cognitive tools for dealing with situations related to workplace diversity and applies both classic theories and new ideas to topics such as United States employment law, teamwork, gender, race and ethnicity, sexual orientation, and other areas. Each chapter includes engaging scenarios and real-world applications to stimulate learning and help students conceptualize and contextualize diversity in the workplace. Intended for upper-level undergraduates as well as graduate students, this textbook brings together foundational theories with research-based and practical, real-world applications to build a strong understanding of managing diversity, equity, and inclusion in the workplace. Coming soon, this text will have its own companion website, which has been designed to give students and instructors a comprehensive look into Workplace Diversity, Equity, and Inclusion, offering case studies, practical applications, tests, and essay questions.
This book examines some of the key issues around violence at work which have emerged in the new millennium, including the events of September 11th 2001 and other terrorist-related incidents, identifying these as an extreme form of workplace violence. It builds upon the expanded typology of workplace violence in Violence at Work (Willan, 2001), and identifies four types of workplace violence: intrusive, external violence including terrorism; consumer/client-related violence; staff-related violence; organizational violence. This book also addresses some key emerging and controversial issues facing those concerned with workplace violence, including staff who abuse those in their care, domestic violence spilling over into the workplace, violence against aid and humanitarian workers, and organizations who are themselves abusive to their staff and service users as well as oppressive of their surrounding communities. Workplace Violence goes beyond the current emphasis on equipping 'primary responders' (e.g. police, fire ambulance, etc) to react to terrorist-related and other workplace violence incidents, paying attention to the 'secondary' responders such as human services workers, managers, human resources staff, unions, occupational health and safety professionals, humanitarian aid workers and median staff - and their training and support needs.
This title was first published in 2001. The examples cited in this study of sabotage in the working environment range from sophisticated tricks played in Western factories to natural reactions to inferior or unhealthy working practices in, for example, Malaysia and India. The book contains articles from various contributors which cover numerous topics within the subject including crime and punishment in the factory, employee and organizational sabotage, and management techniques to prevent sabotage.
For many mental health professionals, executive and personal coaching represent attractive alternatives to managed care practice. This book provides mental health professionals with a map of the territory of the corporate world and describes in detail the major theoretical coaching models and progressive phases. Sperry addresses both executive coaching and personal coaching, revealing the practical, ethical and legal aspects of beginning and maintaining an active coaching practice.
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