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Books > Business & Economics > Business & management > Office & workplace > General

The Spirit of Work - Timeless Wisdom, Current Realities (Hardcover): Marie Gervais The Spirit of Work - Timeless Wisdom, Current Realities (Hardcover)
Marie Gervais
R777 R685 Discovery Miles 6 850 Save R92 (12%) Ships in 18 - 22 working days
Creativity in Workforce Development and Innovation - Emerging Research and Opportunities (Hardcover): Sally Blake, Candice M.... Creativity in Workforce Development and Innovation - Emerging Research and Opportunities (Hardcover)
Sally Blake, Candice M. Burkett
R3,599 Discovery Miles 35 990 Ships in 18 - 22 working days

Though creativity is considered an asset in the modern business world, it is currently not being promoted in educational programs. Developing, supporting, and sustaining creativity in individuals will shape the future of business and enrich the incoming workforce. Creativity in Workforce Development and Innovation: Emerging Research and Opportunities presents the latest scholarly research on the importance of creativity in this era of growing complexity and rapid change. Including relevant research on development and sustainability of creativity within businesses, this unique source provides coverage in areas such as teacher preparation, global workforce, and cognitive studies. This book is an important resource for educators, professionals, and students seeking current research on the best options for promoting creativity in education and the modern workforce.

Gratitude Infusion - Workplace Strategies for a Thriving Organizational Culture (Hardcover): Kerry Alison Wekelo Gratitude Infusion - Workplace Strategies for a Thriving Organizational Culture (Hardcover)
Kerry Alison Wekelo
R418 R392 Discovery Miles 3 920 Save R26 (6%) Ships in 18 - 22 working days
Learning to Work Safely - A Guide for Managers and Educators (Hardcover, New): John Lewko, Richard Volpe Learning to Work Safely - A Guide for Managers and Educators (Hardcover, New)
John Lewko, Richard Volpe
R2,550 Discovery Miles 25 500 Ships in 18 - 22 working days

Working for pay is a common experience throughout North America for youth, with up to 80 percent of high school students working for at least a short duration of time through the course of a year. Once adolescents enter the labor market, they usually continue working, though they change jobs frequently through to their early 20s. Most working youth are employed during both the school year and the summer. Adolescents and young adults are exposed to a variety of workplace risks and hazards that include operating dangerous tools, machinery, and vehicles; handling cash in situations prone to robbery; and working with supervisors and co-workers whose own 'safe work practices' are suspect. Proper orientation and training is sometimes minimal; supervision can be limited and of questionable quality. Given that over the past fifty years the proportion of adolescents entering the workforce has increased six-fold for both males and females, and that the number of working youth is expected to continue increasing due to globalization and diffusion of new technologies, there is definite cause for concern. Why the large discrepancy between young people and adults when it comes to workplace injury? Why are our future workers being injured at all? Youth willingly enter work settings expecting to be guided and protected, yet many are exposed to work environments and safety cultures leading to quite different outcomes. Some answers may lie in better understanding the young worker experience or in the similarities and differences between the young worker and adult worker experience. We only know that a simplistic, rote answer will not suffice, especially when young people continue to be injured, some fatally, on the job. In an effort to begin answering some of these questions, we have developed this two part book. Part I is designed to provide the reader with an overview of what we know about young workers and some of the factors that may influence their ability to stay safe at work. The literature draws attention to areas ranging from the Nature of the Workplace, to Risk Perception, and finally to Management and System Support. Where appropriate, the findings from the Young Worker Young Supervisor (YWYS) project are brought into the existing literature on young worker health and safety. Part I sets the tone for Part II of the monograph by giving the reader an idea of what young workers find themselves facing when they enter the world of work, from characteristics of the workplace to unique conditions and relationships of young workers. To further illuminate the issues and situations youth face in the workplace, Part II presents a series of vignettes that were drawn from real life situations observed through the course of the YWYS project. The vignettes are brief, evocative descriptions, accounts, or episodes representing the types of experiences common to young workers. These vignettes are based on the case studies and interviews conducted during the course of the YWYS project. The circumstances presented in the vignettes reflect the conditions under which many young workers find themselves. As farfetched as some of the managers' and young workers' behavior may seem in the vignettes, the events are fictionalized versions of real workplace occurrences. Each vignette is followed by one or more 'scenario(s)', each presenting an open-ended problem taken from real life and faced by young workers. Each scenario ends with a series of questions intended to encourage the reader towards further discussion.

Noble Enterprise - The Commonsense Guide to Uplifting People and Profits (Hardcover): Darwin Gillett Noble Enterprise - The Commonsense Guide to Uplifting People and Profits (Hardcover)
Darwin Gillett
R701 Discovery Miles 7 010 Ships in 18 - 22 working days
Practical Empathy (Paperback): Indi Young Practical Empathy (Paperback)
Indi Young
R1,154 Discovery Miles 11 540 Ships in 18 - 22 working days
Working a Better Way - A Fifty Year History of LandrumHR (Hardcover): H Britt Landrum Working a Better Way - A Fifty Year History of LandrumHR (Hardcover)
H Britt Landrum; Edited by Christy Emmanuel; Cover design or artwork by Cissi Milford
R737 Discovery Miles 7 370 Ships in 18 - 22 working days
Radical Candor (Hardcover, Revised, Updated ed.): Kim Scott Radical Candor (Hardcover, Revised, Updated ed.)
Kim Scott 1
R754 R569 Discovery Miles 5 690 Save R185 (25%) Ships in 10 - 15 working days
Leading Lean Six Sigma - Research on Leadership for Operational Excellence Deployment (Hardcover): Alessandro Laureani, Jiju... Leading Lean Six Sigma - Research on Leadership for Operational Excellence Deployment (Hardcover)
Alessandro Laureani, Jiju Antony
R1,695 Discovery Miles 16 950 Ships in 18 - 22 working days

There is significant research available on critical success and failure factors of Lean Six Sigma implementation in organizations, predominantly focusing on the technical side of this performance method. But many organisations have overlooked soft skill aspects and the responsibilities of the Executive Leadership of the organization to make deployment a success. Leading Lean Six Sigma: Research on Leadership for Operational Excellence Deployment assesses the impact of organizational leadership on the deployment of Lean Six Sigma in organisations. By identifying leadership as a critical success factor for Lean Six Sigma deployment in organizations, this book details what leadership traits are needed for a successful deployment, differentiating by industry sector, and presents a ground-breaking leadership dependency model. Alessandro Laureani and Jiju Antony's new research extends and refines the current understanding of Lean Six Sigma and leadership, identifying the traits a leader needs to display to increase the chances of successful deployment. This book offers new perspectives for researchers examining Leadership, Management and Operational Excellence, as well as presenting useful guidance for practitioners launching, managing or sustaining continuous improvement initiatives in their organisations.

How Honesty Pays - Restoring Integrity to the Workplace (Hardcover): Charles E. Watson How Honesty Pays - Restoring Integrity to the Workplace (Hardcover)
Charles E. Watson
R2,221 R2,051 Discovery Miles 20 510 Save R170 (8%) Ships in 10 - 15 working days

Against the all-too-familiar backdrop of corporate scandal and greed, Charles Watson provides what he calls a blueprint to help working men and women, from the tops of organizations to the bottoms, step forward and help restore and defend the integrity of business. Step by step, he outlines fifteen fundamental commandments of honest business-from put people first to be your own person-common-sensical approaches to making decisions, solving problems, and taking action in ways that deliver results without compromising on principles. Using dozens of compelling examples, from companies large and small, Watson demonstrates how honesty, integrity, and trust are at the root of such essential business concepts as creativity and innovation, risk taking, collaboration, attracting and retaining talented people, and anticipating and exceeding customer expectations. He also tackles such complex issues as how to prevent an ethical ego from becoming arrogant and how to stand your ground when faced with unethical competition, resistance from above or below, or the temptation to take the path of least resistance. Ultimately, he provides practical, not abstract or theoretical, recommendations for developing individuals and organizations that encourage authentic relationships, act in ways that society admires, and have the boldness to initiate action with conviction. Watson also tackles such complex issues as how to prevent an ethical ego from becoming arrogant and how to stand your ground when faced with unethical competition, resistance from above or below, or the temptation to take the path of least resistance. He reminds us that integrity is derived from the Latin integritas-oneness, a consistency of purpose, word, and deed. Applying this principle, he provides practical, not abstract or theoretical, recommendations for developing individuals and organizations that encourage authentic relationships, celebrate positive achievements, act in ways that society admires, and have the boldness to initiate action with conviction. Ultimately, Watson demonstrates that with courage and humility you can, indeed, do well by doing good-not only at work, but in all aspects of your life.

The Art of Outsourcing Information Technology - How Culture and Attitude Affect Client-Vendor Relationships (Hardcover): Jan D.... The Art of Outsourcing Information Technology - How Culture and Attitude Affect Client-Vendor Relationships (Hardcover)
Jan D. Felton
R597 Discovery Miles 5 970 Ships in 18 - 22 working days

Increasing numbers of businesses and Information Technology firms are outsourcing their software and Web development tasks. It is has been estimated that currently half of the Fortune 500 companies have utilized outsourcing for their development needs and estimates that by the end of 2008, 40% of U.S. companies will either develop, test, support, or store software overseas, with another 40% considering doing the same. Several industries, from computer software to telemarketing, have begun aggressively shifting white-collar work out of the United States. The United States currently accounts for more than half of worldwide spending on IT outsourcing, with a growing portion of this spending going to countries such as India, Russia, and the Philippines, and this trend will continue. Research has indicated that the primary problem is language because of idiomatic expressions and subtle cultural nuances associated with the use of particular words. Thus communication frequently breaks down when dealing with overseas companies.

Reimagining Workplace Well-Being - Fostering a Culture of Purpose, Connection, and Transcendence (Hardcover): Jessica Grossmeier Reimagining Workplace Well-Being - Fostering a Culture of Purpose, Connection, and Transcendence (Hardcover)
Jessica Grossmeier
R694 R624 Discovery Miles 6 240 Save R70 (10%) Ships in 18 - 22 working days
Petticoats and Pinstripes - Portraits of Women in Wall Street's History (Hardcover, New): Sheri J Caplan Petticoats and Pinstripes - Portraits of Women in Wall Street's History (Hardcover, New)
Sheri J Caplan
R1,760 Discovery Miles 17 600 Ships in 10 - 15 working days

This fascinating work presents biographical essays about women from the colonial period to modern times, chronicling the previously untold story of the female financial experience in the United States. Petticoats and Pinstripes: Portraits of Women in Wall Street's History provides a fascinating chronological account of the contributions of women on Wall Street through profiles of selected individuals that set their achievements in the context of the prevailing times. The book documents how women frequently assumed financial roles as a temporary palliative to the nation's ills, only to be cast aside once conditions improved, and how they were often restrained from financial endeavors by various factors, including American legal, political, economic, and cultural norms. Author Sheri J. Caplan describes the accomplishments of women in the financial world against the backdrop of the general advancement of women's rights and the evolution of gender-based roles in society, and identifies the primary factors in the development of a greater female role in finance: wartime urgency, personal necessity, technological change, and financial education. Explores the female financial experience in the United States from the colonial period to modern times Presents the history of women on Wall Street by placing personalities in the context of both Wall Street's development and prevailing political and cultural times Identifies common themes and issues confronted by women in finance Provides two quick-reference appendices, one describing the significance of particular women and a second that provides a chronology of milestones

It's All about CEX! - The Essential Guide to Customer and Employee Experience (Hardcover): Jason S. Bradshaw It's All about CEX! - The Essential Guide to Customer and Employee Experience (Hardcover)
Jason S. Bradshaw
R569 R523 Discovery Miles 5 230 Save R46 (8%) Ships in 18 - 22 working days
Culture and Creativity in Organizations and Societies (HB) (Hardcover, New): John E Kuada, Olav Jull Sorensen Culture and Creativity in Organizations and Societies (HB) (Hardcover, New)
John E Kuada, Olav Jull Sorensen
R1,384 Discovery Miles 13 840 Ships in 10 - 15 working days

If you want to learn about how leadership and culture jointly influence creativity in organizations and societies, this book provides you with the insight you are looking for. The contributors are scholars from diverse backgrounds - engineering, business management, sociology and communication. A common theme resonating in all the nine chapters of the book is the benefits of collaborative leadership in management. The authors have presented and applied concepts such as "value innovation," "creative intelligence," "creative leadership," and "disciplined creativity" to describe skills that leaders need to be able to facilitate organizational and societal development. Each chapter provides new models and perspectives on culture and creativity that add novel dimensions to the existing literature on the topic. The book is therefore a recommended reading for policy makers, managers, educators, researchers and expatriates who are either seeking new insights into the subject of creativity or are in search of suggestions on how to improve creativity at individual and collective levels of organizations and societies. _________________________________________________________________________ About the Editors John Kuada is Grundfos professor in International Business and Intercultural Management at the Department of Business Studies, Aalborg University, Denmark. In addition to teaching and research, Professor Kuada has an extensive experience as a business consultant and training advisor in areas of management, marketing and cross-border inter-firm relations in Europe and Africa. He is the founder and current editor of African Journal of Economic and Management Studies. Olav Jull Sorensen is a professor of International Business at the Centre of International Business, Department of Business Studies, Aalborg University, Denmark. He initiated the establishment of the centre in 1984, including an MSc programme in International Business. Professor Sorensen's major research interests include the internationalization process of companies, global industrial dynamics and global value chain, as well as government-business relations.

Multidisciplinary Approach to Diversity and Inclusion in the COVID-19 Era Workplace (Hardcover): Rilla J. Hynes, Carlos Tasso... Multidisciplinary Approach to Diversity and Inclusion in the COVID-19 Era Workplace (Hardcover)
Rilla J. Hynes, Carlos Tasso Aquino, Josephine Hauer
R5,931 Discovery Miles 59 310 Ships in 18 - 22 working days

Empathy, diversity, inclusion, and soft skills are key building blocks of an innovative workforce challenged to respond to the ever growing needs of the COVID-19 -era. Organizations that value Diversity & Inclusion are looking for ways to manage the shift of workers and skills from the traditional based manufacturing concept to the 21st century vision incorporating new technology and tools. Creativity and innovation grows from the skills that differentiate humans, emphasizing a diverse workforce. This project looks at next steps, using diversity and inclusion in an efficient manner, discovering and training new skill sets, and building sustainability into the creative process. This book offers both academic and practitioner the highlights of best practices of successful companies in the 'New Normal' conditions caused by the worldwide pandemic. The focus is practical, applied and interdisciplinary. This book provides professionals who want to improve their understanding of innovation relevant research to help organizations navigate the changing competitive global environment. It also is ideal for professors, librarians, researchers, scholars, practitioners, senior executives, leaders and managers, and HR professionals.

Indigenous Spiritualities at Work - Transforming the Spirit of Enterprise (Hardcover): Chellie Spiller, Rachel Wolfgramm Indigenous Spiritualities at Work - Transforming the Spirit of Enterprise (Hardcover)
Chellie Spiller, Rachel Wolfgramm
R2,978 Discovery Miles 29 780 Ships in 18 - 22 working days

Are you intrigued by ancient wisdom traditions? Do you ever wonder if they have any relevance in today's world? How do Indigenous ways of being and doing balance wealth creation and well-being? How might Indigenous peoples define success? What are Indigenous spiritualities? How is Spiritualities manifested in Indigenous organizations today? These questions have intrigued us for many years. As a consequence, we invited scholars from around the world to contribute to a ground-breaking book, Indigenous Spiritualities at Work: Transforming the Spirit of Business Enterprise, to explore these questions from different worldviews. A key focus of this book is how Indigenous spiritual approaches revitalize identities and relationships within the workplace. However, the notion of workplace is not narrow, as it includes communities of engagement and practice in ecologies of creativity and enterprise in the broadest sense. This enables Indigenous spiritualties at work to be explored from diverse perspectives, disciplines, cultures and sectors. In particular, the authentic voices of authors in this book enriches our understandings, offers points of enlightenment and amplifies spiritual traditions of Indigenous peoples in a way that honours traditions of the past, present and future. The contributions build bridges between scholarly work and practice. They include empirical studies of Spiritualities, mindfulness, presence and authenticity. A diverse range of research methodologies, impact studies and examples of development programs are offered alongside artistic works, photographic essays, stories, and poetry.

OD for the Accidental Practitioner - A Book Written by Practitioners, for Practitioners (Hardcover): Larry Kokkelenberg, Regan... OD for the Accidental Practitioner - A Book Written by Practitioners, for Practitioners (Hardcover)
Larry Kokkelenberg, Regan Miller
R715 Discovery Miles 7 150 Ships in 10 - 15 working days
Thrive(2) - Living and Leading a Win-Win-Win Organizational Culture (Hardcover): Janice McLaughlin George Thrive(2) - Living and Leading a Win-Win-Win Organizational Culture (Hardcover)
Janice McLaughlin George
R856 Discovery Miles 8 560 Ships in 10 - 15 working days
Shutting Up - Listening to Your Employees, Leading by Example, and Maximizing Productivity (Hardcover): Eric Wagner Shutting Up - Listening to Your Employees, Leading by Example, and Maximizing Productivity (Hardcover)
Eric Wagner
R694 R624 Discovery Miles 6 240 Save R70 (10%) Ships in 18 - 22 working days

Hey, manager: please shut up already Too many new managers, often promoted from the best of the front-line workers, lack the basic ability to interact effectively-speaking when they should be listening, and listening... well, not much. And when it comes to more advanced skills like improving worker performance, maximizing productivity, handling customers, and driving real success with their products, all bets are off. With no real background or training in management skills, today's managers-even with experience-too often struggle to engage with their teams, maximize performance, and achieve great results.

Here's the newer manager's greatest ally: a quick-start guide that rapidly and accessibly covers the essential skills that good managers need to lead their teams effectively. Building on the simplest possible foundation-"Shut Up and Listen "-this guide collects over 250 hints, tips, and tricks developed by an experienced manager and leader over more than a quarter century of technical management. Take your management career from zero to sixty-or discover how to lead your team to the next level-with one quick and easy read.

At Work in the Iron Cage - The Prison as Gendered Organization (Hardcover, New): Dana M. Britton At Work in the Iron Cage - The Prison as Gendered Organization (Hardcover, New)
Dana M. Britton
R2,875 Discovery Miles 28 750 Ships in 18 - 22 working days

View the Table of Contents.
Read the Chapter 1.

"An important and significant contribution. . . . A study of the social construction of gender and how culture and agency influence the meaning of work . . ., vivid and compelling."
--"American Journal of Sociology"

When most people think of prisons, they imagine chaos, violence, and fundamentally, an atmosphere of overwhelming brute masculinity. But real prisons rarely fit the "Big House" stereotype of popular film and literature. One fifth of all correctional officers are women, and the rate at which women are imprisoned is growing faster than that of men. Yet, despite increasing numbers of women prisoners and officers, ideas about prison life and prison work are sill dominated by an exaggerated image of men's prisons where inmates supposedly struggle for physical dominance.

In a rare comparative analysis of men's and women's prisons, Dana Britton identifies the factors that influence the gendering of the American workplace, a process that often leaves women in lower-paying jobs with less prestige and responsibility.

In interviews with dozens of male and female officers in five prisons, Britton explains how gender shapes their day-to-day work experiences. Combining criminology, penology, and feminist theory, she offers a radical new argument for the persistence of gender inequality in prisons and other organizations. At Work in the Iron Cage demonstrates the importance of the prison as a site of gender relations as well as social control.

Talent Optimizer - Why some companies always get great people. (Paperback): Rob Friday Talent Optimizer - Why some companies always get great people. (Paperback)
Rob Friday
R407 Discovery Miles 4 070 Ships in 10 - 15 working days
Beyond The Rainbow - Personal Stories and Practical Strategies to Help your Business & Workplace Connect with the LGBTQ Market... Beyond The Rainbow - Personal Stories and Practical Strategies to Help your Business & Workplace Connect with the LGBTQ Market (Hardcover)
Jenn T Grace
R647 Discovery Miles 6 470 Ships in 18 - 22 working days
Blessed are Those Who Ask the Questions - What Should We Be Asking About Management, Leadership, Spirituality, and Religion in... Blessed are Those Who Ask the Questions - What Should We Be Asking About Management, Leadership, Spirituality, and Religion in Organizations? (Hardcover)
J. Goosby Smith, Erin D. Renslow
R2,770 Discovery Miles 27 700 Ships in 18 - 22 working days

Today's organizational environment is characterized by high levels of cross-cultural, cross-national, and cross-religious communication, conflict, collaboration, and commerce. This environment produces myriad encounters between individuals who embrace different ideologies, religions and spiritual practices. As such, unanswered (and even unasked) questions about management, spirituality, and religion abound. This book, seeks to advance our understanding by asking the big questions. Blessed are Those Who Ask the Questions: What Should We be Asking About Management, Spirituality, and Religion in Organizations? is intended to be provocative in nature. Its chapters address novel ways that leadership, organizations, and organizational stakeholders mutually impact each other by their similarities and differences in religious, spiritual, and ideological traditions, cultures, and practices. Interdisciplinary in nature and firmly grounded in scholarly literature, this book identifies and maps out bold new trajectories for advancing the study of management spirituality, and religion (including but going far beyond Western, Christian conceptualizations of religion). Sometimes universal, sometimes quite specific, this volume identifies unexplored, underexplored, or unresolved issues in the field and proposes new streams of research. Diverse conceptual, empirical, theoretical, and critical treatments that honor a variety of inquiry styles and research methods push the boundaries of MSR research.

Organization Development in the Largest Global Organization - The History of OD in the U.S. Military (Hardcover): Robert L.... Organization Development in the Largest Global Organization - The History of OD in the U.S. Military (Hardcover)
Robert L. Reinhard, Peter F. Sorensen, Therese F. Yaeger
R2,889 Discovery Miles 28 890 Ships in 18 - 22 working days

The U.S. military, as the core constituent of the Department of Defense, collectively represents the largest and most complex organization on earth. As such, the U.S. military implemented the largest formal OD programs in the world. These programs, from inception to present day, utilized diverse and evolving OD intervention typologies to garner congruence with the environment. The research for this book, accomplished using an inductive, grounded theory approach, examined the initiatives that fostered the use of OD intervention typologies. The findings revealed three major epochs of OD interventions that span a 50-year timeline. The epochs include: (1) Traditional OD; (2) Total Quality Management (TQM); and (3) Continuous Process Improvement (CPI). The epoch of Traditional OD represents the use of human process interventions while TQM and CPI represent the use of technostructural interventions. In the end, the relationship between organization design and culture, and the selection of OD intervention typologies, were best explained using variables that explicate diverse environmental occurrences that influenced senior military leaders' perceived need for specific OD interventions. These perceived needs were predicated on the requirement to exploit vital resources in an effort to bolster warfighting operational readiness in support of the American citizenry.

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