What would it require for our businesses to build and sustain a unique competitive advantage based on the value-add of our team members? From both personal and corporate experience gained over the last twenty-five years, Wil Davis has come to the conclusion that businesses need to reinvent themselves around value systems that work for both the individuals in the company and the company itself. Only by successfully engaging the whole persons with whom we work can we find the collective wisdom to build sustained commercial success. This book chronicles the merits and benefits of creating a corporate culture that breeds personal excellence for our team members, which is the solid foundation for organizational excellence and lasting success. What they are saying "Warning: This book is dangerous to those whose self-image depends on executive perks or a reputation for knowing how to say 'you're fired.' If you are not careful, you will find your management assumptions, your psyche, and your self-image undermined by the hard-nosed logic and corporate success of a 'preacher's kid' who is not afraid to preach a gospel of empowering others to maximize your bottom line." Steve Bell Professor of Telecommunications Ball State University Former news anchor of ABC's Good Morning America "The information from Creating a Culture of Excellence was the most significant we've ever received at our annual planning meeting. Every associate wanted me to express their appreciation to you." Richard Crist President Rutter Communications "WOW What a difference a day makes. After working through this material with our staff, I walked away with feelings of hope and excitement Personally and professionally, thisreally made a difference " Betty McBride Open Door Health Clinic

This edited volume highlights relevant issues and solutions for diversity groups within the workplace. It explores issues of identity as they relate to attributes of gender, age, migrant labor, disability, and power in social spaces. Identity is rarely well-defined in many social spaces, and understandings that define belonging are often developed through the normative expectations of others. Having an evidence-based approach in addressing these relevant issues, this book will appeal to academics and practitioners alike looking for practical and theoretical solutions to improving the situations of these groups in paid employment.

Therapy Talk aims to help those who apply 'the talking cure' become better at their jobs by enabling them to understand how their verbal responses may channel the conversation partner into a particular direction. Research into the efficacy of different types of psychotherapy has not conclusively found one modality to be significantly superior to the others. What has been found to have a significant effect on outcomes is the 'therapeutic alliance' between client and practitioner.
All who engage with the psychological health and well-being of others need to look beyond theoretical perspectives and techniques to how the therapeutic process and the conversations can be influenced via sometimes very subtle verbalizations. By adopting the uncomplicated conventions of conversation analysis to understand the conversational patterns that influence the change process, mental health specialists can reflect on how they use talk to create therapeutic relationships, and enact therapy, as part of an essential toolkit to monitor how they do their work.

Corporate Manslaughter and Regulatory Reform provides an innovative account of the emergence of new corporate manslaughter offences to criminalize deaths in the workplace during the last twenty years. This has occurred in many different national jurisdictions, but this book shows how these developments can be understood as a coherent phenomenon. It identifies the historical and legal origins of the instrumentalism that has limited the ability of health and safety regulation to respond effectively to work-related death cases, and explains how and why criminal law came to be used as a means of addressing these limitations by reinforcing the moral values underpinning regulation. The contemporary neo-liberal political context is shown to have posed fundamental challenges to systems of safety regulation, and created an environment in which the criminal law is seen as an effective and desirable means of delivering important moral and symbolic messages that regulation cannot communicate effectively itself.

Clutter and mess can distract you, stress you out, and get in the way of efficiently getting work done. That's why Beautifully Organized at Work was created to give you practical tips and tools for how to mindfully transform your workspace and get organized so you can feel better about your work and be better set up for success. YouTube star and professional organizer Nikki Boyd, author of the bestselling book Beautifully Organized, brings her expert skills to this book. Beautifully Organized at Work includes- Everything you need to know about decluttering your desk and organizing files-both in your physical and digital space Valuable advice on how to plan your work days so you can have a well-balanced and productive week How to select the desk, chair, and lighting that are ideal for your needs Information tailored for cubicle, co-working spaces, working from home, and more Tips on how to get your coworkers involved in creating a beautifully organized breakroom, conference room, and lobby

This book explores how we make sense of ourselves when work is precarious and intrinsically alienating. We know little about how this experience of work impacts the lives of men and women, and less about the way individuals understand themselves in the face of institutions and organizations from which they feel marginalized. Based on the narratives of men and women who underwent extraordinary work life changes, Crisis at Work examines how we negotiate greater meaning and fulfilment when our productive lives fail to sustain and satisfy. Reflecting a growing fracture between what we value, believe in, and are committed to and the degree to which work and career have become incapable of assuaging those desires, Potter examines how individuals attempt to assemble working-lives they find rich and rewarding and how that work is negotiated within the constraints and possibilities of the contemporary moment.

There is a void of research and other academic materials to support stakeholders operating within industry and the service sector with respect to their perceptions and experiences of remote work, particularly in the context of global business, sustainability, and change management. As more businesses consider remaining and maintaining a remote workforce, it is of paramount importance that new research be conducted regarding the multifaceted area of remote work and sustainable change for global business. Remote Work and Sustainable Changes for the Future of Global Business raises awareness of the multifaceted area of remote work in the context of sustainable change. In particular, it explores remote technology in an attempt to cope with the changing landscape of work environments amidst global change from a sociotechnical perspective. This book provides insight into the challenges both national and international businesses face during a world crisis. Covering topics such as crisis management, the human cloud, and virtual collaboration, this book is essential to business managers, project managers, business clusters, entrepreneurs, higher education practitioners, faculty and PhD researchers, educational boards, technology vendors and firms, and academic researchers.

Work and well-being is one of the fastest growing areas of concern to business, public sector and government. This book looks at the causes of stress in the modern work-place, and offers practical advice for managers on how to combat stress in their employees, and put in place strategies for developing a healthy workplace.

What can you learn from the world's most successful companies? Marvel characters have been shaping pop culture for decades and when comic books were no longer keeping the company afloat, Marvel Studios was born. Marvel Studios is the multibillion-dollar home to iconic franchises. They are known for creating brilliant multilayered worlds and storylines that allow their audiences to escape into a fantasy and inspire the creative side of every viewer. But, behind those visionaries is a well-oiled storytelling machine dedicated to getting the Hulk's smash fists in the hands of every child and a sea of Spiderman costumes deployed every Halloween. The Marvel Studios Story educates you on how one of the largest creative companies in the planetary universe runs their business and keeps their fans and their parent company, Disney, counting the profits. Through the story of Marvel Studios, you'll learn: How to recognize and pursue additional revenue streams. How a company can successfully balance the creative with business to appease investors and fans alike. And how to keep a decades-old superhero franchise new and exciting without losing sight of its roots. The Marvel Studios Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled a struggling comic book publisher to parlay the power of myth and storytelling to become one of history's most successful movie studios.

This book is about what we have called the "leadership illusion"; the hardwired habit of writers, researchers and leaders themselves, when examining the causes of success or failure, to focus on predominantly the individual and often the context. But very rarely both. Our argument is that to make sense of leadership we first have to make sense of the context in which leaders operate because context and the individual are inextricably linked.
To try to understand a leader without the context is only half the story. This is our attempt to tell the whole story.

Globalization of business, internationalization of trade, and increasing prevalence of multi-cultural interdisciplinary teams are beginning to redefine the nature of office work. Different-time/different-place/different-culture teams will become the norm. Same-time/same-place/same-culture teams will become the exception. The International Office of the Future (IOF) will be a dramatically different environment than that which exists in the majority of today's organizations. Prospects for the IOF give rise to numerous questions, which are addressed in this book. What are the salient issues? What design options or solution strategies exist to address these issues? How might these design options be best implemented? What are their implications? In addition, a number of specific topics will be discussed including: multi-cultural team productivity, IT platform requirements, and global telecommunications.

An expert guide to women's quest for fairness in the workplace, marking the great legal and social advances as well as continuing inequalities. Women and Equality in the Workplace: A Reference Handbook is an expert overview of the issues of gender equity in the workplace as they have evolved from World War II to the present. Focusing primarily on the United States, while drawing broad contrasts with nations around the world, the book describes the practical impact of laws and social policies developed to combat the many forms of sex discrimination, as well as the legal remedies of equal pay law, affirmative action, and comparable worth. Women and Equality in the Workplace also reviews current sociological and economic theories as to why, despite the notable progress, men continue to have better pay and benefits, higher status, and more opportunities, while working women are still all too often harassed, stigmatized, and overlooked. A detailed chronology, statistics and legal cases, list of relevant organizations, bibliography, and nonprint resources A timeline of major developments, biographies of women pioneers, and information about organizations and academic programs devoted to women's studies and equal rights

Beyond Inclusion adopts a holistic and systems view of the organization, presents a behavioral model of organizational inclusion based upon research with thousands of employees, and discusses elements of organizational design that need to be adjusted to create, nurture, and sustain an inclusive culture.

Employees of both sexes share the work environment, and a mishandled office romance can be disastrous for love, a life partnership, or a career. Avoid the pitfalls of love-at-work-from the corner office to the online "friend"-with this 21st-century guide. The typical workplace offers constant opportunities for face-to-face communication and social interaction. Individuals within a work environment have common experiences, share the same frustrations or feelings, and can easily garner details about one another from simple observation and casual conversation. It is not surprising that workplace romances happen so frequently, making it a topic of great interest to far more individuals than those who work in Human Resources departments. Finding Love from 9 to 5: Trade Secrets of Office Romance is not about workplace misbehavior. It's about love relationships that begin-and sometimes end-on company time, regardless of whether these individuals work in the same physical environment or not. Powerful emotions can and do ignite via a virtual connection as easily as in an actual shared workplace environment-real relationships spark in either context. This book is for anyone who has fallen in or out of love in the workplace, the single person who is dreaming of or on the brink of an office romance, and colleagues and supervisors who must learn to live and work among those involved in "in-house" relationships. Reveals original data from 774 adults who completed an online survey and interviews with 70 people who have experienced an office romance Provides a roadmap for navigating the brave new world of office romance that specifies the etiquette of workplace relationships and addresses issues involving email, text messages, Facebook, MySpace, and Twitter Contains chapters with compelling content such as "What HE is Thinking," "When the Office Romance Becomes Sexual," "Dating up and Down the Ranks," and "Marry Your Office Love?" Describes office policies, including love contracts

This book analyzes the nature and requirements of workplace e-learning based on relevant theories such as adult learning, community of practice, organizational learning, and the systems thinking. By integrating considerations on organization, pedagogy and technology, a performance-oriented e-learning framework is then presented, where performance measurement is used to: 1) clarify and link organizational goals and individual learning needs, 2) direct learning towards work performance; and 3) support social communication and knowledge sharing and management in the workplace. E-learning and related emerging technologies have been increasingly used by organizations to enhance the skills and performance of knowledge workers. However, most of the efforts tend to focus on the technology, ignoring the organizational context and relevant pedagogies of workplace learning. Many e-learning projects in the workplace settings fail to connect learning with work performance and align organizational goals and individual needs in a systemic way. Moreover, there is insufficient effort on externalizing and transferring tacit knowledge embedded in practices and expertise, based on which to maintain and expand knowledge assets for sustainable development. The book presents a systemic theoretical framework, design principles, and implementation methods, together with a case study to demonstrate the use and effectiveness of the performance-oriented approach to workplace e-learning, in which organizational, social and individual perspectives are integrated in a systemic way. The performance-oriented approach to workplace e-learning enables self-regulated and socially constructed learning activities to be clearly motivated and driven towards the goal of performance improvement, and makes learning at the organizational, social and individual levels integrated in a systemic way. The effects of individual and social learning support and organizational learning environment on employees' motivation to use performance-oriented e-learning are also investigated.

This book explores the flexibility of work and labor markets based on studies of the temporary staffing sector in Sweden, Great Britain, and the US. It gives an inside view of what it means to be working as a "temp," and of notions of career and community, time and space. Moreover, it shows how the flexible worker is "made up" within the wider context of increasing globalization of labor markets, and new ways of organizing and of regulating work.