In business today, there is no offline and there is no downtime. Professionals are both exhausted and depleted. Being constantly tethered to our work through technology makes us overwhelmed and shortsighted, and deprives us of time for meaningful reflection or thoughtful connection to our professional communities, and often even to our own families. For us to thrive-not simply survive-in this accelerating economy, we need to adopt small, intentional behaviors and practice them each day. From simply taking care of our rest and exercise to building our self-confidence and embracing challenges, author Shawn Hunter's latest book Small Acts of Leadership will guide you through a series of incremental steps you can take to build a stronger version of yourself and make a broader impact in the world. Weaving in personal life stories and meaningful interviews with business leaders around the world, Hunter presents the reader with twelve critical competencies that are consistently present in the daily behaviors of today's most successful leaders.

Play the System helps leaders who are ready to stop struggling with their people turn their workplace into a healthier and more effective work environment. Nora Ganescu, best-selling author, coach, and consultant for 25 years, brings corporate leaders and CEOs her newest book, Play the System, to show them how to: Make their workplace receptive, supportive, and excited for what they can offer Get management to stop standing still and support their initiative Get the time and the resources they need to turn their ideas into reality Understand the real reasons so many staff-driven initiatives fail (and why many ideas never even get spoken about) Be a successful intrapreneur Change the culture of their company for good Within everyone is the power to transform any system: their company, their family, and even their community.

Employment Relations is widely taught in business schools around the world. However, an increasing emphasis is being placed on the comparative and international dimensions of the relationships between employers and workers. It is becoming crucial to consider today's work and employment issues alongside the dynamics between global financial and product markets, global production chains, national and international employment actors and institutions, and the ways in which these relationships play out in different national contexts. Comparative Employment Relations in the Global Economy addresses this need by presenting a cross-section of country studies - including the UK, Germany, USA, Brazil, India, Russia, China and South Africa - alongside integrative thematic chapters covering essential topics such as theoretical approaches, collective representation and employment regulation. This second edition benefits from: Careful updates to theory and real-life developments Fuller treatment of topics such as labour migration, gender and discrimination, global value chains and corporate governance A more logical ordering of chapters, with globalization issues appearing earlier This textbook is the perfect resource for students on advanced undergraduate and postgraduate comparative and international programmes across areas such as employment relations, industrial relations, human resource management, political economy, labour politics, industrial and economic sociology, regulation and social policy.

A Meaningful Life at Work addresses a range of contemporary issues that impact on an individual's experiences in the workplace, including those that may restrict opportunities for personal growth in a professional setting. Understanding an employee's values, their choices and the problems they face in the workplace may help organisations to better structure their human resource policies, compensation packages and working conditions. The authors explore employee wellbeing from a Malaysian perspective as a developing country, but they also reflect on the broader Asian and wider global context. The key themes analysed in this book include work addiction, cyber bullying, sexual harassment in the workplace and the ethics of workplace behaviour. The book contributes to the theoretical discourse around organisation studies and employee wellbeing, while also seeking to integrate academic concepts with practice. In this way, it offers practical steps towards promoting positivity and happiness in the workplace.

_______________ 'A fascinating exploration that challenges our basic assumptions of what work means' - Yuval Noah Harari 'There is eminently underlinable stuff on most pages ... Fascinating' - The Times 'One of those few books that will turn your customary ways of thinking upside down' - Susan Cain 'Illuminating' - New Statesman _______________ A revolutionary new history of humankind through the prism of work, from the origins of life on Earth to our ever more automated present The work we do brings us meaning, moulds our values, determines our social status and dictates how we spend most of our time. But this wasn't always the case: for 95% of our species' history, work held a radically different importance. How, then, did work become the central organisational principle of our societies? How did it transform our bodies, our environments, our views on equality and our sense of time? And why, in a time of material abundance, are we working more than ever before?

Assertiveness at Work tackles the realities of modern business life the uncomfortable situations that can arise with flatter structures, tough workloads, demanding hours, and the need to exert influence across traditional boundaries. In these situations, successful people need assertiveness in order to achieve their goals.Whether you are a line manager, project leader, specialist, or key member of a team, this book gives practical guidance for developing your own natural assertiveness to benefit both yourself and your organisation.About the AuthorsKen and Kate Back have specialised in assertiveness training for more than twenty years. In this practical book, Ken and Kate have brought together their experiences in training thousands of people to be more assertive at work. In addition to books, they have written many articles, advised on and produced videos and appeared on television programmes about assertiveness. They have made a significant contribution to the development and spread of assertiveness training both in the UK and overseas.Ken and Kate can be contacted via their website kenandkateback.com.

The workplace has been changed in recent decades by the rise of digital technologies. Parts of a single labor process can be moved around the world, with implications not only for individual workplaces, but for the working class as a whole.

Within advanced capitalist countries, the workplace has been made more flexible through cell phones, e-mail, freelancing, and outsourcing. The process often makes the situation of the workers more precarious, as they are forced to pay for the tools of their trade, are expected to be constantly accessible to workplace demands, and are isolated from their fellow workers.

Huws' The Making of a Cybertariat examines this process from a number of perspectives, including those of women in the workplace and at home. It explores changing categories of employment and modes of organization, and how new divisions of race and gender are created in the process. It questions how the virtual workforce can identify their common interests and stand together to struggle for them.

The Making of a Cybertariat is both a testament to the author's remarkable record in the politics of technology over several decades and a vital resource for grasping ongoing debates and controversies in this field.

Explore the psychology behind what really motivates and influences your clients, colleagues and customers. Discover what makes people tick, how they perceive and react to different situations and why they behave the way they do. In this fast, focused guide, emotional intelligence expert Robin Hills reveals insights into motivation and how people perceive situations in business. As he unlocks the secrets of human nature you'll learn how to inspire top performance, gain trust, win confidence and build lasting relationships - more effectively and with great results!

Walmart is the largest employer in the world. It encompasses nearly 1 percent of the entire American workforce-young adults, parents, formerly incarcerated people, retirees. Walmart also presents one possible future of work-Walmartism-in which the arbitrary authority of managers mixes with a hyperrationalized, centrally controlled bureaucracy in ways that curtail workers' ability to control their working conditions and their lives. In Working for Respect, Adam Reich and Peter Bearman examine how workers make sense of their jobs at places like Walmart in order to consider the nature of contemporary low-wage work, as well as the obstacles and opportunities such workplaces present as sites of struggle for social and economic justice. They describe the life experiences that lead workers to Walmart and analyze the dynamics of the shop floor. As a part of the project, Reich and Bearman matched student activists with a nascent association of current and former Walmart associates: the Organization United for Respect at Walmart (OUR Walmart). They follow the efforts of this new partnership, considering the formation of collective identity and the relationship between social ties and social change. They show why traditional unions have been unable to organize service-sector workers in places like Walmart and offer provocative suggestions for new strategies and directions. Drawing on a wide array of methods, including participant-observation, oral history, big data, and the analysis of social networks, Working for Respect is a sophisticated reconsideration of the modern workplace that makes important contributions to debates on labor and inequality and the centrality of the experience of work in a fair economy.

Adapting Building for Changing Uses discusses the comprehensive refurbishment of buildings to enable them to be used for purposes different to those originally intended.
For those involved in the often risky business of conversion of buildings from one type of use to another, Adapting Building for Changing Uses provides secure guidance on which uses may be best suited to a particular location. This guidance is based on a unique decision tool, the "Use Comparator", which was developed through research carried out at UCL in the mid 1990's. The "Use Comparator" compares the physical and locational characteristics of a building with the characteristics best suited to various types of use. A total of 77 targeted types of use are evaluated, in contrast to the 17 uses normally considers by regulatory planners.
Adapting Building for Changing Uses also identifies the key problems experienced by building managers involved in assembling the coalition of Producers, Investors, Marketeers, Regulators and Users, which makes the key decisions in "Adaptive Reuse". The book explores the differing perceptions and attitudes of these key decision agents to matters such as cost, value, risk and robustness, and offers advice on how to avoid the potential for project failure that these differences present.

eBook available with sample pages: 0203223179

It is very common to hear that human resources is the most valuable asset of an organisation. This means employees are indispensable workplace components of resources for achieving organisational success. However, the same resources can become a very expensive form of inventory to keep; expensive because they become counter-productive due to their undesirable behaviours, which could reflect job performance, absenteeism, or most significantly, misconduct. Disciplinary policy and procedures are therefore necessary tools to deal with employees who may act contrary to the behavioural (and performance) expectations of the organisation and, therefore, attempt to derail the objectives of the organisation. The book comes in handy for all those who perform human resource management. It is a companion to boost the confidence in handling not only the interview, but also to recommend the appropriate actions and effectively prepare related documents. The book is divided into eight parts, each part dealing with a unique aspect of the disciplinary process. Part One introduces the book and outlines the need for the book to help deal with conflicts that may arise as part of the employee-employer working relationship. Part Two outlines and explains the grounds for discipline, emphasising three main areas: incapacity or under-performance, misconduct, and absence. Part Three opens with the main object of the book the disciplinary interview and considers the preparation stage (discussing the various steps and requirements), while Part Four advances the process further how the disciplinary interview is conducted on the day of the hearing. Part Five looks at the possible actions (corrective measures or punishments) that could be taken based on the disciplinary panel/committees findings, with Part Six focusing on the after the interview period by communicating the decision (in writing) to the employee. Part Seven provides important guidelines for handling redundancies and pronouncing actions that will not degenerate into court claims. Part Eight concludes the book by providing important sources of advice for both employers and employees on industrial relations, especially with regard to disputes and perceived unfair and/or wrongful dismissals. Fourteen appendices provide documents relating to the various aspects of the subject to offer hassle-free production of each document.

A key feature of this work is that it provides a structured introduction which links the theory and practice of facilities management. It takes a holistic, inclusive view of the subject, encouraging the reader to use analytical techniques and to think ahead, resulting in better performance and more efficient management techniques.;It should be of interest to students and professionals in facilities management, estate management, building studies, business administration and leisure management.

Worldwide labor migration has transformed and reshaped various fields of government policy and professional practices. Labor migration is associated with the non-economic social phenomena that scholars have increasingly paid attention to in both sending and receiving destinations. For practitioners in the field of education, medicine, nursing, social work, mental health, public health, and other professional practices, the human face of labor migration migrant workers and their families daily challenges often reveals the human cost of migration behind the image of economic gain and benefits. Migrant workers and their families are facing vexing challenges ranging from basic needs to psychosocial well-being, despite who they are and where they come from. Traditional ways of thinking and knowing cannot address these challenges adequately; rather, established divisions of professions, systems, disciplines, and/or areas of practice might just be the factor that constrains the ability to clearly articulate compelling problems and adds an additional layer of complexity to problem solving. This book focuses on country policies and practices, and draws on theoretical ideas that provide the intellectual basis. In addition, it offers vivid examples of how migrant workers manage to work, pursue economic security, strive and adjust in new communities, define and negotiate self and identity, and seek health and well-being. While the book illuminates shared challenges and experiences for each group of migrant workers (i.e. low-skilled workers, internal migrants and other types of migrating laborers), it also synthesises the intersectionality across all migrant workers, as they remain committed to bettering the lives of their families and communities in their origin countries as well as new host countries and communities. This volume reflects the efforts of interdisciplinary research and collaboration. Based on empirical studies and policy analysis, the researchers draw broader implications for evidence-based practice and policy in migration studies, and offer practical suggestions for policy and service delivery design, including formal and informal mechanisms of support which can inform the professional reader.

Emerald Studies In Finance, Insurance, And Risk Management 7 explores how AI and Automation enhance the basic functions of human resource management. The traditional framework of Human Resource Management (HRM) primarily consists of four functions: Human Resource Planning, Recruitment and Selection, Training and Development and Performance Management Systems which help businesses in hiring, motivating and retaining employees. The introduction of Artificial Intelligence (AI) has changed all of these aspects. The Adoption and Effect of Artificial Intelligence on Human Resources Management Series sets out a blended approach towards different functions of HRM and AI, reflecting upon: HR data privacy; data security; diversity and inclusion using AI; and sustainable AI-HR practices. This book is ideal for HR managers, senior managers, researchers, and students planning a career in this field.

"Read this book, apply its concepts, and see how your business transforms." - Marshall Goldsmith, Thinkers 50 #1 Executive Coach and #1 Leadership Thinker Outstanding leaders make business indispensable. The Merriam-Webster Dictionary defines "Indispensable" as being absolutely necessary and not subject to being set aside or neglected. INDISPENSABLE: Build and Lead A Company Customers Can't Live Without provides a framework that you can follow to transform your business and features dozens of examples from industry including those drawn from Amazon, Uber, Facebook and more. Each business example illustrates how the concepts offered in the book are already being used to make businesses indispensable in the marketplace. Keep in mind, though, only your customers can decide if your business is indispensable. We don't get a vote on that. However, there are steps that we can take to improve our chances. A Leader's pursuit of greatness for his or her company is important, but, it's not enough, and a business does not become indispensable by accident. Outstanding leadership is essential to bring a company from greatness to indispensability. This is an important distinction because anything less than outstanding leadership will not suffice. Why? Outstanding leaders lead by example. They demonstrate desired qualities and behaviors to their followers through their actions and conduct. By doing so, these leaders put forth a sense that they and their teams share the same goals and aspirations, and, that together, they are going to go about achieving these ambitions as one. Indispensable businesses share a common purpose so they need leaders that can set the example. As you read the book, you will come to recognize how vital TRUE leadership is to helping your business become indispensable. Regardless of your rank or position, you must study, learn, exemplify and LIVE these essential behaviors to be able to provide the people you work with and serve: A Captivating Vision: Outstanding leaders can articulate a vision for the future that every staff member can understand and buy-in to. This vision becomes the stuff of rallying cries and establishes the common goal that leader and team will share. Outstanding leadership is required to articulate the vision of being indispensable and to work to drive it deep into the enterprise. If the troops don't "get" it, they won't follow. Active Direction-Setting: Next, a game plan for execution must be built in support of that vision. But, building a plan without engaged direction-setting will not suffice. Outstanding leaders at every level will be fully involved, monitoring progress and charting the course for execution throughout their firm's journey to indispensability. Enlightened Coaching: Outstanding leaders support their team and understand how to provide the "right" touch at the "right" time - directive when the path to success is unclear and supportive when it's time to empower - just like any world-class coach does when building a champion. A Collaborative Environment: Outstanding leaders know how to establish a collaborative tenor within their area of responsibility. Selfish and egocentric behavior is stomped out; teamwork is recognized and rewarded. There are many great companies - only a few are indispensable. This book was written to help you build an indispensable business - one that your customers can't live without.

Research on both private- and public-sector organisations has found that increased levels of engagement -- generally defined as the sense of purpose and commitment employees feel toward their employer and its mission -- can lead to better organisational performance. Employee engagement is particularly important within federal agencies, where employees influence the well-being and safety of the public in myriad ways, such as by conducting advanced scientific research, verifying and administering benefits, or ensuring the safety of our workplaces, airports, and national borders. This book describes trends in employee engagement from 2006 through 2014; identifies practices in improving employee engagement; and evaluates the Office of Personnel Management's (OPM) tools and resources to support employee engagement. The book also examines what engages Federal employees -- that is, what contributes to a heightened connection between Federal employees and their work or their organisation.

Federal agencies' ability to address poor performance has been a long-standing issue. Employees and agency leaders share a perception that more needs to be done to address poor performance, as even a small number of poor performers can affect agencies' capacity to meet their missions. This book describes and compares avenues for addressing poor performance; describes issues that can affect an agency's response to poor performance; determines trends in how agencies have resolved cases of poor performance since 2004; and assesses the extent to which OPM provides guidance that agencies need to address poor performance.

In this thought-provoking and heartbreaking memoir, an award-winning writer tells the story of his father, John Stanley Ford, the first black software engineer at IBM, revealing how racism insidiously affected his father’s view of himself and their relationship.

In 1947, Thomas J. Watson set out to find the best and brightest minds for IBM. At City College he met young accounting student John Stanley Ford and hired him to become IBM’s first black software engineer. But not all of the company’s white employees refused to accept a black colleague and did everything in their power to humiliate, subvert, and undermine Ford.

Yet Ford would not quit. Viewing the job as the opportunity of a lifetime, he comported himself with dignity and professionalism, and relied on his community and his "street smarts" to succeed. He did not know that his hiring was meant to distract from IBM’s dubious business practices, including its involvement in the Holocaust, eugenics, and apartheid.

While Ford remained at IBM, it came at great emotional cost to himself and his family, especially his son Clyde. Overlooked for promotions he deserved, the embittered Ford began blaming his fate on his skin color and the notion that darker-skinned people like him were less intelligent and less capable—beliefs that painfully divided him and Clyde, who followed him to IBM two decades later.

From his first day of work—with his wide-lapelled suit, bright red turtleneck, and huge afro—Clyde made clear he was different. Only IBM hadn’t changed. As he, too, experienced the same institutional racism, Clyde began to better understand the subtle yet daring ways his father had fought back.

How much 'say' should employees have in the running of business organizations, and what form should the 'voice' take? This is both the oldest and latest question in employment relations. Answers to these questions reflect our fundamental assumptions about the nature of the employment relationship, and inform our views on almost every aspect of Human Resource Management (HRM) and Employment Relations. Voice can also mean different things to different people. For some, employee voice is a synonym for trade union representation which aims to defend and promote the collective interests of workers. For others voice, is means of enhancing employee commitment and organisational performance. Others advocate workers control as an alternative to conventional capitalist organisations which are run for shareholders. There is thus both a moral and political argument for a measure of democracy at work, as well as a business case argument, which views voice as a potential link in the quest for increased organisational performance. The key debate for employment relations is which of the approaches 'works best' in delivering outcomes which balance competitiveness and productivity, on the one hand, and fair treatment of workers and social justice on the other. Policy makers need pragmatic answers to enduring questions: what works best in different contexts, what are the conditions of success, and what are the drawbacks? Some of the most significant developments in employee voice have taken place within the European Union, with various public policy and employer experiments attracting extensive academic research. The book offers a critical assessment of the main contemporary concepts and models of voice in the UK and Europe, and provides an in-depth theoretical and empirical exploration of employee voice in one accessible and cohesive collection.