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Books > Business & Economics > Business & management > Office & workplace > General

Office dogs: The Manual (Paperback): Stephanie Rousseau Office dogs: The Manual (Paperback)
Stephanie Rousseau
R293 R237 Discovery Miles 2 370 Save R56 (19%) Ships in 9 - 15 working days

Office Dogs: The Manual is the guide to dogs in the workplace. As the popularity of bringing our canine companions to the office continues to grow, the many benefits for employers are increasingly recognised. Meanwhile, a new generation of employees are prioritising their dog's needs more than ever before. Written by a specialist dog behaviourist, this book offers a unique insight into how to integrate your dog into office life, making the arrangement work for all involved: the employer, the employee, and perhaps most importantly, the dog! Uniquely, this book considers the dog's perspective on office life, whilst also providing plenty of practical advice for making your dog's time in the office a success. It takes you through the entire process, from gaining the support of your colleagues to policy considerations for the employer. With helpful, ready-to-use materials for the office included within, and real-life case studies of workplace dog success stories throughout, this book is the ultimate essential reading for anyone involved with office dogs - owners, employers, those who work with dogs professionally, and those who are simply lucky enough to share their office with a dog!

Turning Points - More Lessons Learned on Leadership, Education, and Personal Growth (Paperback): Jared R. Smith Turning Points - More Lessons Learned on Leadership, Education, and Personal Growth (Paperback)
Jared R. Smith
R619 R520 Discovery Miles 5 200 Save R99 (16%) Ships in 10 - 15 working days
What Exceptional Leaders Know - High-Impact Skills, Strategies, and Ideas for Leaders (Paperback): Tracy Spears, Wally Schmader What Exceptional Leaders Know - High-Impact Skills, Strategies, and Ideas for Leaders (Paperback)
Tracy Spears, Wally Schmader
R539 Discovery Miles 5 390 Ships in 10 - 15 working days
Billable Hours - In 6 Minute Increments (Hardcover): Robin Dahlberg Billable Hours - In 6 Minute Increments (Hardcover)
Robin Dahlberg
R789 Discovery Miles 7 890 Ships in 12 - 17 working days

Drawing upon Robin Dahlberg's own experiences as a junior lawyer at a large corporate law firm, Billable Hours in 6 Minute Increments explores the obstacles facing women in the corporate workplace. With a sense of the absurd that Dahlberg only discovered in hindsight, she examines how women lawyers respond to the sexism, pressure to conform, tedium and stress that defined her daily life at the law firm and that continue to define the corporate work environment today.

Workplace NeuroDiversity Rising (Paperback): Lyric Rivera Workplace NeuroDiversity Rising (Paperback)
Lyric Rivera
R371 Discovery Miles 3 710 Ships in 10 - 15 working days
Leading Through Loss - How to Navigate Grief at Work (Paperback): Margo M Fowkes Leading Through Loss - How to Navigate Grief at Work (Paperback)
Margo M Fowkes
R358 R297 Discovery Miles 2 970 Save R61 (17%) Ships in 10 - 15 working days
Female Firebrands - Stories and Techniques to Ignite Change, Take Control, and Succeed in the Workplace (Paperback): Mikaela... Female Firebrands - Stories and Techniques to Ignite Change, Take Control, and Succeed in the Workplace (Paperback)
Mikaela Kiner
R487 R413 Discovery Miles 4 130 Save R74 (15%) Ships in 10 - 15 working days
Think Black - A Memoir (Paperback): Clyde W Ford Think Black - A Memoir (Paperback)
Clyde W Ford
R481 R424 Discovery Miles 4 240 Save R57 (12%) Ships in 10 - 15 working days

In this thought-provoking and heartbreaking memoir, an award-winning writer tells the story of his father, John Stanley Ford, the first black software engineer at IBM, revealing how racism insidiously affected his father’s view of himself and their relationship.

In 1947, Thomas J. Watson set out to find the best and brightest minds for IBM. At City College he met young accounting student John Stanley Ford and hired him to become IBM’s first black software engineer. But not all of the company’s white employees refused to accept a black colleague and did everything in their power to humiliate, subvert, and undermine Ford.

Yet Ford would not quit. Viewing the job as the opportunity of a lifetime, he comported himself with dignity and professionalism, and relied on his community and his "street smarts" to succeed. He did not know that his hiring was meant to distract from IBM’s dubious business practices, including its involvement in the Holocaust, eugenics, and apartheid.

While Ford remained at IBM, it came at great emotional cost to himself and his family, especially his son Clyde. Overlooked for promotions he deserved, the embittered Ford began blaming his fate on his skin color and the notion that darker-skinned people like him were less intelligent and less capable—beliefs that painfully divided him and Clyde, who followed him to IBM two decades later.

From his first day of work—with his wide-lapelled suit, bright red turtleneck, and huge afro—Clyde made clear he was different. Only IBM hadn’t changed. As he, too, experienced the same institutional racism, Clyde began to better understand the subtle yet daring ways his father had fought back.

You Can't Know It All - Leading in the Age of Deep Expertise (Hardcover): Wanda T Wallace You Can't Know It All - Leading in the Age of Deep Expertise (Hardcover)
Wanda T Wallace
R650 R469 Discovery Miles 4 690 Save R181 (28%) Ships in 12 - 17 working days

Today's organizations are packed full of experts in every area from marketing to risk to sales to IT. Many of these people are also leaders, heading teams or large departments. They are followed because they know more than the rest of their group. They are followed because of their credibility as experts. The toughest transition in business comes when expert leaders are asked to move beyond their expertise and lead a less homogenous group. Suddenly, experts face a new set of problems. They struggle to gain basic competence in dozens of areas without having to become the expert in every aspect. In Wanda Wallace's experience, this move-from expert leader to a broader kind of authority-requires a new mindset about how to lead. Wallace explains what few people understand-how to add value as a leader when you're dealing with an ever growing set of responsibilities over which you have little detailed knowledge. The work you do and the way you interact with people must also change. Managing now requires a light touch and a different approach to delegation. Above all, managing is about recognizing that while you may not do all the work of your team, you must enable the team to do the work. In this world, trust becomes essential. In You Can't Know It All, Wallace presents the coaching model she has developed to address the challenges of this transition. She offers strategies for individuals to navigate their new roles and learn to combine their expertise with their leadership responsibilities. She gives essential advice on the fundamental change in mind-set that this requires. This invaluable handbook offers novice and experienced managers alike insights into their own careers, explains why their star performers may suddenly be floundering, and provides essential tools for guiding development.

Reconceive - New Thinking for Progressive Leaders to Create Productive, Positively Viewed Service Organisations (Paperback):... Reconceive - New Thinking for Progressive Leaders to Create Productive, Positively Viewed Service Organisations (Paperback)
David Joyce, Tim Banner
R743 Discovery Miles 7 430 Ships in 10 - 15 working days
Breakthrough - A Growth Revolution (Paperback): Martin Fleming Breakthrough - A Growth Revolution (Paperback)
Martin Fleming
R661 R554 Discovery Miles 5 540 Save R107 (16%) Ships in 10 - 15 working days

This book examines the economic logic of the significant variation in growth over long periods. What's necessary for the U.S. and other developed nations to realize stronger growth and more equal incomes? What's necessary for families to feel vacations, college educations, and retirements are possible? Will artificial intelligence (AI) automate or augment workers' jobs? Will the 2020-2021 global pandemic be sufficiently disruptive to deliver fundamental transformation? Economic success in the decades ahead will depend on the willingness of households, businesses, and governments to innovate and change ways of living and working. To explore these questions, the 4th Industrial Revolution is a unique frame to assess global economic transformation, providing a point-in-time reference for placing current events in the context of sustained, multi-decade periods of faster and slower growth. Political, social, and economic metamorphoses have accompanied each revolution. This book examines the economic logic of the significant variation in growth over long periods. Climate change and the global warming consequences of fossil-fuel technologies will need to bring about a new energy technology and, if successful, result in renewable energy sources, reducing energy expense. The success of the 4th Industrial Revolution is not assured. While the future is uncertain, history suggests success requires that barriers are addressed, workers and businesses engage in the necessary change, and a positive policy response provides the needed leadership. The book proposes a Growth and Fairness Agenda and a New Social Contract through which stronger economic growth and more equally distributed incomes can be possible. Recognize traditional policy actions may be insufficient to achieve stronger long-term growth. Promote improved confidence and a positive outlook among small and medium enterprises. Encourage advances in AI technology while addressing risks and fairness issues. Support deeper worker engagement between business leaders and workers. Seek a new social contract among workers, businesses, and governments.

The Most Powerful You - 7 Bravery-Boosting Paths to Career Bliss (Paperback): Kathy Caprino The Most Powerful You - 7 Bravery-Boosting Paths to Career Bliss (Paperback)
Kathy Caprino
R578 R487 Discovery Miles 4 870 Save R91 (16%) Ships in 10 - 15 working days

Kathy Caprino guides women to take the reins in their careers by identifying and overcoming the 7 most damaging power gaps holding them back from the success they want and deserve. The business world has been forever changed by the important progress and contributions that women have made. Yet, with only 38% of manager roles and 22% of C-suite positions being held by women, women continue to struggle to achieve the reward, respect, and authority they have earned. In these pages, career executive and leadership coach Kathy Caprino helps women conquer the 7 destructive power gaps within the workforce, outline the key steps you can take to access greater positive power, and become the true?author of your life. Through riveting real-life success stories of women overcoming these gaps, and proven strategies and solutions from more than 30 of the nation's top experts in fields that are essential to women's success, the exercises in The Most Powerful You will equip you with the strength to: See yourself more powerfully (Brave Sight) Speak more confidently (Brave Speak) Ask for and receive what you deserve (Brave Ask) Connect to your advantage with influential support (Brave Connection) Challenge and change negative behavior toward you (Brave Challenge) Be of service in more meaningful ways (Brave Service) Heal from past trauma and challenge (Brave Healing) Most importantly, The Most Powerful You will reconnect you to the thrilling dreams you once had for your life and empower you to take the necessary steps to reclaim that dream while making your positive impact in the world.

Sales is a Team Sport - Aligning the Players with the Playbook (Paperback): John Fuggles Sales is a Team Sport - Aligning the Players with the Playbook (Paperback)
John Fuggles
R648 R539 Discovery Miles 5 390 Save R109 (17%) Ships in 10 - 15 working days

We see teamwork in every sphere of business, so why should sales be any different? Sales is a critical part of any business, whether it's for survival or to grow and scale. Often salespeople are seen as independent hunters and farmers working to serve their company, but that would be wrong. Salespeople may be the tip of the spear when it comes to winning business, but great sales success is built on teamwork. This book sets out to identify the key components and helps the reader understand what it takes to build the best team from people, skills, processes, technology, and systems. Broken down into chapters that cover everything from the sales process and managing opportunities, to the important role played by marketing, and why CRM is not just a piece of software. Sales is a team sport. Like all team sports there are those that play on the field and those that work to help the team perform. In any organization everyone plays a part. In the field of sales, understanding how this all comes together will not only help any company, but also anyone that reads the book and wants to get more out of their role, or move their business forward and achieve greater sales success as a team. The book is filled with personal anecdotes and real-life examples from the author's career in sales.

Beyond Your Bubble - How to Connect Across the Political Divide, Skills and Strategies for Conversations That Work (Paperback):... Beyond Your Bubble - How to Connect Across the Political Divide, Skills and Strategies for Conversations That Work (Paperback)
Tania Israel
R525 R473 Discovery Miles 4 730 Save R52 (10%) Ships in 9 - 15 working days

This practical, politically neutral book offers concrete skills for holding meaningful conversations that cut across today's intense political divide, showing readers how to connect to the people in their lives. Chapters show readers how to develop and use the scientifically-proven skills that are the foundation of constructive conversation, including strategies for effective listening, managing emotions, and understanding someone else's perspective, as well as finding common ground, avoiding self-righteousness, and telling your own story. Throughout, conversation prompts, practical exercises, case examples, and self-quizzes help readers visualize and practice starting, sustaining, and ending challenging conversations.

People Are the Plan - A Leadership Approach to Winning with People (Paperback): Doug Strickel People Are the Plan - A Leadership Approach to Winning with People (Paperback)
Doug Strickel
R388 R324 Discovery Miles 3 240 Save R64 (16%) Ships in 10 - 15 working days
Looking Forward to Monday - How to Create a Workplace That Breeds Greatness, Attracts and Retains A-Players, and Makes Work Fun... Looking Forward to Monday - How to Create a Workplace That Breeds Greatness, Attracts and Retains A-Players, and Makes Work Fun (Paperback)
Adam Witty
R492 R412 Discovery Miles 4 120 Save R80 (16%) Ships in 10 - 15 working days
Increasing Your Influence at Work All-in-One For D ummies (Paperback): Dummies Press Increasing Your Influence at Work All-in-One For D ummies (Paperback)
Dummies Press
R710 R544 Discovery Miles 5 440 Save R166 (23%) Ships in 12 - 17 working days

Get ahead in the workplace by influencing others Influence is a timeless topic for business leaders and others in positions of power, but the world has evolved to the point where everyone needs these skills. No matter your job, role, rank, or function, if you want to get things done you need to know how to influence up, down, across, and outside the organization. Increasing Your Influence at Work All-in-One For Dummies shows you how to contribute more fully to important decisions, resolve conflicts more easily, lead and manage more effectively, and much more. Plus, you'll discover how to develop the most important attributes necessary for influence--trustworthiness, reliability, and assertiveness--and find out how to move beyond. Includes easy-to-apply information for influencing managers, peers, and subordinates Shows you how to build trust with your co-workers and cultivate reliability through consistency and being personal Illustrates how influencing others in the office helps you enjoy a greater measure of control over your work life Helps you advance your career more rapidly than others No matter who you are, where you work, or what your professional goals are, achieving more influence in the workplace is critical for success.

Character Insights for a Regenerative Future - 5 Leadership Superpowers to Drive Growth, Innovation and The Future of Work... Character Insights for a Regenerative Future - 5 Leadership Superpowers to Drive Growth, Innovation and The Future of Work (Paperback)
Paul Steenkamp, Tanya Meeson
R568 Discovery Miles 5 680 Ships in 10 - 15 working days
7 Forms of Respect - A Guide to Transforming Your Communication and Relationships at Work (Paperback): Julie Pham 7 Forms of Respect - A Guide to Transforming Your Communication and Relationships at Work (Paperback)
Julie Pham
R392 R328 Discovery Miles 3 280 Save R64 (16%) Ships in 10 - 15 working days
Stress in the Workplace - Past, Present and Future (Paperback): J Dunham Stress in the Workplace - Past, Present and Future (Paperback)
J Dunham
R1,566 Discovery Miles 15 660 Ships in 12 - 17 working days

This book consists of nine chapters written by internationally known and respected research workers. Lennart Levi presents a psychosocial framework for understanding sickness and health in the workplace. James Campbell Quick, Debra Nelson and Jonathan Quick give an account of their research with executives in industry and the US Air Force. Tores Theorell focusses his research on the increasing demands on workers and the reducing control they have over their working lives. Johannes Siegrist is also concerned with imbalance - in this case between effort and reward at work. Susan Cartwright and Sheila Penchal report on the effects of the increase of mergers and acquisitions in the 1990's. Howard Khan's focus is the stress of working for clearing banks, merchant banks and foreign owned banks in London and New York. Sandra Fielden and Lyn Davidson present evidence of the sources of stress of women in managerial positions. Cheryl Traver's analysis of the rising costs of teacher stress is very relevant for policy makers and mangers. Michiel Kompier and Tage Kristensen make recommendations for planning and implementing stress management strategies in the workplace.

Lead Your Tribe, Love Your Work - An Entrepreneur's Guide to Creating a Culture that Matters (Hardcover): Piyush Patel Lead Your Tribe, Love Your Work - An Entrepreneur's Guide to Creating a Culture that Matters (Hardcover)
Piyush Patel
R650 R602 Discovery Miles 6 020 Save R48 (7%) Ships in 12 - 17 working days

In Lead Your Tribe, Love Your Work , Piyush Patel offers an insider's perspective on how to unify your team around a common purpose by uncovering your core values and transforming your culture. With over 20 years of entrepreneurial experience, Piyush has discovered that-while leaders can provide opportunities-real culture comes from the heart. Using real-life examples and practical takeaways, Lead Your Tribe, Love Your Work is the ultimate guide to creating a tribe to lead and a workplace you love. Piyush challenges readers to rethink their current paths, unveiling: ; The business-owner wake-up call: How to tell when your company culture is failing and what to do to fix it ; The key to employee retention is BAM-Belonging, Affirmation, and Meaning ; Secrets to successful onboarding: How to make new employees feel like they already belong ; Constructive "uncomfortable" conversations: Tips for getting positive results from conflict ; Four questions to ask your employees to get a pulse on your company's culture ; When successful businesses happen to poor leaders: Identify negative initiatives and reshape your company before it's too late ; How to spot the difference between 'real' and 'faux' culture: Why a company with perks can still be toxic As a business owner or leader, Lead Your Tribe, Love Your Work will challenge you to take control of your culture and create a thriving company that's built for longevity.

Don't Worry About the Robots - How to survive and thrive in the new world of work (Paperback): Jo Cribb Don't Worry About the Robots - How to survive and thrive in the new world of work (Paperback)
Jo Cribb
R446 R350 Discovery Miles 3 500 Save R96 (22%) Ships in 12 - 17 working days

In this timely book, Dr Jo Cribb and David Glover, former CEOs who have launched successful portfolio careers, share insights from their own experiences plus those of an impressive range of successful business leaders who are all actively thinking about the future of work. Aimed at anyone who needs to change careers or whose job leaves them feeling unchallenged and unfulfilled, as well as those starting work for the first time, this book will provide the inspiration, support and practical tools needed to change your working life.

Why Should Anyone Work Here? - What It Takes to Create an Authentic Organization (Hardcover): Rob Goffee, Gareth Jones Why Should Anyone Work Here? - What It Takes to Create an Authentic Organization (Hardcover)
Rob Goffee, Gareth Jones
R656 R553 Discovery Miles 5 530 Save R103 (16%) Ships in 12 - 17 working days

Imagine designing the best company on earth to work for ...What would that company be like? How would you build and sustain it? As a leader, you need to know. In the past, businesses made people conform to the organization's needs. But the old paradigm has shifted. Now leaders must transform their organizations so that they attract the right people, keep them, and inspire them to do their best work. How do you create a culture people want to belong to? In this powerful and necessary follow-up to the classic Why Should Anyone Be Led by You?, leadership and organizational sages Rob Goffee and Gareth Jones identify and illuminate the six key organizational attributes to do just that. In separate chapters, they delve deeply into each one: 1. Let people be themselves 2. Practice radical honesty 3. Magnify people's strengths 4. Stand for authenticity (more than shareholder value) 5. Make work meaningful 6. Make simple rules With vivid stories and examples from global companies, the authors illustrate the kind of strong, attractive workplace culture that leads to sustained high performance. They also provide ways of assessing how your company is doing and describe the tensions and trade-offs that leaders must manage as they transform their organizations. Why Should Anyone Work Here? is the question all contemporary organizational leaders must constantly ask themselves if they want to survive and thrive in the new world. This book will help them answer that question.

Educator's Lifetime Encyclopedia of Letters (Paperback, Reprinted From Ed.): P.S. Mamchak Educator's Lifetime Encyclopedia of Letters (Paperback, Reprinted From Ed.)
P.S. Mamchak
R1,035 R768 Discovery Miles 7 680 Save R267 (26%) Ships in 12 - 17 working days

Here's a remarkable sourcebook that places at your fingertips 236 tested model letters-- virtually every work-related letter you'll ever need-- to parents, students, faculty, and community leaders. Each letter is ideal for its particular purpose and each is ready to use at once or quickly adapt, saving you hours of valuable time and effort.

You will find letters covering every conceivable aspect of your job-- everything from recommending a student to responding to criticism, from expressing appreciation or sympathy to replying to a request...applying for a position...opposing a decision...or making a complaint.

For ease of use, all 236 letters are conveniently organized into 10 fast-access sections:

Effective recommendations: 20 recommendation letters (positive and negative) for school and college entrance, awards, special programs, jobs, and more

Dealing with illness and death: 22 letters of sympathy, condolence, and understanding for everything from the illness of a teacher to the death of a student's parent

Dealing with student behavior: 21 letters addressing good and bad student behavior-- covering various infractions, warnings, suspension, and expulsion.

Meaningful evaluations: 22 positive and negative evaluations of students, teachers, administrators, programs, events, schools, texts and learning materials.

Writing for the community: 21 letters supporting or opposing proposed legislation, policies, or decisions; responding to criticism; replying to invitations or requests.

Handling complaints: 24 letters to get results from your complaints about services, delays, defects, and decisions-- and to answer complaints from others

Dealing with themedia: 21 letters involving the media, both or and con-- from requests for coverage or TV time to responses to negative articles and guidelines for media on campus.

Handling job-related issues: 20 letters related to your job and the hobs of others, from announcing your availability for a position to notification of retirement.

Expressing thanks & appreciation: 31 letters that show appreciation for awards, gifts, support, volunteer, help, and acts of generosity and kindness.

Special letters for everyday events: 34 letters that deal in a special way with day-to-day happenings: acceptances, confirmations, explanations, apologies, requests, and more.

The Educator's Lifetime Encyclopedia of Letters virtually writes your toughest letters for you! It is a resource every educator can use and refer to again and again, for letters that are ready-to-go "as is" or easy to adapt for nearly any specific work-related purpose.

Leading for engagement - 7 Sins and 7 Secrets: 7 SINS and 7 SECRETS (Paperback): Tracey Swanepoel Leading for engagement - 7 Sins and 7 Secrets: 7 SINS and 7 SECRETS (Paperback)
Tracey Swanepoel
R716 Discovery Miles 7 160 Ships in 10 - 15 working days
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