The consumer goods industry accounts for 20 percent of the world's gross domestic product (GDP)-that's over $14 trillion in turnover. And yet the industry isn't growing It lags behind global GDP growth, and the latest figures suggest that the world's top 250 consumer goods manufacturers lost nearly $38 billion in profit in 2011 compared to the previous year. As growth declines, profit margins erode and leading players are caught in a perfect storm: hyper competition, the growth of mega-retailers, explosive increases in input costs, talent shortages, and the declining effectiveness of traditional marketing methods all suck profits from a once vibrant and progressive industry. Industry thought leaders see an urgent need for change. In The Shopper Marketing Revolution, shopper marketing pioneers Mike Anthony and Toby Desforges analyze why the industry needs to change and provide managers in the field with the practical advice and proven techniques they'll need to revolutionize their businesses. Mike and Toby introduce the five-step Total Marketing model, an approach that creates coherent links between the end consumer and the in-store environment. Total marketing represents a fundamental shift in the way marketing works. It will help businesses understand how to respond to the reality of the 21st century-transforming the way they market their brands and relate to retail customers.

In today's business climate, transacting eCommerce on the Internet represents the fastest growing marketplace in the world - but few people really understand how to make it sing! Harness the online money making potential of your business with trade secrets from this acclaimed industry insider, veteran of more than 150 marketing campaigns in the corporate Big Leagues. Discover 24 tools to convert visitors into buyers 6 Questions to NEVER ask in a marketing campaign 9-Steps to turn your email list into a cash machine Learn 16 practical conversion tips for any website Learn psychological triggers to increase conversion rates using an array of promotional tools From creating hefty mailing lists to launching powerful viral marketing campaigns, you'll learn the tricks of turning the noise of the digital realm into a chorus of eCommerce for your business. Let this book show you how to make money while you sleep!

In this book, 21 Ways To Use Social Media, I'll show you quick tips and tricks on how to benefit from the most active and free social media sites online today

The choice of a store location has a profound effect on the entire business of a retail operation. Since GIS can be used to assemble large volumes of data from various sources with different map scales and in different coordinate systems, it is considered an important tool in location analysis. GIS offers a large number of techniques that have been successfully used by the retail businesses in location planning and strategic retail decision-making and applications. The objective of this retail location analysis is to develop and apply a methodology for analyzing the relationship between fast food store performance and the various socio-economic and demographic factors like the ethnic composition of population and median household income of Portage and Summit Counties in Ohio. This study conducts a retail location analysis of the relationship between the store performance of McDonald's and Burger King. Analytical procedures in GIS and statistical techniques have been applied using commercially available software to determine the impact of various demographic and socio-economic factors on store performance.

This new edition of the best-selling book/CD package gives a complete overview of the electronic commerce environment. It has been revised and completely updated to reflect the most recent trends in security, EDI, B2B, dotcoms, and online trading. Covering everything from fundamental encryption issues to future trends, this comprehensive guide provides a thorough study of electronic commerce and the tools needed to conduct business on the Internet.

"Introduction to E-Commerce, 2/e", by Rayport and Jaworksi, can be used as the principles book for e-commerce. Much like there is a "Principles of Marketing" that is intended to be the first course in marketing, The text covers the entire landscape of e-commerce. The key message is that faculty who want to teach an introductory class on e-commerce and focus on the "strategy" parts of e-commerce first and technology second, should adopt this book. Faculty who teach marketing, management, strategy and entrepreneurship as the "core" discipline prefer this book over "technology-oriented" e-commerce books. "Introduction to e-Commerce" gives present and future practitioners of e-Commerce a solid foundation in all aspects of conducting business in the networked economy.The text focuses on what a manager needs to know about Internet infrastructure, strategy formulation and implementation, technology concepts, public policy issues, and capital infrastructure in order to make effective business decisions. This is presented in a framework for the study and practice of e-Commerce with business strategy at the core surrounded by four infrastructures; the technology infrastructure that underlies the Internet, the media infrastructure that provides the content for businesses, public policy regulations that provide both opportunities and constraints, and the capital infrastructure that provides the money and capital to run the businesses. Within this framework, the authors provide a deep exploration of core concepts of online strategy and associated enablers enriched by a wide variety of examples, case studies, and explanations culled directly from practice.

In this book, Barton Barbour presents the first comprehensive history of Fort Union, the nineteenth century's most important and longest-lived Upper Missouri River fur trading post. Barbour explores the economic, social, legal, cultural, and political significance of the fort which was the brainchild of Kenneth McKenzie and Pierre Chouteau, Jr., and a part of John Jacob Astor's fur trade empire.

From 1830 to 1867, Fort Union symbolized the power of New York and St. Louis, and later, St. Paul merchants' capital in the West. The most lucrative post on the northern plains, Fort Union affected national relations with a number of native tribes, such as the Assiniboine, Cree, Crow, Sioux, and Blackfeet. It also influenced American interactions with Great Britain, whose powerful Hudson's Bay Company competed for Upper Missouri furs.

Barbour shows how Indians, mixed-bloods, Hispanic-, African-, Anglo-, and other Euro-Americans living at Fort Union created a system of community law that helped maintain their unique frontier society. Many visiting artists and scientists produced a magnificent graphic and verbal record of events and people at the post, but the old-time world of fur traders and Indians collapsed during the Civil War when political winds shifted in favor of Lincoln's Republican Party.

In 1865 Chouteau lost his trade license and sold Fort Union to new operators, who had little interest in maintaining the post's former culture.

Integrate e-Business into Your Commerce Plans

Get a jump on what's quickly becoming standard operating procedure for any business-using the Internet to conduct e-business. Increasingly, companies are implementing new Web-based business models to tap previously unattainable markets and earn untold profits. This comprehensive guide uses case studies and practical examples to trace the progress of electronic business through it's short, but vital, history, teaching you how to take advantage of this essential new-economy business practice. Whether your goals include e-tailing, business-to-business, EDI, CRM, or supply chain management, this step-by-step resource can help you create, integrate, and maintain your own successful e-business.Plan, design, build, tune, troubleshoot, secure, and manage your own fully-operational e-Commerce siteDevelop e-marketing strategies for vertical, horizontal, and standard marketsReview business cases including revenue models and trends, and see the impact of leading-edge technologies on business and profitDetermine the best client-server configuration for your siteLocate and exploit a system's built-in e-commerce tools and functionalityIntegrate electronic data interchange (EDI) systems for more efficient business processesHacker-proof your network and server-plus establish encryption protocols for increased privacy

The electronic marketplace is a global one, and it's changing every aspect of the consumer-vendor relathionship. The marketplace is the place of exchange between buyer and seller. Once one rode a mule to get there; now one rides the Internet. An electronic marketplace can span two rooms in the same building, or two continents. How individuals, firms, and organizations approach and define the electronic marketplace of the future depends on people's ability to ask the right questions now and to take advantage of the opportunities that will arise over the next few years. The contributors to this volume are prime movers in major industries that are remaking themselves in order to shape the global marketplace. They examine the consumers' new powers to assess and exchange goods and services over unparalleled distances. They discuss the opportunities and risks posed by the new integration between manufacturer and consumer, by the erosion of centralized authority, by real-time choice in every financial contingency, and by the fact that travel and transportation have been delegated to the machine processes that can best handle them. They also reflect on how to set an intelligent value on the coming changes, on the tools and procedures required to create this new marketplace of marketplaces. Contributors Les Alberthal, William D. Bandt, Robert J. Bonometti, David Braunschvig, Stephen D. Crocker, Walter Forbes, Denos Gazis, Daniel E. Geer, Jr., Irving Goldstein, Edward D. Horowitz, Daniel P. Keegan, Raymond W. Smith, Russel B. Stevenson, Jr., Patrick E. White

Are you aware that the T-shirt or running shoes you're wearing may have been produced by a 13-year-old children working 14-hour days for 30 cents an hour? The clothing sweatshop, as a recent string of media exposes has revealed, is back in business. Don't be fooled by a label which says the item was made in the USA or Europe. It could have been sewed on in Haiti or Indonesia--or in a domestic workshop, where conditions rival those in the third world. The label might tell you how to treat the garment but it says nothing about how the worker who made it was treated. To find out about that you need to read this book. "No Sweat" will show you:
How Michael Jordan earned more for endorsing Nike running shoes than the company's 30,000 Indonesian workers get between them in a year.
How Disney CEO Michael Eisner's annual pay and stock options, worth $200 million, are paid for out of profits from the sale of Pocahontas and Hunchback of Notre Dame T-shirts made by Haitian teenagers working for less than $10 per week and force-fed contraceptive pills.
How companies like the Gap and Wal-Mart (producer of the Kathie Lee Gifford line) have been forced into embarrassing concessions after successful campaigning by the New York-based National Labor Committee, the American garment workers union UNITE and the European-based Clean Clothes Campaign.
How you can join the growing global campaign of consumer groups, human rights activists, and international labor organizations to close down sweatshops and guarantee basic rights for those who cut and sew our clothes.
In hard-hitting words and pictures, "No Sweat" surveys the chasm between the glamor of the catwalk and the squalor of the sweatshop.
Don't go shopping without it

"Frenchmen were far ahead of Englishmen in the early Far West, not only prior in time but greater in numbers and in historical importance," writes Janet Lecompte in her introduction to "French Fur Traders and Voyageurs in the American West." They were the first to navigate the Mississippi and its tributaries, and they founded St. Louis and New Orleans. Though France lost her North American possessions in 1763, thousands of her natives remained on the continent. Many of them were voyageurs for Hudson's Bay Company, whose descendants would join American fur trade companies plying the trans-Mississippi West. This volume documents the fact that in the nineteenth century Frenchmen dominated the fur trade in the United States. Twenty-two biographies, collected from LeRoy R. Hafen's classic ten-volume The "Mountain Men and the Fur Trade of the Far West," represent a variety of origins and social classes, types of work, and trading areas. Here are trappers who joined John Jacob Astor's ill-fated fur venture on the Pacific, St. Louis traders who hauled goods to Spanish New Mexico along the Santa Fe Trail, and those who traded with Indians in the western plains and mountains.

"A long-needed comparative analysis of...the officer class of the Hudson's Bay and North West companies before and after their merger in 1821...Essential reading for all serious scholars of the fur trade."-Ethnohistory "The book makes a significant contribution to our understanding not only of the fur trade but also to anthropology and Indian-white relations." -Pacific Historical Review For two centuries (1670-1870), English, Scottish, and Canadian fur traders voyaged the myriad waterways of Rupert's Land, the vast territory charted to the Hudson's Bay Company and later splintered among five Canadian provinces and four American states. The knowledge and support of northern Native peoples were critical to the newcomer's survival and success. With acquaintance and alliance came intermarriage, and the unions of European traders and Native women generated thousands of descendants. Jennifer Brown's Strangers in Blood is the first work to look systematically at these parents and their children. Brown focuses on Hudson's Bay Company officers and North West Company wintering partners and clerks-those whose relationships are best known from post journals, correspondence, accounts, and wills. The durability of such families varied greatly. Settlers, missionaries, European women, and sometimes the courts challenged fur trade marriages. Some officers' Scottish and Canadian relatives dismissed Native wives and "Indian" progeny as illegitimate. Traders who took these ties seriously were obliged to defend them, to leave wills recognizing their wives and children, and to secure their legal and social status-to prove that they were kin, not "strangers in blood." Brown illustrates that the lives and identities of these children were shaped by factors far more complex than "blood." Sons and daughters diverged along paths affected by gender. Some descendants became Metis and espoused Metis nationhood under Louis Riel. Others rejected or were never offered that course-they passed into white or Indian communities or, in some instances, identified themselves (without prejudice) as "half breeds." The fur trade did not coalesce into a single society. Rather, like Rupert's Land, it splintered, and the historical consequences have been with us ever since. Jennifer S.H. Brown is a Professor of History at the University of Winnipeg. She is coauthor of The Orders of the Dreamed: George Nelson on Cree and Northern Ojibwa Religion and Myth, 1823, and coeditor of The New Peoples: Being and Becoming Metis in North America.

The Hudson's Bay Company had been operating for nearly two centuries when young Isaac Cowie joined it in 1867. He sailed from the Shetland Islands to Rupert's Land, finally reaching York Factory, where he awaited his assignment. Company of Adventurers describes the early, lusty history of the HBC and the years of Cowie's service, when manufactured goods were driving out the demand for furs and buffalo hides. It contains rare information about the Assiniboin and Plains Crees Indians during the period before their confinement to reservations.
Alive to the historical and ethnographic value of his writing, Cowie tells about his tenure as a clerk (later manager) at Fort Qu'Appelle in southern Saskatchewan, the colorful personalities who served with him, the wide-ranging fur brigades, remote outposts, and the Company's relations with Indian tribes. He was the first white man known to have set foot within the Swift Current District when in 1868 he hunted buffalo there. His dealings with the Metis during the Red River Rebellion placed him where history was being made.

In an introduction to this Bison Book edition, David Reed Miller discusses how Cowie fitted into a great commercial enterprise and how he became a victim of unpleasant circumstances that forced his retirement in 1891.

"In stressing the exploitation and destruction of the physical and human environment rather than the usual frontier romanticism, David Wishart has provided for students of the trans-Mississippi fur trade a valuable service."--Journal of the Early Republic. A standard reference work [that] should be required reading for all students of the American west."--Pacific Historical Review. "The whole [fur trade] system is traced out from the Green River rendezvous or the Fort Union post to the trading houses of St. Louis and the auctions in New York and Europe. Such factors as capital formation, shifting commercial institutions, the role of advanced market information, and the nature, kinds, costs, and speed of transportation are all worked into the story, as is the relationship of the whole fur trade to national and international business cycles. This is an impressive achievement for a book so brief...[It] opens out onto new methodological vistas and paradigms in western history."--William H. Goetzmann, New Mexico Historical Review David J. Wishart is a professor of geography at the University of Nebraska-Lincoln. He is the winner of the John Brinckerhoff Jackson Prize for distin-guished books in American geography, sponsored by the Association of American Geographers for An Unspeakable Sadness: The Dispossession of the Nebraska Indians, also available from the University of Nebraska Press.

Dependence upon grain deeply marked every aspect of life in eighteenth-century France. Steven Kaplan focuses upon this dependence at the point where it placed the greatest strain on the state, the society, and the individual-on the daily supply of grain and flour that furnished the staff of life. He reconstructs the history of provisioning in pre-industrial Paris and provides a comprehensive view of a culture shaped by the subsistence imperative. Who were the agents of the provisioning trade? What were their commercial practices? What sorts of relations did they maintain with each other? How did the authorities regulate their business? To answer these questions, Professor Kaplan combed the archives and libraries of France. He maps out the elementary structures of the trade and shows how they were transformed as a result of cultural and political as well as commercial and technological changes. In rich ethnographic detail he evokes the dayto-day life of merchants, millers, bakers, brokers, and market officials. He shows how flour superseded grain and how the millers overtook the merchants in the provisioning process. He explores the tension between the suppliers' need for freedom and the consumers' need for security. Even as he weaves the intricate patterns of life inside and outside the marketplace he never loses sight of the immense interests at stake: the stability and legitimacy of the government, the durability of the social structure, and the survival of the people.

Dieses Standardlehrbuch vermittelt einen UEberblick uber die Institutionen des Handels und analysiert die Probleme der Unternehmensfuhrung im Handel unter entscheidungsorientierten Aspekten. Fur die 7. Auflage wurden alle Kapitel aktualisiert und die neuesten Enwicklungen im Handel berucksichtigt.

Dieses Buch untersucht die Chancen von Wertschopfungspartnerschaften zwischen Herstellern und Handlern. Die Autoren identifizieren die relevanten Basisstrategien dieses neuen Konzepts anhand von Anwendungsbeispielen - nachvollziehbar und gut verstandlich."

Wo intensiver Wettbewerb herrscht, sind Kreativitat und Ideenreichtum gefragt. Dies gilt vor allem fur den Einzelhandel mit Konsumgutern. Zahlreiche Anbieter werben mit verschiedenen Geschaftsformen um die Gunst der Verbraucher, bei Lebensmitteln ebenso wie bei Bekleidung, Haushaltsgeraten, Unterhaltungselektronik, Computern oder Bau- und Heimwerkerprodukten. Die Verbraucher koennen nicht nur aus einer umfangreichen Produktpalette wahlen, sondern auch entscheiden, ob sie ihren Bedarf in Discountern, Supermarkten, Fachmarkten, Warenhausern oder anderen Einkaufsstatten decken wollen. Die Vielzahl und die Vielfalt an Angeboten werfen die Frage auf, welche Instrumente ein Handelsunternehmen einsetzen kann, um die Verbraucher von den Vorteilen seines Angebotes zu uberzeugen. Das vorliegende Lehrbuch bietet einen UEberblick uber die einzelnen Schritte, mit denen ein Einzelhandler seine Marketing-Instrumente gestalten kann. Neu in der 2. Auflage (die 1. Auflage ist bei Redline mi erschienen): Firmenbeispiele aus der Praxis sowie eine ausfuhrliche Darstellung der Marketing-Instrumente fur Online-Shops.

If you lived at Downton Abbey, you shopped at Selfridge's.
Harry Gordon Selfridge was a charismatic American who, in twenty-five years working at Marshall Field's in Chicago, rose from lowly stockboy to a partner in the business which his visionary skills had helped to create. At the turn of the twentieth century he brought his own American dream to London's Oxford Street where, in 1909, with a massive burst of publicity, Harry opened Selfridge's, England's first truly modern built-for-purpose department store. Designed to promote shopping as a sensual and pleasurable experience, six acres of floor space offered what he called "everything that enters into the affairs of daily life," as well as thrilling new luxuries--from ice-cream soda to signature perfumes. This magical emporium also featured Otis elevators, a bank, a rooftop garden with an ice-skating rink, and a restaurant complete with orchestra--all catering to customers from Anna Pavlova to Noel Coward. The store was "a theatre, with the curtain going up at nine o'clock." Yet the real drama happened off the shop floor, where Mr. Selfridge navigated an extravagant world of mistresses, opulent mansions, racehorses, and an insatiable addiction to gambling. While his gloriously iconic store still stands, the man himself would ultimately come crashing down.
The true story that inspired the Masterpiece series on PBS - "Mr. Selfridge" is a co-production of ITV Studios and Masterpiece
"Enthralling . . . an] energetic and wonderfully detailed biography."--"London Evening Standard"
"Will change your view of shopping forever."--"Vogue" (U.K.)

This book examines the impact and shortcomings of the TRIPS Agreement, which was signed in Marrakesh on 15 April 1994. Over the last 20 years, the framework conditions have changed fundamentally. New technologies have emerged, markets have expanded beyond national borders, some developing states have become global players, the terms of international competition have changed, and the intellectual property system faces increasing friction with public policies. The contributions to this book inquire into whether the TRIPS Agreement should still be seen only as part of an international trade regulation, or whether it needs to be understood - or even reconceptualized - as a framework regulation for the international protection of intellectual property. The purpose, therefore, is not to define the terms of an outright revision of the TRIPS Agreement but rather to discuss the framework conditions for an interpretative evolution that could make the Agreement better suited to the expectations and needs of today's global economy.