'A compelling guide for leaders grappling with the pandemic' Financial Times 'A remarkable book telling business leaders what to do when disaster strikes' The Times AN INSPIRING STORY OF RESILIENT LEADERSHIP IN THE TOUGHEST OF TIMES Louai Al Roumani was head of finance and planning at one of the largest banks in Syria, when the war broke out in 2011. In Lessons from a Warzone, Al Roumani shares his very personal account of coping with the day-to-day realities of leading an organization in dangerous and hostile conditions. His story shows how inspiration can come from the unlikeliest of places - from the timeless wisdom of merchants in ancient souks to the changing patterns of military checkpoints. During that time, not only did the bank remain robust when others faltered - it thrived and became the undisputed leading bank as people's trust in its capability to safeguard their life-long savings strengthened. In this book, Al Roumani distils the knowledge and skills he and his colleagues developed while steering the bank through four impossible years into ten lessons applicable to any leader facing a crisis today. His valuable, and often counterintuitive, advice - ranging from resisting over-planning to hacking your own IT department to cutting costs (but not morale) - will help anyone understand how to be resilient even in the most challenging of times.

Scale at Speed gets your business over the hump of doing fine to triple revenue in two years. Unlike other business growth books, this is a how-to guide, matching theory with easily actionable steps. Scale at Speed has helped founders, entrepreneurs and business leaders: - Chart a clear route to business transformation - Build enthusiastic and talented support for your vision - Uncover your unique value proposition - Introduce processes and KPIs - Untangle yourself from the day-to-day - Become a market leader while reducing marketing costs - Achieve the best exit price Written in a clear, honest and engaging style by Felix Velarde, founder of the 2Y3X growth accelerator, which has been helping businesses scale since 2016. Velarde founded one of the world's first web design consultancies, before spending a twenty-year career creating, growing and selling digital marketing's highest-profile businesses.

Risk control and derivative pricing have become of major concern to financial institutions, and there is a real need for adequate statistical tools to measure and anticipate the amplitude of the potential moves of the financial markets. Summarising theoretical developments in the field, this 2003 second edition has been substantially expanded. Additional chapters now cover stochastic processes, Monte-Carlo methods, Black-Scholes theory, the theory of the yield curve, and Minority Game. There are discussions on aspects of data analysis, financial products, non-linear correlations, and herding, feedback and agent based models. This book has become a classic reference for graduate students and researchers working in econophysics and mathematical finance, and for quantitative analysts working on risk management, derivative pricing and quantitative trading strategies.

This revised and updated fifth edition of Accounting for Managers builds on the international success of the previous editions in explaining how accounting is used by non-financial managers. Emphasizing the interpretation rather than the construction of accounting information, Accounting for Managers encourages a critical, rather than an unthinking acceptance of accounting techniques. Whilst immensely valuable for planning, decision-making and control, users of accounting information need to recognize the assumptions behind, and the limitations of particular accounting techniques. As in the previous editions, the book links theory with practical examples and case studies drawn from real business situations across a wide range of manufacturing, retail and service industries.

Risk Analysis in Finance and Insurance, Second Edition presents an accessible yet comprehensive introduction to the main concepts and methods that transform risk management into a quantitative science. Taking into account the interdisciplinary nature of risk analysis, the author discusses many important ideas from mathematics, finance, and actuarial science in a simplified manner. He explores the interconnections among these disciplines and encourages readers toward further study of the subject. This edition continues to study risks associated with financial and insurance contracts, using an approach that estimates the value of future payments based on current financial, insurance, and other information. New to the Second Edition Expanded section on the foundations of probability and stochastic analysis Coverage of new topics, including financial markets with stochastic volatility, risk measures, risk-adjusted performance measures, and equity-linked insurance More worked examples and problems Reorganized and expanded, this updated book illustrates how to use quantitative methods of stochastic analysis in modern financial mathematics. These methods can be naturally extended and applied in actuarial science, thus leading to unified methods of risk analysis and management.

Wiley's new "Handbook of Decision Making" is a vital reference text for all students and professionals of management, organization and decision making. The handbook offers a wide range of theoretical and empirical approaches to the understanding of organizational and strategic decisions. Contributors are internationally known experts drawn from North America, Canada and Europe who have spent many years in the study of decision making, and decision making relevant topics. We believe the handbook will become a tour de force in the understanding decision making, offering a wide variety of perspectives, topics, and summative understanding of the field. Chapters in the "Handbook" were prepared by the leading experts in their field and include cutting edge empirical, theoretical, and review chapters. The chapters bring together for the first time a critical mass of writing on decision making as an organizational and research activity. The Editors are two of the leading international experts in decision making and contribute to the "Handbook" with five original Chapters that offer an appraisal of the field and suggestions for research, as well as the current status of decision making practice and suggestion for improvement.

Scholarly literature on talent management usually takes a mainstream approach to understanding how and why organizations pursue talent initiatives and to rationalizing their presumed benefits. Indeed, the basic logic of identifying and supporting an organization's most talented employees is, on the surface, quite seductive. Recent conceptual and empirical research, however, shows that talent management brings with it a range of issues that should trouble both academics and practitioners. In response to these concerns, Managing Talent: A Critical Appreciation takes a more critical view of the organizational talent project, to understanding the motives for talent management and to the identification, development and placement of high potential employees. This edited text brings together and explores a range of concerns arising from theory and practice and offers both practical recommendations and implications for further research. The issues and questions examined include: the rhetoric, politics and reality of talent management leadership derailment the social construction of talent gender bias in talent recognition the relevance of research in talent management inclusive talent management the role of line managers and leadership in implementing talent management While stressing academic rigour, each chapter is accessible to both scholars and practitioners who are looking for alternative ways of thinking about talent and alternative perspectives on the often problematic issues arising from managing talent in practice.

The scope and applicability of risk management have expanded greatly over the past decade. Banks, corporations, and public agencies employ its new technologies both in their daily operations and long-term investments. It would be unimaginable today for a global bank to operate without such systems in place. Similarly, many areas of public management, from NASA to the Centers for Disease Control, have recast their programs using risk management strategies. It is particularly striking, therefore, that such thinking has failed to penetrate the field of national security policy. Venturing into uncharted waters, Managing Strategic Surprise brings together risk management experts and practitioners from different fields with internationally-recognized national security scholars to produce the first systematic inquiry into risk and its applications in national security. The contributors examine whether advance risk assessment and management techniques can be successfully applied to address contemporary national security challenges.

Increasingly, environmental decision making is like playing a multidimensional game of chess. With interactions between the atmosphere, the litho-hydrosphere, and the biosphere, the game is at once a measure of complexity, uncertainty, interdisciplinary acuity, social-environmental sustainability, and social justice for all generations. As such, it demands a systemic point of view. Decision Making for a Sustainable Environment: A Systemic Approach gives readers the tools to replace the dysfunctional, symptomatic decision making that has plunged the world into environmental crises with a systemic approach that fosters social-environmental sustainability. A New Paradigm for Environmental Decision Making Based on the author's more than 45 years of research and broad, international experience, this book guides policy makers and managers to work with-rather than within-theoretical and methodological frameworks to achieve multidimensional and multilayered policy decisions. It discusses systemic thinking as a rational, viable alternative to competitive, materialistic, and symptomatic decision making. Insights, Approaches, and Examples for Leadership Organized into three parts, the book begins by describing the inviolable biophysical principles that define the limitations of human choices. The second part examines in depth why the conventional command-and-control form of decision making tends to become dysfunctional and fails. It also explains how to break the cycle of such behavior. A case study by Jessica K. La Porte explores the challenges of creating a program of environmentally sustainable decision making. The third part of the book explores what it takes to be a psychologically mature decision maker. A Peaceful Path toward Social-Environmental Sustainability for All Generations Proposing new ways of thinking and problem solving, this book provides readers with the ideas, language, approaches, and examples to move toward genuine social-environmental sustainability. It offers counsel on how to be a psychologically mature trustee of planet Earth and leave a more viable legacy for future generations.

The concept of the business model has become very popular in the strategy and innovation literature's. Recent research has acknowledged its cognitive underpinnings, its status as a mental construct, and has highlighted how managers' cognitive and social sense-making patterns influence business model design and how shared logics enable innovation. Yet, the specific cognitive underpinnings of business models, though often mentioned, are rarely explicitly studied. Business Models and Cognition addresses this gap by focusing directly on intersections between business model studies and cognitive studies. Gathering an international, multidisciplinary team of business model and cognition scholars, this book not only identifies surprising connections between these two existing literature's, but also offers new reflections on future avenues of research for both in order to explore the cognitive foundations of business modelling. For its interdisciplinary scope, scholarly rigor, and novel insights, this fourth volume of the New Horizons in Managerial and Organizational Cognition is a must-read for scholars and students of business, strategy and cognition, and it is of keen interest to executives and managers eager to reflect critically on their own understanding of the "business model" as a concept.

Decisions in businesses and organizations are too often based on fads, fashions and the success stories of famous CEOs. At the same time, traditional models and new cutting-edge solutions often fail to deliver on what they promise. This situation leaves managers, business leaders, consultants and policymakers with a profound challenge: how can we stay away from trends and quick fixes, and instead use valid and reliable evidence to support the organization? In response to this problem, evidence-based management has evolved with the goal of improving the quality of decision-making by using critically evaluated evidence from multiple sources - organizational data, professional expertise, stakeholder values and scientific literature. This book sets out and explains the specific skills needed to gather, understand and use evidence to make better-informed organizational decisions. Evidence-Based Management is a comprehensive guide that provides current and future managers, consultants and organizational leaders with the knowledge and practical skills to improve the quality and outcome of their decision-making. Online resources include case studies, exercises, lecture slides and further reading.

This book offers key insights into how to manage software development across international boundaries. It is based on a series of case studies looking at the relationships between firms from North America, the UK, Japan and Korea with Indian software houses. In these case studies, which have typically been compiled over a 3-4 year timespan, the authors analyse the multi-faceted challenges encountered in managing these Global Software Alliances (GSAs). These challenges range from the conflicts that managers face when dealing with distance, to the tensions of transferring knowledge across time and space, to issues in trying to establish universal standards in a context of constant change, and the problems of identity that developers and clients experience in having to deal with different organizations and countries. Throughout the book, the authors draw on their extensive research and experience to offer constructive advice on how to manage GSAs more effectively.

The ability to make the right decision is crucial to anyone who wants to advance their career. Written by Martin Manser, a leading expert on decision making in a business context, this book quickly teaches you the insider secrets you need to know to in order to choose the right path. The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience. So what are you waiting for? Let this book put you on the fast track to success!

LEARN TO CLEAR YOUR MIND AND THINK LIKE A WINNER We all have so much going on. A million different projects, to-do lists longer than your arm. We all worry about things money, deadlines. With all this buzzing around in our heads it s often a nightmare trying to concentrate on one thing. What if someone could show you how to empty your mind of all the noise? If you could be shown how to de-clutter your mind and concentrate on one important thing? Well Jamie Smart, state-of-mind specialist, can do just that with Clarity he will show you how to get real clarity of thought. You ll learn how to clear your mind and become less stressed and more productive and as a result, more confident in your abilities. Clarity will help you to: Greatly improve your concentration and ability to think clearly Reduce stress levels and increase productivity Grow your confidence and self-belief Find innovative solutions to problems and make progress on goals and dreams Trust your intuition and improve your decision-making Build stronger relationships through better communication Praise for Clarity: Thought-provoking, entertaining, and potentially life changing highly recommended! Michael Neill, Radio Show Host and Author of The Inside-Out Revolution: The only thing you need to know to change your life forever A powerful, positive book that can help you to achieve more than you ever thought possible, in every area. Brian Tracy, Author of Goals and Eat That Frog I highly recommend this book to anyone trying to deal with life stressors and find true wisdom and well-being." Mark Howard, Ph.D., Clinical Psychologist, ThreePrinciplesInstitute.org Take your time reading this profound book. Jamie Smart is about to blow apart every circumstantial excuse you ever came up with. He s about to put the steering wheel back in your hands. Garret Kramer, Founder of Inner Sports and Author of Stillpower The insights you ll get whilst reading Clarity will resonant in how you manage day to day but, more importantly, provide a framework for refreshing your priorities, goals and drive. Peter Lake, Group Business Development Director, JS Group The world of leadership, sales and customer engagement has changed radically over the past ten years. People are more savvy, better informed and sick of the same old story. Jamie Smart cuts through the noise of the marketplace and shows you what really works. Profound, practical and instantly applicable; Clarity is essential reading if you want to make your mark in the 21st century. Paul Charmatz, Former Managing Director, Camelot Jamie, you really hit the bullseye with this brilliant book; it s a must-read for everyone who wants clarity of mind. Joe Stumpf, Founder of By Referral Only and Author of Willing Warrior Jamie Smart takes an outdated paradigm of success and turns it on its head. Pull up a chair, get a copy of Clarity and discover how you can experience an exponential increase in clarity and quality of life. Rich Litvin, co-author of The Prosperous Coach and Founder of The Confident Woman s Salon Jamie Smart is brilliant! In his book Clarity, he has unlocked an insight into the real-life matrix. Be ready to have your world turned inside-out because, as Jamie so effortlessly demonstrates, this is how it works. Richard Enion, Dragon s Den Winner, BassToneSlap.com and RichEats.TV

Together, Big Data, high-performance computing, and complex environments create unprecedented opportunities for organizations to generate game-changing insights that are based on hard data. Business Analytics: An Introduction explains how to use business analytics to sort through an ever-increasing amount of data and improve the decision-making capabilities of an organization. Covering the key areas of business analytics, the book explores the concepts, techniques, applications, and emerging trends that professionals across a wide range of industries need to be aware of. Better detection of fraud through visual analytics or better prediction of the likelihood of someone getting an infection while in the hospital are just a few examples of where analytics can play a positive role. As the field of business analytics continues to emerge rapidly, there is a need for a reliable textbook and reference on the subject. Filling this need, this book is suitable for graduate-level students and undergraduate seniors. It maintains a focus on only the key areas so the material can be covered adequately in a one-semester or one-quarter course. Each chapter includes software-generic exercises, labs, and associated answers to the exercises/labs. Author Jay Liebowitz recently had an article published in The World Financial Review. www.worldfinancialreview.com/?p=1904

This book presents the construction and resolution of 50 practical optimization problems and covers an exceptionally wide range, including games-associated problems (Unblock Me, Sudokus), logistical problems, and problems concerning plant distribution, production, operations scheduling, management and resource allocation. The problems are divided into 5 difficulty levels. Problems in the first few levels are focused on learning the model construction methodology, while those in the last level include complex optimization environments. For each problem solution, the specific steps are illustrated, promoting reader comprehension. In addition, all the models are implemented in an optimization library, LINGO, their solutions have been analyzed and their correct construction has been verified. The book also includes a simple guide to implementing models in LINGO in a straightforward manner and in any input data format (text files, spreadsheets or databases). As an ideal companion to the author's previously published work Modelling in Mathematical Programming, the book is intended as a basic tool for students of operations research, and for researchers in any advanced area involving mathematical programming.

Just making a decision can be hard enough, but how do you begin to judge whether it's the right one? Chip and Dan Heath, authors of #1 New York Times best-seller Switch, show you how to overcome your brain's natural shortcomings. In Decisive, Chip and Dan Heath draw on decades of psychological research to explain why we so often get it very badly wrong - why our supposedly rational brains are frequently tripped up by powerful biases and wishful thinking. At the same time they demonstrate how relatively easy it is to avoid the pitfalls and find the best answers, offering four simple principles that we can all learn and follow. In the process, they show why it is that experts frequently make mistakes. They demonstrate the perils of getting trapped in a narrow decision frame. And they explore people's tendency to be over-confident about how their choices will unfold. Drawing on case studies as diverse as the downfall of Kodak and the inspiring account of a cancer survivor, they offer both a fascinating tour through the workings of our minds and an invaluable guide to making smarter decisions. Winner in the Practical Manager category of the CMI Management Book of the Year awards 2014.

Society is now facing challenges for which the traditional management toolbox is increasingly inadequate. Well-grounded theoretical frameworks, such as systems thinking and cybernetics, offer general level interpretation schemes and models that are capable of supporting understanding of complex phenomena and are not impacted by the passage of time. This book serves the knowledge society to address the complexity of decision making and problem solving in the 21st century with contributions from systems and cybernetics. A multi-disciplinary approach has been adopted to support diversity and to develop inter- and trans-disciplinary knowledge within the shared thematic of problem solving and decision making in the 21st century. Its conceptual thread is cyber/systemic thinking, and its realisation is supported by a wide network of scientists on the basis of a highly participative agenda. The book provides a platform of knowledge sharing and conceptual frameworks developed with multi-disciplinary perspectives, which are useful to better understand the fast changing scenario and the complexity of problem solving in the present time.

Your biggest asset in leadership is you. How can you expect people to trust and believe in you, if you aren't truthful and don't embrace your whole self at work? There is a need for a new kind of leadership; one that bleeds personality and rings true to employees and customers alike who crave authenticity. You Lead argues that business leaders deliver superior results, communities of engagement both inside and outside of the company and true values-driven success when they are themselves and come across as genuine. Bestselling author, Minter Dial, shows readers how embracing your whole self at work encourages people to also be themselves, seek true fulfilment at work and merge the personal and professional to become true followers of what you stand for. You Lead is a call to arms to leaders to stop pretending to be who they are not, and play on their uniqueness and strengths, to allow people to do the same and develop a culture of authenticity and purpose. Learn how you can: - Be yourself, lead by example and merge the professional and personal - Stand for something and allow people to develop true purpose at work - Allow a community to flourish through the right kind of governance model - Radiate your purpose through employees and customers alike for long-term performance

Primer on Risk Analysis: Decision Making Under Uncertainty, Second Edition lays out the tasks of risk analysis in a straightforward, conceptual manner, tackling the question, "What is risk analysis?" Distilling the common principles of many risk dialects into serviceable definitions, it provides a foundation for the practice of risk management and decision making under uncertainty for professionals from all disciplines. New in this edition is an expanded risk management emphasis that includes an overview chapter on enterprise risk management and a chapter on decision making under uncertainty designed to help decision makers use the results of risk analysis in practical ways to improve decisions and their outcomes. This book will empower you to enter the world of risk management in your own domain of expertise by providing you with practical, insightful, useful and adaptable knowledge of risk analysis science including risk management, risk assessment, and risk communication. Features: Answers the fundamental question, "What is Risk Analysis?" Presents the tasks of risk management, risk assessment, and risk communication in a straightforward, conceptual manner Responds to the continuing evolution of risk science and addresses the language of risk as it continues to evolve Expands the risk management emphasis with a new chapter to serve private industry and a growing public sector interest in the growing practice of enterprise risk management Includes a new chapter on decision making under uncertainty provides practical guidance and ideas for using risk science to improve decisions and their outcomes Features an expanded set of examples of the risk process that demonstrate the growing applications of risk analysis This book is suitable for executives, professionals and students who seek a fundamental understanding of risk management, risk assessment, and risk communication. A more detailed examination of this topic, suitable for practitioners from any discipline as well as students and professionals who aspire to become experts in the practice of risk analysis science, is found in Principles of Risk Analysis: Decision Making Under Uncertainty, Second Edition, ISBN: 978-1-138-47820-6.

Plenty of books offer useful advice on how to get better at making quick-thinking, intuitive choices. But what about more consequential decisions, the ones that affect our lives for years, or centuries, to come? Our most powerful stories revolve around these kinds of decisions: where to live, whom to marry, what to believe, whether to start a company, how to end a war. Full of the beautifully crafted storytelling and novel insights that Steven Johnson's fans know to expect, Farsighted draws lessons from cognitive science, social psychology, military strategy, environmental planning, and great works of literature. Everyone thinks we are living in an age of short attention spans, but we've actually learned a lot about making long-term decisions over the past few decades. Johnson makes a compelling case for a smarter and more deliberative decision-making approach. He argues that we choose better when we break out of the myopia of single-scale thinking and develop methods for considering all the factors involved. There's no one-size-fits-all model for the important decisions that can alter the course of a life, an organization, or a civilization. But Farsighted explains how we can approach these choices more effectively, and how we can appreciate the subtle intelligence of choices that shaped our broader social history.

An economy low in carbon and high in life satisfaction will require thousands, if not millions of exceptional leaders. This book is the first to bring together sustainability knowledge with the leadership skills and tools to help you become one of those leaders. In it you will find everything you need to get started straight away, and to grow your effectiveness, even in a world that remains perversely intent on the opposite. Whether you are new to the whole idea of sustainability, or reasonably well informed but not entirely confident about what to do for the best, this guide will help you 'do' sustainability. Free of checklists and policy recommendations, the focus is on you, and on developing your capacity to identify the right thing to do wherever you are and whatever your circumstances. This is essential reading for those in or aspiring to sustainability-literate leadership, and a must for all those teaching leadership and management.

Flashes of insight-the "Eureka!" moments that produce new and useful ideas in a single thought-are behind some of the world's most creative and practical innovations. This book shows how to cultivate more and better flashes of insight by harnessing the science and practice of the "seventh sense." Drawing from psychology, neuroscience, Asian philosophy, and military strategy, William Duggan illustrates the power of the seventh sense to help readers aspire to and achieve more in their personal and professional lives. His examples include Gandhi, Joan of Arc, Starbucks founder Howard Shultz, and executives and students he has taught in his classes. His book presents specific steps in the form of three practical tools to help prepare the mind, see and seize opportunity, and follow through on one's resolution. Based on Duggan's perennially popular Columbia Business School course, this book teaches the mental skills and discipline that power the seventh sense.

Stimulating and developing the creative potential of all members of an organisation is widely seen as contributing to performance and results. This prestigious textbook provides a complete overview of the creative problem-solving process and its relevance to modern managers in the private and public sectors. It introduces ideas, skills and models to help students understand how creative thinking can aid problem solving, and how different techniques may help people who have different thinking and learning styles. This updated fifth edition includes fresh case studies, exercises and suggested reading, alongside extensive diagrams and thought-provoking questions. A new chapter considers the use of heuristics in decision-making situations faced by managers, and examines how aspects of creative problem solving can relate to such situations. It also introduces a complex in-tray exercise, which demonstrates how the conflicting demands on an individual manager can be considered in practice. Supporting PowerPoint slides for lecturers are available for each chapter. Creative Problem Solving for Managers will continue to be an ideal resource for undergraduate and postgraduate students studying problem solving, strategic management, creativity and innovation management, as well as managers looking to develop their decision-making abilities.