This is a holistic presentation of methods and problems involved in humanizing work. The comments will be of interest to practitioners dealing with work, and should give realism to debates concerned with alienation in the workplace. The theory is described, and the American system is compared with those in place in Western Europe and Japan. This work should be of interest to scholars, students and practitioners in industrial relations, labor problems, organizational behavior, and human resources in general.

Over the last decade there has been an explosion of academic interest in the study of Behavioral Operations (Behavioral Ops). Simultaneous concerns have emerged about the adequacy with which now established Behavioral Ops phenomena are dealt with in degree-granting programs and corporate training agendas. Concerns stem from two points: (1) Pedagogical lessons regarding human behavioral are largely cast in the perspectives and terminology of underlying social/psychological theories. This has traditionally made it difficult for teachers of operations management content to link such knowledge to OM teaching plans and materials. (2) Games are seen as a major contribution to Behavioral Operations education, but experiments as described in literature are usually used for scientific research, and often difficult to replicate in teaching settings due to the use of unique proprietary software or insufficient descriptions of methods and materials used. Prior to now, no comprehensive teaching-oriented overview of Behavioral Operations has been available. The Handbook of Behavioral Operations fills this gap, providing easy to access insights into why associated behavioral phenomena exist in specific production and service settings, ready-to-play games and activities that allow instructors to demonstrate the phenomena in class settings, and applicable prescriptions for practice. By design the text serves a dual role as a desk/training reference to those practitioners already in the field, and presents a comprehensive framework for viewing behavioral operations from a systems perspective. As an interdisciplinary book relating the dynamics of human behavior to operations management, the Handbook is an essential resource for practitioners seeking to develop greater system understanding among their workers, as well as for instructors interested in emphasizing the practical relevance of behavior in operational settings.

The Covid, climate and cost of living crises all hang heavy in the air. It's more obvious than ever that we need radical social and political change. But in the vacuum left by defeated labour movements, where should we begin? For longtime workplace activist Ian Allinson, the answer is clear: organising at work is essential to rebuild working-class power. The premise is simple: organising builds confidence, capacity and collective power - and with power we can win change. Workers Can Win is an essential, practical guide for rank-and-file workers and union activists. Drawing on more than 20 years of organising experience, Allinson combines practical techniques with an analysis of the theory and politics of organising and unions. The book offers insight into tried and tested methods for effective organising. It deals with tactics and strategies, and addresses some of the roots of conflict, common problems with unions and the resistance of management to worker organising. As a 101 guide to workplace organising with politically radical horizons, Workers Can Win is destined to become an essential tool for workplace struggles in the years to come.

From Chinese factories making cheap toys for export, to sweatshops in Bangladesh where name-brand garments are sewn - studies on the impact of globalization on workers have tended to focus on the worst jobs and the worst conditions. But in When Good Jobs Go Bad, Jeffrey Rothstein looks at the impact of globalization on a major industry - the North American auto industry - to reveal that globalization has had a deleterious effect on even the most valued of blue-collar jobs. Rothstein argues that the consolidation of the Mexican and U.S.-Canadian auto industries, the expanding number of foreign automakers in North America, and the spread of lean production have all undermined organized labor and harmed workers. Focusing on three General Motors plants assembling SUVs - an older plant in Janesville, Wisconsin; a newer and more viable plant in Arlington, Texas; and a ""greenfield site"" (a brand-new, state-of-the-art facility) in Silao, Mexico - When Good Jobs Go Bad shows how global competition has made nonstop, monotonous, standardized routines crucial for the survival of a plant, and it explains why workers and their local unions struggle to resist. For instance, in the United States, General Motors forced workers to accept intensified labor by threatening to close plants, which led local unions to adopt ""keep the plant open"" as their main goal. At its new factory in Silao, GM had hand-picked the union - one opposed to strikes and committed to labor-management cooperation - before it hired the first worker. Rothstein's engaging comparative analysis, which incorporates the viewpoints of workers, union officials, and management, sheds new light on labor's loss of bargaining power in recent decades, and highlights the negative impact of globalization on all jobs, both good and bad, from the sweatshop to the assembly line.

Designed specifically for labor management advocates and their clients in the public sector, this book is a comprehensive yet practical guide to the arbitration of grievances in public employment. The authors, both experienced arbitrators themselves, offer step-by-step advice on the preparation and presentation of arbitration cases and provide a detailed description of effective grievance resolution through the effective use of the grievance procedure. Written in a style accessible to those without substantial academic training in labor relations law, the volume's purpose is to equip the practitioner to represent his or her respective constituents effectively in the private system of industrial jurisprudence. Although it focuses particularly on grievance administration and arbitration in state and local government, the concepts and techniques presented are equally appropriate for those working in the federal or private sectors.

Following an introduction, the authors review various state bargaining statutes governing the arbitration of grievance disputes and look at the grievance process as a prelude to arbitration. They go on to examine the institution of arbitration, focusing primarily upon the administrative agencies, the arbitrators, and the legal environment within which labor relations advocates must work. Subsequent chapters treat procedural and evidential issues common to arbitration, the arbitration of discharge and disciplinary matters, contract interpretation issues, and the decision making of neutrals and what can or cannot reasonably be expected of arbitrators. In their conclusion, the authors make the case for rights arbitration as the preferred method of dispute resolution. Five appendices contain information critical for the practitioner not normally available in a single source: the Code of Professional Responsibility for Arbitrators of Labor-Management Disputes; the Rules of the American Arbitration Association and the Procedures of the Federal Mediation and Conciliation Service; and sample arbitration awards issued in real-life cases.

This book analyzes how the Second International reacted to international diplomatic crises and what was the attitude of French, German and Italian socialists between 1889 and 1915, the year in which Italy entered the World War. This book shows that the Second International became over the years more and more involved in the fight against war and learnt to respond to situations of diplomatic crisis. An example of this is the fact that its last congress before the outbreak of the First World War, the Basel Congress of 1912, was nothing less than a great international socialist demonstration of opposition to war. However, the fact that France, Germany or Italy were involved in a diplomatic crisis hindered the International's ability to respond effectively to it. For all these factors, the attitude of the International is very different from one crisis to another.

Henry George (1839-1897) rose to fame as a social reformer and economist amid the industrial and intellectual turbulence of the late nineteenth century. His best-selling Progress and Poverty (1879) captures the ravages of privileged monopolies and the woes of industrialization in a language of eloquent indignation. His reform agenda resonates as powerfully today as it did in the Gilded Age, and his impassioned prose and compelling thought inspired such diverse figures as Leo Tolstoy, John Dewey, Sun Yat-Sen, Winston Churchill, and Albert Einstein. This six-volume edition of The Annotated Works of Henry George assembles all his major works for the first time with new introductions, critical annotations, extensive bibliographical material, and comprehensive indexing to provide a wealth of resources for scholars and reformers. Volume VI of this series presents A Perplexed Philosopher (1892), Henry George's devastating critique of Herbert Spencer's changing views on the land question after he achieved fame as the author of the "Synthetic Philosophy." Social Statics (1850), Spencer's first major work, affirms an equal right of all to the use of the earth. By the early 1890s, Spencer had recanted this view in such works as Justice (1891) and an abridged version of Social Statics (1892). This betrayal of principle by Spencer provoked George to write A Perplexed Philosopher. In this volume George's original text is supplemented by critical annotations and an extensive topical bibliography. A comprehensive index covers all six volumes in the series. The introductory essay by Dr. Joseph Milne, "Social Evolution and Moral Sophistry," provides the cultural and philosophical context for George's critical analysis of Spencer's tortuous abandonment of the principle of equal freedom with respect to its application to the use of nature and the furtherance of equal opportunity for all. In A Perplexed Philosopher, George employs his considerable logical acumen to reveal Spencer's multiple inconsistencies and confusions when it comes to the land question. Spencer did not respond in a systematic fashion to George's critique. The few comments that he did make show that his understanding of the movement which George inspired was quite limited. Henry George wrote A Perplexed Philosopher in order to correct the many confusions about the land question by a major nineteenth century philosopher. In doing so he made a significant contribution to such topics as the issue of compensation, when a wrongful entitlement is taken away from a privilege-holder, and tendency of towards materialistic positivism. A Perplexed Philosopher reveals some fundamental differences between George's philosophical outlook and other prevailing views in the nineteenth century. A Perplexed Philosopher is not only a major contribution to nineteenth century scholarship with regard to the relation between humanity and nature, but it also illuminates a stark contrast between George's animating philosophy of equitable reform and Spencer's philosophy of the status quo.

Employment Relations in South Korea provides readers with an overarching view of Korean employment relations and insight into recent changes, and also to help the general public understand more easily the various phenomena and changes in Korean employment relations.

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Institutions such as trade unions that were once relied upon to protect workers' wages, conditions and job security are eroding. In response, new forms of worker protections are emerging. Protecting the Future of Work examines new forms of regulation that have emerged in response to increasing social concern about poor labour practices, growing inequality, and detrimental working conditions. It looks at how trade unions, community organisations and other actors have mobilised to raise public awareness and pressure businesses and governments to improve working conditions. Featuring a balance of texts on the changing nature of and the history of trade union change and transformation, the series Trade Unionism gives space for in-depth, detailed analysis and captures key themes on the nature of internationalism and trade unionism.

This is the first comprehensive account in any language of Israel's central labour organization (the Histradut) and the Israeli Labour Party.

Five basic theories of unionism are examined: Protestant Christian Socialist and Roman Catholic Christian social movements, the Marxian socialist movements, the environmental psychology discipline, and the jurisprudential history discipline.

Focusing on expatriate management, this volume addresses the following issues: how expatriate performance should be conceptualized and operationalized; what the role of personality is in predicting adjustment and performance; and what the nature of training should be. In addition, it critically examines the state of research in the field of expatriate management from a historical perspective. Contributors to this volume have transferred theoretical and methodological advances in domestic employee management and acculturation to the study of expatriation. Each contribution demonstrates the level of theoretical, methodological and statistical sophistication that is required to comprehend the expatriation phenomenon.

The term organizational justice refers to perceptions of fairness within organizations. Justice as a social phenomenon has received a great deal of research attention from social psychologists. With new research on fairness in organizations, scholars in organizational behavior, industrial/organizational psychology, and managers are provided with practical orientations on how to create fair working environments. Although organizational justice is not a panacea for managers, it can help boost employee morale and cooperation. Perceptions of unfairness have been related to several negative reactions such as employee theft, lack of commitment, lawsuits, and recently aggressive behaviors in the workplace. Perceptions of fair treatment, on the other hand, have been related to attitudinal and behavioral outcomes such as employee commitment, trust, and cooperation that are conducive to organizational performance.

The most important asset of any organization is its workforce and the way people are treated shapes attitudes and behaviors such as commitment, trust, performance, turnover, aggression, and all issues of human resources. As we are moving toward a more educated workforce, people want not only better jobs but also to be treated with respect and dignity in the workplace. We are entering an era in which issues of fairness in a diversity of forms will be high on the agenda of corporate management, thus a better understanding of issues of justice in modern organizations is imperative for human resource managers.

I Hear What You Say, But What Are You Telling Me? is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing a proven process, Barbara Madonik--communication expert, mediator, and international consultant--reveals what it takes to understand, analyze, and utilize nonverbal communication to greatly enhance the mediation process.

This book introduces a framework to assist human resource practitioners and organisations embrace strategies that will drive high engagement levels within organisations with a union presence. The authors address established definitions of engagement and how they have been conceptualised in academic and practitioners' literature, before exploring and unpacking circumstances that influence levels of engagement amongst employees in a unionised environment. In doing so, the framework introduced elaborates on approaches and interventions with the greatest potential to create, improve, and embed high levels of engagement within the unionised work environment.

For undergraduate and graduate courses in labor relations and collective bargaining. Bring your best case to the table by putting theory into practice with this guide to labor relations, unions, and collective bargaining. Labor Relations and Collective Bargaining: Cases, Practice, and Law introduces students to collective bargaining and labor relations. This text is concerned with application, as well as coverage of labor history, laws, and practices.

Much of the received wisdom about the world of work emphasizes the marketization of the employment relationship; the decline of class-based forms of inequality, and the individualization of employment relations. Non-standard forms of employment, the delayering of organizational hierarchies, and the use of individual performance-based payment systems are all held up as examples of a new neo-liberal order in which employers and employees no longer feel a sense of obligation to each other.
Drawing on a range of employee and employer surveys, including the authors own Working in Britain 2000 survey, this ambitious study presents a comprehensive examination of the conditions, attitudes, and experiences of British employees from the mid-1980s to the early years of this century. The authors' analyses provides a compelling critique of the received wisdom, while also providing an original, alternative account of recent developments in work and labour markets. Along the way, the book covers such topical issues as the changing nature of trade union membership, the consequences of Britain's 'long hours' culture', and the apparent inability of women to ask for pay rises. Significantly, the authors seek to reposition debates about the future of work by restoring the concepts of contracts and social class to the analysis of the employment relationship.
Based on the ESRC funded Future of Work research programme this book is destined to shape our understanding of employment in Britain for the foreseeable future.

Examining twenty-five years of theatre history, this book covers the major plays that feature representations of the Industrial Workers of the World. American class movement and class divisions have long been reflected on the Broadway stage and here Michael Schwartz presents a fresh look at the conflict between labor and capital.

Explains the reality of labor markets and the nature and necessity of class struggle For most economists, labor is simply a commodity, bought and sold in markets like any other – and what happens after that is not their concern. Individual prospective workers offer their services to individual employers, each acting solely out of self-interest and facing each other as equals. The forces of demand and supply operate so that there is neither a shortage nor a surplus of labor, and, in theory, workers and bosses achieve their respective ends. Michael D. Yates, in Work Work Work: Labor, Alienation, and Class Struggle, offers a vastly different take on the nature of the labor market. This book reveals the raw truth: The labor market is in fact a mere veil over the exploitation of workers. Peek behind it, and we clearly see the extraction, by a small but powerful class of productive property-owning capitalists, of a surplus from a much larger and propertyless class of wage laborers. Work Work Work offers us a glimpse into the mechanisms critical to this subterfuge: In every workplace, capital implements a comprehensive set of control mechanisms to constrain those who toil from defending themselves against exploitation. These include everything from the herding of workers into factories to the extreme forms of surveillance utilized by today’s “captains of industry” like the Waltons family (of the Walmart empire) and Jeff Bezos. In these strikingly lucid and passionately written chapters, Yates explains the reality of labor markets, the nature of work in capitalist societies, and the nature and necessity of class struggle, which alone can bring exploitation – and the system of control that makes it possible – to a final end.

During the 1980s many Japanese began to feel the pressures of ‘internationalizing.’ At the same time, Japanese-style industrial relations came to receive wide international attention. For most people ‘Japanese-style industrial relations’ came to mean the ‘three sacred treasures’: lifetime employment, seniority wages and enterprise unionism. During the 1980s many Japanese began to feel the pressures of ‘internationalizing.’ At the same time, Japanese-style industrial relations came to receive wide international attention. For most people ‘Japanese-style industrial relations’ came to mean the ‘three sacred treasures’: lifetime employment, seniority wages and enterprise unionism.