User opinions about service experiences have been extensively acknowledged to play a key role in influencing the consumption decisions of other customers. The widespread adoption of internet technologies has amplified enormously the volume and the potential impact of such customer-generated content in the form of electronic word-of-mouth (eWOM). Exploring the Power of Electronic Word-of-Mouth in the Services Industry is an essential research book that explores the importance of consumer perception and the influence of word-of-mouth in the digital world. Featuring a range of topics such as data mining, online engagement, and social media, this book is ideal for academicians, researchers, IT developers, marketers, managers, media specialists, and professionals.

4 zettabytes (4 billion terabytes) of data generated in 2013, 44 zettabytes predicted for 2020 and 185 zettabytes for 2025. These figures are staggering and perfectly illustrate this new era of data deluge. Data has become a major economic and social challenge. The speed of processing of these data is the weakest link in a computer system: the storage system. It is therefore crucial to optimize this operation. During the last decade, storage systems have experienced a major revolution: the advent of flash memory. Flash Memory Integration: Performance and Energy Issues contributes to a better understanding of these revolutions. The authors offer us an insight into the integration of flash memory in computer systems, their behavior in performance and in power consumption compared to traditional storage systems. The book also presents, in their entirety, various methods for measuring the performance and energy consumption of storage systems for embedded as well as desktop/server computer systems. We are invited on a journey to the memories of the future.

The Internet is now, but the future is the metaverse. The metaverse is a virtual-reality space in which users can interact with a computer-generated environment and others. The prediction is that the next ten years will be the golden era of the metaverse, and everyone's life, entertainment, social interaction, and work will increasingly take place in the metaverse world. This book outlines six important trends in the era of the metaverse, that will see dramatic changes in technology and the bringing together of digital and physical worlds. People will experience a great migration of their social life and economic activities into the metaverse. Furthermore, the authors argue that, in the metaverse, we can get rid of many of the constraints of the physical world, achieve a better self in the new digital space, and truly maximize our own value as human beings. This book sets out how you can seize the opportunity of the metaverse era.

Peering Carrier Ethernet Networks begins by providing background information on the evolution of important concepts and building blocks that have led to the current state of high bandwidth and high performance Ethernet technology in order to support current and emerging customer applications. The background information covered includes an overview of Public Switched Telephone Networks (PSTN) to describe circuit switching, multiplexing, and voice digitization that lead to the development of T1/T3 and SONET/SDH for transport. It interweaves these developments with changes in the regulatory regime. Additional coverage includes Carrier Ethernet networks' technical standards, which describe how service providers can offer services to off-net customers using peered Carrier Ethernet networks and a description of the taxonomy of customers and their current and emerging applications at Layer 2 and Layer 3 on peered Carrier Ethernet networks. The book concludes by describing next steps in Ethernet technology to meet growing demands and emerging trends.

Researchers have harnessed the flood of personal information and opinions shared on social media platforms in a variety of ways. People communicate not only what they imagine they are purposely sharing but also unintentionally leak information, which allows others to glimpse a sense of the subconscious and unconscious at a macro level. Electronic Hive Minds on Social Media: Emerging Research and Opportunities explores various research techniques to profile the electronic hive mind around social topics as expressed on various modalities of social media, from human, bot, and cyborg social media accounts, and proposes new research methods for harnessing public data from social media platforms. Highlighting topics such as knowledge sharing, swarm intelligence, and social psychology, this publication is designed for researchers, social psychologists, practitioners, and students in marketing, communications, mass media, and similar fields.

Cyber-Physical Systems: Foundations, Principles and Applications explores the core system science perspective needed to design and build complex cyber-physical systems. Using Systems Science's underlying theories, such as probability theory, decision theory, game theory, organizational sociology, behavioral economics, and cognitive psychology, the book addresses foundational issues central across CPS applications, including System Design -- How to design CPS to be safe, secure, and resilient in rapidly evolving environments, System Verification -- How to develop effective metrics and methods to verify and certify large and complex CPS, Real-time Control and Adaptation -- How to achieve real-time dynamic control and behavior adaptation in a diverse environments, such as clouds and in network-challenged spaces, Manufacturing -- How to harness communication, computation, and control for developing new products, reducing product concepts to realizable designs, and producing integrated software-hardware systems at a pace far exceeding today's timeline. The book is part of the Intelligent Data-Centric Systems: Sensor-Collected Intelligence series edited by Fatos Xhafa, Technical University of Catalonia. Indexing: The books of this series are submitted to EI-Compendex and SCOPUS

Knowledge is a valuable resource that must be managed well for any organization to thrive. Proper knowledge management can improve business processes by creating value, yet the available tools meant to aid in the creation, collection, and storage of information have drastically changed since the emergence of social media. By using this collaborative online application for engaging with information, organizations are able to precisely decimate knowledge to the correct audience. Harnessing Social Media as a Knowledge Management Tool addresses the challenges and rewards of the proper use of social media, as well as the key enablers and barriers of its application. This publication endeavors to provide thorough insight into the role of social media in knowledge management from both an organizational and individual perspective. This book elucidates emerging strategies perfect for policy makers, managers, advertisers, academics, students, and organizations who wish to optimize performance.