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Books > Reference & Interdisciplinary > Library & information sciences

Integrating Print and Digital Resources in Library Collections (Hardcover): Linda S. Katz Integrating Print and Digital Resources in Library Collections (Hardcover)
Linda S. Katz
R2,796 Discovery Miles 27 960 Ships in 12 - 17 working days

Get informed answers to your questions and concerns about integrating the materials in your library's collection Library collections have always included materials in many formats handling a mix of material types is an accepted part of library work. And in recent years, the very concept of collection has been significantly redefined by the addition of electronic resources. But are print and digital materials really merged in library collections or are they treated and maintained as separate entities? Integrating Print and Digital Resources in Library Collections examines a variety of collection management issues, combining practical theory, research findings, how-to articles, and opinion pieces to encourage efforts in establishing fully integrated and accessible collections. While achieving a truly integrated collection can be difficult, the failure to do so can lead to duplication of access, effort, and expense.Integrating Print and Digital Resources in Library Collections can help guide you through the difficult aspects of keeping your collection up-to-date, including the Big Deal and consortial purchasing, shifting the emphasis from purchasing print to procuring online resources for library reference work, analyzing use patterns of electronic versus hard copy resources, serials workflow studies, and review projects. Integrating Print and Digital Resources in Library Collections examines: the implications of electronic resource licenses future directions of academic reference collections technologies that can help integrate electronic resources into reference collections the Big Deal the purchase of access to large aggregations of materials in electronic formats integrating electronic resources into the collections of ARL libraries a corporate library's progression to an all-digital collection how to decide what can and can't be digitized how large e-book collections affect the circulation of comparable print collections and much more Integrating Print and Digital Resources in Library Collections is an invaluable resource for librarians experts and beginners seeking to develop the best collections for their patrons.

Finding and Knowing - Psychology, Information and Computers (Paperback): Clare Davies Finding and Knowing - Psychology, Information and Computers (Paperback)
Clare Davies
R1,722 R1,487 Discovery Miles 14 870 Save R235 (14%) Ships in 12 - 17 working days

Today we can find almost any information on a computer or the Internet. Without too much thought, we search, browse and use it in our daily lives, work and study. Yet the issues hanging on a button-press can range from needless time-wasting, through frustration at failed searches and missed information, to mistaken and even dangerous conclusions for users' knowledge, careers, finance, health, travel or relationships.;This work is a reader-friendly summary of the latest research in psychology, computing and information science, that shows how we search and use information, what can go wrong, and why. It sheds light on online information seeking in many different contexts, to increase awareness and effectiveness as a user.

Libraries Beyond Their Institutions - Partnerships That Work (Paperback): Rita Pellen, William Miller Libraries Beyond Their Institutions - Partnerships That Work (Paperback)
Rita Pellen, William Miller
R1,292 Discovery Miles 12 920 Ships in 12 - 17 working days

Discover collaborative possibilities for your library beyond mere memberships in bibliographic utilities Libraries Beyond Their Institutions: Partnerships That Work illustrates the remarkable range of cooperative activities in which libraries are engaged in order to provide the best possible service. Increasingly, librarians recognize the need to link their institutions to the world around them as part of their obligation to enhance the integration of digital information, not only for students in academic settings, but also throughout all levels of society. An excellent companion and complement to Libraries Within Their Institutions: Creative Collaborations (Haworth) from the same editors, this unique book examines the variety of ways librarians work with community organizations, government agencies, professional organizations, minority communities, and city governments in their efforts to serve not just students in academic settings, but all of society. Libraries Beyond Their Institutions: Partnerships That Work reflects the growing understanding of the key role played by libraries in the development of civil society. This unique book examines the variety of possibilities for collaborations outside institutions, including the ways librarians function in a variety of other campus settings, such as writing centers, teaching excellence centers, and academic departments in support of teaching, learning, and research; partnerships with graduate school, and information resources management to preserve theses and dissertations electronically; promoting civic partnerships; initiating a campus-wide information literacy resource; and partnering with government agencies to form a data literacy program. Libraries Beyond Their Institutions: Partnerships That Work provides practical information on: collaborative training programs to develop baseline competencies in academic libraries to support data services the Chicano/Latino Network and the Community Digital Initiative developing an international presence through digital resource sharing successful models of statewide library consortia technology-based partnerships promoting K-20 information literacy collaborations between the United States Patent and Trademark Office and patent and trademark depository libraries (PTDL) the development of AgEcon Search, an alternative method of delivering research results Libraries Beyond Their Institutions: Partnerships That Work is an invaluable resource for librarians working in academic, school, special, and public settings, and for library science faculty and students.

Portals and Libraries (Paperback): Sarah C. Michalak Portals and Libraries (Paperback)
Sarah C. Michalak
R1,227 Discovery Miles 12 270 Ships in 12 - 17 working days

Cutting-edge information about providing access to research library users The ultimate goal of librarians is to provide comprehensive informational access to library users. Portals and Libraries provides an in-depth look at various libraries' challenges and the cutting-edge technology used in providing high-quality electronic access to users through portal systems. Respected authorities detail efforts to build a new kind of search and retrieval system that includes access to the Web as well as other vital collections and academic resources. The book discusses the implementation of access systems and their supporting technology, and spotlights strategies designed to encourage quality system-user feedback, increase the cooperation and diligence of staff, and more. Portals and Libraries comprehensively reviews library portals from their roots to their current state, with a look at assorted products, their implementation issues, and each one's advantages and shortcomings. The overall state of the portal system today as well as where it is heading in the future is examined in detail. The book also provides the ARL Scholars Portal Working Group Final Report from May 2002 summarizing the group's work from its inception, and includes their recommendations of key portal features and needed functions. The text includes helpful screenshots, useful descriptive figures, and extensive references. Portals and Libraries discusses: the history of library portals the MyLibrary@NCState Web portal after five years of use Portals to the World Library of Congress guide to Web resources the role integrated library systems will play in the future of portals features and services to be added to library portals for greater success portal technologiestheir structures and functioning planning portal implementation online catalogs usability testing and interface design nine key issues that will impact the future of portal development Portals and Libraries is crucial reading for library educators and students, college and research librarians in reference, library system professionals, and technical services professionals focused on applying cutting-edge technology to library services.

Internet Reference Support for Distance Learners (Hardcover): Rita Pellen, William Miller Internet Reference Support for Distance Learners (Hardcover)
Rita Pellen, William Miller
R2,978 R1,242 Discovery Miles 12 420 Save R1,736 (58%) Ships in 12 - 17 working days

Make separate library services for distance learners a thing of the past Internet Reference Support for Distance Learners takes a comprehensive look at efforts by librarians and information specialists to provide distance learners with effective services that match those already available on campus. With the development of the World Wide Web and the evolution of Web-based services, reference librarians are adding a human element to the virtual library, blurring the difference between distance learners and traditional users. This unique book examines how they deal with a wide range of related topics, including standards and guidelines, copyright issues, streaming media, and chat and digital references, and presents a historical overview of how reference and instructional services have been delivered to distance usersbefore and after the creation of the Internet. Internet Reference Support for Distance Learners reveals that librarians do not make a sharp distinction between reference and instruction within the context of distance learning, and that there is no clear boundary between true distance learners and more traditional students who might use services designed for nontraditional users. Online capabilities have allowed reference librarians to approximate services advocated by published guidelines and standards, including the ACRL Distance Learning Section's Guidelines for Distance Learning Library Services, to provide a framework for librarians to plan services for off-campus students. Internet Reference Support for Distance Learners provides practical information on: how librarians can keep IT simple when designing methods to access reference support why library Web sites are vital sources of communication between the distance learning student and the reference-based instructional component how to set up a university chat service, including software selection, staff training and assessment how to provide students services beyond traditional provision of resources, including advising, enrollment, and payment of fees how to create an online assistance site that incorporates online versions of traditional print handouts, FAQs, subject guides, course-specific guides, learning modules, and instructional videos in one central location how to work with faculty to create online support for students in Blackboard courses the pros and cons of using open-source software how to create an online library assistance site how to create online information literacy course to teach independent research skills to remote students how to avoid copyright infringement and how to educate library personnel about copyright law how to use Camtasia Studio, a screen capture program to create audio and video for online presentations Internet Reference Support for Distance Learners is an invaluable resource for librarians working in academic, school, special, and public settings, and for library science faculty and students.

Producing the Archival Body (Paperback): Jamie A Lee Producing the Archival Body (Paperback)
Jamie A Lee
R1,260 Discovery Miles 12 600 Ships in 9 - 15 working days

Producing the Archival Body draws on theoretical and practical research conducted within US and Canadian archives, along with critical and cultural theory, to examine the everyday lived experiences of archivists and records creators that are often overlooked during archival and media production. Expanding on the author's previous work, which engaged archival and queer theories to develop the Queer/ed Archival Methodology that intervenes in traditional archival practices, the book invites readers interested in humanistic inquiry to re-consider how archives are defined, understood, deployed, and accessed to produce subjects. Arguing that archives and bodies are mutually constitutive and developing a keen focus on the body and embodiment alongside archival theory, the author introduces new understandings of archival bodies. Contributing to recent disciplinary moves that offer a more transdisciplinary emphasis, Lee interrogates how power circulates and is deployed in archival contexts in order to build critical understandings of how deeply archives influence and shape the production of knowledges and human subjectivities. Producing the Archival Body will be essential reading for academics and students engaged in the study of archival studies, library and information science, gender and women's studies, anthropology, history, digital humanities, and media studies. It should also be of great interest to practitioners working in and with archives

Archival Silences - Missing, Lost and, Uncreated Archives (Paperback): Michael Moss, David Thomas Archival Silences - Missing, Lost and, Uncreated Archives (Paperback)
Michael Moss, David Thomas
R1,181 Discovery Miles 11 810 Ships in 9 - 15 working days

Archival Silences demonstrates emphatically that archival absences exist all over the globe. The book questions whether benign 'silence' is an appropriate label for the variety of destructions, concealment and absences that can be identified within archival collections. Including contributions from archivists and scholars working around the world, this truly international collection examines archives in Australia, Brazil, Denmark, England, India, Iceland, Jamaica, Malawi, The Philippines, Scotland, Turkey and the United States. Making a clear link between autocratic regimes and the failure to record often horrendous crimes against humanity, the volume demonstrates that the failure of governments to create records, or to allow access to records, appears to be universal. Arguing that this helps to establish a hegemonic narrative that excludes the 'other', this book showcases the actions historians and archivists have taken to ensure that gaps in archives are filled. Yet the book also claims that silences in archives are inevitable and argues not only that recordkeeping should be mandated by international courts and bodies, but that we need to develop other ways of reading archives broadly conceived to compensate for absences. Archival Silences addresses fundamental issues of access to the written record around the world. It is directed at those with a concern for social justice, particularly scholars and students of archival studies, history, sociology, international relations, international law, business administration and information science.

Libraries Within Their Institutions - Creative Collaborations (Hardcover): Rita Pellen, William Miller Libraries Within Their Institutions - Creative Collaborations (Hardcover)
Rita Pellen, William Miller
R2,710 Discovery Miles 27 100 Ships in 12 - 17 working days

Discover how your library and its patrons can benefit from internal partnerships, collaborations, and interactions Libraries Within Their Institutions: Creative Collaborations examines the ways librarians work within their own universities, municipalities, or government units to form partnerships that ensure the best possible service to their patrons. An excellent companion and complement to Libraries Beyond Their Institutions: Partnerships That Work (Haworth) from the same editors, this unique professional resource looks at the associations between libraries and faculty members, city governments, information technology departments, and research institutes. The book provides first-hand perspectives, assessments, and case studies from information professionals at several major universities, including Kent State, the University of Washington, Virginia Tech, and Purdue University. Libraries Within Their Institutions: Creative Collaborations demonstrates the need for interaction and cooperation between libraries and non-library organizations on campus and off.This unique book examines the elements of effective collaborations for libraries, including partnerships with campus teaching centers; helping faculty design their courses to enhance instruction; long-term perspectives in library-faculty cooperation; the creation of collaboratories, collaborative facilities based in libraries; and the development of campus-wide fluency in all areas of information technology and literacy.Libraries Within Their Institutions: Creative Collaborations provides practical information on: campus-wide committees that promote a general education information literacy requirement integrating ACRL core competencies for information literacy into course content using an Assessment Cycle to document the library's contributions toward students' success and institutional outcomes partnerships that have shaped the ARL Statistics and Measurement Program using information commons, and teaching and learning centers to develop collaborative services digital preservation of electronic theses and dissertations (ETD) team-taught courses in scientific writing joint-use libraries collaboration in collection management drawing teaching faculty into collaborative relationships collaborating with teaching faculty to help students learn lifelong research skillsLibraries Within Their Institutions: Creative Collaborations is an invaluable resource for librarians working in academic, school, special, and public settings, and for library science faculty and students.

Collection Management and Strategic Access to Digital Resources - The New Challenges for Research Libraries (Paperback): Sul H.... Collection Management and Strategic Access to Digital Resources - The New Challenges for Research Libraries (Paperback)
Sul H. Lee
R862 Discovery Miles 8 620 Ships in 12 - 17 working days

Learn to better control costs for print and digital resources from recognized leaders in library administration Academic libraries have been using electronic resources for several years, yet library administrators still find that the evolution from print to digital takes meticulous planning. Collection Management and Strategic Access to Digital Resources is a collection of eight presentations from the 2004 University of Oklahoma Libraries Conference focusing on the ways academic research libraries can successfully make the transition from print materials to electronic resources. Respected authorities offer effective strategies to efficiently coordinate the use of digital materials in the contemporary research library. As acquisition budgets tighten and fresh emphasis is placed upon finding strategies to afford needed resources, library administrators find it increasingly difficult to meet the challenge of providing information to today's students and scholars. Collection Management and Strategic Access to Digital Resources focuses on innovative, practical solutions to difficult problems facing librarians and library administrators today and in the coming decade.The book is carefully referenced and includes tables and charts to clearly explain data.Collection Management and Strategic Access to Digital Resources presents and thoroughly discusses: the impact of digital resources on libraries, research, and learning in history and science open access of research results beyond the print journal regime Association of Research Libraries (ARL) and electronic journal subscriptions an introduction to Ithaka a not-for-profit organization that acts as an incubator for electronic projects and research for libraries evaluations and innovative alternatives of the rules and beliefs of electronic resource collection the historical and contextual considerations that have made collections cooperation difficult to achieve and a global resources network initiative that may answer the challenge transforming scholarship's role by offering access to the raw material of research offering new opportunities for access to a greater range of information the responsibilities of research libraries in a rapidly evolving digital world Collection Management and Strategic Access to Digital Resources is essential reading for senior library administrators in public, special, and academic libraries, as well as acquisitions, reference, collection development, and systems librarians.

Let's Roll - A Guide to Setting up Tabletop Role-Playing Games in your School or Public Library (Paperback): Lucas Maxwell Let's Roll - A Guide to Setting up Tabletop Role-Playing Games in your School or Public Library (Paperback)
Lucas Maxwell
R1,202 R1,003 Discovery Miles 10 030 Save R199 (17%) Ships in 12 - 17 working days

Master all the skills you need to deliver a tabletop role-playing game programme in the library! For librarians or teachers who aren't players themselves, the scope of role-playing games can seem overwhelming. Starting from the basics, Let's Roll is a practical guide to delivering a tabletop role-playing game (TTRPG) in a school or public library, all within the time constraints imposed on library sessions. Coverage includes: A step-by-step guide to setting up a TTRPG programme in your school or public library including an example of a TTRPG proposalAdvice on bringing senior management on board to a TTRPG programme How to attract players, basic table rules, and preparing as a game master The health and learning benefits of TTRPGs including creativity, teamwork, cooperation, boosting confidence and encouraging reading. A comprehensive list of TTRPG games and how to implement them Featuring case studies from librarians around the world focusing on their experiences setting up TTRPGs, Let's Roll will help librarians, teachers and other educators deliver an engaging programme that delivers significant benefits on a budget – and is a huge amount of fun!

Managing Digital Resources in Libraries (Paperback): Linda S. Katz Managing Digital Resources in Libraries (Paperback)
Linda S. Katz
R1,196 Discovery Miles 11 960 Ships in 12 - 17 working days

Advice from the expertson collecting and managing the digital resources that are an increasingly vital part of librarianship! Managing Digital Resources in Libraries is a practical guide to managing library materials in digital formats. Working librarians share their expertise in the acquisition and management of digital resources, addressing questions of licensing, funding, and providing access. The contributors also examine innovative projects and systems, such as the integration of PDA-accessible resources into a library collection and the development of all-digital libraries. You'll also find supplementary reading lists and bibliographies of additional resources, including relevant Web sites. Addressing the challenges of and barriers to the preservation and dissemination of electronic information, Managing Digital Resources in Libraries explores vital questions, such as: How are librarians coping with digital resources? How do they compare and select titles and formats to purchase? How do they allocate limited fundsto lease or to purchase high-priced electronic titles? Does consortium membership provide the answer to funding problems, or does it force librarians to pay for content their users neither want nor need? Is MARC still an appropriate format for cataloging? How can librarians make themselves familiar with the multitude of available resources? Managing Digital Resources in Libraries will update your working knowledge of: online resources open archivestheir uses and their history the Digital Millennium Copyright Act, the First Sale Doctrine, and the Fair Use Doctrineand their implications for librarians e-journal cataloging and e-journal management software electronic collection development and management personal digital assistants digital licensing agreements electronic searching systems, including ELIN@, Electronic Journal Finder, Pirate Source, OPAC, and cold fusion databases

Medical Library Downsizing - Administrative, Professional, and Personal Strategies for Coping with Change (Hardcover): Michael... Medical Library Downsizing - Administrative, Professional, and Personal Strategies for Coping with Change (Hardcover)
Michael Schott
R2,699 Discovery Miles 26 990 Ships in 12 - 17 working days

Learn how to stay ahead of the game when budgets and staff are cutMedical Library Downsizing: Administrative, Professional, and Personal Strategies for Coping with Change explores corporate downsizing and other company-wide events as they relate to medical librarians in their organization. This training manual is designed to help librarians prepare for a new era where shrinking budgets, inflated journal costs, and the increasing demand for new and expensive services now put salaries and jobs at risk. While focused on health care issues, this book will appeal to a general library audience and can be used in a graduate course in library administration, corporate librarianship, or hospital librarianship.Medical Library Downsizing investigates the BCEs (Bad Corporate Events) that can negatively affect a librarian, including: an across-the-board budget cut a downsizing a restructuring (also called a re-organization or re-engineering) a buyout a merger a consolidation With Medical Library Downsizing, you will learn how to prepare for the possibility of a BCE, what signs to look for that a BCE is about to take place, and how to weather the storm. The book provides the typical patterns for a downsizing, budget cut, merger, or pension buyout--teaching you step-by-step to make the most out of each possible scenario. This unique guide uses sardonic wit and entertaining examples to bring home each lesson, making Medical Library Downsizing a vital asset to librarians in any field.Medical Library Downsizing will help you deal with: consultants who recommend downsizing and outsourcing staff communications
planning your survival--and your escape route presentations to help you keep your jobimplementing change re-training staff and more

Emerging Issues in the Electronic Environment - Challenges for Librarians and Researchers in the Sciences (Paperback): Jeannie... Emerging Issues in the Electronic Environment - Challenges for Librarians and Researchers in the Sciences (Paperback)
Jeannie P Miller
R1,008 R636 Discovery Miles 6 360 Save R372 (37%) Ships in 12 - 17 working days

Explore the issues that are changing user/librarian interactions in today's evolving electronic libraries This book examines the rapid advances in technology and scientific discovery that have changed the way sci/tech library users seek informationchanges which have also necessitated increasingly high levels of skill in information technology and advanced subject knowledge from librarians. From negotiating the intricacies of working with e-journals to simplifying the data collection process, anyone involved in allocating library resources or prioritizing research agendas will find relevant, useful information here, as will those involved in library education. Emerging Issues in the Electronic Environment: Challenges for Librarians and Researchers in the Sciences begins with Scientific Communication: New Roles and New Players, a detailed examination of the evolution of the information-seeking behavior of scientists, from the days of print-based resources to today's electronic media. Next, you'll find techniques designed to maximize the ability of scientists to make lucky connections in their electronic search for information in Too Important to be Left to Chance: Serendipity and the Digital Library. Four chapters in Emerging Issues in the Electronic Environment bring you up-to-date information on various aspects of working with e-journals: For Better or Worse: The Joys and Woes of E-Journals, investigates the impact of electronic-only journal holdings on collection development decisions and the accompanying issues of archiving, economics, content, and research use Scan It and They Will Come . . . But Will They Cite It? provides citation data on the usefulness and impact of retrospective digitization projects for journal contents The Use of Online Supplementary Material in High-Impact Scientific Journals raises vital questions as to whether the print or electronic article should be regarded as the primary archival resource Challenges and Opportunities for Bibliometrics in the Electronic Environment: The Case of the Proceedings of the Oklahoma Academy of Science investigates how issues of access, copyright, and fair use, as well as differences among online file formats may impact bibliometric analysis Two chapters in Emerging Issues in the Electronic Environment are designed to help simplify the data collection process. Information Overload: Keeping Current Without Being Overwhelmed will show you how to identify needed sources by using current awareness services and e-mail filtering technologies The Impact of Electronic Bibliographic Databases and Electronic Journal Articles on the Scholar's Information Seeking Behavior and Personal Collection of Reprints reviews organizational methods for managing large collections of electronic articles. In addition, this forward-thinking book contains four chapters that point out possible avenues for increased librarian-facilitated service to users: Biology Databases for the New Life Sciences discusses the new sequence, microarray, and protein structure databases, the emergence of bioinformatics, and the opportunities available to librarians in this developing area Map and Spatial Data Acquisitions in the Electronic Age shows how the traditionally complicated and time-consuming process of acquiring cartographic information can be simplified by efficient use of the Internet Webinar Technology: Applications in Libraries reviews the operation, application, and features of Webinars and compares this technology with Web tutorials, virtual reference, and courseware management systems, videoconferencing, and Webcasting Preserving Digital Librari

A Guide to Slavic Collections in the United States and Canada (Hardcover): Allan Urbanic, Beth Feinberg A Guide to Slavic Collections in the United States and Canada (Hardcover)
Allan Urbanic, Beth Feinberg
R1,180 Discovery Miles 11 800 Ships in 12 - 17 working days

Get access to the Slavic and East European research materials you need A Guide to Slavic Collections in the United States and Canada presents up-to-date information on 85 North American libraries that house Slavic and East European research materials, providing current details on recent acquisitions, developments in collection policies, and changes in contact information. Using individual entries written by each institution's librarian or archivist, you'll save valuable time and effort in your search for resources on Russia and the rest of the former Soviet Union, Poland, the Czech and Slovak Republics, the former Yugoslavia, the Baltic countries, Bulgaria, Albania, Hungary, Romania, and the Sorbs in Germany. This unique book includes facts and figures on special collections, finding aids, catalogs, Web access, and bibliographies for further readings. A Guide to Slavic Collections in the United States and Canada examines collections available at public libraries, governmental libraries, special collections, and university libraries. Edited by Dr. Allan Urbanic, Librarian for Slavic and East European Collections at the University of California, Berkeley, and Slavic Collection Manager at the University of California, Santa Barbara, and Beth Feinberg, Slavic Catalog Librarian at the University of California, Los Angeles, the book lists current and retrospective materials collected in print, microform, and electronic formats, and includes monographs, serial publications, reference works, dissertations, and conference proceedings. Entries for A Guide to Slavic Collections in the United States and Canada include: access policy for visits general collection description special collection description online catalog archive collections size of collection percent of collection in vernacular language electronic resources and much more! A Guide to Slavic Collections in the United States and Canada is an essential, time-saving resource for librarians and academics looking for research materials.

Libraries Act on Their LibQUAL+ Findings - From Data to Action (Paperback): Fred M Heath, Martha Kyrillidou, Consuella Askew Libraries Act on Their LibQUAL+ Findings - From Data to Action (Paperback)
Fred M Heath, Martha Kyrillidou, Consuella Askew
R1,330 R1,087 Discovery Miles 10 870 Save R243 (18%) Ships in 12 - 17 working days

Learn how other libraries are using LibQUAL+ data to improve their services and programs This book focuses on the value of the 2002 LibQUAL+ survey data to help librarians provide better services for users. This unique work highlights the continued efforts of participating libraries that used this Web-based marketing instrument to assess and evaluate their service quality, resource allocations, staffing, technology, and policies. Library professionals dealing with or interested in library service quality assessment will benefit from the practical examples and graphical representations found in this vital book. With Libraries Act on Their LibQUAL+ Findings, you will gain a better understanding of how to use your LibQUAL+ data to identify opportunities to improve your services and programs, initiate further data exploration, and identify those areas of your library which need change. In times of budget reductions, the information in this book will show you how to better demonstrate to your patrons, community, and government agencies the value of the investment in library staff and resources.Enhanced with charts, graphs, tables, and figures, this text will help your library smoothly evolve with your patrons' expectations and needs. Libraries Act on Their LibQUAL+ Findings: From Data to Action covers several important topics, including: the LibQUAL+ survey instrument what it is and how it works library service quality and user perceptions of library service quality peer comparisons and benchmarking qualitative and quantitative data analysis how to read your findings strategic planning how to use your findings This resource is of national importance, presenting varying perspectives from different library contexts, such as library consortia, library types, and individual library case studies. The book also provides ideas for using LibQUAL+ to develop better library services for diverse users faculty as opposed to students or the general public rather than specialists. From identifying and reaching patrons for conducting the LibQUAL+ survey to identifying gaps between desired, perceived, and minimum expectations of services, this book will guide you in continuously meeting the needs of your community.

Digital versus Non-Digital Reference - Ask a Librarian Online and Offline (Hardcover): Linda S. Katz Digital versus Non-Digital Reference - Ask a Librarian Online and Offline (Hardcover)
Linda S. Katz
R3,835 Discovery Miles 38 350 Ships in 12 - 17 working days

Compare and contrast library reference models and more consumer-oriented models! Digital versus Non-Digital Reference: Ask A Librarian Online and Offline analyzes the quality of commercial Ask A Librarian (AskA) and tutorial services and how they compare to traditional library services. Edited by Jessamyn Westproprietor of librarian.net and the hippest ex-librarian on the Web according to Wired magazinethe book looks at library models and more consumer-oriented models, examining a variety of services that range from Ask Jeeves (R) and Google Answers to your own reference desk and Web e-mail reference forms. Academic librarians and information specialists share their experiencesgood and badin starting, assessing, or ending AskA services and in working with collaborative reference tools and outsourcing reference services, and discuss the highs and lows of dealing with individual online services. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline chronicles the experiences and interactions of librarians with digital reference, including case studies, how-to guides, and philosophical essays. The book's contributors discuss their concerns about using the Internet as not only a reference tool but as a reference medium that most libraries find inevitable to some degree. Topics include the political ramifications of offsite or outsourced reference, the truth behind the assertion that it's all available online, cultural and/or language barriers to text-based reference services, and patrons' experiences with reference tools, from a librarian's perspective. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline addresses: policy, staffing and technology for telephone reference services e-mail reference in public libraries the University of Michigan's Internet Public Library archivists and remote users in the digital age success and failure with commercial AskA programs the history of Q and A NJ, New Jersey's virtual reference service multilingual chat reference systems the ongoing debate over the value of digital reference the case for nonintrusive reference Digital versus Non-Digital Reference: Ask A Librarian Online and Offline is an invaluable resource for practitioners and academics on the appropriate assessment, technologies, and methods for successfully creating and operating human-mediated, Internet-based information services.

Introduction to Serials Work for Library Technicians (Hardcover): Jim Cole, Wayne Jones, Scott Millard Introduction to Serials Work for Library Technicians (Hardcover)
Jim Cole, Wayne Jones, Scott Millard
R1,233 Discovery Miles 12 330 Ships in 12 - 17 working days

Everything you need to know about serials librarianshipin one handy volume! For library science students and library professionals, Introduction to Serials Work for Library Technicians is a practical, how-to-do-it text that shows you how to perform the behind-the-scenes tasks your job requires. This primer walks you through the entire process of serials management for both larger libraries with automated serials management systems as well as small school and public libraries that must handle their serials manually. From an introduction to serials work to the latest in technology for archiving, this book will ensure that your library customers are not inconvenienced by inaccuracies or inefficient organization. Introduction to Serials Work for Library Technicians will benefit anyone who handles serials in a library since it covers all aspects of serials: acquisitions, organization, check-ins, and cataloging. This book addresses the complications that occur working with a form of publication that can include any medium from newspapers to CD-Rom and can be published as often as every day or as infrequently as once a year. Difficulties include title changes, serial merges and splits, suspensions and cessations of publication, and changes in format, and this volume will show you how to find the solutions to these situations. Here's a sample of what is explored in this book: acquisitionshow to locate, find bibliographic information on, and verify the title of a desired serial orderingtypes of orders, new subscription orders, and back-ordering receivingchecking in serials, recording holdings information, using Kardex cards, and using an automated check-in system catalogingusing holding and union lists, creating and using online catalogues, and cataloguing standards and internet serials processingshelving policies, types of shelving, and how to shelve claims, binding, and renewals Intended primarily as a textbook for students in library sciences programs, this book will also serve very well as a general reference for experienced or novice library technicians or other staff members who find themselves managing serials or automating their system. The book's complete glossary, bibliography, numerous definitions, and tables, as well as the real-life examples throughout this manual will help you navigate the challenges of record-keeping, claiming, and cataloguing serials in any library.

The Changing Landscape for Electronic Resources - Content, Access, Delivery, and Legal Issues (Hardcover): Yem S Fong, Suzanne... The Changing Landscape for Electronic Resources - Content, Access, Delivery, and Legal Issues (Hardcover)
Yem S Fong, Suzanne M Ward
R1,648 R1,232 Discovery Miles 12 320 Save R416 (25%) Ships in 12 - 17 working days

Keep up-to-date with the latest in innovative electronic information services! The Changing Landscape for Electronic Resources: Content, Access, Delivery, and Legal Issues focuses on the effects and challenges of providing electronic resources for libraries. The authors are librarians and other professionals with practical experience in current issues and developing trends. With this book, you will learn about technical, legal, and resource sharing developments that will contribute to the future distribution of global information in libraries. This book shows how libraries using electronic resources can reduce costs and save transaction time for large and small public libraries as well as academic libraries. It also reveals recent initiatives related to open source software and core standards for resource sharing and interlibrary loal, such as the Bath profile and the NISO Circulation Interchange Protocol (NCIP). Special features of this timely book include figures, diagrams, references, and Web sites. This book contains the wisdom and experience of professionals applying electronic resources to: interlibrary loan systems copyright and licensing open source software international data standards scholarly publishing The Changing Landscape for Electronic Resources will help you avoid many of the potential pitfalls of managing electronic content in the evolving modern library. This book will help you prepare for a future in which electronic access improves the range, speed, and quantity of cost-effective information services for patrons and resource-sharing partners.

Selecting Materials for Library Collections (Hardcover): Linda S. Katz Selecting Materials for Library Collections (Hardcover)
Linda S. Katz
R1,668 R1,252 Discovery Miles 12 520 Save R416 (25%) Ships in 12 - 17 working days

Strategies and tools to help you plan, build, and maintain your library collection Selecting Materials for Library Collections takes you step-by-step through the process of planning, building, and maintaining a quality library collection. This up-to-date guide addresses the interests and concerns of academic and public libraries with expert advice on budgets, policies, and planning. The book examines print, non-print, and Internet selection resources, including the OCLC WorldCat Database and ACQNET-L. You'll find valuable information you can apply right away to help you keep any collection relevant and up-to-date Selecting Materials for Library Collections provides the tools you need to keep your library collection current. Seasoned experts share their thoughts on how to analyze your users' expectations and then provide them with the materials they need. The contributors also examine the selection aids that they use in their own acquisitions work and then look at how to achieve a balanced collection that efficiently serves their clients' needs. Supplementary reading lists and extensive bibliographies provide you with additional resources. Selecting Materials for Library Collections presents the latest information on: using print, non-print, and Internet selection resources such as OCLC WorldCat database and ACQNET-L initial collection assessment and decision making collection tool evaluations acquiring international core titles the New Thought movement approval plans set-up, maintenance, and evaluation the newest technology for media selection specialized library collections in music, art, business, economics, health, sports, leisure, and more

Improved Access to Information - Portals, Content Selection, and Digital Information (Hardcover): Sul H. Lee Improved Access to Information - Portals, Content Selection, and Digital Information (Hardcover)
Sul H. Lee
R2,698 Discovery Miles 26 980 Ships in 12 - 17 working days

Connect patrons with the information they seek with these promising electronic tools! Improved Access to Information: Portals, Content Selection, and Digital Information focuses on how you can improve access to information using electronic reference resources. This book features nine of America's leading library administrators who give their perspectives, observations, and stipulations on how to meet the research needs of patrons in a digital age. This timely resource is relevant to senior library administrators in the process of developing electronic tools and services. Improved Access to Information addresses the current library issue of how to utilize scarce resources to provide an ever-increasing amount of electronic information to an ever-expanding user base. The use of portals and their advantages are discussed in detail and from the different perspectives of information providers and users. Several authors offer instructive graphs, tables, and other illustrations to emphasize their findings. In Improved Access to Information, you'll learn more about: the variety of groups that libraries serve cooperative collection development the balance of print and electronic resources the evolvement of collection development in libraries to the concept of knowledge development the implementation of portals in research libraries the factors influencing the selection of electronic resources digitizing unique collections for preservation and improved access The product of the 2003 University of Oklahoma Libraries annual conference, Improved Access to Information offers library administrators new approaches for overcoming the proliferation of electronic information and making it readily available to users. This book will help you provide essential research services to your users and secure your patron base.

Cooperative Reference - Social Interaction in the Workplace (Hardcover): Linda S. Katz Cooperative Reference - Social Interaction in the Workplace (Hardcover)
Linda S. Katz
R2,719 Discovery Miles 27 190 Ships in 12 - 17 working days

Expert advice for more effective teamwork in the library! Cooperative Reference: Social Interaction in the Workplace addresses the need for reference librarians to work together to keep the system running smoothly. This book explores the various means of developing social professionalism, collaborating on projects, and combining forces with other libraries to remain on the cutting edge of information services in this new century. Using this guide, you will learn from the first-hand experiences of on-the-job reference librarians. This book will give youas a reference librarian, administrator, library science student, or educatorideas to support cooperative efforts in the library and beyond. This book will show you how to better interact with: other reference librarians face-to-face users online users library and academia faculty other libraries Cooperative Reference reveals how patrons perceive you from the other side of the desk. This book shows that first impressionshow you dress, your attitude, how you interact with other workers, and how you address the patron's questionsdirectly affect the patron's visit and influence his or her decisions about using your library in the future. The social skills in this volume can also directly benefit your library as library budgets can no longer keep up with the skyrocketing costs of library materials. To continue viability, many libraries must be willing to work together to share costs and experience. Other topics in Cooperative Reference include: tag-team referencinga dynamic, synergistic environment at the reference desk teaching librarians about interpersonal skillshow to establish professional, collegial relationships with one another librarians teaming up to teach a class together cooperative reference desk schedulinghow to create and implement tailored desk hours collection development between librarians for different departments working together to create online services a consolidation of reference services by two separate libraries Using several case examples, this well-referenced book takes an innovative look at the ever-increasing necessity for librarians to work together for the good of the patrons, the workers, and the library structure. Cooperative Reference will improve the reference services of public and academic libraries both large and small.

Improved Access to Information - Portals, Content Selection, and Digital Information (Paperback): Sul H. Lee Improved Access to Information - Portals, Content Selection, and Digital Information (Paperback)
Sul H. Lee
R991 R861 Discovery Miles 8 610 Save R130 (13%) Ships in 12 - 17 working days

Connect patrons with the information they seek with these promising electronic tools! Improved Access to Information: Portals, Content Selection, and Digital Information focuses on how you can improve access to information using electronic reference resources. This book features nine of America's leading library administrators who give their perspectives, observations, and stipulations on how to meet the research needs of patrons in a digital age. This timely resource is relevant to senior library administrators in the process of developing electronic tools and services. Improved Access to Information addresses the current library issue of how to utilize scarce resources to provide an ever-increasing amount of electronic information to an ever-expanding user base. The use of portals and their advantages are discussed in detail and from the different perspectives of information providers and users. Several authors offer instructive graphs, tables, and other illustrations to emphasize their findings. In Improved Access to Information, you'll learn more about: the variety of groups that libraries serve cooperative collection development the balance of print and electronic resources the evolvement of collection development in libraries to the concept of knowledge development the implementation of portals in research libraries the factors influencing the selection of electronic resources digitizing unique collections for preservation and improved access The product of the 2003 University of Oklahoma Libraries annual conference, Improved Access to Information offers library administrators new approaches for overcoming the proliferation of electronic information and making it readily available to users. This book will help you provide essential research services to your users and secure your patron base.

Outreach Services in Academic and Special Libraries (Hardcover): Linda S. Katz Outreach Services in Academic and Special Libraries (Hardcover)
Linda S. Katz
R4,145 Discovery Miles 41 450 Ships in 12 - 17 working days

Discover innovative outreach services you can implement for your library! Outreach Services in Academic and Special Libraries examines the creation and delivery of outreach programs designed to promote awareness of the library by meeting the information needs of underserved or uninformed patrons. This book contains the experiences of academic and special librarians who describe a wide array of successful outreach programs that are in place throughout the country. This valuable tool introduces professional librarians and library science students and faculty to current and highly innovative models of outreach services implemented in a variety of academic and special library settings. This extensive resource shows how to use outreach programs to market new information resources and services to library constituents. Outreach Services in Academic and Special Libraries contains charts, graphs, and pictorials to help walk you through the process of creating an outreach program at your library. This book also presents bibliographies, suggestions on how to improve on existing designs, and the librarians' wish lists of ideas they'd like to try in the future. Outreach Services in Academic and Special Libraries presents case studies covering many topics related to outreach services, including: outreach to special groups of remote users multicultural outreach collaborative outreach partnerships with university and college departments and community organizations outreach Web sites targeting special groups marketing library services and resources information literacy as a form of outreach multi-media kiosks and exhibits book talks outreach to new faculty and transfer students and more! Librarians will benefit from the wide range of creative ideas and successful case studies implemented by library colleagues representing institutions from around the country. Outreach Services in Academic and Special Libraries serves as a catalyst for librarians to implement similar outreach programs at their own academic or special library.

The Practical Library Trainer (Paperback): Ruth C. Carter, Bruce E. Massis The Practical Library Trainer (Paperback)
Ruth C. Carter, Bruce E. Massis
R858 Discovery Miles 8 580 Ships in 12 - 17 working days

Develop a library staff training program that really works! To stay on top of the lightning-fast changes in the library field and provide your patrons with the best service possible, you need to establish and sustain an effective program for training your staff. The Practical Library Trainer examines the concept of the library as a learning place for patrons and staff, offering a comprehensive view of training from an administrator's perspective. Bruce E. Massis, author of The Practical Library Manager (Haworth), addresses the essential issues of how to develop a strong program of continuous instruction, including customer service, reporting, recruitment, and retention of staff. The book focuses on the integration of staff training as a blended activity instead of an intervention, quelling the notion of training as an add-on to existing staff duties. The current information-rich environment provides your patrons with an abundance of resources to choose from for their research needs. But they can't do it alone-they need direction from a knowledgeable librarian who can recognize the pedigree, currency, and validity of licensed resources, particularly those available through electronic means. The Practical Library Trainer uses the goal of long-range customer service as a starting point, emphasizing the return on investment possibilities from blended training methods as a key to meeting your patrons' high expectations of service. The book also provides examples from outside the library community to demonstrate the importance of training on a non-library setting and looks at future training issues. The Practical Library Trainer examines: types of staff training (formal, informal, employer-provided, qualifying, skill improvement) strategies for recruiting and retaining a staff blended learning e-training in-house training how to use professional conferences as continuing education opportunities how to evaluate your training program a sample of an anywhere, anytime education and training program and much more! The Practical Library Trainer is an important resource for making sure your patrons get the most from your libraryand your staff.

The Directory of University Libraries in Europe 2004 (Hardcover, 2nd edition): iss Fatih The Directory of University Libraries in Europe 2004 (Hardcover, 2nd edition)
iss Fatih; Europa Publications
R10,631 Discovery Miles 106 310 Ships in 12 - 17 working days

This second edition of The Directory of University Libraries in Europe provides extensive details of the central and other major libraries of European universities and, where appropriate, includes the libraries of attached institutes and research centres. Meticulously researched and revised, this title provides the most up-to-date information available and, to ensure accuracy and reliability, information is provided by the libraries and institutions concerned. Key Features: * Covers libraries throughout Europe, arranged alphabetically by country * Entries list full contact details, including email and internet addresses, and names of chief librarians and other relevant staff * Other invaluable information includes: areas of specialization, opening hours, entitlement to use the library, the size and composition of library holdings, online subscriptions and details of libraries' own publications * Fully indexed for ease of use.

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