This book has two aims: firstly to present an investigation into information literacy by looking at how people engage with information to accomplish tasks or solve problems in personal, academic and professional contexts (also known as the relational approach). This view of information literacy illustrates a learner-centred perspective that will be of interest to educators who wish to go beyond the teaching of information skills. The second aim of this book is to illustrate how the relational approach can be used as an investigative framework. As a detailed account of a relational study, this book will appeal to researchers interested in using the relational framework to examine pedagogical experiences from the learner s perspective.
Offers an investigation of the relational approach to examine information literacy from the perspective of the learner and the educator within diverse pedagogical conditions, both academic and professionalPresents concrete examples of measuring the impact of the information literacy experience through the application of newly developed information literacy practices to unknown situations (described as Transfer), or through the changes in the learner s view of the world (described as Transformation)Written by an internationally known scholar and practitioner of information literacy"

Information available through traditional business and competitive resources can be complimented by information gained through social media tools. Social Information is a must-have book for competitive and business researchers in any discipline including librarians, information professionals, intelligence analysts, students and marketing personnel, and explores how more traditional resources can be complimented by social media tools. The book outlines different categories of social tools, competitive and business applications of these tools, and provides example searches with screenshots. The book provides concrete search examples, as well as strategies and approaches for searching social tools that may be available today or that may emerge tomorrow. Readers will learn ways to quickly develop new search strategies as new tools and features emerge. The future of social tools and information, and the lasting impact that these tools have had on how information plays a part in our lives, our businesses and our careers is discussed. The title is structured into seven chapters, covering: the impact of social media, and the approach of the book; a brief history of business and competitive information and the rise of social tools; blogs and microblogs; video, audio and images; social search engines; and the future of social information.
The book specifically explores business and competitive information and approaches using social media toolsWritten by a highly knowledgeable and long-time practitioner and researcher in the fieldProvides both practical and strategic search approaches, so that the skills learned will be readily transferable to other social tools, and to social tools as they evolve"

This book is a significant step towards developing a body of management knowledge pertinent to the context of Library Information Science (LIS) and provides a succinct but deep account of management and information organizations. Management of Information Organizations presents a broad view of the information organizations and the nature of management in these organizations, and how information professionals are affected by such management systems. The book equips the reader with the knowledge that will enable them to develop a strong intellectual foundation relating to management and its manifestation in an information organization and provides a significant step towards developing a body of management knowledge pertinent to the context of LIS.
Provides a foundation of the core concepts (i.e., management, information, organizations, information organizations, and the role of information professionals in organizations)Brings a multi-disciplinary point-of-view to the reader: concepts will be drawn from management, organizational theory, information science, consumer behaviour, and economics. They will be used to present the whole thesis of the bookA blend of both theoretical and practical perspectives will be showcased

Many libraries and museums have adapted to the current information climate, working with Google, Facebook, Twitter and iTunes to deliver information for their users. Many have not. Google This describes the variety of free or nearly free options for social media, and shows how libraries are adapting, from the Library of Congress to small public libraries. The author presents conversations with social media innovators to show how their experience can create success for your institution s library. Chapters cover important aspects of social media for libraries including: how they relate to the internet; web services such as Google Custom Search, Facebook and Twitter, Flickr, iGoogle, and more; electronic books; discovery platforms; and mobile applications. The book ends by asking: Where is this all going?
Provides step-by-step instructions for creating iGoogle gadgets in XML, iGoogle themes, Google Maps with community locations, and Google Earth links to archived library dataDescribes the full process for creating a Google Custom Search engineWritten by an award winning author who has been an academic systems librarian for 20 years"

The systematic management of records is an important activity for information businesses such as museums and galleries, but is not always recognized as a core function. Record keeping activities are often concentrated on small groups of records, and staff charged with managing them may have limited experience in the field.
Records Management for Museums and Galleries offers a comprehensive overview of records management work within the heritage sector and draws on over a decade of experience in applying fundamental principles and practices to the specific circumstances of museums. It introduces readers to the institutional culture, functions, and records common to museums, and examines the legislative and regulatory environments affecting record-keeping practices. The book is comprised of eight chapters, including: a history of records keeping in the UK museum and gallery sector; the basics of records management; making a business case for records management; requirements of legislation for records management; how to conduct a records survey; strategy and action planning; how to develop a file plan, retention schedule and records management programme; and a guide to useful additional resources.
Gives practical and tested solutions to real world issuesFills a gap in the literature as a handbook in this important sectorProvides an overview of the sector as a whole"

Increasingly, library personnel are called upon to teach classes, deliver presentations and represent their organizations in an official capacity. This book is designed to assist those professionals with little to no experience designing and delivering training, instructional sessions, and presentations. Suitable for all librarians, library staff and library school students, this practical guide will get the library professional up and running as a trainer and presenter.
Written by practicing professional librarians and trainers for use in the library settingFeatures a combination of training, facilitation, and public-speaking skillsCovers all aspects of training from audience evaluation to lesson plans to evaluation to lesson delivery

Public Libraries and their National Policies is aimed at practicing librarians and scholars with an interest in public libraries. It examines the various models for providing public library services around the world and discusses differences in such areas as funding sources, standards, regulations and use. At a time when public libraries are facing shrinking budgets and increasing pressure to consolidate or otherwise modify their governance structure, this book provides a timely glimpse into international best practices.
Written by a practicing public library administrator with a working knowledge of policy applicationsLittle published work exists in book form concerning international public library policies

In the knowledge economy, professionals have to make decisions about non-tangible, non-monetary, and largely invisible resources. Information professionals need to understand the potential uses, contributions, value, structure, and creation of broadly intangible intellectual capital in libraries. In order to fully realize intellectual capital in libraries, new practices and skills are required for library management practitioners and researchers.
Managing Intellectual Capital in Libraries provides research advances, guidelines, methods and techniques for managing intellectual capital in a library environment, and includes analyses and case studies. This book includes a foreword by Anne Woodsworth and is structured into seven chapters, covering: libraries in the knowledge economy; worlds of production and intellectual capital utilization in libraries; identifying and categorizing intellectual capital; measuring libraries intellectual capital; financial valuation and reporting of intellectual capital in libraries; and survival analysis for libraries intellectual capital resources. The book concludes with a summary, and turns the reader towards future research.
Practical methods and techniques are outlined that can be applied to real-life library situations, as they have been extensively applied in other economic sectorsProvides illustrative examples and case studies for exploring and explaining the meaning of specific intangible assets and resources in libraries, such as user oriented intangible assets, library system automation and technology, library location, human capital, external relations and moreConsiders libraries as intellectual capital within organizations and broader socioeconomic systems"

Examining the different bodies that publish official material, this book describes the types of material published, how it is made available and how it is recorded. Finding Official British Information focuses on the digital availability of official information and considers how much is now freely available on the web and how to locate it as well as addressing issues of web only publishing. It covers public bodies in the UK and includes publications issued by central and local government as well as the devolved assemblies and the many other organisations that issue official publications.
Quick how to find section for each areaDesigned for the non-specialistCovering central and local government, the devolved assemblies and other public bodies in the UK "

Library Classification Trends in the 21st Century traces development in and around library classification as reported in literature published in the first decade of the 21st century. It reviews literature published on various aspects of library classification, including modern applications of classification such as internet resource discovery, automatic book classification, text categorization, modern manifestations of classification such as taxonomies, folksonomies and ontologies and interoperable systems enabling crosswalk. The book also features classification education and an exploration of relevant topics.
Covers all aspects of library classificationIt is the only book that reviews literature published over a decade s time span (1999-2009)Well thought chapterization which is in tune with the LIS and classification curriculum"

This book is aimed at guiding managers towards systematic approaches to improve and facilitate necessary strategic business development and planning. Conditions in the workplace for the Library and Information Services (LIS) are rapidly changing: many organizations are experiencing budget restrictions as well as stakeholders questioning the value of the services. Strategic Business Development for Information Centres and Libraries offers methods and tools for LIS departments to ensure value and benefits are delivered to the parent organization. It argues that LIS must be prepared to change according to the parent organization's needs, to develop strategies for important activities and to seek alliances among key stakeholders. It also offers information on the best practice from five top-performing international LIS units.
Focuses on business development and planning on a strategic levelIncludes chapter tools that can be immediately applied by the readerInterviews with five practicing mangers

An invaluable guide for MLS professionals and students, this new book explains how librarians can select an effective method of library instruction based on their users, the objectives of the instruction and the delivery environment. The content describes the different methods available and in what circumstances the methods are most effective. It includes descriptions of curriculums for the methods currently available and describes a range of objectives the curriculums meet and the common environments librarians use for instruction. Information Literacy Instruction also introduces two new ideas for methods of instruction: one which combines information literacy with cyber-literacy (MLI) forming an instructional method appropriate for internet users and internet information and the Fully Automated Reference Instruction (FARI) that actively involves users with the instruction while completing research they are currently involved in for specific targeted classes.
Introduction to multi-literacy instructionUsing instruction to protect users from disinformation on the InternetNew active learning idea for web based instruction (MLI and FARI)

This book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries. Whether in the public or in the private sector, libraries can be seen as service organisations: they act in very dynamic environments where users are increasingly demanding new types of services. Thus the adoption of a quality management system helps each library in meeting the needs of the customers. This book covers some key ideas about how to approach the ISO 9001 standard in library terms, or any other information service unit. Managing Your Library and its Quality offers not only a useful approach to quality but it is also an excellent guide on how to manage knowledge within organisations and, a priori, thus should be utilised by the information professional.
Helps guide the implementation of a quality management system using ISO 9001, a standard widely and successfully used already in all types of organisations around the worldTranslates the ISO 9001 standard to the terms and language used within the librariesPresents a systematic approach to the quality management in libraries

Aimed at professionals and trainee professionals within the library and information service (LIS) fields, this book reminds the reader of the frequently ignored communication-gulf between the professional and the layman, and in particular the lack of true communication between LIS professionals and the user. It focuses especially on non-standard users, such as non-native speakers or those with some disability. The author provides accessible examples of good practice, assesses their degree of success and suggests further ways to improve performance in information provision.
Written by a poacher turned gamekeeper - an information professional who is also an experienced adult educatorJargon-free and accessible style of deliveryHighlights the human aspects of using libraries, even if this is in a virtual environment"

Qualitative Research and the Modern Library examines the present-day role and provides suggestions for areas that might be suited to this type of research for the purposes of evaluation. The author discusses how the results from such research might be applied, and the overall impact of using this type of research to inform development of a more user-centred organisation. The book provides a thoughtful look at the implications of using qualitative research to inform decision-making processes within libraries and is written by an author and library researcher with international experience in various types of libraries, implementing/improving programs and services, and supporting user needs.
Fills a gap in the current literature that hasn t been found in journal articles written on this topicContains practical applications of qualitative research principles, with practical examples of select projectsWritten by an author and library researcher with international experience in various types of libraries, including work with large-scale qualitative studies, research design and evaluation of library services"

This book outlines issues surrounding diversity among students, faculty, and staff and how one urban university library is working to embrace and celebrate the diversity found in its building, on campus, and in the local community. This book illustrates how universities are uniquely situated to engage students in discussions about diversity and how academic libraries in particular can facilitate and ease these discussions. A Diversity Council and the projects and programs it has developed have been instrumental in this work and may serve as an inspiration and launch pad for other libraries. Diversity Programming and Outreach for Academic Libraries details anecdotal experiences, and provides practical suggestions for developing diversity programs and forming collaborations with other campus units, regardless of size, staff, or focus of the academic library.
Written by three academic librarians currently active in university level diversity initiativesProvides real-world examples of diversity programming and events for academic librariesIndicates how to find commonalities in the range of diversity issues at universities internationally

Presents a broad examination of the nature of virtual worlds and the potential they provide in managing and expressing information practices through that medium, grounding information professionals and students of new media in the fundamental elements of virtual worlds and online gaming. The book details the practical issues in finding and using information in virtual environments and presents a general theory of librarianship as it relates to virtual gaming worlds. It is encompassed by a set of best practice methods that libraries can effectively execute in their own environments, meeting the needs of this new generation of library user, and explores ways in which information literacy can be approached in virtual worlds. Final chapters examine how conventional information evaluation skills work falls short in virtual worlds online.
Maps out areas of good practice and technique for information professionals and librarians serving in virtual communitiesProvides a clear foundation with appropriate theory for understanding information in virtual worldsTreats virtual worlds as real environments and observes the behaviour of actors within them"

This book discusses the combined fields of Intellection Property and Information Science. At this crossroads of these two disciplines are lawyers, educators, intellectual property specialists, searchers, librarians, and consultants, each requiring a lengthy list of skills necessary for the job. The results of the work they do is used for business and legal decisions across many sectors of our society, including industry, academia, government, and non-profits, to name a few. This book originated from the American Chemical Society (ACS) Symposium entitled "IP to IP: Intellection Property for Information Professionals," presented in Washington DC on August 19th, 2009. It was organized to highlight the specialty training and education required to work in this field. The book is targeted towards Information Scientists learning about Intellectual Property. Traditional education sources such as universities are represented, and are specialty offerings from the pharmaceutical sector and the United States Patent and Trademark Office (USPTO).
The original six sessions from the Symposium are included in this text as separate chapters: Education and Certification of Patent Information Professionals in Europe; The PERI Patent Information Course; Law Librarianship: Exploring current trends in the 21st century; The USPTO: Education of the Inventor Community; Copyright Basics; Recent Developments in Patent Reform. Additional chapters and content have been added to more fully develop this text.
Although this Symposium captured several intellectual property topics with current information for mid-2009, this content should still prove to be a valuable resource to the reader in future years. This book is an resource for students or others looking to take the next step into intellectual property as a new career choice.

This book reviews both the historical and future roles that public, private, academic and special libraries have in supporting and shaping society at local, regional, national and international levels. Globalisation, economic turmoil, political and ethnic tensions, rapid technology development, global warming and other key environmental factors are all combining in myriad and complex ways to affect everyone, both individually and collectively. Fundamental questions are being asked about the future of society and the bedrock organisations that underpin it. Libraries and Society considers the key aspects of library provision and the major challenges that libraries - however defined, managed, developed and provided - now face, and will continue to face in the future. It also focuses on the emerging chapter in cultural, economic and social history and the library s role in serving diverse communities within this new era.
Looks at all types of library in a period of major and discontinuous change, tackling the fundamental questions of the future of libraries in the context of major societal, political and environmental issuesPoses important questions for the profession and policy developmentFills a major gap in literature (recent discourse and debate on the future of democracy, for example, the library is rarely included)"

Web 2.0 technology is a hot topic at the moment, and public librarians in particular are beginning to feel the pressure to apply these tools. Indeed, Web 2.0 has the potential to transform library services, but only if the policy and strategy for those services are ready to be transformed. The author not only reviews these tools and provides practical advice and case studies on how they can be applied in the public library setting, but also recommends the policies and business cases that begin to create a new strategy for public libraries.
Particularly geared to the public library settingAdvice on using in conjunction or integrated with other public library servicesExamples of best practice

This book examines the difficulties confronting information professionals who, due to financial downturns, technological change, or personal crises, are forced to re-evaluate their career options. It is divided between a case study (based on the author s own experiences) of career dislocation and eventual career renewal, and several sections that offer pragmatic advice on how to recover from job loss, conduct a skills assessment and develop a practical job search strategy. The author, with honesty, confronts the serious and sometimes troubling psychological and professional consequences of layoffs and job burnout. This book presents an overall positive outlook on personal growth and the opportunities our new information environment holds.
Provides the tools and resources that will help the reader decide on the best approach to re-start their careerPresents first-hand experience about the anxiety, hard work, and excitement that go into career renewalShines a light on the understanding of the various challenges that come with working in multiple library environments"

In today s digital environment the workplace is characterised by individuals creating information perhaps independently of formal systems, or establishing new systems without knowledge of information management requirements. This book explains and explores the concept of organisational culture, specifically within the domain of information management. It draws on the author's wide-ranging practical experience in different workplaces and uses research findings from cross-cultural studies of information management.
Uses research findings from cross-cultural studies of information managementProvides tools to develop practical and realistic solutions to real-world problemsDraws on the author s wide-ranging practical experience in different workplaces."

This book explores issues surrounding all aspects of visual collection management, taken from real-world experience in creating management systems and digitizing core content. Readers will gain the knowledge to manage the digitization process from beginning to end, assess and define the needs of their particular project, and evaluate digitization options. Additionally, they will select strategies which best meet current and future needs, acquire the knowledge to select the best images for digitization, and understand the legal issues surrounding digitization of visual collections.
Offers practical information for the busy information professionalConcentrates solely on image managementFocuses on unique needs of born digital and digitized images

iPhone application development is explained here in an accessible treatment for the generalist Library and Information Science (LIS) practitioner. Future information-seeking practices by users will take place across a diverse array of ubiquitous computing devices. iPhone applications represent one of the most compelling new platforms for which to remediate and re-engineer library service. Strategies of efficient mobile design and delivery include adapting computing best practices of data independence and adhering to web standards as articulated by the W3C. These best practices apply across the diverse range of handheld devices and accompanying software development tools. This book is essentially a how-to guide for application development, laying out foundational principles and then moving toward practical implementations.
Overview and step-by-step development guide with Web Based Applications (the Dash code application)Overview and step-by-step development guide using the Native Application Developer (the Xcode application)Explaining principles of portability and transferability of systems

This book addresses the question of how knowledge is currently documented, and may soon be documented in the context of what it calls semantic publishing . This takes two forms: a more narrowly and technically defined semantic web; as well as a broader notion of semantic publishing. This book examines the ways in which knowledge is represented in journal articles and books. By contrast, it goes on to explore the potential impacts of semantic publishing on academic research and authorship. It sets this in the context of changing knowledge ecologies: the way research is done; the way knowledge is represented and; the modes of knowledge access used by researchers, students and the general public.
Provides an introduction to the semantic web and semantic publishing for readers outside the field of computer scienceDiscusses the relevance of the semantic web and semantic publishing more broadly, and its application to academic researchExamines the changing ecologies of knowledge production"