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Books > Reference & Interdisciplinary > Library & information sciences > Library & information services

International Agricultural Librarianship - Continuity and Change (Hardcover): Alan Fusonie, Leila Moran International Agricultural Librarianship - Continuity and Change (Hardcover)
Alan Fusonie, Leila Moran
R2,712 Discovery Miles 27 120 Ships in 18 - 22 working days
Collaborations for Literacy - Creating an Integrated Language Arts Program for Middle Schools (Hardcover): Rochelle Senator Collaborations for Literacy - Creating an Integrated Language Arts Program for Middle Schools (Hardcover)
Rochelle Senator
R1,929 R1,727 Discovery Miles 17 270 Save R202 (10%) Ships in 10 - 15 working days

The best of middle school teaching is "learning by doing" and is interdisciplinary. This book ties it all together and offers a complete, innovative program, from vision, through planning, implementation, and assessment. The program is accomplished through the collaboration of the school library media specialist and the language arts teacher. Senator outlines ways in which they can collaboratively plan, teach, and assess units which use language arts as tools. She includes specific instructional programs, suggestions for staff development, examples of questions, organizers, and units for grades six through eight, ideas for creating schedules, and methods of working together to develop materials for instruction. This program reflects the restructuring movement in American education. It emphasizes process as well as content, uses authentic material, and stresses interdisciplinary learning and learning by doing. The first part deals with literature as a subject and offers many practical units for the library media specialist and the language arts teacher to use in collaboratively teaching students inquiry and a framework for literature. Armed with these tools, students are able to read, discuss, think, and write about more challenging and interesting literature. Senator offers many ideas for "extending" literature through creative dramatics, storytelling, booktalks, and book shares. The second half of the book shows how to plan interdisciplinary units so that students, through resource-based learning, may learn to use new technologies and information problem-solving. The work also includes some units for elementary and secondary schools. Because of its innovative methods and practicalideas it will be a boon to library media specialists, language arts and English teachers, reading specialists, and library schools and undergraduate and graduate schools of education.

Supporting People to Live Well with Dementia - A Guide for Library Services (Paperback): Sarah McNicol Supporting People to Live Well with Dementia - A Guide for Library Services (Paperback)
Sarah McNicol
R1,546 Discovery Miles 15 460 Ships in 10 - 15 working days

Libraries have enormous potential to support people with dementia and their carers, and demand for dementia-friendly library services is only likely to increase in the future as the numbers of people affected by dementia rise and there is greater emphasis on community-based care. Taking action to create a dementia-friendly library can initially feel like a massive undertaking, but small changes can make a big difference. Supporting People to Live Well with Dementia describes how to effectively develop, promote and evaluate services for people with dementia. It provides readers with an understanding of the different ways in which library customers may be affected by dementia, and an appreciation of some of the ways they can continue to contribute positively to their communities. It then suggests ways in which libraries can better support people with dementia and their carers through approaches to customer service, design, resources, reading interventions, online provision and a range of other activities that promote more positive and inclusive attitudes towards people living with dementia amongst library staff, customers and communities more widely.

The Role of the Academic Reference Librarian (Hardcover, New): Jo Bell Whitlatch The Role of the Academic Reference Librarian (Hardcover, New)
Jo Bell Whitlatch
R1,823 Discovery Miles 18 230 Ships in 18 - 22 working days

This volume examining key factors related to successful reference service practices provides librarians with an important and significantly different perspective on the reference process. Author Jo Bell Whitlatch describes the major factors that need to be considered to obtain a comprehensive view of the reference process in academic libraries, arguing that the understanding of the reference process can be enhanced by borrowing from current research in other disciplines that place an increasing emphasis on service organizations rather than on manufacturing organizations. The book identifies major studies and theories related to how people who are served participate in organizations. Further, Whitlatch discusses how such studies can contribute to an understanding of the academic reference librarian's role. In addition, the study that constitutes a central part of The Role of the Academic Reference Librarian reports on the results of testing parts of a model of the reference process. The material presented here is drawn from four principal sources: the literature on reference service; broader literature on service organizations from the disciplines of business, psychology, and sociology; the author's professional experience; and a detailed study of reference encounters in five academic libraries that assesses reference service effectiveness by focusing on the librarian's perception of the quality of service, the library users' perception of the quality of service, and whether or not the information sought was located. Included are tables and figures that graphically enhance the text. For academic librarians and library researchers, the volume will serve as a guide to designing studies of reference services that will add to the present understanding of the subject. Graduate students in library and information science will find this handbook indispensable for the successful practice of reference services.

Electronic Resources in Medical Libraries - Issues and Solutions (Paperback): Elizabeth Connor Electronic Resources in Medical Libraries - Issues and Solutions (Paperback)
Elizabeth Connor
R1,060 Discovery Miles 10 600 Ships in 10 - 15 working days

Give your patrons access to the digital content they need Electronic Resources in Medical Libraries is an essential guide to the challenges of acquiring, licensing, and managing the electronic access and use of books and journals. Medical librarians working in a variety of settings, including academic health centers, hospital libraries, and government health associations, provide entry-level, mid-career, and experienced librarians with comprehensive information and advice on dealing with electronic resources. This invaluable resource examines a wide range of issues, including collection development, pricing, open access, licensing, remote access, statistics, publisher liability, and the Semantic Web. As healthcare professionals, researchers, educators, and students rely more and more on digital content, medical libraries spend more and more time dealing with the complexities surrounding the use of e-resources. Electronic Resources in Medical Libraries examines the issues they face everyday, including the shift from print to electronic materials, off-campus and cross-campus access, usage statistics, journal pricing, open-access publishing, licensing, collection development, and much more. Topics addressed in Electronic Resources in Medical Libraries include: how to negotiate consortial packages how to use an electronic resource management (ERM) system how to create a portal to share electronic resources how to consolidate costs and provide wide access how open access affects pricing how to establish and maintain access to licensed e-resources how to develop a combined e-journal Web page how off-campus students interact with a full-service document delivery option for electronic journals how to integrate e-resources into an online catalog how to apply emerging Semantic Web technologies to digital libraries and much more Electronic Resources in Medical Libraries is an invaluable professional guide for medical and academic librarians, and a helpful classroom resource for faculty and students in library schools.

Loex of the West - Collaboration and Instructional Design in a Virtual Environment (Hardcover): Thomas W. Leonhardt, Kari... Loex of the West - Collaboration and Instructional Design in a Virtual Environment (Hardcover)
Thomas W. Leonhardt, Kari Anderson, Elizabeth Babbitt
R3,862 Discovery Miles 38 620 Ships in 10 - 15 working days

"Foundations in Library and Information Science" continues to be a series on the cutting edge of research with volumes of relevance both to the informed librarian and to the interested laymen. Volumes have reflected the depth and diversity of topics in library and information science covering collection development and management, library administration and organization, library automation and technology, serials management, library information systems and electronic media.

The Research Library in the 21st Century (Paperback): Douglas Barnett, Fred M Heath The Research Library in the 21st Century (Paperback)
Douglas Barnett, Fred M Heath
R1,000 Discovery Miles 10 000 Ships in 10 - 15 working days

The essays presented in this book reflect revised papers delivered at the Research Library in the 21st Century Symposium, held at The University of Texas at Austin, September 2006. Internationally known library, museum, information agency, and higher education administrators have contributed their views, concerns, and optimism in developing this book. In an effort to begin shaping a strategy for the future of academic research libraries, some of the best minds in the field and representatives from leading institutions have been chosen to explore these issues. These essays investigate the evolving nature of scholarly communications, the many challenges facing higher education generally, and the obligations of research libraries to promote teaching, learning, and research in a time of rapid change. Readers will find the perspectives offered here are as incisive and as fresh now as when they were presented. This book was based on a special issue of Journal of Library Administration.

Refiguring the Archive (Hardcover, 2002 ed.): Carolyn Hamilton, Verne Harris, Michele Pickover, Graeme Reid, Razia Saleh, Jane... Refiguring the Archive (Hardcover, 2002 ed.)
Carolyn Hamilton, Verne Harris, Michele Pickover, Graeme Reid, Razia Saleh, …
R7,247 Discovery Miles 72 470 Ships in 10 - 15 working days

Refiguring the Archive at once expresses cutting-edge debates on the archive' in South Africa and internationally, and pushes the boundaries of those debates. It brings together prominent thinkers from a range of disciplines, mainly South Africans but a number from other countries. Traditionally archives have been seen as preserving memory and as holding the past. The contributors to this book question this orthodoxy, unfolding the ways in which archives construct, sanctify, and bury pasts. In his contribution, Jacques Derrida (an instantly recognisable name in intellectual discourse worldwide) shows how remembering can never be separated from forgetting, and argues that the archive is about the future rather than the past. Collectively the contributors demonstrate the degree to which thinking about archives is embracing new realities and new possibilities. The book expresses a confidence in claiming for archival discourse previously unentered terrains. It serves as an early manual for a time that has already begun.

Guide to Popular U.S. Government Publications (Hardcover, 3rd Revised edition): Estate Bailey Guide to Popular U.S. Government Publications (Hardcover, 3rd Revised edition)
Estate Bailey
R1,905 R1,740 Discovery Miles 17 400 Save R165 (9%) Ships in 10 - 15 working days

Government publishing reflects nearly every aspect of life in America, and this wealth of information is easily available if one knows how and where to obtain it. The third edition of this standard reference work contains a profusion of titles covering the period of June 1989 to January 1993. Some previous publications-parts of long-standing series or those of continuing topical interest-are included. Many entries (e.g. AIDS, women, Iran-Contra, and space exploration) reflect the profound changes in our society since the last edition was published. Arrangement is by subject; each entry includes bibliographic description, issuing agency, SuDocs number, GPO stock number and price, and an annotation.

British Directories - A Bibliography and Guide to Directories Published in England and Wales (1850-1950) and Scotland... British Directories - A Bibliography and Guide to Directories Published in England and Wales (1850-1950) and Scotland (1773-1950) (Hardcover, 2nd Revised edition)
Gareth Shaw, Allison Tipper
R12,882 Discovery Miles 128 820 Ships in 10 - 15 working days

Arranged in three parts, this bibliography and guide to British directories in its second edition explains their evolution, describes the different types of directories and their content, and offers a new chapter on the use of directory material in historical studies. Over 2200 directory titles are listed, with indexes by publisher, place and subject. This updated edition also provides a guide to the 120 library collections of directories.

The Internet and the School Library Media Specialist - Transforming Traditional Services (Hardcover, New): Randall MacDonald The Internet and the School Library Media Specialist - Transforming Traditional Services (Hardcover, New)
Randall MacDonald
R2,149 R1,890 Discovery Miles 18 900 Save R259 (12%) Ships in 10 - 15 working days

A step-by-step guide written specifically to introduce school library media specialists to the Internet, addressing their distinct needs and the unique relationships that exist between media specialists, their students, and classroom colleagues. Steps for incorporating the Internet into the media center program, online resource identification, and descriptions of successful learning activities will have immediate application in any media center. Intended for media specialists with little or no Internet experience, it explains clearly how to incorporate the Internet into the media center, cites exemplary World Wide Web sites for media specialists, and covers the following topics: how to connect to the Internet; Internet tools and how to use them; the best ways to browse the World Wide Web and retrieve useful information; the basics of home page development; listservs and USENET newsgroups for the school library media specialist; how to develop and evaluate Internet-based instructional activities--with illustrations of actual Internet use, and strategies for promoting responsible student use of the Internet. Helpful appendices include a guide for evaluating World Wide Web resources, a sample Internet acceptable use policy, a selective subject list of World Wide Web resources, a glossary of terms, and a bibliography of recommended titles. MacDonald explains clearly and with Web screen illustrations how to accomplish each step of Internet connection and use. He describes and evaluates hardware and service provider issues, Internet search tools and browsers, and cites exemplary World Wide Web sites for school library media specialists. All terms--such as Telnet, FTP, Gopher, WAIS, Netscape, HTML, and Java--are clearly explained and their uses evaluated in terms of the school library media center. This guide cuts through the confusion of the Internet and provides a clear path to transforming traditional media center services through use of the Internet and to developing enhanced media center and classroom programs in collaboration with teachers.

Patron-Driven Acquisitions - Current Successes and Future Directions (Hardcover): Judith Nixon, Robert Freeman, Suzanne Ward Patron-Driven Acquisitions - Current Successes and Future Directions (Hardcover)
Judith Nixon, Robert Freeman, Suzanne Ward
R3,076 Discovery Miles 30 760 Ships in 10 - 15 working days

For over a decade, some academic libraries have been purchasing, rather than borrowing, recently published books requested by their patrons through interlibrary loan. These books had one circulation guaranteed and so appealed to librarians who were concerned about the large percentage of books selected and purchased by librarians but never checked out by their patrons. Early assessments of the projects indicated that patrons selected quality books that in many cases were cross disciplinary and covered emerging areas of scholarly interest. However, now we have a significant database of the ILL purchase records to compare these titles with books selected through normal methods. The projects described in this book present a powerful argument for involving patrons in the book selection process.

This book looks at patron-driven acquisitions for printed books at Purdue University, the University of Nebraska-Lincoln and the University of Illinois, as well as exploring new programs that allow patrons to select e-books or participate in other innovative ways in building the library collections.

This book was published as a special issue of Collection Management.

The Public Librarian as Adult Learners' Advisor - An Innovation in Human Services (Hardcover): Jane A. Reilly The Public Librarian as Adult Learners' Advisor - An Innovation in Human Services (Hardcover)
Jane A. Reilly
R2,494 Discovery Miles 24 940 Ships in 18 - 22 working days

This work describes the new role of the librarian as a learners' advisor, guiding independent learners and sustaining a one-to-one relationship with a patron--a revolutionary role in library services.

Curriculum Partner - Redefining the Role of the Library Media Specialist (Hardcover, New): Carol A. Kearney Curriculum Partner - Redefining the Role of the Library Media Specialist (Hardcover, New)
Carol A. Kearney
R2,053 Discovery Miles 20 530 Ships in 10 - 15 working days

School library media specialists will find this book invaluable, helping them fulfill their role as curriculum partner with teachers and administrators in the collaborative development, implementation, and assessment of the instructional program. Current theory and research, the practical experiences of over 40 library media specialists, and step-by-step instructions will assist both the new and experienced school library media specialist to function as a full curriculum partner in the 21st century.

Chapters on leadership, change, and vision present the current models of leadership and explain the importance of being proactive, initiating change, and creating a vision for the school library media center as the center of learning that others in the school community will support. Suggestions for building a relationship with the principal and teachers, implementing flexible scheduling, and creating advisory groups and library advocates are presented here, along with techniques for successful staff development. Collaborative planning, implementation, and assessment of instructional plans (including special focus on technology, interdisciplinary curriculum, cooperative learning, and learning styles), complete with examples from all types of schools and grade levels, will inspire school media specialists to fully participate in creating information literate students in the 21st century.

The Research Library in the 21st Century (Hardcover): Douglas Barnett, Fred M Heath The Research Library in the 21st Century (Hardcover)
Douglas Barnett, Fred M Heath
R3,002 R2,790 Discovery Miles 27 900 Save R212 (7%) Ships in 10 - 15 working days

The essays presented in this book reflect revised papers delivered at the Research Library in the 21st Century Symposium, held at The University of Texas at Austin, September 2006. Internationally known library, museum, information agency, and higher education administrators have contributed their views, concerns, and optimism in developing this book. In an effort to begin shaping a strategy for the future of academic research libraries, some of the best minds in the field and representatives from leading institutions have been chosen to explore these issues. These essays investigate the evolving nature of scholarly communications, the many challenges facing higher education generally, and the obligations of research libraries to promote teaching, learning, and research in a time of rapid change. Readers will find the perspectives offered here are as incisive and as fresh now as when they were presented.

This book was based on a special issue of Journal of Library Administration.

Capt. Hiram Chance, 49th Reg't O. V. I. (1837-1863) - Transcription of Civil War Pension Records from the National... Capt. Hiram Chance, 49th Reg't O. V. I. (1837-1863) - Transcription of Civil War Pension Records from the National Archives (Hardcover)
Brett Dicken Brown
R640 Discovery Miles 6 400 Ships in 18 - 22 working days
Immigrant Politics and the Public Library (Hardcover): Susan Luevano-Molina Immigrant Politics and the Public Library (Hardcover)
Susan Luevano-Molina
R2,311 Discovery Miles 23 110 Ships in 18 - 22 working days

This book explores the impact of the nativist movement on public library usage among Latino and Asian immigrants. The activism of concerned librarians within the California Library Association to defend the rights of immigrant library users after the passage of Proposition 187 is documented. In addition, four original research studies suggest that public libraries that provided relevant multilingual collections and services, multilingual staff, and strong public services have remained vibrant and well-used institutions despite widespread anti-immigrant sentiments and heightened anxiety among library users.

The extensive qualitative studies that are reported in this volume are unique to the field of library science. Three of the studies focus on the heavily Mexican/Latino immigrant city of Santa Ana, CA, which is located in Orange County, home to the most virulent anti-immigrant forces, including the Save Our State organizers who initiated the Proposition 187 legislation. Two articles deal specifically with Asian American communities, one ascertaining the negative effects of the elimination of affirmative action policies in public library hiring and promotion, the other recounting the political nature and practice that characterizes dynamic community services to Asian immigrant communities.

Automating Literacy - A Challenge for Libraries (Hardcover, New): Linda Main, Char Whitaker Automating Literacy - A Challenge for Libraries (Hardcover, New)
Linda Main, Char Whitaker
R2,172 Discovery Miles 21 720 Ships in 18 - 22 working days

This volume is a how-to guide to the use of computers in library-based adult literacy programs. Since the commitment to literacy training has become an integral part of libraries' efforts to offer equal access to information, Linda Main and Char Whitaker provide a comprehensive study of the efficacious role the computer can play in achieving this objective. The problems and successes associated with the introduction of computers into library literacy programs, as well as financial requirements, space, furniture, training, and the effect on other library operations are central to the study. The text also features a design for an ideal computerized literacy lab, an overview of compatible software, both existing and proposed, and a look at the rewards and challenges facing librarians, professional educators, and literacy program directors in the future. Appendixes provide country-wide information on libraries currently involved in automating literacy, main suppliers of literacy software, and consulting personnel.

Global Action on School Library Education and Training (Hardcover): Barbara A. Schultz-Jones, Dianne Oberg Global Action on School Library Education and Training (Hardcover)
Barbara A. Schultz-Jones, Dianne Oberg
R2,639 Discovery Miles 26 390 Ships in 18 - 22 working days

This book illuminates school librarian and teacher librarian education and training in light of the 2015 IFLA School Library Guidelines, second edition. The Guidelines provide a framework for effective service delivery to ensure that students and teachers have access to quality library services delivered by qualified librarians and information professionals. The book focuses on moving professional practice forward, translating the Guidelines into actions ensuring effective education and training and improved practice. The book highlights issues and concerns related to school librarian and teacher librarian education and training. What attitudes, skills and knowledge are required to inspire students and support teaching and learning effectively? What curriculum content is required? How are field and practical experiences integrated appropriately into face-to-face and online educational and training programmes? How are leadership skills developed effectively? Case studies and innovative educational and training programmes from around the world illustrate the diverse ways of preparing librarians for the roles identified in the Guidelines. Topics covered include: delivering school librarian credentialled programmes; improving school librarian services; providing professional development; preparing and delivering educational and/or cultural programmes and services; managing human resources; collection development of digital and print resources; innovative aspects of technology use; promotion and advocacy; and evaluation and assessment.

Libraries and Librarianship in India (Hardcover, New): Jashu Patel, Krishan Kumar Libraries and Librarianship in India (Hardcover, New)
Jashu Patel, Krishan Kumar
R2,752 Discovery Miles 27 520 Ships in 18 - 22 working days

This guide provides the historical background of traditional and modern libraries and librarianship in India. It focuses, chapter by chapter, on various types of libraries including national libraries, academic libraries, school libraries, and special libraries. It also covers the state of bibliographic control and services, professional organizations, library education, and automation.

From ancient through medieval and modern India to the end of the 20th century, this book offers detailed description of the development of libraries and related activities in the field of librarianship. This is an informative guide to libraries and the profession of librarianship in India that will be of great value to scholars and researchers of world librarianship. Providing a historical background of traditional and modern libraries and librarianship, this book will be useful to library science students and faculty worldwide.

Good Books in a Country Home - The Public Library as Cultural Force in Hagerstown, Maryland, 1878-1920 (Hardcover): Deanna B.... Good Books in a Country Home - The Public Library as Cultural Force in Hagerstown, Maryland, 1878-1920 (Hardcover)
Deanna B. Marcum
R2,800 R2,534 Discovery Miles 25 340 Save R266 (9%) Ships in 10 - 15 working days

Although urban historians point to the creation of the American public library as one response to the chaos experienced by big cities at the end of the 19th century, this study shows that the library developed in the rural community of Hagerstown, Maryland, resembled its urban counterparts. Business elites, concerned about the image of the town, created a library as the first cultural institution in Hagerstown. This book traces the societal changes in Hagerstown from 1878 to 1920, examines the motivations of the businessmen for creating the library, and explores the changes in attitude of the librarian who spent her career there. By using the experience of Hagerstown as a case study, the author makes a valuable contribution to the history of rural librarianship and the place of the library in American cultural history.

Assessing Reference and User Services in a Digital Age (Hardcover): Eric Novotny Assessing Reference and User Services in a Digital Age (Hardcover)
Eric Novotny
R1,311 Discovery Miles 13 110 Ships in 10 - 15 working days

Effectively assess whether any library is making good use of the reference/user service resources available today Libraries need to develop standards by which they can assess their individual performances in a larger context, and Assessing Reference and User Services in a Digital Age makes significant contributions to this ongoing discussion. The book addresses its subject matter via approaches ranging from case studies of individual libraries to general discussions of best practices. The contributors explore the impact of the Internet on the field of evaluation, focusing on electronic reference and instruction. They highlight current issues, present research results, and offer expert advice on how to assess online reference and instruction. All chapters are well referenced to facilitate further study, and many include tables, appendixes, checklists, and other helpful features that make difficult information easy to access and understand. The chapters that make up Assessing Reference and User Services in a Digital Age are as rich and varied as the backgrounds of their authors. Experienced researchers provide the results of studies conducted to determine the nature and effectiveness of the online reference services offered by various libraries. Practitioners and administrators from different institutional settings (academic libraries, public libraries, consortiums, etc.) provide their perspectives on the issues facing librarians who need to assess the electronic services they provide. In this important new book: Andrew Briedenbagh shows how a chat service can be implemented and suggests which data should be collected for it Buff Hirko examines VET: the Virtual Evaluation Toolkit Ruth Vondracek shares the experiences of a university library as it entered a statewide e-reference consortium, and offers advice and issues to consider before entering such a partnership librarians from San Jose State University present a model for evaluating electronic reference services that can be used in public or academic libraries Kathleen Kern discusses holistic evaluation chat transcripts are addressed in several chapters, including Joseph Fennewald's comparisons of question categories, Lesley Moyo's analysis of the use of instruction in the virtual environment, and Caleb Tucker-Raymond's proposed set of quality measures for chat reference Laurie Probst and Michael Pelikan report on the use of a Tell Us What You Think button to gather user feedback Kristi Nelson and Catherine L. Ross examine a research study that asked library school students to submit a reference question online and report on their experiences Melissa Gross, Charles McClure, and R. David Lankes suggest measures to determine the cost and benefits of a virtual reference service librarians from Utah State University describe the development of their online instructional module Assessing Reference and User Services in a Digital Age is designed as essential reading for library administrators, public service librarians, and researchers. It provides general advice for practitioners as well as an examination of research results and methodological issues. We urge you to consider making it part of your professional or teaching collection today.

Assessing Reference and User Services in a Digital Age (Paperback): Eric Novotny Assessing Reference and User Services in a Digital Age (Paperback)
Eric Novotny
R786 Discovery Miles 7 860 Ships in 10 - 15 working days

Effectively assess whether any library is making good use of the reference/user service resources available today Libraries need to develop standards by which they can assess their individual performances in a larger context, and Assessing Reference and User Services in a Digital Age makes significant contributions to this ongoing discussion. The book addresses its subject matter via approaches ranging from case studies of individual libraries to general discussions of best practices. The contributors explore the impact of the Internet on the field of evaluation, focusing on electronic reference and instruction. They highlight current issues, present research results, and offer expert advice on how to assess online reference and instruction. All chapters are well referenced to facilitate further study, and many include tables, appendixes, checklists, and other helpful features that make difficult information easy to access and understand. The chapters that make up Assessing Reference and User Services in a Digital Age are as rich and varied as the backgrounds of their authors. Experienced researchers provide the results of studies conducted to determine the nature and effectiveness of the online reference services offered by various libraries. Practitioners and administrators from different institutional settings (academic libraries, public libraries, consortiums, etc.) provide their perspectives on the issues facing librarians who need to assess the electronic services they provide. In this important new book: Andrew Briedenbagh shows how a chat service can be implemented and suggests which data should be collected for it Buff Hirko examines VET: the Virtual Evaluation Toolkit Ruth Vondracek shares the experiences of a university library as it entered a statewide e-reference consortium, and offers advice and issues to consider before entering such a partnership librarians from San Jose State University present a model for evaluating electronic reference services that can be used in public or academic libraries Kathleen Kern discusses holistic evaluation chat transcripts are addressed in several chapters, including Joseph Fennewald's comparisons of question categories, Lesley Moyo's analysis of the use of instruction in the virtual environment, and Caleb Tucker-Raymond's proposed set of quality measures for chat reference Laurie Probst and Michael Pelikan report on the use of a Tell Us What You Think button to gather user feedback Kristi Nelson and Catherine L. Ross examine a research study that asked library school students to submit a reference question online and report on their experiences Melissa Gross, Charles McClure, and R. David Lankes suggest measures to determine the cost and benefits of a virtual reference service librarians from Utah State University describe the development of their online instructional module Assessing Reference and User Services in a Digital Age is designed as essential reading for library administrators, public service librarians, and researchers. It provides general advice for practitioners as well as an examination of research results and methodological issues. We urge you to consider making it part of your professional or teaching collection today.

The Twelfth Off-Campus Library Services Conference Proceedings (Paperback): Julie A Garrison The Twelfth Off-Campus Library Services Conference Proceedings (Paperback)
Julie A Garrison
R3,675 Discovery Miles 36 750 Ships in 10 - 15 working days

An essential tool for digital services for every campus library The Twelfth Off-Campus Library Services Proceedings is a selection of superb presentations from the twelfth annual conference on library services held in Savannah, Georgia in April 2006. Respected experts tackle the latest issues in library services, distance learning, and administration, focusing on theory, best practices, and practical digital applications using the most current research available at the time of the conference. Case studies provide a clear view of the challenges present in various types of campus libraries, and practical strategies are offered to more fully utilize electronic resources in the future. This comprehensive collection provides valuable advice on copyright issues, evaluating library services Web sites, best practices for distance learning instruction, Weblogs in instruction, collaborative efforts, and many other of the latest issues. Practical ideas consider budget and knowledge constraints, emphasizing strategies using the latest digital software. The future of electronic services in campus libraries is considered in detail. The book also contains workshop and poster abstracts, including full papers when provided by the author. The Twelfth Off-Campus Library Services Proceedings contains several helpful tables and appendixes to clearly illustrate surveys and data results. Each chapter is carefully referenced. Topics in The Twelfth Off-Campus Library Services Proceedings include: providing education on the key differences between copyright and plagiarism results of a survey from users to determine usefulness of content and services offered in an electronic environment findings of a survey on the form and function models within regional campus librarians comparison between (ARL/ACRL) SPEC Kit data and a selection of current library literature survey results on the professional development needs of distance librarians the use of blogs as a supplement to face-to-face instruction and as outreach the role of e-mail reference in electronic services virtual (real-time chat) reference collaborations recommendations for modifications to the process of adapting and testing an analytic rubric used with graduate literature reviews case study in statewide cooperation in the delivery of library services much, much more! The Twelfth Off-Campus Library Services Proceedings is an invaluable resource that explores present and future digital library services challenges for campus librarians of all types everywhere.

Moving Beyond the Presentation Layer - Content and Context in the Dewey Decimal Classification (DDC) System (Paperback): Joan... Moving Beyond the Presentation Layer - Content and Context in the Dewey Decimal Classification (DDC) System (Paperback)
Joan S. Mitchell, Diane Vizine-Goetz
R1,018 Discovery Miles 10 180 Ships in 10 - 15 working days

Can the Dewey Decimal System meet the needs of the rapidly changing information environment? Moving Beyond the Presentation Layer explores the Dewey Decimal System from a variety of perspectives, each of which peels away a bit of the presentation layerthe familiar linear notational sequence-to reveal the content and context offered by the DDS. Library professionals from around the word examine how the content and context offered by the DDS can evolve to meet the needs of the changing information environment, with a special focus on the impact of the Internet on current and future developments. Moving Beyond the Presentation Layer examines whether the Dewey Decimal System is a rigid structure best suited to a physical information environment or a polymorphic one that can be adapted to meet a variety of physical and virtual needs. This unique book reviews the 40-year history of the online use of classification systems, the development of the Relative Index over 22 editions of the DDC, recommendations to ensure the viability of the DDC in a time of mass digitization, using DDS in an environment where it hasn't been used before, teaching the DDS, special issues related to the use of the DDS in Europe, North America, and Africa, and the future of online classification. Topics examined in Moving Beyond the Presentation Layer include: using the DDC as the browsing mechanism for resource discovery classification as an online cataloging tool classification as an online end-user tool browser behavior in a DDC-based Web service the role of the DDS in the ongoing HILT (High-Level Thesaurus) project using the DDS to organize Web resources localization and interoperability in knowledge organization mapping terminologies to classification systems the DeweyBrowser and much more Moving Beyond the Presentation Layer is an essential professional resource for librarians, information scientists, computer scientists, and metadata and Web services specialists.

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