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Books > Reference & Interdisciplinary > Library & information sciences > Library & information services

Finding Your Seat at the Table - Roles for Librarians on Institutional Regulatory Boards and Committees (Hardcover): Susan M.... Finding Your Seat at the Table - Roles for Librarians on Institutional Regulatory Boards and Committees (Hardcover)
Susan M. Harnett, Laureen P. Cantwell
R2,383 Discovery Miles 23 830 Ships in 10 - 15 working days

Service on Institutional Review Boards (IRB) and Institutional Animal Care and Use Committees (IACUC) is an uncommon activity for librarians. Even librarians who participate in institutional research activities in a supportive capacity or conduct their own original research as scholars themselves and are familiar with the IRB/IACUC research approval process, they may hesitate to participate more fully with these boards. There may be a perception that the work of the IRB and IACUC is too scientifically complex for librarians without an appropriate background. Library administrators may not advocate for librarian inclusion on the board for fear of additional burdens on the librarian's time; and university administrators might need some convincing of the librarian's suitability to perform this work. This book provides librarians with foundational knowledge of the IRB and IACUC, describes the work of these important committees, and expands librarians' conceptualization and knowledge of opportunities to create services and partnerships through participation. The book provides a progressively more comprehensive understanding of the work of these committees. Parts I and II discuss IRB and IACUC, respectively; their history, functions and membership. Part III highlights expanding roles for librarians on IRB and IACUC; and in institutional research activities. A special feature of this section describes the experiences of librarians, in their own words, who work with IRB or IACUC; what they have learned, how they have used their experiences to create partnerships and market library services; and what role they see for libraries and librarians in institutional research.

Hope and a Future - Perspectives on the Impact that Librarians and Libraries Have on our World (Hardcover): Renee F. Hill Hope and a Future - Perspectives on the Impact that Librarians and Libraries Have on our World (Hardcover)
Renee F. Hill
R2,793 Discovery Miles 27 930 Ships in 10 - 15 working days

In a world that often questions the value of libraries and librarianship, this collection of reflective essays and future-focused research emphasizes the ways in which being an information professional continues to be a rewarding and vital profession. Including sixteen chapters written by library practitioners, researchers, and educators, this book covers topics, among others, such as the impact of K-12 school librarians on media literacy, the community power of public libraries, the transformative power of community-focused library collaborations, and strategies for implementing effective outreach for underserved populations. It is by sharing their thoughtful, vibrant, and at times painfully honest perspectives on the varied and essential roles that librarians and libraries play in our world that the authors display their passion for librarianship and demonstrate why continued support for libraries is essential.

Data Visualizations and Infographics (Hardcover): Sarah K. C. Mauldin Data Visualizations and Infographics (Hardcover)
Sarah K. C. Mauldin; Series edited by Ellyssa Kroski
R3,010 Discovery Miles 30 100 Ships in 10 - 15 working days

Graphics which visually represent data or complex ideas are oftentimes easier for people to understand and digest than standalone statistics. A map shaded with different colors to represent religious affiliations or income levels enables researchers to quickly identify trends and patterns. New free tools and applications offer librarians the opportunity to organize and manipulate data to quickly create these helpful graphics. Learn how to overlay data sets on maps, create infographics for library services and instruction, use mindmapping for group brainstorming sessions, produce detailed timelines, process flowcharts, diagrams, and much more in this complete how-to-guidebook. This complete how-to guidebook provides you with the tools and inspiration you need to use infographics and data visualization techniques in your library to knock your audience's socks off as you tell your story in a visual format that can be consumed and understood at a glance. You will learn how to: *use the tools you already have to create a simple infographic; *create a library services infographic using Piktochart; *create instructional infographics with Easel.ly; *create interactive timelines; mindmap your brainstorming meetings; *create library flowcharts and diagrams using Creately; *create interactive maps with imported data; and *create complex data visualizations.

The Experiential Library - Transforming Academic and Research Libraries through the Power of Experiential Learning (Paperback):... The Experiential Library - Transforming Academic and Research Libraries through the Power of Experiential Learning (Paperback)
Pete McDonnell
R1,454 Discovery Miles 14 540 Ships in 10 - 15 working days

The Experiential Library: Transforming Academic and Research Libraries through the Power of Experiential Learning features contributions-in a relatively conversational, practical, and "how-to" format-from various academic libraries across broad educational levels that have implemented experiential learning programs, services, or resources to enhance the learning and development of both students and library employees. As academic libraries and academic librarians are seeking ways to transform themselves and create collaborative synergies within and without their institutions, this timely book suggests exciting ways to integrate experiential learning into the library's offerings. Ranging from integrated service learning and Information Literacy instruction that "takes the class out of the classroom," to unique experiential approaches to programming like Course Exhibits and the Human Library, the book is a one-stop-shop for libraries looking to expand their repertoire. It will also help them create connections between experiential learning and their institutions' missions and contributions to student success, by grounding these programs and services on a sure methodological footing. Librarians and educators wishing to learn more about the connections between experiential learning/experiential education and academic libraries would benefit from the advice from authors in this book.

Academic Libraries and Toxic Leadership (Paperback): Alma Ortega Academic Libraries and Toxic Leadership (Paperback)
Alma Ortega
R1,445 Discovery Miles 14 450 Ships in 10 - 15 working days

Academic Libraries and Toxic Leadership examines a phenomenon that has yet to be seriously explored. While other so-called feminized professions, such as nursing, have been studied for their tendency to create toxic leadership environments, thus far academic librarianship has not. This book focuses on how to identify a toxic leader in an academic library setting, how to address toxic leadership, and how to work toward eradicating it from the organization. In addition, it discusses which steps can be used to prevent libraries from hiring toxic leaders.

Unobtrusive Evaluation of Reference Service and Individual Responsibility - The Canadian Experience (Hardcover): Juris Dilevko Unobtrusive Evaluation of Reference Service and Individual Responsibility - The Canadian Experience (Hardcover)
Juris Dilevko
R3,061 Discovery Miles 30 610 Ships in 18 - 22 working days

Many reference librarians have been highly critical about unobtrusive evaluation studies. But can their opposition be justified? Or is it just a way to detract attention from serious shortcomings in reference service? How can government documents reference service, and reference service in general, be improved? Do librarians have enough general and subject-specific knowledge to provide informed and intelligent answers to reference questions? Would any business or non-profit organization be satisfied with the traditional 55 percent efficacy rate in reference service revealed by unobtrusive evaluation studies?

Long a controversial topic in the specialized world of reference librarianship, unobtrusive evaluation is nevertheless a useful tool in gauging the degree to which reference librarians are effectively performing their jobs. Based on a nationwide study of government documents reference service in Canada, this book examines the broad philosophical implications of negative attitudes to unobtrusive evaluation studies within libraries. It also discusses what really happens when librarians make referrals to external sources. Drawing on the insights of such library educators as Margaret Hutchins, S. R. Ranganathan, and James Wyer, it also suggests overlooked ways that may help reference librarians deliver better reference service. Finally, it argues that such proposals as certification and recertification of reference librarians need to be seriously considered if librarians do not willingly take personal responsibility for improving their own knowledge levels.

Literacy and Reading Programmes for Children and Young People: Case Studies from Around the Globe - Volume 1: USA and Europe... Literacy and Reading Programmes for Children and Young People: Case Studies from Around the Globe - Volume 1: USA and Europe (Hardcover)
Patrick Lo, Stephanie H. S. Wu, Bradley Allard, Andrew J. Stark
R3,413 Discovery Miles 34 130 Ships in 10 - 15 working days

Literacy and Reading Programmes for Children and Young People: Case Studies from Around the Globe presents interviews with over 40 librarians from around the world who tell of their library programs. The volumes are arranged geographically with Volume 1 offering interviews from library professionals from the USA and Europe, and with Volume 2 sharing programs from Asia, Africa, Australia, and the Middle East. The volumes highlight the diversity of the types of programs catering to the varying needs of children and young adults throughout the world. Case studies featured in this book outline the details of programs, events, and activities provided by over 40 organizations in the context of social capital and social inclusion. Each interview chapter discusses the contributions made to literacy development and community building of children and teens. With the many variations and examples of best practice, librarians and educators can glean new ideas for their own programs. The interviews reveal the challenges and issues faced and the work being achieved in vastly different environments, in many geographic areas, and in diverse economic, social, and cultural contexts. The programs include those of national and state libraries, public libraries, and mobile libraries carried out by public libraries, NGOs, and commercial organizations in both developed and developing countries. They also feature programs of multicultural libraries, libraries for indigenous people, and libraries for refugees. This publication complements the range of initiatives and activities carried out by IFLA's Libraries for Children and Young Adults Section that supports library services and reading promotion initiatives catering to children and young adults around the world. These volumes are rich in variety and will provide much food for thought for creating unique and successful library programs.

Information Specialist as Team Player in the Research Process (Hardcover): Julie Neway Information Specialist as Team Player in the Research Process (Hardcover)
Julie Neway
R2,503 Discovery Miles 25 030 Ships in 18 - 22 working days
The End of Wisdom? - The Future of Libraries in a Digital Age (Paperback): Wendy Evans, David Baker The End of Wisdom? - The Future of Libraries in a Digital Age (Paperback)
Wendy Evans, David Baker
R1,269 Discovery Miles 12 690 Ships in 10 - 15 working days

The End of Wisdom? The Future of Libraries in a Digital Age assembles opinion pieces, forecasts, strategy options, and case studies from leading worldwide politicians, academics, educators, authors, publishers, captains of industry, senior public sector workers, library directors, IT gurus and other key players in the field of information provision who discuss their views on the hypothesis surrounding the "end of libraries" and the "death of books." The contributions - ranging in length from 500 to 2000 words are analyzed and summarized to create a rich picture of current trends and likely futures for libraries of all types, with digital options discussed in detail.

Media and Information Literacy in Higher Education - Educating the Educators (Paperback): Dianne Oberg, Siri Ingvaldsen Media and Information Literacy in Higher Education - Educating the Educators (Paperback)
Dianne Oberg, Siri Ingvaldsen
R1,448 Discovery Miles 14 480 Ships in 10 - 15 working days

Media and Information Literacy in Higher Education: Educating the Educators is written for librarians and educators working in universities and university colleges, providing them with the information they need to teach media and information literacy to students at levels ranging from bachelor to doctoral studies. In order to do so, they need to be familiar with students' strengths and weaknesses regarding MIL. This book investigates what university and college students need to know about searching for, and evaluating, information, and how teaching and learning can be planned and carried out to improve MIL skills. The discussions focus on the use of process-based inquiry approaches for developing media and information literacy competence, involving students in active learning and open-ended investigations and emphasizing their personal learning process. It embraces face-to-face teaching, and newer forms of online education.

Beyond Mentoring - A Guide for Librarians and Information Professionals (Paperback, UK ed.): Dawn Lowe-Wincentsen Beyond Mentoring - A Guide for Librarians and Information Professionals (Paperback, UK ed.)
Dawn Lowe-Wincentsen
R1,446 Discovery Miles 14 460 Ships in 10 - 15 working days

Beyond Mentoring: A Guide for Librarians and Information Professionals looks at mentorship, mentorship programs, what works, what doesn't, and different techniques, such as group and peer mentoring. The book considers many aspects of mentoring, various programs, and their successes and failures, going beyond the usual types of mentoring by looking at newer models. An example of the cohort model from the American Library Association Emerging Leader model is included as a case study. In addition, another case study on the Sunshine State leadership Institute provides a toolkit for building your own program. The final section of the book offers perspectives and tools that people can use in designing their own programs.

Measuring and Enhancing the Student Experience (Paperback): Mahsood Shah, Chenicheri Sid Nair, John Richardson Measuring and Enhancing the Student Experience (Paperback)
Mahsood Shah, Chenicheri Sid Nair, John Richardson
R1,449 Discovery Miles 14 490 Ships in 10 - 15 working days

Measuring and Enhancing the Student Experience provides insights on how student experience measures could be used to inform improvements at institutional, course, unit of study and teacher level. The book is based on a decade of research and practitioner views on ways to enhance the design, conduct, analysis, reporting and closing the loop on student feedback data. While the book is largely based on Australian case studies, it provides learning experiences for other countries where student experience measures are used in national and institutional quality assurance. Consisting of 13 chapters, the book includes a wide range of topics including the role and purpose of student feedback, the use of student feedback in staff performance reviews, staff and student engagement, a student feedback and experience framework, the first year experience, use of qualitative data, engaging transnational students in feedback, closing the loop on feedback, student engagement in national quality assurance, use of learning analytics and the future of the student experience. Mahsood Shah is an Associate Professor and Deputy Dean (Learning and Teaching) with School of Business and Law at CQUniversity, Australia. In this role Mahsood is responsible for enhancing the academic quality and standard of courses. Mahsood is also responsible for learning and teaching strategy, governance, effective implementation of policies, and enhancement of learning and teaching outcomes across all campuses. In providing leadership for learning and teaching, Mahsood works with key academic leaders across all campuses to improve learning and teaching outcomes of courses delivered in various modes including face-to-face and online. At CQUniversity, he provides leadership in national and international accreditation of academic courses. Mahsood is also an active researcher. His areas of research include quality in higher education, measurement and enhancement of student experience, student retention and attrition, student engagement in quality assurance, international higher education, widening participation and private higher education. Chenicheri Sid Nair is the incoming Executive Director, Tertiary Education Commission (TEC), Mauritius. Prior to joining TEC, he was Professor, Higher Education Development at the University of Western Australia (UWA), Perth where his work encompassed the improvement of the institutions teaching and learning. Before this appointment to UWA, he was Quality Adviser (Research and Evaluation) in the Centre for Higher Education Quality (CHEQ) at Monash University, Australia. He has an extensive expertise in the area of quality development and evaluation, and he also has considerable editorial experience. Currently, he is Associate Editor of the International Journal of Quality Assurance in Engineering and Technology Education (IJQAETE). He was also a Managing Editor of the Electronic Journal of Science Education (EJSE). Professor Nair is also an international consultant in a number of countries in quality, student voice and evaluations.

Library Consortia - Practical Guide for Library Managers (Paperback): Aditya Tripathi, Jawahar Lal Library Consortia - Practical Guide for Library Managers (Paperback)
Aditya Tripathi, Jawahar Lal
R1,450 Discovery Miles 14 500 Ships in 10 - 15 working days

Libraries are burdened with increased demand for resources and services and inflating expectations against shrinking or stagnant budgets. An individual library cannot cope with the situation. Hence, libraries form alliances for cooperation and sharing. Emerging changes in the publishing industry are phenomenal and have forced libraries to move toward a strategic partnership called library consortia. Information technology has played a vital role in developing such partnerships. Publishers offer packages of resources to library consortia benefitting all member libraries. Library consortia protect the interests of individual members while considering the business interests of publishers. This book is a start-up guide to libraries and librarians desiring to form library consortia. It covers the various facets of library consortia and corresponding activities. The chapters are presented with different consortia models, formations, business negotiations and various licensing schemes.

Literacy and Reading Programmes for Children and Young People: Case Studies from Around the Globe - Volume 2: Asia, Africa,... Literacy and Reading Programmes for Children and Young People: Case Studies from Around the Globe - Volume 2: Asia, Africa, Australia, and the Middle East (Hardcover)
Patrick Lo, Stephanie H. S. Wu, Bradley Allard, Andrew J. Stark
R3,399 Discovery Miles 33 990 Ships in 10 - 15 working days

Literacy and Reading Programmes for Children and Young People: Case Studies from Around the Globe presents interviews with over 40 librarians from around the world who tell of their library programs. The volumes are arranged geographically with Volume 1 offering interviews from library professionals from the USA and Europe, and with Volume 2 sharing programs from Asia, Africa, Australia, and the Middle East. The volumes highlight the diversity of the types of programs catering to the varying needs of children and young adults throughout the world. Case studies featured in this book outline the details of programs, events, and activities provided by over 40 organizations in the context of social capital and social inclusion. Each interview chapter discusses the contributions made to literacy development and community building of children and teens. With the many variations and examples of best practice, librarians and educators can glean new ideas for their own programs. The interviews reveal the challenges and issues faced and the work being achieved in vastly different environments, in many geographic areas, and in diverse economic, social, and cultural contexts. The programs include those of national and state libraries, public libraries, and mobile libraries carried out by public libraries, NGOs, and commercial organizations in both developed and developing countries. They also feature programs of multicultural libraries, libraries for indigenous people, and libraries for refugees. This publication complements the range of initiatives and activities carried out by IFLA's Libraries for Children and Young Adults Section that supports library services and reading promotion initiatives catering to children and young adults around the world. These volumes are rich in variety and will provide much food for thought for creating unique and successful library programs.

The 21st-Century Elementary School Library Program - Managing for Results, 2nd Edition (Paperback, 2nd Revised edition): Carl A... The 21st-Century Elementary School Library Program - Managing for Results, 2nd Edition (Paperback, 2nd Revised edition)
Carl A Harvey
R1,130 Discovery Miles 11 300 Ships in 9 - 17 working days

Compact yet remarkably comprehensive, this book covers all the major aspects of school library services, from administration to instruction focused from the elementary school librarian perspective-now updated and expanded to include the latest developments in makerspaces, the Common Core, social networking, and eBooks. How do you accomplish a technology transformation at a time when budgets are extremely limited? What is the proper location for web-based social networking in the school library? What are the best practices for working together with students, parents, and educators? The 21st-Century Elementary School Library Program: Managing for Results is an invaluable resource for answers to these and many more questions, as it brings together in one volume the advice and insights you need to bring your library into the new century. This invaluable guide provides tips and techniques, forms and templates, and advice on everything from staffing and budgeting to collaborating with teachers and other libraries, to Web 2.0 and other new computer tools for building collections and devising special programs. Whether you are just getting started or are a library veteran seeking effective program renewal, this book belongs on your shelf. Provides information written by a former practicing school librarian and guidance that is applicable immediately in school libraries Updated to include collection development in the digital age to address eBooks and other digital acquisitions Covers the instructional stance of school libraries

Using Authentic Assessment in Information Literacy Programs - Tools, Techniques, and Strategies (Hardcover): Jennifer S.... Using Authentic Assessment in Information Literacy Programs - Tools, Techniques, and Strategies (Hardcover)
Jennifer S. Ferguson
R2,855 Discovery Miles 28 550 Ships in 10 - 15 working days

Assessment of student learning continues to be an urgent topic in higher education. For librarians who provide information literacy instruction, creating and implementing authentic assessment instruments asking students to "analyze, synthesize and apply" what they learn is especially challenging, since most librarians have little more than an hour in which to teach students and assess their learning. Using Authentic Assessment in Information Literacy Programs: Tools, Techniques, and Strategies offers teaching librarians practical resources and approaches that will help them to implement authentic assessment in any instructional setting. Sections include: oWhat is "authentic" assessment? oAuthentic assessment tools and techniques across teaching modes oHow to adapt authentic assessment to individual library needs oUsing authentic assessment to inform teaching strategies and instructional design Whether you provide one-shot instruction sessions or for-credit courses, in person or online, this book will help you to develop and implement authentic assessment of student learning.

Pathways into Information Literacy and Communities of Practice - Teaching Approaches and Case Studies (Paperback): Dora Sales,... Pathways into Information Literacy and Communities of Practice - Teaching Approaches and Case Studies (Paperback)
Dora Sales, Maria Pinto
R1,458 Discovery Miles 14 580 Ships in 10 - 15 working days

Pathways into Information Literacy and Communities of Practice: Teaching Approaches and Case Studies considers the specific information literacy needs of communities of practice. As such, the book fills a gap in the literature, which has treated information literacy extensively, but has not applied it to the area of communities of practice. Since every community of practice generates, seeks, retrieves, and uses resources and sources related to the cognitive structure being researched or studied, and the tasks being performed, the need arises to undertake studies focused on real user communities, especially at a graduate level. This edited collection presents contributions from an international perspective on this key topic in library and information science. Contributions are arranged into two sections, the first exploring teaching and learning processes, and the second presenting case studies in communities of practice, including, but not limited to, health, research environments, college students, and higher education.

Overcoming Information Poverty - Investigating the Role of Public Libraries in The Twenty-First Century (Paperback): Anthony... Overcoming Information Poverty - Investigating the Role of Public Libraries in The Twenty-First Century (Paperback)
Anthony McKeown
R1,464 Discovery Miles 14 640 Ships in 10 - 15 working days

Overcoming Information Poverty: Investigating the Role of Public Libraries in The Twenty-First Century considers the role of public libraries in alleviating information poverty and targeting social exclusion, using a three-level information poverty framework. The book proposes a model for understanding the concept of information poverty, develops indicators for its measurement, and provides recommendations for service improvement based on analysis of public library services at macro (strategic), meso (community) and micro (individual) levels. The topic is of theoretical and practical importance when considering the changing role of public libraries today. The book is the first time a macro, meso, and micro model of information poverty indicators has been developed and applied to illustrate the impact of public libraries at strategic, community, and personal levels.

The Academic Library in the United States - Historical Perspectives (Paperback): Mark L. Mccallon, John Mark Tucker The Academic Library in the United States - Historical Perspectives (Paperback)
Mark L. Mccallon, John Mark Tucker
R1,536 Discovery Miles 15 360 Ships in 10 - 15 working days

This book advances the belief that the library-more than any other cultural institution-collects, curates and distributes the results of human thought. Essays broaden the debate about academic libraries beyond only professional circles, promoting the library as a vital resource for the whole of higher education. Topics range from library histories to explorations of changing media. Essayists connect modern libraries to the remarkable dream of Alexandria's ancient library-facilitating groundbreaking research in every imaginable field of human interest, past, present and future. Academic librarians who are most familiar with historical traditions are best qualified to promote the library as an important aspect of teaching and learning, as well as to develop resources that will enlighten future generations of readers. The intellectual tools for compelling, constructive conversation come from the narrative of the library in its many iterations, from the largest research university to the smallest liberal arts or community college.

Trade eBooks in Libraries - The Changing Landscape (Hardcover): Paul Whitney, Christina Castell Trade eBooks in Libraries - The Changing Landscape (Hardcover)
Paul Whitney, Christina Castell
R2,757 Discovery Miles 27 570 Ships in 10 - 15 working days

With the advent of downloadable retail eBooks marketed to individual consumers, for the first time in their history libraries encountered an otherwise commercially available text format they were prevented from adding to their collections. Trade eBooks in Libraries examines the legal frameworks which gave rise to this phenomenon and advocacy efforts undertaken in different jurisdictions to remove barriers to library access. The principal authors provide a general historical overview and an analysis of library/eBook principles developed by a variety of library associations and government reviews. In addition, experts from twelve countries present summaries of eBook developments in their respective countries and regions.

The Academic Librarian as Blended Professional - Reassessing and Redefining the Role (Paperback): Michael Perini The Academic Librarian as Blended Professional - Reassessing and Redefining the Role (Paperback)
Michael Perini
R1,447 Discovery Miles 14 470 Ships in 10 - 15 working days

The Academic Librarian as Blended Professional employs a model that allows for individual and managerial reconceptualization of the librarian's role, also helping to mitigate obstacles to professional development both internal and external to the library. Using traditional and personal narrative, the book extends Whitchurch's blended professional model, designed to consider the merging of academicians' roles across several spheres of professional and academic influence in a higher education setting, to academic librarians. The book is significant due to its use of higher education theory to examine the professional identity of academic librarians and the issues impacting librarian professional development. The work offers a constructive, replicable research design appropriate for the analysis of librarians in other academic settings, providing additional insights into how these professionals might perceive their roles within the larger context of a higher education environment. Following the application of the blended professional model, this book contends that academic librarians have similar roles concerning research, instruction, and service when compared to an institution's tenure-track faculty. The scope of professional productivity and the expectation of the librarians, though, are much less regimented. Consequently, the academic librarians find themselves in a tenuous working space where their blended role is inhibited by real and perceived barriers.

Roles and Responsibilities of Libraries in Increasing Consumer Health Literacy and Reducing Health Disparities (Hardcover):... Roles and Responsibilities of Libraries in Increasing Consumer Health Literacy and Reducing Health Disparities (Hardcover)
Beth St. Jean, Gagan Jindal, Yuting Liao, Paul T. Jaeger
R3,388 Discovery Miles 33 880 Ships in 18 - 22 working days

The rampant health injustices that occur daily throughout the world are exacerbated by health information injustice - something which libraries and librarians play an instrumental role in addressing. This volume brings together librarians, LIS students, educators, and researchers, to discuss the many ways that information professionals and libraries serve as agents of securing health information justice. Kicking off with an introductory chapter which covers the central concepts of health information injustice, the following chapters focus on the roles of libraries and librarians in improving consumer health literacy and reducing health disparities in their communities. In the final chapter, the editors draw on the authors' work to highlight the ways in which libraries and librarians are moving us closer to health justice, and they also discuss how the COVID-19 pandemic is both illuminating and intensifying health disparities, reinforcing the need for libraries and librarians to continue their important roles as agents of health information justice to ensure the physical and intellectual accessibility of information for all.

Quality and the Academic Library - Reviewing, Assessing and Enhancing Service Provision (Paperback): Jeremy Atkinson Quality and the Academic Library - Reviewing, Assessing and Enhancing Service Provision (Paperback)
Jeremy Atkinson
R1,461 Discovery Miles 14 610 Ships in 10 - 15 working days

Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision provides an in-depth review and analysis of quality management and service quality in academic libraries. All aspects of quality are considered in the book, including quality assessment, quality review, and quality enhancement. An overview of quality management and service quality concepts, principles, and methods leads to a detailed consideration of how they have been applied in universities and their libraries. A case study approach is used with different perspectives provided from the different stakeholders involved in the quality processes. All contributors adopt a critical reflection approach, reflecting on the implications, impact, and significance of the activities undertaken and the conclusions that can be drawn for future developments. The book concludes with an overall reflection on quality management and service quality in academic libraries with a final analysis of priorities for the future.

Integrating the Web into Everyday Library Services - A Practical Guide for Librarians (Hardcover): Elizabeth R. Leggett Integrating the Web into Everyday Library Services - A Practical Guide for Librarians (Hardcover)
Elizabeth R. Leggett
R3,690 Discovery Miles 36 900 Ships in 10 - 15 working days

With the world becoming increasingly more dependent upon the Internet, libraries offer an essential service by providing access to this worldwide network. To help their patrons, modern librarians must have a thorough understanding of this technology. Integrating the Web into Everyday Library Services: A Practical Guide for Librarians is a comprehensive guide to a variety of aspects of Internet use and research. The book is basic, assuming only a basic understanding of computer use and Internet research. This guide begins with: *a basic explanation of the mechanics of the Internet and World Wide Web, then moves on to *explore the variety of ways that a user can discover online information, *how information is stored online via the cloud, and *how a librarian can enhance his or her library's online presence. Later chapters explain: *how to use the Internet to communicate, *how to help patrons research and evaluate information, and *how to protect patrons and yourself from online dangers. The final chapter is devoted to helping librarians solve basic computer problems that their patrons may encounter, including troubleshooting Internet connections.

Working with Library Collections - An Introduction for Support Staff (Hardcover): Hali R. Keeler Working with Library Collections - An Introduction for Support Staff (Hardcover)
Hali R. Keeler
R2,704 Discovery Miles 27 040 Ships in 10 - 15 working days

Working with Collections: An Introduction for Support Staff deals with the technical service aspect of library work- the processes that put a book on the shelf or online. It provides an introduction to publishers, vendors, preparing items for use, and caring for items in the collections and is both a text for professors who teach in library support staff programs and their students, and an introductory manual for support staff who work in libraries. This material is written in clear language with practical examples of how performance can contribute to exemplary library service. It is aligned with the ALA support staff standards and prepares library support staff to: *Know how to use an integrated library system and other appropriate online tools. *Know the basic principles of collection development and management. *Assist with decisions regarding selection, de-selection, retention and replacement of all types of library resources. *Know the basic principles, and can apply, the appropriate procedures to the processes that provide users with access to a wide variety of content. *Know the various ways in which content, in multiple formats, is produced and distributed to libraries. *Understand the value of resource sharing agreements and apply them to collection decisions. *Know and use the recognized standard evaluative sources to assist with collection development. *Know the principles and basic practices regarding the preservation of library resources. *Apply appropriate methods and techniques for accurate preparation of library resources *Explain and apply policies regarding library collections.

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