Creating and Promoting Lifelong Learning in Public Libraries: Tools and Tips For Practitioners is the sequel to Lifelong Learning in Public Libraries: Principles, Programs, and People. On the one hand, Lifelong Learning in Public Libraries focuses on the information needs and the developmental and psychological characteristics of diverse library users of all ages. It endorses the use of ILI to promote lifelong learning in public libraries, both by borrowing techniques from academic and school libraries and by building on existing public library traditions of programming and outreach. This book also compares lifelong learning in public libraries to informal and nonformal education in museums, community organizations and agencies, places of worship, and other organizations. In addition, Lifelong Learnng in Public Libraries describes basic steps that librarians can execute in order to get started. On the other hand, Creating and Promoting Lifelong Learning in Public Libraries focuses much more on how public librarians can specifically plan and implement their instruction with chapters on planning for instruction, using teaching methodologies, teaching with and about technology, and bringing ILI together with more traditional public library services, programming, and activities, such as reference and Readers' Advisory services, bibliotherapy, and cultural and literacy programming. Changes in ILI standards and comparisons of ILI with basic reading, media, digital, and cultural literacies are also described. Both books together should act as basic manuals for public librarians who promote lifelong learning. Creating and Promoting Lifelong Learning in Public Libraries also have helpful teaching hints for all librarians and other professionals who teach in a variety of settings.

Leadership in Academic Libraries highlights model examples of the move from leadership theory into actual practice. A consideration of leadership theories provides a working vocabulary to facilitate discussions of abstract concepts, while specific topical investigations and case studies illustrate those concepts and show the manner in which theories play out in practice. Chapter authors speak from experience as well as theoretical grounding, and include practitioners, researchers, and formal and informal leaders. Topics include transformational leadership across generations; developing a research agenda in library leadership; methodologies for studying library leadership; connections between leadership models and library-focused research; engaging with business, psychology, and educational administration literature; leadership styles; organizational culture; the role of mentoring in leadership; and the role of women in academic library leadership. Two chapters highlight the dichotomy between positional leadership and socially constructed leadership roles. The research methods used include case study, survey, and action research. Extensive bibliographies for each chapter provide a solid foundation for further research.

This important reference volume covers developments in almost every aspect of British library and information work during the ten-year period 1991-2000. Some forty contributors, all of whom are experts in their subject, provide a robust overview of their specialities along with extensive further references which act as a starting point for further research. The book provides a comprehensive record of what took place in library and information management during a decade of considerable change and challenges. It is an essential reference resource for librarians and information professionals.

In the past decade, technology and the digital age has continued to shape our society. As corporations and universities continue to transition into the digital world, developments of the same type of information retrieval have modernized library resources and services. Design, Development, and Management of Resources for Digital Library Services offers a global perspective on the development and design of digital library and highlights its benefits over a traditional library. This reference source brings together research and ideas on the different facets of a digital library.

Creative Management of Small Public Libraries in the 21st Century is an anthology on small public libraries as centers of communities serving populations under 25,000 that make up most of the public library systems in the United States. A wide selection of topics was sought from contributors with varied backgrounds reflecting the diversity of small public libraries. The thirty-two chapters are arranged: Staff; Programming; Management; Technology; Networking; Fundraising; User Services and provide tools to lead a local public library with relevant and successful services. This volume shares a common sense approach to providing a small (in staff size or budget) but mighty (in impact and outcome) public library service. The contributors demonstrate that by turning the service delivery team outward to the community with enthusiasm and positive energy, it is possible to achieve significant results. Many chapters summarize best practices that can serve as checklists for the novice library director or as a review for the more seasoned manager working through new responsibilities. Chapters are tactical, focusing on specific issues for managers such as performance evaluations, effective programming, or e-reader services. Time management is crucial in a small or rural public library as well as the challenges associated with managing Friends and volunteers. While most public libraries do not have the resources to satisfy customer expectations for instant gratification, ultra-convenience and state-of-the-art technologies, The authors of this book details strategies and methods for providing top-notch customer service while moving beyond customer service to the creation of meaningful customer relationships. This volume makes an important contribution to the literature by reminding us that public libraries transform communities of every size. In fact, never before has the role of the public library been a more critical thread in the fabric of community life.

Working with Collections: An Introduction for Support Staff deals with the technical service aspect of library work- the processes that put a book on the shelf or online. It provides an introduction to publishers, vendors, preparing items for use, and caring for items in the collections and is both a text for professors who teach in library support staff programs and their students, and an introductory manual for support staff who work in libraries. This material is written in clear language with practical examples of how performance can contribute to exemplary library service. It is aligned with the ALA support staff standards and prepares library support staff to: *Know how to use an integrated library system and other appropriate online tools. *Know the basic principles of collection development and management. *Assist with decisions regarding selection, de-selection, retention and replacement of all types of library resources. *Know the basic principles, and can apply, the appropriate procedures to the processes that provide users with access to a wide variety of content. *Know the various ways in which content, in multiple formats, is produced and distributed to libraries. *Understand the value of resource sharing agreements and apply them to collection decisions. *Know and use the recognized standard evaluative sources to assist with collection development. *Know the principles and basic practices regarding the preservation of library resources. *Apply appropriate methods and techniques for accurate preparation of library resources *Explain and apply policies regarding library collections.

Creating and Promoting Lifelong Learning in Public Libraries: Tools and Tips For Practitioners is the sequel to Lifelong Learning in Public Libraries: Principles, Programs, and People. On the one hand, Lifelong Learning in Public Libraries focuses on the information needs and the developmental and psychological characteristics of diverse library users of all ages. It endorses the use of ILI to promote lifelong learning in public libraries, both by borrowing techniques from academic and school libraries and by building on existing public library traditions of programming and outreach. This book also compares lifelong learning in public libraries to informal and nonformal education in museums, community organizations and agencies, places of worship, and other organizations. In addition, Lifelong Learnng in Public Libraries describes basic steps that librarians can execute in order to get started. On the other hand, Creating and Promoting Lifelong Learning in Public Libraries focuses much more on how public librarians can specifically plan and implement their instruction with chapters on planning for instruction, using teaching methodologies, teaching with and about technology, and bringing ILI together with more traditional public library services, programming, and activities, such as reference and Readers' Advisory services, bibliotherapy, and cultural and literacy programming. Changes in ILI standards and comparisons of ILI with basic reading, media, digital, and cultural literacies are also described. Both books together should act as basic manuals for public librarians who promote lifelong learning. Creating and Promoting Lifelong Learning in Public Libraries also have helpful teaching hints for all librarians and other professionals who teach in a variety of settings.

The second edition of this popular handbook has been thoroughly updated by the original team of experts and some new contributors, to provide current best practice guidance on the key legal information issues for every type of service. Each of the chapters is updated to reflect general changes in law libraries and their users in the past seven years. In particular, the handbook covers new information technologies, including social networking and communication. New chapters also focus on the key topics of outsourcing, and the impact of the 2007 Legal Services Act. The second edition of this valuable handbook continues to be an important professional reference tool for managers and staff of all types of legal information services, and will help them with the challenges they face in their work every day.

Creative Management of Small Public Libraries in the 21st Century is an anthology on small public libraries as centers of communities serving populations under 25,000 that make up most of the public library systems in the United States. A wide selection of topics was sought from contributors with varied backgrounds reflecting the diversity of small public libraries. The thirty-two chapters are arranged: Staff; Programming; Management; Technology; Networking; Fundraising; User Services and provide tools to lead a local public library with relevant and successful services. This volume shares a common sense approach to providing a small (in staff size or budget) but mighty (in impact and outcome) public library service. The contributors demonstrate that by turning the service delivery team outward to the community with enthusiasm and positive energy, it is possible to achieve significant results. Many chapters summarize best practices that can serve as checklists for the novice library director or as a review for the more seasoned manager working through new responsibilities. Chapters are tactical, focusing on specific issues for managers such as performance evaluations, effective programming, or e-reader services. Time management is crucial in a small or rural public library as well as the challenges associated with managing Friends and volunteers. While most public libraries do not have the resources to satisfy customer expectations for instant gratification, ultra-convenience and state-of-the-art technologies, The authors of this book details strategies and methods for providing top-notch customer service while moving beyond customer service to the creation of meaningful customer relationships. This volume makes an important contribution to the literature by reminding us that public libraries transform communities of every size. In fact, never before has the role of the public library been a more critical thread in the fabric of community life.

Appraisal and Acquisition: Innovative Practices for Archives and Special Collections explores how archivists and special collections librarians in organizations of different sizes and types have approached the challenges of collection, as well as exploring opportunities to acquire new kinds of materials and conduct thoughtful reappraisal. The case studies featured are 1."No Fame Required": Collaboration, Community, and the Georgia LGBTQ Archives Project 2.Placed Out: Providing a Home for the Records of the Children's Aid Society and the Orphan Trains 3."I Really Can't Wait to Archive this Exchange": Exploring Processing as Appraisal in the Tim Kaine Email Project 4.Hardware for SoftPoems: Appraisal and Acquisition of Vintage Computer Equipment 5.From Projects to Policy: The Evolution of a Systematic Reappraisal Program 6.Terabytes from Far-Off Lands: Acquiring Records of the Ford Foundation International Fellowships Program 7.So Much to Do, So Little Time: Prioritizing To Acquire Significant University Records 8.The Studio Theatre Archives: Staging an Embedded Appraisal 9.Making the Bulb Want to Change: Implementing an Active Electronic Records Appraisal and Acquisition Program 10.Weaving the Web of Influence: Maximizing Archival Appraisal and Acquisition through the Use of "Spider Advocates" 11.Reappraisal and Deaccessioning: Building for the Future by Removing Some of the Past 12.Tap into History: The Birth of the Oregon Hops and Brewing Archives These case studies show a range of strategies and processes, but all were selected because they demonstrate ideas that could be transferred into many other settings. They can serve as models, sources of inspiration, or starting points for new discussions. This volume will be useful to those working in archives and special collections as well as other cultural heritage organizations, and provides ideas ranging from those that require long-term planning and coordination to ones that could be more quickly implemented. The chapters also provide students and educators in archives, library, and public history graduate programs a resource for understanding the varieties of issues related to appraisal and acquisition and how they can be addressed.

XML-based Content Management: Integration, Methodologies and Tools covers the design and deployment of XML-based solutions and how to manage content and metadata, a practice that requires a more methodological approach than those traditionally applied to the design and deployment of document and content management solutions. The extensive use of XML implies the need of adding additional activities, quality controls, and tools to the established document-management and web-application design processes. The book describes a methodology that covers the different phases of the content and metadata management lifecycle, from generation, to archiving, to compliance with existing content management and archiving standards. In addition, the book reviews the key characteristics of the tools necessary for storage, retrieval and delivery.

The digital libraries emerging from "information societies" no longer concern only digital technodocumentary devices that are patrimonial, cultural or scientific. Social networks and high-audience merchant sites share the same technologies, heterogeneous digital resources, offer identical user experience (UX) capabilities, and are born within the same communities of designers and engineers. These technology-induced recoveries nourish a usage fantasy that irrigates a transformation movement of innovation where use and user occupy a central place. The evolution of digital libraries does not constitute a disjointed set of singular innovations. They are the result of an innovation movement that gives them a specific dynamic and produces two major effects: empowering users and increasing their number. This book highlights and study that the combination of these effects is likely to have a positive impact not only from an economic point of view but more broadly from a social point of view.

Although they may not have always been explicitly stated, library work has always had normative goals. Until recently, such goals have largely been abstract; they are things like knowledge creation, education, forwarding science, preserving history, supporting democracy, and safeguarding civilization. The modern spirit of social and cultural critique, however, has focused our attention on the concrete, material relationships that determine human potentiality and opportunity, and library workers are increasingly seeing the institution of the library, as well as library work, as embedded in a web of relations that extends beyond the library's traditional sphere of influence. In light of this critical consciousness, more and more library and information science professionals are coming to see themselves as change agents and front-line advocates of social justice issues. This book will serve as a guide for those library workers and related information professionals that disregard traditional ideas of "library neutrality" and static, idealized conceptions of Western culture. The book will work as an entry point for those just forming a consciousness oriented towards social justice work and will be also be of value to more experienced "transformative library workers" as an up-to-date supplement to their praxis.

This collection of case studies is designed both for the beginner and the experienced professional. The forty-eight cases cover all types of schools (elementary, middle, and high schools; public, private, or parochial in urban, suburban, or rural communities), and examine the four basic aspects of reference work in today's school library media center including: user instruction, information services, readers services, and the study, selection, and evaluation of reference works. Each case presents a problem and provides questions that engage the reader and foster discussion. The changing role of the school library media specialist and emerging issues such as multiculturalism and new technology are emphasized. Guaranteed to spark discussion in a classroom setting or as part of an in-service or conference presentation.

With the rapid development of information and communication technology and increasingly intense competition with other organizations, information organizations face a pressing need to market their unique services and resources and reach their user bases in the digital age. Marketing Services and Resources in Information Organizations explores a variety of important and useful topics in information organisations based on the author's marketing courses and his empirical studies on Australian academic librarians' perceptions of marketing services and resources. This book provides an introduction to marketing, the marketing process, and marketing concepts, research, mix and branding, and much more. Readers will learn strategic marketing planning, implementation, and evaluation, effective techniques for promoting services and resources, and effective social media and Web 2.0 tools used to promote services and resources. Marketing Services and Resources in Information Organizations is survey-based, theoretical and practical. The advanced statistical techniques used in this book distinguish the findings from other survey research products in the marketing field, and will be useful to practitioners when they consider their own marketing strategies. This book provides administrators, practitioners, instructors, and students at all levels with effective marketing techniques, approaches, and strategies as it looks at marketing from multiple perspectives. Dr. Zhixian (George) Yi is a Leadership Specialization Coordinator and Ph.D. supervisor in the School of Information Studies at Charles Sturt University, Australia. He received a doctorate in information and library sciences and a PhD minor in educational leadership from Texas Woman's University, and he was awarded his master's degree in information science from Southern Connecticut State University. In 2009, he was awarded the Eugene Garfield Doctoral Dissertation Fellowship from Beta Phi Mu, the International Library and Information Studies Honor Society. He was selected for inclusion into Who's Who in America in 2010.

Using vendor licensing and fair use guidelines, library collections can contain thousands of online videos either purchased or through in-house digitization. In this book, the authors share their knowledge developed in building and maintaining a streaming video collection. Highlights include key information and tips, as well as recommended best practices, for the licensing and acquisitions processes, providing access, promoting the collection, and evaluating the library and vendor collections. The authors cover the options for acquiring streaming video titles and options for hosting videos. The book is structured with an introduction, a chapter on each key process with subsections on specific aspects of those processes, and finally with a concluding chapter which looks at the future of streaming video collections for libraries. Creating a Streaming Video Collection for Your Library will serve as a key reference and source of best practices for libraries adding streaming video titles to their collections or for any library that is already offering streaming video. Since this is a relatively new area of collection development, this book will help libraries and video vendors establish consistent guidelines, licensing models and workflows.

The 21st Century Academic Library: Global Patterns of Organization and Discourse discusses the organization of academic libraries, drawing on detailed research and data. The organization of the library follows the path of a print book or journal: acquisitions, cataloguing, circulation, reference, instruction, preservation and general administration. Most libraries still have public services and technical services, and are still very print-based in their organization, while their collections and services are increasingly electronic and virtual. This book gathers information on organizational patterns of large academic libraries in the US and Europe, providing data that could motivate libraries to adopt innovative organizational structures or assess the effectiveness of their current organizational patterns.

Cybermetric Techniques to Evaluate Organizations Using Web-Based Data proposes a complete and multifaceted analysis model, integrating quantitative and qualitative measures (extracted from web usability, SEO and design interaction metrics and evaluations) with a purpose of finding potential correlations. It also includes metrics from new social media platforms, metrics related to the interaction among companies, impact filtering according to different entity categories, innovation and scientific activities and media presence. This model is then applied to test feasibility and accuracy. Different statistical methods and tests are also applied to guide data gathering and analysis.

Library Supply Chain Management for Collection Services of Academic Libraries: Solving Operational Challenges and Enhancing User Productivity contains three sections, each comprised of several topical chapters on a particular subject. Part One explains why supply chain management is vital to libraries. Part Two builds on Part One, beginning with a classic supply chain model, including its brief history and current development. Part Three suggests a theoretical supply chain model based on emerging technological advancements of society. This model will develop based on four components, user goals, workflow efficiency, financial stewardship and core services.

This resource is as much a tribute to its editors and contributors, a cadre of champions who have made the study of this underrepresented group their lifework, as it is a testament to their unwavering respect for the young inquiring mind. It begins with a historical overview of the literature on children's use and understanding of electronic information systems, when these retrieval mechanisms were in their infancy. Subsequent essays by leading figures in the field, all peer-reviewed, highlight the theoretical and empirical progress that has occurred since then. Including classic papers originally published elsewhere, the result is a powerful synthesis of thought, practice, and belief. For practitioners and academics, and all those who seek to better understand the complex dynamics of information seeking among children and young adults. Deserves a place on every professional bookshelf for many years to come.

Educational Programs: Innovative Practices for Archives and Special Collections explores how archivists and special collections librarians in organizations of different sizes and types have approached the challenges in creating effective educational programs to prepare the next generation of researchers and advocates for archives. The case studies featured are: 1.Tablet and Codex, Side by Side: Pairing Rare Books and E-Books in the Special Collections Classroom 2.Fells, Fans and Fame: Acquiring a Collection of Personal Papers with the Goal of Engaging Primary School Children 3.Student Curators in the Archives: Class-Curated Exhibits in Academic Special Collections 4.A Win for All: Cultural Organizations Working With Colleges of Education 5.The Archive as Theory and Reality: Engaging with Students in Cultural and Critical Studies 6.Make Way for Learning: Using Literary Papers to Engage Elementary School Students 7.Archivists Teaching Teachers: The Archives Education Institute and K-12 Outreach 8.Animating Archives: Embedding Archival Materials (and Archivists) into Digital History Projects 9."A Certain Kind of Seduction": Integrating Archival Research into a First-Year Writing Curriculum 10.Not Just for Students: An Archives Workshop for Faculty 11.Web Archiving as Gateway: Teaching K-12 Students about Archival Concepts 12.Evocative Objects: Inspiring Art Students with Archives 13.Documenting and Sharing Instruction Practices: The story of TeachArchives.org These case studies show a range of audiences and strategies, but all were selected because they demonstrate ideas that could be transferred into many other settings. They can serve as models, sources of inspiration, or starting points for new discussions. This volume will be useful to those working in archives and special collections as well as other cultural heritage organizations, and provides ideas ranging from those that require long-term planning and coordination to ones that could be more quickly implemented. The chapters also provide students and educators in archives, library, and public history graduate programs a resource for understanding the varieties of issues related to creating and implementing educational programs and how they can be addressed.

Digital Participation through Social Living Labs connects two largely separate debates: On the one hand, high speed internet access and associated technologies are often heralded as a means to bring about not only connectivity, but also innovation, economic development, new jobs, and regional prosperity. On the other hand, community development research has established that access by itself is necessary but not sufficient to foster digital participation for the broadest possible range of individuals. Edited by leading scholars from the fields of education, youth studies, urban informatics, librarianship, communication technology, and digital media studies, this book is positioned as a link to connect these debates. It brings together an international collection of empirically grounded case studies by researchers and practitioners from diverse backgrounds. They advance knowledge that fosters digital participation by identifying the specific digital needs, issues and practices of different types of communities as they seek to take advantage of access to digital technologies. Collectively, these cases propose new ways for enabling residents to develop their digital confidence and skills both at home and in their local community, particularly through a 'social living labs' approach. The book is organised around key focus areas: digital skills enhancement, youth entrepreneurship, connected learning, community digital storytelling, community-led digital initiatives and policy development.

Taking Your Library Career to the Next Level: Participating, Publishing, and Presenting helps librarians establish a brand and name recognition in their area of expertise, suggesting how to write winning proposals for both publication and presentation and places to publish. In addition, it covers how to conquer fears of public speaking and how to make presentations more dynamic. As professional development is important in most library settings to earn or maintain credentials, this book helps academic librarians look for opportunities to earn tenure, also helping special librarians look for ways to focus their training on a narrow subject area. Regardless of their reason for looking for professional development opportunities, librarians of all types will find satisfaction in contributing to the profession at a higher level. Participating in professional conversations and decision-making that impacts others in the field, and sharing knowledge through publishing and presenting are great ways to become better librarians.

Educational Programs: Innovative Practices for Archives and Special Collections explores how archivists and special collections librarians in organizations of different sizes and types have approached the challenges in creating effective educational programs to prepare the next generation of researchers and advocates for archives. The case studies featured are: 1.Tablet and Codex, Side by Side: Pairing Rare Books and E-Books in the Special Collections Classroom 2.Fells, Fans and Fame: Acquiring a Collection of Personal Papers with the Goal of Engaging Primary School Children 3.Student Curators in the Archives: Class-Curated Exhibits in Academic Special Collections 4.A Win for All: Cultural Organizations Working With Colleges of Education 5.The Archive as Theory and Reality: Engaging with Students in Cultural and Critical Studies 6.Make Way for Learning: Using Literary Papers to Engage Elementary School Students 7.Archivists Teaching Teachers: The Archives Education Institute and K-12 Outreach 8.Animating Archives: Embedding Archival Materials (and Archivists) into Digital History Projects 9."A Certain Kind of Seduction": Integrating Archival Research into a First-Year Writing Curriculum 10.Not Just for Students: An Archives Workshop for Faculty 11.Web Archiving as Gateway: Teaching K-12 Students about Archival Concepts 12.Evocative Objects: Inspiring Art Students with Archives 13.Documenting and Sharing Instruction Practices: The story of TeachArchives.org These case studies show a range of audiences and strategies, but all were selected because they demonstrate ideas that could be transferred into many other settings. They can serve as models, sources of inspiration, or starting points for new discussions. This volume will be useful to those working in archives and special collections as well as other cultural heritage organizations, and provides ideas ranging from those that require long-term planning and coordination to ones that could be more quickly implemented. The chapters also provide students and educators in archives, library, and public history graduate programs a resource for understanding the varieties of issues related to creating and implementing educational programs and how they can be addressed.

Libraries, Human Rights, and Social Justice: Enabling Access and Promoting Inclusion examines the interrelationships between digital literacy, digital inclusion, and public policy, emphasizing the impacts of these policy decisions on the ability of individuals and communities to successfully participate in the information society. It is the first large-scale consideration of digital literacy and digital inclusion as policy problems and provides policy recommendations to promote digital literacy and digital inclusion. This book is intended to help librarians better understand and articulate their roles in promoting human rights and social justice, as well as to educate policymakers, government officials, professionals in other fields, and researchers in other disciplines about the contributions of libraries to human rights and social justice. It explores the intersections of information, human rights, and social justice from a range of perspectives and addresses the differing roles of library institutions (public, school, academic, and special libraries), library professionals, professional organizations, governments, and library patrons. Discussion focuses on the practical side of human rights and avoids most of the philosophical discussions of the term. Similarly, this book emphasizes the practical nature of social justice and the social and societal structures that foster equality. Related issues of digital literacy and digital inclusion are considered as essential to providing information in human rights and social justice contexts. Digital literacy, the ability to use the Internet to meet information, combines with access to the Internet in order to successfully apply the skills of digital literacy is discussed under the topic of digital inclusion. These topics are discussed through legal, policy, social, cultural, and economic lenses. Issues are examined both in terms of efforts to support equity in communities as a whole and the efforts intended to promote equity in specific disadvantaged or marginalized populations, such as the homeless, immigrants, people with disabilities, and the socioeconomically disadvantaged. Many examples of the issues discussed are drawn from the original research that the authors have conducted. The ideas and suggestions in this book should help members of the library community understand where their roles related to human rights and social justice originate, how they fit within the broader policy context, how to improve their related services and practices, and how to advocate for better support of these roles. The authors of this book have been involved in this research for many years and this breadth allows the book to offer comprehensive policy recommendations, solutions, and best practices for an area that is currently extremely fragmented. The writing is at a level to make it useful to undergraduate and postgraduate students, researchers, and policy makers.